On the 15th I went to the Texas State Fair in Dallas. I know alot of people haven't been there or heard of it but most know that Dallas is AT&T's HQ. Naturally there is a giant freaking AT&T tower on South end of the fair.By far the biggest tower I've seen in this area.
Here's the funny part. On the north end of the fair I had perfect service. The closer I got to the south end, my service got worse and worse until I finally had the LOS symbol. my girlfriends evo had no signal either.
I couldn't believe that tower was so strong that it would literally block my service. I tested this theory through out that day and it happened every single time.
That was the only time i've gotten the dreaded LOS.
Anyway just thought I'd share.
That is Los of service but that is not the bug that everyone is talking about. The bug is getting LOS and it nit coming back without a reboot.
Sent From My Evo Killer!!!
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I woke up today w/ the dreaded zero slash on my signal bar. I've been flashing like a maniac today and doing constant soft/hard boots. We also had a major snowstorm today in Jersey. So I'm not sure if this is really a faulty tower on Sprint's end or a real LOS. I've tried everything so far except a factory data wipe. BTW, I apologize in advance for being another LOS question.
I just talked to sprint and the towers are disabled due to the snowstorm. I live in North NJ btw. If this was any other phone I prob wouldn't think of LOS bug, lol. I went all crazy for nothin!
I live in North Jersey also and my phone is getting no signal at all. It's been like the whole day. I used an app called Roam Control (PAID) and I still get no service. I have 5 lines on my account and my GF and her mom have a Nexus S's and they aren't getting service. My GF's cousin is using an Evo Shift and his is working fine.
Is it a coincidence that the phones that aren't working g are made by Samsung? I'm on wifi now and have been all day. It's very frustrating and I will be calling for a credit.
My AT&T line has service and has had it all day.
Sent from SGSII.
Also in NJ, Morris county, and have had good signal all day, with several long conversations about this storm. Go figure.
Epic touch, btw.
I was wondering if anyone else had similar issues like this in the RDU area.
When I go to make a call, whether it be to another mobile phone, or a landline phone that has caller waiting. I get a busy signal. This happens on Sprint networks and roaming networks. I can resolve the issue by either powering the phone off and turning the phone back on, or by putting the phone in airplane mode and then turning airplane mode off again.
Has anyone else run into this issue in the RDU area? Specifically near Apex, Cary, and Raleigh? Or is this issue specific to me? The issue persists between wipes, and flashes of the OTA files, so I am pretty sure it isn't a phone problem anymore.
It's network side.
I've been seeing a lot of service issues across NC in the systems, it's not just the RDU area. Winston and Charlotte markets are encountering this also.
I actually think that Sprint's either tweaking the towers or implementing Network Vision. When the tower closest to my store went down, it was hell. It just came back up the first of this week, but we've noticed that 3G is blazing fast now.
Sunsparc said:
It's network side.
I've been seeing a lot of service issues across NC in the systems, it's not just the RDU area. Winston and Charlotte markets are encountering this also.
I actually think that Sprint's either tweaking the towers or implementing Network Vision. When the tower closest to my store went down, it was hell. It just came back up the first of this week, but we've noticed that 3G is blazing fast now.
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I really hope this is the case. I live close to Garner and the signal in and around southeast Wake County is almost unbearable. I have been tempted to look at other carriers, but I am giving Sprint a little more time, hoping they will come around. I travel all across NC for work too, and it seems like it has gotten much worse over the last 2-3 months.
Sunsparc said:
It's network side.
I've been seeing a lot of service issues across NC in the systems, it's not just the RDU area. Winston and Charlotte markets are encountering this also.
I actually think that Sprint's either tweaking the towers or implementing Network Vision. When the tower closest to my store went down, it was hell. It just came back up the first of this week, but we've noticed that 3G is blazing fast now.
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I noticed i could only get 1x when i was on that side of town the other day Sunsparc. I actually saw this happen about a month or two around the tower thats by Harris Teeter and the Ymca. Hopefully they're updating all the salisbury towers.
I hope they get it worked out. The last week or so I've had more 1x signals than I've ever seen in places around Winston that are normally strong 3g areas. I was also surprised when I was in Raleigh last week that there was no 4g around the downtown area and the 3g was crap as well.
stonesaber said:
I hope they get it worked out. The last week or so I've had more 1x signals than I've ever seen in places around Winston that are normally strong 3g areas. I was also surprised when I was in Raleigh last week that there was no 4g around the downtown area and the 3g was crap as well.
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Absolutely......I cent even use the 4g here in Raleigh.........it won't stay connected. I'm in the heart of Cary right now and I am fluctuating back and forth between one and two bars. Unreal
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I just want to bump this and say this is STILL happening.
Called them up today and they said the only issue that they have been informed of is EVDO data issues.
So, I am stuck, because it is happening between wipes, Sprint says there isn't a problem, and I am not sure what else is going on.
Anyone have any other ideas?
GH0 said:
I just want to bump this and say this is STILL happening.
Called them up today and they said the only issue that they have been informed of is EVDO data issues.
So, I am stuck, because it is happening between wipes, Sprint says there isn't a problem, and I am not sure what else is going on.
Anyone have any other ideas?
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Customer Care is going to tell you it's a device issue to get you off the phone. Go to your nearest repair location and ask them to put in a CTMS ticket for your phone. They should already be doing this for anyone complaining of signal issues where the device is found to not be at fault.
Sunsparc said:
Customer Care is going to tell you it's a device issue to get you off the phone. Go to your nearest repair location and ask them to put in a CTMS ticket for your phone. They should already be doing this for anyone complaining of signal issues where the device is found to not be at fault.
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Yeah, so I attempted to do that today.
Went to the store, and they immediately told me that there was a tower outage, and they wouldn't pull my phone back and do any form of diagnostics. So, what I did was call up customer service, then explain to them what was going on and ask them to speak to a tech at the store.
After a while, they told me there were two tower outages, that were blocking 14% and 90% of calls, and then gave me the phone back and was told that the ETR was over the next two days.
To be honest, the techs there are not always the friendliest, especially the older one that works in the cary location, I have had the pleasure of dealing with him multiple times. Generally why I like to call more often than not.
As far as the CTMS ticket goes, is there any information that I should give them? I was given an ETR for one of the two towers that was told to me to be having issues.
Not sure if you can check, but they said Tower Number: RA74XC340 was experiencing issues.
Is this still a problem for anyone else? I have been having this issue happen continually.
I've noticed over the past few months that my signal is getting steadily worse. I used to get a good strong signal no matter where I was, but yesterday I couldn't even send a text message from outside in the middle of a San Antonio. I've traveled a lot, with similar results in several states and several major cities.
I've done a few things to try to diagnose whats going on, but pretty much it comes down to
A)Sprint service has been getting worse-In which case you would all have noticed the same thing
or
B)My phone radio is dying-in which case I need to buy a new one. It's had a long life so I can't really grudge anything.
I wouldn't be surprised either way. My contract is up in a few months and I'd like some input on if I should stay with sprint. I really like the true unlimited w/o throttle, but thats pointless if the services Ive had lately is indicative of Sprints overall network lately.
So what have ye? Have you all noticed a major drop in connectivity in the last few months?
San Antonio is a 1st market LTE city, I believe. That would mean towers going on and off, 3G being upgraded, and all kinds of signal related issues as a result. Should be better by the end of the year.
I walk on toilet paper cuz I'm the s###!
Thanks, I hadn't realized that San Antonio was one of the ones Sprint was upgrading first. Might explain some of the problems in the area here of late, but not everything traveling.
I have a samsung galaxy s3 in the suburbs of Chicago this problem has been going on for weeks where 80 percent of the people that call me cannot hear any sound on there end. I can hear them but they cannot hear me. I have exchanged my phone 3 * same problem on all 3 phones so you would think it is the network but it only happens to me and none of my friends who have the same phone on the same network standing right next to me. Sprint service techs cant figure it out. They even went as far to say that maybe I should go to a different network. That is the most retarded thing I've ever heard where a company is telling you to go to someone else. Is anybody else having the same problem in Chicago?
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It is the network and has something to do with 4g late upgrade...I had that problem for a while even after they told me they r not working on my tower anymore. It has been good for 2 or 3 months now in the western and southwestern burbs... where u at?
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Elgin
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IDK. I'm in Schaumburg and haven't had any problems.
Are you sure you're holding the microphone close enough to your mouth? Every once in a while while on a call, I'll realize I'm holding the mouthpiece father away from my face than normal, and that's usually when the other person can't hear me.
Yeah I can't say that i'm having those issues either. It might be just your tower are you having similar issues in other areas?
idk about Sprint's new network
It seems my connection drops often to 3g or no signal at all..I'm in norridge where speeds were blazing in early December. Seems the City is worse than the burbs and just forget being inside a building. Speeds and signal dwindle rapidly. I am assuming it's due to spectrum? Not sure. anyway, my two cents.
dhunt4949 said:
It seems my connection drops often to 3g or no signal at all..I'm in norridge where speeds were blazing in early December. Seems the City is worse than the burbs and just forget being inside a building. Speeds and signal dwindle rapidly. I am assuming it's due to spectrum? Not sure. anyway, my two cents.
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Chances are, they're upgrading more towers in your area. That happened to me every time they upgraded a tower in my area. It'll be back to normal in a week or two, but it may happen again if you have more towers being upgraded in your area. I have about 5 towers in range of my house, and it happened for each tower to varying degrees.
Towers where already upgraded a while back. Happens everywhere I travel around most of the city and burbs. Now they have a dedicated engineer working on it. Not a micro phone issue. Don't think they would exchange a phone three times cause I wasn't talking into the microphone, or if they thought it was a tower upgrade issue. Just started about two months ago. So well see if sprint fixes it or not.
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Hi, I've been thinking of switching to Tmobile from Verizon and pulled the trigger on GS4 (ordered 2 for me & my brother).
We both live in NJ and work in Midtown Manhattan. I'm not sure if this is unusual, but our data service has been VERY spotty and we're having hard time even connecting to data. Sometimes browsing seems fine, while other times I get no data at all. Voice works fine. This applies to both indoor and outdoor. I read some threads on howardforums and other sites where people say Tmo in Manhattan is great except in a few buildings. Is this true?
I probably should've done a test drive beforehand, but one of my colleagues assured me his Tmo was fine. He said it's been exceptionally unstable for the past few days..
Tmo rep told me I could return within 14 days without restocking fee, so I'm not sure what to do. I understand Tmo LTE will be rolled out here around June; is it going to help a lot?
Verizon LTE in NYC is terribly slow, but it's at least stable. Any opinion would be greatly appreciated.
Thanks!
TMO in the big apple
I live in queens and frequently visit nyc and I can confirm that I pretty much always have perfect 4g cell reception. The only times I have spotty reception are in the subway (and only certain subway lines! I seem to get decent reception on the F/E) and when heading out deep in to east long island
cliffyb said:
I live in queens and frequently visit nyc and I can confirm that I pretty much always have perfect 4g cell reception. The only times I have spotty reception are in the subway (and only certain subway lines! I seem to get decent reception on the F/E) and when heading out deep in to east long island
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Hmm yeah I've seen a lot of people saying that. I doubt this is a phone issue since both of our GS4s are behaving that way. We get full bars, 4G with arrows flashing on the notification bar, but no data...
Tried modifying APNs, but still no luck..
Which could possibly be causing the problem??
sk2609 said:
Hmm yeah I've seen a lot of people saying that. I doubt this is a phone issue since both of our GS4s are behaving that way. We get full bars, 4G with arrows flashing on the notification bar, but no data...
Tried modifying APNs, but still no luck..
Which could possibly be causing the problem??
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Tmo 4g is generally slow in manhattan. Often times on any phone I have i'll get stuck in "it's sending upstream but nothings coming downstream " mode
bezerker said:
Tmo 4g is generally slow in manhattan. Often times on any phone I have i'll get stuck in "it's sending upstream but nothings coming downstream " mode
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i get around the 3 boroughs (ny/bk/qns) and I can say the only place where the internet craps out is deep into midtown manhattan
I live and work in Manhattan I always have constant 4G every test of done between HTC Amaze to the new galaxy s4 has been minimum of eight megabits downstream and two to three megabits upstream majority of the time its 15 megabits plus I have never found spotty 4G anywhere in New York City when you leave New York City I can guarantee you your service will go down when I Drive upstate New York my service is in and out constantly. I live in lower Manhattan and I work in midtown Manhattan just my 2 cents.
best
I go to school in mid town and I must say for the past couple days it's been horrible the service is horrible hopefully they fix it soon it might be all those new iPhone users lol
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xSunny said:
I go to school in mid town and I must say for the past couple days it's been horrible the service is horrible hopefully they fix it soon it might be all those new iPhone users lol
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Just talked to tech rep at Tmo and he said I'm right in the middle of 4 2G towers with closest 3G tower 2 blocks down. I'm a block away from the grand central..
Anyways he said there's nothing he can do from his end and recommended using wifi in the office. Probably won't get better until they roll out LTE by this summer...
Im 59th Street and the service is 4G status but internet is down to like 2g speeds i cant even load a instagram picture
xSunny said:
Im 59th Street and the service is 4G status but internet is down to like 2g speeds i cant even load a instagram picture
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Generally, the more people on the same tower, the slower the internet goes
Kid Poker said:
Generally, the more people on the same tower, the slower the internet goes
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Yeah i think i know that but still t-mobile service has been lacking or it just might be the re-framing hasn't been completed yet and the city shows a little lte here and there so the phone might be trying to switch back and fourth causing the speed issue..