Develop Bugs

Gray Screen with Dots

I have an Xperia Play R800i (o2)
Hi, a few weeks after rooting my Xperia Play I left it in the drawer for 3 days and it went really cold , so when I switched it on my screen had a grey screen with lots and lots of different colored dots everywhere so I quickly unrooted the phone. I forgot to mention than when I rooted my phone I changed the CPU through an app.
It happened every 20 minutes and when it did happen I used to slide the game pad up or press the power button a couple of times and it would go back to normal. And a few days ago I restored my phone to factory settings and now I cant get to the home screen and I also tried updating it using PC Companion but it still shows the screen .
So could someone please tell me if this is a hardware or software issue.
My phone is still locked to o2, I haven't unlocked the boot loader. And my warranty is still valid. I was going to go to the o2 store but thought if someone knew how to fix this because it might have been my fault a little because of me changing the CPU
p.s. I am a newbie to rooting. I followed steps off the internet.
Please someone reply and help me quickly. :good:

Oh no
I just got the exact same problem mate.
I get a weird grey screen every 20 mins just like you mentioned. And the only way I can get back to the normal screen is by sliding up the gamepad.
The phone is still usable but damn it feels like it might be dead soon.
Just to be safe im not going to restore like you did.
Sent from my R800i using xda premium

sfex3best said:
Oh no
I just got the exact same problem mate.
I get a weird grey screen every 20 mins just like you mentioned. And the only way I can get back to the normal screen is by sliding up the gamepad.
The phone is still usable but damn it feels like it might be dead soon.
Just to be safe im not going to restore like you did.
Sent from my R800i using xda premium
Click to expand...
Click to collapse
Yes, you might as well not and I contacted o2 and now I am going to go to the o2 store and get it fixed. And you might as well get it repaired as soon as possible or it will worsen.

My phone was bought on Amazon. I'll have to try a local shop maybe. If that doesn't work in not sure what I'll do.
Although at the moment it's working fine only getting the fuzzy screen like 3 times a day.
Sent from my R800i using xda premium

I contacted Sony they said I should try repairing from the sony Ericsson pc suite. He also said if that doesn't work you can send it in to repair. I was told that if it's a hardware problem then they would repair it for free. But if it's a water damage or dropped phone problem it's unrepairable and they would charge me £10.
Pretty pleased with that actually because I'm almost certain my mobile wasn't damaged by a drop or water. So it has to be an hardware issue.
If not then well in screwed.

sfex3best said:
I contacted Sony they said I should try repairing from the sony Ericsson pc suite. He also said if that doesn't work you can send it in to repair. I was told that if it's a hardware problem then they would repair it for free. But if it's a water damage or dropped phone problem it's unrepairable and they would charge me £10.
Pretty pleased with that actually because I'm almost certain my mobile wasn't damaged by a drop or water. So it has to be an hardware issue.
If not then well in screwed.
Click to expand...
Click to collapse
was that suppose to be £10 or £100? ten seems to cheap but a hundred seems to expensive
Sent from my R800i using Tapatalk 2

It's 10 I said the exact same thing.

sfex3best said:
It's 10 I said the exact same thing.
Click to expand...
Click to collapse
lol ok
Sent from my R800i using Tapatalk 2

This is the hardware problem. This is the tape connecting the screen with pad issue. Buy new tape, change and everything will be ok.

Well I have sent it in to Sony now. I'm sure Sony will fix it right?
If they do send it back unrepaired then I may think of doing this myself.
sent from PC missing Xperia Play already.

sfex3best said:
Well I have sent it in to Sony now. I'm sure Sony will fix it right?
If they do send it back unrepaired then I may think of doing this myself.
sent from PC missing Xperia Play already.
Click to expand...
Click to collapse
I went to the o2 store on monday and today I got it back and they didn't charge me and it works fine and it also has 90 day warranty with it. It came really fast. So those on o2 with the warranty send it and they'll fix it. And those on other networks send it in to get it checked if it is under the warranty and for those who don't have a warranty or insurance or whatever then it will cost you.

......
badmansam said:
I went to the o2 store on monday and today I got it back and they didn't charge me and it works fine and it also has 90 day warranty with it. It came really fast. So those on o2 with the warranty send it and they'll fix it. And those on other networks send it in to get it checked if it is under the warranty and for those who don't have a warranty or insurance or whatever then it will cost you.
Click to expand...
Click to collapse
did they explain what is the problem with you xplay? my warrant has expired so i cant send it back anymore.
just looking for clues on what am i supposed to do with these phone.. very upset with the development

[Q] Brand New Note 3 problem

Hi guys, I have a weird problem and I need your advice.
My brand new galaxy Note 3 Sm-N900T is having screen blackouts....
Its like after the screen timeout the screen goes off and then when I press the power button it doesn't go back on again.
Or if I turn the screen off it doesn't go back on again... the buttons are working the sounds are on, I can answer calls and everything but the screen is black.
If I play with it (pressing power or home buttons) for a while it comes back on. Sometimes the phone restarts (rarely, I think because i press power button).
I have tried everything from playing with settings to wiping the cache and resetting the phone few times.
It looks like its a software issue to me, or maybe sensor.. but i think that when power button is pressed the screen should turn on regardless of sensors.
I do have the custom S-Case but I had the issue even before I got that.
Now.. I have few choices :
1. Go to t-Mobile and get a replacement.. probably refurbished, not a fact that the problem will away because I heard of lots of people having this issue ...
I of course do not want to do that.. I have this phone for less than a month.
2. Wait for KitKat....
3. install some kind of custom rom and see if problem goes away.
If anyone can help, Id really appreciate it.

I would do an exchange.. you paid good money for it and a defect is a defect, I wouldn't depend on a 3rd party patch for this
Sent from my SM-N900T using Tapatalk

?
go to the store for change this defective note.

This may be jelly bean bug... Lots and lots of people report the same problem...
If I replace my piece I will probably get a refurbished one with a great chance of having this or some kind of another problem......

Keda_P said:
This may be jelly bean bug... Lots and lots of people report the same problem...
If I replace my piece I will probably get a refurbished one with a great chance of having this or some kind of another problem......
Click to expand...
Click to collapse
sucks man.
I know on my htc onei have the purple camera problem but everything else was fine. they had to send me 2 replacements because the first one had a yellow screen and worse camera then mines.
Tmobile doesnt even check there replacement. Most of the time there phones that people traded in. And all they do with those is a power on check.
Now if you just got the phone and within the 14 exchange you can take it to the store and get a brand new one.

Had it for more than 2 weeks now.. since i was always playing with it i did not notice the problem .. (the screen was always on).
I called Samsung and Tmobile. I told tmobile that samsung said i have a defective phone. so Tmobile is sending me a "Like new" phone meaning that someone returned it within 14 days. I get to check it and if i dont like it i will just send them their phone back. and suddenly mine doesnt do the problem for 30 minutes lol.. maybe it got scared. Personally i think that KitKat would fix it.

Any force closes? I had this problem too untill I stopped using the crapy My Magazine bloatware, which was also sometimes force closing...
Sent from my SM-N900T using Tapatalk

No, no force closes, but one time it was funny, a little bit of status bar appeared from the bottom and on top it was a little bit cutoff.... like someone slid the screen up few pixels.
And whatever was cut just came from the bottom. Its weird... for $700 phone it should be flawless... I hope they dont send me crap phone and i hope they dont send my phone to someone else.
How can i get rid of it to see if that was the problem?

My phone works perfect and I had if since the first week they came out. .. It's not a jellybean thing you phone has a problem. ..
Sent from my SM-N900T using XDA Premium 4 mobile app

djtheraven said:
My phone works perfect and I had if since the first week they came out. .. It's not a jellybean thing you phone has a problem. ..
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I figured id try to reflash (not data reset, but reflash via Kies) so far so good no problem.
The whole thing looks like soft prob, not hard.
If it comes back Ill let you know. This could be a nice fix if works.

I'm in nyc, and my local store called the warrenty center and got me a brand new SGS2 one time. It still had all the blue plastic in the sim card and sd card slots, and plastic on the screen. So I'm know they can request it, just depends on your store if they are willing.
Sent from my SM-N900T using Tapatalk

Keda_P said:
I figured id try to reflash (not data reset, but reflash via Kies) so far so good no problem.
The whole thing looks like soft prob, not hard.
If it comes back Ill let you know. This could be a nice fix if works.
Click to expand...
Click to collapse
My sgs2 had problems out of the box. After I installed custom ROM they went away. It does happen. Restored stock via Odin, still no problems. Sometimes the software doesn't flash correctly from the manufacturer.
Sent from the phablet of the year!

noobtoob said:
My sgs2 had problems out of the box. After I installed custom ROM they went away. It does happen. Restored stock via Odin, still no problems. Sometimes the software doesn't flash correctly from the manufacturer.
Sent from the phablet of the year!
Click to expand...
Click to collapse
Well, I dont know what to think anymore... Looks like the problem persists but happens so rare that without the past I wouldnt notice it.
This makes me believe that with KitKat it will probably disappear. If soft changes cause this to go away or be less it means (to me) that the phone is not defective. New phone is still on the way, to bad I did not purchase it at local store... I did it online, so there is no one to yell at.
It will arrive on Feb 6th so I have plenty of time to test my phone, with some luck KitKat will roll out during this time and then I will be able to definitely see. And if new phone is cool I have the option of exchange anyway .
Thank you all for your help, keep posting, its an interesting issue.

:/
Phone went worse and worse everyday ... now the S-Pen "Air Command" doesnt pop up, several weird disfunctions...
Waiting for the replacement.

Haptic feedback broken?

My haptic feedback, and vibrate in general appears to be broken.
I noticed the haptic was gone from the keyboard, and it was turned on in there 'Sounds' menu.
Running the Vibration test from a Diagnostics results in nothing, Failed.
I have rebooted and it's made no difference.
Anyone else noticed a lack of Haptic, or is it back to the shop with it?
Sent from my iPad using Tapatalk HD

Ah, if I shake the phone it starters working again.
This has happened once, hopefully I can make it happen again, so I can return the phone maybe?
I think perhaps the vibration motor gets stuck.
Also reported by other person on talk sonymobile forum
http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Vibration-issue/m-p/547959#U547959
Sent from my iPad using Tapatalk HD

HarpingOn said:
Ah, if I shake the phone it starters working again.
This has happened once, hopefully I can make it happen again, so I can return the phone maybe?
I think perhaps the vibration motor gets stuck.
Also reported by other person on talk sonymobile forum
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Hi! It was me posting in the sonymobile forum. Do you guys know whats wrong? feels like it could be a software problem...or the touchscreen dont register... What do you think?

I think it's a hardware problem.. As you're saying it is working when you shake it.. So I would recommend you to take it to the service center.. You should get a replacement as it is a defected piece or some hardware malfunction..
Sent from my LT26i using xda app-developers app

Not sure how I can take it to a service centre. There are none that I can find.
Back to the shop, I suppose, but I can't make the problem happen at will
Anyone got a cast iron method of making the haptic go off?
Sent from my iPad using Tapatalk HD

My z1 compacts vibration stopped working when I was texting and would start working again when shaken. I took it into phones4u (my retailer) and wrote a text in front of them until it stopped. They gave me a new handset which so far has had no problems after a week. Hope you can get yours replaced or repaired!

Try searching the service center on their official website or try contacting them using their helpline no.
If not flash your phone with a latest ftf which is available.. It might help you out..
Revert back for more info..
Hit Thanks if I helped you
Sent from my LT26i using xda app-developers app

trex3491 said:
My z1 compacts vibration stopped working when I was texting and would start working again when shaken. I took it into phones4u (my retailer) and wrote a text in front of them until it stopped. They gave me a new handset which so far has had no problems after a week. Hope you can get yours replaced or repaired!
Click to expand...
Click to collapse
I can't make it happen again. Perhaps it won't. If I can't demo the problem I've got no chance.
On the other hand, if it never happens again, *shrug*
Worse, would be if it starts happening regularly a month or more down the line. That'd be more of a problem.

HarpingOn said:
I can't make it happen again. Perhaps it won't. If I can't demo the problem I've got no chance.
On the other hand, if it never happens again, *shrug*
Worse, would be if it starts happening regularly a month or more down the line. That'd be more of a problem.
Click to expand...
Click to collapse
A-ha.
I can recreate it in a few seconds by texting in landscape mode.
Which I never do.
But... It serves to demonstrate the fault.
So, I'm going back to CPW tomorrow with it.
I really hope they let me refund and get a Z1 instead of a compact. The production faults with this handset seem to be growing, even though I actually do prefer the form factor.

Shebe7 said:
It`s crystal clear only a service could decide what to do further. How long having been using it? I asl you because, I`m using my Z1 compact for six months and no major problem appeared
Click to expand...
Click to collapse
You say that like it is easy, but as far as I know there are no Sony Mobile Xperia service centres in the UK, and even if there is one that I haven't been able to find online, it'll be hundreds of miles away.
'Take it to a service center' is just not an option.
It's going back to the shop tomorrow and I'm going to try and get them to refund and I'll get a Z1 instead. If they won't (they don't have to) then I'll check the replacement handset very closely in the shop for the same problems I have on mine (loose screen, stuck vibro motor, flash bleed).

I demonstrated the fault to the salesman who'd never heard of the problem before.
They showed me another handset upon which I created the fault again. Even the diagnostics won't turn on the vibro. Weird.
They had no more Z1C to give me, so I got a Z1 instead.
So now, I have no Z1C any more, but a brand new and so far fully functional Z1
Result
Sent from my iPad using Tapatalk HD

I'm having the same issue with mine, consistently since buying it. Vibrate stops working after typing a few characters, and then the phone won't vibrate for notifications either. if I leave it alone for a while, it will work again, until I type and then it kind of "fades" away to not working again. Shaking it does seem to get it working again, if only for a second or two.
Problem is I bought the phone on Amazon, and there are no service places even remotely near me. I kept the phone hoping the update would fix.. and when it didn't, I was hoping a fix would be released.. but no. I guess I'll send them an email.

My wife's Z1C had the same issue with haptic feedback, but also the sound would cut out at the same time. Indeed, giving the phone a wack would start both sound and vibrations working again. But finally it never turned back on, so had to RMA it....

Random (and ghostly) touches on screen

Hi guys!
I have a F180L (converted on a E975), my phone never fell from any distance, or had any kind of impact, BUT...Since I updated to last version o Carbom ROM, I've got a issue on my screen...
There are random touches on my down-left corner of the screen. It's completely random, while the charger is plugged, or not. But it only happens when an app is opened, while in homescreen (even on google now cards) everything is ok...
I've already flashed another rom, the AOKP Android L release 11, the problem still here...I installed a screen tester app, and this corner is not recognizing when I touch.
What can I do? Is there any kind of fix for it?
It's really annoying (mainly while typing)...
Thank you for any help!

I guess its time for a replacement.

Made some research on other forums and found some people with the same problem, but on other devices...On Nexus 4 and Xioami (mostly)...They solved this by replacing the battery...I'll try to do that this week...
But any other tip about can help...

it might be a kernel issue
if u have jolla kernel try changing the kernel first

I have also the ghost touching on my E975.
Tried to do a scan with antivirus with no luck.
For instance it's hard to dial number, because there are ghost touches often.
It's like on tihs video, but I have touches even more often:
http://www.youtube.com/watch?v=EHFtafL-HKc
I'm on stock KitKat 4.4.2 ROM.
Any ideas about the issue?

smoke2 said:
I have also the ghost touching on my E975.
Tried to do a scan with antivirus with no luck.
For instance it's hard to dial number, because there are ghost touches often.
It's like on tihs video, but I have touches even more often:
http://www.youtube.com/watch?v=EHFtafL-HKc
I'm on stock KitKat 4.4.2 ROM.
Any ideas about the issue?
Click to expand...
Click to collapse
I also had this problem and I sent it to service center (Still in warranty period). They replaced my phone touch screen and the problem is solved.

artit said:
I also had this problem and I sent it to service center (Still in warranty period). They replaced my phone touch screen and the problem is solved.
Click to expand...
Click to collapse
Thanks.
It's relatively common issue, hope it will not appear again...

Sorry to resurrect this thread but I seem to have a problem with my screen, not with the ghostly touches but my screen has like one part of it not responsive to touches especially the keyboard. While typing in portrait mode I can't type in the letters x and d and the whole line of the screen above those letters can't respond to my touches. The others are OK though. Anyone else having the same problem or is it just me? Already flashed different ROMs but same problem

So...I didn't manage to get a new battery to perform a test yet...Maybe I'll do that until the end of this week, and post the results here...
About the kernel...Mine is "3.4.0 [email protected]" ...
Going to update to new Kevin's L ROM and see what will happen...Hope I can help u, guys...

I had the same problem as well, unfortunately my phone was just out of the warranty period so I couldn't get a repair or replacement. I tried everything to do with the software and firmware at first to see if that was the issue(no luck). I noticed when my phone was either hot from heavy usage or charging, it was at its worst..couldn't even put my lock pattern in without it spazzing out. After almost throwing my phone at a wall numerous times I decided to get a new digitizer (easily bought online at reasonable prices). Watched a tutorial on Youtube and replaced it successfully and haven't had a problem since.

kayotic321 said:
I had the same problem as well, unfortunately my phone was just out of the warranty period so I couldn't get a repair or replacement. I tried everything to do with the software and firmware at first to see if that was the issue(no luck). I noticed when my phone was either hot from heavy usage or charging, it was at its worst..couldn't even put my lock pattern in without it spazzing out. After almost throwing my phone at a wall numerous times I decided to get a new digitizer (easily bought online at reasonable prices). Watched a tutorial on Youtube and replaced it successfully and haven't had a problem since.
Click to expand...
Click to collapse
That's exactly the SAME situation the occurred today, almost threw at a wall...when data is on heavy usage, it gets worse...I'll try this, but I seriously thinking about to get a new Moto G...'cause this digitizer gonna take a long time to arrive at my country
Thanks for ur information, dude!

So tried the touchscreen test and found out it was like a whole strip of screen that got affected. It was okay just a few days ago though,

dashcsn said:
That's exactly the SAME situation the occurred today, almost threw at a wall...when data is on heavy usage, it gets worse...I'll try this, but I seriously thinking about to get a new Moto G...'cause this digitizer gonna take a long time to arrive at my country
Thanks for ur information, dude!
Click to expand...
Click to collapse
Yeah no problem and thats unlucky. I've got the Korean variant and wasn't ready to wait weeks to get my new digitizer either from Asia. I managed to find a european version that arrived next day and included front housing aswell (although modifications were needed a bit for the internals to fit). Yeah the Moto G look great but it seems to be more of a downgrade from your current handset right?
Sent from my LG-F180L using XDA Premium mobile app

kayotic321 said:
Yeah no problem and thats unlucky. I've got the Korean variant and wasn't ready to wait weeks to get my new digitizer either from Asia. I managed to find a european version that arrived next day and included front housing aswell (although modifications were needed a bit for the internals to fit). Yeah the Moto G look great but it seems to be more of a downgrade from your current handset right?
Sent from my LG-F180L using XDA Premium mobile app
Click to expand...
Click to collapse
Where did you get the eu one? My screen has been like that for a long while, I have learned to live with it, but would love to change it.
thanks

hh0829 said:
Where did you get the eu one? My screen has been like that for a long while, I have learned to live with it, but would love to change it.
thanks
Click to expand...
Click to collapse
I live in the UK I managed to find one here on ebay. I know you can get some from Italy , Spain and I'm positive there some in US aswell. Search "E975 housing or digitizer" depending on what your after. Do be careful as some replacements screens lack the LG logo or a bad quality. Im would give direct link but im not sure about the forum rules on that are. If your still unsure do PM me your country and I'll PM you back an appropriate link.
Hope I helped.
Sent from my LG-F180L using XDA Premium mobile app

Screen flashing

Sorry if there has been a thread I am at work but the last few times when ever my screen goes to being locked it will flash white then go the lock screen. Is this a known issue just got the phone Wednesday. Thanks

Never happened... Can you record a video or something
Sent from my Google Pixel 2 XL using XDA Labs

KevTN said:
Sorry if there has been a thread I am at work but the last few times when ever my screen goes to being locked it will flash white then go the lock screen. Is this a known issue just got the phone Wednesday. Thanks
Click to expand...
Click to collapse
It is a known issue they'll rma it for this reason. On a side note I had that issue for about 12-24 hours and went away on it's own, no restart or factory reset was required for me. Really wish I knew what or why the cause but maybe it will go away, like mine did. :fingers-crossed:

Thanks I hope so too. Really liking the phone but for this money...

agreed I almost gave up, my first 2 were too blue and the 3rd fine except started that flash, but ultimately went away. Loving this phone!

KevTN said:
Sorry if there has been a thread I am at work but the last few times when ever my screen goes to being locked it will flash white then go the lock screen. Is this a known issue just got the phone Wednesday. Thanks
Click to expand...
Click to collapse
Happened with my girls phone..was gonna rma it but decided to flash 8.1 beta 2 and it has fixed it..so looks like Google fixed it in a software update..beta 2 is running well so I would enroll in the beta program and update... should fix that issue right up

Well it got worse so called good rma’d It. So we will see. Glad to see it just wasn’t me...thanks for your input..

KevTN said:
Well it got worse so called good rma’d It. So we will see. Glad to see it just wasn’t me...thanks for your input..
Click to expand...
Click to collapse
Mine just started this week flashing. Running 8.1 since last week. Does your new replacement suffer from the same issue as well?
Thanks

mrcndr82 said:
Mine just started this week flashing. Running 8.1 since last week. Does your new replacement suffer from the same issue as well?
Thanks
Click to expand...
Click to collapse
Mine started today but it has been getting better as the day goes on. I'm curious if its an issue with charging. Prior to a few days ago I had been only using the chargers with that I've received specifically for the phone, but this week--since I'm traveling for the holidays--I've only been using my pixelbook charger, so maybe something isn't properly shielded and the flash is caused by a built up charge? Reason I think that is that it has been less and less noticeable as the day goes on..

sovanyio said:
Mine started today but it has been getting better as the day goes on. I'm curious if its an issue with charging. Prior to a few days ago I had been only using the chargers with that I've received specifically for the phone, but this week--since I'm traveling for the holidays--I've only been using my pixelbook charger, so maybe something isn't properly shielded and the flash is caused by a built up charge? Reason I think that is that it has been less and less noticeable as the day goes on..
Click to expand...
Click to collapse
My flashing went away the next day. I did do a factory reset just because I only had it a few days and no issues since. Although Google RMA’d my phone I sent the replacement back without accepting shipment as mine has been running like a champ since.

KevTN said:
My flashing went away the next day. I did do a factory reset just because I only had it a few days and no issues since. Although Google RMA’d my phone I sent the replacement back without accepting shipment as mine has been running like a champ since.
Click to expand...
Click to collapse
Got my replacement a week ago, 0 flashes so far (finger crossed). I tend now to think it's a hardware issue. Also blue tint is slightly better on new device...

I just got my Pixel 2 XL delivered to me yesterday. Set it all up, didn't get the flashing screen issue at first but now it's doing it. Tried to chat with Pixel support from my phone, they don't have a resolution for it yet.... Hopefully it's a software issue?

Mine started doing this about 3-4 days ago. I noticed that it starts to do it when night mode is on. If I go the RMA route, this will be my 3rd replacement and tbh I'm not looking forward to doing this.

Mine did it once with always on display on, I don't usually use that so I turned it off and it hasn't happened since.

I just received a replacement device yesterday due to a faulty speaker. No issues with the last device, but this device is now exhibiting the screen flash when locking.

mferrara91 said:
I just received a replacement device yesterday due to a faulty speaker. No issues with the last device, but this device is now exhibiting the screen flash when locking.
Click to expand...
Click to collapse
Exact thing with me. I received a brand new device that I got because my previous one had a bad speaker (speaker phone distorted sound). This new one has the screen flashing problem. My original did not. Poor QC ... especially for $850.

Mine has been doing it for a couple of days, and it kept getting worse. On chat with Google Support now. Sounds like it's going to be RMA'd.