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So I got home one night, turned on my tablet and the left corner's back light was darker than the rest. the logical thing to do is to restart the device and hope that it's an software issue. Unfortunately, it wasn't, now I have a note 10.1 that has no back light and I can not see a thing on it. The devices is rooted so Samsung will not be covering the warranty. I contacted them and they directed me to a third party repair shop after giving me 3 fake phone numbers. Story of my life...
So now I want to repair it myself but first I need to take off the cover. Anyone have experience taking apart this device? I don't want to inflect any unnecessary physical damage to the device. it seems like a pretty solid unit and I haven't been able to find anything online with the 2014 edition.
I would brick it completely and pass it through warranty. If you kill the bootloader they won't be able to tell if it was rooted or not.
no that won't work. When I called they asked me where I got the device from, I told them it was off of ebay and they said they are not covering it.
I couldn't get it in Canada at the time because the freaken thing wasn't even released here yet.
no that won't work. When I called they asked me where I got the device from, I told them it was off of ebay and they said they are not covering it.
I couldn't get it in Canada at the time because the freaken thing wasn't even released here yet.
killer8297 said:
no that won't work. When I called they asked me where I got the device from, I told them it was off of ebay and they said they are not covering it.
I couldn't get it in Canada at the time because the freaken thing wasn't even released here yet.
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Click to collapse
Why should it matter where it's from if the product has failed then the product has failed and they should fix it as long as its within warranty and the device hasn't been tampered with physically! Honestly some company policies bug the hell out of me * Rant over!
I feel for you mate.
Geordie Affy said:
Why should it matter where it's from if the product has failed then the product has failed and they should fix it as long as its within warranty and the device hasn't been tampered with physically! Honestly some company policies bug the hell out of me * Rant over!
I feel for you mate.
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Yep, sad life. My options are very limited atm.
Have you found a replacement part for the 2014 10.1?
dasmoover said:
Have you found a replacement part for the 2014 10.1?
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Click to collapse
He might not even need a replacement part, could just be as simple as a loose connector maybes
killer8297 said:
Yep, sad life. My options are very limited atm.
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Click to collapse
Btw have you contacted the ebay seller you bought it off? Maybe the company you bought it off could help you somehow i.e. maybe they could send it back to Samsung since they'd be the initial customer - I don't really know tbh but worth a shot atleast complaining to the ebay seller about your problem.
Geordie Affy said:
He might not even need a replacement part, could just be as simple as a loose connector maybes
Btw have you contacted the ebay seller you bought it off? Maybe the company you bought it off could help you somehow i.e. maybe they could send it back to Samsung since they'd be the initial customer - I don't really know tbh but worth a shot atleast complaining to the ebay seller about your problem.
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Click to collapse
loose connector might actually be the issue but I can't tell if Idk how to open the damn thing.
The third party repair shop Samsung directed me to asks for $150 for screen replacement.
I don't want to pay extra if loose cable is the issue.
I probably should contact the ebay sales person too.
Ashade said:
I would brick it completely and pass it through warranty. If you kill the bootloader they won't be able to tell if it was rooted or not.
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Click to collapse
how to kill the bootloader?
funfun99999 said:
how to kill the bootloader?
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Click to collapse
Flashing the wrong stuff. It's easier than it looks. I'm saying this because that was pretty common on the nexus 7 and they covered it under warranty. I replaced one no problem.
If you know exactly where it is flashing the bootloader through Odin it's as easy as pull the cable off.
Sent from my SM-P600 using Tapatalk 4
---------- Post added at 03:52 PM ---------- Previous post was at 03:49 PM ----------
killer8297 said:
no that won't work. When I called they asked me where I got the device from, I told them it was off of ebay and they said they are not covering it.
I couldn't get it in Canada at the time because the freaken thing wasn't even released here yet.
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Click to collapse
That's really weird, they should cover it as long as it is an official product. I bought the Nexus on US and fixed it in Europe no problem. Honestly, Samsung is taking a really wrong path, I'm seriously considering not buying Samsung anymore.
killer8297 said:
So I got home one night, turned on my tablet and the left corner's back light was darker than the rest. the logical thing to do is to restart the device and hope that it's an software issue. Unfortunately, it wasn't, now I have a note 10.1 that has no back light and I can not see a thing on it. The devices is rooted so Samsung will not be covering the warranty. I contacted them and they directed me to a third party repair shop after giving me 3 fake phone numbers. Story of my life...
So now I want to repair it myself but first I need to take off the cover. Anyone have experience taking apart this device? I don't want to inflect any unnecessary physical damage to the device. it seems like a pretty solid unit and I haven't been able to find anything online with the 2014 edition.
Click to expand...
Click to collapse
I have torn down this tablet several times and posted pictures over in general. Take a look and send me a PM if you any questions. If I have time, I will write up a tutorial on a full disassembly/ reassembly.
http://forum.xda-developers.com/showthread.php?t=2551881
Sent from my SM-P600 using Tapatalk
Serinety said:
I have torn down this tablet several times and posted pictures over in general. Take a look and send me a PM if you any questions. If I have time, I will write up a tutorial on a full disassembly/ reassembly.
http://forum.xda-developers.com/showthread.php?t=2551881
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Wow thats really helpful. I always thought the cover was adhesive taped on.
Ill give it a shot a see what happens.
Thanks for the reply.
Serinety, i couldnt tell from the pics whether its possible to unscrew the micro usb jack without removing the plastic frame. And would the latter be difficult, if necessary? A battery, usb port or home button exchange could become necessary for some, in the future.
lecorbusier said:
Serinety, i couldnt tell from the pics whether its possible to unscrew the micro usb jack without removing the plastic frame. And would the latter be difficult, if necessary? A battery, usb port or home button exchange could become necessary for some, in the future.
Click to expand...
Click to collapse
Let me take a closer look at this. I'll update in the next few days
Sent from my SM-P600 using Tapatalk
Hi, weeks ago i got a problem with my rear camera, so i send it for repair and they change the camera, but since i got he phone when i launch the camera it say that something is blocking the lens, when i check there is nothing. I tried removing the back cover and cleaning both the lens but the problem is still there. Any solution please? I dnt want my phone to be away for 3weeks again :/
kuihome21 said:
Hi, weeks ago i got a problem with my rear camera, so i send it for repair and they change the camera, but since i got he phone when i launch the camera it say that something is blocking the lens, when i check there is nothing. I tried removing the back cover and cleaning both the lens but the problem is still there. Any solution please? I dnt want my phone to be away for 3weeks again :/
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Click to collapse
Well, considering the situation it looks like they may have done something wrong. Did they repair it or send in a refurb?
.Ryker said:
Well, considering the situation it looks like they may have done something wrong. Did they repair it or send in a refurb?
Click to expand...
Click to collapse
They repaired it.
Anyone having issues with their autofocus? Mine seems completely busted - not sure if it is just a hardware defect or something that has popped up through repeated flashing. Camera was great out of the box, but over the past month, I've had several issues with AF getting a clear lock on something and recently regardless of being on stock OOS (3.1.2, 3.2.4, 3.5.2, etc.) or one of the many roms hosted here my screen jumps back and forth, zooms in and out and fails to get a proper lock. Frustrating as can be - debating switching away from OP3 given the camera has become useless - any recommendations or anyone sharing this issue?
I haven't experienced any focus issues yet, but if the problem is identical regardless of the software driving it, I'd say there is something hardware-related at fault. Are you only using stock camera apps, or have you tried 3rd party camera apps and get the same thing?
Henaway said:
I haven't experienced any focus issues yet, but if the problem is identical regardless of the software driving it, I'd say there is something hardware-related at fault. Are you only using stock camera apps, or have you tried 3rd party camera apps and get the same thing?
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Click to collapse
Same across the board. Tried going back to 3.1.x versions, up to 3.5.2 CB, over to the CM and AOSP-roms in the hopes something would stick but it's terrible all around. Went as far as doing complete wipe and factory reset to potentially clear out any profiles stored on internal memory but still having issues. Took me 4 minutes today to take picture of grocery list for my wife - would not focus on text regardless of how close/far I moved the paper. Have session with 'remote tech support' for OP3 on Wednesday as if that's going to do anything...
Henaway said:
I haven't experienced any focus issues yet, but if the problem is identical regardless of the software driving it, I'd say there is something hardware-related at fault. Are you only using stock camera apps, or have you tried 3rd party camera apps and get the same thing?
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This pretty much sums it up right here - video not made by me, but after checking company forums and doing quick search for oneplus 3 camera focus this popped up - https://vimeo.com/182588240 - exact problem I'm having.
Hardware Issue...Got my camera replaced from the service centre.I am from India..Had to keep the phone in the service centre for 1 week.
dheerajshetty said:
Hardware Issue...Got my camera replaced from the service centre.I am from India..Had to keep the phone in the service centre for 1 week.
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Click to collapse
Once they identified it as autofocus they didn't try to say it was software, they replaced no problem?
He told that in the beginning.I told him I wiped dalvik cache and stuff.He didn't believe it was a hardware issue,He then formatted the phone....The result was same! He ordered the camera on Thursday...I got the phone on next Saturday The camera has to come all the way from China!
Actually many people are facing this issue..
So.... just go the OS 4.5 and autofocus issue still not fixed..... How come they don't even answer when the issue is reported by so many people...
It occurred suddenly from one day to the next...
I had same issue. Auto focus progressively got worse. Issue was camera OIS.
Replaced the camera myself and back to normal. Cost about £15 for camera and tools and takes about 30 minutes to replace.
i'm not happy with my device anymore thanks to this issue, oneplus don't want to respond because they know that this is a hardware bug, i am not going to buy any other chinese trash in my life again, i miss my iphone ....
Hi, Had the same issue got the camera module replaced from SC. working fine since then.
nishidr14 said:
Hi, Had the same issue got the camera module replaced from SC. working fine since then.
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how much time did they take to replace the camera module
tdssmarty16 said:
how much time did they take to replace the camera module
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Click to collapse
Hi,
Waited an hour for them to touch my phone and 45 mins to get it replaced and boom good to go
nishidr14 said:
Hi,
Waited an hour for them to touch my phone and 45 mins to get it replaced and boom good to go
Click to expand...
Click to collapse
got mine replaced too today
too a maximum of 1 hour
oneplus service is great
tdssmarty16 said:
got mine replaced too today
too a maximum of 1 hour
oneplus service is great
Click to expand...
Click to collapse
Great enjoy
So...
After trying many things (3rd part apps, hoped for a fix with 4.5.0 or 4.5.1 OS updates but nothing, a hard reset, then a factory reset) I hoped that OP Service center would repair the phone that became unusable due to blurriness.... It was sent to Arvato service team in Czech Republic (I am in Sweden).
And then after a few days I learned about this "no partial repair" policy... They will fix the autofocus (no problem, under warranty) without saying what the issue is because.... my OP3 has a small crack on a corner of the screen and it enough for the Arvato service team to say that the screen needs to be replaced (not under warranty) because they don't do partial repair...
Even if the crack has nothing to do with the issue and repairing the screen is totally irrelevant in the matter, I am forced to pay these 110 EUR to get my phone back with a functional autofocus... (Option 2 is to pay 50 EUR to get it back not repaired and Option 3: Scrap the phone for free :cyclops: )
After doing some quick search I found out that this way of doing is common in the branch.... If they all do it, I guess it's not illegal.... quite unbelievable how the customers are handled... You learn everyday, isn't it?
I'm having some rather annoying issues with my G4, the camera barely works, sometimes it opens but i get a black screen, like my finger is on the lens, but it's not. Sometimes that results in an error message "Unfortunately, camera has stopped" or "camera unavailable", sometimes it just stays black and sometimes the phone reboots.
And now lately i can't use the flashlight anymore, says it's already being used.
The camera works again after i reboot, but most of the times i have to reboot multiple times.
I read quite a few forums and even threads here and tried pretty much everything (clearing cache, uninstalling LG Smartworld or something like that, removing the battery, etc.) and nothing really worked, so yesterday i finally decided it was time for more drastic measures and i unlocked the bootloader, installed TWRP and then installed Imperium ROM v14 and it seemed fine but today i get a black screen again. I didn't restore any of my previous apps and settings on purpose, to see if they were causing the problem.
Someone here suggested (to someone else) to try flashing KDZ or something like that, i and probably the other guy, have no idea what KDZ is or where to get it.
I bought this phone used almost 2 years ago, so i have no warranty. Didn't have any issues until about 6-9 months ago and they seem to be getting worse, battery life isn't what it used to be either.
My only options are to try a non-stock rom like CM, to go back to an android 5.0 based rom, or to sell the phone as a semi-defective product, maybe i can get a used S5 for it.
This is very frustrating and somewhat ironic, since i bought this phone because it had the best camera at the time and i barely use it for anything else than taking pictures.
I'm never buying LG again.
This is a fairly common issue, maybe common enough that it should be a sticky.
Got the same issue after display repair. Camera got broken. I always needed to reboot phone so camera gets working again. Only fix was to send it to repair. They replaced camera, after that it worked again normal.
For me it was guarantee because before display repair I didn't have issue like that.
You can replace your camera, I don't think it's so difficult.
It's also not that expensive:
http://www.ebay.com/itm/OEM-Rear-Ma...949757?hash=item2a7e1545bd:g:r-IAAOSwB-1Y4yFb
about 20-30€
JoeGP said:
I'm having some rather annoying issues with my G4, the camera barely works, sometimes it opens but i get a black screen, like my finger is on the lens, but it's not. Sometimes that results in an error message "Unfortunately, camera has stopped" or "camera unavailable", sometimes it just stays black and sometimes the phone reboots.
And now lately i can't use the flashlight anymore, says it's already being used.
The camera works again after i reboot, but most of the times i have to reboot multiple times.
I read quite a few forums and even threads here and tried pretty much everything (clearing cache, uninstalling LG Smartworld or something like that, removing the battery, etc.) and nothing really worked, so yesterday i finally decided it was time for more drastic measures and i unlocked the bootloader, installed TWRP and then installed Imperium ROM v14 and it seemed fine but today i get a black screen again. I didn't restore any of my previous apps and settings on purpose, to see if they were causing the problem.
Someone here suggested (to someone else) to try flashing KDZ or something like that, i and probably the other guy, have no idea what KDZ is or where to get it.
I bought this phone used almost 2 years ago, so i have no warranty. Didn't have any issues until about 6-9 months ago and they seem to be getting worse, battery life isn't what it used to be either.
My only options are to try a non-stock rom like CM, to go back to an android 5.0 based rom, or to sell the phone as a semi-defective product, maybe i can get a used S5 for it.
This is very frustrating and somewhat ironic, since i bought this phone because it had the best camera at the time and i barely use it for anything else than taking pictures.
I'm never buying LG again.
This is a fairly common issue, maybe common enough that it should be a sticky.
Click to expand...
Click to collapse
yea replacing the camera is very easy and isnt worth sending it in for shouldnt take more thn 10 or 15 min even quiker if uve been inside the g4 before its one of the most simple phones to copletly tear down
TheMadScientist420 said:
yea replacing the camera is very easy and isnt worth sending it in for shouldnt take more thn 10 or 15 min even quiker if uve been inside the g4 before its one of the most simple phones to copletly tear down
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Click to collapse
OK, that's something i didn't even think of, so it's definitely a hardware issue ?
I read up on this KDZ thing and it seems to be a firmware updater for LG phones, would using that help ? and/or is the risk of bricking he phone too great ?
JoeGP said:
OK, that's something i didn't even think of, so it's definitely a hardware issue ?
I read up on this KDZ thing and it seems to be a firmware updater for LG phones, would using that help ? and/or is the risk of bricking he phone too great ?
Click to expand...
Click to collapse
It is hardware issue. I had exact same issue. I was in stock. Didn't modify anything. After display repair they completely reflashed it. Of course you can try other firmware, but really had the same issue.
I didn't spend so much time on it, therefore don't remember exactly if i got force closes.
I only remember that the camera worked, later i got black screen, i could see the buttons, but no pic. After restart it worked again.
I also thought software issue because after restart it worked. Tried really everything which was possible without unlocked bootloader, but didn't worked.
I can't say it is definitive, could be also a motherboard issue. Or an other part of the camera (flash light, ir sensor), I only tell you what was replaced on my phone.
I would try it, camera is not so expensive.
yener90 said:
I would try it, camera is not so expensive.
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Click to collapse
You convinced me, i just ordered a used one, it will be here be thursday i think, the guy also said it could be a motherboard issue, i imagine that isn't very cheap or easy to replace ?
Also lately i have been getting flashlight issues too, says it's already in use, so maybe the flashlight is broken too or the camera is causing that too.
JoeGP said:
You convinced me, i just ordered a used one, it will be here be thursday i think, the guy also said it could be a motherboard issue, i imagine that isn't very cheap or easy to replace ?
Also lately i have been getting flashlight issues too, says it's already in use, so maybe the flashlight is broken too or the camera is causing that too.
Click to expand...
Click to collapse
Flashlight is camera related. I believe i had the same issue with flash light.
I think I tried to use other camera apps, i always got the message, that it is in use.
If it is mainboard, you should buy a new phone. Mainboard is too expensive.
But I don't believe in it, mainboard issue your phone wouldn't start anymore as we know how sensitive G4 is.
Flashlight would only freeze camera while making photos. You can check ir sensor, use an other camera and check out if there comes light from sensor.
I don't think that would be the reason to stop the camera from working.
So if the back camera is broken then why doesn't the front one work ? is it because they both run in 1 app and are kinda tied together ?
The replacement back camera should be arriving in 1-2 days.
JoeGP said:
So if the back camera is broken then why doesn't the front one work ? is it because they both run in 1 app and are kinda tied together ?
The replacement back camera should be arriving in 1-2 days.
Click to expand...
Click to collapse
I have had it where there camera crashed out the box
Back on my g2. It was a refurb. And ended up being corrupted firmware and or kernel. After a reflash of firmware worked great. Ures sounds firmware related if the front aint working either. Have u tried any 3rd party camera apps to see if same results
TheMadScientist420 said:
Ures sounds firmware related if the front aint working either. Have u tried any 3rd party camera apps to see if same results
Click to expand...
Click to collapse
Strange way to write 'yours', so using KDZ to update or reflash the firmware might help ? is it risky ?
I haven't tried it since i installed the Imperium Rom, but with the stock rom any and all apps that used the camera wouldn't work.
This all started after i sideloaded the google camera app (to take VR photos), which was not supported by the G4, i wonder if doing that is what caused all this.
JoeGP said:
Strange way to write 'yours', so using KDZ to update or reflash the firmware might help ? is it risky ?
I haven't tried it since i installed the Imperium Rom, but with the stock rom any and all apps that used the camera wouldn't work.
This all started after i sideloaded the google camera app (to take VR photos), which was not supported by the G4, i wonder if doing that is what caused all this.
Click to expand...
Click to collapse
There havebeen a few camera failures and a good majority have been hardware related.
As long as u dont downgrade ure firmware not risky. And yes if thats when ure issues started i would safely say that is the issue. U may just try reflashing the rom ure on clean wipe all but ext sd. And start over and see if it persists
TheMadScientist420 said:
U may just try reflashing the rom ure on clean wipe all but ext sd. And start over and see if it persists
Click to expand...
Click to collapse
Well i just went from stock to Imperium and while unlocking the phone everything was wiped anyway so doing that again won't change anything, unless there is some cache or something i don't know about.
Anyway, i ordered this new camera so i'll wait for it and if that doesn't work then i'll try reflashing the firmware.
Are newer LG flagships (G5, G6) just as poorly built ? cuz i'm pretty sure i'm going back to samsung after this.
JoeGP said:
Well i just went from stock to Imperium and while unlocking the phone everything was wiped anyway so doing that again won't change anything, unless there is some cache or something i don't know about.
Anyway, i ordered this new camera so i'll wait for it and if that doesn't work then i'll try reflashing the firmware.
Are newer LG flagships (G5, G6) just as poorly built ? cuz i'm pretty sure i'm going back to samsung after this.
Click to expand...
Click to collapse
I think they are. Dont know forst hand. I love my note 5. My battery xied in it the other day so im waitin on a bettery hopefully it works. Im been so fed up with lg.
got the new camera but haven't installed it yet since my phone has other issues right now, like freezing, random restarts, the quick toggles are gone, my wallpapers seems to have been removed, etc. and now it's stuck on booting (not bootlooping though)
I would like to reflash the firmware (KDZ) but the get the right one i need my IMEI number (the one underneath the battery seems to not be the one) or to see what software version the phone is running, i would need a working phone for both.
Would reflashing the Imperium rom fix this ?
The imperium rom is v20P, but there is no kdz firmware like that only V20D or V20G
Have that for months
That freakin camera issue is haunting me for months. I have tried reflashing EVERY freaking rom(stock,cm,everything) and it doesnt change anything. I have teardown my g4 to parts,plug them in and still the same.Sometimes works for a week,sometimes doesnt work for 1 month. I don;t get it. Finally someone with my problem! Man can you replace the camera module and tell me if that works so i order mine?
ntelas said:
That freakin camera issue is haunting me for months. I have tried reflashing EVERY freaking rom(stock,cm,everything) and it doesnt change anything. I have teardown my g4 to parts,plug them in and still the same.Sometimes works for a week,sometimes doesnt work for 1 month. I don;t get it. Finally someone with my problem! Man can you replace the camera module and tell me if that works so i order mine?
Click to expand...
Click to collapse
Did you try reflashing the firmware ? (the KDZ thing)
Also no, i can't try that for you right now, like i wrote previously i got bigger problems, also i got my camera locally for like $15, if you tried everything else that is not a lot of money to spend, and if it doesn't fix your problem then you can just resell the camera. Now go do it.
JoeGP said:
Did you try reflashing the firmware ? (the KDZ thing)
Also no, i can't try that for you right now, like i wrote previously i got bigger problems, also i got my camera locally for like $15, if you tried everything else that is not a lot of money to spend, and if it doesn't fix your problem then you can just resell the camera. Now go do it.
Click to expand...
Click to collapse
i reflash using kdz and other programs. To give you the prespective that even deletes the twrp and fully wipes all phones data and flashes the new ones.If you flash yours it sould be fine because i have flashed nearly all the letters (ex. v20d,e etc). Flash it see that the camera is not fixed and then change the module to tell me..in greece new camera costs 30 euros so it's not that cheap for me to spend and then does not fix nothing
ntelas said:
in greece new camera costs 30 euros so it's not that cheap for me to spend and then does not fix nothing
Click to expand...
Click to collapse
Well i didn't buy a new one, i bought a used one from local listings site (like craigslist in the USA or Kijiji in Canada, every country has their own) and if the new camera doesn't work you can sell it for the exact same amount, all it will cost you is shipping and time.
If i can fix the booting issue and i still have camera issues i will install the new camera, but don't wait for me, it could take weeks, or i could just get angry and buy a used Samsung Galaxy S5 and throw this in the trash (or most likely sell it for parts)
JoeGP said:
Well i didn't buy a new one, i bought a used one from local listings site (like craigslist in the USA or Kijiji in Canada, every country has their own) and if the new camera doesn't work you can sell it for the exact same amount, all it will cost you is shipping and time.
If i can fix the booting issue and i still have camera issues i will install the new camera, but don't wait for me, it could take weeks, or i could just get angry and buy a used Samsung Galaxy S5 and throw this in the trash (or most likely sell it for parts)
Click to expand...
Click to collapse
Ok..well there are no that kind of shops here that sell used cameras etc. only used phones. So if myne breaks again for sure then i ll buy one and ill se..But even if that doesnt work then there is nowere to sell it! In greece there are no that kind of shops
ntelas said:
Ok..well there are no that kind of shops here that sell used cameras etc. only used phones. So if myne breaks again for sure then i ll buy one and ill se..But even if that doesnt work then there is nowere to sell it! In greece there are no that kind of shops
Click to expand...
Click to collapse
It's not a shop, it's a website like ebay, anyone can sell anything there, you have many sites like that i'm sure, every country does. 99% of things sold there are by regular people like you and me.
Google "used lg g4 camera for sale" (in your language) and the first 5 websites will probably be what you are looking for.
This is what ours looks like https://www.olx.ro/oferte/q-lg-g4/, there are at least 10-20 smaller sites, there are even facebook groups, where people post the stuff they don't want anymore.
You're saying you have none of these ?
Hey,
Anyone had or got issues with the rear camera not focusing?
It takes ages to focus and I mean 3+ minutes.
It won't do it when I tap on the screen either.
Using OOS or a custom rom?
I have the same issue also. Apparently it's a known hardware issue Contact OP for RMA
I'm using FreedomOS
i have the same issue OOS latest Beta.
Install the latest OOS stable and if it doesn't work, contact Oneplus and explain the problem. If it's a hardware problem they have to fix it (if you still have warranty).
****, I just noticed my camera has problems to start focusing. The whole picture strangely waves durning focusing. But it will focus after a couple of seconds.
I had this problem, and it nearly drove me to getting a new phone. It followed me through OS updates and many different ROMs. Not much help on the threads here, either.
My problem was that the camera would constantly try to refocus, and would never focus on the foreground...things in the background were clear, but nothing in the foreground. Videos were horrible, constant refocusing and blurring. Didn't work in 3rd party apps like check deposit on my bank app, Snapchat, etc.
I found a YouTube video of a hardware repair that seemed ridiculous, but it actually fixed the issue for me. It's not too hard to do if you don't want to wait for an RMA from OnePlus...but it literally involved sticking a staple between a magnet in the phone and the camera module. If you don't feel comfortable opening your phone up, I wouldn't attempt it, but my camera has been working perfect since I did this redneck fix.
here's a link to the video. Watch it first before trying, and if it seems like it's too much, you may have to do an RMA.
I didn't want to believe it was a hardware issues either, but this honestly did fix it for me.
Good luck!
Has anyone else tried @Redjax workaround. I'm going crazy. My camera focus problems are getting worse.
Also, has anyone of you tried a camera replacement. If so, which one, share the link.
I'm thinking on trying the staple mod first before ordering a replacement.
Vaizen said:
Has anyone else tried @Redjax workaround. I'm going crazy. My camera focus problems are getting worse.
Also, has anyone of you tried a camera replacement. If so, which one, share the link.
I'm thinking on trying the staple mod first before ordering a replacement.
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This problem drove me crazy. I replaced the camera 2 days ago and now camera focuses perfectly, I did try the staple mod before this but I would sometimes focus, but not all the time.
CoronaDabs said:
This problem drove me crazy. I replaced the camera 2 days ago and now camera focuses perfectly, I did try the staple mod before this but I would sometimes focus, but not all the time.
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Yeah, I thought so. The staple mod is just a temporary solution. Guess I'll order a replacement. Could you share the one you purchased?
Vaizen said:
Yeah, I thought so. The staple mod is just a temporary solution. Guess I'll order a replacement. Could you share the one you purchased?
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I got you bud
http://www.ebay.com/itm/172403054111
CoronaDabs said:
I got you bud
http://www.ebay.com/itm/172403054111
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Thanks mate. Finally got my replacement module and just installed it. Although it took forever to arrive and tearing down the phone wasn't as easy as YouTube makes it look, my camera is perfect again and I'm on love of my OP3 once again :good:
Vaizen said:
Thanks mate. Finally got my replacement module and just installed it. Although it took forever to arrive and tearing down the phone wasn't as easy as YouTube makes it look, my camera is perfect again and I'm on love of my OP3 once again :good:
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Glad I could help
Got it fixed for free from service center
Jaymie1989 said:
Hey,
Anyone had or got issues with the rear camera not focusing?
It takes ages to focus and I mean 3+ minutes.
It won't do it when I tap on the screen either.
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I was facing the same issue from couple of months. It started after a system update, don't remember the version tough.
So visited the service center today, the people there already had info about this issue. They replaced the camera module free of cost, even after my phone warranty is over! OnePlus knew the problem and they are fixing it for free.
I got my OP3 serviced at Pune, India.