Intermittent Problems with Marketplace this morning? - Windows Phone 7 General

Anyone else having problems viewing available APPS this morning ?? If you search it seems ok but the categories keep disappearing. Its only been open to the public for a day and issues with Marketplace already!! or is it just my connection?

Are you talking about via the PC or via the phone itself?

Thought this was just me so re booted the laptop. Evidently not me then. Great!

Looks like an issuse on the Zune software and from the Market place on the phone.
Hopefully it will get sorted soon, i would have thought more shops got delivery of devices today and market place is being hammerd.

Had the issue on both the Marketplace and Zune. Although seems to be working now... well everything seems to be working apart from the exclusive HTC Apps which seems to have disappeared off the edge of the earth...

There will likely be little bugs etc. as Microsoft irons out bugs of launching a brand new OS.
Keep us posted though!

Related

Not brillient news from O2!

Firstly let me say these are just some of the opinions of staff I've spoken too at 3 O2 shops in my area.
Basically, my upgrade is due next week and I've been looking forward to the new WP7 and the HD7 although I now know the transition will be painful. I wanted to have a play before hand so popped into their shops. I went to 3 because the first 2 hadn't had any hand sets delivered - Only some posters and plastic handsets. They also had next to no knowledge of the phones and pretty much shrugged their shoulders about it.
The third shop had a demo only......which stopped working altogether yesterday. They quoted some dead pixels and then it just gave up. No other explanation given
None of the shops know when they will actually receive any stock.
They all were suggesting I go for the new Blackberry (won't touch these) or an Android phone. Only one lady suggested a iPhone (again not going there).
One guy suggested that this may be a complete flop and we had an interesting conversation as to why he thought so, some of his comments I thought were total gash but he had a point on others. He mentioned that some of the apps on the market place were crashing the device (has anyone any knowledge of this?), or slow (already seeing comments about this on here). To be fair, he was the only one who knew any details about the phone. He suggested that the real release will be after the first update (so Jan), and that at the moment this release was considered to be a real world testing phase.
So none of this is looking promising for the moment. I'm desperate for a new phone - my X1i is pretty long in the tooth now. I'm already installing SBS with Exchange on one of my machines so I don't have to keep my contact and calender items on Live (testing of using the connector is showing loss of data, categories and irregularities which I can't explain or make no sense).
Just thought I'd pass this on.
So basically they have no win phomes and want to sell you something else to make some commission. Why does anyone listen to these salespeople?
Sent from my SGH-T959 using XDA App
N8ter said:
So basically they have no win phomes and want to sell you something else to make some commission. Why does anyone listen to these salespeople?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Basically - yes. I get the impression that they don't know anything about the phone or OS in the first place to push a sale even if they had the stock.
To be fair, I'll be getting mine via O2 retentions anyway.
Unless the CLR is broken or the Silverlight base library is buggy as hell in the PInvoke parts that interact with the low level system, I really doubt that the apps will crash the phone.
Tom Servo said:
Unless the CLR is broken or the Silverlight base library is buggy as hell in the PInvoke parts that interact with the low level system, I really doubt that the apps will crash the phone.
Click to expand...
Click to collapse
there have been
some data programs that have a lot of data from rss feeds aren't nearly as smooth as microsoft software (eg email sms and the like)
I don't think its an issue that a quick ota (january) will fix however so in that I agree with the CS rep.
The OS is new and so a few bugs are to be expected. I think once they release the update in Jan it will be much better.
I don't think that they can think it will be a flop as it hasn't even been released in the US and thats where M$ will probably do most of its advertising.
domineus said:
there have been
some data programs that have a lot of data from rss feeds aren't nearly as smooth as microsoft software (eg email sms and the like)
Click to expand...
Click to collapse
That means nothing without the source code available. The applications could for instance do not make use of threading to mitigate these issues, maybe overload various controls with data instead of using on-demand loading (and unloading), etc blah blah.
My experience with o2 was a bit better. Well the other half went into one of the Guildford stores to pick up two phones for us before she went into work. There were already some people buying some and she overheard one of the staff members say after she brought those they’d have four left, but then the guy she was dealing with said it was the last one, obviously not wanting to shift two of them on PAYG. So I made my own way into Aldershot to pick one up, and the staff in there seemed pretty enthusiastic about the HD7 and actually knew a bit about them. Was somewhat impressed. I'd be more impressed if they offered me a cradle instead of a case though.
As for the crashing applications, as already said they don't crash the phone, it just falls back to the Start screen. The one that got a bit of attention was the Xbox Live Extras application (which lets you send messages, customise your avatar etc) doesn't seem to be working on HTC phones, it was pulled off the Marketplace yesterday and a fix is going through certification now and should be up in a few days.
Some 3rd party applications aren't as smooth as the Microsoft stuff, you can tell the difference between them but they aren't what I would call slow. Load times weren't as bad as I was expecting for the games either.
I'm yet to find a member of staff in any phone shop that heard of windows phone 7
Sent from my HTC Desire using XDA App
Just got one. Installed all free apps on market place just to test. Did not yet encounter any problems except one, how do you activesync it to outlook?!?!?!?!?!
I on the other hand had a good experience from O2 and the HD7 with Win Phone 7.
The Basingstoke store had a working demo and the sales guy was very enthuastic about the phone and demo'd it and let me play with the phone for about 15 minutes. The experience was very good of WP7 and now really keen to have it....either on my HD2 or to get a HD7.
I expect it not to be perfect, but from other articles and the sales guy the WP7 OS will get updates regulary which presumably will fix bugs, just like a home OS.
So...HD2 and wait.....or sell HD2 and get HD7???
domineus said:
there have been
some data programs that have a lot of data from rss feeds aren't nearly as smooth as microsoft software (eg email sms and the like)
I don't think its an issue that a quick ota (january) will fix however so in that I agree with the CS rep.
Click to expand...
Click to collapse
Which is very likely down to a badly written app and has nothing to do with Microsoft (other than the fact they allowed a sub-par app onto the marketplace).
lee-bowman said:
So...HD2 and wait.....or sell HD2 and get HD7???
Click to expand...
Click to collapse
Unless you really want a HD7 I would stick it out and see if you can get the 16GB Omnia 7 instead. The screen is that much better even if it is slightly smaller, as is the camera. The HD7 feels like a cheap knockoff in comparison. The only reason I got the HD7 was 8GB on the Samsung, but will definitely swap it out if it turns out I can get my hands on the 16GB version.
ruscik said:
Just got one. Installed all free apps on market place just to test. Did not yet encounter any problems except one, how do you activesync it to outlook?!?!?!?!?!
Click to expand...
Click to collapse
It doesn't. Exchange ActiveSync only.
Mind you even Hotmail can almost replicate the feature set of Exchange 2003 nowadays, all it's lacking is Tasks (not supported on WP7) and the fancy meeting arangement stuff.
I would like to also share my story I went to my local town and the only shop to have had any wp7 handsets was o2 but had sold out only 15 mins after opening, Orange said demand was so high only big stores had any others said due sometime thus month. I want back to o2 store and they phoned around and reserved one in another store got it no problem but was last one they had. I think everyone underestimated the os and didn't have the stock to cover demand so I'm not worried about popularity. The sales ppl will say anything to sell what they have in stock. Apps rock esp the games i recomed harvest and twin blades i have been playing for hours, and that's bearing in mind i have also just bought f1 2010 for my Xbox. Don't get put off phone around you will be glad you did
daSmirnov said:
It doesn't. Exchange ActiveSync only.
Mind you even Hotmail can almost replicate the feature set of Exchange 2003 nowadays, all it's lacking is Tasks (not supported on WP7) and the fancy meeting arangement stuff.
Click to expand...
Click to collapse
As far as I am aware you can active sync via exchange with hotmail and Gmail but with Gmail I know you can sync outlook with Google calender and thus ph7 its a bit of a long workaround but it works
I rang around a few O2 stores around the south of Ireland on Wednesday (the day before the release) to check availability, and 3 out of 4 staff had no idea what I was talking about (even in one or two larger stores).
The last store I rang knew exactly what I was talking about, checked their system, saw that they had one handset due in in the morning, and reserved it for me. Champion.
I was quite nervous about abandoning WM 6.5 for WP7, but after a few days of use I'm really happy. It does all the basics incredibly well (SMS, calls, calendar, email). Web browsing is a pleasure. Everything is fast and it works just as it should.
There is nowhere near the level of customisation that regular 6.5 fanboys would be used to, so if you are expecting to be able to change SMS font size, calendar notification ringtones etc etc then you will be disappointed. The approach here is "Keep It Simple, Stupid" and it works really well. You've just got to go with the flow.
All I'm really waiting for now is a decent GPS Navigation app (along the lines of iGo) and a replacement for SPB Wallet (I believe eWallet is en route shortly) and I'll be a happy camper.
Oh and I've had a crash just the once so far, when I launched the Seesmic app for the first time. The screen locked up and the device rebooted itself. Hasn't happened since, hopefully won't happen too often!
They all know about it here in Birmingham city center!
(In carrier shops... Phones4U and Carphone Warehouse don't get the phones yet)
They've had Windows Phone reps ushering people around in the street.
All O2 shops have HD7 demo units about if you ask, or even on custom displays.
Orange shops have HTC Mozart and Omnia 7.
(But reluctant to get Omnia out now as they seem to be investing a lot of Advertising in the Mozart... went to another shop and made friends with a guy and got one!)
Even Vodafone shop has the HTC Trophy banging about and leaflets for it etc!
daSmirnov said:
It doesn't. Exchange ActiveSync only.
Mind you even Hotmail can almost replicate the feature set of Exchange 2003 nowadays, all it's lacking is Tasks (not supported on WP7) and the fancy meeting arangement stuff.
Click to expand...
Click to collapse
lumpaywk said:
As far as I am aware you can active sync via exchange with hotmail and Gmail but with Gmail I know you can sync outlook with Google calender and thus ph7 its a bit of a long workaround but it works
Click to expand...
Click to collapse
Sorry but none of that is a proper solution.
If you sync your outlook contacts with hotmail you loose a lot of data that is normally stored in them, pictures, certain type of contact detail that hotmail does not support.
That is minor however the first live ID you use on the phone needs to be the actual one as that is the live ID that will be used with zune, xbox live and all other apps. No live ID no phone.
AKA my outlook contacts get mixed with my messenger contacts.
Only way around it is to open another hotmail account.
On top of that all contacts are erased if you delete your hotmail profile created on the phone. It has to stay there working. I am not comfortable with having all my contacts in hotmail that is regulary hacked (about every 2 months).
TBH they dropped the bomb there and many other places.
- You cannot transfer files via bluetooth atleast I can not from my laptop, home PC and HD2.
- There is no widgets for main screen to enable/disable wifi/bluetooth on the main screen.
- In no settings for apps that use data (some apps do not even have settings) there is an option to not use data when roaming, this is a major issue as phone constantly goes to internet. Only option is to disable manually all sync, still it will not stop it going off if you click on a app. ---- Partially solved. There is a option insttings to disable all data connections when roaming. So you can stop it all together but no per application option which is very annoying as I always have weather and location enabled to roam. I also check e-mail. Now I will not be able to do that and if I do switch it back on all apps will try o connect.
- There is no GPS software at all
- HTC said there is digital compass ... where?
- No google maps just bing maps
- You can not assign other search providers for now so you stuck with bing.
- You can not change background of the main screen, only option is white or
black
- Do not even start me with the zune music interface and how you have to copy that music
- There is no internet sharing option not even bluetooth as it does not show up when connected to my PC.
you know, it really surprises me at the level of douche-baggery that occurs in these forums, especially the WP7. yes, a lot of features that were previously available either officially or through tweaks for wm 6.5 are gone and pound for pound, the features don't stack up against iOS or android.
but if you're interested in getting a WP7 phone you SHOULD be aware by now of these inherent drawbacks so stop complaining and go elsewhere if you're not satisfied. no one is making you buy these phones. i'm sure most of the bugs will be addressed shortly in ver 1.1 or 2.0. i mean, android didn't really step into its own until 2.0 and neither did iOS.
and i'm saying this even as an iphone 4 user
littleasian said:
you know, it really surprises me at the level of douche-baggery that occurs in these forums, especially the WP7. yes, a lot of features that were previously available either officially or through tweaks for wm 6.5 are gone and pound for pound, the features don't stack up against iOS or android.
but if you're interested in getting a WP7 phone you SHOULD be aware by now of these inherent drawbacks so stop complaining and go elsewhere if you're not satisfied. no one is making you buy these phones. i'm sure most of the bugs will be addressed shortly in ver 1.1 or 2.0. i mean, android didn't really step into its own until 2.0 and neither did iOS.
and i'm saying this even as an iphone 4 user
Click to expand...
Click to collapse
Oh I am sorry. I been using HTC's for ages since first o2 one which was just XDA. I been waiting for WP7 as 6.5 was just not it, hardware was there but OS was still acting same slow.
No where have I seen that in WP7 bluetooth will only be for headphones? MS has year of experience in mobile phones basics should have been covered, then again Vista.
I can understand lack of google maps but stuck to bing, they just lost similar case and had to remove IE from win7 replacing it with selection window for other browsers and now this?
Why activesync was removed, why no option to change background they have reverted with WP7 to first Android. WP7 is to be the next thing in long term and not going backwards like they did. Even Android and Iphone can sync with outlook.
It is like getting a sports car with no wheels, all basics are there for great product but it just does not work remotely as good as any other car with wheels.
BTW microsoft removed those functions, they did think about it before doing it (granted assigned wrong people) so it will not be corrected officially for some time. Only possible rescue is regeditor for WP7 and ability to enable services somehow.

[Q] Marketplace problem

Hi All,
Just tried buying an app from the marketplace and got this message:
"Can't get this info right now, please try again later"
I just spent about an hour searching various forums, and there seems to be a real difference of opinion about what this message means. Some posters suggest that it indicates a problem at MS's end (i.e. they're doing maintenance, something is wrong with Windows Live etc), and so the best thing to do is sit tight. Others seem to think it is user problem, and you need to reset the phone, clear the history in IE, turn on/off cookies in IE, etc... Given I didn't change anything on my phone and this just started happening for no obvious reason, I'm inclined to think its an MS problem. Anyone else dealt with this? Advice would be helpful as I don't want to waste time trying all the suggested solutions online...
I have two devices (Trophy). One is OK, but the other the same that you. All are update with the february update...
Just spoke with Microsoft support and they weren't very helpful. Suggested it might be something to do with the IP address the phone is using (I'm currently in Canada, although my Windows Live / Zune account is in the US). That doesn't really make sense to me, as I have been using the phone in Canada since the Feb update with no problems - why should it suddenly have a problem with the IP address? Also, I can still use my Zune Pass...
Sorry my english. I uninstall all aplications with updates in marketplace in the device that not connect. But remains one: Xbox Live Extras. With this device I can't connect to Xbox live. ¿Can you connect to Xbox live? The another device that it's right connect without problems...
Today it works... This night made changes in the profile of XBox Live... But I dón't know if had been casuality...
I have the same problem with my hd7, in spain, since this afternoon i cant buy anything on the market place... xbox live works, zunepass works but no market i cant get nothing even free stuff does not work... any ideas?
Count me in on the Market app install problem. Been trying all day to install some apps and they won't. I get the same message as the OP.
quantum on att here. same problem off and on. i find that if i wait for a few seconds (as if to have the marketplace dumbware to finish loading), and then tap "install" it usually goes through. when it goes through, it says "purchasing" rather than showing only the dots.
Haven't had any problems since I did a hard reset and then "rebuilt" the phone with a Canadian Windows Live account. Can't access my Zune Pass on the phone anymore, of course...
Any chance the update did something to our phones? Has everyone posting here had the update?
BenJG said:
Haven't had any problems since I did a hard reset and then "rebuilt" the phone with a Canadian Windows Live account. Can't access my Zune Pass on the phone anymore, of course...
Any chance the update did something to our phones? Has everyone posting here had the update?
Click to expand...
Click to collapse
Not mine. Still 7004
The same for me with 7004, 7008 and nodo update.
I test one thing : changing my windows live id wth another email adress
it works like a chrm
so th bug is due to the windows live account and not the market
grrrr, i loss all the programs i've been purchasing before!
Seiya said:
The same for me with 7004, 7008 and nodo update.
I test one thing : changing my windows live id wth another email adress
it works like a chrm
so th bug is due to the windows live account and not the market
grrrr, i loss all the programs i've been purchasing before!
Click to expand...
Click to collapse
The Market seems to be working now. Apps are now installing.
Can anyone else confirm that the problem has now resolved itself? I'm not all that eek to hard reset my phone again and go back to my original live account if it's not going to make a difference...
I just got this problem now! grr, hard reset for no reason, ffs!
Hard reset and set up with US-based account. All working perfectly again. I suspect this problem has something to do with our Live accounts at Microsoft's end. If it happen to me again, I think I'll just wait for things to (hopefully) resolve themselves.
I was having this issue for a week now and fixed it today about 5 hours ago actually. I was looking to see what I may have done recently to cause the issue and I had cookies disabled. Once I re-enabled it, everything worked again.
Well it Works for me again...

Hmm... is zune marketplace down?

First time I've had issues with it. It will let me get to the point where I select try or buy but then when I go to verify it just continuously loads. I tried afterwards on the PC and it just says none of the above items are available for purchase. This was initially found on the moron test but I am having the same issue occur with all apps.
I had that happen about a week ago on the weekend. Come Monday, the market started working again.
MartyLK said:
I had that happen about a week ago on the weekend. Come Monday, the market started working again.
Click to expand...
Click to collapse
quite lame... I can't even update my apps...
z33dev33l said:
quite lame... I can't even update my apps...
Click to expand...
Click to collapse
Neither could I. And some of the apps were paid apps that needed updating. It was quite annoying. But I was glad to see it working again come that Monday, without the need to do a hard reset.
yup, having that issue here too, i think it's tied to either your account, or your location... not quite sure why tho...
I have had issue with market place a couple of times. Mostly the update won't succeed and I'll need to delete the app then install it again.
Having the same problem here to. Can't update or download apps (sweden).
I'm having the same problem on the phone and trying to install from the Zune PC marketplace.
Me too
yes, same in Dalian China from 19th Mar.
I tried to install apps from Zune on my PC but got error "None of the selected items is available for purchase". Anyway it worked well before. And then I tried to install using marketplace on my Focus but got another error "Can't get this info right now. Check back in a little while."
Some Chinese uses got same error, but some can still download/install apps from marketplace. So it's very strange issue. Is it related to my live id?
Anyone can help on this? I only found US ZUNE support number but I cannot dial.
xuegaoche said:
yes, same in Dalian China from 19th Mar.
I tried to install apps from Zune on my PC but got error "None of the selected items is available for purchase". Anyway it worked well before. And then I tried to install using marketplace on my Focus but got another error "Can't get this info right now. Check back in a little while."
Some Chinese uses got same error, but some can still download/install apps from marketplace. So it's very strange issue. Is it related to my live id?
Anyone can help on this? I only found US ZUNE support number but I cannot dial.
Click to expand...
Click to collapse
Just wait a day. Monday will bring it back to normal. It effects users at different times. MS might be doing some kind of tuning to the market to help refine it. At least that's what I rationalize it to be.
It's working this morning, I was able to download a few free apps and buy some songs without any issues.
I still have the Problem, and also never got that pre-nodo update... Truly sucks...
Sent from my OMNIA7 using Board Express

Is Marketplace Search slow for anyone else?

With Mango Beta, it seemed quick at first, but searching the marketplace takes AGES, and in some cases times out. Working with the marketplace is fast enough, but the search features are very slow. Has anyone else noticed this?
HD7
Yes, I'm glad you ask so I know it's not just me. I'm not on Mango and it's painfully slow for me as well.
Same issue for me, glad am not alone
btw.. its on the phone and Zune also . >.<
I think something may be up with Marketplace atm, I keep getting "not available". Something server-side I imagine.
Casey
Same aswell seems market for me has gone down temporarily. Hope it fixes soon
Sent from my HTC Trophy using XDA Windows Phone 7 App
Yup, same problem here on my non-Mango device. Slow response and I get "an unknown error occurred" when downloading directly from Zune software. Seems like the Marketplace is acting up at the moment.
Same here,thank you guys.
You won't be able to browse, stream, download, or buy things at the Zune marketplace or on Zune.net. We're working on the problem. Sorry for the inconvenience, and thanks for your patience.
Fri 07/01/2011 10:05 Pacific Time
If you had checked here it will show you:http://www.zune.net/en-us/support
FPM.
FlowerPotmen said:
You won't be able to browse, stream, download, or buy things at the Zune marketplace or on Zune.net. We're working on the problem. Sorry for the inconvenience, and thanks for your patience.
Fri 07/01/2011 10:05 Pacific Time
FPM.
Click to expand...
Click to collapse
Does that apply to the WP7 marketplace though?
I saw a tweet that it was a DDoS attack.
cj_133 said:
Does that apply to the WP7 marketplace though?
Click to expand...
Click to collapse
No its just Zune, and its the weekend, so they are all on the soup???
Double Dram of Scotch attack
FPM.
Yep. WP7 too. My DVP is NoDo'd and I can't open the market place right now.
This is global problem
http://www.wpcentral.com/windows-phone-marketplace-slowdowns-today
Just tried again as I wanted to get the Flightaware app and marketplace seems to be back. Not 100% smooth but it's close to being fully operational.
...and, it's gone again. Must be some angry Android users, seeing all the cool new apps showing up this week.
yep, both Zune sw and phone timing out with error
Mango has been stupid slow on picture take ins... this makes sense...
i'm using Mango and I cant download app from marketplace.
any other person has this problem?
the same.
I'm in china
Back working fine for me, UK.

MarketPlace issue

Hi,
Its weird that there's no thread and nobody mentioned the market place issue on wp7 for few days ago i wasn't able to download anything now Microsoft have this app. (Refresh marketplace) to solve this issue but it didn't i have followed the step by step guide and it didn't help. now i have done a hard reset to my phone of curse i lost everything now i have installed the refresh marketplace app. again and still nothing .....any ideas guys on this issue?
thanks
I am also facing this trouble for more then a week.......
Searched a lot for solution but in vain......
If anyone had any solution please suggest us too.............
hmm, I had issues a while back but they are not related, I did however get that refresh marketplace app pop up, on my first attempt at installing it my original problem prevented it installing, that's kind of irrelevant though, after I fixed my issue the refresh app appeared once again BUT has since vanished without me installing it.
I wonder if this is an app that 7.8 needs and isn't quite ready for 7.5 or something like that.
I now have the same issue after reactivating my HTC Mozart after some time of not using it. I installed the "Refresh Marketplace" app but marketplace still doesn't work. Right now I'm trying the last hint before hard resetting: Restart, activate data connection and power plug the device for at least 24 hours while keeping the marketplace app open.
hmmm Strange. can it have something with the Windows Live ID problems that was before. some of the Windows Live IDs have also had some errors a while ago. Microsoft has a bunch of stuff to do now with WP 8 and WP 7.8 preparing. i think this is only a little bug which will go away in few days or weeks. but weeks is sometimes to long, i now.
toolsche said:
I now have the same issue after reactivating my HTC Mozart after some time of not using it. I installed the "Refresh Marketplace" app but marketplace still doesn't work. Right now I'm trying the last hint before hard resetting: Restart, activate data connection and power plug the device for at least 24 hours while keeping the marketplace app open.
Click to expand...
Click to collapse
Hi toolsche, did it solved your problem after resetting???
Was playing around with OSBuilder and the 8858 dumps and kept having what sounds like the same issue with every rom I created. Being a noob I figured I was including an unnecessary package or missing a package somewhere. Tried everything including the refresh marketplace app and changing live i.d. What was strange was the "icons" for the apps looked newer or at least different. Wish now I had taken a screenshot.
On my Omnia 7, it was solved with a hard reset.
Hardreseting is actually heart breaking......
Wish if some senior/serious member can suggest workaround....
I know many user are facing same problem....
NMBNMB said:
Hardreseting is actually heart breaking......
Wish if some senior/serious member can suggest workaround....
I know many user are facing same problem....
Click to expand...
Click to collapse
Just an update
My marketplace today started working on its on, without me hard resting or anything......
Simply just like that.....
http://forum.xda-developers.com/showthread.php?t=2026955
Unfortunately I had to hard reset my Omnia W to get Marketplace working again.

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