[Q] Screen Cracked - Samsung Epic 4G Touch

I dropped my phone and it landed on a rock and caused a small crack in the outer glass only. I went on ebay and they only seem to have replacement glass for the Euro version only. I have insurance but $100 to replace seems like alot plus I need to sell the phone and wanna get at least $300 so spending $100 to replace a $10 part seems like alot. Does anyone know anywhere I can find this replacement part or are the phones still too new?

From what I understand, on these phones you have to replace the entire screen, not just the glass. That makes it much more than a $10 repair. Probably best just to pay the $100 and get a new phone.
Sent from my SPH-D710 using Tapatalk

really cause like i said they have plenty of them for the Euro version but its not same sizer and has the cutout for the button but they do have them from multiple sellers

bigbade said:
really cause like i said they have plenty of them for the Euro version but its not same sizer and has the cutout for the button but they do have them from multiple sellers
Click to expand...
Click to collapse
The guy above is right, it's not just glass. It's the LCD & Digitizer combination. Not to mention, it's a Super AMOLED+ screen. The part (in bulk) that we order comes out to $110.00 wholesale, so you're probably better off paying the $100.00 it costs to replace/repair it.

Related

[Q] Need a new LCD screen

Any one know where in the UK I can get a replacement LCD screen on the cheap in the UK? I dropped my Defy when getting in the car and ran it over. DOH.... The outside of the phone doesnt have a single dent or scratch and the phone is still completely usable its just the LCD has cracked across the length of the screen.
Really? im the only person in the world to have a cracked lcd screen on the defy???? lol. has any one got a broken defy they wannaget rid of for partsmust have a working lcd of course lol
the cheapest way is to get one one ebay and replace it by yourself
I did try ebay there was only one american seller selling them and it was postage within usa only so it was no good as im in the uk.
http://cgi.ebay.com/USA-NEW-OEM-LCD...933681?pt=PDA_Accessories&hash=item588be180f1
QNXUA said:
http://cgi.ebay.com/USA-NEW-OEM-LCD...933681?pt=PDA_Accessories&hash=item588be180f1
Click to expand...
Click to collapse
that is a LCD Display Lens Panel or touch screen digitizer as it is also known, I dont need that as mine is still intact. What I need is the actual LCD panel/display. Thanks for trying tho.
yeap, wrong item
you can try order from here http://www.wirelesspartsinc.com/motorolamb525charmlcdscreen.aspx not cheap
nice find, thank you. but with shipping its gonna be over $100 dollars, i think i will just hold off till there are more available here in the uk so the price comes down a bit. hopefully lol.
so i contacted my local motorola repair center and they said a new screen will cost around £59 so got it booked in i thought it was quite a good price as to buy one of a internet shop if your lucky to find one selling the screens would work out closer to £100 with postage and then you gotta fit it yourelf.

[Q] Oops.. Broke my screen wrestling with the GF. What replacement is the best?

Title says all. I was goofing around and had my phone in my pocket and landed on it cracking the screen in the corner. Digitizer still works but where can I find a real honest to god OEM replacement screen?
http://www.ebay.com/itm/NEW-OEM-LCD-DISPLAY-SCREEN-REPLACEMENT-HTC-G2-DESIRE-Z-/350485715231?pt=LH_DefaultDomain_0&hash=item519a93991f
I don't want to get a cheap ripoff replacement but this looks legit (I guess) Anyone care to give an expert input on if I should get this or not?
Much thanks in advance. (Back to my Moto RAZR V3 til then)
are you sure you broke the digitizer, the lcd screen, or both?
the digitizer should cost you around $20
what you posted is the actualy lcd screen
I would buy from a US seller just avoid any complications.
check the feedback rating on the ebay seller you are buying from
chances are, they have sold the exact prduct before. See what other buyers have to say about their purchase
The digitizer is fine. I checked the function using droid explorer screencast. I cracked the LCD.
I just don't want to replace the screen with some knockoff poor quality LCD.
Thanks for the reply.
Then buying any lcd screen on ebay should be fine. You should understand that generally people on ebay aren't trying to sell you fake or non quality products, unless its blatantly a scam or too good to be true. Buy from a US seller just in case something goes, its easier to deal with. China and other overseas sellers may be able to get you the same product for less, but transit times can take a while. And paypal only has a 45 day grace period for opening disputes to get your money back, in case things go terribly wrong.
-- experienced ebayer
And there's many teardown guides on youtube to get you going. Easy peasy, as long as you're gently and can handle things carefully
By the way, Use the thanks button. A lot better than saying thanks in a post
Gotcha.. I whacked that button for you.
Tearing into the phone won't be an issue. The seller I have linked above is stateside so I will go ahead and purchase that and hopefully be tossing the V3 into backup phone status.

replacement screen

i know this is a long shot being as how the phone is so new, but long story short my screen is cracked to ****. it still works 100 percent it's just stupid looking with the cracked screen. anyone know where to get a legitimate replacement screen?
no i did not get the warranty plan and yes i looked on ebay. anywhere else?
What's wrong with Ebay?
tiguy99 said:
What's wrong with Ebay?
Click to expand...
Click to collapse
I think he meant he didnt find anything on ebay
OP, right now its going to be difficult to find the replacement..sorry to hear about it
Yeah no other manufacturer is making screens yet, Ebay is the only option. Nothing wrong with Ebay I just like having feedback for products I buy. Plus it's 200 on Ebay lol
Sent from T-Mobile Galaxy S2
http://www.ebay.ca/itm/USA-Tmobile-...ltDomain_0&hash=item35b7b550d2#ht_3332wt_1163
might as well get a 2nd hand phone rofl
sinodepot.com/index.php?main_page=product_info&products_id=324
Kind of ressing a dead post, but found this. at 182 dollars, cheapest I can find out on the market right now... recently my phone has suffered a glass shattering as well....
i found an ebayer selling at 250, but became unlisted after a few days (prob sold out right now) and a few other stores selling for 250.
It's going to be hard to find a screen cheap. The screens alone are between 225-250 thats not including if you're paying somebody for the labor. Quite honestly you're better off buying one second hand. Due to the nature of the screen glass and digitizer being married together to create the slim feel it also brings more expense in replacement...and get the insurance next time...its only 25 cents a day.
pregistry said:
It's going to be hard to find a screen cheap. The screens alone are between 225-250 thats not including if you're paying somebody for the labor. Quite honestly you're better off buying one second hand. Due to the nature of the screen glass and digitizer being married together to create the slim feel it also brings more expense in replacement...and get the insurance next time...its only 25 cents a day.
Click to expand...
Click to collapse
reason why I dont get insurance is cause there's an extra deductible. of at least 110-130. On top of that, they' might send you a refurbished one, not actually just repairing your phone. And that one may come with more problems than its worth. I definitely don't think insurance is worth it.
You'll end up paying 250 to replace the screen through a 3rd party repair shop, 180 if you do it yourself, or 280 (130 deductible plus 150 insurance cost over 20 months) over the life of the phone to repair a broken screen. If you go the insurance route, you'll pay 150ish regardless if you break your screen or not.
$162 at Samsung
It is $162 directly through Samsung. That covers 2nd day air both ways and the repair. Six day turn around and real time repair tracking. It is truly the only way to do it.
They expedite it since it is such a new device really I don't see how you could choose any other way!
essdiddy said:
It is $162 directly through Samsung. That covers 2nd day air both ways and the repair. Six day turn around and real time repair tracking. It is truly the only way to do it.
They expedite it since it is such a new device really I don't see how you could choose any other way!
Click to expand...
Click to collapse
Oh really? I might just do that. I'll have to give them a call. Thanks!
Sent from my SGH-T989 using XDA App
Holy crap, this stuff is expensive!
Makes me think more about buying the accidental square trade. I think it's $125 for 2 years. Covering accidental damages.
kvizz said:
Holy crap, this stuff is expensive!
Makes me think more about buying the accidental square trade. I think it's $125 for 2 years. Covering accidental damages.
Click to expand...
Click to collapse
square trade has a 50 dollar deductible. And I believe the fine print says you can file a claim only once every 2 years. If you file a claim in the first year, you'll have to buy new coverage.
Essentially, insurance is a company that is trying to make money, so I don't see how it is a good investment. But if you do go for square trade, google 30% off or 20% off coupons. They send them out fairly frequent.
essdiddy said:
It is $162 directly through Samsung. That covers 2nd day air both ways and the repair. Six day turn around and real time repair tracking. It is truly the only way to do it.
They expedite it since it is such a new device really I don't see how you could choose any other way!
Click to expand...
Click to collapse
Are they selling the white screens? May pick one up along with the white battery cover if the price is right

[INFO][REPAIR] Dropped S4, cracked the inside LED

Update 1:
Did not get a chance to mail it due to family reasons but did mail it on last monday. Currently, the Samsung Online Service Status Checker Message window shows the following:
*06/14/2013//09:48:13//000*******//Telephone//ASC*
6/14/2013 8:47 AM-Jesus Esq****: Accessory: BATTERY
*06/14/2013//09:48:13//000*******//Telephone//ASC*
6/14/2013 8:47 AM-Jesus Esq*****: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)
The other changes: Expected Completion Date: 06/21/2013.
As mentioned, will update with whatever changes (major) happen to this repair for information to anyone who faces the same.
--------------------------------------------------------------------------------------------------------------------------------------------------
Initial Post: So, the Awesome S4 without a case, slipped out of my hand mid call, and landed on the bottom left corner and cracked the inside LCD/LED.
The Gorilla Glass is not cracked, only the front top bezel lining (metal) is dinged. The phone works flawlessly, with the calls, the internet and push services including the vibrating and everything fully functional.
The phone turned on but the display is bleeding, which I think is strange as this is supposed to be a AMOLED display. (I could be wrong and if so, I apologize)
Anyways, I searched online and found a way to fix it at home, but it required a lot of tinkering with things (the removing of the Gorilla Glass and the LED part, as the remaining was a piece of cake) that I was not comfortable doing.
Found a couple threads about cracked front glass and Sammy stating they will charge over $300 for fixing it.
Being skeptical, I still called Sammy, as I am hating using the spare iPhone sitting around my house (it takes a micro sim).
Was directly connected to the closest Service Center in Dallas, TX. Talked to this amazing lady who told me, that it could be anywhere from $25 - $200 to fix it. The price was awesome. I am willing to pay $200 as it is affordable, considering I paid over 600 for the phone.
Hopefully, none of you awesome folks have to go through this, but just in case, I created this thread to give you an exact number (cost wise).
Will keep you posted.
Here is something from the repair order:
Product Information
Model Number : SGH-M919xxxxxx
Serial Number : xxxxxxxxxxxxxxx
Product Symptoms : Technical Inquiry/LCD / Touch Panel / LED/Touch Screen Cracked - STD/LCD fee
Warranty : In Warranty
Shipping Information
Contact / Return Information
Customer Name : xxxx xxxx
Address :
Email Address : xxxxxxxxxx
Home Phone : xxxxxxxxxx
Alt. Phone :
Authorized Service Center Information
Name : SAMSUNG REPAIR CENTER,RSI
Address : 2901 SUMMIT AVE SUITE 100 Plano TX 75074
Phone : 888-987-4357
Fax : 469-241-4774
Estimated Repair Cost: $200
Std. Repair Fee : $65.00
LCD Repair Fee: $119.75
Subtotal: $200
Tax : $15.25
* Your handset may be in warranty by date; however your handset may be out of warranty by Condition. The Samsung Warranty clearly states that Out of Warranty repairs will incur a repair fee.
* After the product repair is completed, Samsung will charge the repair cost.
Total Amount Charged
Repair Total: $200
Cubed Guru said:
So, the Awesome S4 without a case, slipped out of my hand mid call, and landed on the bottom left corner and cracked the inside LCD/LED.
The Gorilla Glass is not cracked, only the front top bezel lining (metal) is dinged. The phone works flawlessly, with the calls, the internet and push services including the vibrating and everything fully functional.
The phone turned on but the display is bleeding, which I think is strange as this is supposed to be a AMOLED display. (I could be wrong and if so, I apologize)
Anyways, I searched online and found a way to fix it at home, but it required a lot of tinkering with things (the removing of the Gorilla Glass and the LED part, as the remaining was a piece of cake) that I was not comfortable doing.
Found a couple threads about cracked front glass and Sammy stating they will charge over $300 for fixing it.
Being skeptical, I still called Sammy, as I am hating using the spare iPhone sitting around my house (it takes a micro sim).
Was directly connected to the closest Service Center in Dallas, TX. Talked to this amazing lady who told me, that it could be anywhere from $25 - $200 to fix it. The price was awesome. I am willing to pay $200 as it is affordable, considering I paid over 600 for the phone.
Hopefully, none of you awesome folks have to go through this, but just in case, I created this thread to give you an exact number (cost wise).
Will keep you posted.
Here is something from the repair order:
Product Information
Model Number : SGH-M919xxxxxx
Serial Number : xxxxxxxxxxxxxxx
Product Symptoms : Technical Inquiry/LCD / Touch Panel / LED/Touch Screen Cracked - STD/LCD fee
Warranty : In Warranty
Shipping Information
Contact / Return Information
Customer Name : xxxx xxxx
Address :
Email Address : xxxxxxxxxx
Home Phone : xxxxxxxxxx
Alt. Phone :
Authorized Service Center Information
Name : SAMSUNG REPAIR CENTER,RSI
Address : 2901 SUMMIT AVE SUITE 100 Plano TX 75074
Phone : 888-987-4357
Fax : 469-241-4774
Estimated Repair Cost: $200
Std. Repair Fee : $65.00
LCD Repair Fee: $119.75
Subtotal: $200
Tax : $15.25
* Your handset may be in warranty by date; however your handset may be out of warranty by Condition. The Samsung Warranty clearly states that Out of Warranty repairs will incur a repair fee.
* After the product repair is completed, Samsung will charge the repair cost.
Total Amount Charged
Repair Total: $200
Click to expand...
Click to collapse
I would go with Sammy fixing it. The LCD Digitizer combo (youre easiest approach) is going for approx 229 on ebay. Didn't see one lower than that.
Plus, if Sammy fixes it, youre warranty is still in good standing. I seriously don't think 200 is bad for complete repair fee including parts and labor. thats really cheap actually.
elesbb said:
I would go with Sammy fixing it. The LCD Digitizer combo (youre easiest approach) is going for approx 229 on ebay. Didn't see one lower than that.
Plus, if Sammy fixes it, youre warranty is still in good standing. I seriously don't think 200 is bad for complete repair fee including parts and labor. thats really cheap actually.
Click to expand...
Click to collapse
Agreed. But, as I forgot to mention, I am a bit skeptical with the cost. I am sure they will let me know. That is why I created this thread for anyone who might need info.
I am just SOL to have to pay for it. But at least on the bright side, I will not have to use this stupid iPhone or change sim to regular and go back to the rooted Sensation.
I was planning on rooting the S4 but I dropped it before I got home and well....lol.
Agreed. The cheapest I was able to find that included the tools (screwdrivers and such) was for $233 shipped. But the process of removing and screen and glass was just a little gruesome.
Cubed Guru said:
Agreed. But, as I forgot to mention, I am a bit skeptical with the cost. I am sure they will let me know. That is why I created this thread for anyone who might need info.
I am just SOL to have to pay for it. But at least on the bright side, I will not have to use this stupid iPhone or change sim to regular and go back to the rooted Sensation.
I was planning on rooting the S4 but I dropped it before I got home and well....lol.
Agreed. The cheapest I was able to find that included the tools (screwdrivers and such) was for $233 shipped. But the process of removing and screen and glass was just a little gruesome.
Click to expand...
Click to collapse
If you buy the digitizer and LCD preglued, repairing it yourself is a sinch. I have done it already and its easy. But, repairing just one, ha good luck xD major PITA.
If they quoted you on a price, then thats what they have to stick with. I mean, the issue is clear, a cracked LCD screen. So they know right away what is needed to fix it, how long to fix it, etc so i would throw a fit if they try to jack up the price or something.
elesbb said:
If you buy the digitizer and LCD preglued, repairing it yourself is a sinch. I have done it already and its easy. But, repairing just one, ha good luck xD major PITA.
If they quoted you on a price, then thats what they have to stick with. I mean, the issue is clear, a cracked LCD screen. So they know right away what is needed to fix it, how long to fix it, etc so i would throw a fit if they try to jack up the price or something.
Click to expand...
Click to collapse
I still thought it was hard. I have done several repairs with Laptops and Camera's. But this was a little out of my league.....only the screen part. Rest seemed normal.
Here are the links I checked before braving to call the all mighty sammy.
The Part/s:
http://www.etradesupply.com/oem-samsung-galaxy-s4-sgh-m919-lcd-screen-and-digitizer-assembly.html
The guide to fix it:
http://www.youtube.com/watch?v=wPXVnTlrqeo
Cubed Guru said:
I still thought it was hard. I have done several repairs with Laptops and Camera's. But this was a little out of my league.....only the screen part. Rest seemed normal.
Here are the links I checked before braving to call the all mighty sammy.
The Part/s:
http://www.etradesupply.com/oem-samsung-galaxy-s4-sgh-m919-lcd-screen-and-digitizer-assembly.html
The guide to fix it:
http://www.youtube.com/watch?v=wPXVnTlrqeo
Click to expand...
Click to collapse
Don't forget, sammy buys these products in massive bulk ammounts. So their price is going to be cheaper. Not to mention, they will prolly just replace the LCD and not the digitizer since they have the right tools to make separation and rejoining processes very easy.
Repairing S4
After dropping my TMO S4 (got one of those TMO D3 cases like a nub) and shattering the glass I decided to hit up the DIY and buy the glass to repair it. Coming from someone that works repairing motherboards this is by far one of the hardest things I have tried to do without the proper tools.
I ended up cracking the side of my display barely noticeable but it bugged the hell out of me. So bought the whole screen/digitizer/glass combo for 229.** from Ebay. Much easier process, tear down guide will help you remove the back casing and boards to connect the screen correctly after warming up the glue with a conventional hair dryer. I recommend getting an Otter box Defender case to save you all some headaches in the future.
I have an extra glass I can ship any of you for $20 that I will not be using (bought it thinking I would repeat the process for another unfortunate soul).
Either pay the $150 to get the unit replaced with the Warranty or replace the screen assy. completely if you do not have the proper tools to heat up the glue holding Digitizer/screen/glass together.
br2rivera said:
After dropping my TMO S4 (got one of those TMO D3 cases like a nub) and shattering the glass I decided to hit up the DIY and buy the glass to repair it. Coming from someone that works repairing motherboards this is by far one of the hardest things I have tried to do without the proper tools.
I ended up cracking the side of my display barely noticeable but it bugged the hell out of me. So bought the whole screen/digitizer/glass combo for 229.** from Ebay. Much easier process, tear down guide will help you remove the back casing and boards to connect the screen correctly after warming up the glue with a conventional hair dryer. I recommend getting an Otter box Defender case to save you all some headaches in the future.
I have an extra glass I can ship any of you for $20 that I will not be using (bought it thinking I would repeat the process for another unfortunate soul).
Either pay the $150 to get the unit replaced with the Warranty or replace the screen assy. completely if you do not have the proper tools to heat up the glue holding Digitizer/screen/glass together.
Click to expand...
Click to collapse
Thanks for the insight. I already have a S4 on ATT, wife got too impressed with mine and gave up her iPhone 5 for one. Planning on buying 2 more as soon as I get mine back. Sending it off tomorrow and will update with the progress.
I broke my Note 2 screen and had it repaired by Samsung for $178 including 2 day shipping both ways.
If you have modified it (rooted, ROMs, etc.) make sure you return it to stock before you send it or they will note it and it will be out of warranty from that point.
gaww said:
I broke my Note 2 screen and had it repaired by Samsung for $178 including 2 day shipping both ways.
If you have modified it (rooted, ROMs, etc.) make sure you return it to stock before you send it or they will note it and it will be out of warranty from that point.
Click to expand...
Click to collapse
Gaww, thanks for the info. Since my Nexus One days, I am very aware of what you said. Thankfully, I was planning on rooting the S4 after I got home, but dropped it before I could. lol.
So I guess it was just luck.
Good to know that it was under $200 for repair. At least I am saving some money (kind of). Thanks.
So, from initial mailing and samsung receiving it on 6/14, I just got the phone back today: 6/21.
I am plesantly surprised with the quality of the work. They did fix the screen and such but also replaced the bezel and frame on the phone that was dented. The total charge for fixing it: $200.00
Hope no one have to go through it, especially the ones that do not have insurance. But just in case if anyone needs to, hope this forum Helps.
Admin, you can close this thread as answered.
I just bought a squaretrade.com warranty for $94 with a $99 deductible......glad I did!
For a $630 phone a $200 warranty is not a a huge amount, yeah squaretrade doesn't cover theft or loss but they cover everything else.
T-Mobile wanted $8 a month plus $175 deductible: So that turns out to be $192 for 2 years and $175 deductible for a total of $367.
Not trying to plug squaretrade, but **** its worth it.
No its not $8 dollars a month Insurance is now $12 a month.
Sent from my SGH-M919 using xda app-developers app
rp56 said:
No its not $8 dollars a month Insurance is now $12 a month.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Wow that is ridiculous. What a rip-off so for $288 + $175 = $463, why not just buy a new phone....lol
Glad I went through square trade.
Thanks for this post.
Due to a mind-numbingly mistake, I shattered my glass. Screen was fine. Found this thread and called Samsung.
The only thing that piqued my interest was that the agent said the phone would be reflashed. Uhoh.
--Mike

quality of eBay LCDs?

Has anyone here replaced the screen in their phone with one of the LCD + digitizer assemblies from eBay? My phone is cracked but everything on it still works (the headphone jack is loose but the fix for that is 15$ and 20 minutes of my time) and I got the phone itself for $20 so I really don't have much to lose. I want something that works but doesn't feel cheap or like I compromised by getting it. I'm not going to change the glass myself because even though I've done it for other phones, I'm really picky and I don't want it to look/feel like cheap garbage on a few hundred dollar phone. Would my best bet be to skip cheaping out on eBay and and going to Samsung? I probably won't upgrade the phone for at least a year.

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