Develop Bugs

Charging Loop?!?! Need Help

Hello! I wasn't able to find anything on this so I'm wondering if my phone is defective...
My phone is stuck in a loop...
1.I plug the phone in it will charge for 5 minutes then try to start up
2.The charging will stop during the boot up (on it own)
3.I imagine there's not enough battery power so the phone will shut off
And this will go on in a continuous loop. Also I can't stop it from booting up so that makes it worse...
I just bought the phone and let the battery drain down the for the first time and it started looping this way. Very odd. I have 2 other HTCs (8925 and 8525) and never had this problem...
So I'm wondering is it
1. The Software (config)
2. The Battery
3. The phone
I've searched the internet and it seems like I'm the only one having this problem...
Any help would be appreciated!
Thanks!

Hmmmmmm sounds like a bad phone, I'd return it to your carrier if possible

MimicZ said:
Hello! I wasn't able to find anything on this so I'm wondering if my phone is defective...
My phone is stuck in a loop...
1.I plug the phone in it will charge for 5 minutes then try to start up
2.The charging will stop during the boot up (on it own)
3.I imagine there's not enough battery power so the phone will shut off
And this will go on in a continuous loop. Also I can't stop it from booting up so that makes it worse...
I just bought the phone and let the battery drain down the for the first time and it started looping this way. Very odd. I have 2 other HTCs (8925 and 8525) and never had this problem...
So I'm wondering is it
1. The Software (config)
2. The Battery
3. The phone
I've searched the internet and it seems like I'm the only one having this problem...
Any help would be appreciated!
Thanks!
Click to expand...
Click to collapse
i had a simular situation w/ my mda...i was on vacation, and when the battery drained, it wouldnt take a charge...the problem was that i was using my girlfriends motorola charger which wasnt strong enough charge a completly drained mda battery...
just ensure you are using the charger that came w/ the phone, as many figure (as did i) that one mini-usb charger is as good as another...
hope that helps...

Having the same issue, my Pro2 charges for couple of minutes than reboots and also the battery won't take a full charge so can Hard Reset .
Anyone else resolved this issue

Try booting your phone without the battery, so it doesn't need to charge

Thanks alot it turned out to be the USB cable. It was defective I was using the charger for my 8925 and it was working no problem but when I switch back to the TP2 it didn't work!

[SOLVED!!] Looping Bootloader or startup and unable to charge to reflash

I really don't know what's just happened...I think maybe my TP2 just decided to die on me.
I was using NRGZ Leo ROM from 22nd Feb. All was going well until my battery ran out today. At the time, my daughter was playing a game on it, not from WM, but from the Android port (Haret). While she was playing, I heard the familiar short vibrate of a soft reset. I know my battery was low and I suspect the battery wasn't charging, although it was plugged in (not sure if Android supports charging yet in the later builds)
Anyway, for some reason, it wouldn't go past the vibrate/Touch Pro2 screen. It just kept resetting and looping back. I attempted to do a hardware reset (power button, talk/send, end buttons) but accidently chose the wrong combo (power button, volume down) and entered bootloader. No problem yet, just reset and try again, right? Only I didn't get the chance, as it reset itself and looped through bootloader.
Now I am stuck in this loop. I can't flash from SD as it wont stay on long enough before self-resetting to find the RHODIMG.nbh on the card. I can't connect to my PC as it wont stay in bootloader long enough before self-resetting for my PC to install the "Windows Mobile Device" drivers, and even if it did, when it self-resets, it would disconnect anyway. I can't connect to MTTY for the same reason. I can't connect to ActiveSync or WMDC as I can't boot to WM to get ActiveSync running on the device.
When plugged in to AC power or through USB, it fires itself up automatically and into this loop, and it wont turn off manually, reset or accept any other button combos to enter RUU (from SD method) or to do hard reset. When it is not plugged in to any power source it won't even switch on.
I suspect it is resetting as it is not charging. I'm guessing that when in bootloader, charging is disabled, and I think this because I was originally getting 3 seconds of bootloader, now I am getting around 8 seconds, but it doesn't get any better than that, and I don't know of a rom upgrade method that can be done in 8 seconds! There are a few seconds of charging time before bootloader kicks in and the orange LED goes out and presumably stops charging. Am I right in thinking there is no charging in bootloader and in the Android port (I am using the latest version from 27/2, rhod100).
Basically, to summarise, I am stuck in bootloader-reset-bootloader loop, I cannot connect to pc in any way, flash from SD, Hard Reset, I have very little or no battery and it won't charge because it keeps going into bootloader where there is no charging taking place and it wont turn off to charge that way either.
Any help will be greatly appreciated. I don't hold out much hope though. At the moment, it doesn't seem that I am able to interact with it at all to make it do anything different or to manipulate what it is trying to do. Hopefully someone will see something familiar and maybe have some suggestions.
Oh, and by the way, it's nothing to do with a bad flash. I've been doing this for long enough to know what I'm doing, and I wasn't even doing a rom upgrade at the time. My last rom upgrade was 2 days ago and all went well, and I have been using it without problems since, until now. I haven't flashed my Radio or SPL since HSPL was released, so I know it has nothing to do with that either.
Thanks in advance for anyone who can give any advice at all, or even just take pitty on me! Apologies for all the text. I know it looks boring and may put some people off reading, but I needed to get all the info in.

Are you able to charge when it completely turned off?

can you pull the battery out, put it back in and simply charge for an hour or so to get some juice into the battery?
Then you could maybe reflash it from the bootloader or sd card...

shadixs said:
Are you able to charge when it completely turned off?
Click to expand...
Click to collapse
I can't get it to turn off, power button has no effect.
clauswl said:
can you pull the battery out, put it back in and simply charge for an hour or so to get some juice into the battery?
Then you could maybe reflash it from the bootloader or sd card...
Click to expand...
Click to collapse
If I take the battery out, obviously, it cuts the power and the looping stops...until I put the battery back in, and it starts itself again. I can't stop the loop and I can't turn the power off or even stop it switching itself on.

matmaneyre said:
I can't get it to turn off, power button has no effect.
If I take the battery out, obviously, it cuts the power and the looping stops...until I put the battery back in, and it starts itself again. I can't stop the loop and I can't turn the power off or even stop it switching itself on.
Click to expand...
Click to collapse
I had exactly that problem after a bad romflash. I bought a decktop cradle for the tp 2 that has 2nd. battery charger. Charged the battery and reflash, everything was ok again.
So, juice up the battery and do a hard reset or reflash..
SOMETHING LIKE THIS

I know you prob dont wanna hear it, but id say its a warranty job. Theyll just force flash it anyway so they wont notice the rom you were using.

Cheers guys. I thought it might be the rom. Not sure how though as like I said, my last rom flash was a couple of days ago and it was fine. Guess these things just happen sometimes. I'll try and get the battery charged somehow. Trouble is, I don't know another single person who has a TP2, so it looks like the cradle option I think. It did cross my mind to be honest when I was trying to think of alternative charging methods.
As for the warranty idea, if it can be avoided, I'd rather not take that route if I can help it, but thanks for the suggestion. Lets just say that will remain an option as my last resort if all else fails.
Still open to suggestions if anyone knows of any miracles....any Hogwarts graduates kicking about these forums with a few magic words to spare?

Hey man, I had the same issue when my phone wouldn't for some unknown reason charge.
1) Take our your battery
2) Plug in your DESKTOP CHARGER (not USB from PC!!) to microUSB slot
3) Put your battery back
4) Wait few moments (5 minutes)
5) and you are ready to boot, now you can even charge from USB. No idea why, but looks like booting takes more than 500mA :O
If it wont help, swap those 2 and 3 points

Hey guys! Please give this thread a better title. More related to the problem. Sounds like it could be useful in the future for hopefully very few people.

OK, I will change the thread title. I searched for quite a while but couldn't find any similar cases. But it seems it is more common than I thought since I raised the issue, so a new, more specific title might be more beneficial to other users experiencing similar problems.
For the record, I haven't solved it yet. Waiting on a standalone battery charger I bought from eBay. Didn't really want the cradle. THIS is the one I have bought. I will update on my progress when it arrives.
Thanks for your help to all who have contributed so far.

Hi I have the same problem the phone won't charge or connect via usb I think it is a faulty usb port the phone have & because of that it is causing the phone to go to bootloader.

I've had this happen before, just plug it into the mains charger (wall charger) and let it sit for a while. It will loop a couple times but once there is enough juice in the battery it will be back to normal.
Since you have RHODIMG.nbh on your sd card, maybe taking your sd card out would help it a bit.
There have been other posts with the same issue and plugging it into mains will solve the problem
spark001uk said:
I know you prob dont wanna hear it, but id say its a warranty job. Theyll just force flash it anyway so they wont notice the rom you were using.
Click to expand...
Click to collapse
Not true. just the battery is really low, once charged enough to power device after boot, everything will be back to normal.

fone_fanatic said:
Not true. just the battery is really low, once charged enough to power device after boot, everything will be back to normal.
Click to expand...
Click to collapse
Seems like it would make sense. I don't have my wall charger on me now...does the Rhodium not boot up without a battery in it? I thought my old Hermes did, guess I've never tried it with the TP2.

This might sound a little stupid, but I actually know somebody that said it worked for his iPhone (waste of 3-4 mins if not). Plug in the USB charger from PC. Reboot the PC without disconnecting the phone. Wait 3-4 minutes...

Toleraen said:
Seems like it would make sense. I don't have my wall charger on me now...does the Rhodium not boot up without a battery in it? I thought my old Hermes did, guess I've never tried it with the TP2.
Click to expand...
Click to collapse
from what i remember, it won't boot without the battery.

fone_fanatic said:
I've had this happen before, just plug it into the mains charger (wall charger) and let it sit for a while. It will loop a couple times but once there is enough juice in the battery it will be back to normal.
Since you have RHODIMG.nbh on your sd card, maybe taking your sd card out would help it a bit.
There have been other posts with the same issue and plugging it into mains will solve the problem
Click to expand...
Click to collapse
I left it looping for hours....no joy I'm afraid. Just gonna have to wait for this charger to arrive I think
Toleraen said:
Seems like it would make sense. I don't have my wall charger on me now...does the Rhodium not boot up without a battery in it? I thought my old Hermes did, guess I've never tried it with the TP2.
Click to expand...
Click to collapse
fone_fanatic said:
from what i remember, it won't boot without the battery.
Click to expand...
Click to collapse
Definitely doesn't power up plugged in without a battery. Battery needs to be present. Still waiting on this charger though. I'm hoping it's not one of those where it says the item location is Cardiff (UK) when actually it's in Hong Kong and takes 14 years to arrive

soocerclaude said:
Hi I have the same problem the phone won't charge or connect via usb I think it is a faulty usb port the phone have & because of that it is causing the phone to go to bootloader.
Click to expand...
Click to collapse
I really don't think it's the mini usb port as it charges and tries to connect to pc before bootloader kicks in & it all stops.

Hi I found a way 2 get past the bootloader loop just plug your headphones went in bootloader and restarted the phone but it still won't charge or sync with computer.

soocerclaude said:
Hi I found a way 2 get past the bootloader loop just plug your headphones went in bootloader and restarted the phone but it still won't charge or sync with computer.
Click to expand...
Click to collapse
Well when I unplug the ac adapter, mine doesn't last on bootloader for more than a couple of seconds before dying. Doesn't even get to the RHODIMG.nbh update screen that way - not enough charge (I'm still hoping). Tried charging overnight while looping but still wouldn't charge enough. The trouble is that obviously the bootloader is killing the battery as it's not charging very much.
Got my charger finally....but they sent the wrong one. Waiting on a response from the seller. The "dock" on the charger wasn't big enough, so while the connectors were in the right place to charge the battery, the battery didn't sit flush, so they wouldn't reach the points on the battery itself. Hope they have a TP2 one & it's not just them thinking it's compatible, as it's the only one on the whole of ebay UK that has them in stock in the UK. Don't want to have to wait up to 2 weeks for one from HK.
I will keep you posted anyway.

Hi I brought mine 2 get fix because my warrenty got void due 2 water damage. I think it is the usb port that is causing this, saw in other forums the same thing. Will get back the phone on monday & I will update u on the situation.

TP2 won't boot or charge either!!

Hey guys, I got a real big problem.
I've got a Rhodium100, but it won't charge nor it'll boot.
When connected to original charger or pc the phone starts. Then I can see the HTC logo and it dies again. The battery seems to be totally dead
What I've triend so far:
1. Pulled out the battery
2. Multiple cabels for the charger
3. Soft reset
4. Hard reset (won't complete because the battery is dead)
5. Checked the on/off button (on top)
What else can I do to fix this problem? I'd like to try anything before sending the phone to HTC (did that 2 times before, but with other problems).
This is what happens: MOVIE
Thanks in advance

trilbert said:
Hey guys, I got a real big problem.
I've got a Rhodium100, but it won't charge nor it'll boot.
When connected to original charger or pc the phone starts. Then I can see the HTC logo and it dies again. The battery seems to be totally dead
What I've triend so far:
1. Pulled out the battery
2. Multiple cabels for the charger
3. Soft reset
4. Hard reset (won't complete because the battery is dead)
5. Checked the on/off button (on top)
What else can I do to fix this problem? I'd like to try anything before sending the phone to HTC (did that 2 times before, but with other problems).
This is what happens: MOVIE
Thanks in advance
Click to expand...
Click to collapse
Buy a new battery and see if that helps. There are some cheap ones on ebay.

I just found another cable and it seems to be he's charging again. But after 5 hours of charging it's still on 40%.
When the battery-level is around 45% it goes downwards to around 38% and then to 45 again..
This is circulating..
How can this be?

You shouldn't let the battery completely die in the first place. A deep discharge of any Lithium Ion battery is not recommended because of this. If you've tried to do a hard reset and it did not complete, you may have destroyed the ROM image. If it doesn't turn back on, flash a stock ROM.
Always try to charge the device before it gets to 5% remaining battery. 10% is recommended, but 5% is the lowest the battery should ever be. Having a second battery is always a good idea. I have two of them and an external battery charger. This way, I can always have a battery able to charge without needing the device just in case something goes awry.
Make sure you do not turn the device on. Leave the battery in the device overnight on the charger without turning it on. If it still does not function after this, you might try purchasing another battery and charger.
If you have time left on your warranty, this is covered by it. Simply call your carrier or HTC and they will fix it for you. It's generally faster to go through your carrier if you have the option to do so.

Thanks for the tips. I followed them and it seems to be my phone is fully working again!

Nothing helps with TP2 reanimation
trilbert said:
Thanks for the tips. I followed them and it seems to be my phone is fully working again!
Click to expand...
Click to collapse
I have the same problem since august 2010. I've do the same as you flashing some ROM's also restoring original one(T-Mobile), buying new akku ang external charger- but nothing helps When I place battery in phone it switches on by self(seems like power button abridget but I've checked it with testing device), starting showing T-Mobile logo "Stick together" then shows windows logo then backlight fading then device restarts, so it happen infinite till battery fully goes empty. Now on phone is installed original ROM and I can't install any other- in bootloader I can install only SPL's, but other ROM's not installs (flashing process freezes on 0%). I haven't any ideas, somebody can help me? Thank you all.

mrRadja said:
I have the same problem since august 2010. I've do the same as you flashing some ROM's also restoring original one(T-Mobile), buying new akku ang external charger- but nothing helps When I place battery in phone it switches on by self(seems like power button abridget but I've checked it with testing device), starting showing T-Mobile logo "Stick together" then shows windows logo then backlight fading then device restarts, so it happen infinite till battery fully goes empty. Now on phone is installed original ROM and I can't install any other- in bootloader I can install only SPL's, but other ROM's not installs (flashing process freezes on 0%). I haven't any ideas, somebody can help me? Thank you all.
Click to expand...
Click to collapse
It's a dead battery. If it powers on by itself, then you'll either want to get a new battery or an external battery charger. Make sure you're charging from the wall, and not a USB port.

cajunflavoredbob said:
It's a dead battery. If it powers on by itself, then you'll either want to get a new battery or an external battery charger. Make sure you're charging from the wall, and not a USB port.
Click to expand...
Click to collapse
Yes, I do as you suggest - bought new battery and wall charger, but no result. I doubt that new battery or charger is destroyed, but anything is possible... What actually kind of problem if phone couldn't do hard reset, not upgding ROM, also switches on when battery is placed into? 100% fault (discharged) battery?

mrRadja said:
Yes, I do as you suggest - bought new battery and wall charger, but no result. I doubt that new battery or charger is destroyed, but anything is possible... What actually kind of problem if phone couldn't do hard reset, not upgding ROM, also switches on when battery is placed into? 100% fault (discharged) battery?
Click to expand...
Click to collapse
I mentioned that you may need to charge the battery externally if it is powering on when you insert the battery. You'll either need a friend's phone to charge it, or buy an external charger. With the external charger, let it sit on the charger overnight, pop it in the phone, and then try again. If using an external charger does not work, then you may want to send the device in for repairs/replacement.

Phone Won't boot anymore :(

Hey guys,
I’ve got a problem with my xperia play - it won’t boot anymore.
I bought a cheap battery from china and after replacing the original one with the fake one the phone wouldn’t boot anymore.
I’ve tried to charge my phone (with the original battery) overnight but it didn’t help.
While charging the red light keeps blinking in a 4 seconds interval but apart from that nothing happens.
I’ve also tried to start the phone without the battery with the usb cable plugged in,but it didn’t help.
Furthermore charging it via a usb cable over the computer didn’t help and the red light just kept blinking in the 4 seconds interval.
And of course I can’t boot in recovery mode/fastboot mode,and the phone doesn't vibrate at the start of the boot progress ,either. I’ve also already tried the ‘’freezer trick’’ (to put the battery in the freezer for a few hours)but as you’ve probably guessed that ‘’trick’’ didn’t help me at all.
I appreciate any help.
Thanks in advance.

over 77 views and still no answer.
can anybody help me please.
i would even donate some money if it would help my phone to boot.
thank you in advance.

07boss said:
Hey guys,
I’ve got a problem with my xperia play - it won’t boot anymore.
I bought a cheap battery from china and after replacing the original one with the fake one the phone wouldn’t boot anymore.
I’ve tried to charge my phone (with the original battery) overnight but it didn’t help.
While charging the red light keeps blinking in a 4 seconds interval but apart from that nothing happens.
I’ve also tried to start the phone without the battery with the usb cable plugged in,but it didn’t help.
Furthermore charging it via a usb cable over the computer didn’t help and the red light just kept blinking in the 4 seconds interval.
And of course I can’t boot in recovery mode/fastboot mode,and the phone doesn't vibrate at the start of the boot progress ,either. I’ve also already tried the ‘’freezer trick’’ (to put the battery in the freezer for a few hours)but as you’ve probably guessed that ‘’trick’’ didn’t help me at all.
I appreciate any help.
Thanks in advance.
Click to expand...
Click to collapse
Clicked thanks instead of quote ignore that, it sounds like a battery issue and probably has nothing to do with the fake battery, if you do a search around the internet it goes on about the battery being dead, why not try plugging the phone into the wall outlet letting it charge a bit, removing the plug after a while and keep doing it, might kick start the battery to charge again.
Another thing you could do is take it to a local sony centre and try out an official battery, if it still doesnt work send the phone to sony, it might be a hardware issue, and if you've bought it in the past year you are still in warranty, don't worry if you've done any mods to it, they check the hardware, usually erase the software and revert to stock

Ok,thanks for your help.
I'll try charging the phone overnight from the wall outlet and I gonna reply tomorrow.
Regards

hi,
unfortunately it still doesn't work.any other suggestions?

Try my last suggestion
i.e. Sony original battery or send it for repair

Z5 Premium won't turn on

Z5 Premium not turning on
hello everyone,
PLEASE HELP ME!
My z5 premium was working fine.. battery was charged too, and suddenly it turned off, and it didn't turn on back again. I've tried all the different ways and solutions that should turn it back on:
hard reset didn't work
2 minutes hard reset didn't work
hard reset button didn't work
plugged it in using it's OEM charger and usb cable didn't work either and LED didn't lit up
plugged it in to the computer nothing happened, wasn't detected with no sign of life
I had to take off it's battery cover (using professional tools) unplugged the battery, connected the phone to the charger while the battery is unplugged, and nothing happened reconnected the battery back, and plugged the phone again to it's wall charger, and no sign of life.
i left it there all night long since the afternoon. and when i came back in the next morning to check if the phone is charging and the LED is lit up, but again NO SIGN OF LIFE!
(BTW, the phone is in mint condition and it was never been disassembled or repaired)
Please if anyone have an idea what this could be?
if anyone has encountered the same problem and went through the same of what I've been, and was able to repair it or find a solution PLEASE LET ME KNOW!
Now, I'm thinking of 2 things: either the battery is completely dead(damaged) or it's the mainboard which I don't hope to be.
PLEASE LET ME KNOW YOUR THOUGHTS ABOUT THIS!
Now, forget about any sort of software repair, as I explained above, the phone didn't succeed in that.
So, any help or suggestion would be so much appreciated.
Thank you all for taking time in reading and participating in this topic.
Have a good day.

Hi, I have the same issue and I am unable to solve it, I changed also battery to a new one like you did, the phone was turned on suddenly it starts to overheating and turns off and I'm unable to turn it on anymore

s904s said:
Hi, I have the same issue and I am unable to solve it, I changed also battery to a new one like you did, the phone was turned on suddenly it starts to overheating and turns off and I'm unable to turn it on anymore
Click to expand...
Click to collapse
Not happy reading this thread. Why so many issues with Sony Android... Anyway;;
- I recently had the same issue - or an issue in the same ball park. Phone Just died and refused to charge, but would show a red LED and try to boot when plugged in.
- Sent it to Sony, Hoping it is only a dead battery
The OP sounds like a they have a USB port issue or a board issue, also OP phone will no longer waterproof after removal of cover.
Unclear as to whether you have tried the following;
- Turn on whist holding camera button instead of Volume up/down. it is worth a try
- Try to grab an official sony charging cable- basically impossible to buy nowadays, maybe a PS4 controller cable? try it

My stock unrooted Z5p died like this in April. Have the same issue as the OP and tried all the same solutions. My Z5p had only been used indoors for months with WiFi before sudden death. Replacing the charging port did nothing. Using the OEM cable and charger with a new battery gets a 2 sec red light when connected to power and starts booting up until the swirls (gets past Sony Xperia and powered by android screens). Then the screen goes dark and shows the big battery for a couple of seconds.
I didn't realize there was a sudden death problem with Sony phones until I started trying to fix this. What's even crazier is that I had (have) the Xperia Z, Z Ultra, and the Z2. The Z2 was used in the rain constantly and even survived an ejection from a handlebar mount at 15mph onto asphalt. (All these phones were rooted and using custom ROMs/kernels.) Seems like Sony has a serious QC issue they're not taking about.