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I really don't know what's just happened...I think maybe my TP2 just decided to die on me.
I was using NRGZ Leo ROM from 22nd Feb. All was going well until my battery ran out today. At the time, my daughter was playing a game on it, not from WM, but from the Android port (Haret). While she was playing, I heard the familiar short vibrate of a soft reset. I know my battery was low and I suspect the battery wasn't charging, although it was plugged in (not sure if Android supports charging yet in the later builds)
Anyway, for some reason, it wouldn't go past the vibrate/Touch Pro2 screen. It just kept resetting and looping back. I attempted to do a hardware reset (power button, talk/send, end buttons) but accidently chose the wrong combo (power button, volume down) and entered bootloader. No problem yet, just reset and try again, right? Only I didn't get the chance, as it reset itself and looped through bootloader.
Now I am stuck in this loop. I can't flash from SD as it wont stay on long enough before self-resetting to find the RHODIMG.nbh on the card. I can't connect to my PC as it wont stay in bootloader long enough before self-resetting for my PC to install the "Windows Mobile Device" drivers, and even if it did, when it self-resets, it would disconnect anyway. I can't connect to MTTY for the same reason. I can't connect to ActiveSync or WMDC as I can't boot to WM to get ActiveSync running on the device.
When plugged in to AC power or through USB, it fires itself up automatically and into this loop, and it wont turn off manually, reset or accept any other button combos to enter RUU (from SD method) or to do hard reset. When it is not plugged in to any power source it won't even switch on.
I suspect it is resetting as it is not charging. I'm guessing that when in bootloader, charging is disabled, and I think this because I was originally getting 3 seconds of bootloader, now I am getting around 8 seconds, but it doesn't get any better than that, and I don't know of a rom upgrade method that can be done in 8 seconds! There are a few seconds of charging time before bootloader kicks in and the orange LED goes out and presumably stops charging. Am I right in thinking there is no charging in bootloader and in the Android port (I am using the latest version from 27/2, rhod100).
Basically, to summarise, I am stuck in bootloader-reset-bootloader loop, I cannot connect to pc in any way, flash from SD, Hard Reset, I have very little or no battery and it won't charge because it keeps going into bootloader where there is no charging taking place and it wont turn off to charge that way either.
Any help will be greatly appreciated. I don't hold out much hope though. At the moment, it doesn't seem that I am able to interact with it at all to make it do anything different or to manipulate what it is trying to do. Hopefully someone will see something familiar and maybe have some suggestions.
Oh, and by the way, it's nothing to do with a bad flash. I've been doing this for long enough to know what I'm doing, and I wasn't even doing a rom upgrade at the time. My last rom upgrade was 2 days ago and all went well, and I have been using it without problems since, until now. I haven't flashed my Radio or SPL since HSPL was released, so I know it has nothing to do with that either.
Thanks in advance for anyone who can give any advice at all, or even just take pitty on me! Apologies for all the text. I know it looks boring and may put some people off reading, but I needed to get all the info in.
Are you able to charge when it completely turned off?
can you pull the battery out, put it back in and simply charge for an hour or so to get some juice into the battery?
Then you could maybe reflash it from the bootloader or sd card...
shadixs said:
Are you able to charge when it completely turned off?
Click to expand...
Click to collapse
I can't get it to turn off, power button has no effect.
clauswl said:
can you pull the battery out, put it back in and simply charge for an hour or so to get some juice into the battery?
Then you could maybe reflash it from the bootloader or sd card...
Click to expand...
Click to collapse
If I take the battery out, obviously, it cuts the power and the looping stops...until I put the battery back in, and it starts itself again. I can't stop the loop and I can't turn the power off or even stop it switching itself on.
matmaneyre said:
I can't get it to turn off, power button has no effect.
If I take the battery out, obviously, it cuts the power and the looping stops...until I put the battery back in, and it starts itself again. I can't stop the loop and I can't turn the power off or even stop it switching itself on.
Click to expand...
Click to collapse
I had exactly that problem after a bad romflash. I bought a decktop cradle for the tp 2 that has 2nd. battery charger. Charged the battery and reflash, everything was ok again.
So, juice up the battery and do a hard reset or reflash..
SOMETHING LIKE THIS
I know you prob dont wanna hear it, but id say its a warranty job. Theyll just force flash it anyway so they wont notice the rom you were using.
Cheers guys. I thought it might be the rom. Not sure how though as like I said, my last rom flash was a couple of days ago and it was fine. Guess these things just happen sometimes. I'll try and get the battery charged somehow. Trouble is, I don't know another single person who has a TP2, so it looks like the cradle option I think. It did cross my mind to be honest when I was trying to think of alternative charging methods.
As for the warranty idea, if it can be avoided, I'd rather not take that route if I can help it, but thanks for the suggestion. Lets just say that will remain an option as my last resort if all else fails.
Still open to suggestions if anyone knows of any miracles....any Hogwarts graduates kicking about these forums with a few magic words to spare?
Hey man, I had the same issue when my phone wouldn't for some unknown reason charge.
1) Take our your battery
2) Plug in your DESKTOP CHARGER (not USB from PC!!) to microUSB slot
3) Put your battery back
4) Wait few moments (5 minutes)
5) and you are ready to boot, now you can even charge from USB. No idea why, but looks like booting takes more than 500mA :O
If it wont help, swap those 2 and 3 points
Hey guys! Please give this thread a better title. More related to the problem. Sounds like it could be useful in the future for hopefully very few people.
OK, I will change the thread title. I searched for quite a while but couldn't find any similar cases. But it seems it is more common than I thought since I raised the issue, so a new, more specific title might be more beneficial to other users experiencing similar problems.
For the record, I haven't solved it yet. Waiting on a standalone battery charger I bought from eBay. Didn't really want the cradle. THIS is the one I have bought. I will update on my progress when it arrives.
Thanks for your help to all who have contributed so far.
Hi I have the same problem the phone won't charge or connect via usb I think it is a faulty usb port the phone have & because of that it is causing the phone to go to bootloader.
I've had this happen before, just plug it into the mains charger (wall charger) and let it sit for a while. It will loop a couple times but once there is enough juice in the battery it will be back to normal.
Since you have RHODIMG.nbh on your sd card, maybe taking your sd card out would help it a bit.
There have been other posts with the same issue and plugging it into mains will solve the problem
spark001uk said:
I know you prob dont wanna hear it, but id say its a warranty job. Theyll just force flash it anyway so they wont notice the rom you were using.
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Click to collapse
Not true. just the battery is really low, once charged enough to power device after boot, everything will be back to normal.
fone_fanatic said:
Not true. just the battery is really low, once charged enough to power device after boot, everything will be back to normal.
Click to expand...
Click to collapse
Seems like it would make sense. I don't have my wall charger on me now...does the Rhodium not boot up without a battery in it? I thought my old Hermes did, guess I've never tried it with the TP2.
This might sound a little stupid, but I actually know somebody that said it worked for his iPhone (waste of 3-4 mins if not). Plug in the USB charger from PC. Reboot the PC without disconnecting the phone. Wait 3-4 minutes...
Toleraen said:
Seems like it would make sense. I don't have my wall charger on me now...does the Rhodium not boot up without a battery in it? I thought my old Hermes did, guess I've never tried it with the TP2.
Click to expand...
Click to collapse
from what i remember, it won't boot without the battery.
fone_fanatic said:
I've had this happen before, just plug it into the mains charger (wall charger) and let it sit for a while. It will loop a couple times but once there is enough juice in the battery it will be back to normal.
Since you have RHODIMG.nbh on your sd card, maybe taking your sd card out would help it a bit.
There have been other posts with the same issue and plugging it into mains will solve the problem
Click to expand...
Click to collapse
I left it looping for hours....no joy I'm afraid. Just gonna have to wait for this charger to arrive I think
Toleraen said:
Seems like it would make sense. I don't have my wall charger on me now...does the Rhodium not boot up without a battery in it? I thought my old Hermes did, guess I've never tried it with the TP2.
Click to expand...
Click to collapse
fone_fanatic said:
from what i remember, it won't boot without the battery.
Click to expand...
Click to collapse
Definitely doesn't power up plugged in without a battery. Battery needs to be present. Still waiting on this charger though. I'm hoping it's not one of those where it says the item location is Cardiff (UK) when actually it's in Hong Kong and takes 14 years to arrive
soocerclaude said:
Hi I have the same problem the phone won't charge or connect via usb I think it is a faulty usb port the phone have & because of that it is causing the phone to go to bootloader.
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Click to collapse
I really don't think it's the mini usb port as it charges and tries to connect to pc before bootloader kicks in & it all stops.
Hi I found a way 2 get past the bootloader loop just plug your headphones went in bootloader and restarted the phone but it still won't charge or sync with computer.
soocerclaude said:
Hi I found a way 2 get past the bootloader loop just plug your headphones went in bootloader and restarted the phone but it still won't charge or sync with computer.
Click to expand...
Click to collapse
Well when I unplug the ac adapter, mine doesn't last on bootloader for more than a couple of seconds before dying. Doesn't even get to the RHODIMG.nbh update screen that way - not enough charge (I'm still hoping). Tried charging overnight while looping but still wouldn't charge enough. The trouble is that obviously the bootloader is killing the battery as it's not charging very much.
Got my charger finally....but they sent the wrong one. Waiting on a response from the seller. The "dock" on the charger wasn't big enough, so while the connectors were in the right place to charge the battery, the battery didn't sit flush, so they wouldn't reach the points on the battery itself. Hope they have a TP2 one & it's not just them thinking it's compatible, as it's the only one on the whole of ebay UK that has them in stock in the UK. Don't want to have to wait up to 2 weeks for one from HK.
I will keep you posted anyway.
Hi I brought mine 2 get fix because my warrenty got void due 2 water damage. I think it is the usb port that is causing this, saw in other forums the same thing. Will get back the phone on monday & I will update u on the situation.
I've got a TMOUS TP2 which appears to be stuck in a reboot loop of sorts cause I can't charge the battery.
I've read through the forums and I saw a few similar problems like this but it seems like it those they were stuck at the bootloader, and that's not the case for me.
Basically the battery was down to 14% and I turned off the phone last night intending to charge it this morning. Somehow the battery dropped to 1% by the time I went to turn it on this morning, and it shutdown (really just lost power) right after I started it. So I go to plug it into the wall charger and then:
charge light comes on
after a few seconds charge light goes off
the phone tries to boot (does little vibrate, shows splash)
after the splash screen, phone loses power
charge light comes back on
then tries to boot after a few seconds.
repeat
If left unplugged the phone just sits there dead, but upon plugging it in, it tries to boot.
I've seen it where the phone doesn't have enough power to boot and just needs to be charged for a while, but I can't seem to do that here.
Anyone have any idea how to prevent it from trying to boot after the AC adapter is plugged in?
Thanks
arimp said:
I've got a TMOUS TP2 which appears to be stuck in a reboot loop of sorts cause I can't charge the battery.
Thanks
Click to expand...
Click to collapse
If you're desperate...you might try doing a hard-reset.
Why would that help? I don't know...except sometimes when really stuck it helps to just change the situation...try something completely different.
Of course, a hard-reset deletes all data and applications that you've put on the phone, which is why I suggested it as a recourse if desperate.
Probably keep the phone plugged in while doing hard-reset.
Same problem, solved by itself
Hi,
I had a similar problem with a standard TP2, it was clear a battery fault. Phone was working well with a new battery and, of course, another working phone couldn't boot up with the faulty battery.
I took out the defective battery and let it aside for almost 2 weeks. After that it started to work, but the capacity is clearly smaller.
So from my experience, a hard reset wouldn't help you.
Radu
nradu said:
Hi,
I had a similar problem with a standard TP2, it was clear a battery fault. Phone was working well with a new battery and, of course, another working phone couldn't boot up with the faulty battery.
I took out the defective battery and let it aside for almost 2 weeks. After that it started to work, but the capacity is clearly smaller.
So from my experience, a hard reset wouldn't help you.
Radu
Click to expand...
Click to collapse
Yes, it goes without saying -- though it's good you did -- that if you have access to another battery that's an obvious thing to try first.
The hard reset is worth trying, in general, for otherwise-unresolvable phone issues.
It's a dead battery. Same exact thing you describe happened to me. Granted, it was because of water damage but same symptoms. Thinking the phone was dead I went and bought a new one. Then I decided to try the new battery, bam, phone back alive. Returned the phone and bought a new battery. By the way, the dash2 battery fits as well. Tmobile stores didn't know it... But the connectors were the same do I tried in the store and it worked.
devis said:
It's a dead battery. Same exact thing you describe happened to me. Granted, it was because of water damage but same symptoms. Thinking the phone was dead I went and bought a new one. Then I decided to try the new battery, bam, phone back alive. Returned the phone and bought a new battery. By the way, the dash2 battery fits as well. Tmobile stores didn't know it... But the connectors were the same do I tried in the store and it worked.
Click to expand...
Click to collapse
So it was indeed a dead battery. Oddly I found someone who had a CMDA TP2 from Verizon (mine is GSM TMO), and was able to pop my battery into their phone for a minute or two and charge it to about 5%, then put it back in my phone and all was well. With their phone, plugging in the charger did not cause the phone to start up and then power cycle.
That's really weird "glitch" if you want to call it that. So mental note, don't let the battery run down too far.
Hey guys, I got a real big problem.
I've got a Rhodium100, but it won't charge nor it'll boot.
When connected to original charger or pc the phone starts. Then I can see the HTC logo and it dies again. The battery seems to be totally dead
What I've triend so far:
1. Pulled out the battery
2. Multiple cabels for the charger
3. Soft reset
4. Hard reset (won't complete because the battery is dead)
5. Checked the on/off button (on top)
What else can I do to fix this problem? I'd like to try anything before sending the phone to HTC (did that 2 times before, but with other problems).
This is what happens: MOVIE
Thanks in advance
trilbert said:
Hey guys, I got a real big problem.
I've got a Rhodium100, but it won't charge nor it'll boot.
When connected to original charger or pc the phone starts. Then I can see the HTC logo and it dies again. The battery seems to be totally dead
What I've triend so far:
1. Pulled out the battery
2. Multiple cabels for the charger
3. Soft reset
4. Hard reset (won't complete because the battery is dead)
5. Checked the on/off button (on top)
What else can I do to fix this problem? I'd like to try anything before sending the phone to HTC (did that 2 times before, but with other problems).
This is what happens: MOVIE
Thanks in advance
Click to expand...
Click to collapse
Buy a new battery and see if that helps. There are some cheap ones on ebay.
I just found another cable and it seems to be he's charging again. But after 5 hours of charging it's still on 40%.
When the battery-level is around 45% it goes downwards to around 38% and then to 45 again..
This is circulating..
How can this be?
You shouldn't let the battery completely die in the first place. A deep discharge of any Lithium Ion battery is not recommended because of this. If you've tried to do a hard reset and it did not complete, you may have destroyed the ROM image. If it doesn't turn back on, flash a stock ROM.
Always try to charge the device before it gets to 5% remaining battery. 10% is recommended, but 5% is the lowest the battery should ever be. Having a second battery is always a good idea. I have two of them and an external battery charger. This way, I can always have a battery able to charge without needing the device just in case something goes awry.
Make sure you do not turn the device on. Leave the battery in the device overnight on the charger without turning it on. If it still does not function after this, you might try purchasing another battery and charger.
If you have time left on your warranty, this is covered by it. Simply call your carrier or HTC and they will fix it for you. It's generally faster to go through your carrier if you have the option to do so.
Thanks for the tips. I followed them and it seems to be my phone is fully working again!
Nothing helps with TP2 reanimation
trilbert said:
Thanks for the tips. I followed them and it seems to be my phone is fully working again!
Click to expand...
Click to collapse
I have the same problem since august 2010. I've do the same as you flashing some ROM's also restoring original one(T-Mobile), buying new akku ang external charger- but nothing helps When I place battery in phone it switches on by self(seems like power button abridget but I've checked it with testing device), starting showing T-Mobile logo "Stick together" then shows windows logo then backlight fading then device restarts, so it happen infinite till battery fully goes empty. Now on phone is installed original ROM and I can't install any other- in bootloader I can install only SPL's, but other ROM's not installs (flashing process freezes on 0%). I haven't any ideas, somebody can help me? Thank you all.
mrRadja said:
I have the same problem since august 2010. I've do the same as you flashing some ROM's also restoring original one(T-Mobile), buying new akku ang external charger- but nothing helps When I place battery in phone it switches on by self(seems like power button abridget but I've checked it with testing device), starting showing T-Mobile logo "Stick together" then shows windows logo then backlight fading then device restarts, so it happen infinite till battery fully goes empty. Now on phone is installed original ROM and I can't install any other- in bootloader I can install only SPL's, but other ROM's not installs (flashing process freezes on 0%). I haven't any ideas, somebody can help me? Thank you all.
Click to expand...
Click to collapse
It's a dead battery. If it powers on by itself, then you'll either want to get a new battery or an external battery charger. Make sure you're charging from the wall, and not a USB port.
cajunflavoredbob said:
It's a dead battery. If it powers on by itself, then you'll either want to get a new battery or an external battery charger. Make sure you're charging from the wall, and not a USB port.
Click to expand...
Click to collapse
Yes, I do as you suggest - bought new battery and wall charger, but no result. I doubt that new battery or charger is destroyed, but anything is possible... What actually kind of problem if phone couldn't do hard reset, not upgding ROM, also switches on when battery is placed into? 100% fault (discharged) battery?
mrRadja said:
Yes, I do as you suggest - bought new battery and wall charger, but no result. I doubt that new battery or charger is destroyed, but anything is possible... What actually kind of problem if phone couldn't do hard reset, not upgding ROM, also switches on when battery is placed into? 100% fault (discharged) battery?
Click to expand...
Click to collapse
I mentioned that you may need to charge the battery externally if it is powering on when you insert the battery. You'll either need a friend's phone to charge it, or buy an external charger. With the external charger, let it sit on the charger overnight, pop it in the phone, and then try again. If using an external charger does not work, then you may want to send the device in for repairs/replacement.
Hello, I've been having this issue before but I always managed to start the charging process after few tries with battery calibration (power + volume up and down for 2 minutes).
But since yesterday I'm unable to start charging and I've spent hours trying to fix it. It just blinks red few times, then turns off for a short while, then again starts blinking and repeats.
I've followed the guide at: http://forum.xda-developers.com/showthread.php?t=1658084 but it didn't solve the issue. It's not charging fast enough to get to fastboot via USB 3.0, and while it does work when you charge it from the wall it still doesn't stay in fastboot for longer than 5 or so seconds. I can't even get to recovery.
The thing is, my phone won't charge ONLY when it turns off due to low battery (which happens often since One X has a really crappy battery and I use it heavily at work). Normally it charges just fine.
I've started having issues after I accidentally got it wet, although it worked for a couple of months after the incident.
I am planning to buy a new phone as soon as I can get my hands on either Note 3, G2 or Z1, but for now I'd like to fix it since it will be weeks before I can get a new phone and I could give this to my sister.
Perhaps a new battery would solve the issue? I'm a bit scared to replace a non-replacable battery.
I don't care about warranty, it's already expired according to my carrier (6 month warranty on battery while the phone has 2 years warranty, but it has a non-replacable battery and opening it would void the 2 year warranty - where's the logic in that?).
Anyway, any suggestions on how to make the damn thing charge for now without making any hardware changes to it? I just need like 4-5% so I can boot it and leave it charging from there. In case someone asks, I tried different chargers.
There are no significant problems with the battery of the X. Maybe it's a little too small for the screen and its posibilities, so it could drain a little fast, but then again it's a nice sleek device.
It's probably because you got it wet... It takes a while before corrosion starts.
The method you mention should charge the battery, but you have to leave it rebooting for at least half a day. Maybe longer.
webpatrick said:
There are no significant problems with the battery of the X. Maybe it's a little too small for the screen and its posibilities, so it could drain a little fast, but then again it's a nice sleek device.
It's probably because you got it wet... It takes a while before corrosion starts.
The method you mention should charge the battery, but you have to leave it rebooting for at least half a day. Maybe longer.
Click to expand...
Click to collapse
Well the problem is I can't use that method because the battery is empty and I can't keep it in bootloader.
Would a new battery help or is the phone completely screwed up?
That was happen after upgrading to 4.2.2./Sense5? or was suddenly with another Rom?
Nebell said:
Well the problem is I can't use that method because the battery is empty and I can't keep it in bootloader.
Would a new battery help or is the phone completely screwed up?
Click to expand...
Click to collapse
So you say you are too short in bootloader to start the script, cause the script causes also reboots, that's necessary to charge, cause in bootloader the phone doesn't charge, only in the small time of going off and on again. So if you manage to start the script in the period of entering bootloader, it might work.
Good luck!
HuronTheGreat said:
That was happen after upgrading to 4.2.2./Sense5? or was suddenly with another Rom?
Click to expand...
Click to collapse
No it happened after the phone ran out of juice. I wasn't upgrading anything. I've had the same custom rom for like a half year or so (Mike's).
These issues started happening after I got it wet. But before I was able to charge it after recalibrating battery a few times.
It refuses to charge only when the phone is off or in bootloader.
webpatrick said:
So you say you are too short in bootloader to start the script, cause the script causes also reboots, that's necessary to charge, cause in bootloader the phone doesn't charge, only in the small time of going off and on again. So if you manage to start the script in the period of entering bootloader, it might work.
Good luck!
Click to expand...
Click to collapse
I can't. I can get it to bootloader for like 5-7 seconds only when it's charged from the wall.
When it's connected to USB 3.0 it won't run at all.
Nebell said:
No it happened after the phone ran out of juice. I wasn't upgrading anything. I've had the same custom rom for like a half year or so (Mike's).
These issues started happening after I got it wet. But before I was able to charge it after recalibrating battery a few times.
It refuses to charge only when the phone is off or in bootloader.
I can't. I can get it to bootloader for like 5-7 seconds only when it's charged from the wall.
When it's connected to USB 3.0 it won't run at all.
Click to expand...
Click to collapse
Have you tried another PC with USB 2.0 port?
And with the phone at the wall charger, you could reboot before the 5-7 seconds are over, so it charges a little during reboot, and slowly gain some extra power to get the script running.
Otherwise you could try a repair center.
webpatrick said:
Have you tried another PC with USB 2.0 port?
And with the phone at the wall charger, you could reboot before the 5-7 seconds are over, so it charges a little during reboot, and slowly gain some extra power to get the script running.
Otherwise you could try a repair center.
Click to expand...
Click to collapse
It might take a while to reboot it so many times. I don't have the patience
I will buy a One X+ battery and hope that will solve the problem.
Couple of weeks ago my gnex fail to start a boot after my battery used up to %0. I used a wall charger but it did not help, I mean there were no charging screen, no boot animation, no vibration that indicate start boot. I assumed battery was so low, it would not boot enough to charge, so I used an cheap battery charger to charge the battery, then everything worked as expected. this happened one more time, that made me think there was a issue about the rom or some software, but I did not act on it. Then a few days ago my phone rejected to try to boot even with full battery.
I search the forums, and find out connecting to wall charger then inserting battery will trigger a boot, and it really did. Then I flashed official google image to see if it fixes the issue but no luck, then I tried odin flash with repartitioning, still no luck.
Currently I am on full stock on my gnex. If I shut it down, no matter which button/combination I try, it won't trigger a boot. If I connect to a wall charger while battery is in, screen does not turn on and charging does not start. If I remove the battery, connect to wall charger, then insert the battery, charging screen came up, then if I press power button for ~5 second it boots to android like everything is okey, and after boot starts, I can disconnect the charger, no issues about battery.
I have no clue what might be causing this. Power button works, battery works, rom/software works, are there anyone with some ideas what might be causing this?
it is very interesting. may it be battery problem?
agritux said:
it is very interesting. may it be battery problem?
Click to expand...
Click to collapse
I tried a friends battery on my device, and my battery on his, mine did not boot, but his one did, I don't think there are anything wrong with battery.
It boots now but unstable
Hi again. Not booting issue seems to be fixed (without doing anything) but now it reboots when I try to download anything. I used stability test to check if cpu or gpu has any issue, the test did not found any issue.
I am suspecting my internal storage causing this issues, but I could not find any tool to check/fix it. Are there anyone that knows a way to do so?
I wanted to report back my last status. The phone is working normally know. I tried out flashing different kernels, and at some point, random reboots stopped. To verify, I downloaded several GB of files, tested with antutu and 3dmark, everything looks normal.
Long story short, I have no idea how it got fixed, but it did. I suggest anybody with my situation to keep trying, I bought a g2 thinking it would not be usable, I regret that decision now.