EVO Won't Charge - EVO 4G Q&A, Help & Troubleshooting

I used to be able to charge with any charger like my old blackberry charger, igo charger and now the last two days it won't charge with any of them but the one that came with the phone. Has anybody had this happen to them? Any suggestions?
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wfee said:
I used to be able to charge with any charger like my old blackberry charger, igo charger and now the last two days it won't charge with any of them but the one that came with the phone. Has anybody had this happen to them? Any suggestions?
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What Rom and kernel are you using?

I've been on decks forever and it just started this the other day, stock kernel, i tried timat something, I switched to miui stock, and still something. So I don't think it is the Rons causing this issue.
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very possible that your usb port has either come off the board or port failure.
for port failure:here
usb replacement...options are sprint warranty or find 'experienced' local persons that can do it.

Should I unroot before taking it in? I'm sure I do but thought I'd ask.
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wfee said:
Should I unroot before taking it in? I'm sure I do but thought I'd ask.
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I would do it.

Related

Phone wont charge

It says
Your phone is using more current than the charger can supply.
It happened out of nowhere too. Its weird. Any suggestions. I've tried reverting back to old Rome I had backed up. No luck. I've also tried a 3rd party extended battery. No luck there either. I originally rooted with the revolutionary root tool. How can I unroot and go to stock in case I need to have Verizon look at it ?
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Tried different charger?
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Tried my wall charger. Car charger and USB cord. Same result. Maybe my charging port is going out ?
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mexifro said:
Tried my wall charger. Car charger and USB cord. Same result. Maybe my charging port is going out ?
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That could possibly be it. It seems the charging port was built poorly
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I just held down the USB cord down with my hand and was able to charge the phone without the message popping up. Now I just need help unrooting. It seems there are two ways of unrooting depending on the way u originally rooted. I rooted with the revolutionary tool and can't find out how to unroot. I could only find instructions on how to unroot if u rooted using alpha revx
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mexifro said:
I just held down the USB cord down with my hand and was able to charge the phone without the message popping up. Now I just need help unrooting. It seems there are two ways of unrooting depending on the way u originally rooted. I rooted with the revolutionary tool and can't find out how to unroot. I could only find instructions on how to unroot if u rooted using alpha revx
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Works the same way, I believe.
Fenuxx said:
Works the same way, I believe.
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it is the same way, you just need to flash the stock hboot and thats it.
also seems like the usb ports on these phones are constantly goning out it's happened twice to me on brand new dinc 2's
So I got back to the stock 2.2.1 Rom with s off by following the alpha revx unroot procedure. I want able to change my hboot though. Tomorrow I'm gonna see if I can get a replacement. Wish me luck lol
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you can change hboot by flashing cwm and root files to the phone then using adb over wifi and use the unroot guide then update to gb, i did it 2 days ago

Broken micro usb charging port?

Ok so here is the story, I noticed my micro usb was fitting in my phone pretty losely a few days ago. I didn't think anything of it, but today I was at work with 30% battery. So I go to charge it (stock wall mount & usb from my house) and noticed it wasnt charging. So after work I went to the mall to buy a charger, the ones they had didn't work, so I went to tmobile, and there's didn't work either. I came to the conclusion that my usb port is broken =/ my phone was completely dead for a few hours (plugged in the wall at home, hoping it'll charge) and as of 3 hours its gone from 0% to 15%, and the charging "lightning" bolt isn't over the battery indicating a charger is being recognized. Also it doesn't say its charging on the lock screen either. I am completely confused, is it a bad usb port? Bad battery? What should I do? I'm using an old G2 I found in a drawer until I find a solution.
Also I bought my Phone from some guy on craigstlist eliminating possible warranty right?
Thank guys!
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You can still try warranty and see if that works. I guess when you are submitting the service request just say what's wrong. I bought a phone from someone some time ago and sent it in for repair. Fixed no questions asked.
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Ieatnoobs said:
You can still try warranty and see if that works. I guess when you are submitting the service request just say what's wrong. I bought a phone from someone some time ago and sent it in for repair. Fixed no questions asked.
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I appreciate your input, who do I call?? Its not a tmobile device
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fuego77 said:
I appreciate your input, who do I call?? Its not a tmobile device
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You call Samsung of course. But when I called them for a warranty, they asked me for the receipt. So you might need it too... But doesn't hurt.
Swyped on my Galaxy Nexus running AOKP with Franco Kernel, overclocked to 1.4GHz
kyokeun1234 said:
You call Samsung of course. But when I called them for a warranty, they asked me for the receipt. So you might need it too... But doesn't hurt.
Swyped on my Galaxy Nexus running AOKP with Franco Kernel, overclocked to 1.4GHz
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I don't have a reciept =O
And ill try calling them tomorrow. Will I need to relock my bootloader right?
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Here's an update. I pulled the battery out and back in then kept the phone off while the charger was in the phone, so it showed the Barry charing icon. I let it sit that way over night and when I turn the phone on this morning its 100% battery, but frankly it won't charge back up again. Its not recognizing my charger, I'm guessing it'll only charge the phone if the phone is off?
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Volatge too high?

Hey guys did a clean install to update to the latest build of fi27 using agats 6.2. Now when i use my car charger it says voltage too high? So i switched to kubans latest and same thing. So is part of the new build. Its very strange ive never seen this before.
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xe4zy said:
Hey guys did a clean install to update to the latest build of fi27 using agats 6.2. Now when i use my car charger it says voltage too high? So i switched to kubans latest and same thing. So is part of the new build. Its very strange ive never seen this before.
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When this issue happened to me, I took my phone into the Sprint store and they tested and found that the battery was bad. I had tried the phone of a couple of different car chargers before that and I received that same message on all of them.
djakx1 said:
When this issue happened to me, I took my phone into the Sprint store and they tested and found that the battery was bad. I had tried the phone of a couple of different car chargers before that and I received that same message on all of them.
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Thanks for the input. Not sure if its the battery. Use my normal charger at home. No problems there. When i use my charger then i get that. ****ing weird
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Universal car chargers are very bad for batteries. You always want to charge your phone more on the original charger. Only use a car charger when it is absolutely necessary to charge your phone.
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Sprint will tell you it is a bad battery in order to keep from exchanging your device, this is the beginning part of the usb port starting to fail...I had this, I checked everywhere and then eventually the port gave in and went bad. Sprint exchanged my device.
hooover said:
Sprint will tell you it is a bad battery in order to keep from exchanging your device, this is the beginning part of the usb port starting to fail...I had this, I checked everywhere and then eventually the port gave in and went bad. Sprint exchanged my device.
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Thanks guys. Yeah very weird. Never had a problem before but now even when i switch back to gb same result. So this could be a sign of usb port failure? Good thing my upgrades in march. fingers crossed i also land my job at sprint but **** man just to get hired what a process its been two weeks. Hopefully when i work there maybe i can put in my two cents that would actually be benefical to the devs.
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Had this same issue yesterday after flashing FI27. Started with "voltage too high" eventually wouldnt charge at all. Luckily i have a repair center a mile ftom home.
Dropped off the phone and the rep seemed to be quite familiar with the problem. She said its been fairly common recently. They ordered me a new phone for Thur. Im pretty happy cause this assurion refurb has been locking up and running super hot since I got it.
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dberend said:
Had this same issue yesterday after flashing FI27. Started with "voltage too high" eventually wouldnt charge at all. Luckily i have a repair center a mile ftom home.
Dropped off the phone and the rep seemed to be quite familiar with the problem. She said its been fairly common recently. They ordered me a new phone for Thur. Im pretty happy cause this assurion refurb has been locking up and running super hot since I got it.
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Did you have to pay the $100 or whatever the cost of the deductible is?
Ever since I flashed agats 0.6.2 kernel my battery icon blinks. An even after unplugging the phone it still says its charging. Even if I take the battery out for hours today and put it back in it says charging on the lock screen and if I try to turn on adb it says please unplug usb cord. And the other weird thing is soon as I put the battery in it boots up with out holding the power button.
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quazimodem said:
Did you have to pay the $100 or whatever the cost of the deductible is?
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Nope, covered under warranty. I had a few dings but no water damage/cracked glass
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Hey guys back again...so uh yeah ive tried everything my guess is the battery needs to go. Ive even set my cpu to 600 -200 and no luck the sucker just keeps draining. So i guess anyone know a good place to buy a battery for this phone? Im mean a site that is trustworthy?
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xe4zy said:
Hey guys back again...so uh yeah ive tried everything my guess is the battery needs to go. Ive even set my cpu to 600 -200 and no luck the sucker just keeps draining. So i guess anyone know a good place to buy a battery for this phone? Im mean a site that is trustworthy?
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I''ve had good luck with these http://www.amazon.com/dp/B006GM6IF2/ref=cm_sw_r_an_am_ap_am_us?ie=UTF8
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dberend said:
I''ve had good luck with these http://www.amazon.com/dp/B006GM6IF2/ref=cm_sw_r_an_am_ap_am_us?ie=UTF8
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Thanks bro. Hoping it is just the battery and not my usb port going bad.
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If it's the same problem, I think it has to do with the charging circuits. My battery charged fine on an external charger. In fact at the Sprint store the were going to give me the old battery in my new refurb. Told them I didn't want it if there was a possibility the voltage protection was going bad, might have shortened its life.
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Restoring rom (stock/custom) on phone with broken USB port???

Well topic says it all. I have a phone that has a busted port. I tried to one click restore back to stock when the port died so not only does it have a bad port it failed during flashing so it can't even boot up. What options do I have?
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asdf002 said:
Well topic says it all. I have a phone that has a busted port. I tried to one click restore back to stock when the port died so not only does it have a bad port it failed during flashing so it can't even boot up. What options do I have?
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Questions go in Q & A forums.
How do you know port is bad?
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Depends on where in the process the flash failed, it could be hardbricked or may need to be jtagged to rewrite the bootloader. If it won't boot into download or recovery mode and only has a solid blue led then its toast. Otherwise with a bad port and no OS you dont have many options. I honestly dont even think there's a way to flash something from stock recovery without a USB port or OS to move the zip into cache so stock recovery can flash it. And the only other option is Odin which again without a working USB won't do you any good. And like blues said questions go in Q&A you know Q(uestions)&A(nswers)
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Sorry about wrong forum.
The phone can go into recovery and download mode. I am assuming the port is broke BC I can't charge the battery through it and the computer doesn't recognize the phone when plugged in and in download mode.
This is what I feared! So phone is pretty much a paperweight. Arg...
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Well I take it back, I think only a couple pins in the port is broken BC I can use the USB jig to get the phone into download mode. So the port is not completely broken. I don't know what pins are used for whatever process but charging and data sync no gooo. I have tried several dif cables including the Samsung one and a blackberry one.
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asdf002 said:
Well I take it back, I think only a couple pins in the port is broken BC I can use the USB jig to get the phone into download mode. So the port is not completely broken. I don't know what pins are used for whatever process but charging and data sync no gooo. I have tried several dif cables including the Samsung one and a blackberry one.
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Have you tried a different USB port? Or power block that plugs into the wall?
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Yeah tried mutliple USB ports on Mac and windows computers and three dif powerblocks.
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asdf002 said:
Yeah tried mutliple USB ports on Mac and windows computers and three dif powerblocks.
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Tried a different usb cable? Maybe the male pins are borked. I had one that got slightly bent and it wouldn't charge for sh*t but would let me transfer files just fine go figure
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asdf002 said:
Yeah tried mutliple USB ports on Mac and windows computers and three dif powerblocks.
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Sprint will most likely decline you a replacement.
go here http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-usb-port-repair/
$40 is a little steep for my a s2
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Well guess time to move on. Pins probably are misalligned.
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asdf002 said:
$40 is a little steep for my a s2
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Well then you are screwed. Good luck getting a new phone if $40 is too much to send it out, get it fixed and have it back where you can flash it all day long.

Phone not charging with Samsung chargers

So a few days ago my 2 month old s3 stopped charging, but only with Samsung chargers. I have tried 3 different ones so far. It seems to charge just fine with any other charger, htc, Motorola, ect. I used an air gun and cleaned out the charging port, but to no avail. I am stock except rooted. Haven't really installed anything recently. My question, do I bother sending it in for repair, or should I live with it? I don't want to have to unroot and backup everything to send it in if its only going to do it again in a few months. Anyone else have this problem?
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speeddevil said:
So a few days ago my 2 month old s3 stopped charging, but only with Samsung chargers. I have tried 3 different ones so far. It seems to charge just fine with any other charger, htc, Motorola, ect. I used an air gun and cleaned out the charging port, but to no avail. I am stock except rooted. Haven't really installed anything recently. My question, do I bother sending it in for repair, or should I live with it? I don't want to have to unroot and backup everything to send it in if its only going to do it again in a few months. Anyone else have this problem?
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Did you try a different Samsung charger with the same cord? Or even a different Samsung charger with a different cord?
I have tried 3 different chargers and cords. 2 at home, and one at work. The whole issue is extremely odd to me.
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speeddevil said:
I have tried 3 different chargers and cords. 2 at home, and one at work. The whole issue is extremely odd to me.
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Might be the USB port.... in which case you should ask for a replacement phone.
Don't bother with all the drama. It's an easy fix. Go on ebay, find an s3 charging port and replace it yourself. You just remove the battery, unscrew the back panel, and then port just snaps on and off. Take it off and snap the new one in place.
And I'd make a nandroid and then flash a custom rom.. See if it's software related.. If not, that means it's hardware.. But if you really want, talk to sprint, they have to give you a new one if manufacturer defect like that.
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Sounds pretty easy to fix. Not sure if I want to void the warranty yet though.
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You wouldn't be voiding the warranty I don't think. Not to mention there's no way for them to know. Where the port is located, doesn't have any warranty seals or anything. I don't think any of the phone does besides maybe along the antenna. Check out some YouTube videos and you'll see how simple it is. No saudering drama. Just simple clip on and off kinda like a button
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That is awesome and extremely informative. That's what I'm going to do. Thanks.
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I have a similar problem: I have the same model phone, and I found that I can only charge using a data cord, not a generic charging cord. I can't imagine the reason, but I have found that unless a charger utilizes a true data cord, charging won't happen.

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