Email Setup Question - EVO 4G Q&A, Help & Troubleshooting

So, my girlfriend and I both have the EVO 4G. I'm trying to setup her email for her college-John Jay, and I'm having problems with the outgoing. She called John Jay and they said it shouldn't matter which port we use for the outgoing, however it's not validating. The server is imap.jjay.cuny.edu, the incoming port is 143. To my knowledge I'm thinking that the port 25 for outgoing is restricted... is there anyway to get around this? Thanks!

try 587, that is usually used for encrypted smtp transmission

i did try 587, but that was with the pop... but i will try it later, thanks
update: i tried 587, no go, i think the problem is with the jjay server. they claim is doesn't matter what port we use, but it's not authorizing. the most i can get is the incoming working and no outgoing. of course, no one at john jay knows anything :/

Give port 465 a try too. If helpdesk is telling you port is irrelevant, they're idiots. Proper server and port are needed for functioning email - if either is incorrect, email will fail to send.
Most schools have a web page with outlook or generic pop/imap settings. Btw, do check the pop setting for outbound email. Imap is strictly for inbound, and has no affect on outbound.

ok so, it's not anything with android, it's the school. the server's all messed up and they're not providing any info on what it is. i tried setting up the email on outlook and it was the same thing, so no worries, got the incoming working, that's all that really matters.

Btw, you can use a DIFFERENT outbound server and still have it show your school email address (or whatever you want). Most(all?) smtp servers require authentication if you're not on their network. Once authenticated, it doesn't matter what the sending email address says.

Hey. Do you mind giving me the info for the outgoing server that the only part Im missing?

Related

Exchange SP2 Push Mail Providers

Hi all,
Just upgrading to new Imate ROM. Now it seems that Universal has push email can anyone recommend an Exchange SP2 direct push email provider for consumer market? Many thanks for taking the time to read.
Tom C (UK) :lol:
The onlyone I know for the moment is 4smartphone.net - if you find any better (means cheaper), let me know!
Some report are saying 4smartphone.net takes 30 seconds to push an email to your device, rather than 5 seconds or less that others are getting via their own exchange servers.
Its worth asking these website exchange account providers what frequency they run the push 'heartbeat' at - you might end up with a big bill if they haven't set the Exchange/firewall to a reasonable rate.
Device SMS Address
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?
Re: Device SMS Address
rossp said:
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?
Click to expand...
Click to collapse
If you're using the aku2 rom then you don't need an sms address. The MSFP/Direct Push works via http not sms. Waaaaaay better!
Settings
I think it is that version. I'm using the new ROM version 1.30.68 with Radio version 1.09.00. I can see the push mail icon in Comm Manager, but it's greyed out, so I'm not sure where to go from here. The 4smartphone support pages are not exactly informative.
Can anyone point me to a website about setting this up? My searches are not getting me far.
Thanks.
Re: Device SMS Address
jdee246 said:
rossp said:
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?
Click to expand...
Click to collapse
If you're using the aku2 rom then you don't need an sms address. The MSFP/Direct Push works via http not sms. Waaaaaay better!
Click to expand...
Click to collapse
Is the AKU2 ROM available?
Where?
Thanks
Steve
Its a test aku2 universal rom...
http://forum.xda-developers.com/viewtopic.php?t=42743
Got it working
Just need to ignore the instructions on the 4smartphone web page about SMS Device.
From the moment of clicking send on my Desktop to the email arriving in my device inbox the time taken is about 25 secs, which includes gmail forwarding it to the 4smartphone address.
4smartPhone Help!!
Glad to hear that you got the SMS problem sorted which help me out too. I can now sync with contacts but what do I do for the email. Do I have to set an account up on WM5 which I have done but there is no push coming through I have to manually send and receive. Any help much welcome. Thanks
You need to set it up using active sync in WM5. You will need to add a server (secure.4smartphone.net) then your username, password and domain (4smartphone). It will then sync using the GPRS connection.
I've got Outlook desktop, Outlook Web Access (with smartphone) and Outlook on WM5 all synchronizing nicely. My only problem is that I have three pop email account on Outlook desktop, but 4smartphone only seems to work with one.
And just to add the obvious, you need to have email being forward to the address that you got @smartphone.com
Re: Device SMS Address
rossp said:
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?
Click to expand...
Click to collapse
4Smartphone.net are US based, where email to SMS is very common. It took the Americans about three years to wake up to the fact that everyone else in the world has to pay for SMS messages to be sent - hence the new push technology from Microsoft.
What they are referring to is a feature known as AUTD (always up to date) which is how Exchange used to do push. A specially created SMS text message would be sent to your phone which told your device that something had changed, and it would then do a sync.
I am told that it worked very well - it is just unfortunate that for everyone outside of the USA the feature would cost many thousands to run for each single user.
Simon.
4smartPhone Help!!
Thanks for your quick reply. I have forwarding set up and all the correct settings for Active Syn in WM5, UserName, Password, Domain and Save password. Under the Options in ActiveSync there now appears and Exchange Server with the following selected Contacts, Calendar, E-Mail, Tasks.
I'm still not sure though what to do with the email all the above are syncing via 3g. In the Messages section do I have to create a new account and if so what are the correct setting for this?
Thanks again for the help and suggestions.
Tom C.
When it syncs with the Exchange server it automatically goes into the Outlook email inbox on your device. If you've previously been synchronizing with the desktop it wipes out those emails, which is why I'm trying the Pro version of 4smartphone and synchronising all three.
Have you checked if test emails you are sending are reaching the 4smartphone email address? You can do that by logging into the web version of Outlook via the link on their website.
Also the push email icon in Com Manager should now be working and it will say Microsoft DirectPush at the top.
That may not be much help, but I am also completely new to this.
4smartPhone
Once again thanks for the help. Just about got it sorted as I read your reply. The missing link for me is that the you don't have to sent up a seperate email account I was looking for server addresses extra but all those go under ActiveSync. Getting mails fine now but not too sure yet about sending them. Are yours sending fine or is there a delay?
Thanks again, you are still once step ahead of me
I've got Push email working with mail2web.com and have a few questions:
I've gota couple of email addresses that won't forward to my mail2web email account and I don't really want to use mail2web's harvester as that only checks once every hour, so I was wondering whether it's possible to set Outlook on my PC to synce with my mail2web account so that my PC will download emails from my POP accounts, then upload them to my mail2web server, which then pushes the emails to my phone?
Or is there a simpler way to do it?
Also, when I reply to an email that's been pushed the reply address is always my mail2web email address, which is a pain as it confuses people and gets rejected by my email groups. How can I change the default address that my replies go from, or even just change them on each email as I reply?
I'm sure I'll have more questions soon.! Cheers.
paulrockliffe said:
Or is there a simpler way to do it?
Also, when I reply to an email that's been pushed the reply address is always my mail2web email address, which is a pain as it confuses people and gets rejected by my email groups. How can I change the default address that my replies go from, or even just change them on each email as I reply?
Click to expand...
Click to collapse
Yup, use 4smartphones.net.
IT'S FOUR QUID A MONTH!
HI
i m using tmobie mda (usa) with the data plan and with the i can configure my pop3 email account on my phone and make to get the emails automaticaly after certain time
so then why do we need exchange server for
i mean i can be wrong too but if i m wrong can someone tell me the right thing
Thanks
I recommend Mail2Web, the simple setting and most important it is FREE.

Problems sending email via GPRS

Can anyone help.
I use the ordinary pre-installed outlook program on my MDAIII. I have always been able tos end and receive pop email over wifi and I can receive email no probelms via gprs. However, when I send messages via gprs they come back as undeliverable. I don't think it used to happen all the time but I think it is doing now.
I have never changed the rom versions or done anything like that so I shouldn't have done it any serious damage.
Any help anyone?
Check if your e-mail acount provider needs password for outgoing emails. If so, probably writing your user name and password which you use to read your incoming mails to outgoing mails section will solve your problem.
nonereal said:
Check if your e-mail acount provider needs password for outgoing emails. If so, probably writing your user name and password which you use to read your incoming mails to outgoing mails section will solve your problem.
Click to expand...
Click to collapse
Thats sounds logical - although wouldn't that affect me sending mail via wifi? it works fine via wifi - just not GPRS?
That's also logical. :wink:
If your mail account provider needs an SSL connection and specify the incoming and outgoing ports, your GPRS carrier may not support this kind of connection.
SOrry to be dim but I am not sure I am quite with you. I know that some of my emails have previously got through but have no idea why this has changed. DO you know how I need to check these settings as I am not sure about it at all.
thanks so much
mobilecat said:
Can anyone help.
I use the ordinary pre-installed outlook program on my MDAIII. I have always been able tos end and receive pop email over wifi and I can receive email no probelms via gprs. However, when I send messages via gprs they come back as undeliverable. I don't think it used to happen all the time but I think it is doing now.
I have never changed the rom versions or done anything like that so I shouldn't have done it any serious damage.
Any help anyone?
Click to expand...
Click to collapse
The problem is some weard logic from the ISP's. You probably have an email account with the ISP that gets you your internet connections as well at home.
When using WiFi @ home you still send your email via your own ISP.
When you send email via GPRS, the email will be send via your GSM/GPRS provider of your sim-card which will be another telco/isp.
For some reason telco's/ISP won't allow you to send mail, using the smtp (outgoing mail) server of your own ISP. This is why it won't work via GPRS.
It very much depends on your telco company to get this working. I know the trick for vodafone in the Netherlands, but that won't help you I think. Most of the time some smart "googling" will help.
solved
Although it was long winded andnot exactly easy I have solved this by the most logical method.
I have kept my settings the same for my 3 pop email accounts (same ISP) for wifi and set up one new one called gprs etc. for sending mail by gprs with the outgoing server as smtp.t-mobile.co.uk rather than that of my isp. Thanks very much for sending me in the right direction.
Warning to anyone else struggling with similar probelms - you need to keep the acounts seperate I think. have one for wifi and one for gprs as the outgoing servers are going to be different and the blasted machines can't cope with automatically switching.
thanks to all concerned.

SOLUTION - Sending email on Cingular/ATT

I looked and saw there were a number of posts on the subject of sending POP3/IMAP email via Cingular/ATT and no actual working answers. When trying to send email via the carrier's wireless connection, not WiFi or Activesync, the status line would say "looking for changes" for a long time and then an error message reported that it could not connect to a server with the current settings or something to that effect. I too had this problem and found the solution on their support boards. The outgoing server for mail must be set to "cwmx.com" in order for POP3/IMAP mail to be sent correctly. The incoming server is your normal POP3 server like you'd set it up on your desktop for Outlook etc., such as "mail.bellsouth.net" or whatever you're using. Only the outgoing server is changed. I found no need for SSL or outgoing server authentication. This solution should work on WM5 and 6, although the setup screens are different. Make sure to set this up accordingly on all your POP3/IMAP accounts.
Hope this helps and sorry if it's a repeat.
Great tip, thanks
Excellent tip. Probably belongs in the Hermes WIKI. Shortly after I got my 8525, a friendly Cingular tech support person told me about this. I use it for my personal and office e-mail accounts, and it works great.
Setup is much easier on WM6. In WM5, I had to go into the advanced settings for the outgoing server (cwmx.com) and give it the name of the real server, as well as the user name and password. You don't have to jump through that particular hoop with WM6.

email smtp - not EVO specific

My first post (or maybe my second) and I'm probably gonna get crucified for not asking this in the right place....... well anyway.
My internet provider uses the cable modem id to authenticate smtp. So on my phone I can't send emails unless I'm on my home network.
So the question is does anyone know of an smtp server service that I can use to route my outgoing mail through?
Thanks for you help......
Noel
Use your sprint acct smtp or gmails.

[Q] POP BB email works, android email doesn't

I'm coming off a Blackberry curve 8300 and i was able to send and receive my company's email via POP3/SMTP just fine.
On my Android phone, i've never been able to get my company's SMTP to work on the e-mail program on the phone.
There's nothing complicated about the setup. mail.company.com for in and out servers, ports 110/25, no SSL, no log-in required.
any suggestions?
How can you run POP without a login? How would the POP server know who was asking to collect his|her mail?
read again. outgoing mail server is not working. i can receive my mail without issues. sending mail is the problem...
does it help to know it runs off an Exchange server?
I know nothing about Exchange, sorry.
found my answer.
http://www.motorola.com/Support/US-EN/Support-Homepage/Android-Support/Microsoft+Exchange+Email

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