[NEO] Strange wifi problem. Connects but no internet. - Xperia Arc Q&A, Help & Troubleshooting

Hello. I have xperia neo for 1 week. It is great phone and great upgrade from my X8 but i see a strange wifi problem. My firmware is latest version - 4.0.A.2.368.
At my home phone connects fine to my wireless network and everything is stable. I do not see any disconnects, reboots or other problems. My router is linksys wrt320N and i connect at wireless N speed - 72Mbps.
When i try to connect to the wireless N network at my office the phone connects fine but i do not have internet access. I have IP assigned by the router, network is shown as connected but i do not have connectivity. I tried with 3 different browsers and with the market and nothing connects. At the same time i can connect with my laptop to the same network and i have internet. My colleagues with other phones also connect and have internet.
I tried setting static IP address on the phone but this did not help. I read that if i set static IP in router's settings assigned to the mac address of the phone this will help. Unfortunately i can not test this because i do not have access to router's settings. Also at my home i did not make such settings and everything is working fine.
Previously i have seen this problem with my X8 and the same work wifi network but it was not always present. It was present with some custom firmwares and not with others.
If you have any ideas or have seen this problem please help.

Having the same device from Globul I never had such problems for the 2 weeks I'm using it. I had some disconnects but i put the blame on my router.

if you can try changing the wifi channels

I think I've found the issue (by facing by myself)
The version neo is shippe (2.3.2) has a serious bug on AES encription.
Actually only the upgrade to 2.3.3 (no clue about upcoming 2.3.4) can fix the WPA/AES issue.
So the actual solutions are:
or change your wifi securty to WEP, updathe the phone via OTA
or use the Windows Software and update to 2.3.3.
Please note that if you use the Control Power widget it has been removed in 2.3.3

This was my problem when I had just bought my Arc.My phone couldn't surf the internet with my personal wifi network although I tried to use many browsers and also Android market. Then I reset and reinstalled my router, everything works well ^^

Ask your office IT staff to do a simple power cycle on the router and try connecting again. That may solve the problem.

Related

XDA IIs Wifi and lockups

Does anyone have a problem with their wifi locking up their xda iis? I have bought a linksys router and am getting frequent lockups when using wifi. I am using the shipped O2 rom, thanks
I have no problem at all with Netgear router. Try changing the connection speed setting in the router to the "b" mode only. Hopefully this can solve your problem.
No problems here either I'm afraid. I'm using a Draytek Vigor 2600VG at home and at work there are two of us with XDA IIs using a Linksys BEFDSR41W wireless router and no problems there either.
Sorry! :-(
Try a hard reset (gulp!) and see if you still have problems (Without anything else installed that might be inteferring) otherwise might be a faulty unit perhaps.
--Neil
I second what xanth said, I had the problem where wifi would not turn on, so I hard reset and installed each software back individually the problem was Calligrapher 7.3 did not like being in Storage or Storage Card only in Main memory (go figure)
efjay said:
Does anyone have a problem with their wifi locking up their xda iis? I have bought a linksys router and am getting frequent lockups when using wifi. I am using the shipped O2 rom, thanks
Click to expand...
Click to collapse
I use the XDA IIs on a variety of wireless networks and experience problems with an alarming regularity. The most annoying is the fact that the top bar seems to loose functionality, when using wireless!!
I will actually add that I do seem to have problem with the "range" of WiFi.
I need to do more testing, but it doesn't seem to be more than 20m or so before have communication issues/timing out :-( Will have to find out what our walls are made of!!!
I have problems connecting sometimes. I regularly use three routers, Draytek, Buffalo and Belkin. The only time that it locks up is when using skype. The skype problem is a known issue with no cure.
Nigel
I am having a problem where my Siemens SX66 will loose connection to my Microsoft MN700 wireless AP on occasion. -It simply appears as if the Wifi radio shuts itself off.
Weird.....
Wifi has never worked for me. It simply doesn't work in the way nature intended.
The main problem (as far as I can tell) seems to be that it cannot get DNS or IP configuration settings from my router (Belkin 7630) automatically.
It can connect to my wireless network without any hassle, but that's about it. If I enter DNS and IP settings manually it works fine. But this is unworkable if you want to connect to another wireless network.
If I can't sort this out by next week I'm going to sell the unit on eBay. It's been nothing but a pain since I mistakenly bought it in December.
Wifi is a nightmare on this device! I'm going back to Nokia.
I am going to do a hard reset and test to see if i still get any freezes. Anyone know of any software i can use to backup my text messages?
WiFi
Hi guys,
Haven't had too many issues with WiFi over here - standard O2 Asia ROM (with the BT 3500 update).
I'm running a Netgear WG602 @ home with 64bit WEP and a Dlink AP2100 @ work with WPA-PSK. No connectivity problems at either location, both DHCP. It does however take a few minutes to connect, but this is on the odd occasion.
The only frustrating thing with the WiFi is that I have to soft-reset often to turn Wi-Fi on - any ideas? Hopefully O2 will fix this in the next ROM. Other than that, I've had the Nokia 9500, P900/800 and this is by far the best device for the power user.
Just me 2c!
Cheers
cK
Wifi is on all the time on my device, sometimes when I switch the device on while within range of an AP it does not connect. Often switching wifi off and then onn again causes it to connect. If this does not work then I can often go into the network dialogue section, and see the network marked as 'availble' but not connected (why it sometimes does not auto connect I dont know). Tapping connect usually cures. If that does not work then I too need to soft reset.
I hope like you that they fix this cause its damned anoying. I will be interested to see what the Benq P50 is like when its released. I shall get one from expansys to test and ship it back within the 7 days.
Nigel
As for those having problems with specific access points. It is not nessesarily the fault of the blue angel. It seems to me that none of the manufacturers of wireless kit understand the term 'standard' they all seem to have their own take on it, which is why kit from different manufacturers refuses to talk to each other. I am of the opinion that they do it in purpose to lock you into using their client cards with their AP's !!
Try it with some non Belkin kit and see what happens.
Nigel
Well i tried a hard reset and didnt install any apps and tried connecting to wifi again and still got a lockup and loss of connectivity. Im going to swap the router for another make and see what happens
Swapped my linksys router for a D-Link and so far no problems after 2 days. so looks like my problem was my router.
Swapped my linksys router for a D-Link and so far no problems after 2 days. so looks like my problem was my router.
XDA IIi and wifi
I just bought one of these and can't get it connected. I have a netgear wg602 access point. When I finally figured out how to set the IP manually (the 02 xda tech support said it can't be done - maybe they're right ;-)
I now have it saying it's connected, with right IP address. My DNS and gateway are set up for the wireless adapter in network adapters. The signal is average. The XDA says wifi is connected. The access point even says it's authenticated and associated - same as my other stations.
Only problem is, internet explorer doesn't find any web pages - says "The page you are looking for cannot be found" (works fine through GPRS)
Also, terminal services times out trying to connect to an internal IP address (to eliminate DNS as a problem)
So, anyone know how I troubleshoot network problems - it looks like a TCP/IP issue? Can't find ping or arp etc. I've also tried an IP address that I know works on the network.
thanks for any help
Dave
Hi
For ping, ipconfig and stuff, head to http://www.cam.com/windowsce.html
I have had multiple issues trying to get wifi working reliably. It still fails now, but there are a few tricks to get it working again. Most of my wifi issues have been due to regular use of three AP's [email protected] and [email protected] along with GPRS and VPN.
To start with I suggest setting all the ****e in connections (internet and home network to 'My ISP' then goto your wifi setup, network adapters, and tell it that the wireless card connects to the internet. Now, tap ok, and goto tools, network cards, tap the active connection (it must already be connected) and ensure that its set to internet.
Next soft reset the thing, and wait for it to connect to yr wifi. Now, use the ipconfig tool and ping tool from the above site to check that all is OK. Check that its got the default gateway right and a sensible LAN IP.
I have found on occasion that I can be connected via wifi, but that the device is still trying to talk using an old IP allocated by gprs which means nothing to my lan! IPconfig will show if all is OK.
Whoever wrote the whole of the networking system (and its terrible gui's) on windows mobile wants shooting. I usually have 2 VPN profiles setup under my work network. If I leave it set to that, and use wifi from my lan to connect to the internet all is fine. However if I try and access a local server, the damned thing starts trying to connect a vpn (it aint inteligent enough to work out that the IP I asked it to connect to is local).
I have been trying to find a setting for all this networking rubbish that allows me to do *everything* without reconfiguring each time - to no avail.
Another thing to note is that you cant send/receive MMS messages while wifi is connected (more stupidity), it tries to connect to the MMS server using the wifi connection, and the telco blocks it cause it wants to charge you for sending MMS over GPRS. Only solution is to disconnect wifi, send MMS then reconnect wifi!!!
Nigel
No problems with WiFi for me
Hmm I'm using an O2 Asia Rom as well.. and my wifi manager seems to automatically create "settings" for each AP it detects and I seem to have no problems connecting at all... been using WiFi around my house since the first day i got it..
i am using a Linksys Wireless 802.11b router..
btw I am new here.. finally able to register!
How's everybody doing?
Cannot turn off IEEE 802.1x
Has anyone had problems unchecking the 'IEEE 802.1x netwrok access control' checkbox???
I uncheck it, but then when I go back to the screen (click on the connection | then select 802.1x tab at the bottom) it has checked itself again!
The XDA IIs does not save the setting - it just keeps re checking itself 02 help have been no use - they sent me an instruction manual and it even says in one of the step 'uncheck IEEE check box'
Im am using a netgear wirelesss router and have also tried on a d-link
Sugestions - is anyone else having this problem??

[Q] WiFi problems after Froyo update

After installing the Froyo update yesterday I seem to be having troubles with my WiFi connection. The connection is being dropped after a half an hour or so and I'm unable to reconnect at that time. The Desire just keeps connecting and disconnecting to my network.
I need to reset my router in order to re-establish the connection but it gets dropped again after a half an hour.
I did not experience these problems on the previous version, I did however experience something like it when I connected my PS3 to the router via WiFi in the past. After I done that I wasn't able to connect on my laptop. But I switched to a cable for the PS3 after that anyway.
Is it possible that something on the Desire triggers an overload in the router that causes it to malfunction? I'm unable to connect with my laptop when the connection is dropped on the Desire as well.
It's a Belkin f5d7632-4, which is actually a modem-router, but after disabling the DHCP server it functions fine as a wireless router.
Thank you in advance for any ideas.
If I can't find a solution I think I have to get a new wireless router, I can't go without WiFi on my Desire at home!
If that's the case, advice for a new wireless router is welcome as well. Please post the brand and type and if it's functioning fine with the new Froyo for you.
I have the same issue. I went from standard, unbranded 2.1 to OTA 2.2 like a good citizen, but now it won't connect to my belkin wirless N router, but it DOES connect to my SKY netgear router.
What's the deal?
Yes, I've spotted some more Belkin N1 users on (the dutch website) Tweakers.net with the same problem.
I retain a good connection for about half an hour. They seem to be having the same problem right from the start.
I have a similar problem with a BT HomHub 2.0 but it drops the WiFi randomly however I do not reset the router just turn the WiFi Off and On on the phone and the Desire reconnects. My Desire will also change which SSID its connected too, i.e. from my own SSID to BT Fon or BT Openzone (I have them both turned on in my Home Hub) again to get back to my own SSID I have to stop and restart the WiFi on the phone, simply asking it to move back to my own SSID doesnt work.
Just had a call with HTC Netherlands and they advised me to try it on a different network/router and/or do a factory reset to a clean 2.2.
Has anyone tried the factory reset? I doubt that will do any good. A different router would seem to work according to Jammy1 (and I didn't expect otherwise).
Apparently something killed the compatibility between Belkin routers and Android 2.2 ?!
do you guys have the Bluetooth turned on?I realised when both the Bluetooth and Wi-Fi are on at the same time,the signals tend to clash thereby resulting to connection loss. Though,I experienced this on another android device (a tablet:Archos 5 AIT) especially when a major update occurs.Still waiting for my new Desire.
Random drops also on Linksys WRT54GL with Tomato firmware...
nasimdejai said:
do you guys have the Bluetooth turned on?I realised when both the Bluetooth and Wi-Fi are on at the same time,the signals tend to clash thereby resulting to connection loss. Though,I experienced this on another android device (a tablet:Archos 5 AIT) especially when a major update occurs.Still waiting for my new Desire.
Click to expand...
Click to collapse
No Bluetooth here. Never even used it.
Try turning off the bluetooth.
Bought myself a cheap Sitecom WiFi router and it works like a charm now. But I hope HTC wil fix this and other little bugs present in this version.
I had similar problems after upgrading to Froyo (custom rom) - the Wifi seemed to get connection then as soon as I tried to use it within the browser it dropped and tries to regain IP. After a bit of fiddling with settings I have found that
i) using channel 12 (12 and 13 are only available if router is set to America location) to avoid conflict with heavy wireless coverage in my area seems to help
ii) using WPA2 encryption seems to give a much stabler connection over WPA, although now and again it forgets the passkey data, even re-entering it fails, only solve was to turn wifi off then on for it to reconnect
still having this problem...
does anybody have some news on this ?
I can connect to my home router a linksys wrt600n with WPA2-PSK key but i cant connect to a belkin N1 with WPA2-PSK enabled.
I tried every setting on the belkin router, just cant get it to connet.
My device just keeps connecting and disconnecting, it gets an ip but cant connect...
What i haven't tried is setting a maual ip and see if it connects then.
If i set it to manual ip, it works.
Does anybody have some news on this ?
What channel is your router on? Read somewhere about it not liking anything over 11...
I've been having the same issue on my Desire and on HD2Android.
If a 2.1 ROM is loaded into either of my devices TKIP and AES work perfectly.
With 2.2 it only connects through my Marconi router and doesn't obtain an IP from my Belkin N1.
I don't think this is a device issue but rather a ROM/OS issue. After speaking with some Linux guys they seem to have the opinion that the driver on 2.2 doesn't resolve it's IP address with some routers. Especially higher end ones with added features like QoS ie Belkin/Linksys.
EddyOS said:
What channel is your router on? Read somewhere about it not liking anything over 11...
Click to expand...
Click to collapse
Doesn't make a difference.
I tried everything
Jedit said:
I've been having the same issue on my Desire and on HD2Android.
If a 2.1 ROM is loaded into either of my devices TKIP and AES work perfectly.
With 2.2 it only connects through my Marconi router and doesn't obtain an IP from my Belkin N1.
I don't think this is a device issue but rather a ROM/OS issue. After speaking with some Linux guys they seem to have the opinion that the driver on 2.2 doesn't resolve it's IP address with some routers. Especially higher end ones with added features like QoS ie Belkin/Linksys.
Click to expand...
Click to collapse
Yes that was my initial thought !
But my linksys is newer then my belkin and it has no problems connecting my phone.
The 2 wireless routers are configured the same.
On android 2.1 i had no problems.
is it possible to try and install the 2.1 wifi drivers on 2.2 ?
i had the same problem 2 months ago when i first got my Desire. worked at just about every damn wifi router but the one in my house.
did some reading, no one had an answer. just seemed that it worked on some and not on others. so, i went out to the store and i picked up a Linksys after testing the linksys at the shop. my phone connected and had internet no problem. i thought, perfect, i'll take it.
brought it home, same problem. wifi connects and no internet. no setting would fix it. i brought it back to the store. and sure enough, we plugged that very router into their connection and my phone connected and worked. they obviously would not return the router because it works (and i live in a 3rd world country, forget about it).
so, **** if i could figure it out. i wound up using an older adsl/wifi router i had and no problems. but, i have a new linksys that is just sitting in a box...
its not your router, but the phone.
you can always sell the router on internet or the phone
DaFrenk said:
Just had a call with HTC Netherlands and they advised me to try it on a different network/router and/or do a factory reset to a clean 2.2.
Has anyone tried the factory reset? I doubt that will do any good. A different router would seem to work according to Jammy1 (and I didn't expect otherwise).
Apparently something killed the compatibility between Belkin routers and Android 2.2 ?!
Click to expand...
Click to collapse
I had contact with HTC Scandinavia and they also recommended a factory reset. But these guys haven't got a clue - they didn't even know this was a big problem after the froyo update. Weird when you think about it, I mean wifi is kind of a big thing for a smart phone.
But no, factory reset did NOT change a thing. And replying to other messages: this thing has nothing to do with what router you use. It seems totally random almost.

[Q] my Arc has wifi problem ?

Hi everyone i just bought my arc yesterday and quite satisfied with the good quality of my phone call but today i experienced a problem is that my Arc can not compatible with the Planet WRT-415 Router .When i connect to this router the wifi icon appeared on my screen but i cannot browse to the webs ,access to the android market or do anything relate to the internet (but others router at coffee shops or public spots are ok) .I also have the iphone 4, the ipod touch and when i connect them to this Planet router everything work just fine. i assume that there is something wrong with my ARC .So could you please help me fix this problem,thank you very much
my ARC info : Model LT15i
Android version :2.3.4
Build number : 4.0.1.A.0.283
I think you need reconfigure your wireless router. you can search this case in Internet.
perhaps you can check the DHCP least time?
the lease that 'never expires' might be the problem:
http://forum.xda-developers.com/showpost.php?p=17737923&postcount=761
i have done alot of research but still can not figure it out, i also set the DHCP least time to 1 week but it doesnt work,i think it is not the hardware problem but something wrong with the firmware because yesterday i installed FXR WIFI FIX AND RESCUE and some others WIFI FIX APPS ,my device suddenly work about 1-2 hours normally then disconnected until today ,this error really make my upset,
the others device such as ,Hd2 iphone 4 and ipod touch gen1 and my laptop are ok with the wifi from this Planet Router.ony ARC has this problem
i have done : 1)reset wifi router
2) change the channel from 1 to 11
3) install WIFI FIX APPS including FXR WIFI FIX AND RESCUE
4) reset phone settings
but no helps ,
anyone can solved this problem please help me
is your router running in mixed mode? my router was running in bgn mixed mode and none of my android devices connect. when I switched the router to 802.11g only or 802.11n only, all of the android devices connect again.
No my router is only running as g mode because i bought it long time ago about nearly 5-6 years ago so it does not have n mode, my problem is that my arc does not totally incompartible with my router ,sometime it suddently work then i can browse the web and surf the internet with my arc then i try to reconnect it in order to check if it is fixed then it is disconnect again. I feel really upset with my phone ,sorry about my english
Not sure where shall I post my question. Can't find an answer but decided not to create a new post when a wi-fi problem one already exists.
I am trying to connect to WI-Fi in my office but it's WEP encrypted with password.
I got the password to connect to it and everything is working fine apart from internet use. I am connected to wi-fi but with local access only. Can't update email, browse the web or anything like it.
Is it because the Xperia Arc S does not support WEP encryption? Or because I'm doing something wrong?
Ratatox said:
Not sure where shall I post my question. Can't find an answer but decided not to create a new post when a wi-fi problem one already exists.
I am trying to connect to WI-Fi in my office but it's WEP encrypted with password.
I got the password to connect to it and everything is working fine apart from internet use. I am connected to wi-fi but with local access only. Can't update email, browse the web or anything like it.
Is it because the Xperia Arc S does not support WEP encryption? Or because I'm doing something wrong?
Click to expand...
Click to collapse
I do know that Android in general doesn't like WEP.
So in this case the only way to resolve the issue is to ask my company IT guy to change encryption, isnt it?
Are there any applications which could help with the problem or is it some kind of other issue and nothing can be done?
sdk16420 said:
I do know that Android in general doesn't like WEP.
Click to expand...
Click to collapse
I am using WEP here at home, with no problems at all. I use my Xperia Arc and have an HTC HD Mini running Android from the SD card, both connect via WEP flawlessly.
If you can only view 'local' pages only, it could be that your company use a Proxy Server to filter the webpages you can access while at work. It could also be that the settings for the DNS server are incorrect.
Depending how easily your IT department can be bribed... It may be worth stocking up on beers?
it is not web or wpa the problem is the phone,but sometime i dont know why my phone suddenly work with my PLANET modem, because i used to leave the ARC with wifi on all day at my home sometime it can connect to the internet just like normal.like zombie turn back to life .i found that when i hear the notification ring tone when i receive new gmail at my phone ,so when i hear that tone i know that my phone work with my wifi.when i try to disconnect and reconnect at that time,i cant access to the internet anymore
I have the same issue with my Arc and Neo, and now Tablet S. Seems to be an intrinsic problem of Android. For Arc and Neo, they both worked fine with firmware 2.3.2, and refused to work after upgrade to 2.3.3. Now a further upgrade to 2.3.4 does not help.
Any inspiration? I searched the max possible I could for a solution with the Almighty Google God and tried days after nights to set/reset router/phone/Tablet, and play with settings. No hope. Strange thing to notice:
1/ Can connect for a while, and then drop for no reason. AND, will reconnect after an unknown time ticks;
2/ Cannot have all three SE/S things wifi connecting together to the same router (Mine: Buffalo). Only one at a time. Yet my other NBs/IPad/IPod are still working flawlessly.
3/ All three can connect to certain make of routers: e.g., free wifi in airport/cafe.
So what exactly is happening?
hi guys after 2 weeks finally i found out a solution for my home wifi internet then my android phone now work like champ .so i hope that something im about to write here will help you:
(i have 1 modem adsl named Postef,1 Wifi Access point named Planet WRT415)
here are what i did :
1) change the IP address of Modem to :192.168.1.1
change the IP address of AP to 192.168.1.2
2) change the channel of AP to 9
At the first time my modem and AP have the same IP which is 192.168.1.1 so when i use iphone4 and laptop to browse 192.168.1.1 it logged in to the Modem but my Android phone logged in to the AP so that is the problem ,the android phone can not distinguish if you use the same IP for Modem and AP

[TIP] Wifi connected but no internet connection!

At some points in your life, one of your Android devices connect to a wifi router, but can't connect to the internet. However, your computer, laptop or iPad will connect to that same wifi and use the internet just fine. I've looked everywhere on the internet for solutions, some of them are:
+ Turn off and on both modem and wifi router
+ Factory reset wifi router
+ Battery pull your phone, wait 30s and put it back
+ Reflash stock or custom ROM
+ Change DHCP IP setting to Static
+ Disable security (WEP, WPA) on wifi router
+ Check DNS server, gateway IP address for correctness
Fortunately, I stumbled upon this old thread last night -> http://forum.xda-developers.com/showthread.php?t=1371794
It helped fix the internet connection temporarily, turning off and on wifi on phone caused the issue to repeat.
In summary, he found out the correct MAC address for gateway was mismatched with the one on his phone. Even though the gateway IP address is correct (example: default gateway IP 192.168.1.1)
Upon further investigations, I found out my Wifi ROUTER has the same IP address with my MODEM (192.168.1.1) This IP conflict causes the phone to recognized the WIFI ROUTER's MAC address as the gateway's MAC address. This problem mostly occurs on Android phone, not computer (I'm no tech savvy so I have no idea why)
Simple fix: Go to wifi router setting page, change the IP address on wifi router to different number (other than default 192.168.1.1), and the problem should be fixed.
Please help spread the words to fellow Android lovers, I'm sure a lot of us have struggled with this problem :laugh:
I'm one guy who is desperately looking for a solution to this.
Unfortunately the solution you gave didn't work.
Hi
i have a problem with wifi. it remains connected but loses internet access randomly. i found this solution:
"In the wifi networks, select the network you want and select ‘Forget network’
Turn off the wifi
kill all the apps with your task manager
Turn on the wifi again
Connect to the network
Check the internet connectivity
If still the problem exist, switch off the phone and redo the above steps"
it solves the problem, but it happens again after some minutes. actually, i also installed an app named "wifi fixer" which does the above process automatically. when the program is active, it turns the wifi off and on every 2-3 minutes. and the phone has internet access when the program tuns the wifi on.
any idea?
Turn off wifi optimization on some android phones help.
Sent from my Nexus 7 using Tapatalk 4
(bump) By any chance, are you all using Aztech's router? I have the same problem with my Aztech router.
solution?
---
Had the same problem for several months. Changed my router and everything became prefect.
Sent from my Galaxy Nexus using Tapatalk
---
---
2 years after the last reply I am having the same problem. My wife and kids all have internet access on their phones, tablets, desktop and laptops all from the same modem router yet I am unable to use the internet on my Galaxy S2 mobile phone even though my phone says connected to Wi-Fi Network Netgear 06.
The Mac address solution provided isn't applicable to my situation as my Mac address on my mobile is different to my modem router Mac address.
Any other solution?

Lumia 930 Wifi issue with TPLINK ARCHER D5

Hello!
So I've recently bought a TPLINK ARCHER D5 router to use for my home network, all devices (laptop, consoles, android tablet etc.) can connect to internet correctly on both 2.4Ghz and 5Ghz wifi except my lumia 930, the weird thing is that my phone works with other routers, like the one I previously had or at work but not with the Archer D5.
At first, it displayed a "No internet connection" whenever i tried to connect to my wifi, i fixed that by reserving an ip address for my phone, changing dns to google's and enabling DMZ (dunno if it helps though). But sometime my phone randomly disconnects and shows "No internet connection" and even if it shows Connected, I still can't access the internet through the browser or any other application.
Tried rebooting the phone, updating the device to all sorts of available builds and removing wifi encryption but to no avail. please I need some help solving this issue!!!
Currently running build 14379 and experienced this issue on previous ones too (10586).
Thank you!
Shyuura said:
Hello!So I've recently bought a TPLINK ARCHER D5 router to use for my home network, all devices (laptop, consoles, android tablet etc.) can connect to internet correctly on both 2.4Ghz and 5Ghz wifi except my lumia 930!
Click to expand...
Click to collapse
Try using only 2.4GHz and choose a channel between 1 and 11.
I tried disabling 5Ghz and keeping only 2.4Ghz on channel 1, doesn't change anything! Also removed encryption, disabled WPS and tried other encryption mode such as TKIP/AES/WEP still nothing.
Have you tried updating the router's firmware?
w.bogdan said:
Have you tried updating the router's firmware?
Click to expand...
Click to collapse
Yes updated it to the latest available version Archer D5(EU)_V2_160517 but the issue remains. My phone works just fine with other routers and my home router works fine with all the devices in my home ... it's kinda confusing.

Categories

Resources