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ok I got this answer from HTC India's Facebook page when I asked about wildfire S BOOTLOADER unlock...
HTC India "We have checked at our end and we're currently developing a bootloader software for your phone. We would surely update you once the update is ready!"....
voilla voilla voilla ...all we need is just a little patience....
I don't think they tell the truth.
No.12 said:
I don't think they tell the truth.
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Neither do I.
They said that they are not going to unlock our bootloader last time.
Long wait
I got the same reply from them long back in september..
Htc support is using a comprehensive database of bull**** generated words when answering any question regarding root/unlock/bootloaders/source code/ETAs.
Yea, and it's called disrespecting their customers.
ezekionokia said:
Htc support is using a comprehensive database of bull**** generated words when answering any question regarding root/unlock/bootloaders/source code/ETAs.
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It took them longer to set up the bs database then it did to unlock the bootloader likely.
Hell they've probably released 5 phones yesterday alone.
Aside from that...What the hell is going on with this legacy and low activity device status?
Is anyone from the forum going to address us regarding this?
And here's what they told me..
dube tandoyenkosi: Hi Darko! How may I help you?
Darko Novakovic: Hello there
Darko Novakovic: I was wondering if HTC is planning to unlock bootloader for Wildfire S anytime soon ?
dube tandoyenkosi: "Can I please take your full name, contact telephone number, email address and the IMEI or serial number of the mobile phone. (You can get the IMEI by dialling *#06# on the phone).
"
Darko Novakovic: Why would you need that ?
dube tandoyenkosi: I would create a profile of you in our system so that we can be able to follow up with your case.
Darko Novakovic: Whatever.Here u are.. ----------------------
Darko Novakovic: Can I now get an answer on my question ?
dube tandoyenkosi: HTC is committed to assisting customers in unlocking bootloaders for HTC devices. However, due to some of our carrier customers concerns, certain models with specific restrictions may not be able to be unlocked.
dube tandoyenkosi: Our devices have been designed with our hardware and software specifications in mind and unlocking the bootloader will change the software and may cause unexpected side effects. It is impossible for HTC to ensure the proper functioning of your device after this. In the worst case scenario, it is possible that your device may be physically damaged due to overheating or the behavior of your device might be altered including, but not limited to, hearing aid compatibility (HAC) and specific absorption rate (SAR) values.
Darko Novakovic: Is Wildfire S under that 'certain models with specific restrictions' ?
Darko Novakovic: 'cause a lot people are unlocking it with software tool named XTC Clip, and they had no problems
Darko Novakovic: I doubt unlocked bootloader can damage the phone.And by the way, you promised unlocking bootloaders for 2011 phones, and wildfire s is actually 2011 phone.
dube tandoyenkosi: Please understand that you will not be able to return your device to the original state and going forward your device may not be held covered under the warranty for all claims resulting from the unlocking of the bootloader. HTC bears no responsibility if your device is no longer usable afterwards.
dube tandoyenkosi: We strongly suggest that you do not unlock the bootloader unless you are confident that you understand the risks involved. This is a technical procedure and the side effects could possibly necessitate repairs to your device not covered under warranty.
Darko Novakovic: You still did not give me an answer to my question - is HTC going to unlock wildfire s bootloader, yes or no ?
dube tandoyenkosi: Wildfire S is still not one of the devices to be unlocked,we cannot confirm at the moment when is it going to have this fucntionality.
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So, you tell me, who is telling the truth here ? =)
I think if its not an automated email/response, but a real htc agent that gives a reply, it depends on the agent, one reply from one agent and another from a different agent.
Either because they themselves are ill informed or because its easier to b**l$**t us and tell us what we want to hear.
Why not just be honest instead of beating round the bush.
Also thinking about it, there must be htc employee's that are members of xda. Must be.
Can you post a link please.
I would not count on HTC.
Besides, even if Wildfire S gets bootloader unlocking, this wouldn't be the same as S-Off.
After some reading and investigating I learned, that only the bootloader will be unlocked to install custom firmware. Every other area that is protected by security WILL NOT BE UNLOCKED, hence NO S-OFF THROUGH BOOTLOADER UNLOCKING
I read it on htcdev.com somewhere.
So we won't be able to change radio or the bootloader and recovey stuff. Only custom rom support...
Better wait for devs to find out how to S-OFF
We can flash recoveries but no radio or kernels..
Many users had wifi and other problems on custom roms by doing this htc unlock..
We'd better s-off our devices than Unlock.
this is not a automatic generated message.I asked then he replied "wait"...and after 2-3 hours I got the reply from his side....
personally, I don't trusted the HTC answer.
theq86 said:
I would not count on HTC.
Besides, even if Wildfire S gets bootloader unlocking, this wouldn't be the same as S-Off.
After some reading and investigating I learned, that only the bootloader will be unlocked to install custom firmware. Every other area that is protected by security WILL NOT BE UNLOCKED, hence NO S-OFF THROUGH BOOTLOADER UNLOCKING
I read it on htcdev.com somewhere.
So we won't be able to change radio or the bootloader and recovey stuff. Only custom rom support...
Better wait for devs to find out how to S-OFF
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Click to collapse
Thats just it, they know that after they unlock bootloader, we can obtain a true s-off later(in no time).
Hi guys, i have a question, i want to return my phone for warranty and i've read this thread that if your bootloader is showing 'relocked' you cannot return the device for warranty.
I am here to ask if there is a way to make the bootloader show 'locked' bootloader instead of 'relocked'?
it would be GREATLY appreciated if you could help me. thanks!
for those who want to relock their bootloader can follow the instructions here
There is no way to do that ATM.
If the problem is the hardware issue, HTC should honor the warranty.
ckpv5 said:
There is no way to do that ATM.
If the problem is the hardware issue, HTC should honor the warranty.
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Click to collapse
actually i'm looking to sell the phone, the phone have no issues whatsoever, but if the person i sell to wants to claim warranty, it may be an issue.
Not possible. When you got your unlock bin from HTC, it logged the device info. There gonna know right away it was tampered with.
rayford85 said:
Not possible. When you got your unlock bin from HTC, it logged the device info. There gonna know right away it was tampered with.
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so that means there is no option to claim warranty unless i pay for the 'fines' or charges that incur to repair my device?
zincsnow said:
so that means there is no option to claim warranty unless i pay for the 'fines' or charges that incur to repair my device?
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Correct. From what I've read, unlocking voids the warranty instantly (even tho htcdev says it "could" void your warranty) So any repairs are gonna cost you.
Sent from my HTC One X using xda premium
I saw this
kfasheldon said:
OK.. while trying to re-flash my phone after messing up, I tried to re-lock (fastboot oem lock) and it put up 3 messages, 1 succeed, 2 failed, on reboot of phone it read locked.
Yes!! Locked not re-locked ! I forgot I had not flashed stock recovery ! So triued to unlock, it worked but I could not flash stock recovery, failed, but I could re-lock with same LOCKED message, if I then went from HBoot to Fastboot I got a new menu SECURITY .. bellow locked a message SECURITY WARNING, if I select SECURITY menu then I get a new screen , KEYCARD failed, and reboots.
Anyway the LOCKED was enough to get the phone swapped as its two weeks old, any way after charging and attempting RUU again it locked on black HTC screen most times it booted.
Still maybe this menu holds a key to S-OFF, and maybe the relock failing can be replicated, it seems to have sent only 1 of 3 parts if the file across, so if you phone is bricked maybe you can give it a shot for htc service cover by part re-locking in some way.
http://dl.dropbox.com/u/7526938/IMAG0439.jpg
http://dl.dropbox.com/u/7526938/IMAG0384.jpg
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and was hoping we could make some headway on it.
I noticed you are on Vodafone Australia.
I spoke to multiple stores and service reps and each of them said the same thing, that merely unlocking the bootloader will not void your warranty with them assuming a hardware fault. They even allowing discussion of bootloader unlocking in their community forum.
They did say however that flashing custom roms and rooting will void your warranty as per usual and any damage caused as a result of overclocking or messing with voltages etc is not covered.
I don't know if that is any help, but they seem pretty good about it so long as you didnt cause any actual damage yourself
kylec said:
I noticed you are on Vodafone Australia.
I spoke to multiple stores and service reps and each of them said the same thing, that merely unlocking the bootloader will not void your warranty with them assuming a hardware fault. They even allowing discussion of bootloader unlocking in their community forum.
They did say however that flashing custom roms and rooting will void your warranty as per usual and any damage caused as a result of overclocking or messing with voltages etc is not covered.
I don't know if that is any help, but they seem pretty good about it so long as you didnt cause any actual damage yourself
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Unfortunately I bought it outright from All phones. Don't think they'll accept it. but never mind anymore, I sold my HTC one x. I put up a *phone has boot loader unlocked* note on the ad
Sent from my Samsung Galaxy S3
Is there any method that can lock my WFS's bootloader so that when its locked, I'd be able to gain warranty back ? I have a hardware issue going on with the phone and hence want to do so.... If there is any successful method please direct me to it, cos I was not able to find it with quick search on xda, so thought of asking.
There are bootloader related softs by genius people like simonsimon34 etc, but using these, the bootloader says RELOCKED, that shows that the warranty is void from HTC but if there's any method that can make the bootloader say LOCKED like earlier then I'd be able to claim warranty and would be able to get my phone repaired....
Any help would be appreciated....
Thanks loads in advance....
nikhilkaushik said:
Is there any method that can lock my WFS's bootloader so that when its locked, I'd be able to gain warranty back ? I have a hardware issue going on with the phone and hence want to do so.... If there is any successful method please direct me to it, cos I was not able to find it with quick search on xda, so thought of asking.
There are bootloader related softs by genius people like simonsimon34 etc, but using these, the bootloader says RELOCKED, that shows that the warranty is void from HTC but if there's any method that can make the bootloader say LOCKED like earlier then I'd be able to claim warranty and would be able to get my phone repaired....
Any help would be appreciated....
Thanks loads in advance....
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Click to collapse
yes it is..!
press thanks.!
http://forum.xda-developers.com/showthread.php?t=1530864
Hello, i have a HTC One M9 and I want unlock bootloader without htcdev with sunshine app. But if I use sunshine app i need root my phone and unlock my bootloader with htcdev. But it void the warranty. So how to root my phone without unlocking bootloader?
This is a vicious circle! :crying:
czifraj2 said:
Hello, i have a HTC One M9 and I want unlock bootloader without htcdev with sunshine app. But if I use sunshine app i need root my phone and unlock my bootloader with htcdev. But it void the warranty. So how to root my phone without unlocking bootloader?
This is a vicious circle! :crying:
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their are ways to return the phone to it's out of box factory state, so it looks like it was never rooted
HTCdev.com do not log your usage and deny you repair for requesting an unlock. Their is no proof you ever used it.
clsA said:
their are ways to return the phone to it's out of box factory state, so it looks like it was never rooted
HTCdev.com do not log your usage and deny you repair for requesting an unlock. Their is no proof you ever used it.
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HTC does track that. If you unlocked the bootloader, they know about it.
All they know is you asked for a unlock code. They have no way to prove that you used it.
If you return the phone to it's original state. Theirs nothing they can do.
aooga said:
HTC does track that. If you unlocked the bootloader, they know about it.
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I don't know if it's as cut & dried as that. Like clsA said, they don't know whether or not you used the unlock token.
HTC's FAQ references the warranty implications and the warranty issue is also referenced in their explanation about unlock vs S-ON/OFF.
From my reading of their explanations, unlocking does not automatically mean warranty claims will be rejected. It simply adds an additional element to the process of determining whether or not the issue is HTC's responsibility or the user's.
computerslayer said:
I don't know if it's as cut & dried as that. Like clsA said, they don't know whether or not you used the unlock token.
HTC's FAQ references the warranty implications and the warranty issue is also referenced in their explanation about unlock vs S-ON/OFF.
From my reading of their explanations, unlocking does not automatically mean warranty claims will be rejected. It simply adds an additional element to the process of determining whether or not the issue is HTC's responsibility or the user's.
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True. But they told me that I would need to send it in if I had any issues, then they would determine if I caused it by unlocking the bootloader or not. (like you said).
I've never made a warranty claim with HTC before, but my guess is that while they'd need the phone to be sent in, they would be looking for physical proof that its bootloader was unlocked. I suppose they might ask you directly if they look at the HTCdev request record, but more likely they'd just check the phone itself.
I'm afraid you probably can't avoid unlocking the bootloader via HTCdev - modders aren't going to spend time on a new method when HTC is being so accommodating. On the flip side, their friendly stance towards modders indicates that they aren't necessarily looking to give them a bum rap.
aooga said:
True. But they told me that I would need to send it in if I had any issues, then they would determine if I caused it by unlocking the bootloader or not. (like you said).
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So basically you trust what HTC told you instead of what you learned here on XDA ?
Maybe HTC will tell you how to S-Off and reset your phone to Stock also
clsA said:
So basically you trust what HTC told you instead of what you learned here on XDA ?
Maybe HTC will tell you how to S-Off and reset your phone to Stock also
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Uh, yes? lol. I would trust what they said (and my experience) over XDA. Even if I reset all the flags, in their system, it showed my phone as being unlocked. I chatted with about 3 people and they all said the same thing.
aooga said:
Uh, yes? lol. I would trust what they said (and my experience) over XDA. Even if I reset all the flags, in their system, it showed my phone as being unlocked. I chatted with about 3 people and they all said the same thing.
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Maybe @nkk71 or @alray can explain it to you better
aooga said:
Uh, yes? lol. I would trust what they said (and my experience) over XDA. Even if I reset all the flags, in their system, it showed my phone as being unlocked. I chatted with about 3 people and they all said the same thing.
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clsA said:
Maybe @nkk71 or @alray can explain it to you better
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i bought a pack of condoms two days ago (actually it was a carton) at the pharmacy not online .... so i have 240 condoms available, and i've used them all up
basically, what i'm saying, it just i bought a pack of condoms.... can you prove i used them
**theoretically** HTCSync Manager, and the CheckinProvidor apk could in **theory** could dial home" and report it, .... still whether true or not, htcdev unlock, is not only as vague as vague can be, but it does say "it may void warranty"... it does not say it voids it defacto (especially if it's a hardware problem)
anyway, TL;DR what this was about anyway.... but if i can that many boxes at the pharmacy, it must be true
nkk71 said:
i bought a pack of condoms two days ago (actually it was a carton) at the pharmacy not online .... so i have 240 condoms available, and i've used them all up
basically, what i'm saying, it just i bought a pack of condoms.... can you prove i used them
**theoretically** HTCSync Manager, and the CheckinProvidor apk could in **theory** could dial home" and report it, .... still whether true or not, htcdev unlock, is not only as vague as vague can be, but it does say "it may void warranty"... it does not say it voids it defacto (especially if it's a hardware problem)
anyway, TL;DR what this was about anyway.... but if i can that many boxes at the pharmacy, it must be true
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Yeah, I get both of your points. I would think the same exact thing too. Especially if I have a custom rom, there theoretically should be no way for them to prove that I USED the token, just that I got the token.
Based on my experience with HTC support (HORRIBLE), I wouldn't be surprised if they just charge you if you got the key.
aooga said:
Yeah, I get both of your points. I would think the same exact thing too. Especially if I have a custom rom, there theoretically should be no way for them to prove that I USED the token, just that I got the token.
Based on my experience with HTC support (HORRIBLE), I wouldn't be surprised if they just charge you if you got the key.
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I can speak from personal experience that HTC will not deny service simply because you unlocked. I s-off'd and modded my M7 to hell and back, and they still fixed the pink camera defect for free.
From what I have heard from over the years, HTC may have some undisclosed methods of knowing when the bootloader has been unlocked, even when the phone has been restored to bone stock. Whether this is true, I cannot say, but I wouldn't be the least bit surprised. HTC's historic friendliness toward modding may well be in part because they know they can tell when you've screwed things up on your own.
So if i ask the token from htcdev and i don't use, void the warranty? But i don't use.
But if i use the token and unlock my bootloader and i buy a s-off and set back the flag: Locked , void the warranty?
Ok, I tried about every method and every stock rom I found on the net in order to relock the bootloader for my XT1922-3. And whenever I try to lock or unlock the bootloader I get the message "invalid boot state" and the next line read "OKAY". The bootloader remains unlocked. Bootloader shows "flashing_unlocked". Please, can anybody help me? I really don't know what else to do.
There's no point in relocking it plain and simple that's why you haven't found anything about it. Even if you do relock it for the purposes of trying to trick Moto it literally tells them in the logcats it's been bootloader unlocked. Also once you request the key and use it it voids the warranty which Moto also knows about. If your trying to sell it just be honest and tell the person it's bootloader unlocked but it doesn't effect the phones performance
ninjakira said:
There's no point in relocking it plain and simple that's why you haven't found anything about it. Even if you do relock it for the purposes of trying to trick Moto it literally tells them in the logcats it's been bootloader unlocked. Also once you request the key and use it it voids the warranty which Moto also knows about. If your trying to sell it just be honest and tell the person it's bootloader unlocked but it doesn't effect the phones performance
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I was just worried that something has gone wrong while unlocking. Thanks for the reply!
It should be possible to re-lock it like this (connect to PC in (stock) recovery mode --> fastboot oem lock begin --> flash stock ROM --> fastboot oem lock).
Also according to Motorola.
However it doesn't work on my device (XT1922-3). It returns confirmation messages with no single error, but it seems to ignore the command as the bootloader is still unlocked and still allows flashing other ROMS. I haven't seen anyone who succeeded in re-locking their Moto G6, except this person, although the same method is used.
General info:
- Motorola claims that just requesting an unlock code already voids the warranty (boooh!), except for the so called "Developer Editions". This however is a false statement if you bought your device in Europe, even if your bootloader is unlocked and have a custom ROM installed (they are required to follow the EU directives which means they can only withdraw the warranty on this basis when they can proof that the damage is caused by the custom software). I don't know about other regions.
- When unlocking a Motorola-device, it will be permanently detectible that it has been unlocked, even if you re-lock it afterwards. I've read that they use eFuses for this (clearing a value (possibly outside the partitions) or in some cases physically burn a small fuse). For restoring an eFuse you would need to know its initial value and set it again (generally not possible through known interfaces like USB,...).
FeeMale said:
It should be possible to re-lock it like this (connect to PC in (stock) recovery mode --> fastboot oem lock begin --> flash stock ROM --> fastboot oem lock).
Also according to Motorola.
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Click to collapse
Motorola doesn't even provide stock images for the XT1922 on their unlock support page. I assume they simply don't want users to relock their devices
However it doesn't work on my device (XT1922-3). It returns confirmation messages with no single error, but it seems to ignore the command as the bootloader is still unlocked and still allows flashing other ROMS. I haven't seen anyone who succeeded in re-locking their Moto G6, except this person, although the same method is used.
Click to expand...
Click to collapse
So, giving the person making that statement the benefit of the doubt, s/he probably didn't unlock an XT1922-3.
General info:
- Motorola claims that just requesting an unlock code already voids the warranty (boooh!), except for the so called "Developer Editions". This however is a false statement if you bought your device in Europe, even if your bootloader is unlocked and have a custom ROM installed (they are required to follow the EU directives which means they can only withdraw the warranty on this basis when they can proof that the damage is caused by the custom software). I don't know about other regions.
Click to expand...
Click to collapse
This. And there are people saying the EU is a bad thing in general
- When unlocking a Motorola-device, it will be permanently detectible that it has been unlocked, even if you re-lock it afterwards. I've read that they use eFuses for this (clearing a value (possibly outside the partitions) or in some cases physically burn a small fuse). For restoring an eFuse you would need to know its initial value and set it again (generally not possible through known interfaces like USB,...).
Click to expand...
Click to collapse
Yup, Motorola, help users void their warranties outside the EU by not letting them relock again. Way to go, guys and gals
Thanks for the insightful post, FeeMale, much appreciated :good:
Atyth said:
Motorola doesn't even provide stock images for the XT1922 on their unlock support page. I assume they simply don't want users to relock their devices
So, giving the person making that statement the benefit of the doubt, s/he probably didn't unlock an XT1922-3.
General info:
This. And there are people saying the EU is a bad thing in general
Yup, Motorola, help users void their warranties outside the EU by not letting them relock again. Way to go, guys and gals
Thanks for the insightful post, FeeMale, much appreciated :good:
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What? Why would they let you "re do" your warranty, when they tell you it's void as soon as you request an unlock code ? You can do all manner of stupid crap to brick your phone with an unlocked bootloader.
It allows you to try to flash the wrong firmware, to downgrade sensitive partitions (bootloader, gpt, etc) which would bork security updates and all manner of crap as well as bricking.
And they should allow you to re-lock and indiscriminately let you just warranty and rma your stupid mistakes?
We all wish they would but...
You know the risk when you unlock. They clearly tell you on Motorola's web site, as well as all posts on XDA that show you how to unlock your bootloader.
And you think you got cheated somehow? Geez.
Follow their rules if you want your warranty. End of story.
madbat99 said:
What? Why would they let you "re do" your warranty, when they tell you it's void as soon as you request an unlock code ?
Click to expand...
Click to collapse
Did someone mentioned they should do this? (Re/un)locking the bootloader and warranty are two different things.
You can do all manner of stupid crap to brick your phone with an unlocked bootloader.
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Click to collapse
Reality is that in 99%+ of the cases bricking a phone is done by dropping it in water or on hard surfaces,....
It allows you to try to flash the wrong firmware, to downgrade sensitive partitions (bootloader, gpt, etc) which would bork security updates and all manner of crap as well as bricking.
Click to expand...
Click to collapse
In reality mostly the opposit happens. Many users with stock ROM and locked bootloaders are exposed to potential security risks, because they're not getting updates anymore after a while, or none at all (Motorola = 2 years). An unlocked bootloader and optionally a custom ROM can solve this.
And they should allow you to re-lock and indiscriminately let you just warranty and rma your stupid mistakes?
Click to expand...
Click to collapse
As said before: a faulty screen, mic, button, speaker, mainboard,... has generally nothing to do with an unlocked bootloader.
We all wish they would but...
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It's not a wish anymore where I live. Off course, as said before: in the case the custom software broke your phone, you cannot make use of your warranty. I don't think anyone disagreed on that?
You know the risk when you unlock. They clearly tell you on Motorola's web site, as well as all posts on XDA that show you how to unlock your bootloader.
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Click to collapse
Motorola smartphones are quite unique in this matter. My other phone didn't had a locked bootloader by default. I'm more secure with the latest Lineage OS than the older stock ROM. And this doesn't void warranty, even if bought in the US. Laptops/PCs all have unlocked bootloaders. Using custom software shouldn't void warranty. It's not so strange…
And you think you got cheated somehow? Geez.
Follow their rules if you want your warranty. End of story.
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Click to collapse
This is your advice/opinion. Everyone is free to have different ones
FeeMale said:
Did someone mentioned they should do this? (Re/un)locking the bootloader and warranty are two different things.
It's not a wish anymore where I live. Off course, as said before: in the case the custom software broke your phone, you cannot make use of your warranty. I don't think anyone disagreed on that?
Motorola smartphones are quite unique in this matter. My other phone didn't had a locked bootloader by default. I'm more secure with the latest Lineage OS than the older stock ROM. And this doesn't void warranty, even if bought in the US. Laptops/PCs all have unlocked bootloaders. Using custom software shouldn't void warranty. It's not so strange…
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Click to collapse
Yup, fortunately for us, here in the EU consumers still have rights. Motorola can put whatever they want in their policies, but these don't trump our rights. IMO it's a strange - even dangerous - statement that anyone needs to agree to the biddings of a private company to keep their warranty. This warranty is granted us by LAW. Why would anyone argue in the favour of a large private enterprise anyway? We need to be protected from them, not the other way around.
Atyth said:
Yup, fortunately for us, here in the EU consumers still have rights. Motorola can put whatever they want in their policies, but these don't trump our rights. IMO it's a strange - even dangerous - statement that anyone needs to agree to the biddings of a private company to keep their warranty. This warranty is granted us by LAW. Why would anyone argue in the favour of a large private enterprise anyway? We need to be protected from them, not the other way around.
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Click to collapse
It's the same in the US. It falls under the Magnuson-Moss Warranty Act of 1975, which was ruled to apply to smart phones in 2015 by the FTC. We can run 3rd party software all day long and it doesn't void the warranty. You root and the headphone jack craps out? It's covered. You root, run an overclocked kernel and burn up the cpu? Then they'd have to prove that whatever you did, broke the phone in order to void the warranty. If they can't, they gotta replace it. They won't even look into it at that rate. It isn't worth the cost of litigation. It's cheaper to just send you a new one.