Not getting Phone calls! FIX - Samsung Galaxy Nexus

Galaxy Nexus, I was not getting any of my calls. It went right to voice mail. Called VRZ they said pull battery/ reset Sim card. Ok what ever. It worked twice yesterday that i know of. Today same thing not getting any calls. Called VRZ again this time they ask if my old phone was powered on? My droid x. Well yes it is i said. I turned off droid X call went through. I used my old number on new phone. They said it send info to Vrz even if you no longer use that phone. Its always sending info to them and it can mess up the new phone. I never really thought about it. When phone was messed up i just turned of Droid X and then the Nexus got calls.
Just thought i would let everone know. I see other people are having same problem.

Wow, I never would have dreamed that having my old phone on could be the issue.
The majority of my calls have been going straight to voicemail since I got the GNex. Verizon support could only tell me that their engineers were working with Samsung for a weak-signal fix and I should wait for that. Then I read your post.
I tried calling my cell from my landline three times to test, and every time...straight to voicemail. Then I turned off my OG Droid, (which I have been using as a bedside alarm clock until they come out with a desktop dock for the Vzn Gnex), and tried again...sure enough, the call went through. Amazing. Hopefully that will take care of the issue for good.
Thanks so much for posting!

Another funny thing happen the other day. My droid X Running Miui was turned off. I did not know this either. When the battery of the DX Runs down it will turn it self back on by itself and again it messed me up. No more calls. The DX does not what to die. I need to do a factory reset to stop this i think.

can you guys have your "line" reset with the towers??/
that is the first thing i did when i got my gsm version.
called up tmobile and told them to reset my connection.

Shoulda went with a gsm carrier.
Crazy world, ay?

Does putting the DX in Airplane mode fix the issue?

Same problem here, except it includes text messages too. I don't have my old phone on. Its really frustrating. I'm on 4.0.3 radio as well.

Related

Major problems with dropping calls!

First off, let me say that having been a WinMob guy for the past 4 years, this phone has been a revelation in good design. I love it.
The ONLY thing that is impacting my experience with this handset is its CONSTANT habit of dropping calls! This usually happens completely at random, sometimes 1 minute into a call, sometimes 10 minutes into one - happens with both poor service and full bar service.
Could it have anything to do with HSDPA being active during voice calls?? Haven't had this issue with any other phones before and I certainly don't want to have to return it for a fix.
Any help with this would be very greatly appreciated!!
I've experience it a few times, put it down to poor T-Mobile coverage so far.
Happens every call with me, really can't figure out what I can do to fix it. Just hope it's not a hardware fault.
Has any one had any similar experiences with their handsets? Or alternatively, any ideas on how to fix the issue?
Thanks, just want to know so I can decide whether to take it back or not...
Guys, any help with this?
Well, I've never had this problem until today when I dropped a call twice. Had full bars. Hmmm. (T-mobile in case it's a network prob btw)
Have you had a look on the T-Mo Android forum ?
http://support.t-mobile.co.uk/discussions/index?page=forums&forum=80103656d92cf90123e15db75a006088
I've not looked there for sometime now.
I've been using it in Switzerland for a week, and have had no dropped calls whatsoever, so i'm assuming it's something to do with T Mobile UK
(Just for the benefit of any one else who will read this, I'm on O2.)
Hey guys, might have found a fix for this -
1. Turn phone off
2. Remove SIM + battery
3. Put battery back in without SIM, turn handset on and leave for 3 or so mins.
4. Turn off, + put SIM back in w/ battery as well
5. Change Network data setting to receive WCDMA only
Seems to have worked, but haven't tested extensively.
Btw, thanks for the t-mobile forums link, did help.
ive also had the same issue. had the same problem on my hero on 3 before I got my desire which is now on Orange and still the dame problem. also g1 on 3 had same problem. must be a problem on Android or with data and voice at same time.
Sent from my HTC Desire using Tapatalk
fredfox_uk said:
Have you had a look on the T-Mo Android forum ?
http://support.t-mobile.co.uk/discussions/index?page=forums&forum=80103656d92cf90123e15db75a006088
I've not looked there for sometime now.
Click to expand...
Click to collapse
I thinks it's more the phone since I'm AT&T with a Telus Desire.
This happens to me too with 2-4 bars. I thought it was my cheek hitting the End Call but it happens with BT too.
Maybe I've just been spoiled with Nokia and Motorola's reception...
It happened in Taiwan before. It's sim card's fault. We replaced our cards with new ones and problems are solved.
Sent from my HTC Desire using XDA App

Mobile Network Drop

Not sure if anyone else has had this problem but i randomly get mobile network drops once or twice a week. The phone works perfectly well but the mobile network just drops, you cannot scan for network at all. The only way i have found around it is to enable plane mode to drop all connections and then turn plane mode back off so the network starts up. This often takes between 5 - 10 mins for it to kick in.
Tried two roms but now back to stock but still happening.
Have you tried flashing the latest radio? They are listed in the dev section.
The recent OTA 1.21.405.2 update included a new radio I think. Did you put this on too?
Since then, I have also been having the network drop out. I am missing a lot of calls as a result. Prior to this update I had two months of problem-free operation on my stock 2.1 ROM.
From reading the google forums, this is a wide-spread issue. The light at the end of the tunnel seems to be that people updating to 2.2 froyo seem to see the problem stop. Two weeks to wait for us stock ROM boys according to the rumours then! Fingers crossed.
It's a bit embarrassing having this flashy toy when it struggles to be a phone at random intervals. At the weekend one of my less techy friends was waving his Nokia 6210i in my face saying, "At least I can make and recieve calls!". So I changed the language on his phone to Turkish when he left it lying about. The old ones are the best.
I am going to test the 1.21.405.2 theory by doing a factory reset later this week when I have time. Problem should persist if it is the new radio. Will post back with the results.
OK did a factory reset this morning. I left all my apps off, and did not set back up any google account business. I basically left it as a standard mobile phone.
Within 7 hours, guess what....yes it's lost the connection again. Strongly believe this is a radio problem. I'm too noob to know if I can flash the radio without rooting. Anyone?
I have since submitted my complaint with HTC CS. Will await their response, and post it here.
In the interim, turning airplane mode off and on again does regain the connection, and I have installed an app from the market place called "No Coverage Alert". It will now beep and buzz if I loose the connection so at least I will be aware every time it bombs out. Far from ideal but should do for now.
Watch this space.
Yes i have tried the two radios posted but i havent tried any international ones such as europe or asia. I still randomly get network drop and i need to turn radio off and back on again for it to pick up.
Maybe i should ask a chef if these drops are logged anywhere on the device so i can root in and look at the logs myself and diagnose what the network drop is on my phone.
Just to confirm, tried multiple radios and roms, i know exactly what i am doing all i would like is explaination of why it happens. It is not user error as i have tried with stock rom, no fancy apps etc to stop it from working or changing config.
its got something to do with the network radio libs that need a service restart. i am 100% sure if i rooted in and knew which service to restart it would work also
Erm.... this is a little embarrassing but I feel I need to own up to prevent misleading anyone. I have arranged with HTC customer support to send my Desire back for repair. They pick it up Monday.
I bought a cheap £10 phone to keep me going. It arrived this morning. After I had finished laughing at it, I put the SIM card in and powered up the phone.
"No SIM card instered" was the message it greeted me with. After numerous power-up and power downs, and some SIM card hoakee-coakee, it finally recognised the SIM card......then dropped the signal to Orange. EXACTLY what my HTC Desire did.
Doh.
I had tried the SIM card in another phone (my girlfriends Blackberry) when the problems first started and it had worked straight away. But the SIM card seems to be random in it's failures. Should have tested more rigorously.
Sorry guys but in my instance it seems I have simply a faulty SIM card. The first one I have ever had go wrong in 12 years, but there you go. I was too fast to blame Android/HTC.
A|ex, please try your SIM card in another handset. Do several power-ups to see if it goes wrong. Would explain why trying numerous radios/ROMs has not helped you.
Let me know?
I had the same issue. Talked all day and evening, then toyed around with the phone a little, flashed a new ROM, no connection. oO okay, that's weird. Tried 3 different ROMs, reset to factory settings. Went to Orange, the SIM was borked. Thankfully, getting a new one took all of 5 minutes and didn't cost me a dime.
Yep. Was the SIM card. The new one arrived from Orange this morning. Popped it in and it's working straight away. My 3G has even improved slightly I reckon.
Six hours of use and not one drop yet.
Thank god for that.

Hearing caller before answering?

Ok this was a blast from the past for me last night, I remember this happening on my Mogul. My evo was lying on the counter charging, the phone rang and while it was still ringing I could clearly hear the person calling talking to someone else with them before I even picked up the phone to answer it.
Does it still count against your minutes if you don't answer the phone?
I was thinking about if this was possible a couple weeks ago, I don't see why it wouldn't be, just have to activate their mic when they call.
This happened all the time on my touch pro 2 with energy rom glad no one was talking crap before I picked up.
MzChiChi»» Coming from my Evo 4g with Tapatalk Pro
That's actually kind of cool - I wonder if someone can build an app that would do this intentionally.
It's not actually that cool. This happens to me. It's quite annoying when the phone is on silent or vibrate and I'm in a meeting at work and get a call and all of a sudden you can hear people talking. Not good.
I've narrowed this down in my case to it being an issue with receiving calls from the AT&T mobile network. All the calls I've received that do this are from AT&T users or Net 10 users (which are using the AT&T network). No issues with calls from other Sprint users, Verizon, etc. As of now, Sprint hasn't been able to offer a fix.
Anyone else had this problem? Any resolution?
Oh, and I have an Evo. Bought it on launch day from Radio Shack.
I have this problem too, I guess I have to send the phone to RMA. Tried with different ROMS (official), still the same.
Well, I have flashed the 3.14 ROM official WWE and seems the problem is gone now. Check it please and reply .

Strange Network Occurence

I am curious if anyone has heard of this happening, on any phone, or on GN2?
I activated my new phone yesterday. It did not "take" for about 20 minutes, at which point my old phone was disabled, another 20 min or so til the new one started working. Fine, slightly inconvenient but no biggie. (that isn't the issue, just some history)
I received the welcome att free text...but then nothing. No calling, no texting, no net-no network at all. I waited a while longer, then I saw a 4g...then I received a couple texts. Cool. THEN it stopped working again. For a while calling/texting worked w/o data...then none of it...then it started working again. It was a very odd thing how it worked, didn't, worked, didn't, etc. I "chatted" with ATT at which point it began working again. Then...it didn't...again. I ended up driving to the att store over lunch where they suggested a bad sim card (even though it was new) and swapped me a new one. Worked. Problem solved? NOPE. Damn!
What I figured out is that when I connected to wifi at my workplace, the network stopped working altogether! After shutting off wifi, it took a good 10 min to come back. Maddening. I called customer service and they had no idea, even though the dude was very personable & tried to help. ANOTHER trip to the att store after work...where they looked at me as if I had 3 heads, at this point...!
The girl who waited on me did a factory reset, and that SEEMS to have fixed the problem. What I wanted to do is an exchange, but they had none in stock (plus I didn't have my box with me.) She explained they don't know much about GN2 yet as it is very new, etc. Great. Thank you, Cap't Obvious!
Has ANYONE heard of this happening? Is it defective? Was there some setting somewhere that got changed? I really didn't think I goofed it up changing things but.... ATT dude #2 via phone suggested perhaps some sort of "do not disturb" setting while wifi is on? I have never heard of that and he was just reaching for straws I know, but I thought I'd throw it out there.
I was so excited about my new phone then this frustrating network thing happened! Even though I received it Friday I waited to activate it til Tuesday when my CASE arrived. I've been such a patient little girl (lol) so needless to say I've not been a happy camper. (ps all this was on my birthday yesterday, to boot! Go fig lmao)
My new sim took like 20 min to activate on the network too, but since then I'm golden.

[Q] Drops off network suggestions? -Samsung Note 2 - Wind mobile SGH 889v

So for the past year or so I've seen instances where my phone shows 5 bars and data, however calls go to my voicemail. I find out when I do something with the phone that forces it to rejoin the network.
I've got a 3rd party number that my enterphone uses, that number rings both my wife's phone and my phone at the same time. However very often only her phone rings, both of us appear to have good signals.
It seems that my phone is falling off the network but not showing this fact. If I switch to and from airplane mode it seems to regain network, or if I try to make a call it will fail the first time but work afterwards.
Any suggestion? I already installed Cyanogen about a month back hoping that this would resolve the problem, however it didn't have any impact. Same problems as before...
I'm wondering if flashing the radio would help, if so which files should I use?
I actually gave up on this phone and ordered a oneplus one, however that one arrived completely broken so now I'm stuck with the note 2 until that RMA gets approved or I get frustrated and just buy another phone.
Thanks in advance.
Gary

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