Related
So far today, my Evo has reset itself about 4 times. That is within the past hour and a half. I've had it since Monday and had no other issues with it doing this until today. The only app that was added in the past 24hrs was the Wireless Tether for Root app. I don't know what or why this is happening. I've just uninstalled Unrevoked, Superuser Permissions, the Overclock Widget, and the Wireless Tether to see if that is causing the issues. Anyone else have anything similar to this happening?
Also, I changed the "always on mobile data" setting to off yesterday. That increased my battery life dramatically. I was able to leave the phone on for a solid 11hrs with it still having 60% charge left. Then today, before I changed any settings at all, unplugging the phone from the charger for about 2hrs has resulted me in being down to 45% battery. Could mobile data always on being off cause the rebooting issue?
Same thing was happening to me when I unchecked that. Checked it back and all rebooting issues went away.
admorris said:
Same thing was happening to me when I unchecked that. Checked it back and all rebooting issues went away.
Click to expand...
Click to collapse
Since I posted that message I had two more reboots. Just ticked always on mobile data back on and am waiting to see if that stops it...
EDIT: No more reboots since reenabling mobile data always on...weird
I've had the always on data feature turned off since day one to conserve battery life and i had not experienced the random shut offs until yesterday. Since yesterday however my phone has restarted itself no less than 20 times. Several times while I was sleeping so this is defiantly a real problem but I dont think its related to settings. ill be contacting HTC tonight
I have had always data off, ticked it on this morn. And started getting the reset issue...
-------------------------------------
Sent via the XDA Tapatalk App
Random restarts are often indicative of the battery not sitting in properly.
Remove the battery. Scratch up the contacts. Insert back firmly...
I am also having this same issue. I turned my phone off this morning because i wouldn't be using it and then i turned it back on in the afternoon and then my phone just started randomly restarting itself. There is no rhyme or reason to it. It has just been happening all by itself. It has probably happened 10 times in the last 4.5 hours.
I took the battery out for a minute and put it back in to see if it will stop the issue, but i'll have to wait and see. However, when i did turn the phone back on i got a weird pop-up message on the main screen that said something to the effect of, "Operational failure, please use su command." Then it faded away. Anyone know what that means?
As mentioned above, turning always-on mobile back on, took care of my restart issue.
heed316 said:
So far today, my Evo has reset itself about 4 times. That is within the past hour and a half. I've had it since Monday and had no other issues with it doing this until today. The only app that was added in the past 24hrs was the Wireless Tether for Root app. I don't know what or why this is happening. I've just uninstalled Unrevoked, Superuser Permissions, the Overclock Widget, and the Wireless Tether to see if that is causing the issues. Anyone else have anything similar to this happening?
Also, I changed the "always on mobile data" setting to off yesterday. That increased my battery life dramatically. I was able to leave the phone on for a solid 11hrs with it still having 60% charge left. Then today, before I changed any settings at all, unplugging the phone from the charger for about 2hrs has resulted me in being down to 45% battery. Could mobile data always on being off cause the rebooting issue?
Click to expand...
Click to collapse
I'm getting the same issue. At first i thought it was ATK, so i uninstalled that. Then I though it was lookout, so I disabled that. But it still keeps happening. I have mobile data off too, but for days, and it hasn't affected it one way or the other.
The odd thing is, I was running xiiLive Lite last night streaming the radio all night, and my phone stayed up the whole time, while plugged in (at least 8 hours).
I don't know what the deal is, but my phone goes about 24-48 hours without a spontaneous reboot, and then it will start doing it 4-6 times a day. Anyone have a good logging tool would be nice, as I'm somewhat new to Android.
Thanks!
Tigger
tigger2u said:
I'm getting the same issue. At first i thought it was ATK, so i uninstalled that. Then I though it was lookout, so I disabled that. But it still keeps happening. I have mobile data off too, but for days, and it hasn't affected it one way or the other.
The odd thing is, I was running xiiLive Lite last night streaming the radio all night, and my phone stayed up the whole time, while plugged in (at least 8 hours).
I don't know what the deal is, but my phone goes about 24-48 hours without a spontaneous reboot, and then it will start doing it 4-6 times a day. Anyone have a good logging tool would be nice, as I'm somewhat new to Android.
Thanks!
Tigger
Click to expand...
Click to collapse
I had mobile data off for a few days with no reset issues. Then I installed a few apps from the market (not the ones you mentioned) and then the resets started. I uninstalled the newest apps but the resets kept happening. Then I turned mobile data back on and no more resets in the last 24 hours.
my evo is randomly rebooting and I never modified the settings that some of you are talking about. My also gives me random issues where when i try to open an app it will open for a split second and close? I am also having my phone lock up on me several times a day and i have to pull the battery to reboot it! I took it back to the sprint store and they insisted on reloading the software on the phone and it made no difference.... does anyone have any suggestions or similar issues?
rooder said:
my evo is randomly rebooting and I never modified the settings that some of you are talking about. My also gives me random issues where when i try to open an app it will open for a split second and close? I am also having my phone lock up on me several times a day and i have to pull the battery to reboot it! I took it back to the sprint store and they insisted on reloading the software on the phone and it made no difference.... does anyone have any suggestions or similar issues?
Click to expand...
Click to collapse
I had the apps closing after a split sec too but I found out that it was for apps that didn't play nice with the snapdragon cpu; like the Gameloft game Nova and a few of their other titles.
for me its stock apps like the navigator, video player etc. I am thinking i might have a defective unit.
rooder said:
for me its stock apps like the navigator, video player etc. I am thinking i might have a defective unit.
Click to expand...
Click to collapse
Yup! That does sound strange! Did you root your phone? I'm rooted and all the stock apps that I've tried, seem to open and work fine.
nope! not rooted, 100% how it was out of the box. Luckily my pre was still active so i video taped it freezing up and stuff so im going to show the tech at the sprint store so hopefully they can order my replacement.
I also have a fully stock phone, some apps installed, but none recently, and yesterday it rebooted itself, twice more today.
I haven't changed the settings mentioned earlier, and haven't done anything I can think of that would cause the rebooting.
I am also having issues where I can't get an IP address on my wireless network, but I'm not sure it's related. I just noticed these 2 problems in the last 2 days, and it's the only thing I can think of that's out of the ordinary from the weeks prior to this happening.
I think I'll take it to Sprint tomorrow and see what they have to say.
Keep us updated on what happens. It seems to take a day or two for symptoms to start, but when they do it goes crazy rebooting!
...more discussion on this issue has been going on here too: http://forum.xda-developers.com/showthread.php?t=702379
I'm not a professional android user and don't know much about it yet, but mine's rebooted a few times as well. I haven't rooted my phone but the ONE thing that seemed to have resolved the continuing issue is doing a hard reboot:
Menu > Settings > Privacy > Factory data reset
It's been 4 days and hasn't rebooted since.
EDIT: It's been 6 days now and still no reboots.
Angry Apps Eating my RAM!
I think what everyone is missing here that maybe the root of the problem is low memory.
I'm not talking about storage on the SD card. I"m talking about the memory the OS has to run.
I've fought long and hard with this low memory problem seeing as I have owned a g1 for almost 2 years.
THERE IS NO REASON THE EVO SHOULD EVER GET DOWN TO UNDER 30MB OF SYSTEM RAM!
I equate this issue to the same issue many people had with Windows computers and applications that start up in the system tray! We don't need most apps to run in the back ground on start up just in case I want to use it. The few seconds of time it shaves off of starting up the app is not worth the slower OS boot up (applies to Windows mainly) or the major slow downs they cause the OS's to have.
I don't need Sprint TV running on boot!
When I used a clean slate scene I still have all of these same issues. Random reboots, slow OS and apps, ect.
I have no idea why Android would allow that much RAM to be used for background apps. I don't understand why we have no way to see what programs run on boot unless using a 3rd party app.
Most apps are so crappy that they run in the background all the time and have no way to toggle if they run on boot and I'm not talking about apps that modify something all the time I"m talking about apps that ONLY need to be running once you open them. An example would be Swipe, I understand the need for that app to run on boot. It modifies the OS keyboard and would need to be running in order to work correctly when ever you enter any text field that pops up the keyboard for input.
An example of programs that don't need to be running on boot or should at least give you an option to toggle boot start up are; Sprint Navigation, Sprint Updater (No idea what this is for), Updater (Android?), Sprint Zone, doubletwist, SprintTV Widget (I'm on the clean slate profile with NO Widgets), VoiceMail (I use Google Voice, is this needed?), Sprint Football Live (It's not even Football season!), MP3 Store (I have yet to use on the EVO but is running just in case, thx), as well as many others.
I have 35 apps running in the back ground! WTF? Thanks ****ty app devs and bloatware Sprint!
Have fun try to find options for each app and figuring out each service to know what it's tied to so that you can have a phone that it powerful and run smoothly.
It really shouldn't be this hard or as much of a pain...
Reeves360 said:
I think what everyone is missing here that maybe the root of the problem is low memory.
I'm not talking about storage on the SD card. I"m talking about the memory the OS has to run.
I've fought long and hard with this low memory problem seeing as I have owned a g1 for almost 2 years.
THERE IS NO REASON THE EVO SHOULD EVER GET DOWN TO UNDER 30MB OF SYSTEM RAM!
I equate this issue to the same issue many people had with Windows computers and applications that start up in the system tray! We don't need most apps to run in the back ground on start up just in case I want to use it. The few seconds of time it shaves off of starting up the app is not worth the slower OS boot up (applies to Windows mainly) or the major slow downs they cause the OS's to have.
I don't need Sprint TV running on boot!
When I used a clean slate scene I still have all of these same issues. Random reboots, slow OS and apps, ect.
I have no idea why Android would allow that much RAM to be used for background apps. I don't understand why we have no way to see what programs run on boot unless using a 3rd party app.
Most apps are so crappy that they run in the background all the time and have no way to toggle if they run on boot and I'm not talking about apps that modify something all the time I"m talking about apps that ONLY need to be running once you open them. An example would be Swipe, I understand the need for that app to run on boot. It modifies the OS keyboard and would need to be running in order to work correctly when ever you enter any text field that pops up the keyboard for input.
An example of programs that don't need to be running on boot or should at least give you an option to toggle boot start up are; Sprint Navigation, Sprint Updater (No idea what this is for), Updater (Android?), Sprint Zone, doubletwist, SprintTV Widget (I'm on the clean slate profile with NO Widgets), VoiceMail (I use Google Voice, is this needed?), Sprint Football Live (It's not even Football season!), MP3 Store (I have yet to use on the EVO but is running just in case, thx), as well as many others.
I have 35 apps running in the back ground! WTF? Thanks ****ty app devs and bloatware Sprint!
Have fun try to find options for each app and figuring out each service to know what it's tied to so that you can have a phone that it powerful and run smoothly.
It really shouldn't be this hard or as much of a pain...
Click to expand...
Click to collapse
This is where I am so lost with Android. I read many blogs saying Android does not need a task killer and using one will only make your system slow down. Well I tried one anyway because it's in my Windows Mobile nature to do so (old habits....). I noticed that I too had 35 or so apps running in the background and I thought that doesn't sound good, I wanna kill them all. But then what Android pros keep telling me is to let them be and that the OS will kill them as needed. But from what you're saying, it sounds like the OS doesn't always do a good enough job. So my confusion and learning process of Android continues......
Hi all,
I recently installed SyndicateRom Frozen after I got stuck on Eb13 thanks to Sprint. It worked out really well (so fast!) for a while but I am now having problems varying from strange but tolerable to very bad.
Here is the exact order of what I've done:
1) from eb13, I used odin to get DI18, then modem only to EC05, installed CWM3 and wiped data/cache/dalvik cache 3x each.
2) I used CWM3 to flash SyndicateRom Frozen (the latest version)
3) it worked pretty well, but then I (stupidly I guess) installed Go Launcher Ex and then everything went to hell
4) it ran for a while then suddenly EVERYTHING force closed. restarting it just gave me 9000 more force close boxes. so I...
5) wiped data/cache/dalvik 3x, re-flashed syndicateROM
So here I am now with the following problems:
1) The phone randomly freezes irreversibly (only solution is to pull the battery). It seems like it happens in the browser only (stock Syndicate browser)
2) The phone randomly freezes for a little while only (all the time)
3) The email app force closed (fixed this for now by clearing its data, from forum)
4) With auto-rotate OFF, nothing rotates EXCEPT my phone page.. What the heck? The phone page (ie click the phone icon) rotates regardless of what setting auto-rotate is on
5) The phone sometimes just decides to restart itself. And rarely, the restart never finishes.
6) Whenever I open up google navigation, it says "checking navigation availability" for 5-10 seconds. This never happened before
Now, what do I have running?
-SetCpu (this was running before I had go launcher and I had no problems). it's set very modestly -- 200-400 with screen off (and I dont have the no-wakeup problems some people talk about) and 400-10000 with the screen on, on demand.
-Ultimate Juice
If anyone knows what I can do to fix this, I'd really appreciate it. Thanks.
Thanks for the detailed post - it helps. Your issues, though, are almost definitely kernel-related. Freezing is a sign you need to use kernel version 1.0.4 linked from the second post, or VisionKernel. Try VisionKernel first. If it solves your issue, you're good to go.
Anything related to screen rotation is outside of the ROM - run the sensor calibration process.
k0nane said:
Thanks for the detailed post - it helps. Your issues, though, are almost definitely kernel-related. Freezing is a sign you need to use kernel version 1.0.4 linked from the second post, or VisionKernel. Try VisionKernel first. If it solves your issue, you're good to go.
Anything related to screen rotation is outside of the ROM - run the sensor calibration process.
Click to expand...
Click to collapse
Thanks for the quick reply. I'll try installing a new kernel when I get home tonight. BTW, awesome work with the ROM.
Xinlitik said:
Thanks for the quick reply. I'll try installing a new kernel when I get home tonight. BTW, awesome work with the ROM.
Click to expand...
Click to collapse
Thanks for your support!
im having similar problems, but mine only occur when the battery dies
after i restart a lot of my apps are force closing without even running them, and when i press the home button the screen is blank. (i also use go launcher)
You kno this same thing happened to me. I finally realized it was probably because I was restoring my apps with titanium. I decided to just re-download my apps and restore only app data with titanium (angry birds etc.). This helped me. And this was all after installing launcher pro. So there was some sort of conflict there. Are you restoring apps?
Sent from my SPH-D700 using XDA App
i didnt restore my apps with titanium that time but i switched from go launcher to launcher pro and i dont have that problem anymore
Hmm...i guess just stay away from that launcher then...haha.
Sent from my SPH-D700 using XDA App
I'm not sure if his problems were strictly Go Launcher related. I've been using Go for 2 days now, with no problems (yet... knock on wood).
Sent from my SPH-D700 using XDA App
So here's an update:
-No, I'm not using Titanium backup.. I manually reinstall all my apps.
-I tried out the VisionKernel and it seemed ok for a bit, but I'm freezing again and my apps are all force closing. I uninstalled SetCpu completely in case that was causing a problem, but it didn't make a difference.
I'm going to try using v1.04 next... if that fails I guess I just can't use this rom
Would setting myself back to DI18 -> EC05 -> Syndicate possibly work? (as opposed to just re-flashing syndicate)
This was happening to me regardless of my kernel, and I even (twice) ODIN'd to [DI18?] then OTA to EC05 and then wiped everything 3 times, and flashed, 1st flash never works for me, so 2 flashes both times completely clean as well as when flashing kernels
1.0.2 worked just fine for me but as soon as 1.1.0 came I get freezes and FC's all over the place. I have given up on 1.1.0 and will try it when a newer version comes out
Media
First off want to say, love the ROM so far, you guys rock. After a few failed attempts at getting CWM 3 on my phone, I was finally able to do so and get everything installed. The only problem I'm having is with my media files. I get random FC when I play my music, my photo gallery doesn't appear, when I try to access my mp3's directly from my SD card, it says "file type not found" and it does not like the Zedge app at all. I've tried both the standard and fully loaded versions with the same results. I have the visionkernel downloaded, just in case I need to try it, but if at all possible, I'd like to stick with the twilight (I use the camcorder often). Any other suggestions? Thanks in advance!
androikid said:
This was happening to me regardless of my kernel, and I even (twice) ODIN'd to [DI18?] then OTA to EC05 and then wiped everything 3 times, and flashed, 1st flash never works for me, so 2 flashes both times completely clean as well as when flashing kernels
1.0.2 worked just fine for me but as soon as 1.1.0 came I get freezes and FC's all over the place. I have given up on 1.1.0 and will try it when a newer version comes out
Click to expand...
Click to collapse
Yea, did basically the same thing last night. It went fine for a day, but it went to hell again tonight. Oh well, we'll have to wait for a new version I guess.
Xinlitik said:
Yea, did basically the same thing last night. It went fine for a day, but it went to hell again tonight. Oh well, we'll have to wait for a new version I guess.
Click to expand...
Click to collapse
As noted many times in many places, if you're having issues with 1.1.0 that aren't freezing/battery life (these are both the kernel and have been discussed everywhere), a few simple troubleshooting steps will get you exactly where you need to be.
allheilkingmatt said:
First off want to say, love the ROM so far, you guys rock. After a few failed attempts at getting CWM 3 on my phone, I was finally able to do so and get everything installed. The only problem I'm having is with my media files. I get random FC when I play my music, my photo gallery doesn't appear, when I try to access my mp3's directly from my SD card, it says "file type not found" and it does not like the Zedge app at all. I've tried both the standard and fully loaded versions with the same results. I have the visionkernel downloaded, just in case I need to try it, but if at all possible, I'd like to stick with the twilight (I use the camcorder often). Any other suggestions? Thanks in advance!
Click to expand...
Click to collapse
Format your SD card.
As noted many times in many places, if you're having issues with 1.1.0 that aren't freezing/battery life (these are both the kernel and have been discussed everywhere), a few simple troubleshooting steps will get you exactly where you need to be.
Click to expand...
Click to collapse
My issue is freezing, and I tried all of the alternate kernels. Sorry if my language wasn't precise- I mean new kernels.
I've actually given it one last try...I'm wondering if the clock is set too low for my phone by default, so I've got setcpu on min400 max1000. I'll let ya'll know how it turns out... (Stable so far although suddenly my home key doesn't work, hah.)
Xinlitik said:
My issue is freezing, and I tried all of the alternate kernels. Sorry if my language wasn't precise- I mean new kernels.
I've actually given it one last try...I'm wondering if the clock is set too low for my phone by default, so I've got setcpu on min400 max1000. I'll let ya'll know how it turns out... (Stable so far although suddenly my home key doesn't work, hah.)
Click to expand...
Click to collapse
400mhz shouldn't be necessary. If your freezes were wakelocks, and you had your minimum frequency at 100mhz, that was your problem - not all devices can handle it, and need to be at 200mhz.
400mhz shouldn't be necessary. If your freezes were wakelocks, and you had your minimum frequency at 100mhz, that was your problem - not all devices can handle it, and need to be at 200mhz.
Click to expand...
Click to collapse
They were actually freezes during use-- I luckily never got a single wakelock.
I'm not sure if there was a pattern or not, but I think the Market, Go SMS Pro, stock Email, and stock browser were the main freezes. Then again, those are also the apps I use quite frequently
Sorry to double reply, but I can't edit yet.
@androikid
It just occurred to me that the freezes wouldn't be that bad if not for the force closes that occur afterward (due to data corruption). Maybe we should just turn journaling on so the a freeze just means a restart, rather than a re-flash.
Hi, im running AndroidNow 6.1 and since i installed ot for the first time(version 3.2) my launcher crushes every once n awhile.
It happens with stock,google,nova or any other launcher - i prefer stock.
What happens really is, when i press home/back to exit an app to the homescreen,there pops the recent apps screen(with no open apps visible)and when i press home again to exit this screen , i see blank home page and then the icons refresh and everything reload. Latet when i open the app drawer i experience a little lag that the icons are reloaded also.
What seems to be the problem? Im rooted and ive got clean master but i dont think its related.
Please help me, thanks.
Am i the only one who experience this?
Happened to me few times. You are using 3rd party launcher?
Ps. You dont need clean master
i use the stock one,but it happned with all . why shouldn't i use it?
Tell me why you should?
This devices does not need that. It does more harm then use.
I love the feature that it prevents apps from starting on boot up.
Do you know how to solve my problem with the launcher crash?
I have the exact same problem.
This happened with the stock ROM and any launcher I tried.
Then I flashed a custom ROM (based on stock though), progressively reinstalled applications and after some time, the problem came again. Then, I progressively froze some applications with Titanium Backup, and now it happens much less than before (2-3 times a day against everytime I press "home").
My conclusion is that, even though that's a launcher crash we see, the fault probably comes from a background application. I'm still searching which one. Did you find something interesting since you opened the topic?
Have you installed hotmail app from play store?
NOxplode said:
Have you installed hotmail app from play store?
Click to expand...
Click to collapse
No
Any news on this one guys ?
It's happening to me too :crying: (Stock + root)
szafran81 said:
Any news on this one guys ?
It's happening to me too :crying: (Stock + root)
Click to expand...
Click to collapse
What I did recently was to :
- Disable the application "LIA Informant"
- Disable the application "LIA MrGDBLogger"
- Disable the application "LIA S4URecommender"
- Clear the cache (click on Settings > Storage > Data in cache)
The problem happened several times in a day before, but only occured a few times in weeks since I did this trick. The workaround was probably clearing the cache. But since the problem gradually came back after the last time I reinitialized the phone, I'm still afraid it comes back sooner or later.
I did clear cache a few times now - it always comes back.
Would be great if someone could find a fix for that, because it's very annoying.
The bad thing is that there is no send error report option. At least there would be a starting point with an error info etc.
Have you tried disabling the applications mentionned above?
I (almost) chose them randomly, but it really made a difference for me and the problem doesn't seem to come back.
Done that just now.
Will post back with the results in some time.
Do you maybe know what those apps do ? (I like to know what I'm turning off in case of any other problems)
GDB (in the Unix world) is a debugger. I have no reason to think that this GDB is the same though, I just guessed the problem should come from a system application and this one may be one.
Turning off those apps made no difference.
Was thinking that it may be one of the widgets on the home screen.
Later today, or maybe tomorrow I'll make a list of what I'm using and post it here - maybe this way we'll get whats causing this.
The only widgets I have now are Zooper Widget and Shuttle+.
But honestly, since the problem makes any launcher crash (and I think any application left in foreground when the screen turns off), I believe the root of the problem a system app/optimization, and likely one from LG since not many people seem to complain.
I hope 5.1.1 will come soon to the G3.
Any news on any update ? (not necessarily to 5.1.1)
Udated to 20p yesterday - clean update (just to be sure I've wiped 3 times - 1 before and 2 after the update).
Had a couple of hours of peace, and then it started again.
szafran81 said:
Udated to 20p yesterday - clean update (just to be sure I've wiped 3 times - 1 before and 2 after the update).
Had a couple of hours of peace, and then it started again.
Click to expand...
Click to collapse
I updated to CM 12.1 two weeks ago and never encountered this problem since then.
Anyone know what EdenService is? A window popups every morning thus far stating that "Unfortunately, EdenService has stopped"
After I click 'OK', it comes back a few seconds later. It takes awhile for it to leave completely like 30 to 40 mins. Sometimes rebooting works.
I picked up the phone at Best Buy on 6/5/15. My carrier is AT&T. I live in Chicago, IL.
Thanks!
Same
Got the same problem here. Pls help...
[/LIST]
I've had the same thing.. I have an LG G3, running ROM CloudyG3 v2.4 (but with v2.3 I also had this issue) .
I just stopped the process.
Just forced it to stop. We'll see how the phone behaves without it. Thanks
same problem
I have exactly the same prproblem, every day at am2 the message pop up and have to force close it once. Any solution so far?
Task killer
I have used Zapper Task Killer. So far so good. Advanced task manager doesn't work so well. The EdenService keeps coming back. I'll try another if Zapper fails but so far two days of no issues
Good luck
help
I am still having the same problem non of the above solutions work for me permanently. The issue repeat it's self every time I restart the device or after 24 hrs. The only way that stop the message is to force stop it, however I have to do that every day; it's annoying.
sdablool said:
I am still having the same problem non of the above solutions work for me permanently. The issue repeat it's self every time I restart the device or after 24 hrs. The only way that stop the message is to force stop it, however I have to do that every day; it's annoying.
Click to expand...
Click to collapse
In Debloater it shows up as EdenService.apk, com.lge.cic.eden.service. I wasn't able to find anything out about what it does. CIC seems to be some kind of LG support center though, so it could be remote support software.
I've blocked it using Debloater. If I notice any adverse effects I'll post here.
6
EDENSERVICE HAS STOPPED
It took a while, however on my LG G4. this damn popup continued to plag me. The solution (although possibly temporary) is: (SETTINGS-APP'S-ALL) find edenservice and clear cash & data. This will stop it for at least a good while. You may have to return in a few weeks and redo. It works for me. What, WHY nor how.....I don't have a clue.
Hi
Guest user here.
I have seen my G4 popping up this same error "Eden Service has stopped" a few times, but only at about midnight to 4am. I was stopping this service to make it go away. Reboot did not help a bit. Now it seems strange I never see this error during regular daytime usage. So today as I was scrolling my running apps list to find Eden Service, I saw "Restrict idle apps" running. I remembered I never turn this feature on. I double checked and yes it was disabled in Batt Power Saver section. So I went ahead and stopped this service too. But... It came back running by itself!
So here is my hypothesis. LG turns this feature on automatically, or should I say force this feature enabled at certain times of midnight. So that users get a longer standby time. Now I am not sure if Eden Service has to do with this or not, but if a user deliberately killed a service and it comes back by itself, that's not right. Especially with Eden prompts coming up every 3 seconds.
- SH
If you're having reboot problems please post here - if there are problem apps or bad devices out there it would be good to know!
Got a new Nexus 5X yesterday for my partner. Plugged it in and charged all day (oh what patience). 10pm started setup and added account to it. Phone immediately did an update which succeeded. Then it started to install the saved apps from the Google account, about 50 in all. After all the apps were installed I handed it over to her to play and log into all those apps with logins. Tedious.
Within about 30 minutes she tried to take a photo and it rebooted. Then a bit later she was using it and it rebooted again. Before going to be it rebooted a few more times. Then again this morning. There wasn't one particular app or other that was in use when these crashes happened. During the day she saw a message about "Google needs to restart". Also the camera often comes up with an all black screen and can't be used.
I called Google tech support and they wanted to do a factory reset and maybe a cache partition wipe. They would also like to investigate if a rogue app is causing the crashes by using it without any apps installed. Because reinstalling apps is so tedious I decided to have her do a cache partition reset I'm awaiting news. I'm hoping we don't have to do the other... I can't imagine how a bad app could be causing such repeated crashes (well I can, but it just shouldn't happen). That's lame...
It would really help if it was easy to get a crash log and find out the cause - unfortunately unless you're rooted this doesn't seem to be easy, and may well be impossible.
I've been having a lot of similar-sounding issues with my 5X. It's never rebooted while I was using it, but once or twice a day I'll pull it out of my pocket and it will be off, awaiting the unlock pattern to boot up.
The camera has been atrocious as well. I've seen the black screen you describe, tons of rotation lag, hanging, etc. Not just in Camera, but in other apps using the camera (such as when attaching a photo to a Hangout). Hoping this is something software-related and not a hardware problem.
I've had mine spontaneously reboot twice so far, both times I've pulled it out of my pocket and it required the PIN to unlock, then it booted up. I'm a bit concerned, as I have no idea when this happened, and, since it's encrypted a reboot essentially puts me offline until I notice it.
I just now had mine reboot during active use for the first time. I was long-pressing a wifi network in order to forget it (which is another 5x problem I keep having—wifi turns itself off or connects to the wrong networks).
My 5x was working fine and the crashing started happening yesterday...
they only app that i recently installed before the crashes started was firefox... are you guys using firefox by any chance???
Mine is still working fine, I do not have Firefox.
Same problem for me when using Firefox. The phone seems to crash and reboot when loading news websites containing photos and videos.
Not seen the issue when not using Firefox.
I've had my nexus 5x since mid/late November 2015. I've had the problem described below happen prior to today, and more than once.
Today, I cant turn my phone off - it seems to be in the middle of a reboot... the four coloured circles (google logo?) with colours going round and round. I powered it off cos it had started going slow... thought a reboot might fix the problem... but now its not starting and I cant even turn it off or do anything with it.. I've tried pressing the power button, I've tried holding the power button down, and I've tried different combinations... nothing seems to make a difference... (has been in that state of un-useablity for at least 30 mins now)
Anyone else also having wi-fi issues where facebook has an error and "cant connect" ?
I had the same thing happen and returned the phone, it's the only solution I found. I factory reset multiple times, called up Google and they told me to safe boot. Right.. I was completely stock and it rebooted multiple times / day and I know what I'm doing too, for the most part anyway. Got a replacement device and it has not once rebooted no matter what I do. Camera, Chrome random apps caused a reboot, it's not that. It's a defective device and you need to get it replaced period.
I have the same thing and can't sent it back to google because I live outside the US.
I believe it is a manufacture defect as I tried everything with no success really annoying.
Stuck with a brick...
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I used my phone completely stock for weeks and had zero issues, whereas I have a friend who ordered and received the phone at the exact same time (likely same mfg batch) and had issues. Difference between us two is that I'm a minimalist and only have about 50 apps installed, and he has a ton that he rarely uses and restores them every time.
I know it seems ridiculous, but having an android phone gives you more customization and your apps more power of the phone, so it's completely feasible for ONE rogue app to destroy performance and/or battery.
You guys might all want to try uninstalling apps one by one and figuring out which apps are killing performance. In particular, check out the running services (developer options -> running services) and see which apps are constantly running, since those are more likely to be the ones causing issues.
For example, I've used firefox (for adblocked browsing) for weeks recently, and can definitely say it's a pretty slow app, so if you're having issues on it, you may want to just use chrome or lightning browser.
I just ordered a replacement as well. Mine would reboot about 1 to 2 times a week right after the fingerprint unlock. Annoying as hell today because I was in the middle of a conf call.
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