[Q] Calls thinks headset is attached when it's not? - G2 and Desire Z Q&A, Help & Troubleshooting

Been having some problems with making and receiving calls which appeared yesterday, all this without dropping my phone or anything, it was just in my pocket.
Whenever I try to make or receive calls the phone thinks there is a headset attached so I can't hear anything that the other person says, I've never actually connected a headset to my phone either and there is no icon in the status bar for it.
I was using MIUI when the problem occurred so I tried doing a full wipe (data/cache/dalvik) and installing Cyanogen, same problem. So I tried installing a market app called 'headset blocker' still to no avail. Finally I tried going back to MIUI with a full wipe and using 'headset blocker' and it still doesn't work!
I can call fine if I put the phone on loudspeaker and the music plays through the speaker fine as well so I'm just not sure what else to try.
I read somewhere that a switch in the headphone port controlling whether a headset is connected or not could be the problem but didn't really want to have to take it apart unless I had to, anyone got any ideas?
Thanks for any help.
EDIT: Just tried putting my headphones in and wiggling it around and at one position (about half in) the phone thought there was a headset attached (an icon appeared in the status bar, before no icon was there) and wiggling it some more made the phone start a song briefly. So it's looking like it's a hardware fault..

Just in case anyone comes here with a similar problem, I took it to a local repair shop to be fixed and in the end it had nothing to do with the headphone port or the actual ear speaker. It turned out to be the ribbon connecting the two halves of the phone, no idea how it happened but it's fixed now!

Related

[Q] Problem with headphone connector

When I connect headphones or a cable between headphone connector and a sound system it seems the phone don't recognize it. If I try to start the FM-radio I got a message telling "Headphone required To listen to FM radio you must plug in headphones to the headphone jack."
If I start webradio or something else that plays music I get the sound from the built in speaker instead of the connected item.
If I restart the phone it works again but onlt for some time(a few hours) and I don't know what or when it fails again.
It feels like a software problem but I'm not sure at all.
Anyone that have a clue what I can do to get rid of this most irritating fault?
(The phone is equipped with rooted Froyo 2.2.2 Swedish version)
I was listening to FM-radio when making a call. Radio was muted and after I hang up the headphone connector stopped working again.
So it seems I'm the first one with this problem. To bad...
The problem persist. Should I return this phone or do anyone have any idea what to do about it?
Every time I get a call the headphone connector got disabled and only a reboot enables it again.
I believe you should return it. Especially if it's on the original firmware. That way you'd know for sure that it cannot be your fault.
If you already flashed something, try a full reset flash again (maybe some other rom) and reset again.
This looks very much like a software problem to me.
Just my 2 cents...
Sent from my MB525 using XDA App
Do anyone think that at factory reset could solve the problem?

[Q] HELP Audio/Headphone totally messed up, hardware or software problem?

I have tried almost everything to fix this problem but i just can't.
When i connect my headphone (beats and normal Samsung one) to the phone and click on play or next/previous button, nothing happens. The phone wont recognize the buttons. 4 days ago everything worked perfectly. It just suddenly happened. I was on AOKP milestone 4.
When it happened the first time, 4 days ago, i thought it might be a problem in the ROM so i wiped everything and rebooted phone. Still the same. I then re flashed the ROM several times and it was still the same. So i just got angry and put phone away. Then after 14 hours or something i plugged headphone back in the phone and opened up poweramp. Then i hit play button on headphone and suddenly it worked. I was happy, but after 1 minute i hit pause button and phone wouldn't recognize it. I kept plugging and unplugging the headphone and after several tries it worked again for a minute or two, then it didn't. This made me think it is a software problem. But when i had headphone plugged in and let music play and unplugging the headphone, the music kept playing, with no sound (Music was playing when headphone was plugged in, but then i unplugged it, but music didn't stop like it usually does when u unplug the headphone). Now the speaker didn't work. After some minutes later it magically worked again.
Now i was wondering if it is a hardware problem. Another thing to mention is that when this happens(no sound after unplugging the headphone) the phone sensor in dialer wont work. When i make a phone call to someone, the phone sensor wont work, meaning, the phone wont go black when i lift it up to my ear. Also no sound from the front speaker. So i have to use headphone to call someone, until the phone speaker works again. Then the dialer sensor will work again.
I have tried about 3 ROMS and they are all the same. I have now flashed stock Google 4.0.4 and it's still the same. Now unrooted.
Please if you don't understand some parts of my problem, ask and i will try to answer in a better way.
Will take a video soon, hopefully it will be easier to see what problem i have.
Video 1: Here I have just rebooted the phone and opened music app to see if the button on headphone works. As you can see it works the first time i plug it in. But after that it doesn't work. You can also see that once i remove the headphone, while music is playing, the phone speaker wont work. !!! Something i forgot to show you... You can see that phone speaker wont work when i unplug the headphone, but when i click up and down volume button on the phone buttons, you can hear them. Its only the music/movie/dialer etc that doesn't work.
Video 2 : Here i am testing the beats headphone, just to show you that it isn't the Samsung headphones fault.
Video 3: Here i am showing you that the phone sensor wont work in dialer.
Video 4: This one is very strange. I have plugged in the headphone, but when i click volume buttons on phone, you can hear it from the back speaker. This shouldn't happen right? I mean when the headphone is plugged in, then all sounds should be coming from the headphone, not the phone speaker.
Bump. Any suggestions?
*For the last 2 days the buttons actually worked for several hours, but as soon as i take them out, they wont work for god knows how long...
Ok if no one knows anything, can someone give me some advice on what to say when I return the phone? I still have warranty but don't know if this will be covered by it. Also i have just flashed stock google 4.0.4 ROM, but is there anything else I should before returning the phone? Phone is bought from Netcom Norway.

[Q] Headphones not detected

Hi chaps,
Wierd issue. Headphones are not detected when plugged into my phone unless I do a reboot. Similarly, when I unplug the headphones they are not 'un-detected' until a reboot.
However, using an app called toggleheadset I can force audio through to my headphones. This is a bit of a pain because 1) I have to remember to do it and 2) I lose Beats functionality.
I have tried using different headphones but this has no effect.
Any ideas as to why the headphone state is only detected at boot?
I have tried different Kernel/ROM combinations but to no avail.
Any help would be greatly appreciated.
also, if anyone can provide me with some pictures of their headphone port so I can compare it to mine that would be great.
Hi,
I have the exact same issue with my HOX since yesterday.
At first I thought the ROM had something to do with the issue, but after flashing several other ROMs, it still wasn't solved. (I haven't flashed back to stock btw)
"toggleheadset" works ok, but I can't use the microphone that way; I can't use my headphones to make calls anymore.
Also when answering phonecalls, sometimes my headphones are still toggled on, so I can't hear the other end. And the worst thing is: when I try to toggle the headphones off during the call, my screen dimms and I struggle to activate the widget. THATS a pain in the ass.
Does anyone know if the issue is software/hardware related? And the best way to solve this?
I'm wondering if this issue affects bluetooth headsets. If it doesn't, I'll consider buying one.
Old thread, but me the same... But my HOX survived waterboarding... I felt into the wather while sailing. Changed battery and screen, but now I see i have one more problem to solve. If any one have solution - please write. But for now I'll try to fix by my own
Cleaning Hole
Try to clean the hole where the Headphones are put in...
If its clean, try to reinstall the rom.

Audio Issues: Can't make calls

I am not sure if this has been discussed before, I tried searching around but I couldn't find anyone dealing with this issue before with the GS3.
I've had this problem with the Motorola S305 Bluetooth headset I started using with my GS3. Basically it would have problems going back to regular non bluetooth calls after I would use the headset, even with bluetooth off the call would turn off and on over and over again, but eventually with repairing bluetooth or forceclosing bluetooth share and the phone app I was able to get it to go back to making calls normally, using the speaker for audio as well.
But 3 days ago that changed, I couldn't get it to make calls after I had used the bluetooth headset to listen to some music for a few hours. It'd take 20-30 seconds to launch the phone app and by then it'd have zero audio. The people I called said there was no volume when they connected, and music wouldn't come out of the speaker again. I tried the fixes I had used before, no dice.
I tend to run rooted but just haven't had the time lately to get back to it, so I've been running stock, nothing complicated, but I figured when I pulled the 4.3 stock upgrade that would have to fix it....but it didn't, same issue. I also factory reset, no difference. I can still bluetooth pair and get audio to the headset for music, but i can't make calls that way, seems to have the same 30 seconds of jammed no changes.
I took it to sprint, they had no clue obviously, it wasn't a corporate store and the closest one is a hour and a half away. I'm about to actually call them and demand a replacement be sent, but I should be able to figure this out somehow, am I missing something? I hope someone has dealt with this stupid issue before.

Headset mic stopped working/barley working. Software issue.

Hello everyone,
My LG G3 is giving me a hard time, when I connect a headset, its microphone isn't working or it does but it's barley audible compared to the device's own mic.
The headphones part is working as usual and when the headset is connected sounds goes only through them like it should.
I've started using this headset a few days ago and it worked like a charm but then it's suddenly stopped working like it had been.
Fortunately I have another LG G3 on hand, so first I checked the headset with it and it works perfect.
So then I've replaced the 3.5 audio jack from the other G3 into my own to figure out if it is causing the problem and it is NOT,
since I got no improvement in my own phone and I also put MY jack in the other G3 and it worked there flawlessly with two different headsets.
I've been trying to record into / monitor with two different apps (lg audio recorder and another another one).
I've killed all apps running in the background. I've restarted numerous times, ran CCleaner to clear cache memories and whatever.
At one point a few days ago, maybe it was just before it started (and this might be a clue) the "plugged device" icon or "headset" icon on the notification bar stayed even after I've disconnected the headset and I think I needed to restart the phone but if i'm not wrong the headset kept working after that.
I was trying to find any kind of audio service to restart or anything like that but I didn't find any, I just killed them all to see if it helps.
I've also tried using "soundabout" app to try to force the audio path to the headset and played with some settings but to no avail (I disabled soundabout service after that attempt).
Right now I see no other option but a hard reset and I'm pretty sure it will solve the issue. but I hate going through backing up and restoring everything. and even so, who said this issue won't happen again? I've tried to search for an answer but found nothing like my problem on the web.
I just read something old from 2013 that mentions a bug in android audio. not sure it's related. something about "AudioPolicyMangerBase" (it seems I can't post links yet) from an app that had a switch to switch between headset mode or phone mode. but in any case it's no longer maintained. again, not sure it's related.
Update: Now I got no sound with two different headsets on the SECOND LG G3 as well. it seems messing with it around, plugging and unplugging messes with it's software somehow and maybe it locks the audio route in a way that it's can't work.
Any way to reset all audio ins/outs routes in the device?
I'll appreciate your help. Thanks a lot!
Roy.

Categories

Resources