Touchscreen ghost? - Samsung Galaxy Nexus

Hi guys,
I've had my G-Nex for a few days, and mostly love it - but on two occasions now, the touchscreen has acted up. I'd put the phone down, and for a few minutes, it'd randomly select things on the screen with me nowhere near ( the other day it kept opening the People app). But a minute later, it'll be fine. Touch inputs are flawless when I'm actually using the phone. It's totally random.
Anyone else with such an issue?
Sent from my GT-I9000 using XDA App

I never had any problem like that. It's just a thought but do you put your phone where there might be magnetic interference nearby, like another electronic device? I'm not sure if this can happen with phones but some types of touch input can go crazy because of that.
Sent from my Galaxy Nexus using XDA App

Miracle_Nosh said:
Hi guys,
I've had my G-Nex for a few days, and mostly love it - but on two occasions now, the touchscreen has acted up. I'd put the phone down, and for a few minutes, it'd randomly select things on the screen with me nowhere near ( the other day it kept opening the People app). But a minute later, it'll be fine. Touch inputs are flawless when I'm actually using the phone. It's totally random.
Anyone else with such an issue?
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
If you are telling me next that it only happens while 2G is being used..

I had the same thought, but both times the phone was on WiFi, in my house. I've not once had the volume problem, and am also on Orange (1800mhz)...which, so far, seems unaffected by the volume ghost.
Sent from my GT-I9000 using XDA App

I don't want people to think that i am a general moaner, but it did happen to me the first day i got it whilst i was viewing cached apps is the settings menu. Its like your finger is still on the screen. I haven't experienced it since though.

Something like this happened to me with the Nook Color. As far as I know, it's not a known issue for that device so I'm guessing there was some interference I was not aware of. UFO's maybe.

My Palm Pre+ is doing this constantly. I will be pretty upset if I get the Galaxy Nexus and it does the same.

Related

List of known issues - unconfirmed

I decided to wait until the 2nd or 3rd batch to avoid some mishaps and slowdowns...Also to wait till we get some devs over here and possible root by than. We all know the hiccups that come with the first batch of phones(Especially coming from the G2X lol) But all in all what have you been experiencing problem wise....Please Share
Thanks.
Sent from my HTC_Amaze_4G using XDA Premium App
charlieb620 said:
I decided to wait until the 2nd or 3rd batch to avoid some mishaps and slowdowns...Also to wait till we get some devs over here and possible root by than. We all know the hiccups that come with the first batch of phones(Especially coming from the G2X lol) But all in all what have you been experiencing problem wise....Please Share
Thanks.
**Sidenote**
I still have my Sensation till than that I plan on ditching, and I'm using a Amaze for now.
Sent from my HTC_Amaze_4G using XDA Premium App
Click to expand...
Click to collapse
Honestly I have no serious issues with this phone. The very little I have is checkerboarding in the browser (although the browser is fast and smooth as hell), home button seems to be the only button on the phone that lags (this is definitely a software issue) and screen resolution isn't as sharp as I am used to coming from the Sensation.
The pros on the GS2 definitely outweigh the cons so I'm happy with my purchase. Coming from the Sensation I was faced with wifi/data signal issues, overheating, lag (mainly on stock software), and a few random reboots and so far I have neither issues with the GS2. I recommend this phone to all!
Sent from my SGH-T989 using xda premium
OuncE718 said:
Honestly I have no serious issues with this phone. The very little I have is checkerboarding in the browser (although the browser is fast and smooth as hell), home button seems to be the only button on the phone that lags (this is definitely a software issue) and screen resolution isn't as sharp as I am used to coming from the Sensation.
The pros on the GS2 definitely outweigh the cons so I'm happy with my purchase. Coming from the Sensation I was faced with wifi/data signal issues, overheating, lag (mainly on stock software), and a few random reboots and so far I have neither issues with the GS2. I recommend this phone to all!
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Those are my only issues too. I can't really say they are issues because the browser checkerboarding was known before purchasing. They all do it. The home button taking a little bit to react has to be from the double tap on the home button option. This can be fixed and i'm hoping it will be on an update.
Im experiencing that its not a sensation..... You're wasting time waiting for a new batch. The phones flawless unless it has a brushed metal screen.
Sent from my SGH-T989 using xda premium
The only con I am experiencing is I seem to have trouble charging this thing with anything other than the included AC adapter. I cannot charge this phone while it is connected to a computer with the screen on and streaming music.
I think the radio in this phone is a bit weak as well, I have trouble getting reliable service while inside large buildings.
Otherwise it is an excellent phone. My 4g speeds are 14900 Mbps, I've had a 3700 Quadrant, and battery life is exceptional. I went to sleep at 0300 with a charge of 80 and woke up at 1000 with a charge of 71. Compared to MotoBlur, Touchwiz seems to be a lot easier on the battery while idle.
Sent from my SGH-T989 using XDA App
Phone has been amazing since day 1 none of the problems people seem to have here
Sent from my SGH-T989 using xda premium
I picked up mine today from tmobile, i gotta say, i LOVE it. Its giving me no problems whatsoever
Sent from my SGH-T989 using Tapatalk
brian6685 said:
I picked up mine today from tmobile, i gotta say, i LOVE it. Its giving me no problems whatsoever
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Definitely agree with it. I came from the Sensation and it would overheat. This phone barely gets hot even while charging! Maybe that's why Samsung phones charge so slow. It pushes out less power and since it pushes out less power the phone will most likely not overheat do to this.
Sent from my SGH-T989 using xda premium
The "brushed metal" screen thing has been only problem I've had. I exchanged it for one that looks pretty normal & I'm honestly not having any other problems. This phone is unbelievable & everything I've ever wanted in a phone. Great signal(I get signal at my work now, which I didn't before), great sound, great battery life, great colors, doesn't overheat, and the bluetooth range is excellent. I can literally walk across my house without it disconnecting, which is a breath of fresh air coming from a Sensation that I couldn't get more than 5 feet from :3
Agree. Hardware wise there isn't much if at all that needs to be fixed. Everything is nice and solid...great finish.
It's blazing fast..doesn't overheat and does everything well. Reminds me a lot of a Mac...It turns on, turns off and does what it's suppose to well. Reliable.
The phones amazing and I recommend it to EVERYONE.
The_Biz said:
Im experiencing that its not a sensation..... You're wasting time waiting for a new batch. The phones flawless unless it has a brushed metal screen.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I exchanged mine yesterday because it had the textured screen flaw. It was made on 9/27, got a new one made on 9/28. Looking great now, still messing around with it, a functional GPS is my biggest worry. I'll be testing that today when on the road.
Only down side I see is the occasional lag with TouchWiz. Coming in and out of applications, you notice a few slow spots here and there. Nothing I really care about. Coming from the G2X, this phone is a dream.
my phone works great the only issue i have is the phone acts strange when i try to use it and its charging...weird
kennyp987 said:
my phone works great the only issue i have is the phone acts strange when i try to use it and its charging...weird
Click to expand...
Click to collapse
Try a different charger. I've had this problem on several phones, it has to do with the charger outputting the wrong voltage or something. My phone does this too with the old Sensation charger that I use at work but it doesn't do it with my home charger.
bighulk666 said:
a functional GPS is my biggest worry. I'll be testing that today when on the road.
Click to expand...
Click to collapse
You're in for a treat. This things lock very fast and I used it today just to try it out.
kabuk1 said:
Try a different charger. I've had this problem on several phones, it has to do with the charger outputting the wrong voltage or something. My phone does this too with the old Sensation charger that I use at work but it doesn't do it with my home charger.
Click to expand...
Click to collapse
i am using the included charger ;/
kennyp987 said:
i am using the included charger ;/
Click to expand...
Click to collapse
Try a different one anyway, I've had included chargers cause this problem with the phones they came with.
---------------------------------------
One more slight problem that I've noticed- occasionally Doggcatcher & certain music players will give me errors about not being able to access the sd card. Its like it unmounts itself randomly or something. PlayerPro is the only one so far that hasn't done this.
kabuk1 said:
Try a different one anyway, I've had included chargers cause this problem with the phones they came with.
---------------------------------------
One more slight problem that I've noticed- occasionally Doggcatcher & certain music players will give me errors about not being able to access the sd card. Its like it unmounts itself randomly or something. PlayerPro is the only one so far that hasn't done this.
Click to expand...
Click to collapse
What kind of memory card is it?
Sent from my SGH-T989 using xda premium
Bluetooth headphones (of any kind) wont work. just rapidly skips through the tracks without playing them, or it tells me that the format is incorrect (its not) wired headphones work fine...
prnkmonkie said:
Bluetooth headphones (of any kind) wont work. just rapidly skips through the tracks without playing them, or it tells me that the format is incorrect (its not) wired headphones work fine...
Click to expand...
Click to collapse
My motorola bt stereo headset works just fine... As a suggestion maybe try deleting the pairing and pairing again?
Sent from my SGH-T989 using Tapatalk
I don't have a lock screen anymore for some reason weird, and if I hold the power button I don't get that pop up that gives me the option to put it into fight mode and blah. It just shuts off
Sent from my SGH-T989 using XDA Premium App

Anyone else with random menu key issue?

I've been having this issue for a few weeks now and it's only seemingly getting worse. HOWEVER.. I think I have an idea of what may be going on.
Can a bad USB cable cause this issue? Maybe some kind of static electricity build up or something. If anyone else out there has this issue can you weigh in? Are you using any damaged or 3rd party cables? My problems started around teh time i orderd a (samsung) micro usb cable for use in my car with a cig lighter power converter thingy that has a usb port on it.
to test I wiped the battery stats in CWM and it actually seemed to help.. until last night when I used the new cable in the car again and it went haywire. I wiped the battery again and ill avoid using the new cable to see if it helps any..
I happened to catch it on video last night so I'll post a link up later. I'd like to get to the bottom of this since sprint wants to charge me to replace the device -___- .
I dont see anything in there about what the actual random "problem" is. only problem I have with my menu button is that my "phone" icon is right above it and with my case on the phone it makes it harder for my fat thumb to just hit menu and I sometimes launch the dialer...
so uhhh.. what's the "problem?"
The menu key will randomly activate without me actually touching the screen. Like I said, I have it on video and I'll post it as soon as I get home so everyone can share thoughts on it.
it's exactly what it sounds like. I'll be using the device, sometimes just reading and sometimes not even holding the device at all (as demonstrated in the vid) and the menu key will activate rapidly and very randomly.
http://www.youtube.com/watch?v=0gP2Ju8Xvyo&feature=youtube_gdata_player
Here's the video as promised. Taken last night. It happened today as well even after flashing the lastest stock ek13.
Sent from my Xoom using xda premium
bumpity bump bump
Well, the Video is down. Id like to see if its the same problem as I have.
I believe It may be. Its quite annoying. The Menu Button just activates. I always assume that its just Oily or dirty, something is making it do it. But even after a wipe it does it and Only with the Menu Key. Not Home, Back, or Search. I also use the Matte Black back TPU case, no difference on or off. Cant find a Rhyme or reason.
Edit:
For the record, im also on FC24.
haven't seen the video but I noticed during LOS testing when the phone came out that I got random menu pop ups in low signal areas.
Sent from my SPH-D710 using xda premium
Amusing, it did it when I hit "post reply".
I get it off and on, be damned if I can figure out how to replicate. Just does it.
I was starting to think it was my screen protector, since it started around that time. Happens plugged in and unplugged. Can go days without, then it just happens. I do know it only started for me when I flashed ICS.
Have you tried reflashing and seeing if the problem still exists. Last week my phone was randomly doing stuff like that. I did a full wipe and reflashed and everything has been fine since.
I've flashed several ROMs and have had it.
I can say I have had it only on ICS, some more than others. Never tracked it closely, but have had it on the homescreen, browser. Only 2 times since Fd02.
Wish I knew how to make it happen. I will say signal/battery levels have no effect.
its likely there's a short or something. I would take it into sprint. There's no reason not to. If they can't fix it you'll get a new phone.
Sent from my SPH-D710 using Tapatalk 2 Beta-5
Here's what's worked for me on ALL Android phones that have had this problem, go to your custom recovery, and clear cache and dalvik cache and reboot... Your phone will take a few minutes to boot...
Sent from my Epic Touch running Blazer Rom via xda premium
I just got a refurb because of a blue led of death and mine is doing this as well. I've tried ICS roms, stock EL29, and even did a complete factory reset after flashing back to stock EL29 to no avail. It mainly occurs while I'm on a call or texting. It's driving me nuts and if it continues it's going back to Sprint.
I have been testing a theory relates to this.
Last night it was pretty bad, so I turned the setting for the hard buttons lights to "always off".
Hasn't happened since.
Only reason I tried this is that I noticed they came on right before the menu went nuts.
As I've said before, I don't think mine is a short since I NEVER had this occur when on gingerbread. Others may be, but I'm nearly certain mine is not.
If anyone else can try this to see if it does help, would be nice to see.
jfcooley said:
I have been testing a theory relates to this.
Last night it was pretty bad, so I turned the setting for the hard buttons lights to "always off".
Hasn't happened since.
Only reason I tried this is that I noticed they came on right before the menu went nuts.
As I've said before, I don't think mine is a short since I NEVER had this occur when on gingerbread. Others may be, but I'm nearly certain mine is not.
If anyone else can try this to see if it does help, would be nice to see.
Click to expand...
Click to collapse
I'll give that a shot, thanks!
Sent from my SPH-D710 using xda premium
Good idea. I'll try the always on setting and see if that helps as well, that way we'll cover both ways.
Doesn't work. Had it come back k last night.
Not sure what to try.
Mine did it a few times yesterday and I noticed when it did either the gps was trying to connect or it was trying to connect to wifi or 3g. Maybe a coincidence or not, who knows, but it's something else to look at.
My phone did the same thing, it isn't the USB cable nor the screen protector. Its a bug when signal drops below a certain level. However, I believe its a touchwiz issue as I have yet to have it happen on any AOSP rom, input anyone?
Sent from my SPH-D710 using XDA

[Q] Extremely weird screen behaviour.

Hello all! Ive just recently got my Xperia arc, and flashed a nightly build of CM7 on it, number 20. Everything seemed to run smoothly, but just now screen started to behave very weird, it almost seem to have osme kind of "ghostly" second touch.
The upper part of the screen is almost impossible to use, when I try select an app to move it on the screen, by holding finger down, it just flickers for a second and gets deselected. If I manage to select it and drag+hold, it starts spazing out all over the screen, with screens switching between eachother by it self.
The problem is especially noticeable in games, where you usually have a joystick controller in bottom left corner. When using it, I usually trigger the buttons above it in the upper left corner which I am no where near at with my finger.
Is this a ROM issue, or hardware issue? Ive been using the rom for couple of days with no strange to it, and now this happens. Any ideas what the source can be?
ROM failure.
Sorry for bump, but apparently the problem remained. I changed to XDA rom, which too is based on CM7 thou and after a day I stumbled upon same problem of ghotsly second touch on screen.
I cant hold to move apps, cant precisely press a button in game on left side of screen, it then triggers some other button nearby. I do get haptic feedback from long press on a homescreen, but the "add new" menu popups only every few tries Any ideas of what may be causing this? I would really like to avoid the hassle of resetting the phone and sending it back for repairs :/
try stock one or miui.
It sounds a bit like your screen had a bad encounter with water...
Could this be the case?
iR¡[email protected]!* via Tapatalk
iridaki said:
It sounds a bit like your screen had a bad encounter with water...
Could this be the case?
iR¡[email protected]!* via Tapatalk
Click to expand...
Click to collapse
No, this phone is only few days old.
I think I am noticing a pattern.. screen behaves this way only late evenings, till next morning. I never noticed the issue during the day, but then it was there again for no reason after I left phone for couple of hours (it's past midnight here at the moment). Now when I think back, same was previous two evening, issue only noticeable during late evenings. Could my phone be possessed lol?
It's quite weird issue too. Upper half of the screen seems to have a ghost touch as I said. When trying to add a widget to upper screen, I only get a haptic feedback from long press. When playing games, all buttons on left side (landscape mode) get activated as soon I press one of them. Most weird of all, is that screens works perfectly in app drawer and settings, but not in app/homescreen. I will test how it is again tomorrow and report. If it works just fine again as if nothing happened I will be really puzzled.
Currently on CM7 Xda version, same was for official version. I am considering updating to MIUI, just gotta figure this radio difference stuff, but am becoming sceptic to whether this issue really lies with ROM and not app/settings.
Yep, issue is gone like nothing happened at the morning, this is is haunted ._.
I've figured the cause, it only happens when the phone is plugged in and charging. Beats me why thou, what remains to see now is if it is tied to the kernel or not. Posting it here in case others with similar problem stumble upon the thread.
Are you using the stock charger, i used to face bit similar problem when i used to connect my old HTC USB charger... later i discover the HTC charger was giving only 500mA , where as sony one is rated at 700mA.
mangemayur said:
Are you using the stock charger, i used to face bit similar problem when i used to connect my old HTC USB charger... later i discover the HTC charger was giving only 500mA , where as sony one is rated at 700mA.
Click to expand...
Click to collapse
Thanks for the tip! Turns out it didn't like my 1000mA charger I am using for all my usb stuff, but the stock on works perfect (it's 850mA).

Random switch offs.

I've had 2 replacement phones in my 1st month of having a Gnex.
Just then I had a random turn off. Normal or not?? No rooting, no unlocking fully stock 4.0.2. Wtf?? I just thought yay!, everything is going to OK then bang. Not cool. Might be normal but I doubt it...
Thanks guys.
Sent from my Galaxy Nexus using XDA App
This happened to me last night.
I wasn't using the phone, it was just on the table charging.
Not sure what's up.
Do we have faulty units?
Sent from my Galaxy Nexus using XDA App
I guess it depends on how often it is happening.
I've had my phone for two months now and I believe this is the second time it happened.
As long as it doesn't happen too often and not during a ROM flash, I can live with it.
Yeah, that's the problem though isn't it. Random. It could be when your flashing a rom, or in a phone call. That'd be ****.
I dunno, why do these things happen?
Don't Google test things? Its not real stable is it. There should never be any problems if its a full release.
Sent from my Galaxy Nexus using XDA App
Do you notice if the phone is hot when this happens?
Daveg891 said:
Do you notice if the phone is hot when this happens?
Click to expand...
Click to collapse
Nah not at all. Its happened twice since in had it. Once when the battery was at like 6% on its first run down of the battery when I got it. Then on it's first charge. It was at about 80% and I was just swiping left and right and I think bringing the notification drawer down (which doesn't work sometimes, I have another thread on that) and it just turned off. I pressed the power button a few times and it finally turned on with a 10% ish battery drop. That's it though, not again yet. May of been a battery conditioning thing.
Sent from my Galaxy Nexus using XDA App

Menu button goes off by it self

I always had a problem with my menu button going off at random. So if anyone else has this problem here is a fix. U will need to open up ur phone and thanks to Samsung with out any void stickers. after removing the screws the bezel around the screen is just held in by clips. So you be left with glass and the board. Clean around the rim of the glass should have little dirt build up on the rubber sealant. Also I booted up with out the flex cable( linked to the touch button) connected and once booted up reinstall every thing and it work no more random menu pop ups
Sent from my SPH-D710 using XDA
Good info. But i thought it was caused when in low signal areas. Actually, i got my replacement refurb phone a couple months ago and it never had that menu problem until a week ago. So the dirt thing is possible
I just got this phone last week (used) and it has done it constantly when in low signal areas, like my job. However i put it on wifi at work Friday and it stopped. So i think it is related to poor 3g signal. Just my thoughts based on my experience.
Sent from my SPH-D710 using xda premium
menu button
I had the same problem on a brand new phone. It was 1 month old. It had it happen to will on wifi or will I
had full bars. I think the dirt problem is more the problem. I work in a shop with alot of dirt on the air.
Thanks for the info. I will know what to do if it happens on my refer phone.
if its a dirt issue why the need to reinstall software?
I cleaned my phone yesterday. Bought it from a chick that wore a lot of make up so it was pretty dirty. And so far no menu button misfires. May in fact be the dirt issue. Odd that it was really only going off during weak 3g signal times.
WOW, universal problem
I have been experiencing this on my new device for some time now. I thought I was alone but apparently others have it to then. Mine will go haywire all of a sudden to the point where the menu pops up and disappears up to 20 times by itself leaving the phone unusable and making the other haptic buttons non functioning. Usually requires quickly turning off the screen and popping back on. Drives me absolutely nuts to the point that I de-rooted and went back to absolute bone stock only to still have it happening.
Has to be dirt related. I thought maybe there was some voltage or heat problem that was causing it to fire. Has anyone had any luck fixing it without tearing the phone apart?
I want to smash this phone in low signal areas!! My NS4G gets better signal than this does in bad 3g areas. In California where I had full bar 4g this phone was perfection but once I got on the east coast (especially spots in NYC) I get so damn frustrated!!
I sure wish it was dirt causing it but I got it when my phone was new when I was LOS testing in dead spots the first month I had the phone
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
Mine has been doing it since I got it. It is a refurb though as I bricked 2. The 2 previous phones didn't have the issue and it only does it when switching from 3g/4g to wifi or vice versa, or while switching data back on after a call. In my case it's definitely not dirt.
JohnCorleone said:
I want to smash this phone in low signal areas!! My NS4G gets better signal than this does in bad 3g areas. In California where I had full bar 4g this phone was perfection but once I got on the east coast (especially spots in NYC) I get so damn frustrated!!
I sure wish it was dirt causing it but I got it when my phone was new when I was LOS testing in dead spots the first month I had the phone
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
Same always want to throw my phone at the wall when I'm in a low signal area and the menu button goes crazy!
Sent from my SPH-D710 using Tapatalk
will be trying this to see if it fixes it for me as well
I have this same issue with mine and will be trying this when i get some time. It's very random and very annoying.
have had this happen on 2 phones, finally on my 3rd replacement last week and it has been good so far....
This keeps happening to my phone, only most of the time it's the search button. Low-signal areas mostly, connecting to wifi stops it completely. I think it may have to do with using non-samsung chargers/cables.
Mine alternates form the menu button to the search button. Both equally annoying... I must have some special dirt in my phone
bryank930 said:
This keeps happening to my phone, only most of the time it's the search button. Low-signal areas mostly, connecting to wifi stops it completely. I think it may have to do with using non-samsung chargers/cables.
Click to expand...
Click to collapse
I notice it more in low-light situations than I do in low-signal situations. When I'm connected to WiFi, I don't see any lessening of the phantom menu button.
U guys could also try the second part which is to boot up without touch button connected then when booted connect it back via flex cable on the bottom... good luck
BTW opening ur phone isn't so bad no void stickers and after screws are just clips
Sent from my SPH-D710 using XDA
Damn guys I thought I was alone with this problem! I swear, I don't care how great the S3 is. If it has the same behavior its getting returned immediately. My GNex doesn't though so that's a good sign. I wonder if we could add menu buttons to the screen and disable soft keys and maybe it would get rid of this behavior. I have to see if a dev can make that happen
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
Had this issue but only on some ics leaks never on gb
Sent from my SPH-D710 using XDA
Well, I'm gonna have to edit my comment from earlier in the thread. After about breaking mine in half and throwing it out the window yesterday, I decided to try taking it apart and looking around. I didn't see any dust, but once I reassembled it, the problem has not returned. It usually does it immediately when it reboots and continues until it has acquired a signal. I've tried my best to get it to go crazy and so far so good. Those having the problem may want to give it a try and see if it helps.
My brother in law who is rooted on Blue Kuban, My Sister in law who is completely stock EL29 and my self also rooted on Blue Kuban all experince this problem. we all have launch day phones. def seems to happen more for us in low signal areas. so annoying. for those that took the phone apart is there any chance of dust getting in and being seen or is it no big deal?
thanks

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