HTC Compass problems after Mango - Windows Phone 7 General

I posted this to the Arrive forum, but wanted to see if anyone else with an HTC phone is having problems.
I have the Arrive, as does my wife and my friend. All three of us have the Mango update. The HTC Compass, as well as SkyMaps, and Compass 7, all programs that use the compass APIs are not working. The compass shows pointing to the right, or not pointing anywhere near North.
Anyone else having this problem?

cyclical said:
I posted this to the Arrive forum, but wanted to see if anyone else with an HTC phone is having problems.
I have the Arrive, as does my wife and my friend. All three of us have the Mango update. The HTC Compass, as well as SkyMaps, and Compass 7, all programs that use the compass APIs are not working. The compass shows pointing to the right, or not pointing anywhere near North.
Anyone else having this problem?
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Just testing the HTC Compass on my HD7 and it works :-\ Did it ever work?

yeah worked on my Arrive while it was on NoDo

Worked for me before the official update. I had the mango beta working and the compass was jittery, but worked. Now it just sits there...
HD7

Then your phone doesn't have all available updates with all drivers. After the mango update zune pops out another update with a new boot loader and hardware drivers. After this the compass should work.

HTC Compass
Use this working compass on Mango

No, even the HTC compass doesn't work on my HTC Mozart (Mango).

i use this compass on mango and it works perfect

Only htc_compass works fine, other app say: no compass
Sent from my HTC 7 Pro using XDA Windows Phone 7 App

My hd7 compass doesn't work after mango update
I've try more than three application that use compass and ell given
that my device doesn't support compass
please help to get it work

If your compass does not work, then as someone said above, you do not have all the drivers necessary. You not only need Windows Phone Mango, you also need the appropriate update from your phone manufacturer (HTC, Samsung, whoever). This second update will provide your phone with the necessary drivers.
If you didn't get the alert for it after the Mango update was complete, try checking again, or it may simply have yet to be pushed to your phone and is taking some extra time to show up for you.
Its like running Windows without the proper drivers for your video card or whatever. You need the real drivers from the manufacturer in order to take advantage of all that your hardware has to offer.

Well its been a few weeks and I haven't gotten any additional driver pushes from HTC for my Arrive or my wifes.

Having same problem on my Omnia 7, all apps show "Compass interference".. :/

Other posts here also say the same thing and its not just HTC, its Samsung, Dell etc and reading the other posts it seems the manufacturers are not going to post new drivers.
Only devices shipped from the manufacturer with Mango factory loaded seem to be the only ones with working compass (bit like the built in wifi router is only on new mango devices)
We need a developer to try and extract the drivers from a factory Mango device and turn this into a cab so we can update our devices.

dr_strangetrick said:
Other posts here also say the same thing and its not just HTC, its Samsung, Dell etc and reading the other posts it seems the manufacturers are not going to post new drivers.
Only devices shipped from the manufacturer with Mango factory loaded seem to be the only ones with working compass (bit like the built in wifi router is only on new mango devices)
We need a developer to try and extract the drivers from a factory Mango device and turn this into a cab so we can update our devices.
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Click to collapse
Its annoying, as the compass worked just fine under NoDo.

Nodo does not have compass support, there were no apps in the marketplace with compass features.
HTC had their own compass app which worked directly with the hardware, now Mango has been released this includes the compass api and as such Microsoft have removed the HTC compass application from the marketplace and we have a multitude of alternative compass apps.
Fingers crossed someone can produce a fix for us.

Got a replacement 7 Pro from HTC which was still on NoDo. Just had 3 software updates to bring it up to Mango, and the compass now works!
HTC Compass is still available in the HTC marketplace. Skymap Free triggered a "figure of 8" calibration routine which I'd not seen before. After that, HTC Compass, Compass VO, Mango Compass and Skymap Free "point to sky" all work OK.
These definitely didn't work under Mango on my last 7 Pro so perhaps
a) there is a change in the firmware, or
b) updating from RTM misses out the drivers
c) triggering the calibration routine is key to enabling the API?

updating from RTM misses out the drivers
Click to expand...
Click to collapse
Other threads have just started to notice that the 'official' update works whereas users who 'tricked' Zune to download Mango are the ones suffering now as they would have just dowloaded the Mango software only update.
Microsoft do not supply the hardware drivers so they have the latest software but as forced the download it looks like Zune is ignoring the manufacturers update (possibly because it thinks its already been done)
These updates have literally only just started to come through and I suspect someone will post them.

dr_strangetrick said:
Other threads have just started to notice that the 'official' update works whereas users who 'tricked' Zune to download Mango are the ones suffering now as they would have just dowloaded the Mango software only update.
Microsoft do not supply the hardware drivers so they have the latest software but as forced the download it looks like Zune is ignoring the manufacturers update (possibly because it thinks its already been done)
These updates have literally only just started to come through and I suspect someone will post them.
Click to expand...
Click to collapse
I forced mango update onto my phone and recieved the updated firmware as well. Just like many others did. So no, you're wrong here.

dr_strangetrick said:
Nodo does not have compass support, there were no apps in the marketplace with compass features.
HTC had their own compass app which worked directly with the hardware, now Mango has been released this includes the compass api and as such Microsoft have removed the HTC compass application from the marketplace and we have a multitude of alternative compass apps.
Fingers crossed someone can produce a fix for us.
Click to expand...
Click to collapse
The HTC Compass app was removed from the marketplace for a few days, but it is available for download for HTC phones again. However, that APP also does not work directly with the phone any longer after Mango.

Related

Intermittent Problems with Marketplace this morning?

Anyone else having problems viewing available APPS this morning ?? If you search it seems ok but the categories keep disappearing. Its only been open to the public for a day and issues with Marketplace already!! or is it just my connection?
Are you talking about via the PC or via the phone itself?
Thought this was just me so re booted the laptop. Evidently not me then. Great!
Looks like an issuse on the Zune software and from the Market place on the phone.
Hopefully it will get sorted soon, i would have thought more shops got delivery of devices today and market place is being hammerd.
Had the issue on both the Marketplace and Zune. Although seems to be working now... well everything seems to be working apart from the exclusive HTC Apps which seems to have disappeared off the edge of the earth...
There will likely be little bugs etc. as Microsoft irons out bugs of launching a brand new OS.
Keep us posted though!

Missing Features In Mango

Hey
So i updated my non carrier locked HD7 that had not been hacked nor touched in anyway using the disconnecting the internet method. Everything went according to plan and i now have Mango.
Although seem to be missing a few features, i knew HTC was meant to include attentive Phone in there built but it is no where to be seen also there is no music search in bing. When updating it said the update was for HTC so i think its the right one.
I assume the music search is a region thing as i live in Australia but im not sure about attentive phone. I just hope i do not have the AT&T build rather then a carrier unlocked one.
OS version 7.10.7720.68
Firmware Revision Number 2250.21.40502.401
Any help or advice would be great, perhaps a restore is needed ?
Update
Big vision does not seem to work for QR codes bar codes or looking at books it just comes up with could not find.
In settings - regions and language, change search language to USA. This will enable full Bing Vision. Result will be for US though.
Sent from my HTC HD7 using XDA Windows Phone 7 App
leftspeaker2000 said:
Update
Big vision does not seem to work for QR codes bar codes or looking at books it just comes up with could not find.
Click to expand...
Click to collapse
In Australia, only QR codes and MS Tags work, as there is no local store information yet (ie, the whole point of scanning books/movies/barcordes).
NotTarts said:
In Australia, only QR codes and MS Tags work, as there is no local store information yet (ie, the whole point of scanning books/movies/barcordes).
Click to expand...
Click to collapse
same for the UK. Can be enabled though to see it working at least.
Sent from my HTC HD7 using XDA Windows Phone 7 App
Thanks for the replies so does any one have attentive Phone built in ? on HTC phones
leftspeaker2000 said:
Thanks for the replies so does any one have attentive Phone built in ? on HTC phones
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Click to collapse
Yes. Not straight away though. The Attentive Phone app had to update itself, along with a few others once it realised I was on Mango.
morpheus1982 said:
Yes. Not straight away though. The Attentive Phone app had to update itself, along with a few others once it realised I was on Mango.
Click to expand...
Click to collapse
Yes, it took 6 hours before i got an update notification for attentive phone (amongst others) I guess it has something to do with how often the phone checks back with marketplace to look for updates
No voice guidance in UK!
Seeing as this is a missing features thread, where the flip is the voice guidance within Bing Maps for the UK?
The damned thing still doesn't play m4p podcasts properly, even when subscribing to them in Zune. When the files have embedded objects like links etc., they open in the video player which doesn't work in background or under locked screen.
I removed Attentive Phone from my phone and i cant put it back on in the market place and it does not appear in settings like it was eluded it would be.
I had the same issues. It was available through the HTC Hub though and I was able to download and install it.
dkp1977 said:
I had the same issues. It was available through the HTC Hub though and I was able to download and install it.
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Click to collapse
I have still the same issue. I updated my HD7 to mango and the reset it so I could use it with my Dutch Xbox live account. But know I am missing all the apps from HTC that should be in the settings. And the aren't in the Dutch Marketplace. What should I do?
I miss multitasking.
mikeeam said:
I miss multitasking.
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Click to collapse
How do you mean? Like when your holding the back button and nothing happens?
tbo-art said:
How do you mean? Like when your holding the back button and nothing happens?
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Click to collapse
No, I mean something that works better than a fast switch, and better than THIS fast switch. We have repeated instances of system applications, like 3 messagings, one setting and one WiFi (the wifi settings).
Also, you cant resume the instance when opening a toast notification. Which sucks. They expect that when you receive a toast from, I dont know, WhatsApp, you instead of opening the notification, you hold back button and switch to the App. Brilliant.
If not this flaw, the OS would be perfect for me.
mikeeam said:
No, I mean something that works better than a fast switch, and better than THIS fast switch. We have repeated instances of system applications, like 3 messagings, one setting and one WiFi (the wifi settings).
Also, you cant resume the instance when opening a toast notification. Which sucks. They expect that when you receive a toast from, I dont know, WhatsApp, you instead of opening the notification, you hold back button and switch to the App. Brilliant.
If not this flaw, the OS would be perfect for me.
Click to expand...
Click to collapse
Alright, I thought it weren't working at all But you are right. Maybe in the next big update. It is still growing.

to those who lock up between step 8 and 9.O

The reason seems to be that forcing the update does not install the drivers for you. I had it occur to me with a surround and actually had to go and hunt for the proper drivers before I could get my device to boot. This is just an additional cautionary warning for those of you forcing the update. I've done so with all 9 of my wp7 devices and only had issues with the surround but that's not to say it won't occur elsewhere. It seems that if you do it straight from the mango RTM the drivers are installed and it goes through well. I haven't even used the surround in months so I didn't even consider it.
There may be an issue for some specific phones or specific models failing to receive their device firmware update, but in the other thread on this topic it has already been conclusively proven that "forcing" the update has nothing to do with it. A number of people posted their post-update firmware versions, and all were correctly updated (mine included).
This is easily tested by installing the new Compass 7 app from the marketplace. It uses the digital compass API, which will only work if the drivers are correctly installed. It works fine on my Focus.

No compass functionality to apps on Samsung Focus/Mango

I installed the release version of Mango today, and all of the apps that would take advantage of the compass report there is no compass. When I run the diagnosis tool, I can see there's a compass (not particularly accurate, but it's there). Is this expected? I thought with Mango the support for the compass API would be in.
The diagnosis tool is from Samsung, and has always had support for the compass. If other apps are reporting that no compass is present, it means you didn't get the latest Samsung firmware when you upgraded to Mango.
The easiest way to test it is the Compass 7 app. I have that on my Focus, and it works fine. The implementation of the app is non-intuitive (the needle moves around a stationary compass to indicate your current heading, rather than pointing to north).
Sadness. My phone doesn't work with Compass 7, and now I have no idea why I didn't get the firmware or what to do about it.
The first thing I would try is to restore NoDo on your phone and go through the update again. During the Mango update, the information block should note that the Samsung update is bundled with it (at the bottom of the block of text).
BTW, did you use the disconnect trick, or did you receive the update notice?
I used the disconnect trick. I can easily go back to Nodo and just wait for it to update me without the disconnect trick if you think that'll make a difference.
It is a tough call. I wouldn't want to give up Mango after seeing how much it adds to my phone, but it realistically it shouldn't be more than a week or two until you get the notice. The problem is, I just don't see how the disconnect trick could explain what happened to you.
Focus Rev 1.3
My ATT Focus was updated to Mango and I have the compass enabled, using Compass 7. As a poster mentioned, it is counter intuitive but it works. When I upgraded from 7390, I forced the update using the disconnect method and got all of the updates, including one defined as Samsung (the final one). Worked for me.
Compass
Just to report I have a Samsung Focus Ver. 1.3 that I upgraded to Mango Sept. 27. I just downloaded compass 7 and it worked just fine. I simply followed the directions to calibrate it and it found North.
Running a samsung focus 1.3 and ive hard reset 2 times and reinstalled mango and never got the samsung update. No compass for me
JamesAllen said:
My ATT Focus was updated to Mango and I have the compass enabled, using Compass 7. As a poster mentioned, it is counter intuitive but it works. When I upgraded from 7390, I forced the update using the disconnect method and got all of the updates, including one defined as Samsung (the final one). Worked for me.
Click to expand...
Click to collapse
did the samsung update change your firmware version?
if so, which versions you had before the update and now?
how many fps you get on the speed reading test?
thanks
i can install compass 7 but its not pointing north, i have the compass option on the diagnosis menu, the X,Y,Z values change, but the compass doesnt.... is this normal?
RoboDad said:
The problem is, I just don't see how the disconnect trick could explain what happened to you.
Click to expand...
Click to collapse
I have a vague suspicion that I unbranded my phone in the past to get NoDo. Sadly, I'm having trouble remembering exactly what I did, and forum search is currently down.
I'm fairly confident the Samsung Focus / Omnia 7 doesn't have a compass.
From my own testing, any Mango compass APIs are reporting are inaccurate.
My Focus most definitely has a compass. Even before Mango the Samsung Diagnosis app contained a test menu that had a compass selection, and it worked very accurately. And since Mango, I have tried three different Mango-specific compass apps from the marketplace, and all of them correctly pointed north.
Set HKLM/System/Platform/DeviceTargetingInfo/MobileOperator to "000-88" without quotes of course. You possibly unbranded it and set it to empty which won't work. Also try the network pull trick.
fed44 said:
Set HKLM/System/Platform/DeviceTargetingInfo/MobileOperator to "000-88" without quotes of course. You possibly unbranded it and set it to empty which won't work. Also try the network pull trick.
Click to expand...
Click to collapse
I'd like to, but my device became locked after I did the registry change and upgraded.
So I popped an old rom onto the Focus to take me back to NoDo unbranded, and then did all the upgrades again. I FINALLY got the Samsung firmware upgrade that came out around NoDo, and sure enough my navigation now works. I've also noticed (though without much sampling) that my Bluetooth audio to my car no longer occasionally cuts out. I'm curious if I'll see other improvements, but I'm delighted so far.
This is an issue for my Focus. The compasses in the market don't work worth a flip. The needle barely moves and never points in the proper direction.
weird....Kitendo Lab Compass works just fine but Outdoor Navigation said it can not use the digital compass chip at this moment.
Outdoor Navigation still hasn't been updated to Mango, so it can't use the compass.
i finally got my focus working as a compass
i have a focus rev 1.3 with all of the updates
os 7.10.7720.68
firmware 2103.11.8.1
and the compass just did not work.
in the Samsung diag i did not see any numbers moving and none of the app i loaded would calibrate or work at all.
i finally did a help chat with Samsung and they did not have much helpful to say, but they had me remove the battery for a little while and the boot the phone again. and after that i could see that the compass was working, although very out of calibration. it took a while to get the movements right to calibrate it, but now it seems to be working with several compass app i have tried.
i hope this helps. i was very frustrated for a couple of weeks until i got it working about half an hour ago.

gps not working after the forced mango update

There's a problem with gps on my phone Samsung FOCUS ,Gps is not working even in the open sky, tried several app like -> gpsinfo,wingps and others like RunKeeper,RunSat etc
Phone is Dev unlocked as well as Interop Unlocked with internet sharing enabled.
The update was done using forced method.Updated from stock firmware->7008->7032->7043->7720.68.
Versions ->
Diag app-> 0103
firnware - 2103.11.8.1
hardware rev. no. - 3.1.0.7
Bootloader ver. - 5.8.0.2
radio software ver. - 0.0.0.3
Please help?
Microsoft released a statement saying they don't blame people or doing the forced update... it doesn't do anything bad to the phone so I don't think that's the issue. You might want to try rolling it back to nodo, checking your gps and then reloading mango. if still no go. Hardware issue maybe??
Issue solved,thanks anyway
So, what was the problem?
Don't know, flashed mango again.That's it.
Gps locked in under 10 sec inside the room.
Hmm. My GPS will find my location fine but getting directions is terribly slow now and turn-by-turn will always just say "can't connect to satellites." Now I'm wondering if a rollback and updating again to Mango will fix this.
I'm on official Mango on an AT&T Focus (and I didn't force the update), and I'm having problems just like the previous posters with GPS fixes and 'can't connect to satellite' errors when trying to get directions.
I found a solution by going into another application that uses GPS, getting a GPS fix in there, then going back into the maps. The program I use is "GPS & GPX Logger." After that finds the satellites, the maps work as they should.
For background info, my phone went from NoDO->Mango Beta 2 (7661)->Mango Beta 2 Refresh (7712)->Unforced official Mango including "Samsung Update"
I tried the turn-by-turn again this morning and it actually worked. This is the first time it has since updating last wk. I didn't change a thing, so I have no idea why it work suddenly.
GPS works on Samsung Focus even after Tango update
I own samsung focus 1.3 (AT&T). I purchased it in the beginning of Sep. 2012 (quite late). As soon as I got the phone, I connected it to Zune for updates. After having updated to 7.10.7720.68, I started using the phone. The GPS did not work. I then updated it to 7.10.8773.98 with the hope that updates may make GPS working. I tried all possible tricks available on XDA as well as other forums. I tried following tricks with various permutation & combination:
(i) Pulling out the battery for 30 minutes.
(ii) Changing the MOLR CP/UP setting in GPS diagnostic to UP and CP (one by one),
(iii) Rebooting the phone with location off & again rebotting with location on
(iv) Apps like GPS info & others
& few more which I do not recall now.
After having tried for about a month, I reverted back to original OS version 7.0.7004.0 just to ascertain the availability/ functionality of GPS hardware as on some of the forums I read that their GPS stopped working after No-Do updates. The GPS did not work even after trying all above tricks on 7.0.7004.0 version of OS.
Finally I accepted my GPS to be faulty or not being there and again updated to latest OS version.
One day I read on some forum that putting off the location service & then switching on makes GPS working. Wow, I tried it today, IT WORKED. On bing map it locked, initially with a bigger circle & then reducing down to a dot. In areas covered with thick trees or high-rise buildings, the circle used to become bigger but again in clear sky area it used to reduce down to dot. I am keeping my fingers crossed. Let me observe for some more days to ascertain that this trick actually works.
Those who have not been able to make their GPS working with other tricks, please try this & let us have your feedback on this forum/ thread.
GPS not reliable
In continuation to my previous post, the working of GPS is not reliable. It sometimes works very fine & some times doesn't work at all during the entire journey of 15 Km. You cannot depend on this GPS for navigational aid. It appears to be some software issue. But anyway, I am happy that my GPS is not faulty. Hoping for some fix in future which will make GPS work reliably.
A. K. Jain said:
In continuation to my previous post, the working of GPS is not reliable. It sometimes works very fine & some times doesn't work at all during the entire journey of 15 Km. You cannot depend on this GPS for navigational aid. It appears to be some software issue. But anyway, I am happy that my GPS is not faulty. Hoping for some fix in future which will make GPS work reliably.
Click to expand...
Click to collapse
GPS working perfectly for me with my Nokia 800 with Nokia Drive.
Some cars have some sort of coating on the windscreen which sometimes blocks GPS, although I wouldn't expect that to be on US cars.
gilesjuk said:
GPS working perfectly for me with my Nokia 800 with Nokia Drive.
Some cars have some sort of coating on the windscreen which sometimes blocks GPS, although I wouldn't expect that to be on US cars.
Click to expand...
Click to collapse
The issue is not related with car glasses as I have tried a lot in clear sky on foot. The issue seems to be specific to Samsung focus drivers.

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