Love the rom but sync icon is on 90% of the time. Device not syncing but icon is always there.
cant post in development?
I've experienced this as well with the stock rooted ROM, not just SOS. I've found the issue to be something to do with the accounts setup and possibly the Peep app.
For email clients, I'm using Touchdown for work and Enhanced Email for my personal accounts, set to Push, so I have the Exchange settings under Accounts on the phone not syncing at all, since I'm not using the stock email client. If you see the sync notification going, check your accounts/sync under Menu>Settings to see which account is running and you can toggle it off and see if anything bad happens.
I also have seen that removing Peep caused this issue as well. Seems that Sense ROMs have a tight integration with Twitter and FB, so when I removed Peep with TB, the phone started syncing almost continuously even though I don't have a Twitter account. I reflashed the ROM, which restored Peep and it stopped syncing.
I hope this helps and good luck.
Related
Let me start off by saying that this issue has had me running in circles going batsh!t crazy for weeks now. Generally speaking, Exchange contacts and mail worked for me right out of the box using the built in Sense Mail and continued to work through several iterations of the Fresh ROM. Definitely occasional issues but all in all it worked. And, since I was constantly experimenting with new ROMs, I always just assumed it was me who had done something when syncing stopped working.
That said, after weeks of no tweaking Exchange Mail suddenly stopped working and despite all efforts I can't get it to work well again. Moxier, Roadsync, and Touchdown all work without a hitch. And, even the AOSP Email app I used when trying out Cyanogen continued to sync despite the occasional "connection error." Unfortunately, I would really prefer to use the built in Sense Mail app and hope someone here can help me fix whatever it is that is not working.
What Works and What Doesn't:
Exchange Mail - If I delete the account and start over I can nearly always set the account up but, on occasion get continuous "Failure, Try Again Later" dialogs. Once set up, the phone immediately starts trying to sync. The most frequent result at this point is no mail shows up but the syncing icon will spin for hours to no avail. However, if I go to view the folders, I can see my different folders which are clearly from my exchange account. However, sometimes after I set the account up and it starts syncing, some mail WILL start to show up in the inbox (10-20 messages) but then stop while the sync icon spins indefinitely.
Exchange Contacts - Always worked and continues to work
Exchange Calendar - From the very beginning had "connection timeout socket" issues but so I use a workaround using Google Calendar Sync. I am perfectly fine with this workaround so, if it can't be fixed it is no big deal.
Numerous times I have tried
-deleting and re-adding the account
-changing up the sync options
-wiping the phone and re-flashing ROM's (including stock)
-Using apps that prevent the phone from locking
-screaming and yelling
If anyone can help I would be very grateful. I also attached a logcat that ran this morning.
http://dl.dropbox.com/u/4716709/Log.txt
hmmmm...
For clarification:
After a hard reset, no rooting, no ROM, just a plain stock 2.2 EVO, you cannot sync Exchange mail? Contacts are OK, and Calendar requires workaround?
I would check with your IT dept and see if they have any restrictions on device synchronization. Ensure they are running at least Exchange 2007, and try having them delete the synchronization from the server-side.
I would test on a different EVO, preferably one that has never been rooted or flashed. Does your account sync, or can you duplicate the symptoms?
Fully stock EVO has the same inconsistencies. I'm on my second EVO due to a screen issue with the first one and was traveling so didn't root the new one for about a week and had same issues. Additionally, there is someone in our IT dept with an EVO who has had the same issues but, lacking my perseverance (or stupidity) gave up for touchdown.
It seems to be completely isolated to the HTC Mail app because even if I install the AOSP Email app on a Sense Rom I can sync email fine. Unfortunately, the AOSP Email app has little functionality in comparison and what I like most is the full screen widget of the Sense...
okolowicz said:
Fully stock EVO has the same inconsistencies. I'm on my second EVO due to a screen issue with the first one and was traveling so didn't root the new one for about a week and had same issues. Additionally, there is someone in our IT dept with an EVO who has had the same issues but, lacking my perseverance (or stupidity) gave up for touchdown.
It seems to be completely isolated to the HTC Mail app because even if I install the AOSP Email app on a Sense Rom I can sync email fine. Unfortunately, the AOSP Email app has little functionality in comparison and what I like most is the full screen widget of the Sense...
Click to expand...
Click to collapse
Check your settings for SSL and TLS. Maybe something is off there. Also check how much mail you are trying to sync and the size of the mails you're trying to download. These are all in the account settings.
Also find out if your IT dept has changed anything on their end. I had issues when upgraded from Exchange 2007 to Exchange 2010, it could be something related to that also...
Perhaps you can provide your settings and we can take a look. It's hard to pinpoint a problem without specific info.
there are some good suggestions in the thread already, but I have something relatively basic you could try. At anytime after deleting your exchange info, did you ever go into manage applications and see if there was any data still in the mail app, and if so, did you try to clear the data and cache before reloading your exchange info?
Regarding the amount of mail I am trying to sync, I've tried the default 14 days down to 3 days with no difference in reliability. I've also tried changing up the allowed size of emails from anywhere between 10kb and entire mail but still no consistency.
The settings I use are pretty straight forward and haven't messed around too much because I haven't seen to many areas to tweak. The server address is mail.companyname.com and the domain is companynameI've tried with and without the SSL box checked which has made no real difference.
What makes it frustrating is the inconsistency. For example, yesterday I deleted and set the account up again with another combination of settings and email started syncing almost immediately. But, as is typical, after syncing the first 20 messages or so nothing else showed up and the sync icon spun indefinitely. And, contacts of course synced without issue.
If there are other settings you recommend me looking at, please let me know.
fachadick had an excellent suggestion. I've seen similar sync issues when the local cache remains even after having removed the account (client-side), or if a particular mailbox in Exchange was previously synced with a Windows Mobile device (server-side).
1. Try removing the account from your EVO, and wiping out the local cache in Settings - Applications - Manage Applications (the 'All' tab). Check every app that is associated: Calendar, Calendar storage, Calendar Sync Adapter, Contacts Storage, etc, etc
2. Have your IT dept delete any and all sync relationships on the server side.
After these two items, reboot your phone, wait a while, and try again. Question: what version of Exchange does your company run?
Hey guys, Just flashed the newest update of incredibly re-engineered to my dinc, been using older versions of inc re-engineered for a while. But hotmail still doesn't wanna work. Yes I've tried all the different types of pop, and exchange settings, and now I give up on trying to make hotmail work with the stock mail app. SO, gmail works just fine, I loaded up my gmail account, set my hotmail to forward everything to my gmail account, then set my gmail account to send messages under my hotmail address.
Problem solved. A real ass-backwards way of making it work so that I can have the mail widget, but it works. Of course other apps from the market will connect to my hotmail account, and I have maildroid, and thats nice, but this was the only way I could get hotmail to somewhat work with stock mail.
I will say, sometimes hotmail would sort of sync with the automatic settings, but it would only sync 10 messages at a time, and it sync'd my oldest messages first. So thats useless. I'd have to set it to sync-all in order for that to happen. All the other settings like days and how many messages, didn't take any effect. Then again, google probably considers adding windows features to a google phone to be sodomy. I'm not that surprised hotmail doesn't wanna work on my dinc
So I guess this is more of a comment thread than a question since things are working. But if you encountered the hotmail problem with android 2.2, and overcame it, please share.
Did hotmail ever work when you were running stock?
Nah didn't work right then either.
Sent from an incredible phone
Anyone using Exchange on the native email client suddenly notice a huge battery drain/wakelock with Exchange server?
I haven't changed my email setup in weeks and I've never had this problem before. My phone is a little over 5 hours off charger and at 19%! Exchange services is at 19% with a 1h 13m wakelock on BBS.
I have Gmail and Hotmail (yeah, yeah) accounts both set up as push. Only the Gmail syncs contacts and calendar (I've double-checked everything). I probably get ~20 emails/day or so.
Until today, I would get >24 hours with light usage, and a full day with heavier usage. This literally started today out of the blue.
I searched all of XDA and the GN forums specifically and didn't see anything that addressed this particular issue. Any suggestions?
TIA
Anyone?
The actual service is com.android.exchange.Exchange Services
somehow the native email push keeps running and waking up the phone..
so i just sent to never notify me.
and i manually click the app to check every now and then to solve this problem and maintain my battery life
king23adrianc said:
somehow the native email push keeps running and waking up the phone..
so i just sent to never notify me.
and i manually click the app to check every now and then to solve this problem and maintain my battery life
Click to expand...
Click to collapse
The weird thing is that it just started doing this, even though I haven't changed any settings in weeks. And not having push email would suck...
This has happened to me from time to time on CM and AOSP ROMs, but not on my GN yet. It's a Google problem IIRC and something that they "fixed" in the past, but they obviously haven't.
I'd observe this 1/10 nightly ROM flashes so I'd keep an eye on it for the first couple of hours afterwards and kill it if it was starting to go rogue.
It's a known, flagged, issue (on Google) but I don't have the link handy.
i noticed similar Exchange Mail behavior on my phone with any ROM that i flashed. i narrowed the constant-sync to my calendar. when i disabled calendar sync, the battery drain stopped. my research suggested the problem was related to a corrupt calendar or recurring calendar entries. so i archived all my Exchange calendar entries (which removed them from my calendar) removed then re-added the Exchange account to my phone and finally restored the calendar entries i needed. so far, no issues and i've flashed 3 ROMs and the problem has not returned. somewhat extreme, but it worked!
I have no issues with stock Exchange and Gmail apps on rooted 4.0.4.
You could try deleting and recreating the email accounts to see if that helps.
Also got the issue this night. 25% gone after 4 hours sleep, wakelock because of the Exchange service ... Disabled google sync, then reenabled it 2 hours later, and no problem ... It gets stuck somehow sometimes ...
I had the same problem on my SGS2 on ICS. I finally had no choice but to migrate my email to Google Apps. In the end it was the best decision since the Archive function on the GMail app is amazing and it simply works 10x better than any Exchange ActiveSync client.
The Google Apps connector for Outlook also works almost as well as Exchange Server.
My email worked fine with Exchange server in Gingerbread but since I've upgraded
to ICS is not working ok, it doesn't download all emails and I keep getting
"Connection Error" messages.
Who else is having issues with Exchange server in ICS4.0.3 ?
Can we report this issue somewhere to Samsung?
Got the same problem, contacts and calendar syncing, also in two days i got 3 emails on the device as well, but the oldest ones. Have bought Enhanced Email and is working perfect.
Mine is fine on bone stock LP7 or LPQ
check the exchange server for errors if you have access. the mobile device policy might be doing something funky
Problem I'm having is that when I configure my works's exchange environment settings, only the email and the contacts synch, the calendar is not synched at all. Same problem with the Enhanced Email app only mail and contacts and no calendar? Is this something with ICS specifically or with the kernel LP7.
running STOCK LPF with XXKL1 Baseband. was experiencing battery drain. apparently its a known issue with ICS 4.0.3. Tried couple different things and deleting account and re-adding seem to do the trick for me at this point
Same here
Sent from my GT-I9100 using XDA
Having the same problem. Mail/contacts sync like a charm, but the calendar just gets stuck. Lot's of wakelocks when I enable it too...
Have been searching my *** off to get this fixed, but thus far, no solution. Tried re-adding the account, even wiping the whole phone, installing AOSP calendar/mail... nothing helps
A search on Google taught me it was a 4.0.3 bug btw, and google is kind of neglecting the whole thing :/
Bottom line is, you need to delete ALL of your reoccurring events. That's the only one i haven't tried yet
Edit: Just tried it, it worked! I just deleted some random events which were really old and sometimes in Outlook 2011 giving some problems with reminders. Now my calendar is syncing again. No wipe needed btw
What I did:
In outlook 2011 for OSX (but can be any mailclient) i created a local folder. I searched for reocurring events, and started moving them one by one to the local folder, which removes them from exchange. Every 3 items, i tried sync again, and after a few tries, my calendar started working.
The problem for me was with some birthdays, which were added from the contacts by my HTC Desire in the past
I sync to hotmail for all my personal contacts and all of a sudden this morning none of my hotmail contacts are showing in my phone. Nothing has changed since last night and when I look in the account settings it is set up to sync contacts. Also when I go online my contacts are still in hotmail. My hotmail account is set up as an exchange active sync account and up until today it worked fine with no issues.
When I go into the contacts app I don't have any contacts for that account and when I go into groups its not even listed there at all as an account. But like I said in the account settings it is listed as syncing contacts.
Has anyone ever seen anything like this and fixed it? Or have any idea what causes it? Is it just some server issue on the hotmail side that will clear itself up randomly like it glitched out randomly? I highly doubt it's related but my phone has been unable to connect to the at&t update servers for a while now and never got the ota update I've heard about. TIA for any help.
EDIT: so I tried deleting the account and re-adding it and now some contacts are showing but not all even though the account sync shows completed. And for a second the account was listed in the contact app groups and then I literally watched it disappear. I am completely at a loss here.
I'm experiencing the same problem and can’t find a solution.
Not only my hotmail contacts keep disappearing from my standard contacts-app, also my hotmail-emails and agenda items keep disappearing. A few minutes later my smartphone tells me I’ve got new emails, but it just downloaded them back to my smartphone. The same with the contacts and agenda-items.
I already did a hard reset with my smartphone, but it keeps deleting everything from hotmail.
When I disable the synch-options for that account, it doesn’t delete my mails, contacts and agenda, but then again I have to manually look for new emails.
EDIT: I just noticed, when de synch-option is disabled for contacts, my smartphone randomly deletes everything from hotmail including the contacts. Only the contacts stay deleted, while emails and agenda-items are downloaded again.
So it probably has to be an issue with Galaxy S3 or Anroid.
I've got: Model GT-I9300 with Android-version: 4.0.4 (Ice Cream Sandwich)
Just like "erikk" my Hotmail account is set up as an Microsoft Exchange ActiveSync account.