Lumia 930 Wifi issue with TPLINK ARCHER D5 - Windows 10 Mobile

Hello!
So I've recently bought a TPLINK ARCHER D5 router to use for my home network, all devices (laptop, consoles, android tablet etc.) can connect to internet correctly on both 2.4Ghz and 5Ghz wifi except my lumia 930, the weird thing is that my phone works with other routers, like the one I previously had or at work but not with the Archer D5.
At first, it displayed a "No internet connection" whenever i tried to connect to my wifi, i fixed that by reserving an ip address for my phone, changing dns to google's and enabling DMZ (dunno if it helps though). But sometime my phone randomly disconnects and shows "No internet connection" and even if it shows Connected, I still can't access the internet through the browser or any other application.
Tried rebooting the phone, updating the device to all sorts of available builds and removing wifi encryption but to no avail. please I need some help solving this issue!!!
Currently running build 14379 and experienced this issue on previous ones too (10586).
Thank you!

Shyuura said:
Hello!So I've recently bought a TPLINK ARCHER D5 router to use for my home network, all devices (laptop, consoles, android tablet etc.) can connect to internet correctly on both 2.4Ghz and 5Ghz wifi except my lumia 930!
Click to expand...
Click to collapse
Try using only 2.4GHz and choose a channel between 1 and 11.

I tried disabling 5Ghz and keeping only 2.4Ghz on channel 1, doesn't change anything! Also removed encryption, disabled WPS and tried other encryption mode such as TKIP/AES/WEP still nothing.

Have you tried updating the router's firmware?

w.bogdan said:
Have you tried updating the router's firmware?
Click to expand...
Click to collapse
Yes updated it to the latest available version Archer D5(EU)_V2_160517 but the issue remains. My phone works just fine with other routers and my home router works fine with all the devices in my home ... it's kinda confusing.

Related

[NEO] Strange wifi problem. Connects but no internet.

Hello. I have xperia neo for 1 week. It is great phone and great upgrade from my X8 but i see a strange wifi problem. My firmware is latest version - 4.0.A.2.368.
At my home phone connects fine to my wireless network and everything is stable. I do not see any disconnects, reboots or other problems. My router is linksys wrt320N and i connect at wireless N speed - 72Mbps.
When i try to connect to the wireless N network at my office the phone connects fine but i do not have internet access. I have IP assigned by the router, network is shown as connected but i do not have connectivity. I tried with 3 different browsers and with the market and nothing connects. At the same time i can connect with my laptop to the same network and i have internet. My colleagues with other phones also connect and have internet.
I tried setting static IP address on the phone but this did not help. I read that if i set static IP in router's settings assigned to the mac address of the phone this will help. Unfortunately i can not test this because i do not have access to router's settings. Also at my home i did not make such settings and everything is working fine.
Previously i have seen this problem with my X8 and the same work wifi network but it was not always present. It was present with some custom firmwares and not with others.
If you have any ideas or have seen this problem please help.
Having the same device from Globul I never had such problems for the 2 weeks I'm using it. I had some disconnects but i put the blame on my router.
if you can try changing the wifi channels
I think I've found the issue (by facing by myself)
The version neo is shippe (2.3.2) has a serious bug on AES encription.
Actually only the upgrade to 2.3.3 (no clue about upcoming 2.3.4) can fix the WPA/AES issue.
So the actual solutions are:
or change your wifi securty to WEP, updathe the phone via OTA
or use the Windows Software and update to 2.3.3.
Please note that if you use the Control Power widget it has been removed in 2.3.3
This was my problem when I had just bought my Arc.My phone couldn't surf the internet with my personal wifi network although I tried to use many browsers and also Android market. Then I reset and reinstalled my router, everything works well ^^
Ask your office IT staff to do a simple power cycle on the router and try connecting again. That may solve the problem.

[Q] 5 Ghz WiFi impossible on Linksys wrt610n

Hello,
I cannot connect to my AP on 5 Ghz
It sees it, it asks for password, but then disconnect and reconnect endlessly
Any idea why
Cheers.
One X does not support 5GHz wifi. I see only 2.4GHz in official spec
Oups, I thought it could as i can see it
Switch your router to 2.4, and it will work
I thought it was 2.4ghz only cos of the specification too but i can connect to my 5ghz frequency on my Netgear WNDR3700.
I can see and connect to my Netgear 5Ghz WNDR4500 no problem at all.
You guys can tell me what parameters do you use for your 5ghz ?
Thanks.
My router is fairly new, just bought it 2 months ago. I didnt change any of the settings, just plug & play. Even didnt change the router password.
The problem is with Linksys router's wireless .
even in my house we used to have a Linksys router , kept on disconnected when over 3 devices are connected to it , keeps on disconnected every 2-3 minutes really.
changed the router , and everything is smooth now
ChefChaudart said:
You guys can tell me what parameters do you use for your 5ghz ?
Thanks.
Click to expand...
Click to collapse
WIFI Channel 44
WPA2 AES encryption
Up to 300 Mbps speed setting
5Ghz a/n network types.
That's all the settings that i've configured, although it works out of the box with stock netgear settings too.......
borce_razor said:
One X does not support 5GHz wifi. I see only 2.4GHz in official spec
Click to expand...
Click to collapse
I have seen some places (specs) where is doesn't show the 5GHz, but the phone supports it.
Not able to connect with 5Ghz WiFi AP
harolds said:
I have seen some places (specs) where is doesn't show the 5GHz, but the phone supports it.
Click to expand...
Click to collapse
I have tried to double check this spec on the HTC offical website and it does indicate this phone supports WiFi 5Ghz, as it is with Wi-Fi 802.11 a/b/g/n
htc.com/us/products/htconex-att#tech-specs
however, i have tried to link with a DLink router, DIR-857, and it sees the 2.4Ghz SSID and could connect without any problem, however, not able to see 5Ghz SSID though, i have also tried to set no security and with different channels but seems not have any lucky to this.
i am wondering is there any particular setting to the phone or router double checked with customer service but seem not really help, only ask me to change and try with another AP or router.....
I'm connected to my 802.11a AP with no problems at all. Ditto for 802.11g. I don't have 802.11n here so no idea if that affects it or not.
I didn't need to do anything special on the phone. The AP is a Cisco AP1242AG and it has the usual configuration with WPA2-PSK.
Tiersten said:
I'm connected to my 802.11a AP with no problems at all. Ditto for 802.11g. I don't have 802.11n here so no idea if that affects it or not.
I didn't need to do anything special on the phone. The AP is a Cisco AP1242AG and it has the usual configuration with WPA2-PSK.
Click to expand...
Click to collapse
same as that, i didnt have to configure the phone at all. i just scanned, found the network and connected using WPS push button. Im on 802.11n as well

[Q] One X serious wifi problem

cHi all.
I got my new htc one x week ago. The problem is everytime i connect out home wifi, it works for some tíme and then, after 40minutes approx, wifi goes down and cannot be reconnected not even by computer or other phones. I ides to connect via dads samsung ave and it worked without problems. Is there a way my htc one x could be doping something with router? We also had people here from the providers company and they.changed everything, changed the type of.router, antena etc, yet still after.connecting wifi it only works some tíme. Then blackout. And have to reset whole wifi router...
Thank you for your answers.
Best regards,
Martin
martinko89 said:
cHi all.
I got my new htc one x week ago. The problem is everytime i connect out home wifi, it works for some tíme and then, after 40 minutes approx, wifi goes down and cannot be reconnected not even by computer or other phones. I ides to connect via dads samsung ave and it worked without problems. Is there a way my htc one x could be doping something with router? We also had people here from the providers company and they.changed everything, changed the type of.router, antena etc, yet still after.connecting wifi it only works some tíme. Then blackout. And have to reset whole wifi router...
Thank you for your answers.
Best regards,
Martin
Click to expand...
Click to collapse
Got the same problem with my HOX. I'm using a d-link router DIR-615. For me the only solution was to switch from a/b/g/n to only g (the 2.4Ghz band). When connected to Wifi via N band, I must reset the router frequently. So try to switch your router to G band only (2.4). Many forum talk about this issue but it seems this is more related to Android OS itself. Some user tried other combination like DHCP or Static IP, different security level (wep, wpa, wpa2). Hope this helped! If you find a better solution please tell me, i wish i could use my router in the 5Ghz band.
http://www.geeknewscentral.com/2012/01/03/android-causing-wifi-router-lockups/
Have a look at wifi analyzer app check your not sharing your channel with neighbours try changing channels worked for me
Sent from my HTC One CMX
whynot66 said:
Have a look at wifi analyzer app check your not sharing your channel with neighbours try changing channels worked for me
Sent from my HTC One CMX
Click to expand...
Click to collapse
This is a good idea:good:. find the channel with less trafic with wifi analyser https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&feature=nav_result#?t=W251bGwsMSwyLDNd and set your router to that channel.
I had the same problem on a netcomm router. I had to replace my router anyway, so I ended up getting a netgear router and the problem has completely stopped.
It works on both 2.4G & 5G bands without hassle since changing. It also works on my work router which is a linksys.
I think there must be some issues between the HOX and certain brands of routers.
tsqpu said:
I think there must be some issues between the HOX and certain brands of routers.
Click to expand...
Click to collapse
The HOX isnt the only android device to experience this exact same issue (xperia x10,HTC Evo, HOX,Samsung Galaxy Ace GT-S5830, Xoom, Toshiba scribe, droid x) Maybe its related to some android builds or device's radios? Some pple are reporting this on many brands of router(Linksys,d-link, Sagemcom, cisco) but not all model of those brands and some of them reported that different settings resolved this issue (a/b/g/n to only g or b+g, AES to TKIP, wpa/wep or no security...). Its very strange and I hope someday they will find the cause of this HUGE problem. But for now Google and manufaturers are speaking like if this issue doesn't exist.
But i'm sure there is a way to solve this before replacing the router...
http://www.xoomforums.com/forum/motorola-xoom-general-discussion/11891-xoom-causing-linksys-router-crash.html
http://forum.xda-developers.com/showthread.php?t=1053080
http://www.geeknewscentral.com/2012/01/03/android-causing-wifi-router-lockups/
http://www.droidforums.net/forum/droid-x-tech-support/70285-droid-x-wifi-connection-crashing-home-wifi-network-help.html
alray said:
Got the same problem with my HOX. I'm using a d-link router DIR-615. For me the only solution was to switch from a/b/g/n to only g (the 2.4Ghz band). When connected to Wifi via N band, I must reset the router frequently. So try to switch your router to G band only (2.4). Many forum talk about this issue but it seems this is more related to Android OS itself. Some user tried other combination like DHCP or Static IP, different security level (wep, wpa, wpa2). Hope this helped! If you find a better solution please tell me, i wish i could use my router in the 5Ghz band.
http://www.geeknewscentral.com/2012/01/03/android-causing-wifi-router-lockups/
Click to expand...
Click to collapse
when i had weird router problems, basically my hox and only the hox caused the router to stop working completely for every device until rebooted, it even took out the other router that it was connected to.
my fix was changing the band thing as above. just try each setting and test each one

WiFi dropping out unable to reconnect

I'm having problems with WiFi on my 5x. The connection drops intermittently and refuses to reconnect. When I go into the WiFi settings it shows "authentication problem" although the settings have not changed. Sometimes it will reconnect after 10-15 minutes. Rebooting the phone always resolves the problem.
I have both a 2.4ghz and 5ghz access point (dual band router). The phone has problems connecting to both. I have other devices connected to the same access points working fine when the 5x disconnects.
I've also noticed the WiFi connection reporting no internet connection on and off as well, but again other devices are connected just fine.
Is anyone else having similar problems?
My Wi-Fi works flawlessly. That said, I encourage you to update the firmware on your wireless access point/router and see if that resolves the issue. If not, you can try using the legacy DHCP client on your phone by going into Settings, Developer options and turning it on there under Networking.
Good luck.
I'm running openwrt on a tp-link Archer c7. I'll give the legacy DHCP client a try. Thanks.
update
jeffmhasty said:
I'm running openwrt on a tp-link Archer c7. I'll give the legacy DHCP client a try. Thanks.
Click to expand...
Click to collapse
@jeffmhasty , any update? I have the same issue. Unfortunately I have to reboot my Nexus to fix WiFi connection. Tried legacy DHCP client, tried disable IPv6 connection, nothing helps.
I have router with openwrt too.. Thanks for reply.
Legacy DHCP seemed to work for a while, but it ended up in the same state even with it on. I have it off now, and haven't had any problems with WiFi for a few weeks. I played around with some settings in OpenWRT, but I'm not sure that actually helped anything. The only setting I can remember changing for sure is enabling DHCP and DNS -> General -> Authoritative.
jeffmhasty said:
Legacy DHCP seemed to work for a while, but it ended up in the same state even with it on. I have it off now, and haven't had any problems with WiFi for a few weeks. I played around with some settings in OpenWRT, but I'm not sure that actually helped anything. The only setting I can remember changing for sure is enabling DHCP and DNS -> General -> Authoritative.
Click to expand...
Click to collapse
@jeffmhasty I found fix from Openwrt developers- it looks like there is/was an issue with Atheros driver in combination with Qualcomm chipset in Nexus 5X, look at here:
https://dev.openwrt.org/changeset/47469
https://dev.openwrt.org/ticket/20854
https://dev.openwrt.org/changeset/47984
I am facing the same issue of WiFi connection dropping. I observed this after turning off the WiFi scanning under the location setting.
Re-enabling the scanning fixed the issue.
Can anybody explain this behavior?
Also I want to turn the WiFi scanning off and still not get a connection drop.
How do i achieve it?
Sounds like same problem I'm having. I have an archer C5 at home and and Linksys E3000 at work that I have problems with. It seems to have only started since the 6.0.1 OTA. My wifi seems to connect fine, but sometimes shows the limited connectivity warning.
I've just started having this problem as well. I agree, it seems like it's started with the recent security patch (was that 6.0.1?). Mine gets stuck saying it's trying to get an IP address, so presumably something in the DHCP aquisition. I have 3 different APs in my house, but only one is responsible for issuing addresses. That is an Asus RT-N66U running Tomato USB.
It had to be the last ota update that's when it started for my ...kicking me off networks I've been on everyday including my home router ....I do not believe the router is the issue at all ....its the software in our phone
Sent from my Nexus 5X using XDA Free mobile app

HELP! Wifi 5GHz conected without internet

Hi!!
I just bought a new tab s4, and I can not connect it to the 5ghz wifi network. It connects, but says connected without internet. The 2.4GHz network connects perfectly.
PS. Sorry for my English.
Same issue.
My tablet is TIM branded.
Same issue, it connects on 2.4ghz but not on 5ghz...
Anyone?
HI peep's mine is connected to 5 GHz and it’s working flawlessly, it’s showing a connected speed of 866MBPS!
Quick questions, did you try a reboot router and Tab S4 once connected to 5GHZ ?
Also are you using separate WPA2 PSK key ?
As some routers can’t handle separate keys, keep the Wi-Fi key same for both channels i.e 2.4GHZ and 5GHZ!
Does it get ip address from the router/dhcp server you have?
I don't have access to a 5Ghz wifi right now. Next week I'll try the tablet and I'll try everything you said. If the new tablet has the same problem of course, I hope it goes well.
speed_boy said:
Does it get ip address from the router/dhcp server you have?
Click to expand...
Click to collapse
See below and bands i have Separate bands!
Galaxy-Tab-S4
dual stack
Galaxy-Tab-S4
device info type 5 GHz
IP address: 000.000.0000 (DHCP)
MAC address: 77:EE:00:FFD:00
I have the same problem and I noticed that it came with the Anroid Pie update! 2,4G is working fine in my S4.
I have another tablet Samsung Galaxy Note 10.1 2014 edition and 5G Wifi is working flawlessly.
Might it be software issue in Android 9?
My basebandversion is T835XXU3BSF4, kernel 4.4.153-16124683 #2 Fri Jun 14 2019.
My Tab S4 was ,finally, updated to Android 9. 5GHz working fine. Both 5GHz and 2.4GHz working fine...
All good here...
I got one coming in the mail and will report back on my success but if you don't get internet trying setting your dns manually to Google's public one for testing. 8.8.8.8 Could also be related to the channel the router is using for 5ghz.
Malcolm
Okay, so I got a new tab s4, and I have the same problem. At the second floor of my house, I don't connect to the 5Ghz wifi. I have separated bands. I tried changing the channel... I don't know what else try.
InsertCoin_Pls said:
Okay, so I got a new tab s4, and I have the same problem. At the second floor of my house, I don't connect to the 5Ghz wifi. I have separated bands. I tried changing the channel... I don't know what else try.
Click to expand...
Click to collapse
5GHz WiFi has less range than 2.4GHz, maybe the signal strength is not enough at the second level. Use the lowest frequency band available, move the base unit to a place less obstructed etc. This does not sound like a device issue.
1eStar said:
5GHz WiFi has less range than 2.4GHz, maybe the signal strength is not enough at the second level. Use the lowest frequency band available, move the base unit to a place less obstructed etc. This does not sound like a device issue.
Click to expand...
Click to collapse
Yeah, I know, the device issue is that all my other phones, computers and devices are able to connect to the wifi. I enabled the smart wifi and it looks like it's going better, the tablet is able to get better download speed.

Categories

Resources