[Q] my Arc has wifi problem ? - Xperia Arc Q&A, Help & Troubleshooting

Hi everyone i just bought my arc yesterday and quite satisfied with the good quality of my phone call but today i experienced a problem is that my Arc can not compatible with the Planet WRT-415 Router .When i connect to this router the wifi icon appeared on my screen but i cannot browse to the webs ,access to the android market or do anything relate to the internet (but others router at coffee shops or public spots are ok) .I also have the iphone 4, the ipod touch and when i connect them to this Planet router everything work just fine. i assume that there is something wrong with my ARC .So could you please help me fix this problem,thank you very much
my ARC info : Model LT15i
Android version :2.3.4
Build number : 4.0.1.A.0.283

I think you need reconfigure your wireless router. you can search this case in Internet.

perhaps you can check the DHCP least time?
the lease that 'never expires' might be the problem:
http://forum.xda-developers.com/showpost.php?p=17737923&postcount=761

i have done alot of research but still can not figure it out, i also set the DHCP least time to 1 week but it doesnt work,i think it is not the hardware problem but something wrong with the firmware because yesterday i installed FXR WIFI FIX AND RESCUE and some others WIFI FIX APPS ,my device suddenly work about 1-2 hours normally then disconnected until today ,this error really make my upset,
the others device such as ,Hd2 iphone 4 and ipod touch gen1 and my laptop are ok with the wifi from this Planet Router.ony ARC has this problem

i have done : 1)reset wifi router
2) change the channel from 1 to 11
3) install WIFI FIX APPS including FXR WIFI FIX AND RESCUE
4) reset phone settings
but no helps ,
anyone can solved this problem please help me

is your router running in mixed mode? my router was running in bgn mixed mode and none of my android devices connect. when I switched the router to 802.11g only or 802.11n only, all of the android devices connect again.

No my router is only running as g mode because i bought it long time ago about nearly 5-6 years ago so it does not have n mode, my problem is that my arc does not totally incompartible with my router ,sometime it suddently work then i can browse the web and surf the internet with my arc then i try to reconnect it in order to check if it is fixed then it is disconnect again. I feel really upset with my phone ,sorry about my english

Not sure where shall I post my question. Can't find an answer but decided not to create a new post when a wi-fi problem one already exists.
I am trying to connect to WI-Fi in my office but it's WEP encrypted with password.
I got the password to connect to it and everything is working fine apart from internet use. I am connected to wi-fi but with local access only. Can't update email, browse the web or anything like it.
Is it because the Xperia Arc S does not support WEP encryption? Or because I'm doing something wrong?

Ratatox said:
Not sure where shall I post my question. Can't find an answer but decided not to create a new post when a wi-fi problem one already exists.
I am trying to connect to WI-Fi in my office but it's WEP encrypted with password.
I got the password to connect to it and everything is working fine apart from internet use. I am connected to wi-fi but with local access only. Can't update email, browse the web or anything like it.
Is it because the Xperia Arc S does not support WEP encryption? Or because I'm doing something wrong?
Click to expand...
Click to collapse
I do know that Android in general doesn't like WEP.

So in this case the only way to resolve the issue is to ask my company IT guy to change encryption, isnt it?
Are there any applications which could help with the problem or is it some kind of other issue and nothing can be done?

sdk16420 said:
I do know that Android in general doesn't like WEP.
Click to expand...
Click to collapse
I am using WEP here at home, with no problems at all. I use my Xperia Arc and have an HTC HD Mini running Android from the SD card, both connect via WEP flawlessly.
If you can only view 'local' pages only, it could be that your company use a Proxy Server to filter the webpages you can access while at work. It could also be that the settings for the DNS server are incorrect.
Depending how easily your IT department can be bribed... It may be worth stocking up on beers?

it is not web or wpa the problem is the phone,but sometime i dont know why my phone suddenly work with my PLANET modem, because i used to leave the ARC with wifi on all day at my home sometime it can connect to the internet just like normal.like zombie turn back to life .i found that when i hear the notification ring tone when i receive new gmail at my phone ,so when i hear that tone i know that my phone work with my wifi.when i try to disconnect and reconnect at that time,i cant access to the internet anymore

I have the same issue with my Arc and Neo, and now Tablet S. Seems to be an intrinsic problem of Android. For Arc and Neo, they both worked fine with firmware 2.3.2, and refused to work after upgrade to 2.3.3. Now a further upgrade to 2.3.4 does not help.
Any inspiration? I searched the max possible I could for a solution with the Almighty Google God and tried days after nights to set/reset router/phone/Tablet, and play with settings. No hope. Strange thing to notice:
1/ Can connect for a while, and then drop for no reason. AND, will reconnect after an unknown time ticks;
2/ Cannot have all three SE/S things wifi connecting together to the same router (Mine: Buffalo). Only one at a time. Yet my other NBs/IPad/IPod are still working flawlessly.
3/ All three can connect to certain make of routers: e.g., free wifi in airport/cafe.
So what exactly is happening?

hi guys after 2 weeks finally i found out a solution for my home wifi internet then my android phone now work like champ .so i hope that something im about to write here will help you:
(i have 1 modem adsl named Postef,1 Wifi Access point named Planet WRT415)
here are what i did :
1) change the IP address of Modem to :192.168.1.1
change the IP address of AP to 192.168.1.2
2) change the channel of AP to 9
At the first time my modem and AP have the same IP which is 192.168.1.1 so when i use iphone4 and laptop to browse 192.168.1.1 it logged in to the Modem but my Android phone logged in to the AP so that is the problem ,the android phone can not distinguish if you use the same IP for Modem and AP

Related

[Q] Strange Wifi Problem after Simcard change

Hello folks,
since yesterday i have a strange Wifi Problem:
I'm running a WPA2 Wifi which runs perfectly till yesterday.
I was using it with the
desire for more then 2 weeks now.
I see myself "online" with the small Wifi Icon with full power wifi, i can ping and connect to other pc's and macs on my network but if i want to get to the outside behind my router, everything is dead.
I can see the connection request for google in my router for the desire, also i can see that the access is granted, but i get no answer. The router was not changed.
First i thought of a DNS Problem and pinged www google com (removed the dots because i am a new user) from a terminal.
No answer. I pinged the ip of www google com (removed the dots because i am a new user), still no answer.
On my PCs this worked.
i can ping anything in my network, even the router so this should not the problem, but when it gets outside the router no response.
I have searched the xda up and down and did't find something which could met my criteria.
I'm using Pays Rom 1.3 if someone want to ask.
I'm on static ip addresses and yes the desire and the router are on the same network and netmask
What did i change yesterday?
I switched to a new Simcard from the same provider. Had to type the login data for google and everything worked, i thought. Till i tried Wifi today.
If i use Edge there is no connection problem, but if i am at home i want to use wifi.
Any suggestions?
Thank you in advance!
Greetings da_druck
Problem Solved!
I tried different things like removing the wlan on my phone and adding it back up.
Adding a different dns-server, restarting the phone, etc.
This all doesn't solved the problem, and i thought it could be no problem with the router, as all the other pc's could connect to the net.
BUT i thought i should try to reboot the router itself, just to test everything and what shoud i say: Its working again. So it was no android problem.
Maybe the router was a bit upset for running for more then 6 weeks without reboot, i don't know. So this can be closed
Greetings
da_druck

WiFi help

Hy. I bought my defy one week ago and I have noticed some inconsistencies with the WiFi function. I got it tot work on a public network in a restaurant on the first try. At home however everything seems so random : I got it to connect to WiFi 5-6 times eventhough I don't have a router but most of the times I get the : "connection detected" notification but no internet access ( when i select the network in the wifi settings it says the signal is excellent ).
My modem is a Huawei EchoLife HG520s, I am running windows 7 x32, my phone was not rooted and i didn't make a blur account.. that doesn't work either.
I would really appreciate your help.
Flinck said:
Hy. I bought my defy one week ago and I have noticed some inconsistencies with the WiFi function. I got it tot work on a public network in a restaurant on the first try. At home however everything seems so random : I got it to connect to WiFi 5-6 times eventhough I don't have a router but most of the times I get the : "connection detected" notification but no internet access ( when i select the network in the wifi settings it says the signal is excellent ).
My modem is a Huawei EchoLife HG520s, I am running windows 7 x32, my phone was not rooted and i didn't make a blur account.. that doesn't work either.
I would really appreciate your help.
Click to expand...
Click to collapse
You are getting wifi signal at home but do not have a router? You mean a wifi router? If that's the case maybe you are picking up wifi signals from someone else's router and you cannot connect because you need to sign on? If you are having trouble getting on your own router, could you tell us what it is etc.?
You didn't set up a Blur account? Or you did and it doesn't work? Where are you located? If you tried to set it up and couldn't it may be because some markets (I hear) do not support Blur. For instance, there are some models of Defy that do not have Blur and that's probably why.
Sorry i should have made it clearer: i have not bought any kind of router but the modem i use could have a wifi router incorporate(i don't know if it does i lost its documentation).
I live in a house with no nearby sources of wifi and both networks (the one i use to connect to the internet from my pc and the wifi i find if i scan wth my phone have the same name)
I live in Romania and everytime i try to set up a Blur account and click the start button it cancels.
Flinck said:
Sorry i should have made it clearer: i have not bought any kind of router but the modem i use could have a wifi router incorporate(i don't know if it does i lost its documentation).
I live in a house with no nearby sources of wifi and both networks (the one i use to connect to the internet from my pc and the wifi i find if i scan wth my phone have the same name)
I live in Romania and everytime i try to set up a Blur account and click the start button it cancels.
Click to expand...
Click to collapse
Is there any way you can temporarily disable your modem's wifi security just so you can get on to see if that works? Make sure to turn it back on after, this is just to see if that's the cause of the trouble.
Also about setting up a Blur account - did you try that at home, or at an open Wifi area (eg. the restaurant)? If it doesn't work at home then I guess it's worth trying it at the restaurant or any other place where you can get the connection to work.
Well the network i get here at home is 'open' and i get a connection everytime.. just no internet access on my phone and the computer doesn't seem to recognise the connection (happen exactly he same even on the times i had internet access)
Flinck said:
Hy. I bought my defy one week ago and I have noticed some inconsistencies with the WiFi function. I got it tot work on a public network in a restaurant on the first try. At home however everything seems so random : I got it to connect to WiFi 5-6 times eventhough I don't have a router but most of the times I get the : "connection detected" notification but no internet access ( when i select the network in the wifi settings it says the signal is excellent ).
My modem is a Huawei EchoLife HG520s, I am running windows 7 x32, my phone was not rooted and i didn't make a blur account.. that doesn't work either.
I would really appreciate your help.
Click to expand...
Click to collapse
exactly what happened to me. is not a router's problem but a DNSes problem.
you must enter the router and disable the "automatic DHCP". enter in the settings of the phone, wifi, advanced DNS settings automatically if not found. and it work.
P.S. after this if you have problems with your computer, right click the connection, and then do "problem solving". good luck ...
powertony84 said:
exactly what happened to me. is not a router's problem but a DNSes problem.
you must enter the router and disable the "automatic DHCP". enter in the settings of the phone, wifi, advanced DNS settings automatically if not found. and it work.
P.S. after this if you have problems with your computer, right click the connection, and then do "problem solving". good luck ...
Click to expand...
Click to collapse
the only problem is that I can't seem to find a router in my devices.. i have a internet modem that might have a wi-fi router incorporated
How does the computer connect to the modem if it uses USB i'm not too sure what you can do but if it uses ethernet what I recommend you do is click on start, and type in "cmd" when this loads type "ipconfig /all" this will then bring up all the details of your connection. What you are looking for is the default gateway, this will be the address of your router. With this add "http" and the default gateway number into a browser,you should then be able to get into the routers config and then you can follows powertony84's guide.
Well i'm pretty sure the network I connect to with my phone is mine because i just changed its security level to WEP using bobdigby advice. But I got lost afterward.
I have attached a prinscr of the DHCP setting i can fiddle with and i really appreciate your help so far
Any idea what channel i should use? i got a tip to chage the channel but i don't know into which one
I don't use any router but I turn my laptop, which supports wifi, into a wifi hotspot so that my defy can use wifi within my apartment. It's wonderful!

Xperia Neo & Arc Wifi problems with WPA and 802.11n

Own a Neo for about a week now.
After some personal testing and forum surfing, it seems that Arc and Neo have the same problem with WPA2 and the N standard.
Any WPA2 & N Protocoll connection will last for a few minutes, dropping after that (the wifi icon says is still connected, but no connectivity).
Forcing the router with WPA-only or WPA2-only did not solve.
Some users report WEP beeing functional, which is not acceptable. WEP and WPA are easly cracked and obsolet....
On the web we can find many many foruns reporting the same problem.
Gingerbread does not solve the problem on Neo (2.3.3)....
Some users reporting sucess after phone exchange (hardware problem ? )...
Workarrounds:
-- disable WAP and enable WEP (not recommended due to vulnerabilities)
-- disable 802.11N protocol, enabling only G on the router
Workarrounds that DO NOT work :
-- disable WMM on the router
-- disable auto-channel and force channel 7 our 11 on the router
-- config sleep time to never on Wifi settings
-- other software solutions, usually arround lock and sleep timer
It seems the driver needs some kind of patch....
I have an Arc that works perfectly on both my N standard routers (both Netgears) using WPA2, has done since the first firmware. I have not used any special settings or workarounds.
This sounds very similar to the issue that many current Nokia's suffer from where they struggle with certain brands of router. In some of those cases updating the routers firmware has solved the problem, in others it has not.
For me I only have issues with certain routers, including mine lol.
Simple solution for me was simply to assign the arc a static IP in my router config.
Sent from my LT15i using XDA App
PsychoMania said:
I have an Arc that works perfectly on both my N standard routers (both Netgears) using WPA2, has done since the first firmware. I have not used any special settings or workarounds.
This sounds very similar to the issue that many current Nokia's suffer from where they struggle with certain brands of router. In some of those cases updating the routers firmware has solved the problem, in others it has not.
Click to expand...
Click to collapse
At home I use a DLink-615 (latest firmware) and tried it on a hotspot and with a SMC router. Same result...
I ran out of ideias..... except for a phone refund.....
Guess it's either a new phone or new router for you?
It would be interesting to find out exactly what causes the issue in certain routers with certain phones. Similar problems like this were effecting phones as far back as the N95.
It's a known problem affecting many Neo/Play/Arc users
http://talk.sonyericsson.com/message/97795#97795
New Firmware FINALLY fixes the problem!!!
For me it did not solve it ... I am running the latest update and I still notice disconnects.
It's weird though, since my SSH connection to the phone doesn't drop (I can still code in Putty), but every 5-10 minutes I see some of the software detecting a reconnect and attempting to update values / reconnect themselves.
Don't know if related, but my dmesg is littered with :
....
<6>[24858.202148] TISDIO: Asking TIWLAN to resume
<6>[24859.437377] TISDIO: Asking TIWLAN to suspend
<6>[24859.452972] TISDIO: Asking TIWLAN to resume
<6>[24864.941772] TISDIO: Asking TIWLAN to suspend
....
hi guys after 2 weeks finally i found out a solution for my home wifi internet then my android phone now work like champ .so i hope that something im about to write here will help you:
(i have 1 modem adsl named Postef,1 Wifi Access point named Planet WRT415)
here are what i did :
1) change the IP address of Modem to :192.168.1.1
change the IP address of AP to 192.168.1.2
2) change the channel of AP to 9
At the first time my modem and AP have the same IP which is 192.168.1.1 so when i use iphone4 and laptop to browse 192.168.1.1 it logged in to the Modem but my Android phone logged in to the AP so that is the problem ,the android phone can not distinguish if you use the same IP for Modem and AP

[NEO] Strange wifi problem. Connects but no internet.

Hello. I have xperia neo for 1 week. It is great phone and great upgrade from my X8 but i see a strange wifi problem. My firmware is latest version - 4.0.A.2.368.
At my home phone connects fine to my wireless network and everything is stable. I do not see any disconnects, reboots or other problems. My router is linksys wrt320N and i connect at wireless N speed - 72Mbps.
When i try to connect to the wireless N network at my office the phone connects fine but i do not have internet access. I have IP assigned by the router, network is shown as connected but i do not have connectivity. I tried with 3 different browsers and with the market and nothing connects. At the same time i can connect with my laptop to the same network and i have internet. My colleagues with other phones also connect and have internet.
I tried setting static IP address on the phone but this did not help. I read that if i set static IP in router's settings assigned to the mac address of the phone this will help. Unfortunately i can not test this because i do not have access to router's settings. Also at my home i did not make such settings and everything is working fine.
Previously i have seen this problem with my X8 and the same work wifi network but it was not always present. It was present with some custom firmwares and not with others.
If you have any ideas or have seen this problem please help.
Having the same device from Globul I never had such problems for the 2 weeks I'm using it. I had some disconnects but i put the blame on my router.
if you can try changing the wifi channels
I think I've found the issue (by facing by myself)
The version neo is shippe (2.3.2) has a serious bug on AES encription.
Actually only the upgrade to 2.3.3 (no clue about upcoming 2.3.4) can fix the WPA/AES issue.
So the actual solutions are:
or change your wifi securty to WEP, updathe the phone via OTA
or use the Windows Software and update to 2.3.3.
Please note that if you use the Control Power widget it has been removed in 2.3.3
This was my problem when I had just bought my Arc.My phone couldn't surf the internet with my personal wifi network although I tried to use many browsers and also Android market. Then I reset and reinstalled my router, everything works well ^^
Ask your office IT staff to do a simple power cycle on the router and try connecting again. That may solve the problem.

[Q] Arc S doesn´t recgonize my wi-fi

Hello. I search the forum and the net and I didn't find an answer. I Have an Arc S, and the phone doesn´t seem to find my wi-fi. The strangest is that the phone recognizes other networks, and it was already connected at my network.
Already disabled all the WPA/WEP securitys, changed the name of the wi-fi network, Pulled the baterry out of the phone etc. My Computer is working fine over the wi-fi.
Strangest part is that my wife's phone (arc S) is doing exactly the same as mine. It all started with a electricity fail. It happened before once, but with a router reset was OK, but not this time.
Really messed up.. Any thoughts?
Thanks
Have you tried manually connect to your network?
Your wifes arc s works, probably the promblem is 99% on your phone. Try a repair on pc companion
From my sexy LT15i
Already tried a manual connection, but the network does not appear. My wifes phone is not finding the network as well....
Sorry for misreading
Some troubleshoots:
*Check your firewall on your router. Try to disable
*Change SSID/key -keytypes
*Check if your SSID us hidden, if so make it visible
*Frimware upgrade/reinstall on router
*Try other signal channels like 11, 6
Set auto if possible
Theres a app on store to find the best one
*Try other radio type, like b, g, n
Set auto if possible
*Tried to set up a static ip on you arc?
Settings > wireless and network > wireless settings > push menu button ang press advanced > check the static ip option and configure it
*Try a app to connect like wifi manager and wifi connect etc.
*Check device (arc s) settings/permissions on router
*Are the phone using the latest frimware?
**The last solution. Contact internet provider about giving you a new router (if they gave this one)
***Ultimate solution. Throw that piece if sheit out and get a new one.
From my sexy LT15i
probably your your wifi is ad-hoc mode
android stock roms can not recognize ad-hoc wifi mode . just access point mode .
if it is your problem you have 2 solutions :
change your wifi mode to access point mode
use customs roms like miui or cm
Hello All. I already tried all the above, excluding somethings that was impossible in my router (software update).
After changing every single parameter im my router, the one that worked was changing the ssid channel from auto to manual. The first channel I tryed the phone immidiatly recgonized my Wi-fi, and now I changed Again to auto and its working fine....
Dont have a clue why!!
Thanks for all!!
Is there any other router signals where you live witch your phone finds ?
Thats why, radio jamming together
From my sexy LT15i
Yes, there are some other networks with same brand of routers (same ISP provider), but with different names.
The strangest part was that it worked before, than with no changes other than the power shortage both phones stop finding the network... But now is fine
Thanks!!

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