Hi, recently my touch pro 2 doesn't want to boot. It happened when I was using my phone on the net and the phone just ran out of battery.
Then it turned off. Afterwards I hooked it up on the PC usb charger. So i was awaiting for the phone to charge but then it just decides to 'turn on' unexpectedly - it will show the boot screen and then the windows mobile - then it just blanks and turns off.
I HAVEN'T done any of the following: hard reset or go to booting.
Is there anyway you guys can help me on what step I should do! please! thanks
* P.S
I Have no NOT rommed my phone at all. Just the normal touch pro that came with the phone.
have you tried charging your batterie the normal way instead of true usb? Maybe that wil help.
If that doesn't work and if you are sure that the batterie has sufficiend power try to hard reset.
I have this exact same problem...I'll lay out how I've tried (and failed) to fix it for anyone who knows what they're doing to look at.
I have tried both hard resetting and soft resetting, when hard resetting it does not have enough time to complete before turning off again. Soft resetting just continues the process.
Trying the whole convoluted 'disable usb connections in activesync, then use a usb port sniffer' method also doesn't work, because the phone doesn't stay on long enough.
When plugged into both the computer and wall it has the orange charging light on, but other than turning on uptil the vodafone screen and vibrating a bit, pressing any button does nothing.
Thanks in advance even if no one can help - it'll help me kill time till I can be bothered to go all the way to the vodafone shop!
I've experienced this before and it is happening because the battery is too low to power on your device.
Plug it in to the wall charger and let it charge. It may turn on by itself and then shut down due too extremely low power but if you keep it plugged in via the mains Charger (wall charger) it will get enough power and you'll be back to normal.
joker, if it started the hard reset process and then restarted before the hard reset was complete, you might need to either redo the hard reset process or go it into bootloader mode and re-flash your rom.
fone_fanatic said:
I've experienced this before and it is happening because the battery is too low to power on your device.
Plug it in to the wall charger and let it charge. It may turn on by itself and then shut down due too extremely low power but if you keep it plugged in via the mains Charger (wall charger) it will get enough power and you'll be back to normal.
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This is the way to handle indeed.
Just let it charge from the mains for a while (15 minutes should be enough) before powering it on.
USB just does not provide enough power to charge your device, I have my TP2 on USB throughout the day, and the battery even slowly loses charge as my laptops USB port simply cannot provide enough juice...
Thank you so much guys - it works, and now I feel like a right idiot haha. Well thanks, I'll learn to charge it by mains from now on .
Star-Lite said:
This is the way to handle indeed.
Just let it charge from the mains for a while (15 minutes should be enough) before powering it on.
USB just does not provide enough power to charge your device, I have my TP2 on USB throughout the day, and the battery even slowly loses charge as my laptops USB port simply cannot provide enough juice...
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Depends, but certainly regardless USB provides less current than the supplied charger does.
I have multiple laptops, a few of my own at home, several here at work of various makes and models, and it depends.. One in particular seems to provide as much current over USB as the AC charger as the phone charges as fast as I'd expect it to there, others as you say barely charge the phone at all unless it's idle and off. Most of these laptops however do charge the phone, just slowly.
So I got a flashing orange light on my EVO tonight when I plugged it in to charge, phone was dead, wouldn't turn on, dead battery. That's one reason you get a flashing orange light, a completely dead battery, just plug it in and let it sit for a bit and it will get a solid orange light. I advise waiting 20min or so then turning it on.
Side note, car chargers don't always have the power so you can use your phone while it's charging when the battery is really low, had it plugged it and was using it for an hour + and it still died
mrono said:
So I got a flashing orange light on my EVO tonight when I plugged it in to charge, phone was dead, wouldn't turn on, dead battery. That's one reason you get a flashing orange light, a completely dead battery, just plug it in and let it sit for a bit and it will get a solid orange light. I advise waiting 20min or so then turning it on.
Side note, car chargers don't always have the power so you can use your phone while it's charging when the battery is really low, had it plugged it and was using it for an hour + and it still died
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There are car chargers you can get that will charge the same as your wall charger. Read it and see if it says 1000mA.. There are also adapters that plug into 2 usb ports at 500mA equaling 1000 when charging your phone. Most car usb port chargers have 2 slots or more so its possible. You can also use the adapter method on your computer to receive the full 1000mA charge.
I'm using my palm pre car charger (original). I was streaming Pandora n checking my Facebook and it charged till it was full (green light n all)
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YafaKlan said:
I'm using my palm pre car charger (original). I was streaming Pandora n checking my Facebook and it charged till it was full (green light n all)
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Mine charger works for my car, but my moms has a usb port built into the car and that's the one that wouldn't keep my phone alive.
mrono said:
So I got a flashing orange light on my EVO tonight when I plugged it in to charge, phone was dead, wouldn't turn on, dead battery. That's one reason you get a flashing orange light, a completely dead battery, just plug it in and let it sit for a bit and it will get a solid orange light. I advise waiting 20min or so then turning it on.
Side note, car chargers don't always have the power so you can use your phone while it's charging when the battery is really low, had it plugged it and was using it for an hour + and it still died
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My EVO Shift completely discharged and when I plugged it in to recharge it, I got the same problem - amber light would flash 3 or 4 times then stop, it would not charge and not turn on. I removed the battery for 10min. With the battery removed I plugged in the USB cable into the computer and phone, pressed the power button, unplugged the USB, pressed the power button again, replaced the battery, plugged in the USB and the amber light went solid and appears to be charging now.
BTW, I'm posting this because the OP's solution of plugging "it in and let it sit for a bit" didn't work, it was plugged into the wall adapter all night and didn't charge. I could only get it to do so using the steps above. cheers.
If you happen to be near a Sprint store and the "let it charge for about 20 minutes until solid orange" didn't work, take your battery to them. They can boost it on their battery machine. I see a lot of customers just for this very reason.
Jus10o said:
There are car chargers you can get that will charge the same as your wall charger. Read it and see if it says 1000mA.. There are also adapters that plug into 2 usb ports at 500mA equaling 1000 when charging your phone. Most car usb port chargers have 2 slots or more so its possible. You can also use the adapter method on your computer to receive the full 1000mA charge.
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I've had my EVO for just a few days and I got the abrupt shut down followed by flashing amber light also. The phone was charging off the usb of my laptop at the time. When i unplugged the phone the light turned off and the phone would not turn on. I thought I fried it because I did not know what flashing amber meant. What was strange about it was that not only did I not receive the usual "battery is nearing 15%, please plug in" notification but the phone powered off when I was reading an article about things to do to prolong battery life. Anyway, I proceeded to charge the phone from an outlet and now things seem to be fine.
I am having a similar problem with my HTC Incredible 2 on verizon. Last night it was charging just fine, and when I woke up this morning it was off and it won't turn on or do anything. I can plug it in and if I hold the battery it will flash the orange light a few times but it always stops. I've tried the fixes in this thread and nothing...what can I do?
It was still almost half way charged when I feel asleep last night so the battery wouldn't have run down. The only thing I'm worried about is if the charger did something to the battery but it seems unlikely as its a charger I've used often.
bryank909 said:
My EVO Shift completely discharged and when I plugged it in to recharge it, I got the same problem - amber light would flash 3 or 4 times then stop, it would not charge and not turn on. I removed the battery for 10min. With the battery removed I plugged in the USB cable into the computer and phone, pressed the power button, unplugged the USB, pressed the power button again, replaced the battery, plugged in the USB and the amber light went solid and appears to be charging now.
BTW, I'm posting this because the OP's solution of plugging "it in and let it sit for a bit" didn't work, it was plugged into the wall adapter all night and didn't charge. I could only get it to do so using the steps above. cheers.
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Thanks! That worked!
I tried bryank909's method and that worked for me too, thanks a lot !
EDIT : after a little time the LED switched off . So I retried the trick and it's not working anymore...
pronstaR said:
I tried bryank909's method and that worked for me too, thanks a lot !
EDIT : after a little time the LED switched off . So I retried the trick and it's not working anymore...
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When the amber light is blinking, it basically means charging, but there is not enough turn on voltage to power on the device. If you were previously charging it > remove the battery for 5 minutes > replace it > charge the device on a WALL outlet, NOT a usb charging, i.e. computer, tv, xbox, etc. You should be good to go after that.
Well, when I plug it on a wall outlet and always this switching amber LED...
The fact is that this charger is working well with my other phone (HTC Sensation)
I'll try another charger if I found it !
Hello
This happens on my HTC HD2 when it's on the car mount and used as a GPS, and when there's too much sun hitting the device!
I know I should put the device in the shade, but for that, I'd have to buy a new car mount system, annoying...
In my case of desire sv which suddenly died and was "amber blinking", I had to just push the battery a little bit for it to start working again. Until that point of physical battery adjustment, I tried many options for the "amber blink" to go away.
Thank God, the phone is alive. Apparently, as I understand, the amber blink is to indicate that the battery is not present - perhaps. :on't Know::
This is my girlfriend's phone, so I can't tell for sure if it's been dropped or what have you.
Phone will no longer charge when connected to USB. We have 5 different USB cables and none of them work. I have an extended battery in the phone right now and it's at 26%. Phone seems to work fine aside from the fact that I can't charge it. When USB is connected, the charging light does not turn on. Weirder still, the phone does not show the Status Bar icons or notifications. It's just a plain black strip.
Tried to switch the extended battery back for the stock battery (which isn't charged at all) and of course the phone won't power on or charge still.
And the kicker: when I connect it to my computer via USB, the computer powers off. I'm guessing the faulty part in the phone is trying to draw too much power from the USB and the computer is shutting down to protect itself? Or maybe the PSU just can't hack it and is cutting off?
Seems to me like something must be damaged internally in the Phone but I have no clue what part it is.
My phone (Evo 3D) is charging fine on all cables, even when connected to computer (no shut down).
Evo 4g
Rooted/S-OFF
Jellybread 1.3
Sounds to me sir,like the usb port is borked,its shorting out the power supply,i would stop messing with it before it shorts out the mother board on the phone and send it to someone to replace it,also if you have a voltage meter you can check the port that way to see if it is indeed receiving and/or pushing power.
Hello
Long story short. Yesterday running PA + Lean kernel I sit down to play TURBO. After one and a half hour, I went back and put my phone down and plugged in the cable. It did nothing. I played a bit with moving the cable head plugged in the phone and started charging as AC. Unplugged, see if fast charged was toggled. It wasn't. Plugged back in. Nothing. Somehow, someway, I managed to connect. Was really hard to finish it and flashed back a stock yakjuwx (as my original rom was). Everything nice and good, but now sometimes I get the unrecognized device and have to unplug and plug back. Since than, these are happening:
- when devices is turned off, I plug the cable, the icon with bolt comes up, than switch to charge animation and it does disappear. Pushing the power buttons for a short time, not for long as power on, wakes the phone and displays the animation. Is this normal? or should the animation be displayed constantly.
- phones in battery stats doesn't show "discharging" it shows "not charging". Shouldn't it show "Discharging" when there is no cable plugged in?
- sometimes I got flashes as if is plugged in, the so called "phantom charge". (no, bending the tongue doesn't help).
NFC toggle off on doesn't help either.
Soon I'll send back the phone in warranty, as I bought it it was sent back one time for heavy temperature rised and video recording microphone problem, although they didn't changed anything with the microphone, just the motherboard.
Now I have problems with the sleep too... altough I had always. Here are some pictures attached.
I am affraid about not being able to unroot soon if the usb board goes to sleep... it's a matter of time I think... so any ideas?
I was staying the night somewhere out of my own house unplanned and I forgot my charger so I found a random USB cord that fit into my phones charging port and I took an iCrap's wall outlet adapter and used that to connect it to the wall. The first time I plug my Dinc in it wont even recognize that it is plugged in so I unplugged it and plugged it back in and it started charging, but the touchscreen wasn't responsive. I tried to reboot it using the trackpad but after a few seconds of doing that the trackpad would become nonresponsive. I unplugged it and everything worked fine. Being the idiot I am I plugged it back in again and the same thing happened. I finally decided this was probably a bad idea so I was about to unplug it when the screen went black, the orange charging light stopped shining even though it was plugged in and unplugging it didn't help... Now I know this phone cant be turned on plugged in and without a battery so I haven't even tried that but no matter what charger I plug it into, factory or other, or what kind of outlet, car wall and computer the screen stays black, charging light doesn't go on, I cant get into recovery or hboot, yes it is rooted (cyanogen mod 7.2.0 with CWM) I was wondering what I could do or if anyone had any ideas about this? PLEASE HELP