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Hi all,
I received a new Desire (and man, do I luuuurve it! ) and need to transfer everything from the "old" one (well, 2 weeks old) and couldn't find a free app that would backup everything ok. I used to have Sprite Backup on my previous HTCs courtesy of O2, and it always did a brilliant job. So I purchased the paid-for version on the Market, currently 2.0 which didn't work at all on the Desire, as reported in some comments.
What a useless bunch they are. I contacted them about a week ago and they confessed 2.0 doesn't work with the Desire, but they think they have a fix and sent me a 2.1 alpha (yes, alpha). They were right in part, the backup worked seamlessly. But then when I tried to restore the data on the new phone, Sprite Backup force-closed on the System Settings restore and I lost everything that was on the 7 home screens, and the HTC Sense widgets are simply gone for good. Trying to restore any item (System Settings, Contacts, Messages etc.) usually ends up either in force close or fail + bug report, and when it doesn't it says it was successful but actually restored nothing at all...
I've been trying to contact Sprite Software ever since, last time was 2 days ago, but they're not replying to me any more. Now I want my money back, I shouldn't have to pay for a service I never got, not mentioning the trouble and hours trying to fix my backup. Eventually I purchased MyBackup Pro which did a brilliant job at it, even though it doesn't backup the Home screens and my Sense widgets are still missing as they're not listed in my installed apps because they came as standard.
So sorry to go about it the long way, but I write for 2 reasons:
- For one, do not give your money to Sprite, at least not until they fix this problem and boost up their support service.
- And most importantly, how do I get my widgets back? Since they come as standard, they're not on the Market or anywhere else I looked. Or could I maybe factory-reset the phone and restore again but this time with MyBackup Pro? I was afraid that it might mess up the T-Mobile settings like it did on my old Polaris with O2, they could never fix the MMS settings after that (not that I receive that many anyway).
Help and advice much appreciated, thanks a lot in advance (well thanks NOT Sprite Software!). Happy Desiring all.
Jay
I experienced something similar with spirit, I simply factory reset the handset and it was fine.
That worked fine! No issues at all, even all the T-Mobile stuff was still there. Got my widgets back, I'm even shocked how good the hard reset is compared to WinMo, it's so stress-free that I could even imagine trying out a few custom ROMs without having to worry about getting it back in order if it goes wrong.
So happy I switched to Android, but I still haven't found a good backup app for the Desire. Sprite still ignoring me...
Kiddson said:
That worked fine! No issues at all, even all the T-Mobile stuff was still there. Got my widgets back, I'm even shocked how good the hard reset is compared to WinMo, it's so stress-free that I could even imagine trying out a few custom ROMs without having to worry about getting it back in order if it goes wrong.
So happy I switched to Android, but I still haven't found a good backup app for the Desire. Sprite still ignoring me...
Click to expand...
Click to collapse
mybackup pro is perfect
I believe I was the one who first reported that 2.0 wouldn't work on the Desire 3 weeks ago. They originally asked me to download spritediagnostics from the Market, run it as soon as 2.0 crashed and email them the generated crash log. I did this and a few days later they sent me the 2.1Alpha. This worked on my Desire but wiped my HTC Sense widgets same as you. I reported the problem to them but had to Hard Reset to get them back. I can't say I've had the same poor customer service problems though as they've always responded very quickly even been helpful.
Anyhow, it took me days to get my phone back to how I like it so I'll not be using Sprite Backup again until they sort out the Sense widgets problem - there's no benefit to it over HTC's own on board backup.
So my Dinc which I bought on launch day blew the front speaker yesterday. I called Verizon and they are shipping me a brand new Dinc out today. My question is, I have already rooted my phone and installed like 50 paid/free apps on it with tons of other crap, settings, data, etc. I have made multiple nandroid backups and titanium backups. Can I just save the backups on my SD card then get my hands on the new Dinc, root that one as well then use my backups on the SD card to just load everything on to the new phone so I don't have to go through the process of re-setting up my entire phone again? Do I have to repurchase all my paid apps again?Any advice would be appreciated, thanks guys.
I think you should be good with a restore. That is what I did when I got my replacement....the paid apps are attached to your user name so you shouldn't have a problem with them
Sent from my ADR6300 using XDA App
Bern612 said:
I think you should be good with a restore. That is what I did when I got my replacement....the paid apps are attached to your user name so you shouldn't have a problem with them
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Thank you for the quick reply. So basically I should just get the new phone, root it, install titanium backup, then install my SD card from the old Dinc to the new Dinc and run the backup? That will insall all my old settings, data, and apps?
I'm just looking to make this phone switch as easy and painless as possible. Thank you.
I did what you're outlining above without any issues.....Although I've read that the new SLCD phones (Hardware Version 0003) aren't working with ClockWork. I don't know if there's a fix, but be sure to check your Ver prior to rooting so that you're not creating a problem for yourself. You might want to search around to see if there's a fix for the CWM/SLCD devices.....
Wynnded said:
I did what you're outlining above without any issues.....Although I've read that the new SLCD phones (Hardware Version 0003) aren't working with ClockWork. I don't know if there's a fix, but be sure to check your Ver prior to rooting so that you're not creating a problem for yourself. You might want to search around to see if there's a fix for the CWM/SLCD devices.....
Click to expand...
Click to collapse
I told the CSR rep that I wouldn't accept the phone if it arrived and had an SLCD screen. He assured me that this one did have an AMOLED screen though. If it arrives and isn't AMOLED I will just purchase a new front speaker off ebay and replace it on my old phone so this transferring process will then be moot, but if the phone is an AMOLED one when it arrives (fingers crossed) I would then be transferring everything between phones.
Well maybe not
I am on my DINC # 3 and had transferred a Nandroid from 1->2 and then 2->3. At that time I asked the same question on this board and was advised by Adrynaline (I think) that this is bad, as certain information carries forward, and if they recycle your prior DINC and put it back into operation, you BOTH will have phones which are identified the same.
I am NOT saying that the EIN etc is the same, and I leave that for a proper search of this forum. I am saying that it was said that SOME information carries over, and they they had run a test of using a nandroid on another Dinc and then messed with each other's phone.
I can confirm, however, one truth to this. I installed Shazam on Dinc # 1, and it carried through to Dinc # 2 and Dinc # 3 on the nandroid. When they went to grandfathering prior installs, my Dinc # 3 still had the grandfather. When I read the post, restored the virgin Dinc # 3 nandroid, and reinstalled, I was no longer grandfathered. This means that whatever information was tracked by Shazam to determine your phone did change, on the same hardware, based on a Nandroid restore.
Adrynalyne found that the android_id of both phones would be the same. As such, apps can be involunatrily pushed to either phone (using AppBrain, for instance) by either user. In short, it's possible that one could actually end up getting unwated apps on their phone or inadvertntly subsidizing paid apps for someone else..
So I received the new Dinc and it was an AMOLED screen. I quickly rooted the phone then downloaded Titanium backup. I transfered my memory card to the new phone and ran the backup. It restored EVERY one of my apps and ALL of my system settings and data. I didn't even have to re set up my wallpaper. Everything went smoothly and it's basically the same exact phone as my old phone just with a working speaker! Thanks guys for the help
So had an issue over the last month were my phone had it's IMEI reset to 0 (Zero) tried to fix it myself but no go but one of the advantees of living in a big city is there are lots of these little stands that can do wonders in a few hours and hey presto working again, however it has given me a bit of a scare re my data etc, i back up sms/phone logs etc using "Super Backup Pro" however phone calls i tape and voice recording could have been lost but was able to save them, so i have done OK but as i say it given me a heads up.
So i now need to look at some kind of back up software, I am in love with LG's UI so doubt i will move away from LG in the future, should i just use the LG back up software or do you suggest something else? Right now i'm using the G3 but suspect i will get the G6 within the next 12 months so something that will work on different models.
Also I'd love somethng like Acronis True Image, so i can back up ALL partitions and everything on what ever phone i'm running, any suggestions is very welcome.
All1
To make a full backup: NANDROID (you can use TWRP).
To backup apps, use titanium backup
Hello,
The vibration motor has suddenly failed on my phone. It now hardly vibrates at all and is extremely loud.
The problem seems more or less identical to this one watch?v=ZPqGD2uGG4o if you are curious.
The sound doesn't come from the speakers and I have no reason to believe it could possible be a software issue. Ie no recent installs or updates.
First thing I did was contact google. They had me boot into safemode to see if the problem persists. It does. However they now require that I reformat the phone.
This leads me to my question on how I can backup ALL app data. I have 400+ apps and it would suck to have to reset them all and or lose data.
I can sync phone contacts and such but without root I don't have a way of backing everything up.
Or is there another way to get Google to actually get me a replacement?
Thank you for your time.
If you're bootloader unlocked then root it and use Titanium backup, save it to the computer afterwards. Then unroot and factory reset as they ask. I'd probably not do that but if you have to get a new device, well then you have to. Maybe there is another way, but I've not seen it. Non root backup apps don't backup and restore your data reliably. If you are bootloader locked then I do believe you're out of luck. Pretty lousy of them to make you do that. If they just sent you a new one then you could copy from the old to the new. Maybe suggest that to them.
When you set up the new pixel using info from an old device, how much data is transferred? That may be an option.
I just went from rooted with custom ROM to full stock unrooted. All of my apps restored from the play store. I had to log into a few, but others seemed to retain app data, like Strava for instance. Google's back up seems to be getting better and better. I use SMS backup and restore for SMS/MMS because Google's backup service does not support MMS.
Well in case anyone is wondering... I bit the bullet and did the factory reset. The problem still exists of course.
Rant ahead, sorry/
There is an odd sound coming from within the device itself (not the speakers) and Google blames software? Is there some hidden second speaker inside?? It quite dumb and infuriating.
Even if there was doubt you would think running in safe mode which disables all the third party software would be enough to prove it.
It took me hours to copy everything and make sure everything was backed up. I don't blame the rep, he told me he HAD to make me do this. Honestly, I kinda wish I would have just told him I did it and it didn't work since there was no way it could have been software.
Well now a refurbished replacement is on the way. Which isn't ideal either. It has an issue that isn't too uncommon. I can find a dozen posts online about it which means there is probably hundreds of people with this problem at least. Now I have to put up with a refurbished which probably has a battery worse off as well as who knows what else.
This whole phone feels rushed, to be honest, and I regret buying it.
I won't be buying any more google hardware unless either they change in the future or the particular device has months of reviews.
/End rant
bobby janow said:
If you're bootloader unlocked then root it and use Titanium backup, save it to the computer afterwards. Then unroot and factory reset as they ask. I'd probably not do that but if you have to get a new device, well then you have to. Maybe there is another way, but I've not seen it. Non root backup apps don't backup and restore your data reliably. If you are bootloader locked then I do believe you're out of luck. Pretty lousy of them to make you do that. If they just sent you a new one then you could copy from the old to the new. Maybe suggest that to them.
Click to expand...
Click to collapse
I didn't know you could unroot and make it seem like it didn't happen. This is what I should have done. Thanks for the suggestion.
"If they just sent you a new one then you could copy from the old to the new. Maybe suggest that to them" I suggested this to them several times. One guy told me he wasn't allowed to even rma it until I reformat despite there being no way its a hardware issue.
mlin said:
When you set up the new pixel using info from an old device, how much data is transferred? That may be an option.
I just went from rooted with custom ROM to full stock unrooted. All of my apps restored from the play store. I had to log into a few, but others seemed to retain app data, like Strava for instance. Google's back up seems to be getting better and better. I use SMS backup and restore for SMS/MMS because Google's backup service does not support MMS.
Click to expand...
Click to collapse
If I had the replacement phone up front then transfering is easy. Google even has a built in mechanism, but google wouldn't RMA it and have one sent out until AFTER resetting it. A lot of data is synced but my 400+ apps, none of them seem to sync via the backup and restore feature. I also have 80+gbs of other files beside pictures. I bought the 128gb for a reason... Thanks for the suggestion.
Just ordered the 6pro. On my current samsung A71 5G, there was an app to transfer the data, files, apps from
my old phone to the sammy.
I didn't really find one, there were some apps but is there a sure fire way to transfer the apps, files etc from my
samsung, over to the pixel 6 pro, when I get it?
TIA
p51d007 said:
Just ordered the 6pro. On my current samsung A71 5G, there was an app to transfer the data, files, apps from
my old phone to the sammy.
I didn't really find one, there were some apps but is there a sure fire way to transfer the apps, files etc from my
samsung, over to the pixel 6 pro, when I get it?
TIA
Click to expand...
Click to collapse
My preferred method is to transfer files from the old phone to my laptop and then transfer from there to the new phone. Then I gradually add the apps back over time starting with the most relevant.
I use Google's own built-in Android cloud backup option. When your new phone gets to the part where it suggests you plug your old phone into your new phone, you could do that - or tell it you don't have the old phone and then it will offer you the available cloud restores for your account.
Edit: I'm assuming your old phone isn't rooted, being a Samsung. Being rooted would give you all sorts of other options like Swift Backup, and Titanium Backup, and others, which when used on rooted phones could backup and restore more app data than any non-root solution.
Have fun with your new phone.
roirraW edor ehT said:
I use Google's own built-in Android cloud backup option. When your new phone gets to the part where it suggests you plug your old phone into your new phone, you could do that - or tell it you don't have the old phone and then it will offer you the available cloud restores for your account.
Edit: I'm assuming your old phone isn't rooted, being a Samsung. Being rooted would give you all sorts of other options like Swift Backup, and Titanium Backup, and others, which when used on rooted phones could backup and restore more app data than any non-root solution.
Have fun with your new phone.
Click to expand...
Click to collapse
No, it's not rooted. Knox...
I just don't look forward to installing all the apps again. That's ONE thing I did like about the A71 and the samsung app that transferred everything from the old phone to the A71. SIMPLE.
(yeah, I'm gettin' old) LOL
p51d007 said:
No, it's not rooted. Knox...
I just don't look forward to installing all the apps again. That's ONE thing I did like about the A71 and the samsung app that transferred everything from the old phone to the A71. SIMPLE.
(yeah, I'm gettin' old) LOL
Click to expand...
Click to collapse
When I relatively briefly went back to Samsung (Note 10+) between my Pixel 1 and this 6 Pro, I used Samsung's app to transfer over cable what it could and I don't think it transferred any app data, only apps themselves. Google's cloud backup at least backs up and restores app data for apps that the developers have implemented that in.
I do miss LG's built-in non-root backup and restore function I had on the G3. It was almost as capable as root solutions - it got nearly every piece of app data. I was rooted anyway, but LG's solution was so good I only used Titanium Backup for apps that didn't restore app data via LG's tool.
p51d007 said:
Just ordered the 6pro. On my current samsung A71 5G, there was an app to transfer the data, files, apps from
my old phone to the sammy.
I didn't really find one, there were some apps but is there a sure fire way to transfer the apps, files etc from my
samsung, over to the pixel 6 pro, when I get it?
TIA
Click to expand...
Click to collapse
There seems to have been a lot of people who had problems with their phone when they first got it because they transferred data, apps, etc., from another phone. Heard a lot of stories about when they clean installed everything the problems went away.
Not saying this will happen to you, but might want to think about clean installing everything initially just to avoid potential problems. Just an idea...
I dont know much about the A71 but I upgraded from a Samsung Note 10 to the 6 Pro and used the direct cable option. Inserted sim into the pixel, powered on and followed the screen prompts. It transferred everything EXCEPT some apps that came from the Galaxy store.
Even the files on my sd card were transferred to the pixels internal storage. Kept folder structures too. I have to say I was impressed that I didnt lose anything. Just had to replace Samsung apps with either Google or third party apps.
Used the included cable, got everything transferred, then all the apps that required to be updated by google.
The only "issue" I had was after putting in the sim card (at&t prepaid), I had no cell service. The at&t message
came up, connected me with a semi-English speaking person, told them what phone I was using and LOL, this
is what she said "The google pixel 6 pro is probably not compatible. I told her...ummm it just came out not
that long ago. After giving her my IMEI number, the model number of the phone, presto/jumbo/mumbo and
it started working.
LOL...not compatible. Reading from a script most likely. Also, she mentioned that it won't work on 3G
Gee, no kidding? LOL
I'm with the people that say do a clean install. I have ran into too many issues over the years transferring data, apps, media, etc. from my old phone. Also I have found that there were many apps on my old phone I never used. I got my P6P a week ago. Before I moved to the P6P I copied all photos, videos, downloads, text photos, and other stuff I needed from old phone to my computer. I'm not a huge fan of moving old texts to new phone but if you are (like my wife who has 6,000 texts she cannot live without use SMS Backup & Restore. In reality this is a good practice for me to backup. Not a big fan of only having only the cloud. Afer this I booted up P6P and logged into google. Contacts updated through Google. I essentially install other apps when I need them on my phone and move stuff from my computer backup to phone. This might sound old school but I don't like being dependent on cloud etc. when going to new phone. I want my own backup on everything. I also have found I run into less issues doing it this way.
I did a full device transfer using the Samsung app from the Note 10 to the S21 recently and have been having issues with the S21 since. I'm sending it back and have the P6P on its way, and I intend to do a clean install to avoid app data giving me issues.