Develop Bugs

Failed rom upgrade.. Stuck at Ruu screen!!!

Hey
I had loads of problems with my desire hanging so i decided to try and download the htc generic roms and run them!
RUU_Bravo_HTC_Europe_1.15.405.1_Radio_32.30.00.28U_4.05.00.11_release_121684
Also tried
RUU_Bravo_HTC_Europe_1.15.405.3_Radio_32.30.00.28U_4.05.00.11_release_121865
but they all hanged during the upgrade so now im totally stuck with a black screen or the White ruu screen saying:
------------------
BRAVO Unknown Ship S-ON
HBOOT-0.75.0000
MicroP-031d
Touch Panel SYNT0101
RADIO-4.05.00.11
Mar 5 2010, 21:12:15
RUU
-----------------
Is there any way to save my desire or is it bricked? and should i send it to htc support? I should have warranty i hope since its merely 2 month old!
One more question, before i ran these roms i HAVE NOT rooted my desire! Do i have to do so? My desire is currently still UNROOTED! Could that be the reason why the rom upgrades are failing or is it possible to do them on unrooted desires?
Although i dont even know if its possible to root it in this state.....

Is your handset branded? If so, did you create a goldcard?
Exactly what state is your handset currently in? Does it boot to use as normal?
If I were you I would read THIS and root your phone. Then install any rom you want. There are official and custom roms galore in the dev section.
If you have tried to install an incorrect rom on the phone and messed it up then I doubt HTC would honour the warranty anyway so there is no fear in rooting it! The only known bricking issue on these phones has a fix now so you haven't lost anything.

My phone boots up to that RUU error message so it doesnt boot!
The problem was it stopped booting all of a sudden with the original rom! It just hanged at the White startup screen with the green HTC letters!
But i could enter the Fastboot, Recovery, etc... menu!
So with that i tried with the USB to download the generic original roms! But after they failed (both of them) now each time i boot i get the HTC blackscreen with the error triangle inside!
But i can still install new roms, through the usb but none of them can finish after like 80% so they can still connect to the phone from the computer through usb!
The phone is unbranded as in not connected to any operator like vodafone or such! and its not rooted either!
so u think i should try to root it?

If it is definitely unbranded then no goldcard is needed. I'd say you should go for it and try to root it. Just to confirm it's unbranded, it doesn't have any network operator software on it at all? No boot screen or any operator apps or anything?
You will need to check the link I gave you and follow the instructions religiously! It's actually a fairly painless process. I found the easiest was the tiny core linux method. You don't need any linux experience to use it as you just type in about 4 lines of text.
Failing that, if it simply never goes past the boot screen then no one will know you tried to root! So it would be a simple warranty return to the place you got it, and as far as you are concerned you got up one morning and the phone was off. You tried to turn it on and the rest is history! I told the carphone warehouse that and was given a new handset there and then, but was within my first 14 days of contract. It was a usb brick in my case and there was no fix for ir then. There is now though..

okay so im getting almost all the way on step 1!
except at the end of every push of files it says
FAILED (remote: 51 partition update fail)
anyone know any fix? also how do i know which bootloader i have 0,75 or 0,8 and which rom i have previously??
before everything i know i had android 2.1 .. is that my rom too? like 1.21?

Zeppan said:
okay so im getting almost all the way on step 1!
except at the end of every push of files it says
FAILED (remote: 51 partition update fail)
anyone know any fix? also how do i know which bootloader i have 0,75 or 0,8 and which rom i have previously??
before everything i know i had android 2.1 .. is that my rom too? like 1.21?
Click to expand...
Click to collapse
To check your bootloader, switch the phone on by pressing the volume down button while pressing power. The second line of text will say HBOOT the number after that is your bootloader.
As for that error... No idea. Sorry!

dang... anyone got any ideas bout the error 51? and how to fix it?

try rooting with goldcard method

Also stuck with RUU USB
Did you get a resolution for this? I'm experiencing a bad time with RUU USB too. My phone started out as an unbranded Magic 32A from HK and seems to be a European now, as it only likes installing the European RUUs (and even then only goes as far as 36%)!
EDIT:
I've since had it repaired by HTC themselves. Their engineers couldn't fix it (allegedly) so they replaced the mobo.
Cost me HK$1500! F***!

WiFi error after update 2.10.405.2

Hello
Few days ago I was prompted to install update 2.10.405.2. After the installation I can't enable wifi anymore; it simply says error. I just got my phone 2 weeks ago on an Orange contract (from mobiles.co.uk), but when I contacted HTC they said that my phone should be a branded and locked O2 Desire. HTC said that because my phone was unbranded the update messed my phone. Is that possible?
I noticed that quite a few people are affected by this, but the guy from HTC wouldn't say if they are aware of this problem or if they are working on a fix. They "escalated" the call but haven't contacted me back yet.
Is there a way to simply uninstall the update?
I read this post http://forum.xda-developers.com/showthread.php?t=779787 but I wouldn't want to downgrade to 2.1 (I just got this phone 2 weeks ago, plus this is my first Android so...) wouldn't that invalidate my warranty ?
Please advise,
Thanks

If your Desire was a previously branded handset then you need your gold card in the unit for ALL updates. This is why the handset is having issues...

I didn't know that.
Why was I given a previously branded phone in the first place, if this could cause problems like this?
Anyway, I made my main microSD card a gold card now... for future updates. Does this gold card just needs to be in the device when you update, or you need to do something else as well ?
Is there a way to simply uninstall this bloody update?

You just need the gold card in the unit...Don't suppose you happen to know the software version that was on the unit when you got it do you?

Unfortunately no. But this was the first and only update that I got, if that helps.

Same issue here, is a hard reset/reflash the only solution? I'd rather not lose my files and stuff, ofcourse.

It would be either 1.21.405.2 or 2.09.405.8 I'd imagine...
CPW own mobiles.co.uk so it should've been an unbranded device - mine was from a CPW store and was unbranded - so it may have not been a branded unit. Follow this guide and if it completes with no issues you're on an unbranded unit (it will roll you back to Android 2.1 and you can then flash the Android 2.2 RUU file directly (or try the OTA update again)*
http://forum.xda-developers.com/showthread.php?t=768256
* You will lose all data, mind, so backup what you need before doing this

Will this invalidate my warranty?
I also contacted mobiles.co.uk (as HTC suggested) to ask them why on HTC database my phone apears as a branded O2 phone, but still got no answer from them. You are saying that it should have been an unbranded Desire ?

No it won't, if it completes then you've got a generic Desire and that guide puts you back to stock 2.1...you can then update again to 2.2 and HTC won't know a thing...
I'm saying it should have been an unbranded Desire going from my experience of CPW - that's not to say EVERY Desire will be unbranded as it depends where they got the stock from

Quote from post : [HOWTO] Downgrade Froyo (2.2) to Stock 2.1 (ANY HBOOT | WIN/LINUX/MAC | ROOT)
"Further Information
If you want to flash an alternative RUU (e.g. a branded 2.1 release), just skip the downgrade section at the end by pressing vol-down on the phone when the utility has completed. Then reboot the phone and run the RUU you want. If you have an SLCD screen you should be very careful here - most RUUs don't support the screen."
Question: Do I need to skip the downgrade?
My model number is HTC Desire A8181 - is this with SLCD screen?
I have downloaded RUU_Bravo_Froyo_HTC_WWE_2.10.405.2_R_Radio_32.44.00.32U_5.09.05.30_2_release_142828_signed.exe
Is this ok to flash after this process?
Sorry, I am a novice (got the phone 2 weeks ago) and did not expect to bump into problems like this so early.
Please help, I wouldn't want to brick my phone.

The guide downgrades you to the stock 1.21.405.2 ROM which is fine for SLCD screens. You can then either use that RUU or just do the OTA update again - whichever you prefer (personally, I use the RUU)
There should be no issues if you follow the guide to the letter
Other thing to try first, though, is a hard reset - it might fix it for you

Just did a hard-reset. It didn't help. Will try downgrading and let you know how it went.

I did the downgrade and now the wireless is working again )
I'm flashing that RUU now
Thanks so much EddyOS

No worries matey, just keep the gold card in the phone and you shouldn't have issue in future

I had the same problem.
No WiFi and hotspot after ota.
This because i forgot to put in my goldcard...
Easiest way to fix it is to make a goldcard, then get the .zip file from the 2.10.405.2 update and place it on the goldcard.
Rename it update.zip.
Put the goldcard in your phone.
Then enter recovery mode (reboot your phone, when turning on hold the lock button and volume down button)
Select recovery in the menu you get, then wait, after a while it shows you a few options. Choose the option to run the update.zip.
Done, everything works perfectly.
Its really easy, only making the goldcard out of an SD requires a little searching/reading.
Good luck!
Edit: forgot to say it doesnt erase any data, like apps and contacts.
Just be sure if you use your current SD card as goldcard to copy everything to your pc before making it. Then you can put it back later on.

Finaly back to the latest 2.2 Android. Updated using OTA.
Tried updating with RUU but for some reason after the RUU rebooted the phone to start the update, the phone got stuck on the HTC screen and the RUU timed out; tried it several times.
But I'm back on track now.
Will keep the goldcard in at all times. Lesson learned the hard way.
DaannRoz - unfortunately I already did the hard-reset...
Thanks everybody.

Thanks DaannRoz
I put a new 16gb into my phone a while back and put it through the gold card process so I thought it should work. It didnt and I got the Wifi error code. I put the original gold card in and went through the steps you provided and got my Wifi back. It saved me from reflashing the phone and wiping out all my apps and data.
I anyone gets a picture of a phone with a red triangle and a apostrophe in it you need to push and hold the volume key up and then press the power button to get to the rom select screen.

Thanks Daan..
Just stuffed my Desire. Will try the update via recovery @ home.
BTW is this the update you want me to do ??
http: / / fotadl.htc.com/OTA_Bravo_HTC_EU_2.10.405.2-2.09.405.8_releaseol2djq7rqarka2ka.zip[/url]
Cheers,
Sai

Thanks Daan...now my Wifi works...
@Sai> I used the link provided by you..thnx.. (Hope its an original one!!!)
saro

I got the same issue. After reapplying the update with an update.zip and the recovery mode --with gold card inside at this moment-- everything goes fine and my WiFi works again...

Cannot run RUU!

I'm trying to get my Desire back to stock since its self-reboot problem is getting worse and I want to send it in for repairs. However, I'm not having much luck running the RUUs. Phone specs:
2.29.405.5 CL293415
Radio: 5.10.05.23
hboot 0.93
Rooted through Unrevoked.
I've tried a WWE version of what I'm running now - 2.29.405.5. This tells me that the battery is below 30%, even though the phone's been fully charged for two hours now (and still plugged in). If I try a non-Froyo build it tells me there's an issue with my bootloader version.
What can I do?

You have installed a sense rom, right? What drivers are installed on the computer?
Edit: Is there no version for your country and provider?

Well, I was on InsertCoin 1.0.8 which is a Sense ROM, but now I've flashed back to the stock ROM I had nandroided.
And it's an unbranded phone to begin with. There is a specific scandinavian version that includes English, Danish, Swedish and Norwegian, but I can't seem to find it anywhere. I'm going to try this, methinks.
EDIT: I'm flashing an extracted RUU zip from the bootloader. Seems fine so far, almost complete...
EDIT2: Flash complete, all is working fine. S-OFF, unrooted and it even seems to be the exact same ROM I was on from the start! For anyone who hits this page with the same question, I used this file. Download, put it on the root folder of the SD card, shut down phone, go into bootloader (hold Volume Down while pressing the power button) and the phone will auto-detect the zip and ask if you wish to flash it.

Ahm... You are S-Off after the installation of the ruu?? Please check it. I don't know if there are problems when they see that the device has got another hboot.
Just to be on the safe site

Hi there
I have a ruu file for HTC desire with 3g uk, and that's working as well. I can upload on site if I need. It's approximately 160mb.
Cheers
Sent from my HTC Desire using XDA App

Generally the problem comes when we use the wrong ruu. As either it just bricks the phone or performance issues.
Sent from my HTC Desire using XDA App

Sorry, meant S-ON. So it's completely unrooted and in working order. Still reboots during heavy data usage, but it's actually gotten a lot better compared to the way it was before I returned to stock. Will probably send it off to HTC when I come back from my holidays.

Try to run RUU from fastboot mode, not from system.
Normally, it will work, it worked for me.
EDIT : Oh, didn't see you solved the problem...

T-Mobile Germany Stock ROM

Hello,
I own a HTC One V that is t-mobile(germany)-branded.
I s-off'ed it using the official HTC procedure and then rooted it using this guide (theandroidsoul.com/root-one-v).
Ever since then, I am having connection problems, as in, no connection unless I reboot it. This especially occurs while talking on the phone,
but also at random. I then attempted to apply the RUU_PRIMO_U_ICS_40A_HTC_Europe_2.08.401.2_Radio_20.72.30.0833U_3831.17.00.18_M_release_263376_signed.exe following tutorials
-> first, locking the bootloader, then flash the recovery, then apply the RUU - flashing the recovery worked, however, the RUU failed because the CID does not match. Changing to SuperCID does not seem to be possible at the moment.
Plus, ever since I flashed the RUU recovery, I can't change sounds anymore, so whenever I try to change alarms/ringtones/notification sounds, the personalizer oder settings application crashes.
In order to check if the connection issue is related to the rooting process (and if it isn't, to get it replaced by t-mobile) I need to revert to the stock t-mobile ROM, however, I can't find any.
Is there any other way to solve this dilemma or can you help me?

Chikari said:
Hello,
I own a HTC One V that is t-mobile(germany)-branded.
I s-off'ed it using the official HTC procedure and then rooted it using this guide (theandroidsoul.com/root-one-v).
Ever since then, I am having connection problems, as in, no connection unless I reboot it. This especially occurs while talking on the phone,
but also at random. I then attempted to apply the RUU_PRIMO_U_ICS_40A_HTC_Europe_2.08.401.2_Radio_20.72.30.0833U_3831.17.00.18_M_release_263376_signed.exe following tutorials
-> first, locking the bootloader, then flash the recovery, then apply the RUU - flashing the recovery worked, however, the RUU failed because the CID does not match. Changing to SuperCID does not seem to be possible at the moment.
Plus, ever since I flashed the RUU recovery, I can't change sounds anymore, so whenever I try to change alarms/ringtones/notification sounds, the personalizer oder settings application crashes.
In order to check if the connection issue is related to the rooting process (and if it isn't, to get it replaced by t-mobile) I need to revert to the stock t-mobile ROM, however, I can't find any.
Is there any other way to solve this dilemma or can you help me?
Click to expand...
Click to collapse
Now just hold on a sec. You can't S-Off at the moment, as far as I know, and there is no HTC software for it. You just unlocked the bootloader, to give yourself some priviledges, but that is not S-Off, so you cannot change the CID of the phone (or debrand it).
Stock ROM for T-Mobile is not available at the moment (or at least for the public) Ask Football for it, but it will cost some EUR for you.
If the RUU sees anything wrong with the phone (including CID) it won't even start flashing the device, so it cannot do any harm for you. But since you unlocked BL I suggest to install custom firmware to see if anything is wrong with the hardware. Just be sure to do a nandroid backup before, so you can revert to the "stock" if possible.

[Q] Attempting to flash shipped ROM onto a Desire Z (Vodafone NL)

I need an Obi-wan here. I'm a noob -- though I've gotten a solid four day education
hacking at this problem.
My wife's Android Desire Z - Stock ROM, S-ON, got stuck looping with a failed
android.process.acore message and after trying a cache clear that didn't help
I set out to factory reset it. Figured the nuclear option would be dead simple. Nope.
Factory Reset from the Hboot menu simply froze the phone
at the HTC menu for an hour. Not good.
From there dozens of resets and reboots and fastboots would sometimes successfully boot
to my wife's setup (so nothing was reset at all), only to get stuck in the acore loop again.
I was once quick enough to put it into
airplane mode and that stopped the error message loops. YAY! I could try a reset
via software! But when I attempted
Settings > SD & phone storage > Factory data reset it rebooted to HTC screen, Vodafone
screen, HTC screen, vodafone screen. ANOTHER loop.
OK, next try was to flash the ROM with an original shipped version.
Couple forums in Dutch said the shipped ROM for the Vodafone Desire z in NL was Bravo/Froyo World Wide English
so I located this file:
RUU_Bravo_Froyo_HTC_WWE_2.29.405.2_Radio_32.49.00.32U_5.11.05.27_release_151783_
signed.exe
and attempted reset by running that on a pc.
But the USB connection failed after the unit reset: Error 171, Error 170.
Tried installing HTC Sync AND the Universal boot drivers
and the Android Booloader Driver, as per the helpful advice from Bob Denny at Phandroid. (As a noob, I can't post links here, sorry)
And yep, I disabled anti-virus, had a fully charged phone (I'm hoping you get
the picture here -- I've done my due dilligence and googling before asking for help.) but
nada. RUU rebooted the phone, waited for the bootoader, and either the phone never pings the USB
port to say it's there or the PC doesn't see it.
FINE. I can put a PC10IMG.ZIP on the SD card and dispense with the frustration of messing with windows, right? Well, no.
I extracted ROM.ZIP from the RUU renamed it PC10IMG.ZIP and slapped it in the root
directory of the SD card. I booted to Hboot with the volume down and power buttons, chose
Fastboot and watched the the Zip load (blue verticle progress bar upper right of screen),
check it (brown progress bar upper right), then NOTHING -- back to the Hboot menu.
No error message, and no invitation to
update. Reboot takes me back to screen loop. Normal power-on does the same.
Further searches make me question if this is the right shipped ROM.
The RUU reports that I'm running version 2.42.161.22
(of what? Vision Gingerbread?) and the Bravo/Froyo WWE Rom reported itself to be version 1.59 something.
As this is an S-ON phone, I know I can't roll back to earlier ROMS, and can only install
the exact version as shipped.
So the questions I THINK I need answered:
1. Does anyone know for certain, or know where I can find out, which ROM
shipped with the Vodafone NL Desire-Z in 2010? I can get Kernel source for it at the HTCDev site,
but I see no compiled ROM there -- anything I can do with kernel source?
2. Anyone know where can I get the right PC10IMG.ZIP file to flash the unit from the SD Card? (I tried Shipped-Roms.com and
dozens of google permutations)
3. Is my methodology for flashing the SD Card right or is there anything in the
description above that lends anyone to believe my problem or solution is anything
other than the one I'm obsessing over?
Any help deeply appreciated.
Info from Hboot screen:
VISION PVT SHIP S-ON
HBOOT-0.05.0013
MICROP-0425
RADIO-26.10.51.26
eMMC-BOOT
Apr 11 2011, 23:36:27
Image CRC:
osbl: 0x1B4C7A4C
amss: 0xEF10821B
hboot: 0xCCCC4C36
recovery: 0x9627D8E8
system: 0xB6CE69CE
Please tell me I'm a stupid Noob and I've missed something so obvious I'll leave a
facepalm scar on my forehead, then tell me what it is so I can fix this dang phone and
get my life back. I'd be one appreciative noob.
-b

Try again with the PC10IMG.zip, this time don't extract the rom image, flash the entire zip. If this doesn't work you may need to make a goldcard. This means you will need to boot the phone and get into setting to turn debugging on and will will also need to get the proper window drivers up and running in order to use adb. (Try holding the s key on the key pad while powering on, this may keep the bootloop away)
Sent from my MyTouch 4G Slide using xda premium

demkantor said:
Try again with the PC10IMG.zip, this time don't extract the rom image, flash the entire zip.
Click to expand...
Click to collapse
Yeah, sorry wasn't clear I extracted the zip from the RUU, not the rom itself, so I've tried this one already.
Safe boot doesn't boot -- gets me the HTC screen and freezes there. I'll keep trying, as I think gettting debugging on and going gold card may be my only hope if the problem isn't incorrect ROM (or if there's no finding the correct one).

Here's a simpler question: If in my hboot screen I see
VISION PVT SHIP S-ON
Does that mean the shipped ROM was vision gingerbread and that's the only one to try,
or could my wife's "system updates" upgraded the phone from a Bravo shipped ROM?
And when I get a CID Incorrect error on a Vision Gingerbread ROM, does that mean the WWE Vision Gingerbread ROM I tried to install isn't good because it's not Vodafone, or because it's not the shipped ROM?
Any help will be thankfully appreciated!

Sorry it took so long to get back,
ship s-on is referring to you have a shipped bootloader and your security flags are on, that line is not specific to any version of the desire z
You won't be able to flash any ROM like that unless it is an upgrade from current version. I believe if you go to HTC website the latest ruu was not released as an ota and may work for you as its probably newer. If it doesn't work then you will need to get super cid in order to flash something older, which means you need to get adb working
Sent from my Nexus 7 using xda premium