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Since installing CM7.1, my phone has been rebooting randomly -- like 5-8 times a week.
It usually happens when using Google Navigation (but not always); and usually when in the car and plugged in to charger (but not always.)
I thought it was CM, so switched to Sense (Swagged Out Stock) -- but it's still happening -- usually when I most need the navigation!
I tried the GPSCLRX thing; didn't help.
Could it be the car charger? The heat from being on the dashboard? Any way to narrow down the cause?
Thanks!
Is it a full boot or a quick boot? Gingerbread does a quick boot, where it just shows the bootanimation for a few seconds and then reentered the OS, when the system runs out of memory.
Sent from my PC36100
It's a full restart -- goes back to the white HTC screen!
Does your phone get hot at all? How many apps do you have running in the background? Phone's usually restart if they run out of memory, get too hot, run out of battery (which I assume isn't the case for you), or have a software error. Checking the temp and the background processes on your phone can help eliminate a few causes and let us know which is the most likely culprit.
I've had this problem before when my phone gets hot. Also more frequently happening when charging and running navigation. This happened a lot when running CM. I changed to deck and it doesn't happen too often now. Not sure if it was coincidental.
I'm getting a crash once every 3-4 days on average that requires a battery pull. So far I've had it happen while receiving a Whatsapp message, replying to a Google+ notification, and most recently, while listening to music.
I know I am not alone because I have seen a few other threads talking about similar issues. I am wondering how widespread this is however while I try to decide whether to return the phone or not. Are any of you running for a long period of time (1 week or more) without any instability?
I've had it happen to me a couple of times too, once when playing a movie in Diceplayer, and accidentally push the power button, causing the screen to go blank, then I couldn't turn it back on. Had to pull the battery. Had it happen to me again this morning, can't remember what I had done prior to it happening, though. Anyway, I did not have the time to pull the battery, so I just tried it again a couple of minutes later, and it woke up, all was normal again.
Happened twice only since November 25th to me.
I've had the phone now for a couple of weeks and have yet to have a crash.
My phone crashed two times in one week. Booth times when i closed a game.
Just take into consideration that most of these crashes are due to incompatibility between ICS and apps that don't officially support it yet. Not as much due to the device itself. So returning it and getting a phone running gingerbread won't solve the crashed when that phone eventually gets ICS....
I get it every few days too. Crash followed by what looks like the phone trying to reboot, but screen just goes dead and I need to pull battery to restart it.
i have had this too a few times. the screen just turns off, and won't turn back on. have to pull the battery before i can turn it back on.
this last time, i was just in the sms app, reading a message. i noticed the text was rendering strangely, with sort of colours around the edges of the letters, as if it was a low-res screen. then just as i tapped the message, to try to see if the rendering would change if i highlighted it, the screen turned off, and the phone seems to be dead, requiring a battery pull before i am able to turn it back on.
i haven't pulled the battery yet, and the phone is still sitting apparently dead. however i also notice that despite the screen being off, and it sitting here for a while doing what seems like nothing, the top half of the phone is actually pretty hot (front and back). not due to the screen having been on either, because the bottom half is cold.
Try turning off the eq in the music player. Worked for me it seems.
Sent from my Galaxy Nexus using Tapatalk
Based on the replies received so far, I think it is fair to say that these crashes are most likely related to software issues (as opposed to hardware). I guess patience is due while our bleeding edge technology stabilizes..
me too
Yes, i have also had a crash twice in the one week that I have had sgn which required a battery pull to turn the phone back on. I think the first time, I was in the settings and it looked like a few pixels were going crazy then screen went black and I had to pull battery. Then about 5 days later, I was not using the phone but when I went back to it, the screen was black and I couldn't turn it on untill battery pull. Watching this thread with interest.
Had it a few minutes ago with Facebook. Had just opened it when it turned black. No button responded. Eventually managed to get back in menu. Considered removing the app.
Sent from my Galaxy Nexus using xda premium
Didn't have a black screen so far, but had it freeze 3 times in the week that I own it (2x Google Maps, 1x in Gallery when pressing home button). Screen stays just as it is, no corruption, no dimming, no response to anything.
I had similar problems guys and horrible battery life. It is 100% an app you downloaded.
Do a complete wipe or figure out which app it is one by one. I did the second method and I only lose 1% of battery life an hour on standby.
Completely stock GN with 4.0.3 - never rooted, locked bootloader
Sent from my Galaxy Nexus using XDA App
Hi,
Today I was using my phone as usual, battery was about 75%, then suddenly while I was using Whatsapp the screen went totally black (I have to add that it has happened before, but I haven't been able to identify what is causing it, it might be Android 4.2,franco kernell and maybe switchpro).
I think it has to do with the brightness control becase the screen still detects the touchs, the phone is certanly working, but with a black screen (Brightness to 0% maybe?) so after I remove the battery it boots fine.
But this time, when it was restarting the phone I noticed the battery went down to 20% from 75%! That's impossible to happen (Phone would have melted) because the restart time was under 5 min!
What is more strange is that the phone stayed with 20% for a very long time, it even "autocharged" itself (I know it's impossible)...
What could it be? Help appreciated!
Thanks
Setup is:
Gnex 4.2.1 stock
TWRP recovery (last version)
Franco Kernel 342
peikojose said:
Hi,
Today I was using my phone as usual, battery was about 75%, then suddenly while I was using Whatsapp the screen went totally black (I have to add that it has happened before, but I haven't been able to identify what is causing it, it might be Android 4.2,franco kernell and maybe switchpro).
I think it has to do with the brightness control becase the screen still detects the touchs, the phone is certanly working, but with a black screen (Brightness to 0% maybe?) so after I remove the battery it boots fine.
But this time, when it was restarting the phone I noticed the battery went down to 20% from 75%! That's impossible to happen (Phone would have melted) because the restart time was under 5 min!
What is more strange is that the phone stayed with 20% for a very long time, it even "autocharged" itself (I know it's impossible)...
What could it be? Help appreciated!
Thanks
Setup is:
Gnex 4.2.1 stock
TWRP recovery (last version)
Franco Kernel 342
Click to expand...
Click to collapse
yap, I have two gnexs both have had this problem.
I can get a screenshot with vol-down + power
but the screen is totally black.
Yeah I've had this screen of death issue too. I've been trying forever to diagnose what is causing the problem. It happens on any kernel including stock. I factory reset, flashed stock images, everything.
I've narrowed it down to the weather channel app, Adobe flash, csipsimple app, or animations being turned off. Still trying to nail it...
i not have restaert using apk franco updater and set :good:
The sudden battery drop is normal when you pull out the battery. Basically, the phone loses it's calibration on the battery capacity. And that " auto charge" is your phone slowly trying to get a better estimate of your phone battery capacity.
Sent from my Galaxy Nexus using Tapatalk 2
I believe that SODs are a common problem faced by many on 4.2 i personally havn't faced it yet =] running arhd with ak kernel
I was able to reproduce this using Velis Auto Brightness https://play.google.com/store/apps/...SwxLDEsImNvbS52ZWxpcy5hdXRvLmJyaWdodG5lc3MiXQ
After messing with the brightness it wents black screen.
I'm sure this has to do with the autobrigtness!
Best regards
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peikojose said:
Hi,
Today I was using my phone as usual, battery was about 75%, then suddenly while I was using Whatsapp the screen went totally black (I have to add that it has happened before, but I haven't been able to identify what is causing it, it might be Android 4.2,franco kernell and maybe switchpro).
I think it has to do with the brightness control becase the screen still detects the touchs, the phone is certanly working, but with a black screen (Brightness to 0% maybe?) so after I remove the battery it boots fine.
But this time, when it was restarting the phone I noticed the battery went down to 20% from 75%! That's impossible to happen (Phone would have melted) because the restart time was under 5 min!
What is more strange is that the phone stayed with 20% for a very long time, it even "autocharged" itself (I know it's impossible)...
What could it be? Help appreciated!
Thanks
Setup is:
Gnex 4.2.1 stock
TWRP recovery (last version)
Franco Kernel 342
Click to expand...
Click to collapse
the battery losing charge, and the "autocharge", i see often across many devices. that happens to me when flashing different things over a short time period or when benchmarking and crashing its really not losing the charge, it just thinks it did. the batterystats file becomes inaccurate fairly often, maybe it corrupts. and the autocharge or ghostcharge(usually pretty slow btw) is the batterystats slowly becoming accurate again.
klobkelosh said:
I've narrowed it down to the weather channel app, Adobe flash, csipsimple app, or animations being turned off. Still trying to nail it...
Click to expand...
Click to collapse
I think you just helped me pin it on animation off. I have had the black screen happen to me 3 times in the 3 days that I disabled animations (stock rooted ROM, developer options). I kept trying to find an app that caused it but the animation off matches the start of my problem.
EDIT: Well, animation off isn't the cause since I just had another black screen.
simms22 said:
the battery losing charge, and the "autocharge", i see often across many devices. that happens to me when flashing different things over a short time period or when benchmarking and crashing its really not losing the charge, it just thinks it did. the batterystats file becomes inaccurate fairly often, maybe it corrupts. and the autocharge or ghostcharge(usually pretty slow btw) is the batterystats slowly becoming accurate again.
Click to expand...
Click to collapse
Totally agree with you!happened to me many times too,especially when crashing after tweaking\benchmarking.
I'm experiencing a weird problem with my M8. The unit would turn itself off all of a sudden. This happens without a low battery warning and no other error messages or warning displayed on screen. No beeps or audio cues, either. I would be looking at it and using it as per normal when it would just power down and turn off all by itself. This has happened twice in the last two weeks. In both instances, they have these in common:
a) Battery was low but not critically so. IIRC, the first time it happened the battery was at 25% and the latest incidence the battery was at 18%. The low battery warning usually given at 15% power wasn't displayed.
b) In both cases, I've just only turned the display on & started using the M8 for less than 15 seconds before it turns off.
c) In both instances, the mobile data & GPS was on. Wifi was off. Phone wasn't charging and the camera/flash was also off.
What I do after this happens is I would go home & charge the phone using the original M8 charger. The charging battery icon would be displayed and the charging level tallies with the last charge level that I see before the phone turns off. I let the phone charge for about 10 minutes or so before tinkering with it.
What's frustrating is that after these sudden shutdowns, some of my settings were reset & the phone will be wonky. I had to re-do the settings in both the settings app & also Google settings according to my preferences. Some default apps were cleared as well, so the phone would ask which app I'd like to use for my Home screen (either Sense Home or Nova Launcher, which I use exclusively). Some developer options were reset too, e.g animation scale etc. Other basic settings as well, such as auto updating apps in Google Play Store.
Also, first time it happened, I was locked out of my phone. The lock screen is displayed but all the PIN combinations I've tried seems to be wrong. The lock screen would go off after I try inputting the PIN. Restart by pressing vol button with power button didn't work at all. I'd touch the screen, the lock screen will be displayed, I'd try inputting PIN but I guess it's wrong because the screen just goes off. In the end, I had to reset the PIN number using Android Device Manager on Chrome running on my desktop PC. Only then was I able to access my phone. My wallpaper was reset, although my app icons on the desktop was the same as before. Apps were all there.
The 2nd time this happened was yesterday. I wasn't locked out of my phone but all my text messages (SMS) were lost. No other loss of data, as far as I can tell. But some of the settings, default app preferences & also app permissions were reset. Had to redo them all over again. Getting a bit tiring, this.
I don't understand what's happening. My M8 is on 6.0, stock ROM & unrooted. Never rooted. I've done the battery calibration steps once but that was before the Marshmallow update. When my M8 was running Lollipop, there were times when it would turn itself off as well but it was triggered by using the camera flash at low battery levels. However, settings, app preferences & permissions were not reset at all then.
Has this happened to anyone? What could be wrong? Would appreciate any & all feedback Thanks in advance.
This happens to me too. My battery is dodgy and it turns itself off when the battery is displaying anywhere up to 30%!! What I have found is that if you attempt to turn the phone on and it turns back off during the boot process then this is what screws up the settings. As long as it is charging and completes the boot without turning off then the settings are fine.
This is a MM problem. Wasn't present with LP as you and others have reported.
The only possible fixes on your end is to do a factory reset and then run the phone down until it shuts off and then charge to 100% with the phone still off. You can also try holding power+vol up+vol down for 2 minutes. This should wipe battery calibration stats. These suggestions may or may not resolve the problem but are worth trying.
Sent from my HTC One_M8 using XDA Free mobile app
Its happening to me!
I thought this was MM issue but i have flashed cm 14.1 and still the same problem is happening. My phone turns of somewhere between 15%-30% everytime. I have tried re-calibrating the battery but it didn't help. Now i am thinking to sell the device due to this issue.
My girlfriend had the same problem with her HTC one M8.
I've replaced the memorycard with a new one last week and it didn't happen since. Hopefully this will solve the problem
Hi together.
I want to give an information about my experience with sudden shut off. I had this issue with my M8 since about six months now. Tried the stuff with recalibrating the accu without success.
Last thing I did was changing the accu. And now everything is all right. The power is remaining much longer over the daily use and I can bring it down below 15% without sudden death.
Hi all
I've been trying to solve this problem for a few months now. Basically, the majority of the time this happens is when my phone is under 55% battery.
- When opening an app the phone will restart itself. Sometimes it restarts at the exact same battery percentage level, other times it restarts and it is sitting at 3% battery.
This has also happened when the phone was at over 75% battery.
I notice that a lot of the time when it restarts all of my widgets are gone. I have animations turned off in developer settings and occasionally when it restarts these are turned back on again. I'm using a custom keyboard and occasionally when it restarts it will reset to the factory keyboard with vibrations and sounds turned back on.
My phone is not rooted and I'm not using a case. The phone is 1 year 4 months old, although since it started a few months ago it was around the 1 year mark. So no warranty. My software is up to date and all apps are updated. Play store says none of them are corrupted.
I contacted HTC support and they suggested testing the battery by charging to 100% then turning it on airplane mode with the screen on full brightness and leaving it for 1 hour to see how much the battery drains. It only drained 2% (he said it could drain up to 25%) so it is not the battery. He then said I should test the apps to see if one of them is causing it. Unfortunately there are no HTC service centres in Sydney (only retailers who double as service centre) so I'd have to send it away for HTC to check it.
Yesterday I thought it could be the htc flip clock, as since the last restart that was the only widget I had and it disappeared on the restart yesterday, so I removed it and kept using the phone to see what happened. The battery was able to still be used without restarting down to under 15% which has not happened for months, so I'm thinking it could be that widget causing the issue. I've since added a different clock/weather widget but I hate the look of it and it doesn't open the stock HTC weather app when clicked.
So I guess my question is, is anyone else having this same issue and if so, did you find the cause of the issue/have you managed to fix it?
I'd rather not do a system restore unless completely necessary as I'm about to go overseas for a month and I don't want to risk losing anything so close.
Thanks in advance for any help. Hopefully I've added all relevant info.
So after removing the flip clock widget and replacing with another and all day use my battery is down to 27% and has not restarted once. I may have solved my own problem, although it doesn't explain why the battery drains so fast but I guess I can work that out on my own.
Hopefully anyone else with this issue will find this and solve it too.
Cheers
Test it with some battery drainer first, if it reboot then it is the battery.
My 10 just got the battery replaced by HTC had similar issue, it will reboot when high cpu usage and battery level under 40%, it will seems working ok if there is little cpu usage and will only turn off at about 3~5%