Develop Bugs

Screen flashes black

Hi, when i open my gamepad slightly my screen will flash black, and if i hold it in a certain positionbit will stay black until moved.
This also happens sometimes when picking up my phone
Is it a loose cable or something?
Should i get it replaced?
Rooted stock R800i, .42
Thanks

Probably the ribbon cable inside the slider. It's a known defective part.
Sent from a Galaxy far, far away..

So i could claim it on my warranty?

I got this problem too. But mine worse, sometimes when I wanna type a message the screen goes black, or the screen's light go like disco light, keep blinking at the home page and camera. I sent to Sony Centre to claim warranty but after few days they returned me and told me it was a software problem. Could this be kernel problem?

Yeah, sometimes just touching the screen can do it
I want to unroot before i cant see anything haha

Ive noticed that its just the backlight that goes off, if i make it go black and look at the screen in light i can still see the things there
Im going to request a replacement regardless, starting to annoy me

I tried to reinstall stock firmware but no use. Still the same. I'm gonna tear everything apart and take a look at the ribbon.
Sent from my R800i using xda premium

jeff7424 said:
I tried to reinstall stock firmware but no use. Still the same. I'm gonna tear everything apart and take a look at the ribbon.
Sent from my R800i using xda premium
Click to expand...
Click to collapse
DO NOT I repeat, DO NOT take it apart!!
Once you do that your warranty is void permanently and no way to hide it! I can guarantee it's not your software. Revert it to absolute perfect stock and show them it still happens. I'm positive it's the hardware, NOT software.
If they don't wanna fix it after factory restoring, threaten to call head office about it because you already know it's hardware error and they are refusing.
And also mention that many people on the internet are aware that the slider cable is faulty, many have replaced it and fixed the same problem you have.
I'm thinking of mailing them, and requesting they have a recall because more and more people are having the same problem.
Sent from a Galaxy far, far away..

Ok, the screen only flashes black on SYSTEM APPS. The installed apps dont have this issue
Seems to have happened after i rooted
Any new ideas?

Okay. Thanks captain. I will follow your orders.

Ok, so ive tried to claim on my warrenty. They said they were gunna send a packet out to return the phone for repair. This was a few weeks ago. Within this time i have called them up 3 extra times stating i havnt recieved the pack.
Is this easy enough to fix myself as im bored of waiting for them and im doubting im ever going to recieve any repair
Thanks
Sent from my R800i using XDA

Have you tried flashing a fresh stock firmware?
Sent from a Galaxy far, far away

Yeah, used se repair thing
Problem still there
Sent from my R800i using XDA

http://www.youtube.com/watch?v=fQXH5GAf9UA&feature=youtube_gdata_player
Thats a video of my problem
Notice when it goes closer, when the screen goes black you can still see the homescreen
Sent from my R800i using XDA

Gray Screen with Dots

I have an Xperia Play R800i (o2)
Hi, a few weeks after rooting my Xperia Play I left it in the drawer for 3 days and it went really cold , so when I switched it on my screen had a grey screen with lots and lots of different colored dots everywhere so I quickly unrooted the phone. I forgot to mention than when I rooted my phone I changed the CPU through an app.
It happened every 20 minutes and when it did happen I used to slide the game pad up or press the power button a couple of times and it would go back to normal. And a few days ago I restored my phone to factory settings and now I cant get to the home screen and I also tried updating it using PC Companion but it still shows the screen .
So could someone please tell me if this is a hardware or software issue.
My phone is still locked to o2, I haven't unlocked the boot loader. And my warranty is still valid. I was going to go to the o2 store but thought if someone knew how to fix this because it might have been my fault a little because of me changing the CPU
p.s. I am a newbie to rooting. I followed steps off the internet.
Please someone reply and help me quickly. :good:

Oh no
I just got the exact same problem mate.
I get a weird grey screen every 20 mins just like you mentioned. And the only way I can get back to the normal screen is by sliding up the gamepad.
The phone is still usable but damn it feels like it might be dead soon.
Just to be safe im not going to restore like you did.
Sent from my R800i using xda premium

sfex3best said:
Oh no
I just got the exact same problem mate.
I get a weird grey screen every 20 mins just like you mentioned. And the only way I can get back to the normal screen is by sliding up the gamepad.
The phone is still usable but damn it feels like it might be dead soon.
Just to be safe im not going to restore like you did.
Sent from my R800i using xda premium
Click to expand...
Click to collapse
Yes, you might as well not and I contacted o2 and now I am going to go to the o2 store and get it fixed. And you might as well get it repaired as soon as possible or it will worsen.

My phone was bought on Amazon. I'll have to try a local shop maybe. If that doesn't work in not sure what I'll do.
Although at the moment it's working fine only getting the fuzzy screen like 3 times a day.
Sent from my R800i using xda premium

I contacted Sony they said I should try repairing from the sony Ericsson pc suite. He also said if that doesn't work you can send it in to repair. I was told that if it's a hardware problem then they would repair it for free. But if it's a water damage or dropped phone problem it's unrepairable and they would charge me £10.
Pretty pleased with that actually because I'm almost certain my mobile wasn't damaged by a drop or water. So it has to be an hardware issue.
If not then well in screwed.

sfex3best said:
I contacted Sony they said I should try repairing from the sony Ericsson pc suite. He also said if that doesn't work you can send it in to repair. I was told that if it's a hardware problem then they would repair it for free. But if it's a water damage or dropped phone problem it's unrepairable and they would charge me £10.
Pretty pleased with that actually because I'm almost certain my mobile wasn't damaged by a drop or water. So it has to be an hardware issue.
If not then well in screwed.
Click to expand...
Click to collapse
was that suppose to be £10 or £100? ten seems to cheap but a hundred seems to expensive
Sent from my R800i using Tapatalk 2

It's 10 I said the exact same thing.

sfex3best said:
It's 10 I said the exact same thing.
Click to expand...
Click to collapse
lol ok
Sent from my R800i using Tapatalk 2

This is the hardware problem. This is the tape connecting the screen with pad issue. Buy new tape, change and everything will be ok.

Well I have sent it in to Sony now. I'm sure Sony will fix it right?
If they do send it back unrepaired then I may think of doing this myself.
sent from PC missing Xperia Play already.

sfex3best said:
Well I have sent it in to Sony now. I'm sure Sony will fix it right?
If they do send it back unrepaired then I may think of doing this myself.
sent from PC missing Xperia Play already.
Click to expand...
Click to collapse
I went to the o2 store on monday and today I got it back and they didn't charge me and it works fine and it also has 90 day warranty with it. It came really fast. So those on o2 with the warranty send it and they'll fix it. And those on other networks send it in to get it checked if it is under the warranty and for those who don't have a warranty or insurance or whatever then it will cost you.

......
badmansam said:
I went to the o2 store on monday and today I got it back and they didn't charge me and it works fine and it also has 90 day warranty with it. It came really fast. So those on o2 with the warranty send it and they'll fix it. And those on other networks send it in to get it checked if it is under the warranty and for those who don't have a warranty or insurance or whatever then it will cost you.
Click to expand...
Click to collapse
did they explain what is the problem with you xplay? my warrant has expired so i cant send it back anymore.
just looking for clues on what am i supposed to do with these phone.. very upset with the development

[Q] Will my phone be replaced?

I bought a One X about a month ago. Brand new and unbranded. I started having issues with it. First was Audio Stutter, i contacted HTC support and they told me to clear cache through the recovery. This didn't work. The only way to fix this was to restart the phone with the headphones plugged in. Secondly the Vibrator started making a clicking noise every time i typed with the keyboard or used the capacitive keys. And now while charging my phone i started to notice yellow spots appear at the bottom of the screen (Which is a known issue with these devices) but disappeared after a while when i removed it from charging. This might be because the phone gets VERY HOT when its charging. I replaced the charger but i still had these issues. I contacted HTC and booked my phone in for repair. I'm just wondering whether they will give me a new phone or attempt to repair it.

Hi,
if it's within 30 days of purchase the seller should offer a replacement. If not they will more than likely say they'll repair it - like you said.
I've had no end of problems with mine recently, but HTC kept repairing it - which is fine by me. The one x I am using now is a replacement as the previous one kept breaking.
So I guess it comes down to HTC, it'll be there decision. But they'll normally try to repair it at least once before replacing.
Cheers
Sent from my HTC One X using xda premium

jayclarke said:
Hi,
if it's within 30 days of purchase the seller should offer a replacement. If not they will more than likely say they'll repair it - like you said.
I've had no end of problems with mine recently, but HTC kept repairing it - which is fine by me. The one x I am using now is a replacement as the previous one kept breaking.
So I guess it comes down to HTC, it'll be there decision. But they'll normally try to repair it at least once before replacing.
Cheers
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I have a feeling they might replace it. To fix the audio stutter they might have to replace the Main board and to fix the screen they will have to replace everything. Won't it not be cheaper and less time consuming to send me a new one instead. The thing i hate most is getting a phone back after it has been repaired and it does not feel the same anymore..doesn't feel new.

omondisingh said:
I have a feeling they might replace it. To fix the audio stutter they might have to replace the Main board and to fix the screen they will have to replace everything. Won't it not be cheaper and less time consuming to send me a new one instead. The thing i hate most is getting a phone back after it has been repaired and it does not feel the same anymore..doesn't feel new.
Click to expand...
Click to collapse
It just depends on HTC. I had mine repaired twice and now on my second replacement device (which is perfect - touch wood). I first suffered with Wifi - then it got repaired, but came back with a loose camera, yellow spots on the screen, broken vibration and overheating. So they offered to replace the device because it was brought back within 30days (more like they made the problems worse). So they gave me a new one - but that was faulty as it had a yellow tint to the screen, so they replaced it again because i brought it back within a week.
I know what you mean by it not feeling the same after it has been repaired - but to be honest i really couldn't tell a difference, normally i can.
They will more than likely offer to repair it, as its a lot cheaper than HTC giving you a brand new phone. At least you can get a repair and its not voided for a particular reason.
Cheers.

I just got off the phone to HTC regarding my Phones repair status and what they did to fix it. I initially sent my phone in for repair Because of Audio Crackling, Vibration motor fault when using softkeys or keyboard and Yellow spots on the screen when i charge the phone. NOW they are telling me they perfomed tests on the phone and found a WiFi problem(Which i never had a problem with) and they have fixed it and have shipped the phone to me. What Pisses me off is the fact that I'm getting my phone back with the exact same problems. I asked them why was the problem description not followed and they said they had a bug in their system so they did not know what the problem was when i clearly sent a copy of the paperwork that was emailed to me when i booked the phone for repair. It clearly states on the 'Problem Described:' section on the paperwork that i the above three problems. Has this ever happened to anyone?

I brought mine from Carphone Warehouse so my phones are always sent to there repair center. But I must say I've heard many complaints about HTCs repair service.
Cheersm
Sent from my HTC One X using xda premium

They might replace it.. my original (bought) handset had G-sensor issue, so I submitted it in HTC service center and also complained 3 more problems.. it took 40 days, but they have sent me back a brand new one X handset, here in India.
Sent from my HTC One X using xda app-developers app

HOX screen problem and repair

This is a couple of pic from my HOX that is faulty....i know theres afew people here that having the same screen problem as me and maybe not....the screen is glitching and sometimes blank but touchscreen still responsive....cause my warranty is void and i cant have a replacement, i want to make a repair at any phone shop that can repair it or if im brave enough, i do it myself...the cost in HTC center is expensive...what i want to know is, is the problem here is from the LCD display only and not on any other hardware...cause there is a LCD display with Digitizer that sell is cheaper than HTC center...and original..if i replace it, can the problem be solve...is it can be done...tq

At a guess I would say it's an issue with the memory holding the framebuffer, but it could be a problem with the bus connecting it to the screen.
Hard to say if a screen replacement would fix it.
If a stock ROM doesn't fix it, it's a hardware fault. That's usually covered under consumer protection laws. HTC are not obliged to uphold (or even provide) a warranty, but the retailer is obliged to honour your statutory rights.
Where did you purchase it?

BenPope said:
At a guess I would say it's an issue with the memory holding the framebuffer, but it could be a problem with the bus connecting it to the screen.
Hard to say if a screen replacement would fix it.
If a stock ROM doesn't fix it, it's a hardware fault. That's usually covered under consumer protection laws. HTC are not obliged to uphold (or even provide) a warranty, but the retailer is obliged to honour your statutory rights.
Where did you purchase it?
Click to expand...
Click to collapse
Sounds serious....i have flash everything to stock using the right RUU and relocked the bootloader...when sending it to repair, they claim that i have rooted the device and warranty is void...when i said the cost of repair, they said its about RM500( around 150 USD )..and this is a lot...
I purchased my HOX in my country MALAYSIA, in 2nd hand market...the problem occur about a month of using....i received in perfect condition and LOCKED bootloader...
i hope this help, cause i really wanna get my HOX fix....

even i have the same problem.......it began shortly after the JB update...........i bought my phone from mobile store......but the warranty is given by HTC and i am afraid i also have voided my warranty by opening it and unlocking the bootloader...what to do ??

What i want to know is what causing this problem..if its like what BenPope said....is there a way to fix it....manually and cheaply.....

I have restored my stock backup and relocked the bootloader after that I did a hard reset.....after that no screen problem till now.....try it
Sent from my HTC One X using Tapatalk 2

martin132014 said:
What i want to know is what causing this problem..if its like what BenPope said....is there a way to fix it....manually and cheaply.....
Click to expand...
Click to collapse
I don't know what your hox problem but I know it is hardware faulty cuz I read a thread in XDA bout the same problem like yours but the solution is send to HTC and get replacement with new unit. So that won't help you I believe as you void your warranty.
You could try searching in lowyat forum and look for shop that provide repairs for HOX. If you live in KL, there is one shop around pandan indah that could replace your lcd+digitizer for below rm200 i think.
Sent from my HTC One X using xda premium

My screen....before ...now fine after hard reset
Sent from my HTC One X using Tapatalk 2

godslay3r said:
I have restored my stock backup and relocked the bootloader after that I did a hard reset.....after that no screen problem till now.....try it
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
DevilRedJack said:
I don't know what your hox problem but I know it is hardware faulty cuz I read a thread in XDA bout the same problem like yours but the solution is send to HTC and get replacement with new unit. So that won't help you I believe as you void your warranty.
You could try searching in lowyat forum and look for shop that provide repairs for HOX. If you live in KL, there is one shop around pandan indah that could replace your lcd+digitizer for below rm200 i think.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
godslay3r said:
My screen....before ...now fine after hard reset
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Well...I have did a hard reset a couple of times now...even the phone center do it for me...but it still occurs..what I want to know is, can replacing LCD with digitizer solve my issue....I just afraid it is a motherboard faulty...:'(

martin132014 said:
Well...I have did a hard reset a couple of times now...even the phone center do it for me...but it still occurs..what I want to know is, can replacing LCD with digitizer solve my issue....I just afraid it is a motherboard faulty...:'(
Click to expand...
Click to collapse
i have confirmed it fro htc service center its not fault of LCD its mainboard (motherboard) issue.

dude i just got the issue again this morning ...............I have sent the phone to the service centre and i Just hope that they will replace the mainboard or watever is causing it and dont blame it on the unlocked bootloader or me opening the phone..............keeping my fingers crossed ............

scorpio50 said:
i have confirmed it fro htc service center its not fault of LCD its mainboard (motherboard) issue.
Click to expand...
Click to collapse
Damn, that's bad...I was hoping its not...bad luck for me then...so I think repairing the motherboard only can be done in HTC center only...not other phone shops...how much can you think it will cost...

I have found out something....whenever the screen go wanky, when I flex the phone, the phone sometimes respond differently...sometimes ok sometimes make it worst...is this screen or motherboard problem I wonder....

martin132014 said:
I have found out something....whenever the screen go wanky, when I flex the phone, the phone sometimes respond differently...sometimes ok sometimes make it worst...is this screen or motherboard problem I wonder....
Click to expand...
Click to collapse
I have the same problem. Did you find a solution or did you learned where prb exists? Mainboard or lcd?

This happend to me to and I send my phone to repear centre and they change the LCD Display and the problem still exist. Today I sended back to repear centre and will see what will the do with the phon. But from google I lern it is hardware problem on Mainboard! I hope the will change the mainboard or whole phone with new one.

Thant said:
This happend to me to and I send my phone to repear centre and they change the LCD Display and the problem still exist. Today I sended back to repear centre and will see what will the do with the phon. But from google I lern it is hardware problem on Mainboard! I hope the will change the mainboard or whole phone with new one.
Click to expand...
Click to collapse
Same problem here..brief history of my One X
1. Phone is rooted, installed AOSP 4.2.2
2. I broke the screen last February and had it replaced (the center said its genuine HTC screen which they ordered from their contact from HTC, I've no way to check though but the quality is as good as the old one so no complaints there)
3. About a month ago, screen wont diplay when I unlock/wake..its just black but it can receive messages, play music etc..I can even answer calls (blind swipe of the screen to answer)
4. I gave up, and bought a new phone as I dont want to spend another S$200 bucks or so to repair it (initial screen replacement cost me S$240).But, out of curiosity, I booted it up last month (charged it to retrieve some pictures) and the display showed. The next morning, again it wont turn off.. As I have it encased in an otterbox commuter, I decided, WTH just do drop tests see if the otterbox was really able to protect.
After a few drops, I decided to wake the screen..And yes again it worked LOL
Now this on and off thing happens a lot..sometimes I'm able to wake it sometimes not (after a long period of the display being off)..
Just now, it wont turn on again, and again I dropped it face down (for the lulz) and the screen turned on again
here it is now, charging
One thing i noticed though, the screen would corrupt and lock up (sometimes) when I rotate screen to landscape
PS. damn this HTC One ultrapixel camera sucks

Touchscreen firmware update?

Hello. I have been having major problems with my touchscreen as far as a dead spot up top and whenever i hit the home button it automatically activates the button right beside it at the same time. So by hitting the home button it actually presses two buttons at the same time. Hope that makes sense. Anyway i remember reading somewhere awhile ago about being able to update touchscreen firmware and i was wondering if anyone knows how or if i can do this. I tried looking but not having much luck. Im on the latest ZVG stock. LS980 sprint. Thanks for any help u could give.
Sent from my LG-LS980 using XDA Free mobile app

Same problem here; the Sprint store tech told me that it "sometimes happens", although I've NEVER seen, nor heard of a phone, less than two years old, having such a problem. Sprint tech suggested I have it fixed, for $75. Insurance or not, it will still cost the same (deductible). Cheapest option: If you've got the expertise and patience; buy a new digitizer on ebay, for about $8, and replace it... next option, buy a new phone, and sell the defective, disclosing the touch screen digitizer issue.

Digitizer is more like 40 bucks
Sent from my LG-LS980 using XDA Free mobile app