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So, I am curious if anyone else has this issue. I have 3 EVO's (all launch day) and 3 Heros (bought at the same time as the EVO's). All Heros are rooted and running Fresh Toast Rom. One EVO (mine) is running EvolutionX (Froyo). The other 2 Evo's are stock, non rooted.
All phones are occasionally missing calls. They do not even show in the call log. I have tested it. I called my phone (which was 2 inches from me) from my office and nothing. It just rings until it goes to voice mail, but the EVO does not ring at all. This happens on all the phones. Outbound calls work fine on the phone when this happens, though. I can call a landline and it goes through, but can not receive calls. It lasts about 5-30 minutes.
Any ideas?
Bad service in your area? Check to make sure your phone is set to cdma auto
rutter9 said:
Bad service in your area? Check to make sure your phone is set to cdma auto
Click to expand...
Click to collapse
I am in South Florida, one of Sprints strongest areas. I always have at least 3 bars of service. So it is definitely not a low service.
the thing is, it only happens every now and then and in random places. It is not like it only does not work in my house or office. I have been all over town and it happen in random places. It happens on all the phones at the same time.........could be a by product of sprint upgrading in the area?
Hi,
I am looking to buy Samsung Galaxy Nexus and upgrade my Verizon contract. I didn't see good reviews for this phone. I heard lot of complaints about poor signal reception, call quality and battery life (reviews like PCMAG and others). I am not too worried about the camera but if the signal and call dropping is real problem, then I don't think it's worth considering this phone.
Anyone experienced any issues? If so, is there a fix?
Please help me making a decision.
Thanks,
Kala
i havent had any issues with call dropping or anything like that
signal in my area is very very strong (full LTE coverage, full bars) so i cant comment on that part
I get full bars of 4G where I live, and 30mb/s, but then again I live in Manhattan.
Sent from my Galaxy Nexus using xda premium
Not sure where you're looking at reviews, but Verizon, Amazon, Best Buy, and WireFly all average ratings of 4+ out of 5.
FWIW, I live in OKC and came from an LG Revolution that always had full strength. My Gnex seams to normally have 2/3 out of 4 bars, but I've never lost signal and get the same speeds I did on the Revo.
I've never had a dropped call on this phone. I live in Tucson and I get 2-3 bars of 4g usually at around 20mb/s.
Sent from my Galaxy Nexus using Tapatalk
The thing that messes measurements up for people, and has unjustly lead to a poor reputation, is:
1) Non-4.0 phones never report LTE signal strength. They will always show CDMA signal strength. Since the LTE network is a lot patchier than it should be given the low frequency it operates on, people assume the 10db difference is due to phones. It is not (google AnandTech Galaxy Nexus if you want to see an exhaustive test). Switching the phone to CDMA-only will put it on-par with other devices.
2) The phone uses considerable hysteresis (averaging the signal over a period of time) when calculating its signal strength. You literally have to two phones next to each other and wait for 10 seconds for the GN to accrue enough data to give you an accurate reading. Most phones will give you the last reported strength, so you'll see the dbm reading change every half second based on slight changes in angle and atmospheric conditions.
The Nexus is at least as good as the OG Motorola Droid (the only phone I've compared it to side-by-side), with a variance of +/-3 dbm, which is probably within the margin of error for these things. And at least in my experience, it will NOT drop a call. I've held calls in areas that had almost no signal (zero bars, -120dbm reading), and while the call got choppy when I ducked under some steel structures, it didn't disconnect. Having used AT&T, T-Mobile and US Cellular recently, I don't know if it's phone or network, but it's impressive.
Just make sure you close apps with ads on them through multi-tasking button (swipe them away), turn GPS off, turn 4G off and battery will last you an entire day with texts, calls, web serving and playing apps. No dropped call or signal issues, camera doesnt focus that well even after touching the auto focus. I would buy this phone again in a heartbeat.
I had two of these. The first wouldn't charge. It also kept loosing the 4G signal. This meant dropped calls and messages not being sent. I picked up a "New" replacement and the phone charged fine. The dropped signal issue persisted with the new device. BTW, I'm in Albuquerque NM.
I tried several radios, but to no avail. The call quality isnt very good either. I really wanted to keep the phone, but have no use for a device that will only work flawlessly on 3G. I was even willing to sacrifice call quality because I don't talk very much on my phone.
Google the Nexus and connection issues. You'll get a grip of links to read about signal loss. The problem seems to be area specific. You may have no problems. I now have the Galaxy Note. Works well, but ATT is slower than VZW in my area (No LTE). The call quality is the best I've ever experienced. Now waiting for ICS.
Steve
A far as call quality goes, on the Verizon GNex, it's really awful. I often find myself asking people to repeat themselves a lot more than I should. My old Samsung Solstice (feature phone) had much better call quality but then again that was on AT&T. Also until it's fixed you have to deal with people on the other end of the conversation occasionally not being able to hear you, its happened to me twice now.
Sent from my Galaxy Nexus using Tapatalk
You are insenuating it is the network that affects your call quality.
It is not. I don't think anyone will argue that a feature phone is better as a phone, than a smartphone is, as a phone. Call quality is not the reason you buy a smartphone.
I have had nothing but problems w the lte gnex. In side by side comparison between the gnex, Droid 4 and the stratosphere the gnex will say -120 dbm while the others will b in the -75 to -85 range. On top of that the othe to phones hold on to 4g much better. In places where the nexus has -120 dbm 3g signal pulling 500kbs the other 2 phones have nearly full 4g bars pulling 25mbs. On top of that the nexus can take up to 10mins to switch from 4g to 3g and vice versa while the others take 30 secs max. The gnex is the best phone I've had but after 2 replacements and trying every radio combo available I just cant deal with this BS any more
I have similar experience. While I can receive a signal about 80% of the time with the 4G network, while I am on that network, my call voice quality is horrible. What I hear is fine, what other people hear from my voice is unacceptable. I have been on Verizon tech support, many days and hours trying to get this resolved.
From what I have read above, I have to agree with everyone that is trying to say that this is not a network issue. I agree. it is the phone, plain and simple. I used the Galaxy S II, and that is possibly the best phone I have ever owned. That was on the Sprint network. I had to switch to Verizon because where I moved, I had no Sprint signal. When I switched to Verizon, that phone was not available. I chose the Nexus. I should have waited for the S3.
I don't know what to do at this point. 4 months of phone replacement, SIM card replacement, PRL updates, Phone OS updates, etc. Verizon is calling me back again tomorrow in the continuing saga of call quality diagnostics...
I will try to keep everyone up to date, if you are interested.
No problems here. After the 4.0.4 update the random reboots stopped. Calls have always been clear, and even clearer after the update. Recently upgraded my wife's phone to a GNex and same deal - no problems. Were in and out of 4g in the Puget Sound area and switching is not an issue. Happens fast and for the most part flawless. Only on a few rare occasions does the phone seem confused and stop getting a data connection for a few minutes.
Sent from my Xoom using xda premium
bad radio?
I have had issues with outbound call quality. The person on the other end says I sound like Charlie Brown's teacher, Wawahwa wa wawwa. First time it happened I went to Verizon and they swapped out the SIM. Good to go for a couple weeks then it started again. Back to VZW and they sent a replacement phone which i transferred the second SIM to. Great for a few weeks and back to VZW for a THIRD SIM. This morning I got the OTA 4.2.2 and Im back in class with Charlie. Im wondering if its the radio at this point...ideas?
the issue is the radio.
I 100% hated this phone.
I had it for almost 2 years and I've been threw 3 of them, all had the worst call quality Ive ever seen in a phone. to the point it couldnt even make a phone call. random screeching sounds, dropped calls, I would hear the person but they wouldnt hear me. I had to take it back for the USB plug on it breaking, had a REAL bad screen once where it would burn in after being on for not even 10 secs. Nothing but problems
I have real strong signal strength in my area so having on these issues is un called for and NOT looking good on verizon.
I hated this phone so much I ended up buying a GS3 on ebay and never looked back
I do NOT recommend this phone to anybody.
Just got my S3, and I'm dropping calls in areas where my SE4GT didn't. The calls are either dropping, or are 'breaking up', in the words of multiple people at different phone numbers I'm calling.
The common denominator is that the Calls start off strong, and then within seconds, start to break up then drop.
Maybe the device has to be held a certain way, as with the iPhone. Just throwing that out there, as I don't know.
I'm still trying to isolate the issue.
I've read that this is happening to others, and may be a radio problem.
I just don't want to exchange device if this is a wide spread device issue, which appears to be undetermined yet.
Update:
After calling the same number from my Sprint number, and having the calls (5) fade and drop off within seconds, I called the same number from my GV #, and the call was successful. The call lasted over 1 1/2 hrs. without issue.
Imo, the above rules out an S3 issue, and the issue is with Sprint and the Network, or the Network/Switch of the person I'm calling, in regards to how their Network is handling the Call from the Sprint number.
For what it's worth, I haven't had any such issues with my sprint s3, signal strength in much of my town is sketchy.
Maybe certain S3's had an issue, and I need to exchange mine.
I'm uncertain at this point, as I just got the S3 on Tues.
Please see the Update in the OP.
My gf and I have the same issue. Ive dropped more calls with this phone than the entire 6 years ive been with sprint. Its the samsung radios. Not sure about returning it and getting another unit since it happens in my gfs as well. Its frustrating, my phone also roams in my house which has always had close to a full signal on every other phone ive owned including the epic touch 4g.
Sent from my SPH-L710 using xda premium
Dropping calls as well. My friend too. The radios suck on this phone, so if you're in a marginal coverage area, you'll be dropping more calls with the S3.
kronium said:
Dropping calls as well. My friend too. The radios suck on this phone, so if you're in a marginal coverage area, you'll be dropping more calls with the S3.
Click to expand...
Click to collapse
I'm dropping calls in areas I didn't have trouble with my SE4GT.
On a side more, I'm not too happy with the camera on my S3, compared to my SE4GT.
On the S3, indoor pics are not as sharp, and are grainy, and the flash washes out the pics.
I thought the dropping call issue may be either:
- Hardware related
- Sprint testing of towers preparing for LTE
- a lemon S3
Regarding the camera issues, I thought may be:
- hardware related, and issue is with all the S3's
- a lemon
Because of the uncertainty regarding the causes of the above, even after extensive searching, I've decided to exchange my S3 for another S3, since I'm within my 14 day return/exchange period.
If the above issue or issues are resolved, then I just had a 'bad' S3.
If the issues aren't resolved, then:
- I got another lemon, which would be doubtful
- or these issues are inherent to all S3's
Hopefully at least one of the issues will be resolved.
I'd rather not switch devices, as I've got my current S3 just right regarding apps, programming, etc.
But I had to try another S3.
If neither issue is resolved with the replacement S3, maybe a future update will resolve one of these issues.
I'll see how it goes with the replacement.
I'd hate to see that the S3 has issues which the SE4GT never had. That's a step backwards, and if true, I most likely made the wrong decision to exchange my S3, and should have just returned it, and reactivated my SE4GT.
Hopefully though, the exchange will make a difference.
I have:
Hardware version:
L710.14
Does anyone know what the current hardware version is, if it has been updated?
I had the same issue with mine, poor signal, but even with the signal reported as ridiculously low I can still place a call.
I exchanged my first phone and thought the new phone was better, the Sprint store has the cell tower in the parking lot so it's hard to tell.
The first thing the phone did when I got home was update software, so I don't know how it would have worked before but after that my signal has remained poor.
I have tried all the other modems and not seen a measurable difference from one to the next.
Also my indicated signal strength vary around wildly swinging from lows below -220 to highs of -90 at home.
Other times closer to a tower I am getting -75, but it falls of very quickly.
This dropping of calls is getting really anoying. It's happening everywhere I didn't have issues with the SE4GT. It's like I know when I make a call, that I'm gonna hear the other side say, "I can't hear you, you're fading out!"
I thought GV solved it, I thought maybe it's a fluke. But the bottomline is, I'm fading and then dropping calls.
I'm thinking it's an internal antenna issue, andd holding the phone a certain way matters ala the iPhone.
But I'm not sure what the issue is, except that it IS an issue.
Is it Sprint working on the Towers?
Is it the LTE Radio in the S3?
I'm hoping the replacement fixes this crap, But I'm not so sure.
i drop quite a few calls as well in areas that i did not previously before. I am also getting alot of failed call attempts and have to redial the number a 2nd or 3rd time to make the call go through... not sure whats up with that.
if you are refering to making a call and it conects for a second then ends the call.
this is a known issue with sprints network and the samsung galaxy and the nexus lte line of phones
IE the S2, Nexus, LTE, and S3.
Sprint knows about this and is supposedly working on it.
(i have seen this problem with INTL GSM phones but i cant speak to there issue as its a total different radio and software)
IMPO it is an issue with the phones radios and software trying to talk to sprints network and getting booted or disconnecting.
IE its the Little seceret your not suposed to know about
(it affects Making 911 calls to)
My SE4GT hardly had any dropped calls.
My current S3 drops them like crazy.
Multiple times daily from different areas.
I can call from the same location in my room and have multiple fading of the call, then it drops.
I then call again, and it's fine.
This is usually how it goes:
- a call is made
- after a minute or so, the called party says I'm fading.
- I move around, I hold the phone differently, and the called party says ok, I can hear you.
- a few seconds later the called party says hello multiple times, and then says I can't hear you.
- the called party just hangs up the call in disgust, or the call drops
*The interesting thing is that before the call is dropped, and the called party says I'm fading, I can still hear them fine.
Maybe this is a clue to what the issue may be.
Hopefully it's a defective device, and my replacement will fair better. I'll see in a few days.
I say this because my SE4GT worked perfectly, while others dropped calls, from what I've read.
S3 Coverage, Phone / Network Problems - NYC Area
Im in the NYC area and dropping calls all over the place including on the Hutchinson River Pkwy, Henry Hudson Pkwy, Merritt Pkwy, etc.
I'm now testing my replacement and so far it looks like the radio in this phone is garbage on Sprint's network compared to every other Sprint phone I've had going back 5 years. I'll be back in NYC on Monday so I'll try the replacement then but within my home my coverage has evaporated with this phone however another Sprint model is working 100% here (both phones showing 1 bar).
My guess is that this phone is going to fade away on Sprint pretty quickly with the exception of users staying within local metro areas where hand-offs are going to be more limited as they won't be able to support the troubles with it.
I received my replacement S3, and still have the same issues, as I thought I probably would.
I installed the LG8 modem, as it had the LG2 modem as the last one did, so I'll see how that goes,
Looks like a stronger signal, but I'll know for sure shortly.
Biker1 said:
I received my replacement S3, and still have the same issues, as I thought I probably would.
I installed the LG8 modem, as it had the LG2 modem as the last one did, so I'll see how that goes,
Looks like a stronger signal, but I'll know for sure shortly.
Click to expand...
Click to collapse
Let me know if you find a fix. I'd rather stay with Sprint if possible.
trehouse said:
Let me know if you find a fix. I'd rather stay with Sprint if possible.
Click to expand...
Click to collapse
I definitely will
I just found this app:
Network Signal Info
https://play.google.com/store/apps/details?id=de.android.telnet&hl=en
It won't make your signal stronger, but it'll give you some important signal info, in addition to other device info, with a quick look. Includes a really nice widget.
kronium said:
Dropping calls as well. My friend too. The radios suck on this phone, so if you're in a marginal coverage area, you'll be dropping more calls with the S3.
Click to expand...
Click to collapse
If my phone continues to drop calls I'll be dropping Sprint. Ive got almost a week left on my 14 day trial. I love the phone but it just won't be with this carrier.
I'm still on LG8, and will know if it resolved the dropping call issues by early next week, and if the cause was LG2.
I don't know why the cause of the dropping of calls has not been addressed by Sprint or Samsung yet.
It appears to be an issue that was not an issue with the Samsung Epic 4G Touch.
What's going on?
I hope it is a Modem issue.
We'll see.
I'm not seeing a whole lot about this issue on the web, or on xda, unless I missed the discussions.
Confirmed Fix:
As mentioned previously, I flashed the LG8 Modem from LG2. This has resolved my dropped call issue in at least one area where I was consistently dropping calls since I received my S3. This is Fantastic news for me!
I'm in the -70's into the -60's dB range in the area I am now getting great reception in.
I didn't check the signal dB previously, but was dropping calls All the time in this location.
I have not made many calls from other areas I was dropping calls in as of yet. I'll update when I see how other previous trouble areas are.
LG8 has worked very nicely for me.
Obviously ymmv, depending on your location.
Battery efficiency is the same as before, which has been very good.
Update:
Still dropping calls all over the place, except in the area stated above.
I have never had such horrendous dropped call issues in the 14+ years of cell phone usage. At least none that come to mind as wiht e S3.
I already have a trouble ticket filed, but it is to check a tower in one area. I drop calls all over the place.
My 2nd S3, new contract, etc.
This bites Big Time!
Biker1 said:
Confirmed Fix:
As mentioned previously, I flashed the LG8 Modem from LG2. This has resolved my dropped call issue in at least one area where I was consistently dropping calls since I received my S3. This is Fantastic news for me!
I'm in the -70's into the -60's dB range in the area I am now getting great reception in.
I didn't check the signal dB previously, but was dropping calls All the time in this location.
I have not made many calls from other areas I was dropping calls in as of yet. I'll update when I see how other previous trouble areas are.
LG8 has worked very nicely for me.
Obviously ymmv, depending on your location.
Battery efficiency is the same as before, which has been very good.
Update:
Still dropping calls all over the place, except in the area stated above.
I have never had such horrendous dropped call issues in the 14+ years of cell phone usage. At least none that come to mind as wiht e S3.
I already have a trouble ticket filed, but it is to check a tower in one area. I drop calls all over the place.
My 2nd S3, new contract, etc.
This bites Big Time!
Click to expand...
Click to collapse
Resurrecting this thread... totally frustrated with my S3 in Indianapolis. They are rolling out 4G which is great, but if I receive a call, it almost always goes silent after about 15-20 seconds then drops 5-10 seconds later. If I call the person back it seems fine and I usually don't drop the call. I feel like it's been worse since Jellybean. Another Sprint/S3 person in my office has the same issue, but a 3rd person says not that much trouble.
Already filed two complaints with Sprint--but I'm to the point of not answering calls and returning voicemails because of the issue. Sprint says "oh yea, we're working on the towers and it should be fixed". Can't wait for them to call me back and the call drops.
The S3 is great and much better than the S2--but if you can't answer your calls on your phone... I have a problem with that.
I hope anyone else with similar issues has called sprint to tell them to fix the problem. I may try Google Voice for calling to see if that helps, but the constant DTMF tones in the background of GV drive me batty.
Hi All,
Loving this phone so far, but one that that really bothered me is the call drops and the signal reception on this phone. Coming from a S4, I had no problem making calls in the house, but after I switched to ONE, I get drop calls all the time. Anyone else running into this issue with call dropping and low reception? Thanks!
I can chime in on this a little with some different insight. I fly small planes (172's etc) and I have a Bose bluetooth headset that allows me to take calls. With my rezound it was amazing where I could get coverage. Sometimes 5000 feet above the ground.
Yesterday I flew a normal flight path and was without data for most of the flight and without cell at times too. I was only 1500 feet above the ground. Verizon's bubbles are much larger than sprints. I can tell you that my phone with sprint was useless in the air at all. That was the number one reason I ended up on vzw.
I am hoping a radio update fixes some of these issues. For now, they are definitely flaky at best.
Sent from my Nexus 7 using Tapatalk 4
There are a few threads already about reception issues. It seems... Sporadic. Some people have issues, some don't. Me personally, my One has just as good of reception as any other phone I have had. No issues at all here.
Sent from my HTC One.
Call Dropping Issue on unlocked AT&T Samsung S3(SGH I747)
Hi There,
I am using This unlocked mobile in India. This has the problem of Call dropping issues most of the time. If every one wants to reach me, it just give the message of not reachable.
I put a app called USSD/MMi code fix from App store. But , it only shows the network provider and the signal level. But yet this issue was not solved.
Give some more fixes for this issue.
I have a 128gb pixel XL with Verizon, which I purchased through verizon as well. Randomly at times just as I'm going to place a call it will start ringing and then disconnect and it will show loss of signal. This has also happened while I was on a call. I'm on the latest firmware as well. Has any body else ran into this issue?
I ran into this last night. I'm a sprint customer with pixel xl ordered from Google. I am on V software. It could just be the fact it's only connected to one 4g band which has low strength in the area we were at during the drop times. Mine hasn't done it since last night might have been in a dead zone
Yes, this has happened many, many times to me. I have a replacement coming that hopefully will take care of it.
Sent from my Pixel XL using Tapatalk
droidiac13 said:
Yes, this has happened many, many times to me. I have a replacement coming that hopefully will take care of it.
Click to expand...
Click to collapse
For me its switching from band 13 to band 4.
I don't have this issue at all on TMO but in my area (Chicago) TMO is exclusively band 4. So this would lend some support to the possibility that this is happening when switching bands as I don't ever switch bands and don't have the issue (3 different Pixel devices that I've used since launch and none have exhibited this behavior).
I never had this issue on my Pixel XL, but then when I switched to the Pixel it would drop every single call I made and take 2-3 minutes to get a signal again. This was using the Verizon SIM card it came with. I then got a different SIM card and while it hasn't dropped a call since, I still notice that randomly throughout the day it loses signal where I have never lost signal before. I then wait 2-3 minutes and all of a sudden, it's back to strong LTE signal.
I'm on the fence about RMA'ing it. Anyone have any thoughts on whether or not this is a software or hardware issue? I don't want to be stuck with this problem.
-Collin-
Any resolution to this yet? I've tried swapping the sim to no avail. Running custom kernel and pure Nexus.
I'm on Project FI and sometimes the phone would switch to T-Mob for no apparent reason, which has extremely bad signal. While USC has over 100 times better signal, the phone for no apparent reason would switch to crap. That usually results in no calls being made at all. One trusty remedy is type in a dialer code to switch to next provider.
jnyce87 said:
I have a 128gb pixel XL with Verizon, which I purchased through verizon as well. Randomly at times just as I'm going to place a call it will start ringing and then disconnect and it will show loss of signal. This has also happened while I was on a call. I'm on the latest firmware as well. Has any body else ran into this issue?
Click to expand...
Click to collapse
I also have the 128GB XL (quite black) from VZW. I had absolutely no issues with it until about 2 weeks ago. That's when I started experiencing this same issue. The signal bar goes clear and i lose service for a few moments. In watching the SIM status, I can see where the status will go from "In service" to "Radio off" to "Out of service" back to "In service." I also took screenshots of it doing this. The weird thing for me is that it only happens when I'm at work (I usually have full bars for reception). VZW seems quite baffled at this issue. They have replaced my phone twice. This 3rd phone is doing the exact same thing the other 2 were. I did a chat session with Google Support, and the 1st level tech I chatted with seemed unaware of the issue. My wife has the same phone (silver), and she hasn't experienced this issue yet at all. We were thinking about bringing her phone to my office to see if hers will display the same symptoms mine does here. Nobody else in my area has any reception issues. It's not a huge inconvenience while I'm at work since I have a desk phone. However, it is rather annoying when I cannot send a text or make/receive a call because my cellular radio is resetting itself constantly.
I couldn't post my screenshots since I have < 10 posts...