Develop Bugs

I need insight as to whats wrong with my speaker/sound... Defective phone?

I bought my EVO on launch day, hardware rev 002... I have had NO ISSUES with this phone other then the corrupted SD card which was fixed with a patch.
I've been fully rooted since the root came out. Few weeks back I upgraded from Fresh Rom 0.3 to .5.3 or whatever version it was and the next day I lost sound from my speaker.
No audio for videos, ringers, app sounds, nothing. I also noticed that when the phone booted it no longer said FRESH!!!!! as it loaded.
Someone suggested that my ROM may have been corrupted at download, hence a bad flash. I downloaded it again, checked the hash this time and re-flashed and this IMMEDIATELY fixed the issue. No problems since then. Previous to re-flashing, I tried rebooting repeatedly but this did not help, only the re-flash did.
Fast forward in time, I'm now I'm on Fresh ROM 1.0.1 and everything's been good since it came out until last night, I lost sound again. I decided not to mess with it last night, I was tired and I went to bed. I woke up today, still no sound. I rebooted, no FRESH!!!! as it was booting. I got pissed and ***** slapped my phone as it was rebooting. When it got to the home screen, I had sound. As of typing this, I still have sound.
So... Umm... Which one fixed it? The rebooting or slapping my phone? I'm now wondering if I have a loose connection to the speaker and reinstalling the first time wasn't just odd timing. Maybe handling the phone during the format and reinstall of 0.5.3 just shook something back into place and it wasn't really the reinstall at all? That said I rebooted a half dozen times before reinstalling 0.5.3 with no affect, I handled the heck out of the phone with no affect, formatting it instantly fixed it so I just assumed it was a bad flash.
Looking for opinions and suggestions. I'm over my 30 days to return obviously so I'd probably have to warranty threw HTC or claim insurance via Sprint. If the speaker is in fact crapping out, I would assume its covered under the 1 year warranty but HTC has like 2 to 6 week turn around right now which won't work. I NEED my phone so I might get stuck swapping it out threw Sprint and paying the $100 dollars.

Wow, no one has any input?

RUU the phone just to be sure it's not an issue with your ROM.

^^^ What he said. And, you shouldn't have to pay the $100 dollar deductible if it is a defective speaker. The only way that you would have to pay is if it could be determined that it were due to abuse on your part.
FWIW I am having major issues with my earpiece speaker. I can hardly carry on a conversation because it buzzes and rattles at any volume. Sounds like the speaker is blown. I took it to the Sprint store today and they ordered me a no charge insurance replacement.

Sprint Service Center - GPS Question

I have a story to tell you all, and i would appreciate any help / advice that you could give me. (specially the forum members that work at sprint).
About 2 months ago, my EVO screen died. It went completely blank. If i would reboot the phone it would work for seconds, and then it would go back to black. So (since i'm always running custom roms - it's almost an addiction to be trying out a rom a week) I managed to plug it to my PC, restored HTC's stock rom; and took it to the closest service center. Within minutes, the tech (right infront of me) replaced the screen, didnt event payed much attention to the software and handed the phone back to me working and ready.
PERFECT.. a couple of days later, i realized that my GPS was not working. It would get stuck in waiting for GPS (in the navigation app) and then in maps. sometimes it would give me my location precise to 100 feet, or sometimes precise to 3000 feet, and place me in the general area, but not on the road. I figured; they probably messed up the GPS antenna, or something.
BUT, before i could take it back; my screen died again. BUT this time, it died all the way. I could not see a thing, so i took the phone as it was to sprint, and told them about both problems.
They replaced the screen again; but gave me a handwritten paper, that the GPS was not working cause i was running "custom software".
So now, i have my EVO that i love; but with non working GPS. My question is: Does sprint keep a record of what they found on that service call, and if i flash it to stock, will they not support the GPS problem? OR, do i maybe use some of the tutorials on ifixit.com and take it apart, to see if maybe i can see the problem.. OR, last option, do i take the blue pill, call azurion, and pay the deductible for a new EVO?
Any help would be greatly appreciated.
ED!

i do not work for sprint but i do know they can put the information onto you account. I have had them place service information about repairs on the account. Whether this tech did or not is another question. Unless you can find someone to look it up and tell you you wont know. my opinion restore back to stock and then try if they say you had custom software or they cant then go the azurion route

[Q] Evo randomly reboots to white screen and vibrates 5 times?

Can anybody help me out with this? I've already searched but haven't found a clear cut answer on what to do.
For a while, I've had random events that cause my HTC Evo (running the latest stable release of CM7) cause my phone to suddenly show the "HTC Evo 4G" white screen, then go black and vibrate 5 times while having the green LED on, which never lets me do anything until I pull the battery out and start it up again. It used to only happen when I did specific things, like whenever I tried using Google Goggles at the store (and had to go through all the trouble of disassembling my 3 layer protective case just to pull the battery again). It even happened again yesterday when I was trying to use Goggles on a specific item, but it has happened before in other events since then, like when I was browsing my phone's running applications menu, or even one time when I was simply browsing the internet on it.
I've been taking steps to try and fix it, but I think it's been getting worse. I tried downloading CM7 and Google Apps again to flash on the phone to see if it fixed anything. I tried doing this again, but clearing the data and cache this time. I tried flashing the latest CM Recovery (since I stayed with 2.5.x.x for as long as I could remember), and I'm pretty sure it's gotten worse. There's points where I get to the CM7 boot animation and the phone then does the white screen and five vibrates again, and just a moment ago when I was sure I finally solved it after clearing data and cache, while filling out my Google account info, it happened again and I was greeted once again by that horrendous white screen and the five vibrates.
Now I don't know what to do. I still have S-OFF, but I have no plans to unroot. Can anybody think of suggestions? I've already tried Googling and haven't gotten anything useful enough to help me so far.
EDIT: I guessed it would help if I was a bit more specific. This started happening about two or three weeks ago after I tried using Goggles for the first time in ages. Since then, I've had this issue coming back over and over. It also puzzles me how Goggles usually works completely fine when I'm at home but causes the phone to go black and vibrates 5 times whenever I'm at a store.
Also, right now, I re-downloaded CM7 and Gapps from the CM mirrors instead of simply reusing the ones that ClockworkMod had saved for me already. I hope this somehow makes a difference.
Also, last edit, if I manage to solve this somehow, I'm going to definitely post the answer to what I did in case anybody else out there is having the same issue.
EDIT 2: Welp, re-downloading CM7 and flashing again didn't do anything to fix the problem. I'm going to try another ROM to see if the problem persists. I really want to stay with CM7, though.

Did you wipe everything? Cache and so on ect....?

I wiped everything and I'm still having the issue.
I also caved and I'm going to unroot because the retards over at the Sprint repair center refuse to look at it otherwise. I got my hopes up after hearing on places like XDA or the CM forums about how Sprint didn't care about rooted phones, but I guess the Sprint guys in my area do. I'm currently downloading unrevoked forever son and PC36IMG right now.
I'm just hoping I can get a new Evo after this, because there's a chance I could lose root forever after doing this. But I'm so certain it's a hardware problem.

SirSigma said:
I wiped everything and I'm still having the issue.
I also caved and I'm going to unroot because the retards over at the Sprint repair center refuse to look at it otherwise. I got my hopes up after hearing on places like XDA or the CM forums about how Sprint didn't care about rooted phones, but I guess the Sprint guys in my area do. I'm currently downloading unrevoked forever son and PC36IMG right now.
I'm just hoping I can get a new Evo after this, because there's a chance I could lose root forever after doing this. But I'm so certain it's a hardware problem.
Click to expand...
Click to collapse
Why would you lose root "for ever"?
Just curious ....
Sent From The Tree House Out Back!

I had the same exact issue with my Evo over the past 2 weeks. But I never use Goggles and run MIUI pretty much exclusively. I was never able to fix it and it just got worse. I unrooted and still have the same problems.
I notice it happens on 3g data, I can't remember when it happened on wifi.
I am selling mine back to Sprint tmrw and using my upgrade to get the Nexus S for$50. Then hoping the Evo 3D comes out within 30 days.
Sent from my PC36100 using XDA Premium App

I took it back to Sprint today, and after being treated like a second class citizen for rooting over and over, they managed to somehow fix the random reboots, but have initiated the OTA update for me. Now I'm sitting here with it and it's asking if I should install it now or later.
I'm hesitant because I tried to unroot earlier, and since then, the technician at Sprint said that it wasn't really unrooted or something (I remembered using unrevoked forever last year when I rooted). I'm scared that maybe I'll lose my chance at being able to root again if I accept the update or not. I'm also scared if I won't be able to get full root from here.
EDIT: SON OF A *****. I can't believe this. I applied the OTA update like a good boy and everything, and then the phone starts boot looping randomly again. This is the last straw. I'm going to go back to Sprint tomorrow and be more in-your-face about this problem. I'm through letting them treat me like **** just because I rooted my phone once.

I have a similar problem.....
My problem is random. My phone will go into constant reboot mode until I pull the battery out for 10 minutes. Just pulling the battery and putting it back does not help.
I also noticed that I am losing GPS signal occasionally. It is random too. The GPS will come on and work for about 5 minutes then just lock up. I have to reboot to get it working again and there is no rhyme or reason as to when it will stick (or wont) or how long it will last. It may work for 3 days and then not work a lick for 3 days.
The local Sprint store replaced the back red portion of my phone (the part with the camera lens and kickstand) stating it was an GPS antenna problem. I got 30 secs outside the store and tried the GPS....same problem. I went back into the store and showed them and they tried to convince me I needed AGPS on as well. AGPS always worked but is not as accurate as the satellite GPS. The repair shop refused to do more or order a replacement. I just got scammed out of $35.00 cause nothing is fixed.
I got so pissed, I called Sprint. They were terrific. They refunded the $35.00 the repair center charged me of the repair (the rip-off repair) and agreed to send a replacement phone. Awaiting arrival of the replacement but they are back ordered...so, maybe, I'll get a new phone instead of a refurb.
Long story short...I don't know what is causing your reboots. Mine could not be solved by software changes. My phone was rock solid until around a month ago. Then the GPS dropouts and reboots became more frequent until they became unlivable. I think you have a bad device and would seek replacement.

I had the same problem with mine about a month ago. It happened once about a month before that and then a month ago started happening a lot. I finally narrowed it down to how "hot" it was (body temperature in this case). So basically any time that I was in the car it happened. I was able to unroot (you have to make sure you to s-off on) and put a stock rom on it, and take it in with it happening. They took it for an hour and said they had not seen any issues. I finally convinced them and the replaced it with a refurb. I'm okay as long as it works, but it makes me wonder what happened. When I first got it I used fresh for about a week and then went to CM and was on it the rest of the time. I used an SBC kernel starting around the same time and am thinking maybe that had something to do with it... Just as a precaution I'm staying away from SBC kernels.
If I were you I would just go to the store and get a replacement if you can otherwise if it's like mine you won't be able to count on it working...
Good luck

[Q] Cell phone radio randomly stops working??

If I leave my phone alone for a bit and come back to it later and try to send a text or dial a call the phone will never complete the call and I will get a "sms not sent!". I've tried different roms and different kernels with no luck. During this time I will not recieve any phone calls or any text as well, but it's hard to notice because my signal bar is still currently active and my data and everything else works fine. Sometimes putting the phone in airplane mode and switching back will fix the issue and other times I need to do a full reboot. I really hope that I didn't get a defective unit, because I do not want to spend a $100 deposit for something I didn't do.

If your device is defective you will be covered under warranty, unless of course your device has gotten wet, or dropped and is beat up looking.
What rom/kernel are you using and what have you tried to correct the problem, wipe cache/dalvik cache, stuff like that?

cant delete

I wiped the cache / dalvic cache and I've used Viper Rom and Starburst rom. Both up to date as I check almost every other day and I use the stock kernels that are supplied by both roms. I thought today that it could have been the rom because after going back to Starburst the problem didn't occur again until 11:00pm EST. Sprint wont accept my phone for a swap it's passed the first 14 days. Plus my phone has insurance, but I have an employee plans so any store see will only help me to a certain extent.

Restore your phone back to stock.
Bring it into the store.
The LOS (Loss Of Service) issue is documented in their system.
Sprint AND Samsung are aware of the issue.
I had LOS, restored, went to the store and they tried feeding me the same BS and ended up giving me a brand new phone.
Do not leave until they replace your phone for a new one. 14 days or not, ITS A DEFECT. They HAVE to cover it.
Stand your ground and you'll come out on top.
Good luck.

Hopefully someone can help

I'm really hoping that someone can come up with a solution to this problem. Back in September, my mother purchased a s6 edge+ under the At&t Next plan. Everything worked fine until November, when calls started dropping and people were saying that either they couldn't hear my mother or she couldn't hear them. There's also a lot of static when making calls.
The first thing we did was take the phone in to an AT&T store for repairs and they figured it was an issue with her sim card. After replacing the sim card, the problem went away, but eventually came back. Going back to the store a second time, a representative suggested taking it to tech support. We did and they couldn't do anything except get a warranty replacement. However, when the replacement came, it had the same issue.
Now my mother is practically ready to rip some heads because basically, no matter who higher up she talks to, they're saying that the only thing they can do is keep sending replacements. There's a complete refusal to offer a different type of phone or any other kind of help at all.
My question is does anyone know what the problem is and how to fix it? If not, is there any other route she can take or is she stuck paying for a phone that is defective?

This is what I would do...
Well, the only thing you can do that I know of is to try and sell it like it is or for parts.
Be honest in the description but be satisfied with the income because its actually pretty high.
1. remove all personal info including all synced accounts to the phone
1a. Make sure you take the sim too
2. soft reset
3. hard reset
4. clear the cache on the device
5. reboot to make sure everything runs smoothly
buy a new phone.
That's what i'd do. Not a XDA expert. Maybe if you hold onto it for a few months a solution will come up.

toledodj said:
I'm really hoping that someone can come up with a solution to this problem. Back in September, my mother purchased a s6 edge+ under the At&t Next plan. Everything worked fine until November, when calls started dropping and people were saying that either they couldn't hear my mother or she couldn't hear them. There's also a lot of static when making calls.
The first thing we did was take the phone in to an AT&T store for repairs and they figured it was an issue with her sim card. After replacing the sim card, the problem went away, but eventually came back. Going back to the store a second time, a representative suggested taking it to tech support. We did and they couldn't do anything except get a warranty replacement. However, when the replacement came, it had the same issue.
Now my mother is practically ready to rip some heads because basically, no matter who higher up she talks to, they're saying that the only thing they can do is keep sending replacements. There's a complete refusal to offer a different type of phone or any other kind of help at all.
My question is does anyone know what the problem is and how to fix it? If not, is there any other route she can take or is she stuck paying for a phone that is defective?
Click to expand...
Click to collapse
There issue could either be, A - service where she is at is lacking for the phone, and/or it is how she's holding the phone; holding near the bottom by the base of the phone, it does cause interference with talking on it when using. Try having her holding near the middle to avoid call interruptions or even using a headphones for calling. Reason for holding it differently is because the antennas of our phones are located on the bottom, hence holding the bottom of the phone will cause call interruptions. Furthermore, the only thing that AT&T can do is offer a replacement.
I hope this helps you and good luck. ??

Maxninja said:
There issue could either be, A - service where she is at is lacking for the phone, and/or it is how she's holding the phone; holding near the bottom by the base of the phone, it does cause interference with talking on it when using. Try having her holding near the middle to avoid call interruptions or even using a headphones for calling. Reason for holding it differently is because the antennas of our phones are located on the bottom, hence holding the bottom of the phone will cause call interruptions. Furthermore, the only thing that AT&T can do is offer a replacement.
I hope this helps you and good luck. ??
Click to expand...
Click to collapse
For the most part, she uses a Bluetooth headset. I also use at&t and call quality is fine for my Nexus 6p

Yes, but she has a 6 E+ correct? As I said, the antenna of the phone is located on the bottom and thus holding the bottom WILL cause call quality to be little to none leading to dropped calls. It sucks so I use a headset to avoid that and/or I hold it differently. That is the only thing 'bad' about it.
Yes, yes, comparing 'other' phones isn't going to help to justify call quality; it's redundant. I gave the two best options to fix the issue; hold the phone differently than the bottom and if it still doesn't work normal, keep on bugging AT&T for replacement(s). Those are the options. If you don't like either of those, (just my hunch ?) sell it and hope to get enough money for a new phone.