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Hi just got my Desire, been a devoted WM user and all android is a bit strange to me. I have a Nexus 1 and love it but i thought i would try the Desire as my friend bought one and was able to use it to sync with our MS exchange server which i was never able to do with the Nexus 1. I was very impressed when i bought the phone that connecting to our VPN and syncing with exchange seemed to work well. I purchased the phone while on a convention trip to prague, as i was needing to connect to our exchange mail. After a few days with the phone It began rebooting on data connections without any notice and would often not reboot some times just flashing the white HTC screen and continually rebooting itself. I decided to try and root the phone to possibley stop this from happening using the excellent instructions from benko286 http://forum.xda-developers.com/showthread.php?t=696189 .
i'm attempting this on a Windows 32 machine so im using the "Guide to root using Windows" after step 5 and running "step1-windows.bat" my Desire screen appears with HTC in the middle and each of the four corners of the screen has a triangel caution symbol. at the end of running the bat file in the command window just before rebooting to boot loader the last line said "FAILED (remote: 51 partition update fail)
and my Desire went into the aboved mentioned screen. I am able from the command prompt to re-run the step1-windows.bat file so I still have usb connection obviously but the same issue continues. I am not sure where to go from here.
My machine if restarted turned off (remove battery) continually comes up with this above mentioned screen, I am hoping that this is not an idicaction of a bricked device. I have tryed my best to go through the vast amounts of great information on XDA- developers, but can't find any pertaining to my situation. Is there anyone out there that can give me a point int he right direction?
Much appreciated.
Blaiz
I can't really help you with this, but am just posting to give this thread a little bump and keep it on the top of the list.
Hopefully someone here might be able to help you out. Good luck,
What is going on? This is the second time i've heard of this thing with the HTC logo in the centre with four triangles in each corner. No one seems to have any idea what this is and i've personally never heard of it throughout the last few months of owning a Desire.
hi thanks so much for the support, I guess lokoing back i should have put this in the tutorial thread. im not sure where i can go from here other than only using the Nexus lol.
this is what it finished with at the command prompt
-----------------------------------------------
INFO[RUU]WP,system,99
INFO[RUU]WP,system,100
INFOstart image[userdata] unzipping & flushing...
INFO[RUU]UZ,userdata,0
INFO[RUU]UZ,userdata,100
INFO[RUU]WP,userdata,0
INFO[RUU]WP,userdata,100
INFOstart image[sp1] unzipping & flushing...
INFO[RUU]UZ,sp1,0
INFO[RUU]UZ,sp1,100
INFO[RUU]WP,sp1,0
INFO[RUU]WP,sp1,100
FAILED (remote: 51 partition update fail)
Rebooting to bootloader...
rebooting into bootloader... OKAY
Step 1 complete - now use the bootloader menu to enter recovery mode.
To do this, press the power button, wait a few seconds, then use the volume keys
and power button to select the RECOVERY option.
C:\TEMP\r5-desire-root-alt\r5-desire-root-alt>
------------------------------------------------------
the step1-windows.bat file seems to run in succession 2 times the first time looks fine then it begins once again to start the flash. at the end of the second run is what i have copied and pasted above. I'm really to much of a newbee to understand what the error is "FAILED (remote: 51 partition update fail)"
as i unplug the usb cable the screen now goes white with
------------------------------------------
BRAVO PVT1 SHIP S-ON
HBOOT-0.80.000
MI CROP-031D
TOUCH PANEL-SYNT0101
RADIO-4.06.00.02-2
Mar 29 2010, 21:34:33
RUU
-------------------------------------
with 2 caution icons in both bottom corners, when i pull out the battery and restart the machine it goes back to the original black screen with HTC and the four caution icons in the corners.
Thanks for any suggestions or information from any sources with similar issues.
All the best,
Blaiz
is there a microsd card in the unit when you try this? Is your phone unbranded? Have you created a gold card?
I have tryed with the original SD card inserted and i have tryed with it removed i have also reformatted the SD card and inserted it then removed it again. The phone i bought is from The Czech Republic, Prague, it was bought unlocked and unbranded i believe from an O2 phone shop in Prague 10 days ago.
I will try the gold card method next but im not sure how to go about this state.
as i am unable to boot the device I can't seem to get adb shell to find the device.
Blaiz said:
as i am unable to boot the device I can't seem to get adb shell to find the device.
Click to expand...
Click to collapse
Open up the phone in RUU mode and plug in your phone.
Download this and execute it
http://shipped-roms.com/shipped/Bra...io_32.30.00.28U_4.05.00.11_release_122704.exe
thanks abc27 downloading now
only question i have is should i not stay with the a similar rom and use a current stock ROM of 1.21.* instead of the 15 or will it matter to get me out of this situation?
Blaiz
such as the
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4. 06.00.02_2_release_126984_signed.exe
instead as my original bootloader was 0.80.*
Blaiz said:
such as the
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4. 06.00.02_2_release_126984_signed.exe
instead as my original bootloader was 0.80.*
Click to expand...
Click to collapse
Then you should use that release instead.
I thought you were hboot 0.75 and I didn't want to upgrade your bootloader.
cheers thanks again abc27
is it fixed with it? ^^
i cant believe my luck or lack of it
downloaded the
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4. 06.00.02_2_release_126984_signed.exe
and i get to about 85% of the Rom image update and it gives me an error!
------------------------------------
ERROR[110]: FILE OPEN ERROR
The ROM Update Utility cannot open the requested files or the files are damaged. The RUU cannot continue with the update.
Please get a complete RUU package and try again.
---------------------------------------
I have tryed 5 times to flash and no luck maybe i should try another ROM file but which one?
Hmm that sounds quite odd.
Try redownloading ROM.
try this one http://www.wuala.com/HTC_Desire/RUU...00.28U_4.06.00.02_2_release_126984_signed.zip
seems the file u downloaded is corrupted
tryed redownloading still exact same issue with
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4. 06.00.02_2_release_126984_signed.exe
from
http://shipped-roms.com/shipped/Bra...00.28U_4.06.00.02_2_release_126984_signed.exe
Alkymia the file you are directing me to is a zip file no? it doesnt seem to contain the RUU file.
it is a zip to flash it on ur bootloader, u must put the zip onto ur SD card and then try to flash it as u flashed the rom to root it, r u able to enter into bootloader?
I flashed the Cyanogen Mod 7 onto the phone about 3 months ago, and today tried a different ROM as my girlfriend's O2 card (It's a UK Orange phone) wouldn't work in it, and the SIM unlock code which I paid for wasn't working - the guy I bought the code from said it's probably ROM-related.
I've tried flashing a LeeDroid ROM, and an INSERTCOIN ROM but neither work. With Leedroid I get bootloops, and with the other it gets to a colourful background but nothing else on screen and no other buttons do anything.
I've gone into bootloader mode and tried just running an exe file (for example an HTC_WWE_BRAVO_date_version number_etc from the laptop with the phone connected via USB, but this doesn't work either.
At my wit's end now as I think I've bricked the phone...
Can anyone help at all?
Why does flashing ruu not work?
ur supposed to be in fastboot. not hboot when trying to restore using ruu
Thanks for the tip -
I get as far as an updating signature message for about 10 seconds, then it crashes out with:
ERROR [131]: CUSTOMER ID ERROR
The ROM Update Utility cannot update your Android phone.
Please get the correct ROM Update Utility and try again.
This problem is easy to fix. Create goldcard with linux, put this in your desire and then flash ruu again:
http://www.nazriawang.com/2010/04/how-to-create-goldcard-with-ubuntu.html
I managed to successfully create a goldcard, but upon flashing the RUU .exe file, it gets to the 'updating signature' part (before the percentage completion bar has even started) and then crashes out with the following message:
Error [132] SIGNARURE (sic) ERROR
Please try to flash again with a different ROM update utility (or words to that effect).
EDIT: Now working. Thanks MatDroid!!
Hopefully I'm just being blind here -- and I have tried a number of guides to fix this -- but I'm pretty stuck.
Couple of days ago the volume down button started playing up, then the menu and search keys stopped working. At the time I had rooted the phone with unrevoked and installed CM7.3 (iirc), and taken the S-OFF with Alpharev 1.8. I figured it was probably a software issue and for some reason decided to go back to run an RUU (rather than just running a different ROM, don't really know why on earth I did that). Kind of having a feeling that I was very dense and ran the wrong RUU, as now the phone is simply stuck at HBOOT.
When I say stuck, I mean as soon as I turn on the phone it goes directly into the stock HBOOT (FASTBOOT -- RECOVERY -- CLEAR STORAGE -- SIMLOCK) yet NONE of the buttons work (so I cannot navigate it at all). Perhaps it is actually a hardware issue, which would make sense as it boots straight into HBOOT, no HTC screen or anything. When it runs the SD check it comes back with wrong / image missing in all the checks.
Tried running ADB, couldn't find the phone. Other RUU's return error 170 as though they can't find the phone. Phone does register "HBOOT USB PLUG" when plugged in though, and my Windows 7 machine does recognise it, but as there's a new RUU on there USB debugging is not enabled and I cannot access the SD card through the phone.
The full info on the HBOOT screen is --
BRAVO PVT4 SHIP S-ON
HBOOT-0.93.0001
MICROP-051d
TOUCH PANEL-SYNT0101
RADIO-5.11.05.27
Aug 10 2010, 17:52:18
Any help would be much appreciated... Later on today I'll pick up a card reader, figure my only option now is to try and get through to it that way?
Hmmmm!
I'm not sure but it actually could sound like a hardware issue. You have the STOCK HBOOT and then ran the RUU for the HTC Desire? If u did so I cant see it as a software brick. PM me if you need some more help. I had a Desire for some month ago that i bricked A LOT more than yours, and i got it fixed (by myself... took some nights thought :/
Yeah I thought that as well, but before I flashed the RUU, although the phone was powering directly into HBOOT, I could use the buttons to navigate the menu. Now, I simply can't.
I should maybe add that when it checks the SD it returns with wrong / missing image (can't remember the exact wording -- pops up then goes pretty quickly).
Also this afternoon I opened up the desire and checked and reseated the buttons, all seem to be working as normal. Seeing as it's stuck at HBOOT, I think I'll just need to buy a new SD card and put whatever the image it's looking for is on it?
Edit: I was thinking that reformatting the SD card (through a PC USB reader) as FAT32, then placing the PB99IMG.zip from the latest 2.3 HTC WWE RUU might work? I can't see any reason why not -- think the Desire is unbranded so no goldcard required.
Edit2: Still waiting on a new adapter, but was wondering why the RUU failed -- the file was RUU_Bravo_Froyo_Vodafone_UK_2.33.161.2_Radio_32.49.00.32U_5.11.05.27_release_157522_signed.exe from shipped-roms. Don't see any reason why flashing it would have ended up leaving me in this position -- even if it was a hardware issue underlying it.
Sorry to double post...
Tried putting the PB99img from the RUU (and tried the 2.3 update PB99img) to no avail on both the SD card that I'd been using recently and the one that had originally come with the phone -- no luck; once HBOOT detects the img and runs through it, it gets stuck at the "parsing... [1] [2] [3]" etc page.
Any help would be massively appreciated, would be appalled if I have managed to brick this in my enthusiasm for fixing a volume button problem -.-
Already checked bortak's troubleshooting guide?
Yep and anything else I could find really. Starting to think this little droid is doomed.
Hello XDA,
My first post and already a new thread so I'm a bit sweating after watching the 'noob video'. I've searched the forum and couldn't find anything similar to the problem I have though, so here it goes...
This morning I wanted to check my Facebook through the official FB app on my phone. The whole thing hung up - couldn't even turn the screen off with the lock button. I removed the battery, the phone began to restart, then it restarted the process, then again, and again...
I removed the battery, the SD card and the SIM card, no difference. I inserted both cards and since then the phone just goes to the white screen with the "HTC" logo (not the one with the 'quietly brilliant" - the one before that) and then nothing happens.
I googled here and there, eventually got to the recovery screen. After choosing the 'recovery' option the screen goes black, then a green icon appears, after that a red triangle with an exclamation mark appears and the whole process restarts. After about three-four restarts the phone goes to the white screen with the "HTC" logo mentioned above. If I press Vol-Up+Power when the red triangle appears I get these three lines:
Code:
E: can't open /cache/recovery/command
E: can't mount /data/data/recovery/log
E: can't open /data/data/recovery/log
FAKE EDIT: when doing the restart to check the three lines while writing this post, after the third reboot to that red triangle icon the phone loaded the recovery menu with the options to reset to factory defaults, etc. I chose to whipe cache and after rebooting got as far as this "quietly brilliant" screen. After that the screen died, power button not responding. Another battery replacement and the difference is that now, after the screen dies the phone just restarts the "quietly brilliant" screen (and the annoying sound...).
Now, here's the trick that makes my case unique, compared to other people's problems on this forum: I did NOTHING to the phone earlier. It's the official, out of the box Android, updated to the latest version given by HTC (2.3.3 I believe) using the update option within the system, I didn't ever try to root it, mount anything, change ROMs, shorten the loading time. The only thing I did was installing some apps from the Android Market and the K9 mail client from an install file downloaded from their official site.
Can you help, XDA? : (
Cheers!
Alaknár
Ask in the desire z section
Sent from my HTC Desire using xda app-developers app
Oh gosh... Sorry, didn't know there was a difference.
Can a mod delete this thread? I'm going to post a new one at the proper forum.
OK Ive read alot of posts on here, but none of them seem to apply exactly to my issue....
A work colleague gave me their HTC desire to see if I can get it up and running again for them.
The phone powers-up to HTC logo/splash screen and that as far as it gets.
I put it into hboot menu but the volume buttons wouldnt let me move up and down the list (at first)
After repeated attempts I eventually got it to move, and I selected "clear storage" the phone restarted and booted properly.
I thought it was as simple as that, and that was it fixed, so i plugged the charger in and left it to charge the battery.
I returned about 30 minutes later, and the phone turned completely dark. I thought it was just in some sort of standby mode, but it did not respond to any button presses etc.
I removed the battery and then put it back, and once again the phone booted as far as HTC splash screen.
I have been unable to get past this since then, no matter what I try
The info from hboot menu is
BRAVO PVT1 SHIP S-ON
HBOOT-0.93.0001
MICROP-031d
TOUCH PANEL-SYNT0101
RADIO-5.10.05.30
Aug 10 2010,17:52:18
A few points to note.....
The phone does not have a micro-sd card (although I have a blank one here if needed?)
The power button on the top of the phone is very sensitive and doesnt even need to be pressed to function (just brushing my finger over the top works)
The phone powers-up as soon as the battery is inserted.
Any advice/help on what I should do next?
Thanks for taking the time to read this
MK5
Use the PB99IMG method to flash the 2.3 ruu in my sig.
Download the zip, put it on the root of your sd-card, and boot in hboot. Then select yes.
Your internal data will be lost, but your phone will boot.
Thanks.
I copied downloaded zip to micro-sd card.
Put sd card in phone and powered to hboot.
didnt get an option to select 'yes' ?
The phone started loading from sdcard and a progress bar on the right hand side of screen.
phone showed...
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
When it got to top of bar,it went back to hboot menu and froze.
Had to do battery pull.
Back to square one.
Any other ideas? or am I doing something wrong?
MK5.ESCORT said:
Thanks.
I copied downloaded zip to micro-sd card.
Put sd card in phone and powered to hboot.
didnt get an option to select 'yes' ?
The phone started loading from sdcard and a progress bar on the right hand side of screen.
phone showed...
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
When it got to top of bar,it went back to hboot menu and froze.
Had to do battery pull.
Back to square one.
Any other ideas? or am I doing something wrong?
Click to expand...
Click to collapse
redownload and check md5sum of the zip file, that PB99IMG does work fine as its been used hundreds of times. also make sure the zip file aint in any folder on ur sdcard
re-downloaded and tried again but its the same.
Phone displays
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
Then a green progress bar moves up the right hand side of screen.
When it gets to the top, the above info changes to
Checking...[PB99IMG.zip]
This stays on screen for a few seconds, then phone returns to HBOOT screen/menu
I dont get aby option to select 'yes'
it just starts loading automatically.
I put the zip file on the root of the msd card (its was the only file on there)
Dont know what to try next?
Thanks for your help so far
MK5.ESCORT said:
re-downloaded and tried again but its the same.
Phone displays
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
Then a green progress bar moves up the right hand side of screen.
When it gets to the top, the above info changes to
Checking...[PB99IMG.zip]
This stays on screen for a few seconds, then phone returns to HBOOT screen/menu
I dont get aby option to select 'yes'
it just starts loading automatically.
I put the zip file on the root of the msd card (its was the only file on there)
Dont know what to try next?
Thanks for your help so far
Click to expand...
Click to collapse
hmm.. strange that it reads it but wont let ya update. try using exe version of the 2.3 gb upgrade and just run it from bootloader. click the link and go down to resources and download it. Read part [2] of the guide aswell
Bortak's troubleshooting guide
Thanks.
Im not sure which link/file i should be downloading?
I read part [2] but it talks about making a gold card etc?
Also this phone I have here is not rooted (S-ON)
I think Im just gonna have to return it to its owner.
MK5.ESCORT said:
Thanks.
Im not sure which link/file i should be downloading?
I read part [2] but it talks about making a gold card etc?
Also this phone I have here is not rooted (S-ON)
I think Im just gonna have to return it to its owner.
Click to expand...
Click to collapse
i said go down to resources and download the 2.3 ruu and then read part 2 of the guide. anyway heres the link
2.3 ruu
I downloaded the right file then lol.
So do i just pasted the zip onto the root of the sdcard? same as before?
MK5.ESCORT said:
I downloaded the right file then lol.
So do i just pasted the zip onto the root of the sdcard? same as before?
Click to expand...
Click to collapse
no this one is the exe version of the 2.3 gb upgrade, open the rar file,then open the "HTC Desire Android 2.3 Upgrade.zip" the ruu exe should be there and plug in ur phone to computer while in bootloader and run the ruu
Thank You, I eventually managed to get the 2.3 RUU installed. After upgrade, the battery was getting low, so i plugged in charger and left it. When I came back, battery was charged but this message was on the screen "Sorry The process android.process.acore has stopped unexpectedly, Please try again" As soon as I pressed a button on the phone, it froze for about 30 seconds, then rebooted.
Back to htc splash screen on booting, only this time instead of freezing on htc screen, restarts and I am stuck in a bootloop. If i access hboot menu, I cannot select anything as the volume and power buttons dont do anything whilst in this screen.
Also as mentioned previously, a couple of things that concern me are (1) when the battery is inserted, the phone attempts to boot straight away without me having to press the power button, and (2) to access hboot menu, I simply have to hold in the volume down button, without touching the power button.
Should i be concerned about this?
Do you think maybe the phone has a hardware issue?
Thank You for all your help with this so far
MK5.ESCORT said:
Thank You, I eventually managed to get the 2.3 RUU installed. After upgrade, the battery was getting low, so i plugged in charger and left it. When I came back, battery was charged but this message was on the screen "Sorry The process android.process.acore has stopped unexpectedly, Please try again" As soon as I pressed a button on the phone, it froze for about 30 seconds, then rebooted.
Back to htc splash screen on booting, only this time instead of freezing on htc screen, restarts and I am stuck in a bootloop. If i access hboot menu, I cannot select anything as the volume and power buttons dont do anything whilst in this screen.
Also as mentioned previously, a couple of things that concern me are (1) when the battery is inserted, the phone attempts to boot straight away without me having to press the power button, and (2) to access hboot menu, I simply have to hold in the volume down button, without touching the power button.
Should i be concerned about this?
Do you think maybe the phone has a hardware issue?
Thank You for all your help with this so far
Click to expand...
Click to collapse
yh sounds like hardware issue. try taking the phone appart and cleaning it, u will be surprised how much dust n crap is around the buttons and it could just be stuck. but the rebooting issue most probably is hardware im afraid.
Thanks m8,
Im gonna have one last go at this before I hand it back to its owner and tell him its fooked lol.
The phone is alot better with the new rom on it. Before it would boot about 1 in every 20 or 30 attempts.
With new rom its about 1 in 5
It seems to freeze or restart at boot at the part where it is writing "quietly brilliant" although its not always at exactly the same point.
The power button doesnt appear to be stuck, it presses and i can feel it 'click'
Im hoping it may still be software related but not holding my breath