Develop Bugs

Sprite Backup 2.1 killed my HTC Sense widgets

Hi all,
I received a new Desire (and man, do I luuuurve it! ) and need to transfer everything from the "old" one (well, 2 weeks old) and couldn't find a free app that would backup everything ok. I used to have Sprite Backup on my previous HTCs courtesy of O2, and it always did a brilliant job. So I purchased the paid-for version on the Market, currently 2.0 which didn't work at all on the Desire, as reported in some comments.
What a useless bunch they are. I contacted them about a week ago and they confessed 2.0 doesn't work with the Desire, but they think they have a fix and sent me a 2.1 alpha (yes, alpha). They were right in part, the backup worked seamlessly. But then when I tried to restore the data on the new phone, Sprite Backup force-closed on the System Settings restore and I lost everything that was on the 7 home screens, and the HTC Sense widgets are simply gone for good. Trying to restore any item (System Settings, Contacts, Messages etc.) usually ends up either in force close or fail + bug report, and when it doesn't it says it was successful but actually restored nothing at all...
I've been trying to contact Sprite Software ever since, last time was 2 days ago, but they're not replying to me any more. Now I want my money back, I shouldn't have to pay for a service I never got, not mentioning the trouble and hours trying to fix my backup. Eventually I purchased MyBackup Pro which did a brilliant job at it, even though it doesn't backup the Home screens and my Sense widgets are still missing as they're not listed in my installed apps because they came as standard.
So sorry to go about it the long way, but I write for 2 reasons:
- For one, do not give your money to Sprite, at least not until they fix this problem and boost up their support service.
- And most importantly, how do I get my widgets back? Since they come as standard, they're not on the Market or anywhere else I looked. Or could I maybe factory-reset the phone and restore again but this time with MyBackup Pro? I was afraid that it might mess up the T-Mobile settings like it did on my old Polaris with O2, they could never fix the MMS settings after that (not that I receive that many anyway).
Help and advice much appreciated, thanks a lot in advance (well thanks NOT Sprite Software!). Happy Desiring all.
Jay

I experienced something similar with spirit, I simply factory reset the handset and it was fine.

That worked fine! No issues at all, even all the T-Mobile stuff was still there. Got my widgets back, I'm even shocked how good the hard reset is compared to WinMo, it's so stress-free that I could even imagine trying out a few custom ROMs without having to worry about getting it back in order if it goes wrong.
So happy I switched to Android, but I still haven't found a good backup app for the Desire. Sprite still ignoring me...

Kiddson said:
That worked fine! No issues at all, even all the T-Mobile stuff was still there. Got my widgets back, I'm even shocked how good the hard reset is compared to WinMo, it's so stress-free that I could even imagine trying out a few custom ROMs without having to worry about getting it back in order if it goes wrong.
So happy I switched to Android, but I still haven't found a good backup app for the Desire. Sprite still ignoring me...
Click to expand...
Click to collapse
mybackup pro is perfect

I believe I was the one who first reported that 2.0 wouldn't work on the Desire 3 weeks ago. They originally asked me to download spritediagnostics from the Market, run it as soon as 2.0 crashed and email them the generated crash log. I did this and a few days later they sent me the 2.1Alpha. This worked on my Desire but wiped my HTC Sense widgets same as you. I reported the problem to them but had to Hard Reset to get them back. I can't say I've had the same poor customer service problems though as they've always responded very quickly even been helpful.
Anyhow, it took me days to get my phone back to how I like it so I'll not be using Sprite Backup again until they sort out the Sense widgets problem - there's no benefit to it over HTC's own on board backup.

g sensor/notification light failure.

I hope this hasn't been covered here before. I've searched all over xda and Google for a solution but no one seems to address my specific situation.
I used to have a Samsung Epic. I traded my friend for an evo. I swapped our SD cards since epic comes with 16gb. When I got the phone she hadn't made any modifications. Completely stock. My accelerometer and notification light worked fine at the start. Since then I've rooted and installed many custom roms. Before I traded her the epic I was trying to create more space on my SD card and wiped the whole thing. Bad idea. The Rom I was using kept force closing closing all my apps. I flashed a backup I had stored on ny computer and it was no problem.
I'm not sure when my accel and LED stopped working with my evo..these aren't features I use or pay attention to on a daily basis. I only really care about the accel and have been trying to fix it for quite a while now.
I've read in different threads to A) Unroot, wipe everything, and use an RUU to go completely back to stock. B) download and push the accel file over the old one under data/misc in the root of your SD and C) download the sensor debug app to see if it gets a reading. Ive tried them all. I'm back at stock, unrooted. I downloaded the file but when I wiped the SD card it deleted all of my root folders. When I used the RUU it created some of the original folders but not all of them and not the ones specified to replace the files. I tried to create them myself but it made no difference. When I opened the sensor debug app it did not get a reading..or...at least I don't think so, but I don't know exactly what is supposed to come up.
Everything I've read so far tells me this is a hardware issue...but if it was working when I first got it how could it be an issue with the hardware? I had to have erased some necessary file or source that's causing this problem. Right?
Does anyone have any thoughts or ideas? I guess since I'm not rooted anymore I could go to Sprint and have them replace it but I don't really feel right about doing that and honestly id rather just learn what I did wrong and how to fix it. I feel like there's got to be a way to format my SD card to the evo stock settings.
My only thoughts would be to either copy the contents of the original owners SD card, unless theepic has already gotten rid of her original evo files, or copy the contents of someone else's SD card who's evo still has these things working. Would that work?
Thanks in advance for reading this novel and for any input you might have. I've been lurking about in these forums for a few months now and there are some brilliant devs and posters around here.
Oh. One more thing. As I mentioned earlier, the accellorometer is what Im really worried about fixing. The notification light is of little importance but I feel confident that these two issues go hand in hand.
Thanks again for anything you may be able to contribute. This is a long long post for something noooot really that important or common.

[Q] rooting my htc incredible

I own an HTC INCREDIBLE and I've been told to "root" my phone to get rid of all the bloatware. What is rooting and how do I do it? A lot of my apps and all of my music and all photos are saved to my mem card. There are some HTC apps I would actually like to keep. Also, is there anyway I could get swipe on my phone?

Yep - you can root your phone to get rid of bloatware and allow you to do all sorts of other things, basically, rooting the phone allows you to be the administrator of your phone, whereas now you just have a user account on it ... As for how to root, that's been done a lot of different ways and is explained in a number of places - you should read several how-tos so you'll have an idea of what you're getting yourself into (and whether you want to bother)... The contents of your memory card should be safe, but you should back them up anyway, since memory cards do fail during normal use. Simply rooting won't automatically remove any of your apps, so your good there, but it will give you the ability to remove apps, or even break (or even "brick") your phone, so take it easy and don't take any steps 'till you understand what you're about to do.
Here are some resources you can check out :
Ok, actually I'm not allowed to be helpful by posting links since I'm a new member, but google these terms: root droid incredible Jonamerica - that'll get you started...
As for swype the legit way to get it is to sign up for their beta (it's available on their website which I can't link you to) and go from there.

Thanks so much. I'll check it out!

Just a few newbie tips for you.
I'm new to all of this also.....rooting and flashing.
1. Read a lot before you do anything. Its not hard but readup first!
2. Be patient......2 or 3 times while I have rooted or flashed I have thought that maybe my phone is dead. Sometimes there is no visible indication that the phone is actually doing what you want it to do. Let it sit there and do its thing. DO NOT PANIC and pull the battery!
3. Backup backup backup backup BACKUP!
Have fun.....I am

wildland said:
Yep - you can root your phone to get rid of bloatware and allow you to do all sorts of other things, basically, rooting the phone allows you to be the administrator of your phone, whereas now you just have a user account on it ... As for how to root, that's been done a lot of different ways and is explained in a number of places - you should read several how-tos so you'll have an idea of what you're getting yourself into (and whether you want to bother)... The contents of your memory card should be safe, but you should back them up anyway, since memory cards do fail during normal use. Simply rooting won't automatically remove any of your apps, so your good there, but it will give you the ability to remove apps, or even break (or even "brick") your phone, so take it easy and don't take any steps 'till you understand what you're about to do.
Here are some resources you can check out :
Ok, actually I'm not allowed to be helpful by posting links since I'm a new member, but google these terms: root droid incredible Jonamerica - that'll get you started...
As for swype the legit way to get it is to sign up for their beta (it's available on their website which I can't link you to) and go from there.
Click to expand...
Click to collapse
Thank you for this search link. Guide is very helpful, fills in alot of the blanks I've been having.

You're welcome.
There are numerous other guides and threads out there, so googling and reading is a good idea... I just researched it again since I rooted my wife's Inc. last night and since it has an SLCD screen I wanted to make sure that unrevoked had been updated to work with these screens - turns out it has and it worked fine. I actually had a scary moment when the phone wouldn't boot into recovery (five vibrations and a blank screen) but a google search and a battery pull saved me and so far so good since then - and I was able to uninstall verizon's backup assistant which was killing her battery every day.

Is that the only reason you rooted your wife's phone, was to remove some of the bloat? I might end up doing the same.

ramma2 said:
Is that the only reason you rooted your wife's phone, was to remove some of the bloat? I might end up doing the same.
Click to expand...
Click to collapse
Yeah, that was the main reason - when she upgraded from her dumbphone, we used Backup Assistant to transfer her numbers over, but lately it's been hanging during sync and killing her battery (and/or it may be syncing over the poor 1x data connection rather than available wifi - not sure about that but it sounds like something Verizon would do (it would both be a bit more secure, and use more data they could bill us for)). Since Verizon in all their wisdom made it so you can't uninstall that app or disassociate it from your account, I figured the I'd use force and just root the phone - worked too, now her battery's lasting all day, no problem.
I also would recommend rooting to anyone concerned about certain apps wanting internet permissions - DroidWall is a great app allowing you to prevent apps from accessing the internet (or you can block just wifi or just 3g for a specific app, potentially allowing you to better manage your data usage).

make sure to read alot about what ur getting into.. And remember to always backup before you do anything (incase of errors/problems) you can always boot back to stock...happy rootin!

Check this out: http://wiki.cyanogenmod.com/index.php?title=Barebones.
That guide is specific to Cyanogenmod, and it's a little outdated, but it's a good starting point to learn what applications are required for the phone to run, and which applications are simply "extra."

How to backup and restore pixel without root? Having vibration problems.

Hello,
The vibration motor has suddenly failed on my phone. It now hardly vibrates at all and is extremely loud.
The problem seems more or less identical to this one watch?v=ZPqGD2uGG4o if you are curious.
The sound doesn't come from the speakers and I have no reason to believe it could possible be a software issue. Ie no recent installs or updates.
First thing I did was contact google. They had me boot into safemode to see if the problem persists. It does. However they now require that I reformat the phone.
This leads me to my question on how I can backup ALL app data. I have 400+ apps and it would suck to have to reset them all and or lose data.
I can sync phone contacts and such but without root I don't have a way of backing everything up.
Or is there another way to get Google to actually get me a replacement?
Thank you for your time.

If you're bootloader unlocked then root it and use Titanium backup, save it to the computer afterwards. Then unroot and factory reset as they ask. I'd probably not do that but if you have to get a new device, well then you have to. Maybe there is another way, but I've not seen it. Non root backup apps don't backup and restore your data reliably. If you are bootloader locked then I do believe you're out of luck. Pretty lousy of them to make you do that. If they just sent you a new one then you could copy from the old to the new. Maybe suggest that to them.

When you set up the new pixel using info from an old device, how much data is transferred? That may be an option.
I just went from rooted with custom ROM to full stock unrooted. All of my apps restored from the play store. I had to log into a few, but others seemed to retain app data, like Strava for instance. Google's back up seems to be getting better and better. I use SMS backup and restore for SMS/MMS because Google's backup service does not support MMS.

Well in case anyone is wondering... I bit the bullet and did the factory reset. The problem still exists of course.
Rant ahead, sorry/
There is an odd sound coming from within the device itself (not the speakers) and Google blames software? Is there some hidden second speaker inside?? It quite dumb and infuriating.
Even if there was doubt you would think running in safe mode which disables all the third party software would be enough to prove it.
It took me hours to copy everything and make sure everything was backed up. I don't blame the rep, he told me he HAD to make me do this. Honestly, I kinda wish I would have just told him I did it and it didn't work since there was no way it could have been software.
Well now a refurbished replacement is on the way. Which isn't ideal either. It has an issue that isn't too uncommon. I can find a dozen posts online about it which means there is probably hundreds of people with this problem at least. Now I have to put up with a refurbished which probably has a battery worse off as well as who knows what else.
This whole phone feels rushed, to be honest, and I regret buying it.
I won't be buying any more google hardware unless either they change in the future or the particular device has months of reviews.
/End rant
bobby janow said:
If you're bootloader unlocked then root it and use Titanium backup, save it to the computer afterwards. Then unroot and factory reset as they ask. I'd probably not do that but if you have to get a new device, well then you have to. Maybe there is another way, but I've not seen it. Non root backup apps don't backup and restore your data reliably. If you are bootloader locked then I do believe you're out of luck. Pretty lousy of them to make you do that. If they just sent you a new one then you could copy from the old to the new. Maybe suggest that to them.
Click to expand...
Click to collapse
I didn't know you could unroot and make it seem like it didn't happen. This is what I should have done. Thanks for the suggestion.
"If they just sent you a new one then you could copy from the old to the new. Maybe suggest that to them" I suggested this to them several times. One guy told me he wasn't allowed to even rma it until I reformat despite there being no way its a hardware issue.
mlin said:
When you set up the new pixel using info from an old device, how much data is transferred? That may be an option.
I just went from rooted with custom ROM to full stock unrooted. All of my apps restored from the play store. I had to log into a few, but others seemed to retain app data, like Strava for instance. Google's back up seems to be getting better and better. I use SMS backup and restore for SMS/MMS because Google's backup service does not support MMS.
Click to expand...
Click to collapse
If I had the replacement phone up front then transfering is easy. Google even has a built in mechanism, but google wouldn't RMA it and have one sent out until AFTER resetting it. A lot of data is synced but my 400+ apps, none of them seem to sync via the backup and restore feature. I also have 80+gbs of other files beside pictures. I bought the 128gb for a reason... Thanks for the suggestion.

Question Transfer from samsung to pixel 6 pro

Just ordered the 6pro. On my current samsung A71 5G, there was an app to transfer the data, files, apps from
my old phone to the sammy.
I didn't really find one, there were some apps but is there a sure fire way to transfer the apps, files etc from my
samsung, over to the pixel 6 pro, when I get it?
TIA

p51d007 said:
Just ordered the 6pro. On my current samsung A71 5G, there was an app to transfer the data, files, apps from
my old phone to the sammy.
I didn't really find one, there were some apps but is there a sure fire way to transfer the apps, files etc from my
samsung, over to the pixel 6 pro, when I get it?
TIA
Click to expand...
Click to collapse
My preferred method is to transfer files from the old phone to my laptop and then transfer from there to the new phone. Then I gradually add the apps back over time starting with the most relevant.

I use Google's own built-in Android cloud backup option. When your new phone gets to the part where it suggests you plug your old phone into your new phone, you could do that - or tell it you don't have the old phone and then it will offer you the available cloud restores for your account.
Edit: I'm assuming your old phone isn't rooted, being a Samsung. Being rooted would give you all sorts of other options like Swift Backup, and Titanium Backup, and others, which when used on rooted phones could backup and restore more app data than any non-root solution.
Have fun with your new phone.

roirraW edor ehT said:
I use Google's own built-in Android cloud backup option. When your new phone gets to the part where it suggests you plug your old phone into your new phone, you could do that - or tell it you don't have the old phone and then it will offer you the available cloud restores for your account.
Edit: I'm assuming your old phone isn't rooted, being a Samsung. Being rooted would give you all sorts of other options like Swift Backup, and Titanium Backup, and others, which when used on rooted phones could backup and restore more app data than any non-root solution.
Have fun with your new phone.
Click to expand...
Click to collapse
No, it's not rooted. Knox...
I just don't look forward to installing all the apps again. That's ONE thing I did like about the A71 and the samsung app that transferred everything from the old phone to the A71. SIMPLE.
(yeah, I'm gettin' old) LOL

p51d007 said:
No, it's not rooted. Knox...
I just don't look forward to installing all the apps again. That's ONE thing I did like about the A71 and the samsung app that transferred everything from the old phone to the A71. SIMPLE.
(yeah, I'm gettin' old) LOL
Click to expand...
Click to collapse
When I relatively briefly went back to Samsung (Note 10+) between my Pixel 1 and this 6 Pro, I used Samsung's app to transfer over cable what it could and I don't think it transferred any app data, only apps themselves. Google's cloud backup at least backs up and restores app data for apps that the developers have implemented that in.
I do miss LG's built-in non-root backup and restore function I had on the G3. It was almost as capable as root solutions - it got nearly every piece of app data. I was rooted anyway, but LG's solution was so good I only used Titanium Backup for apps that didn't restore app data via LG's tool.

p51d007 said:
Just ordered the 6pro. On my current samsung A71 5G, there was an app to transfer the data, files, apps from
my old phone to the sammy.
I didn't really find one, there were some apps but is there a sure fire way to transfer the apps, files etc from my
samsung, over to the pixel 6 pro, when I get it?
TIA
Click to expand...
Click to collapse
There seems to have been a lot of people who had problems with their phone when they first got it because they transferred data, apps, etc., from another phone. Heard a lot of stories about when they clean installed everything the problems went away.
Not saying this will happen to you, but might want to think about clean installing everything initially just to avoid potential problems. Just an idea...

I dont know much about the A71 but I upgraded from a Samsung Note 10 to the 6 Pro and used the direct cable option. Inserted sim into the pixel, powered on and followed the screen prompts. It transferred everything EXCEPT some apps that came from the Galaxy store.
Even the files on my sd card were transferred to the pixels internal storage. Kept folder structures too. I have to say I was impressed that I didnt lose anything. Just had to replace Samsung apps with either Google or third party apps.

Used the included cable, got everything transferred, then all the apps that required to be updated by google.
The only "issue" I had was after putting in the sim card (at&t prepaid), I had no cell service. The at&t message
came up, connected me with a semi-English speaking person, told them what phone I was using and LOL, this
is what she said "The google pixel 6 pro is probably not compatible. I told her...ummm it just came out not
that long ago. After giving her my IMEI number, the model number of the phone, presto/jumbo/mumbo and
it started working.
LOL...not compatible. Reading from a script most likely. Also, she mentioned that it won't work on 3G
Gee, no kidding? LOL

I'm with the people that say do a clean install. I have ran into too many issues over the years transferring data, apps, media, etc. from my old phone. Also I have found that there were many apps on my old phone I never used. I got my P6P a week ago. Before I moved to the P6P I copied all photos, videos, downloads, text photos, and other stuff I needed from old phone to my computer. I'm not a huge fan of moving old texts to new phone but if you are (like my wife who has 6,000 texts she cannot live without use SMS Backup & Restore. In reality this is a good practice for me to backup. Not a big fan of only having only the cloud. Afer this I booted up P6P and logged into google. Contacts updated through Google. I essentially install other apps when I need them on my phone and move stuff from my computer backup to phone. This might sound old school but I don't like being dependent on cloud etc. when going to new phone. I want my own backup on everything. I also have found I run into less issues doing it this way.

I did a full device transfer using the Samsung app from the Note 10 to the S21 recently and have been having issues with the S21 since. I'm sending it back and have the P6P on its way, and I intend to do a clean install to avoid app data giving me issues.