Develop Bugs

Sim relock htc touch diamond (Urgent Please)

1stly, I apologise if this has been asked/answered elsewhere in the forum, have tried searching for answer but could not find the proper one.
I need to retun my handset to HTC for repair under warranty. Have managed to relock the CID/Security but can't find the instruction to relock the phone (simlock) to Orange UK!!
Would be grateful if you gave me the answer or directed me to it, please.
Many thanks in adavance.

Re : Simunlock and Warranty...
You don't need to relock your phone as this does not affect the warranty. You can pay Orange to unlock your phone or a third party without affecting the warranty, whereas CID unlocking probably will affect your warranty.

wtpelzer said:
You don't need to relock your phone as this does not affect the warranty. You can pay Orange to unlock your phone or a third party without affecting the warranty, whereas CID unlocking probably will affect your warranty.
Click to expand...
Click to collapse
Many thanks for your quick reply.
That's a relief to know. I was getting so worried about this. I very much hope you are right as I kept searching after posting this thread and still haven't managed to find the answer.
Out of curiosity, is there a way for doing this?

maybe tis will help >>>> http://forum.xda-developers.com/showpost.php?p=3299516&postcount=492

SIM relocking...
Not that I know of, since I don't think there is much demand for it. The best people to ask about this is Olinex since they do the SIM/Super CID unlocking software or just PM Cmonex who should be able to tell you if it is possible, though as I said I'm pretty much certain that it won't affect your warranty.

wtpelzer said:
Not that I know of, since I don't think there is much demand for it. The best people to ask about this is Olinex since they do the SIM/Super CID unlocking software or just PM Cmonex who should be able to tell you if it is possible, though as I said I'm pretty much certain that it won't affect your warranty.
Click to expand...
Click to collapse
Thanks all for your advice.
My device has gone in for repair so fingures crossed.
Will update.
Regards,

Hoe to unlock bootloader and root?

This is my first time to use htc phone. I am not understand the bootloader. How can I unlock it and root the phone?

t2950486 said:
This is my first time to use htc phone. I am not understand the bootloader. How can I unlock it and root the phone?
Click to expand...
Click to collapse
Currently you can only do this via HTC see here. However, it will void some aspect of your warranty if later on you need to send it back for repair, as HTC keeps a record of the phone have been unlocked by them.
I'm waiting until some clever developers come up with another way so we can unlock it without going through HTC.

Check the sticky in the Development thread, there are already "How to" guides posted.
http://forum.xda-developers.com/showthread.php?t=1556771
Although as Bigmille says, if you use the HTCdevelopers.com official method to unlock the bootloader, it's possible it may void your warranty, if HTC claim that any fault is caused by you loading unofficial software onto your phone. You should be fine for strictly hardware issues, though - as long as they can't claim they were caused by any software you loaded.
The official bootloader unlock leaves traces behind, so even if you re-lock your phone before returning it, they will know that you have unlocked it.
I'm hoping that we will have unofficial S-Off methods soon, so we can return the phone to factory state without the warranty being affected.

If I want to root, I need to unlock bootloader. But we should wait for the other S-OFF method, not use the HTCdevelopers.com official method. Is it right?

The choice is yours, really. Not sure if I'll wait or not, but for now I'm giving myself a few days with the phone before I decide, just to make sure I want to keep it. Though I think I will.
And I'm not sure how long I'll be able to wait before I root.

[Q]Unlock Bootloader before redeeming Drive offer

As it says in the title, I was too anxious to root my M8 so it was the first thing I did after opening the box. Now after I have rooted the phone I wanted to redeem my google drive offer but oh suprise it says Unable to verify the offer for this device please contact htc support for further assistance... So I guess I am screwed now and i can't get this offer anymore because the bootloader is unlocked right? or is there anyway to get it back to stock to redeem it?
Here is the info google gives about this :
**If I purchased a used/refurbished HTC device or unlocked the bootloader on my device, can I redeem the offer?
No. The offer is only available to original buyer of a device over its lifetime. Users who unlock the bootloader on their device are not eligible to receive this offer.**

I think you can S-Off, relock the boot loader, redeem offer, and then unlock.

I am S-Off I have tried to flash the stock recovery and oem relock the device with "fastboot oem lock" and it does not work I am trying to reach out to google and htc for support (maybe they can add it directly to my account somehow)

Same @tawer don't think we should be penalised for unlocking our bootloader personally I think it's wrong
Sent from space

I have been lead to be live this is a techinical glitch with AT&T . My phone was rooted straight out the box and still got the offer.
Sent from my HTC One_M8 using xda app-developers app

Am on ThreeUK so might try again when they have addressed the issue
Sent from space

Just goto HTC website and do a live chat. They will request details of your phone and send you a link for the Google Drive offer.. I did this after I rooted my phone. Great customer service.

Great news I will try the htc live chat and report back here, for the record my phone is from Rogers Canada. And btw 50 go of google drive for two years equate about 24$ so i guess it's not that bad if we can't get it

Awesome news ! since there is no live chat here in Canada I called HTC directly and 5 minutes later I received an email with a link to activate my free storage! It was super easy give it a try guys! She only asked for cell number, provider, name, email and imei

No joy for me
Petr D.: Ok, I will have to check some details with our escalation team. It will be a moment
Elsworth: ok
Petr D.: I am sorry but the offer is not valid for devices with unlock bootloader
Elsworth: ok, Well thats a bit unfair
Elsworth: If i knew that was going to be the case i would of got a nexus device :-/

E said:
No joy for me
Petr D.: Ok, I will have to check some details with our escalation team. It will be a moment
Elsworth: ok
Petr D.: I am sorry but the offer is not valid for devices with unlock bootloader
Elsworth: ok, Well thats a bit unfair
Elsworth: If i knew that was going to be the case i would of got a nexus device :-/
Click to expand...
Click to collapse
try to call them man it worth a try

Worked for me!
Worked for me without a hitch, Thanks for the tip.

tawer said:
As it says in the title, I was too anxious to root my M8 so it was the first thing I did after opening the box. Now after I have rooted the phone I wanted to redeem my google drive offer but oh suprise it says Unable to verify the offer for this device please contact htc support for further assistance... So I guess I am screwed now and i can't get this offer anymore because the bootloader is unlocked right? or is there anyway to get it back to stock to redeem it?
Here is the info google gives about this :
**If I purchased a used/refurbished HTC device or unlocked the bootloader on my device, can I redeem the offer?
No. The offer is only available to original buyer of a device over its lifetime. Users who unlock the bootloader on their device are not eligible to receive this offer.**
Click to expand...
Click to collapse
I can verify that it works if you go into Google drive before unlocking the bootloader

realize this post is kind of old, but I just had the same problem.
Went to online chat with HTC and they fixed it up for me in a few minutes.
I said nothing about boot loader, just put "problems with google drive promotion" in the chat subject.
What was strange was that they guy asked me:
"Thanks for that information. Our system indicates that you requested to unlock the bootloader of the phone. Is this correct?"
I played dumb from then out because I never requested this via the HTC dev site.
He sent me a promo code via e-mail directly.

TraderJack said:
realize this post is kind of old, but I just had the same problem.
Went to online chat with HTC and they fixed it up for me in a few minutes.
I said nothing about boot loader, just put "problems with google drive promotion" in the chat subject.
What was strange was that they guy asked me:
"Thanks for that information. Our system indicates that you requested to unlock the bootloader of the phone. Is this correct?"
I played dumb from then out because I never requested this via the HTC dev site.
He sent me a promo code via e-mail directly.
Click to expand...
Click to collapse
You did better that me. I asked on chat and got this and they wouldn't budge:
"xx: Unfortunately I have checked the system and your phone after imei and the software has been modified
xx: hence you are not entitled to receive a free google drive storage
xx: I am afraid"
They wouldn't budge. Not sure how they know I've modified the software - I didn't unlock my bootlader via HTC. Obviously I've let them know somehow (they did ask for my IMEI).

I simply followed the directions to lock (not relock) the bootloader from an ADB console, got the upgrade, then used the same directions to unlock the bootloader. Note that you have to be S-off to follow those directions.
All it required was a reboot for each state change.

jshamlet said:
I simply followed the directions to lock (not relock) the bootloader from an ADB console, got the upgrade, then used the same directions to unlock the bootloader. Note that you have to be S-off to follow those directions.
All it required was a reboot for each state change.
Click to expand...
Click to collapse
Ok... I unlocked using HTC method (with .bin file) and am rooted. But not S-off.
So if I get sunshine and do S-off, then I can lock the bootloader and redeem, and then use the.bin file to unlock again?
I would be very upset if HTC didn't honor this promotion. I unlocked the bootloader pursuant their website (which they permitted according their "open attitude") and without warning that the promotion would be rendered invalid.

syntropic said:
Ok... I unlocked using HTC method (with .bin file) and am rooted. But not S-off.
So if I get sunshine and do S-off, then I can lock the bootloader and redeem, and then use the.bin file to unlock again?
I would be very upset if HTC didn't honor this promotion. I unlocked the bootloader pursuant their website (which they permitted according their "open attitude") and without warning that the promotion would be rendered invalid.
Click to expand...
Click to collapse
I'm not sure if "relocked" counts the same as "locked" for the offer, because I was S-off the same day I activated the phone, but it might be worth a shot. If it still doesn't fly, going S-off and resetting it to "locked" definitely works.

jshamlet said:
I'm not sure if "relocked" counts the same as "locked" for the offer, because I was S-off the same day I activated the phone, but it might be worth a shot. If it still doesn't fly, going S-off and resetting it to "locked" definitely works.
Click to expand...
Click to collapse
I just wonder if they were sent information from the phone when it was first unlocked.
I mean I would argue all day long that yes, I did request the unlock, but that I changed my mind and didn't actually unlock the phone. Unless they could prove it, they would not be showing good faith in their relationship with their customers.
The only way they could prove it would be by admitting unauthorized (or not clearly authorized) collection of information that notified them that my bootloader was unlocked.

syntropic said:
I just wonder if they were sent information from the phone when it was first unlocked.
I mean I would argue all day long that yes, I did request the unlock, but that I changed my mind and didn't actually unlock the phone. Unless they could prove it, they would not be showing good faith in their relationship with their customers.
The only way they could prove it would be by admitting unauthorized (or not clearly authorized) collection of information that notified them that my bootloader was unlocked.
Click to expand...
Click to collapse
I unlocked my phone with Sunshine and when requesting the offer via the online support chat facility I was told after giving them my IMEI "I've checked on the system, and I can see you've modified your phone". Kinda worries me they could tell that remotely. I've never been near the official bootloader unlock.
Anyway - I relocked my bootloader and managed to successfully claim the space just via the App!

[Q]Root without unlock bootloader

Hello, i have a HTC One M9 and I want unlock bootloader without htcdev with sunshine app. But if I use sunshine app i need root my phone and unlock my bootloader with htcdev. But it void the warranty. So how to root my phone without unlocking bootloader?
This is a vicious circle! :crying:

czifraj2 said:
Hello, i have a HTC One M9 and I want unlock bootloader without htcdev with sunshine app. But if I use sunshine app i need root my phone and unlock my bootloader with htcdev. But it void the warranty. So how to root my phone without unlocking bootloader?
This is a vicious circle! :crying:
Click to expand...
Click to collapse
their are ways to return the phone to it's out of box factory state, so it looks like it was never rooted
HTCdev.com do not log your usage and deny you repair for requesting an unlock. Their is no proof you ever used it.

clsA said:
their are ways to return the phone to it's out of box factory state, so it looks like it was never rooted
HTCdev.com do not log your usage and deny you repair for requesting an unlock. Their is no proof you ever used it.
Click to expand...
Click to collapse
HTC does track that. If you unlocked the bootloader, they know about it.

All they know is you asked for a unlock code. They have no way to prove that you used it.
If you return the phone to it's original state. Theirs nothing they can do.

aooga said:
HTC does track that. If you unlocked the bootloader, they know about it.
Click to expand...
Click to collapse
I don't know if it's as cut & dried as that. Like clsA said, they don't know whether or not you used the unlock token.
HTC's FAQ references the warranty implications and the warranty issue is also referenced in their explanation about unlock vs S-ON/OFF.
From my reading of their explanations, unlocking does not automatically mean warranty claims will be rejected. It simply adds an additional element to the process of determining whether or not the issue is HTC's responsibility or the user's.

computerslayer said:
I don't know if it's as cut & dried as that. Like clsA said, they don't know whether or not you used the unlock token.
HTC's FAQ references the warranty implications and the warranty issue is also referenced in their explanation about unlock vs S-ON/OFF.
From my reading of their explanations, unlocking does not automatically mean warranty claims will be rejected. It simply adds an additional element to the process of determining whether or not the issue is HTC's responsibility or the user's.
Click to expand...
Click to collapse
True. But they told me that I would need to send it in if I had any issues, then they would determine if I caused it by unlocking the bootloader or not. (like you said).

I've never made a warranty claim with HTC before, but my guess is that while they'd need the phone to be sent in, they would be looking for physical proof that its bootloader was unlocked. I suppose they might ask you directly if they look at the HTCdev request record, but more likely they'd just check the phone itself.
I'm afraid you probably can't avoid unlocking the bootloader via HTCdev - modders aren't going to spend time on a new method when HTC is being so accommodating. On the flip side, their friendly stance towards modders indicates that they aren't necessarily looking to give them a bum rap.

aooga said:
True. But they told me that I would need to send it in if I had any issues, then they would determine if I caused it by unlocking the bootloader or not. (like you said).
Click to expand...
Click to collapse
So basically you trust what HTC told you instead of what you learned here on XDA ?
Maybe HTC will tell you how to S-Off and reset your phone to Stock also

clsA said:
So basically you trust what HTC told you instead of what you learned here on XDA ?
Maybe HTC will tell you how to S-Off and reset your phone to Stock also
Click to expand...
Click to collapse
Uh, yes? lol. I would trust what they said (and my experience) over XDA. Even if I reset all the flags, in their system, it showed my phone as being unlocked. I chatted with about 3 people and they all said the same thing.

aooga said:
Uh, yes? lol. I would trust what they said (and my experience) over XDA. Even if I reset all the flags, in their system, it showed my phone as being unlocked. I chatted with about 3 people and they all said the same thing.
Click to expand...
Click to collapse
Maybe @nkk71 or @alray can explain it to you better

aooga said:
Uh, yes? lol. I would trust what they said (and my experience) over XDA. Even if I reset all the flags, in their system, it showed my phone as being unlocked. I chatted with about 3 people and they all said the same thing.
Click to expand...
Click to collapse
clsA said:
Maybe @nkk71 or @alray can explain it to you better
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Click to collapse
i bought a pack of condoms two days ago (actually it was a carton) at the pharmacy not online .... so i have 240 condoms available, and i've used them all up
basically, what i'm saying, it just i bought a pack of condoms.... can you prove i used them
**theoretically** HTCSync Manager, and the CheckinProvidor apk could in **theory** could dial home" and report it, .... still whether true or not, htcdev unlock, is not only as vague as vague can be, but it does say "it may void warranty"... it does not say it voids it defacto (especially if it's a hardware problem)
anyway, TL;DR what this was about anyway.... but if i can that many boxes at the pharmacy, it must be true

nkk71 said:
i bought a pack of condoms two days ago (actually it was a carton) at the pharmacy not online .... so i have 240 condoms available, and i've used them all up
basically, what i'm saying, it just i bought a pack of condoms.... can you prove i used them
**theoretically** HTCSync Manager, and the CheckinProvidor apk could in **theory** could dial home" and report it, .... still whether true or not, htcdev unlock, is not only as vague as vague can be, but it does say "it may void warranty"... it does not say it voids it defacto (especially if it's a hardware problem)
anyway, TL;DR what this was about anyway.... but if i can that many boxes at the pharmacy, it must be true
Click to expand...
Click to collapse
Yeah, I get both of your points. I would think the same exact thing too. Especially if I have a custom rom, there theoretically should be no way for them to prove that I USED the token, just that I got the token.
Based on my experience with HTC support (HORRIBLE), I wouldn't be surprised if they just charge you if you got the key.

aooga said:
Yeah, I get both of your points. I would think the same exact thing too. Especially if I have a custom rom, there theoretically should be no way for them to prove that I USED the token, just that I got the token.
Based on my experience with HTC support (HORRIBLE), I wouldn't be surprised if they just charge you if you got the key.
Click to expand...
Click to collapse
I can speak from personal experience that HTC will not deny service simply because you unlocked. I s-off'd and modded my M7 to hell and back, and they still fixed the pink camera defect for free.
From what I have heard from over the years, HTC may have some undisclosed methods of knowing when the bootloader has been unlocked, even when the phone has been restored to bone stock. Whether this is true, I cannot say, but I wouldn't be the least bit surprised. HTC's historic friendliness toward modding may well be in part because they know they can tell when you've screwed things up on your own.

So if i ask the token from htcdev and i don't use, void the warranty? But i don't use.
But if i use the token and unlock my bootloader and i buy a s-off and set back the flag: Locked , void the warranty?

Relock G6 Play bootloader

Ok, I tried about every method and every stock rom I found on the net in order to relock the bootloader for my XT1922-3. And whenever I try to lock or unlock the bootloader I get the message "invalid boot state" and the next line read "OKAY". The bootloader remains unlocked. Bootloader shows "flashing_unlocked". Please, can anybody help me? I really don't know what else to do.

There's no point in relocking it plain and simple that's why you haven't found anything about it. Even if you do relock it for the purposes of trying to trick Moto it literally tells them in the logcats it's been bootloader unlocked. Also once you request the key and use it it voids the warranty which Moto also knows about. If your trying to sell it just be honest and tell the person it's bootloader unlocked but it doesn't effect the phones performance

ninjakira said:
There's no point in relocking it plain and simple that's why you haven't found anything about it. Even if you do relock it for the purposes of trying to trick Moto it literally tells them in the logcats it's been bootloader unlocked. Also once you request the key and use it it voids the warranty which Moto also knows about. If your trying to sell it just be honest and tell the person it's bootloader unlocked but it doesn't effect the phones performance
Click to expand...
Click to collapse
I was just worried that something has gone wrong while unlocking. Thanks for the reply!

It should be possible to re-lock it like this (connect to PC in (stock) recovery mode --> fastboot oem lock begin --> flash stock ROM --> fastboot oem lock).
Also according to Motorola.
However it doesn't work on my device (XT1922-3). It returns confirmation messages with no single error, but it seems to ignore the command as the bootloader is still unlocked and still allows flashing other ROMS. I haven't seen anyone who succeeded in re-locking their Moto G6, except this person, although the same method is used.
General info:
- Motorola claims that just requesting an unlock code already voids the warranty (boooh!), except for the so called "Developer Editions". This however is a false statement if you bought your device in Europe, even if your bootloader is unlocked and have a custom ROM installed (they are required to follow the EU directives which means they can only withdraw the warranty on this basis when they can proof that the damage is caused by the custom software). I don't know about other regions.
- When unlocking a Motorola-device, it will be permanently detectible that it has been unlocked, even if you re-lock it afterwards. I've read that they use eFuses for this (clearing a value (possibly outside the partitions) or in some cases physically burn a small fuse). For restoring an eFuse you would need to know its initial value and set it again (generally not possible through known interfaces like USB,...).

FeeMale said:
It should be possible to re-lock it like this (connect to PC in (stock) recovery mode --> fastboot oem lock begin --> flash stock ROM --> fastboot oem lock).
Also according to Motorola.
Click to expand...
Click to collapse
Motorola doesn't even provide stock images for the XT1922 on their unlock support page. I assume they simply don't want users to relock their devices
However it doesn't work on my device (XT1922-3). It returns confirmation messages with no single error, but it seems to ignore the command as the bootloader is still unlocked and still allows flashing other ROMS. I haven't seen anyone who succeeded in re-locking their Moto G6, except this person, although the same method is used.
Click to expand...
Click to collapse
So, giving the person making that statement the benefit of the doubt, s/he probably didn't unlock an XT1922-3.
General info:
- Motorola claims that just requesting an unlock code already voids the warranty (boooh!), except for the so called "Developer Editions". This however is a false statement if you bought your device in Europe, even if your bootloader is unlocked and have a custom ROM installed (they are required to follow the EU directives which means they can only withdraw the warranty on this basis when they can proof that the damage is caused by the custom software). I don't know about other regions.
Click to expand...
Click to collapse
This. And there are people saying the EU is a bad thing in general
- When unlocking a Motorola-device, it will be permanently detectible that it has been unlocked, even if you re-lock it afterwards. I've read that they use eFuses for this (clearing a value (possibly outside the partitions) or in some cases physically burn a small fuse). For restoring an eFuse you would need to know its initial value and set it again (generally not possible through known interfaces like USB,...).
Click to expand...
Click to collapse
Yup, Motorola, help users void their warranties outside the EU by not letting them relock again. Way to go, guys and gals
Thanks for the insightful post, FeeMale, much appreciated :good:

Atyth said:
Motorola doesn't even provide stock images for the XT1922 on their unlock support page. I assume they simply don't want users to relock their devices
So, giving the person making that statement the benefit of the doubt, s/he probably didn't unlock an XT1922-3.
General info:
This. And there are people saying the EU is a bad thing in general
Yup, Motorola, help users void their warranties outside the EU by not letting them relock again. Way to go, guys and gals
Thanks for the insightful post, FeeMale, much appreciated :good:
Click to expand...
Click to collapse
What? Why would they let you "re do" your warranty, when they tell you it's void as soon as you request an unlock code ? You can do all manner of stupid crap to brick your phone with an unlocked bootloader.
It allows you to try to flash the wrong firmware, to downgrade sensitive partitions (bootloader, gpt, etc) which would bork security updates and all manner of crap as well as bricking.
And they should allow you to re-lock and indiscriminately let you just warranty and rma your stupid mistakes?
We all wish they would but...
You know the risk when you unlock. They clearly tell you on Motorola's web site, as well as all posts on XDA that show you how to unlock your bootloader.
And you think you got cheated somehow? Geez.
Follow their rules if you want your warranty. End of story.

madbat99 said:
What? Why would they let you "re do" your warranty, when they tell you it's void as soon as you request an unlock code ?
Click to expand...
Click to collapse
Did someone mentioned they should do this? (Re/un)locking the bootloader and warranty are two different things.
You can do all manner of stupid crap to brick your phone with an unlocked bootloader.
Click to expand...
Click to collapse
Reality is that in 99%+ of the cases bricking a phone is done by dropping it in water or on hard surfaces,....
It allows you to try to flash the wrong firmware, to downgrade sensitive partitions (bootloader, gpt, etc) which would bork security updates and all manner of crap as well as bricking.
Click to expand...
Click to collapse
In reality mostly the opposit happens. Many users with stock ROM and locked bootloaders are exposed to potential security risks, because they're not getting updates anymore after a while, or none at all (Motorola = 2 years). An unlocked bootloader and optionally a custom ROM can solve this.
And they should allow you to re-lock and indiscriminately let you just warranty and rma your stupid mistakes?
Click to expand...
Click to collapse
As said before: a faulty screen, mic, button, speaker, mainboard,... has generally nothing to do with an unlocked bootloader.
We all wish they would but...
Click to expand...
Click to collapse
It's not a wish anymore where I live. Off course, as said before: in the case the custom software broke your phone, you cannot make use of your warranty. I don't think anyone disagreed on that?
You know the risk when you unlock. They clearly tell you on Motorola's web site, as well as all posts on XDA that show you how to unlock your bootloader.
Click to expand...
Click to collapse
Motorola smartphones are quite unique in this matter. My other phone didn't had a locked bootloader by default. I'm more secure with the latest Lineage OS than the older stock ROM. And this doesn't void warranty, even if bought in the US. Laptops/PCs all have unlocked bootloaders. Using custom software shouldn't void warranty. It's not so strange…
And you think you got cheated somehow? Geez.
Follow their rules if you want your warranty. End of story.
Click to expand...
Click to collapse
This is your advice/opinion. Everyone is free to have different ones

FeeMale said:
Did someone mentioned they should do this? (Re/un)locking the bootloader and warranty are two different things.
It's not a wish anymore where I live. Off course, as said before: in the case the custom software broke your phone, you cannot make use of your warranty. I don't think anyone disagreed on that?
Motorola smartphones are quite unique in this matter. My other phone didn't had a locked bootloader by default. I'm more secure with the latest Lineage OS than the older stock ROM. And this doesn't void warranty, even if bought in the US. Laptops/PCs all have unlocked bootloaders. Using custom software shouldn't void warranty. It's not so strange…
Click to expand...
Click to collapse
Yup, fortunately for us, here in the EU consumers still have rights. Motorola can put whatever they want in their policies, but these don't trump our rights. IMO it's a strange - even dangerous - statement that anyone needs to agree to the biddings of a private company to keep their warranty. This warranty is granted us by LAW. Why would anyone argue in the favour of a large private enterprise anyway? We need to be protected from them, not the other way around.

Atyth said:
Yup, fortunately for us, here in the EU consumers still have rights. Motorola can put whatever they want in their policies, but these don't trump our rights. IMO it's a strange - even dangerous - statement that anyone needs to agree to the biddings of a private company to keep their warranty. This warranty is granted us by LAW. Why would anyone argue in the favour of a large private enterprise anyway? We need to be protected from them, not the other way around.
Click to expand...
Click to collapse
It's the same in the US. It falls under the Magnuson-Moss Warranty Act of 1975, which was ruled to apply to smart phones in 2015 by the FTC. We can run 3rd party software all day long and it doesn't void the warranty. You root and the headphone jack craps out? It's covered. You root, run an overclocked kernel and burn up the cpu? Then they'd have to prove that whatever you did, broke the phone in order to void the warranty. If they can't, they gotta replace it. They won't even look into it at that rate. It isn't worth the cost of litigation. It's cheaper to just send you a new one.