Develop Bugs

Condensation Hard Freeze, Reboot on Home Screen.

Hello
I just purchased a GSM Galaxy Nexus From Google last monday. Got it on wednesday the first thing i did was put a screen Protector on it before booting the phone up.(ArmorSuit MilitaryShield) The phone work great on Thursday no issues what so ever. Then i Friday i went to the gym. Kept the thing in my pocket and wiped my hands before touching anything on the phone. (Waiting for otterbox to arrive)
I as soon as i get out i notice Condensation in the front camera. I soon as i received a text my phone hung up and reboot itself. After loading again to the home screen it hung up again as soon as text pop up again. I after 8 tries i final was frustrated. Took the SIM card out and swipe to the right with my finger to try to see if i could unlock it to the home screen.
I was finally able to get into the phone and turn on airplane mode before it hung up again. After i did that i Sut down phone and put the SIM card back in. Repeated the the same steps. As i turn airplane mode off the phone hung up again! (Seems everyone in the mother had to text me at that moment) I was able to make two phone call's before it lock up, but i couldn't hear them and they couldn't hear me. Called 611 then i was able to hear at&t computer but sound like the speaker was dieing. Then the phone lock up and reboot itself.
So i go into the boot loader. The phone was functioning perfected in the boot loader. Play with it for about 10mins. No hangs up. I found that weird. So i reboot the phone was able to get myself into the Factory reset. After that i did a hard factory reset.
So i call Google and they sent me over to Samsung. Samsung wants to do a replacement. I don't mind doing that i just don't like the fact they need a CC number just in case they have to Charge if the phone was abuseded which it wasn't. Baby the hell out of it. They asking me if the phone came into any touch with liquid. The the only thing i could think of was the solution the screen Protector Company sent. I didn't spray the solution directly on the phone but the direction told me to spray couple of sprays on the side of the SP that was going on the screen. (2 Sprays).
The Samsung rep told me the systoms don't sound like water damage. So after getting off the phone (About 1 hr) i notice the condensation was disappearing from the lens. So i took a quick blow dryer to it for about 30 secs. Turn the phone back on and everything been rock solid (Expect for wifi cutting in and out for some reason) for about 2 days.
So tomorrow Samsung fiance department will be calling me for my CC info. My question do you think i should send it in ? Do you think they will find water damage? Was this water damage ? Does the GSM galaxy nexus have Water Sticker ? I'm not able to find one. (Every where i googled no one had a direct answer)
I'm not trying to rip Samsung off i just don't want this to happen down the road again. If it was water damage ill just deal with it i guess.
I wonder if i don't open the new phone tey send me and just use my old 3gs in till i hear back from them... will i be able to send the Replacement phone back if it was water damage ? Just pay the shipping costs? First time dealing with something like this
What do you think i should do ?
Thank you for any input.
Sorry for the wall of text.

Just Notice i posted this in the wrong section My bad ill ask for mod to move it.

Look at the water contact indicator under the battery and see if it is red. A wet apply screen protector should not have caused this, but be careful to not let water get in the speaker and crevices when applying. In the future if your phone does come in contact with water or condensation remove the battery and sim Immediately and place in dry rice for 24 hours, do not try to power it on. Many others are reporting wifi instability, check the threads for solutions.

WiredPirate said:
Look at the water contact indicator under the battery and see if it is red. A wet apply screen protector should not have caused this, but be careful to not let water get in the speaker and crevices when applying. In the future if your phone does come in contact with water or condensation remove the battery and sim Immediately and place in dry rice for 24 hours, do not try to power it on. Many others are reporting wifi instability, check the threads for solutions.
Click to expand...
Click to collapse
Edited.

Looks like your good to me, I don't see any red.

WiredPirate said:
Looks like your good to me, I don't see any red.
Click to expand...
Click to collapse
Do you think Samsung will find anything ? Sorry for all the questions. The lens on the front camera was white. Is there stickers inside the phone where the CPU is
I heard there was like 3 water indicators in the phone.

That I couldn't tell you, I've never taken the phone apart so I would only be guessing. You might could find out by looking for a "tear down" of the phone, there should be several online if you do a Google search. Is the phone continuing to function well for you? Besides the wifi?

Yeah its been running great. Just got off the phone with Samsung. I think i just keep this phone. I don't want to pay for repair cost's. If the phone dies in month then i guess it was water damage. I hope there's no corrosion on PCB. I would love to take it apart but i don't want to void the warranty to check. Is there warranty Sticker in there ?
The wifi thing might be my fault. My laptop does that sometimes too. I'm just freaking out. I love the phone. I don't want it too die. Just ran a CPU stability test for about 15mins. No errors the battery was at 42c temp. Went ahead and sut the phone down. Going to wait 15 mins then turn it back on.

Dropped My Play, Now It Won't Turn On

I dropped my Xperia Play yesterday while getting out from my car, it hit the asphalt. There's absolutely no visible damage whatsoever. Not a scratch and the screen looks fine.
But now it won't turn on. I tried removing the battery for 10 minutes, plugging it to the power outlet, pressing power + volume down. Nothing lights up, not even the small led, I plugged it to my pc and Flashtool doesn't detect it, it says Device is disconnected.
Please help me out, thanks

Forget your Play, buy a new Phone.

That sounds like a hardware issue. You should see if you can get it repaired or repair it yourself.

ridder215215 said:
That sounds like a hardware issue. You should see if you can get it repaired or repair it yourself.
Click to expand...
Click to collapse
How can that happen from such a tiny fall?!? There's no visible damage and it landed on my foot a little bit and I thought it acted like a safety net...my iPhone had bigger falls and it took them like a champ Anyways, I'm glad there's a Sony Service Shop in my city can't it be anything else? I flashed the R8001 firmware along with TrueAncestor ROM (Haven't unlocked it yet) and I doubt they'll make valid the warranty.

Issue Resolved
So I called the Service Center and although they told the couldn't make valid the warranty since I had to take it to my Carrier, they would take a look at the phone to see what the issue was. After 10 minutes they found out that the battery was completely drained, it seems the shock of the fall discharge it entirely and they couldn't charge even directly.
Took the phone to my carrier and I just told them it shut down while I was playing and when I tried to recharge it wouldn't turn on .They replaced the battery without any charge! I'm glad it wasn't something more serious and that the Service Center guys were very helpful.
Respect for Sony post-purchase service +1

Blank display

Hi,
When I tried to unlock my phone this morning the screen didn't turn on so i figured the battery died on me. I connected it to the charger but it didn't do anything. A few seconds later i suddenly got a notification sound and the LED started blinking but still the screen wouldn't come on. I tried tapping some random places in the screen and I noticed it responded to my touch, by now I started getting scared the screen might have died on me.
I pulled the battery and tried to reboot the phone, same problem, screen responds but doesn't display anything, not even the google logo.
Then I tried getting in the bootloader, same thing here, got into bootloader but screen didn't display anything. I figured it might be a problem with the bootloader or whatever so I flashed the factory image from Google but the problem persisted.
The phone was working perfectly yesterday and it hasn't dropped on the floor or got wet, it just sat on the table all night long.
So is there anything else I can do? Has my screen just died randomly on me?
In case the screen needs to be replaced, will Samsung do this for free? I'm not sure if it matters but I'm in Europe.

Anyone? I'm quite desperate here.

scipicore said:
Anyone? I'm quite desperate here.
Click to expand...
Click to collapse
anyone get any idea with this problem i'm having the exact same problem
phone was fine untill yesterday evening (i've had the phone just over a year), i got a message ( i heard the notification sound ) went to unlock the phone and nothing, so i tried pulling the battery, restart the phone and still nothing
led works on the phone, it boots play sounds recieves message etc and the touch and feed back works so you can push random buttons but the screen is completely blank
no cracks, no water damage

Twisted701 said:
anyone get any idea with this problem i'm having the exact same problem
phone was fine untill yesterday evening (i've had the phone just over a year), i got a message ( i heard the notification sound ) went to unlock the phone and nothing, so i tried pulling the battery, restart the phone and still nothing
led works on the phone, it boots play sounds recieves message etc and the touch and feed back works so you can push random buttons but the screen is completely blank
no cracks, no water damage
Click to expand...
Click to collapse
I sent my phone in and it turned out I had water damage, even though I'm sure it never ever came in to contact with water or even moisture. Had to buy a new one, no refund or anything. Even had to pay €200 to get my broken phone back.
I hope you have more luck than I did.

You got ripped hard, water damage is an excuse the telcos use to get out of replacing your device, its a widespread practise, sounds like your phone had a hardware fault and should have been repaired or replaced.
If it happens again insist on proof and explain you know your rights and will pursue a formal investigation with whatever is the relevant consumer authority in your region.
Dont take no for an answer and be prepared to politely but firmly argue for your rights and also escalate the complaint if not satisfied with the sellers response.
It is not unusual for mass produced devices to have hardware faults, but water damage is a total copout by the seller.
For example it is estimated that between 0.5% and 2.5% of sgs3 i9300 devices have faulty batteries which leak and damage internal hardware, and typically the seller will blame the buyer for water damage (more $ for them) rather than replace the device (no $ for them).
sent via xda app from starkissed maguro gnex paranoid beta9

Blank screen after phone got damp

Hey all,
Had an account here before but forgot my password and no longer have the email . Anyway, my phone got damp while out on a cycle ride last night. At first the screen was working and then it started to appear slightly green and had horizontal lines across it. Now the screen is completely blank. I left it in a bag of rice all night but no luck.
Just taken the back off again and had a look. In the very top left of the phone 2 of the pieces of solder on the back of the screen seem to have just fallen away after being wet. Is there any hope of repairing this, or do I need a new screen piece? If so where would I get one?
Also, it is still under warranty with my contract provider, I don't suppose they would repair it without figuring out it got wet?
Cheers

It's unlikely you'll be able to repair it under warranty as there are indicator stickers that change colour when they get wet, and technicians check them upon admission into warranty. To be honest, if you've left it in rice and it still hasn't fixed itself, you're SOL. It's hard to tell where the damage occurred and it may be the screen or the actual logic board. You COULD give repair a try (DIY or non-warranty repair) though it may be pointless as it might not be your screen that's actually broken and/or other parts may be broken as well.

Unlawful said:
It's unlikely you'll be able to repair it under warranty as there are indicator stickers that change colour when they get wet, and technicians check them upon admission into warranty. To be honest, if you've left it in rice and it still hasn't fixed itself, you're SOL. It's hard to tell where the damage occurred and it may be the screen or the actual logic board. You COULD give repair a try (DIY or non-warranty repair) though it may be pointless as it might not be your screen that's actually broken and/or other parts may be broken as well.
Click to expand...
Click to collapse
Does the fact that it still essentially works (sound, touchscreen, vibrate, I can still blindly click on apps etc.) spell hope that it's only the screen that works? Might give it to someone who has some electrical skills to see if they can repair it... If that fails I don't wanna drop £130 on a new screen only to find that something else is broken!
EDIT: Also, when connected via USB the whole filesystem is intact.

TMobile LG G4 Turned off and wont come back on

This is a Fully Stock, Fully OTA updated, TMobile LG G4 "May" Build.
Ok, irony is to follow... "I just finished paying off my LG G4" and a couple days ago... I woke up, unplugged the phone, Opened Hangouts and started a text message. The screen completely locked up within seconds. I pushed the power button to turn the screen off and it did so. I pushed it again to turn the screen on. It took a few seconds before coming back on and seemed sluggish so I powered down the phone. At this point the phone was DEAD.
I tried charging it, even though it charged all night, but nothing even shows on the screen. I tried booting into safemode/recovery nothing at all happens. I tried another battery from a working LG G4 and nothing at all. Nothing on the screen, no vibration... Just Darkness. Water sticker is white and there has never been any water or physical damage.
-Bought this phone from TMobile for use on Family Mobile. TMobile says "because it is not in use on our lines we cant do anything".
-TMobile goes on to say that the warranty is up anyway...
-I have seen that this is a Known issue by TMobile and LG all over the internet with people getting replacements
Questions:
-Should I try to contanct Family Mobile or would that be a waste of time?
-Should TMobile replace a product with a known defect even after warranty?
-Should LG replace a product with a known defect even after warranty?
-If those fail are there ways out of warranty to revive the phone?
Suggestions Please and Thank You!!

I sent the phone into LG and it took them 5 days to come back with a diagnosis. The results were shocking coming from a company that I personally swore by for years now because of their product quality.
The diagnosis was "Touch Window needs replaced". I almost punched a wall when I saw that. I have a tiny hair line scratch at the top pf the Digitizer from my keys and that is their Diagnosis for why my phone shut off and wont turn back on. They gave me a price to fix the screen and explained nothing about the power issue. Contacting them only furthered my frustration as all 5 members of Customer Support played the same broken record. I asked the following; "What is being done about the power issue?", "Why cant you just fix the power issue?", "What was the cause of the phone not powering on?", "Why cant you tell me why the phone wont power on?". They all repeated; "We fix the whole device in general especially if it has physical damage or defects", "You can choose to pay for the repair or not pay", "The touch screen was found to be damaged or have cosmetic issues". They refused to even acknowledge the power issue because of this tiny little scratch that allows them to hide the real issue.
So now I have to decide either to pay them an absurd amount ($153) to replace the Digitizer and let them tuck the power issue under the rug -or- Have them send it back to me, replace the digitizer ($40 actual cost) myself and send it back and see what they charge and have to say.... I am willing to bet at that point they come back and say, "Your phone is out of warranty we can offer you a refurbished phone for $153". Which, is probably what they are actually charging me for and not a Touch Window because I am guessing the main board is defective and that is why they don't want to talk about it.
I am very upset with LG over this... bad Customer Support when they are trained to repeat the same answers over and over to different questions and never really answer the questions.