Galaxy Nexus on Verizon at $299.99 blocking Google wallet? - Samsung Galaxy Nexus

Galaxy Nexus is likely to come at $299.99 with contract on Verizon Networks in United States, says WSJ. Verizon is charging same contract pricing for other high-end smartphones like Motorola Droid RAZR, HTC Rezound and 32GB iPhone. Verizon thinks that users will pay the premium for its excellent network and LTE connectivity.
Another report by 9to5Google said that Galaxy Nexus will be headed on Verizon Wireless next week without Google Wallet feature. Although it has NFC chip, the app will not be available in Android Market for Verizon users. The reason to block Google Wallet is their recent creation of a new mobile payment project called ISIS. ISIS is a Wallet like feature created by Verizon, AT&T and T-Mobile along with others to roll out in 2012...............
http://mirolta.com/2011/12/06/veriz...-299-99-with-contract-blocking-google-wallet/

Just created an account so that I could comment on how mad I am about no google wallet. In a time when the national sentiment has been bashing corporations for being profit-centered and not caring about their customers, Verizon decides to do something like this? They really need to fire their public relations department, because somebody f'ed up.
Back to lurking the forum.

Yeah, Sprint and Google jumped into bed behind closed doors and locked everyone else out. Brilliant.
Sad, really as NFC needs to take off, like, quick. Now. But it won't, sadly.
So, there will be millions of GNEXs and even SGSII's with dead NFC potential. Sounds great to me! (and while neat, Android beam doesn't count. this is about mobile payments which is crippled beyond belief do to...drum roll...money!).
Absolute boneheads making these deals (looking at you google)

ericshmerick said:
Yeah, Sprint and Google jumped into bed behind closed doors and locked everyone else out. Brilliant.
Sad, really as NFC needs to take off, like, quick. Now. But it won't, sadly.
So, there will be millions of GNEXs and even SGSII's with dead NFC potential. Sounds great to me! (and while neat, Android beam doesn't count. this is about mobile payments which is crippled beyond belief do to...drum roll...money!).
Absolute boneheads making these deals (looking at you google)
Click to expand...
Click to collapse
What you're saying is inaccurate. Sprint and Google didn't block anyone. Tmobile, AT&T, and Verizon are all involved in Isis and apparently don't want Google Wallet competing with them. Reports are saying that all 3 of those companies intend to block Google Wallet. They want to push Isis and don't want the competition posing any type of threat to their investment. The nfc potential will not be dead, as these companies are planning to move forward with it, they just don't like competition. I do question the legality of such a move though, as it is clearly anti-competitive.

I've never seen any of these apps but I understand their value and why these companies are fighting over it.
Google bro isn't my priority here. What's important to me is the app works seamlessly, is safe, is most accepted when I'm out shopping, and doesn't add exorbitant fees. It's very early and consumers don't have much of a say in the matter.
One thing to watch out for is data tracking and selling info to 3rd parties. This would be ripe for this app.

So much for pure Google.
Sent from a can on a string using XDA app.

foister82 said:
So much for pure Google.
Sent from a can on a string using XDA app.
Click to expand...
Click to collapse
good ol' verizon. I have T-Mobile also(just I prefer the unlimited data I have on verizon)...
word on the street is that this friday's the day. although I have a Rezound atm and considering exchanging it for a GN... I do like the Rezound more(hardware-wise), just with my big hands id prefer to have a phone with the biggest screen possible. that and I got it from Best Buy Mobile so will have to wait until they get it in... hopefully I can get them to price match the $219 I paid for this one.

Really sad. All the more evidence this is Verizon's show, and not Google's.

I totally agree....
I am/was exteremely excited to finally get a plain vanilla android device on VZW, as i'm grandfathered in to the unlimited data and have no plans of changing providers.
When i was in Japan and on DoCoMo i had an essentially plain vanilla device, and it was great. The news that 1) VZW is putting their apps on the phone, and 2) NFC not being able to be utilized for google wallet (at least out of the box), is a HUGE disappointment.
NFC/Google Wallet was one of the biggest things i was excited about for this phone, and i'm VERY sad that i'll have to possibly root it just to run google wallet, or wait for VZW/Google to sort something out.

This seems like a clear violation of the Block C auction rules.... not a good move by verizon
It also seems like a violation of anti-trust laws

legality and disappointment aside, there's a pretty good chance we will be able to add Google wallet if we root right?

ejkeebler said:
legality and disappointment aside, there's a pretty good chance we will be able to add Google wallet if we root right?
Click to expand...
Click to collapse
Yea. If NFC works then we can get it to read Google Wallet. Verizon probably just blocks it from the app market.
This news sucks but in reality, I don't even know anyone in the US that accepts Google Wallet... so I wasn't really leaning toward using it anyway.
Plus I'd rather have support for what works around me. If Verizon, AT&T, T-Mobile, all use a special kind, then that's what I want.
Obviously they are just trying to monitize on the tech by charging per use... or play big brother like with Carrier IQ crap. I can't trust them to handle my SMS anymore, let alone my transactions.
Well we'll see. I'd prefer Google take the lead on this but who knows if Google is any better at handling my expenses either...
G2x - 2.3.7 CM7
Transformer - 3.2 Revolver OC/UV

foister82 said:
So much for pure Google.
Sent from a can on a string using XDA app.
Click to expand...
Click to collapse
The most shocking thing isn't that VZW commanded it, but that Google accepted it. The whole purpose of a "Google" phone was purity and historically they never bowed to carriers demands. Other than radio differences, the phones were the same regardless of carrier. Google has in effect sold themselves out to move devices in larger quantities. Sad.

This makes me so mad at Verizon. I've been waiting a long time for this phone and I was excited about NFC & Google Wallet. I will be rooting so I'm sure that I will have Google Wallet running in no time, but this sullies the "pure Google" Nexus brand
player911 said:
This news sucks but in reality, I don't even know anyone in the US that accepts Google Wallet... so I wasn't really leaning toward using it anyway.
Click to expand...
Click to collapse
That's true enough, the only place I can think of that currently accept Google Wallet are McDonald's, Macy's, and Peet's Coffee. But the reason this should make you angry is that by limiting access to Google Wallet, Verizon is putting a stranglehold on the growth of the service. This makes it more likely that their "Isis" service, that isn't even available yet, could win out as a mobile payment solution. There have got to be some anti-trust ramifications here. I for one will now refuse to ever use Isis out of principle.
---------- Post added at 01:38 PM ---------- Previous post was at 01:32 PM ----------
BarryH_GEG said:
The most shocking thing isn't that VZW commanded it, but that Google accepted it. The whole purpose of a "Google" phone was purity and historically they never bowed to carriers demands. Other than radio differences, the phones were the same regardless of carrier. Google has in effect sold themselves out to move devices in larger quantities. Sad.
Click to expand...
Click to collapse
We dont know the details, but I'm willing to bet Google didn't just roll over on this one. Verizon isn't just another carrier, they are the largest carrier with the most clout. I have to disagree with your premise that this constitutes Google's "selling out" of the Nexus brand. Imagine the uphill battle that Google must have faced in getting Verizon to even consider allowing a Nexus device to exist on their network.

publicanimal said:
There have got to be some anti-trust ramifications here.
Click to expand...
Click to collapse
Good point. I bet your right.

player911 said:
Yea. If NFC works then we can get it to read Google Wallet. Verizon probably just blocks it from the app market.
This news sucks but in reality, I don't even know anyone in the US that accepts Google Wallet... so I wasn't really leaning toward using it anyway.
Plus I'd rather have support for what works around me. If Verizon, AT&T, T-Mobile, all use a special kind, then that's what I want.
Obviously they are just trying to monitize on the tech by charging per use... or play big brother like with Carrier IQ crap. I can't trust them to handle my SMS anymore, let alone my transactions.
Well we'll see. I'd prefer Google take the lead on this but who knows if Google is any better at handling my expenses either...
G2x - 2.3.7 CM7
Transformer - 3.2 Revolver OC/UV
Click to expand...
Click to collapse
It's not places that accept Google Wallet that you'd be looking for, it's places that accept Paypass (from Mastercard). Places that I frequent that accept paypass are Best Buy, Dairy Queen, Riteaid, CVS, McDonalds, and others. There's a Kroger near me that accepts it too. My doctor's office also has paypass, and many gas stations. It isn't available everywhere but it's in enough places that it is useful, as I use it frequently.

Just felt like I should explain my own experiences here. I have a GSM Galaxy Nexus on AT&T and cannot download Google Wallet, either. It seems like the entire device doesn't currently support Google Wallet. So it's not that Verizon is blocking it, it's that they're not adding support for it.

I am sorry but to me the galaxy nexus isn't a real nexus. At least the verizon edition isn't. I believed the nexus was something that stood apart from other phones in that it came to the customer exactly as google intended. Now verizon dictates what apps are available on it? on a nexus?! Instead of me labeling it more drastically as the "nexus line is dead", I'd rather say that the verizon nexus isn't a real nexus.

NicholasQ said:
I am sorry but to me the galaxy nexus isn't a real nexus. At least the verizon edition isn't. I believed the nexus was something that stood apart from other phones in that it came to the customer exactly as google intended. Now verizon dictates what apps are available on it? on a nexus?! Instead of me labeling it more drastically as the "nexus line is dead", I'd rather say that the verizon nexus isn't a real nexus.
Click to expand...
Click to collapse
http://www.theverge.com/2011/12/6/2...ont-launch-on-the-galaxy-nexus-but-commercial
Just sayin'

copkay said:
http://www.theverge.com/2011/12/6/2...ont-launch-on-the-galaxy-nexus-but-commercial
Just sayin'
Click to expand...
Click to collapse
Ah, I see. So it's not confirmed that they are blocking just that they haven't added support yet. Well I guess we will see. But i will say this.... How is google's flagship phone not going to have something like google wallet working out of the box? Something to think about.

Related

Galaxy Nexus Verizon Exclusive

http://smartphones.verizonwireless.com/nexus/
that is all
Lucky es o bees...
malibu_23 said:
Lucky es o bees...
Click to expand...
Click to collapse
For real. If Verizon gets this exclusively that'll be garbage.
Great, another outlet to throw away our privacy and give companies more of our information to use and sell, for the convenience of being quickly informed of when we can give them more of our money...
Lmao. I got duped on google nexus register. Samsung is sending advertiesments to me now. But no mention of nexus. The ole bait and switch just for advertising. Even lamer.
I voided my warranty and your nexus.
gogoplata1980 said:
For real. If Verizon gets this exclusively that'll be garbage.
Click to expand...
Click to collapse
No worries, it will only be for like the first month... Also getting Razr presale emails... Why would I want that over the Nexus? Good luck competing.
B¡*n¡© Un£3AsH3d 2.0
Read it here:
http://www.tmonews.com/2011/10/gala...erizons-website-calls-galaxy-nexus-exclusive/
Being with t-mobile it sucks that some of us will have to wait longer.
Blow me verizon.
There's something incompatible btw the uber-controlling Verizon and the supposedly open dev nexus line.
Sent from my Nexus One using XDA App
I am using a damn Samsung gravity. I sold my sensation for this crap. I am going to get amaze.
I just saw that. YOu know what? F*** google. They claim that they intend to do things differently, but then at the end of the day they sell out to the highest bidder.
I was a serious google fan, but the edges are starting to crack and it is slowly dawning on me that the innovative, fast moving company of the early 2000's is becoming a weighed down hegemony of bean counting MBA's who are starting to only get it right when they get lucky.
Exclusive on the most expensive carrier in the USA. The same carrier that replaced their search engine with Bing on 1/3 of their Android lineup. Not a word of it breathed at their week-late press conference. My own fault for getting my hopes up, I suppose.
I am due for a new phone around December/January and this will afford me the opportunity to take a good long look at what Windows phone has to offer before the Galaxy Nexus is even available to me.
Tarzanman said:
I just saw that. YOu know what? F*** google. They claim that they intend to do things differently, but then at the end of the day they sell out to the highest bidder.
I was a serious google fan, but the edges are starting to crack and it is slowly dawning on me that the innovative, fast moving company of the early 2000's is becoming a weighed down hegemony of bean counting MBA's who are starting to only get it right when they get lucky.
Exclusive on the most expensive carrier in the USA. The same carrier that replaced their search engine with Bing on 1/3 of their Android lineup. Not a word of it breathed at their week-late press conference. My own fault for getting my hopes up, I suppose.
I am due for a new phone around December/January and this will afford me the opportunity to take a good long look at what Windows phone has to offer before the Galaxy Nexus is even available to me.
Click to expand...
Click to collapse
Don't feel bad. Just remember one thing. Google is a business company. They don't care about me and you. They support whoever pay more. I am going to get SGS2 or HTC Amaze. I don't have a choice and can't wait longer than the end of nov which is my upgrade time.
i used to be with Tmo but had to switch cause i got stationed in Montana, and now im kinda glad i did, even though I loved the big T
If tmobile is going to get it, they will mention this at the event on Friday. we will see.
Relax. I highly doubt its anything more than a timed exclusive. Both the nexus one and nexus s were only on one carrier originally.
And yes, if you were planning on getting the international one, i'm pretty sure it will still work on AT&T or T-Mo as long as the bands match up.
Well if they're pentaband then you could just buy the world phone model at full price and go. I think it only affects those looking to pick it up on a contract.
It is weird Verizon having a Nexus. Seem to clash together but my work has Verizon so why pay for a personal line?
G2x - 2.3.7 CM7
Transformer - 3.2 Revolver OC/UV
Bet you when they are referring to the 'exclusive' Galaxy Nexus they are only talking about the LTE model and all the others will get the pentaband one at pretty much the same time.
Just had a thought... I know it doesn't say it, but... maybe it word play. I mean they will be the exclusive carrier of the LTE version, but remember there's too versions. Hhhuuummmm
Stupid Samsung, why can't you just release carrier info. when you unveil it.
**Edit**
Damn, beat me to it... we're on the same wave length though.
Sent from my MB860 using xda premium
Sp4rkR4t said:
Bet you when they are referring to the 'exclusive' Galaxy Nexus they are only talking about the LTE model and all the others will get the pentaband one at pretty much the same time.
Click to expand...
Click to collapse
Hopefully you right. I think like you because there is no one point between tmo and vz. It's couple of weeks and we will see.
hanano17 said:
Relax. I highly doubt its anything more than a timed exclusive. Both the nexus one and nexus s were only on one carrier originally.
And yes, if you were planning on getting the international one, i'm pretty sure it will still work on AT&T or T-Mo as long as the bands match up.
Click to expand...
Click to collapse
+1
I'm not gonna act like I'm not disappointed they have exclusively, especially since the other Nexus phones started as exclusive to one carrier as well. I wish they would just drop the whole exclusivity thing and make it available to everyone day one as exclusivity only really hurts the consumer. No way I'm switching to Verizon for this phone. I'll either import or wait for the GSM version to hit the US (if it's not that long of a wait). It's really bad for the phone's sales too considering in the world of smartphones, the next big release is always right around the corner and you will lose a lot of potential customers who will get something else because they don't feel like waiting anymore or something else hits the market. The average consumer doesn't know care about the Nexus brand, they care about new and noteworthy so why not try to rope them in while the iron is hot?
Sent from my Nexus S using XDA App
I'm almost certain 7 us carriers are getting the nexus
Sent from my SPH-D710 using XDA App

ISIS vs Google Wallet

For the last 2 days I've been stumbling across this "ISIS Mobile payment" platform. It looks to be getting a lot of attention and is supported by AT&T, T Mobile, and Verizon. According to a few sources it will be available for a few devices (including ours) next month.
http://www.engadget.com/2012/08/28/isis-mobile-payment-system-primed-for-september-launch-supporte/
http://androidspin.com/2012/08/28/list-of-approved-isis-devices-by-carrier-do-you-have-one/
http://www.bloomberg.com/news/2012-...ystem-to-debut-in-september-after-delays.html
http://androidcommunity.com/isis-mobile-payments-coming-in-september-20120828/
So my question is, why is ISIS getting the attention and props from the carriers over Google Wallet? Is it more secure? Is it financially supported by the carriers?
I'm confused...
the carriers want the money that such a service brings and are trying to screw Google
Sent from my SGH-T999 using xda premium
ISIS is a way for operators to get money out of NFC, that's why the operators are blocking Google Wallet from working. This is the same as Tethering.
The only thing starting next month is a test trial in Salt Lake City and Austin. Which, I believe, has been delayed from a previously announced July launch. I'm guessing a wider rollout will be sometime next year.
a4ol said:
ISIS is a way for operators to get money out of NFC, that's why the operators are blocking Google Wallet from working. This is the same as Tethering.
Click to expand...
Click to collapse
Interesting... Makes perfect sense.
I've been reading and saw few YouTube clips... And Iris system looks 10 times more difficult to purchase. (compared to google) the security is ten times greater due to constant changing of the back of plastic 3 digit security code. (whew!)
Google wallet is obviously less with security.
Since Iris is backed by the 3 major 4G and lte service. Many vendors and merchants will adapt this feature very soon. This payment system was long existed in South Korea (visited galaxy s2 days) and citizens use it like it's their wallet.
Not sure Americans would be able to adapt and execute the isis business model and availability of credit cards.
Sent from my SGH-T999 using xda premium
woostar88 said:
Interesting... Makes perfect sense.
I've been reading and saw few YouTube clips... And Iris system looks 10 times more difficult to purchase. (compared to google) the security is ten times greater due to constant changing of the back of plastic 3 digit security code. (whew!)
Google wallet is obviously less with security.
Since Iris is backed by the 3 major 4G and lte service. Many vendors and merchants will adapt this feature very soon. This payment system was long existed in South Korea (visited galaxy s2 days) and citizens use it like it's their wallet.
Not sure Americans would be able to adapt and execute the isis business model and availability of credit cards.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Bull**** NFC chip than. Just let us use google wallet... Perfect option why wait for something else that does the exact same ****ing thing.. Why let us use all these other Google apps but not Wallet? The limitations on our device (and all other devices) are ridiculous especially if you paid a lot of money for it (which we already do)...
SebasC said:
Bull**** NFC chip than. Just let us use google wallet... Perfect option why wait for something else that does the exact same ****ing thing.. Why let us use all these other Google apps but not Wallet? The limitations on our device (and all other devices) are ridiculous especially if you paid a lot of money for it (which we already do)...
Click to expand...
Click to collapse
+1
Just after I left Verizon, they were fined by the FCC for blocking tethering apps. It was part of their agreement when acquiring LTE spectrum that the customer would be free to use whatever software they wanted on their devices. I wonder if they are also blocking Google Wallet since this would also be in breach of their agreement.
As for ATT and T-Mobile, it would be nice to have support without resorting to workarounds.
Infamous_Cheez said:
Just after I left Verizon, they were fined by the FCC for blocking tethering apps. It was part of their agreement when acquiring LTE spectrum that the customer would be free to use whatever software they wanted on their devices. I wonder if they are also blocking Google Wallet since this would also be in breach of their agreement.
As for ATT and T-Mobile, it would be nice to have support without resorting to workarounds.
Click to expand...
Click to collapse
I have to think there's an Anti-Trust class action coming if they dont change their ways pretty quickly here.
woostar88 said:
Interesting... Makes perfect sense.
I've been reading and saw few YouTube clips... And Iris system looks 10 times more difficult to purchase. (compared to google) the security is ten times greater due to constant changing of the back of plastic 3 digit security code. (whew!)
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Yeah, I tried using the Iris system and now I wear an eye patch.
woostar88 said:
Since Iris is backed by the 3 major 4G and lte service. Many vendors and merchants will adapt this feature very soon. This payment system was long existed in South Korea (visited galaxy s2 days) and citizens use it like it's their wallet.
Not sure Americans would be able to adapt and execute the isis business model and availability of credit cards.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I guess this ISIS release is a positive in this regard as it will give us more places to use Google Wallet. Right now I don't go to a single place regularly that allows me to use Google wallet.
The best part is fine print
www paywithisis com/terms-of-service.xhtml#four
Do you guys think Sprint have something do with Google Wallet not to be released on others carriers. And in the other hand some says that phones from other carriers not sprint doesnt have the corrected codes for wallet. That google would have to update them
gypsy214 said:
Do you guys think Sprint have something do with Google Wallet not to be released on others carriers. And in the other hand some says that phones from other carriers not sprint doesnt have the corrected codes for wallet. That google would have to update them
Click to expand...
Click to collapse
Plenty of people have Google Wallet up and running on other carriers besides Sprint. Obviously it is a work around, but anyone that truly wants to use Google Wallet doesn't have to look very far or put much effort in getting it to work for their device regardless of carrier.
ingenious247 said:
Yeah, I tried using the Iris system and now I wear an eye patch.
Click to expand...
Click to collapse
I don't think any one (other than me) got that. But very funny
sent from my t-mobile Galaxy S III
Eye saw what he did there.
No ISIS for you! (said in soup nazi voice)
I live in Salt Lake, one of the test cities. I got the isis sim card from tmobile but isis wouldn't install on my s3. I retored my stock rom and it installed just fine. Then I installed my stock rom after rooting and got the following (see image below) when i installed and tried to run isis.
Bottom line, u root, no isis.
So far the only isis specific terminal I've seen here in salt lake is the light rail system. I tried google wallet on it and it said I paid but the transaction never went through. I'm hoping the pay termials will take either. I applaud that isis may make nfc more visible and acceptable to the general public but restrictions make it doa.
All that said, im back to liquid smooth....
f*** Isis, Google FTW
btw how do the carriers make money off nfc with Isis?
AttachedSilver said:
f*** Isis, Google FTW
btw how do the carriers make money off nfc with Isis?
Click to expand...
Click to collapse
Seriously? They get a cut of each transaction. How do you think atm's make money?
Here's your sign.
tony yayo said:
Seriously? They get a cut of each transaction. How do you think atm's make money?
Here's your sign.
Click to expand...
Click to collapse
So Google doesn't make money for the carriers & that's why they block it?

Verizon Galaxy Nexus Update Response

After an e-mail to Verizon to complain about the treatment of the Galaxy Nexus, I actually received a response, so I thought I would share it here. The takeaway is that Verizon lists their policy for updates, blames Samsung and Google, and says there is no update in the works for the next month. Probably makes no difference, but couldn't hurt for everyone to also e-mail a complaint.
I am so sorry to read of your frustrations with Verizon and the lack of updates for the Galaxy Nexus. I definitely understand your annoyance with not getting the updates for it and no information available for the next update. I have a phone that feels like I waited forever to get it updated to Android 4.0 Ice Cream Sandwich, and it drove me mad that there was not information about when it would be released.
Not only as a company but also as your personal Verizon representative we want to provide you with any and all information. We realize that cell phones have become our lifeline to communication whether it’s through apps, calls, text, or email; and want to match sure that your device has all the software updates to work. I reviewed Verizon Wireless New Software Upgrades to be released this month and there is no indication that there will be an update for the Nexus.
The updates that Verizon provides are for the sole purpose of enhancing the way the phone works and communicates with Verizon towers and network. When a software update is sent out in relation to the operating system, which is done so by the Manufacturer. The plans and action to update the software are done with either Google (Android developer) or my Samsung (User Interface developer).
We absolutely want you to have the most up to date software for your phone and if there is anything we can do to get that to you, we definitely will. Something that you can try to see if there is an update hanging around is going to:
• Settings
• About Phone
• System Updates
We appreciate your loyalty with Verizon Wireless through all these years, and certainly don’t want to see you go. Thank you for giving me the opportunity to go over this information with you.
with the 'leaked' Verizon update from Google's servers, I'm not in that big of a hurry. IMM76K was pulled from Google's servers long before Verizon pushed it. They're obviously working on it since we have a Google url for the jb update and it was sent to a test phone.
They are dicks at Verizon. They don't update phones and a lot of their phones don't function as well as their GSM counterparts. If you want to stay on their network you are going to have to deal with their garbage. You will never have a full Android experience on Verizon.
Going GSM unlocked was the best mobile decision I ever made. I am saving about $400 per year, I get updates and I am not locked to a carrier or its BS.
Straight Talk Sim Att may not have as good a network as Verizon, but its pretty darn close. Way worth it for me.
Sent from my Galaxy Nexus
All I have to say is LOL!!!! Glad I did the 4.1.1 leak when it came out. I am starting to have flashbacks to my days with the Droid X. Luckily this is a Nexus and I have more control of my phone.
Having worked as a customer service rep for a tech company, this letter is what they trained us to do.
Step 1 - show you understand the customers complaint by repeating it back to them.
Step 2 - show the customer empathy by telling them you've faced a similar issue and can understand their frustration.
Step 3 - politely let the customer know we as a company care about them and want to resolve their issue. If the issue can be resolved, resolve it. If it can not be resolved explain to them we are working on said issue and it is not the fault of the company but some other company/factor.
Step 4 - thank the customer for their feedback. Let them know they've been heard and are a valued customer.
Step 5 - ask if there is anything else you can do for them. And wish them a nice day.
You can now all work in customer service.
Sent from my Galaxy Nexus using xda app-developers app
Its funny cause Verizon doesn't update this phone. Stop blaming them.
Sent from my Galaxy Nexus using xda app-developers app
Smokeey said:
Its funny cause Verizon doesn't update this phone. Stop blaming them.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Curious where you get that as an absolute...
Google says Verizon does control when it pushes
Verizon says Google has absolute control of it
Seems someone is fibbing, and Verizon has a worse track record...
I'm sorry but just root your phone.
Sent from my Galaxy Nexus using xda app-developers app
DSinfinite said:
I'm sorry but just root your phone.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
There are reasons that some of us can't root our phones and still use them with corporate networks.
amaddux said:
There are reasons that some of us can't root our phones and still use them with corporate networks.
Click to expand...
Click to collapse
That's one reason.
Sent from my Galaxy Nexus using Tapatalk 2
Hate to break it to you guys, but Verizon will never be able to (or try to) update its phones as quickly as the update that comes directly from google to the GSM models. Sorry, but that's just how it's going to be. This isn't some big revelation. If you buy any Verizon device expecting hasty updates, you're sadly going to be disappointed. I'm really tired of people complaining about this at this point.
Also, do you really expect some random CS rep at Verizon to give you a different response than the standard corporate line that you've been fed over and over again? I mean really, cmon guys. You're just grasping at nothing at this point.
Root your phone. Install jellybean. Good to go. If you want something go get it and do it yourself. Also new radios are out.
Sent from my Galaxy Nexus using xda app-developers app
martonikaj said:
Hate to break it to you guys, but Verizon will never be able to (or try to) update its phones as quickly as the update that comes directly from google to the GSM models. Sorry, but that's just how it's going to be. This isn't some big revelation. If you buy any Verizon device expecting hasty updates, you're sadly going to be disappointed. I'm really tired of people complaining about this at this point.
Also, do you really expect some random CS rep at Verizon to give you a different response than the standard corporate line that you've been fed over and over again? I mean really, cmon guys. You're just grasping at nothing at this point.
Click to expand...
Click to collapse
Turns the iPhone is updated on Verizon with the rest of the iPhones. Even the LTE iPad is updated with the rest of the Apple products. So, possible yes, likely for anything else, probably not.
Nope, I got most of the result I expected from the Verizon rep and was just surprised at his exact words. I also thought it would be useful to share with other Verizon users that it doesn't appear to be coming in the next month either. I am actually sorry for positing it though. I thought I was sharing something useful. Clearly, I'm the only one that thought it was useful.
Again, rooting my phone does not work for me. I use two apps that check for root and do not work if rooted. One for work (no you can't use an app that hides root from it, that does not work) and one from my cable company. I have rooted an android phone in the past, and I know how to flash a phone. I know its asking a lot, but please do not post rooting as the answer again in this thread.
You just gotta drop Verizon. They are a joke. There phones are damaged and outdated before they even come out.
Sent from my Galaxy Nexus
The Verizon Nexus will get every update that the GSM model has coming to it (as long as Google doesn't push an update that is solely meant for the GSM model)
You just have to wait a little longer.
That's the way it works. And in my opinion, it's a decent compromise to make vs the GSM model. With the LTE Nexus, you get the extra 16GB of internal storage, LTE data speeds, and the fact that you're on probably the best network in terms of voice coverage.
And being a Google supported and updated Nexus device, you will get all the updates you have coming to you (until Google decides to stop pushing them, ala the Nexus One).
It might take 3 weeks. It might take 3 months. But you'll get them. The traditional method of device updates, where the carrier requests an update from the OEM, the OEM builds a new version of Android for the device, customizes it with their own UI, adds their apps, tests it, sends it to the carrier where they add their own network and bloatware apps, tests it, sends it back to the OEM for additional testing...doesn't apply.
Keep in mind that updates for other devices are also only updated if the carrier feels it's worth the time and money, as usually they have to pay the OEM for the update. If a device sells poorly, or if the carrier just has a policy where they won't request major updates after a set period of time regardless if the international versions of the device are well updated....you won't be getting an update. This is one of T-Mobile's business practices and why I left them after being a customer since their very beginning. The Samsung Vibrant I had was the only Galaxy S device in the world to never be updated to Gingerbread, and that's because only 5 months after the phone came out, they re-released it with a front facing camera and support for their 42Mbps network. Those were the only two changes as it was the same exact phone otherwise. After 8 months of the Vibrant's release, it was EOLed and never went past Froyo.
Look, Verizon so far as had two devices that Google is in charge of updating direct from AOSP...the Xoom and the Galaxy Nexus. The Xoom had gotten every single incremental Honeycomb update that the WiFi model received. It got ICS, albeit after a bit of a delay. The LTE Nexus, mind you, was the first to get 4.0.2 right out of the gate, and it also received 4.0.4, after a bit of a delay as well. Looking at it another way, both the LTE Xoom (which didn't sell very well) and the GNex have already gotten more updates than most devices do in their typical 2-year lifespan.
Looking at it objectively, all things considering, it's really not as bad as people are making it out to be. It's not like the carrier is refusing to keep the device updated. It's not like the OEM has to go through hoops to keep the device updated. Both devices are and will continue to be extremely well-supported by Google. You just have to wait a little longer than their GSM counterparts. And also keep in mind, official Google builds of both devices get leaked early all of the time. So, there's that.
Not to be a Negative Nancy, but LTE cuts your battery life in half, makes the phone thicker, and so far the LTE Nexus is 2 months behind the actual "Nexus". I wouldn't count on an update being in Verizons immediate plans. They could care less. And how many LTE Nexi have been sent back because of broken parts compared to the Google Play one. I learned to love Android again after I left Verizon, because they were ruining the entire experience for me.
Verizon does have its merits, but they are not worth all crap you have to go through with them. Verizon has the best coverage no doubt about it, but ST-Att coverage is still pretty good, just a little slower. I have had 1 dropped call and 1 data drop out in farm country in past 4 months. There is absolutely no reason to choose Verizon unless it is the absolute last and only choice one has for a mobile provider, which is probably only about 5% of the people in the country.
amaddux said:
Curious where you get that as an absolute...
Google says Verizon does control when it pushes
Verizon says Google has absolute control of it
Seems someone is fibbing, and Verizon has a worse track record...
Click to expand...
Click to collapse
Absolute? You obviously haven't seen the OTA links then. You must be new.
Sent from my Galaxy Nexus using xda app-developers app
stelv said:
Not to be a Negative Nancy, but LTE cuts your battery life in half, makes the phone thicker, and so far the LTE Nexus is 2 months behind the actual "Nexus". I wouldn't count on an update being in Verizons immediate plans. They could care less. And how many LTE Nexi have been sent back because of broken parts compared to the Google Play one. I learned to love Android again after I left Verizon, because they were ruining the entire experience for me.
Verizon does have its merits, but they are not worth all crap you have to go through with them. Verizon has the best coverage no doubt about it, but ST-Att coverage is still pretty good, just a little slower. I have had 1 dropped call and 1 data drop out in farm country in past 4 months. There is absolutely no reason to choose Verizon unless it is the absolute last and only choice one has for a mobile provider, which is probably only about 5% of the people in the country.
Click to expand...
Click to collapse
LTE does not cut your battery life "In half". That's a lie, or an opinion, either way it's wrong. On average (From what I have read) GSM GNexus users get around 3 1/2 hours of screen on usage, while I get about 3 with my LTE GNexus on Verizon. We could do more tests, but I bet you would rather just bash it some more.
I believe both GSM and LTE Nexus have both had a plethora of issues, to point out one but not the other is silly.
Android is the same on either phone, stock Android. It didn't change when you switched over.
I have never had a dropped call on my Gnexus (Had it since December), and only 1 or 2 data drops.
Verizon offers me unlimited data, at 20mb down, and 10mb up for $45. They have coverage damn near everywhere I go, and have always given me great customer service. Of all the bad things I have heard about the other three, I am glad to be on Verizon and have the chance to own a Nexus device through them, and I hope they offer another as I will be more than happy to buy that one too.
Sorry to hijack a bit OP but got tired of the baseless bashing.
miketoasty said:
LTE does not cut your battery life "In half". That's a lie, or an opinion, either way it's wrong. On average (From what I have read) GSM GNexus users get around 3 1/2 hours of screen on usage, while I get about 3 with my LTE GNexus on Verizon. We could do more tests, but I bet you would rather just bash it some more.
I believe both GSM and LTE Nexus have both had a plethora of issues, to point out one but not the other is silly.
Android is the same on either phone, stock Android. It didn't change when you switched over.
I have never had a dropped call on my Gnexus (Had it since December), and only 1 or 2 data drops.
Verizon offers me unlimited data, at 20mb down, and 10mb up for $45. They have coverage damn near everywhere I go, and have always given me great customer service. Of all the bad things I have heard about the other three, I am glad to be on Verizon and have the chance to own a Nexus device through them, and I hope they offer another as I will be more than happy to buy that one too.
Sorry to hijack a bit OP but got tired of the baseless bashing.
Click to expand...
Click to collapse
Ok I guess I was misinformed about the battery. Didn't know you could get 3 hrs screen on time. We can get more like 4 on GSM. The GSM Nexus doesn't have a plethora of issues, just yellow screen and horrible camera that all Nexi have. Android is not the same on the VZW one because the GSM one is on a newer version and is updated. Granted, wonderful things can be done with root. One selling point of a Nexus is speedy updates, and the VZW doesn't get them.
20mb down is great but most people have to use tiered data on Verizon's now, so that means nothing. And I pay $45 total for unlimited everything (2-3gbs data) on Atts network with Straight Talk, Not $90-$100 for cell service bound to a 2 year contract.
I am not trying to start an argument. I am just trying to let people know that there are much much better options out there than contracts and Verizon, even if Verizon tries to trick you into believing that they are the only "reliable" network or option.
Verizon also has had huge problems with the newer batch of nexus phones they put out. We get tons at work with signal cutting out on them. Verizon probably is trying to fix that before an update or then people will be really mad if it doesn't fix the signal issue.
All in all its Verizon trying to cover themselves as long as they possibly can.
Sent from my ADR6425LVW using xda app-developers app

I think Google's Oct 29th event tagline "the playground is open" secretly means...

I think Google's Oct 29th event tagline "the playground is open" secretly means...
That we are going to see several Nexus devices on October 29th.
Think about it. There used to be only one big kid on the block, aka the Galaxy Nexus, but now, every manufacturer can come and play.
I think we will see at least 4 different devices that day from Sony, Samsung, LG, and maybe one or two more.
I hope its not just LG. I don't think I'd buy an LG handset. Even Samsung are not known for their quality control, but LG are even worse.
Personally, I'd hope for a Sony and HTC Nexus. A Sony Nexus with the looks of the current Xperia range, or HTCs with the looks of the One X would be great
tameracingdriver said:
I hope its not just LG. I don't think I'd buy an LG handset. Even Samsung are not known for their quality control, but LG are even worse.
Personally, I'd hope for a Sony and HTC Nexus. A Sony Nexus with the looks of the current Xperia range, or HTCs with the looks of the One X would be great
Click to expand...
Click to collapse
This...
Especially the One X look without capacitive buttons. Oh god
They've been using that tagline for quite a while now. It refers to the Nexus platform being OPEN. Not multiple Nexus devices.
Sent from my Galaxy Nexus using xda app-developers app
If there are multiple devices I want one with cdma and lte to work on Verizon, wold threw the play store. Ahh I love dreaming
Sent from my Galaxy Nexus using xda premium
Smokeey said:
They've been using that tagline for quite a while now. It refers to the Nexus platform being OPEN. Not multiple Nexus devices.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Exactly..
This announcement doesn't mean much to me, I'm leaving Verzion in a year and a half when my contract goes, no upgrade prices for me, not paying an ETF, so I'm just watching by.
CGfreak102 said:
If there are multiple devices I want one with cdma and lte to work on Verizon, wold threw the play store. Ahh I love dreaming
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
CDMA - nasty. Kill that technology with fire and kill it fast.
All future Nexus phones should be strictly GSM (LTE is part of this family, so that's fine) but CDMA is terrible. VZW and Sprint gumming up the release of 4.1 is in stark contrast to the whole point of the Nexus line. Google has clearly been in bed with VZW a while now and owning Motorola has furthered that.
Google should focus on Tmobile and such, especially given they launched Android here in the USA. I really really wish they would advertise the Nexus devices more. I get it's a developer phone and to showcase their latest and greatest software, but Google's an advertising company! Spend some cash, sell unlocked phones, push the idea of prepaid being exactly the same as postpaid in almost all respects and get rid of this carrier 2 year contract crap. I know they thought the Nexus One would do this, but the lack of customer support and advertising made sure that wouldn't happen.
I think this would tie in very nicely with opening the playground to multiple phone makers. Shows the advantages of choice, shows unlocked is how it should be, shows you picking a plan seperate from the phone is how it should be, etc.
I Am Marino said:
This announcement doesn't mean much to me, I'm leaving Verzion in a year and a half when my contract goes, no upgrade prices for me, not paying an ETF, so I'm just watching by.
Click to expand...
Click to collapse
You and me both.
Morphling27 said:
CDMA - nasty. Kill that technology with fire and kill it fast.
All future Nexus phones should be strictly GSM (LTE is part of this family, so that's fine) but CDMA is terrible. VZW and Sprint gumming up the release of 4.1 is in stark contrast to the whole point of the Nexus line. Google has clearly been in bed with VZW a while now and owning Motorola has furthered that.
Google should focus on Tmobile and such, especially given they launched Android here in the USA. I really really wish they would advertise the Nexus devices more. I get it's a developer phone and to showcase their latest and greatest software, but Google's an advertising company! Spend some cash, sell unlocked phones, push the idea of prepaid being exactly the same as postpaid in almost all respects and get rid of this carrier 2 year contract crap. I know they thought the Nexus One would do this, but the lack of customer support and advertising made sure that wouldn't happen.
I think this would tie in very nicely with opening the playground to multiple phone makers. Shows the advantages of choice, shows unlocked is how it should be, shows you picking a plan seperate from the phone is how it should be, etc.
Click to expand...
Click to collapse
CDMA is not a bad technology, read up on it sometime. That said, it was the carriers that screwed things up, not CDMA itself.
I think carrier loyalty is utterly retarded.
Tmo launched Android, who cares? Should other carrier customers suffer because of a device being Tmo specific? Tmo BARELY works out here once you hit the outskirts of town. That isn't the customer's fault. Therefore, other carriers are preferable.
What needs to happen is that the phones get sold unsubsidized (and without the BS markup) for all carriers, not just some.
Smokeey said:
They've been using that tagline for quite a while now. It refers to the Nexus platform being OPEN. Not multiple Nexus devices.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
This, if I remember correctly they started using this when the new "Play Store" came out.
Kyocera or GTFO.
CMNein said:
Kyocera or GTFO.
Click to expand...
Click to collapse
This.

			
				
I disagree with the nexus phones should subsidized by all carriers.
They should be sold completely unlocked and full price from Google directly. Screw the carriers. Avoid their 2 year contracts like the plague. Carriers should have nothing to do with these phones at all as far as I am concerned.
albundy2010 said:
I disagree with the nexus phones should subsidized by all carriers.
They should be sold completely unlocked and full price from Google directly. Screw the carriers. Avoid their 2 year contracts like the plague. Carriers should have nothing to do with these phones at all as far as I am concerned.
Click to expand...
Click to collapse
Thats not what I said.
adrynalyne said:
CDMA is not a bad technology, read up on it sometime. That said, it was the carriers that screwed things up, not CDMA itself.
I think carrier loyalty is utterly retarded.
Tmo launched Android, who cares? Should other carrier customers suffer because of a device being Tmo specific? Tmo BARELY works out here once you hit the outskirts of town. That isn't the customer's fault. Therefore, other carriers are preferable.
What needs to happen is that the phones get sold unsubsidized (and without the BS markup) for all carriers, not just some.
Click to expand...
Click to collapse
tameracingdriver said:
I hope its not just LG. I don't think I'd buy an LG handset. Even Samsung are not known for their quality control, but LG are even worse.
Personally, I'd hope for a Sony and HTC Nexus. A Sony Nexus with the looks of the current Xperia range, or HTCs with the looks of the One X would be great
Click to expand...
Click to collapse
I've never had an LG smartphone, but from what i've heard, the build quality is usually excellent. The software is LG's big problem, but as a Nexus, that problem doesn't exist.
Just because Apple puts clever messages in their invitations doesn't mean Google does too.
Sent from my Galaxy Nexus
Yeah my bad. It was approaching my nap time and I misread that obviously.
albundy2010 said:
Yeah my bad. It was approaching my nap time and I misread that obviously.
Click to expand...
Click to collapse
All good

My FCC Letter RE Google wallet

I am rooted and run Muzzy's awesome ROM. That doesn't stop me from being pissed about Verizon acting like pricks. I filed a complaint to the FCC regarding the matter. This is the letter that Verizon sent back. It screams of horse****. I also sent a response to their complaint directly to the FCC. See that below as well. I haven't heard back from them on this. Everyone file a complaint. EFF Verizon.
Greg Tolan said:
I am rooted and run Muzzy's awesome ROM. That doesn't stop me from being pissed about Verizon acting like pricks. I filed a complaint to the FCC regarding the matter. This is the letter that Verizon sent back. It screams of horse****. I also sent a response to their complaint directly to the FCC. See that below as well. I haven't heard back from them on this. Everyone file a complaint. EFF Verizon.
Click to expand...
Click to collapse
a little more color... This guy called me before sending the response in a letter. When pressed on the technical issues, he couldn't offer any answers. I pushed him on a number of these fronts and all he could say was that he isn't a technical expert and couldn't comment on the specifics...even after I told him the specifics.
Greg Tolan said:
... all he could say was that he isn't a technical expert and couldn't comment on the specifics...even after I told him the specifics.
Click to expand...
Click to collapse
Did you ask him why he's wasting your time if he's not a technical expert and tell him to put someone who knows what he/she is talking about on the phone?
Bhaha he's trying to pass that Google is blocking Wallet? Semantics, I mean Google is blocking Wallet, but only because Verizon is ordering it. These execs play with semantics, be careful how you word things...
In the meantime we'll root and unlock our phones and use Wallet anyway. I just don't understand why Verizon blocks stuff, from Motorola's My Moto (is that what it was called?) to HTC's Hub and MyHTCSense.com, to tethering natively, to this Wallet thing. Not to mention they have to rape each update so we're reminded who owns us (okay an exaggeration). Unlimited LTE data, that's the only think keeping a lot of us on board.
Here's to OP for being proactive, did any of you complain to the FCC? Neither did I. lol
Sent from my Galaxy Nexus using xda app-developers app
Add to this is the fact that Verizon is not blocking the ISIS app (which Verizon is invested in), which uses both the NFC and the secure element. Previous Verizon excuses is that they don't allow Google Wallet because it uses the secure element.
harveydent said:
Add to this is the fact that Verizon is not blocking the ISIS app (which Verizon is invested in), which uses both the NFC and the secure element. Previous Verizon excuses is that they don't allow Google Wallet because it uses the secure element.
Click to expand...
Click to collapse
Their beef with it still pertains to the SE, but has more to to with the TSM for it than anything if one reads between the lines.
The intriguing thing about Wallet is that, in and of itself, it is a money-losing endeavour for them. Then again, Google's currency is data, and we've been profitable to them in that regard.
Sent from my Nexus 7 using Tapatalk 2
harveydent said:
Add to this is the fact that Verizon is not blocking the ISIS app (which Verizon is invested in), which uses both the NFC and the secure element. Previous Verizon excuses is that they don't allow Google Wallet because it uses the secure element.
Click to expand...
Click to collapse
It actually does not seem like ISIS uses the secure element build into the phone. Instead it uses a similar secure element build into their sim-cards. But yes I agree that it does seem like a strategical anti competitive decision by Verizon.
Well written letter. Thanks for taking a stand against this crap. If more people would do something rather then sit around complaining (in all aspects of life), the world would be a better place. I've never had Verizon and the more I hear, I am glad about that. I protest with my wallet. It is the reason I'll never own an Apple product.
harveydent said:
Add to this is the fact that Verizon is not blocking the ISIS app (which Verizon is invested in), which uses both the NFC and the secure element. Previous Verizon excuses is that they don't allow Google Wallet because it uses the secure element.
Click to expand...
Click to collapse
I actually filed another complaint with the FCC yesterday citing this very fact and uploading both of those letters and asking for an immediate response.
jimmyco2008 said:
Bhaha he's trying to pass that Google is blocking Wallet? Semantics, I mean Google is blocking Wallet, but only because Verizon is ordering it. These execs play with semantics, be careful how you word things...
In the meantime we'll root and unlock our phones and use Wallet anyway. I just don't understand why Verizon blocks stuff, from Motorola's My Moto (is that what it was called?) to HTC's Hub and MyHTCSense.com, to tethering natively, to this Wallet thing. Not to mention they have to rape each update so we're reminded who owns us (okay an exaggeration). Unlimited LTE data, that's the only think keeping a lot of us on board.
Here's to OP for being proactive, did any of you complain to the FCC? Neither did I. lol
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
you should. it literally takes 5 minutes to file a complaint on their website.
secretasianman said:
Did you ask him why he's wasting your time if he's not a technical expert and tell him to put someone who knows what he/she is talking about on the phone?
Click to expand...
Click to collapse
HA! I brow beat him a little bit. But ultimately I am just a name that came across his desk. I try not to kill the middle man. I doubt he has any say in what we can do. I would guess the call is merely used to placate the FCC.
Your points are valid but as someone else pointed out, the Verizon guy is technically correct, the best kind of correct!
Google Wallet is made and distributed by Google. It's their IP. They distribute it through the Play Store, which is also theirs to administer. Verizon has no control over anything in the Play Store that they didn't publish, and they didn't publish Google Wallet.
Verizon also does nothing to block transmission of data pertaining to Google Wallet on their network. Nor do they modify the version of android that they distribute to block Google Wallet from functioning. As far as Verizon's interaction with customers is concerned, their hands are clean.
What Google is doing, is listing the Google Wallet on the Play Store such that it is incompatible with "toro" devices. There are legitimate reasons to exclude a device from finding and installing an app on the play store, such as lacking hardware that the app requires.
However, as everyone who has sideloaded the Google Wallet apk and used the app has demonstrated, there are no technical barriers to Google Wallet working on the Verizon Galaxy Nexus. So the question becomes, why is Google acting against their own interest and not distributing their app to Verizon phones?
Anyone can play detective and determine that it's highly suspicious that Google is not building a userbase with Verizon customers while Verizon works on their competing ISIS technology. But the questions to put to a regulatory body should be if Google can justify not distributing this program to toro devices (or whatever other devices might be similarly blocked on the play store) in any way other than an anti-competitive agreement with Verizon.

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