I am not able to send emails from my Road Runner email account. Am getting 530 and 535 error messages. I can receive emails fine. Contacted RR and they gave me the correct outgoing server settings. Authentication still failed when sending a message. Tech said that is weird that the outgoing authentication will not recognize my user name and password, yet the incoming settings do because I am receiving emails. Was sent to a 2nd level tech. Still couldn't get it to work. He said to contact Samsung because there is something with how Samsung configures the settings. I called Samsung but email techs are not there on the weekend. Is anyone else using RR email and able to send messages? Or if you had problems sending email and resolved it, how was that corrected? Thanks.
I'm in SC and Roadrunner here does not allow off network use of their smtp server. So in short unless you are sending from a Roadrunner ip address it's going to reject the connection. Maybe that is your issue as well?
I got around it by using gmail as my outgoing mail server. You can go into your gmail settings and there is an option to show the email as sent from Roadrunner rather than gmail so if people reply the email will come back through your Roadrunner account.
Road Runner in my area allows mobile access to email. The outgoing server is mobile-smtp.roadrunner.com with a dedicated port number. Using the mobile protocol, I still get a failed message that states "requires authentication." Surely others are using RR email on this phone. Would be great if someone using RR could provide some feedback.
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Can anyone help.
I use the ordinary pre-installed outlook program on my MDAIII. I have always been able tos end and receive pop email over wifi and I can receive email no probelms via gprs. However, when I send messages via gprs they come back as undeliverable. I don't think it used to happen all the time but I think it is doing now.
I have never changed the rom versions or done anything like that so I shouldn't have done it any serious damage.
Any help anyone?
Check if your e-mail acount provider needs password for outgoing emails. If so, probably writing your user name and password which you use to read your incoming mails to outgoing mails section will solve your problem.
nonereal said:
Check if your e-mail acount provider needs password for outgoing emails. If so, probably writing your user name and password which you use to read your incoming mails to outgoing mails section will solve your problem.
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Thats sounds logical - although wouldn't that affect me sending mail via wifi? it works fine via wifi - just not GPRS?
That's also logical. :wink:
If your mail account provider needs an SSL connection and specify the incoming and outgoing ports, your GPRS carrier may not support this kind of connection.
SOrry to be dim but I am not sure I am quite with you. I know that some of my emails have previously got through but have no idea why this has changed. DO you know how I need to check these settings as I am not sure about it at all.
thanks so much
mobilecat said:
Can anyone help.
I use the ordinary pre-installed outlook program on my MDAIII. I have always been able tos end and receive pop email over wifi and I can receive email no probelms via gprs. However, when I send messages via gprs they come back as undeliverable. I don't think it used to happen all the time but I think it is doing now.
I have never changed the rom versions or done anything like that so I shouldn't have done it any serious damage.
Any help anyone?
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The problem is some weard logic from the ISP's. You probably have an email account with the ISP that gets you your internet connections as well at home.
When using WiFi @ home you still send your email via your own ISP.
When you send email via GPRS, the email will be send via your GSM/GPRS provider of your sim-card which will be another telco/isp.
For some reason telco's/ISP won't allow you to send mail, using the smtp (outgoing mail) server of your own ISP. This is why it won't work via GPRS.
It very much depends on your telco company to get this working. I know the trick for vodafone in the Netherlands, but that won't help you I think. Most of the time some smart "googling" will help.
solved
Although it was long winded andnot exactly easy I have solved this by the most logical method.
I have kept my settings the same for my 3 pop email accounts (same ISP) for wifi and set up one new one called gprs etc. for sending mail by gprs with the outgoing server as smtp.t-mobile.co.uk rather than that of my isp. Thanks very much for sending me in the right direction.
Warning to anyone else struggling with similar probelms - you need to keep the acounts seperate I think. have one for wifi and one for gprs as the outgoing servers are going to be different and the blasted machines can't cope with automatically switching.
thanks to all concerned.
Hi all,
Recently joined the world of PDA's after realising the smartphones werent really that smart or good at anything, just average at a bit of everything.
Got myself and MDA iii which is on my t-mobile contract. I also have a google mail account.
I've managed to set up my PDA to receive my gmail emails but I can't send, every time it's saying "Unable to connect to the outgoing mail server. Verify the server name is correcnt, then try again to send and receive mail."
But I'm receiving mail. Can anyone help. I'm glad I got this far to be honest, I'm a complete techno muppet normally!!!
Help
Mail has two sides to it, sending and receiving.
If you get your mail your pop settings are fine
If you dont get your mail your SMTP settings are NOT Fine.
Inorder that users do not use a smtp server for releying mail many porividers block the sending of mails if you are not on there network or need you to authenticate on that server.
here is a home example.
My PDA is connected over wifi to a ADSL from my internet provider FASTNET
My pop mail I get over wifi (thus the ADSL) from my pop provder POPMAIL.
Thus I am no the FASTnet Network and need to send via FASTNET smtp.
If I try to send over POPMAIL it wont work as it is blocked by POPMAIL as I am comming from a differnet network (that of FASTMAIL).
So set up your account over your network provider.
Hope that helps
You could also try the Gmail App midlet for checking/searching/sending mail. Go to gmail.com/app on your PDA, and try it out. You use the Midlet Manager to run it.
I used the proxy settings at the HTC Wiki to setup my Dash with my T-Zones internet. Internet works fine. I'm having a problem with sending mail. I can receive mail fine. When I go to send I get this message:
"The following errors occurred while sending and receiving messages:
the messages cannot be sent . Be certain you have network coverage and that your account information is correct and then try again."
I have a strong signal, get all my emails, can browse the internet.This problem just started happening. WM6 Beta worked fine. Any ideas? Thanks in advance.
I'm having a similar problem. I just tried to setup windows live mail, and it only works over wifi. I get that network coverage error every time I try and sync mail over edge.
I didn't use live mail frequently with the beta, but it definitely worked over edge when I did use it....Seems like something is up.
T-Zones service doesn't included email, sounds like they're starting to close up the loophole that allowed you to use it with the T-Zones plan in the past? I think you'll find some other things not working as well, like Messenger?
Incoming v. Outgoing Servers
Your incoming and outgoing servers need to be different. If you can use your home wifi, but not edge to send, that means that you have your isp's info in the settings.
I originally made an IMAP account that could receive anywhere, but could only send when I was using a wifi network for which iIknew the outgoing server (ie. my home wifi). I used the "set up my email" option that tmobile offers, it works pretty well, since it configures the phone to send and receive. I pay for the 5.99 T-Zones plan, and this function works for me. Just make sure you log into your my.tmobile.com account and turn the text message alerts off (they send you, and charge you for, a text message every time you receive a new email).
They're definitely doing something. I can now send and receive from my aol account, but my .mac account keeps asking for my username and password. I can't login.
In the past in the settings of a pop account you can go into email setup and choose "Network Connection: Wap", in wm6 final there is no choice for wap. I think that is what is causing the problems
chaznet said:
T-Zones service doesn't included email, sounds like they're starting to close up the loophole that allowed you to use it with the T-Zones plan in the past? I think you'll find some other things not working as well, like Messenger?
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uwashock said:
In the past in the settings of a pop account you can go into email setup and choose "Network Connection: Wap", in wm6 final there is no choice for wap. I think that is what is causing the problems
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I noticed this as well, both on my Dash and my Vox. My Vox can use T-Zones to get on the internet with the proxy settings. Email had been working fine since I got it on Friday. The strange thing is is I can send email and receive with my aol accounts fine now (this morning they weren't working, only being able to receive).
My. mac account on my Dash now only is getting incoming mail, I can't send out. Earlier this morning I couldn't even log in or get incoming mail.
T-Mobile is definitely doing something because my aol accounts on both phones send and receive fine, now (hope it lasts)
Gmail is also working now, sending and receiving messages.
Hopefully they are just updating their servers since the official release is coming Friday, at least I hope this is what's going on.
as of 9pm EST even connecting Via WiFi I can't send out mail using my .mac account, only receive.
I get the error "the message cannot be sent. Be ceratin that you have network coveraage and that your account information is correct and then try again."
I can' t understand why I'm getting this using WiFi
Gmail, aol still work fine on both T-Mobile EDGE and WiFi.
Uh-oh... looks like I might be going back to WM5.
Easy fix.
Use the proxy, except for everywhere it says use WAP Network under GPRS and Proxy settings, use Work.
Then make sure your IE uses work and your email uses work.
If you can get your IE working but not your email, here is your fix.
for each email account, go to tools>options>select your account> keep going through your email setup until you get to advance server settings.
click on advance server settings, and under network connection, select the same connection that you use for IE.. (should be anything except The Internet)
select it, then hit done (but you aren't done)
it should take you to the previous screen, then hit next, until you get to finish.
You have to make sure you hit finish to save your settings.
Usually if you can't send from your device you might not have set smpt relay on on your webmail account or enabled pop/smpt in general. I had that with a secure server account that I use for buisness and once I had set the settings to turn smpt relay on I had no problems - except it usually works better if i input the password manually. Gmail I have never had problems with after enabling pop.
So, my girlfriend and I both have the EVO 4G. I'm trying to setup her email for her college-John Jay, and I'm having problems with the outgoing. She called John Jay and they said it shouldn't matter which port we use for the outgoing, however it's not validating. The server is imap.jjay.cuny.edu, the incoming port is 143. To my knowledge I'm thinking that the port 25 for outgoing is restricted... is there anyway to get around this? Thanks!
try 587, that is usually used for encrypted smtp transmission
i did try 587, but that was with the pop... but i will try it later, thanks
update: i tried 587, no go, i think the problem is with the jjay server. they claim is doesn't matter what port we use, but it's not authorizing. the most i can get is the incoming working and no outgoing. of course, no one at john jay knows anything :/
Give port 465 a try too. If helpdesk is telling you port is irrelevant, they're idiots. Proper server and port are needed for functioning email - if either is incorrect, email will fail to send.
Most schools have a web page with outlook or generic pop/imap settings. Btw, do check the pop setting for outbound email. Imap is strictly for inbound, and has no affect on outbound.
ok so, it's not anything with android, it's the school. the server's all messed up and they're not providing any info on what it is. i tried setting up the email on outlook and it was the same thing, so no worries, got the incoming working, that's all that really matters.
Btw, you can use a DIFFERENT outbound server and still have it show your school email address (or whatever you want). Most(all?) smtp servers require authentication if you're not on their network. Once authenticated, it doesn't matter what the sending email address says.
Hey. Do you mind giving me the info for the outgoing server that the only part Im missing?
I tried to update my e-mail address some days ago, from my old domain to my one, but couldn't get your Web site to send me an activation e-mail to verify the new e-mail address for the life of me. I'd submitted the contact form with all information requesting manual assistance/intervention to facilitate the re-activation/verification of my account. However, no reply has been received.
As such, I was forced to update my e-mail address back to my old domain and received the verification e-mail there (which, by the way, forwards to my new address/domain). There was a bit of a delay from the time that I submitted the e-mail address and when I received the e-mail, but at least, it eventually arrived.
Can somebody please offer some assistance in getting my new e-mail address associated with my account and activated? I have no issue receiving mail from anywhere else at my new address, and yes, I checked the junk/SPAM folder for it.
stew721 said:
I tried to update my e-mail address some days ago, from my old domain to my one, but couldn't get your Web site to send me an activation e-mail to verify the new e-mail address for the life of me. I'd submitted the contact form with all information requesting manual assistance/intervention to facilitate the re-activation/verification of my account. However, no reply has been received.
As such, I was forced to update my e-mail address back to my old domain and received the verification e-mail there (which, by the way, forwards to my new address/domain). There was a bit of a delay from the time that I submitted the e-mail address and when I received the e-mail, but at least, it eventually arrived.
Can somebody please offer some assistance in getting my new e-mail address associated with my account and activated? I have no issue receiving mail from anywhere else at my new address, and yes, I checked the junk/SPAM folder for it.
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Click to collapse
To change the email in your xda account, just login to xda, then navigate to "Control Panel" (at the top - right, under your "Welcome, ..." your xda-name).
Then navigate to "Your Profile" > "Edit Your Details" > "EMAIL & PASSWORD" click on the bttuon "Edit EMAIL & PASSWORD".
Alternatively you can navigate to "SETTINGS & OPTIONS" > "Edit EMail & Password".
You should also check your general options under "SETTINGS & OPTIONS" > "Edit Options" > "Messageing & Notification".
stew721 said:
I tried to update my e-mail address some days ago, from my old domain to my one, but couldn't get your Web site to send me an activation e-mail to verify the new e-mail address for the life of me. I'd submitted the contact form with all information requesting manual assistance/intervention to facilitate the re-activation/verification of my account. However, no reply has been received.
As such, I was forced to update my e-mail address back to my old domain and received the verification e-mail there (which, by the way, forwards to my new address/domain). There was a bit of a delay from the time that I submitted the e-mail address and when I received the e-mail, but at least, it eventually arrived.
Can somebody please offer some assistance in getting my new e-mail address associated with my account and activated? I have no issue receiving mail from anywhere else at my new address, and yes, I checked the junk/SPAM folder for it.
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I have changed your email address, and sent you a test email. You do not need to activate the address, but please ensure you can receive emails, or you'll lose features like password reset, and subscriptions.
pulser_g2 said:
I have changed your email address, and sent you a test email. You do not need to activate the address, but please ensure you can receive emails, or you'll lose features like password reset, and subscriptions.
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Thanks for that. I'll check my e-mail later when I get a chance.
It's weird though as XDA has been the only place that I'd not received e-mail from directly. All other activation e-mails were delivered almost instantly. That, and I heavily depend upon e-mail for my business. My clients have never reported any issues either.
With that said, my old domain forwards to my new one. And, I know that e-mails from XDA to it are forwarded on to my new address without issue.
Perhaps, if you have an administrator who could check your mail server at some point when they have a chance for any frozen mail to the new address or any other failures. Offhand, at the moment, I'm not sure as to why there are issues with XDA only.
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Sent via Tapatalk 2 from my TELUS HTC Amaze 4G on the Fido network.
stew721 said:
Thanks for that. I'll check my e-mail later when I get a chance.
It's weird though as XDA has been the only place that I'd not received e-mail from directly. All other activation e-mails were delivered almost instantly. That, and I heavily depend upon e-mail for my business. My clients have never reported any issues either.
With that said, my old domain forwards to my new one. And, I know that e-mails from XDA to it are forwarded on to my new address without issue.
Perhaps, if you have an administrator who could check your mail server at some point when they have a chance for any frozen mail to the new address or any other failures. Offhand, at the moment, I'm not sure as to why there are issues with XDA only.
--
Sent via Tapatalk 2 from my TELUS HTC Amaze 4G on the Fido network.
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I'll ask him to check the outgoing mail logs, but AFAIK our servers are set up correctly (else I think more than one person would have issues! )
pulser_g2 said:
I'll ask him to check the outgoing mail logs, but AFAIK our servers are set up correctly (else I think more than one person would have issues! )
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I'd meant to reply here a few days ago, but have been busy with work. However, I'm now receiving e-mails from XDA to my new domain. Please thank whoever did whatever to fix the issue.