Anyone have experience getting sprint to replace cracked screen? - Epic 4G Q&A, Help & Troubleshooting

As the subject suggests.. My phone was on the counter on top of the paper. When my 14 month old pulled the paper whalla phone comes off counter onto ceramic tile floor. Case around the phone blows off, battery case etc..
The phone still works, including the buttons at the bottom but the glass is spidered all over the bottom.
So I take the phone to Sprint the tech tells me I will need to pay $100. I said but I have the insurance. He tells me doesn't matter.
Any suggestions? Not sure what I am paying $8 month for.
Sent from my SPH-D700 using XDA App

I think they can fix it for 30..if not then they ship a refurb for 100
sent from my cm7-ified epic

ugothakd said:
I think they can fix it for 30..if not then they ship a refurb for 100
sent from my cm7-ified epic
Click to expand...
Click to collapse
This. The insurance pays to cover some of the cost of a refurbished phone, in case they can't fix the broken part($30). In your case they can't fix it I bet or it wouldn't work out in some way, so your going to get a refurbished(or on a rare occasion a brand new phone) for the $100.
Sent from my SPH-D700 using xda premium

Yes, and the $100 is the insurance deductible for smartphones. If you got it at Best Buy and got their insurance there is no deductible but it is $11 a month and no lost or stolen coverage.
Sent from my SPH-D700 using XDA App

Yea they cant fixed cracked screens or that is what I was told. I had to pay the 100.00 to get my phone replaced.

Sprint authorized repair center told me they couldn't fix my cracked screen and I had to pay the $100 deductible to get a refurb from Assurion. Being the cheapskate I am, I got on craigslist and found a bad ESN Epic for $50, talked the guy down to $40, watched this (youtube.com/watch?v=g6npRaFm0d4) video, and was able to do it myself.
Disassemble both phones up to about the 2:15 mark. From there, I simply took the innards from my phone and put them into the phone with the good screen. Don't forget to take the ESN sticker from your original phone and put it onto the new phone so the numbers match inside and out. Took me about 15-20 minutes to complete and it saved me $60.
First post so I couldn't post an actual link to the video, sorry.

Related

Cracked my screen, what are my options?

Hoping to hear from people who have dealt with this before. Cracked my screen pretty badly but luckily (relatively...) it still works as far as i know. I don't have insurance and while I'm gonna deal with it for now I'd eventually like to get it replaced, fixed, or upgrade to a new phone. What are ballpark figures for cost considering my contract isn't up for another year and a half and i don't have insurance? What would you do if you were in my situation?
Sent from my SPH-D710 using XDA
newalker91 said:
http://www.ebay.com/itm/Samsung-Spr...722?pt=LH_DefaultDomain_0&hash=item33759177aa
Click to expand...
Click to collapse
Looks promising, thanks for the link. I'm guessing this is my cheapest option? I'm sure replacing or upgrading the phone would be much more expensive
Sent from my SPH-D710 using XDA
Slightly off topic, but how'd you manage to do it? I know our screens are Gorilla Glass and that mine has been through some pretty crazy drops already...
Are you the guy who called me this morning about the Galaxy S2 Screen? or is this just a coincidence in my world?
gcole09 said:
Slightly off topic, but how'd you manage to do it? I know our screens are Gorilla Glass and that mine has been through some pretty crazy drops already...
Click to expand...
Click to collapse
Ultimately i can't blame anything but my own carelessness. Long story short i accidentally crushed it between some heavy metal hinges on a forklift...the gorilla glass didn't stand a chance.
ReFiLL said:
Are you the guy who called me this morning about the Galaxy S2 Screen? or is this just a coincidence in my world?
Click to expand...
Click to collapse
Coincidence. But i feel his melancholy and angst.
Sent from my SPH-D710 using XDA
my advice: get it fixed
newalker91 said:
Sprint will not repair the screen, so that's not an option. Replacing the phone would be around $250 cheapest for a used device, $550 for a retail price device. Sending it in to a 3rd party repair company would cost you the $150 for the screen plus hourly labor, making it closer to $200. Factor in shipping cost and you may as well buy a phone.
Replacing the screen is easy. Undo the 6 philips head screws in the back housing, work a thin plastic wedge around the rim and pop the housing off. Undo the two screws on the board, unclip the ribbon cables, reverse the process onto the new screen. Takes about 15 minutes if you haven't done it before.
Click to expand...
Click to collapse
But where do you just buy the gorilla glass for this phone?
newalker91 said:
You don't. You buy the entire fused assembly I linked. Digi + display
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
If you do find just the glass they don't seal right then they look worse than a cracked screen.
Why not just add insurance and get it fixed that way
From the 2nd galaxy
I have a brand new white LCD for epic touch if you want it, I don't need it . Same thing as what thy linked on eBay. Pretty simple to assemble too. I'd sell it to ya way cheaper.
Sent from my SPH-D710 using XDA
gronimo21 said:
Why not just add insurance and get it fixed that way
From the 2nd galaxy
Click to expand...
Click to collapse
Sprint won't allow that. If that were the case everybody would be doing that.
If I were you I would buy dude's screen who is posted above this post and after that I would go on YouTube to see if I could find a video on how to assemble or replace the Epic touch's screen. You have nothing to lose and everything to gain.
If I helped you out in any way please thank me. Thanks.
If the Insurance was added the best you could do is process and insurance claim and get a refurbished phone for $100.
Changing out the screen is pretty simple. Just make sure you watch the camera connection at the top and the one at the bottom of the board. Every DIYer seems to miss those two.
It's very unfortunate that our assemblies cost so much, when the iphone assembly is like 40 bucks and to get it installed will run about 90 if you don't do it yourself. Our phone seriously needs cheaper replacement parts.
afive720 said:
I have a brand new white LCD for epic touch if you want it, I don't need it . Same thing as what thy linked on eBay. Pretty simple to assemble too. I'd sell it to ya way cheaper.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
That would be awesome! Just PM'ed you
You can search on Craigslist and eBay for phones with bad esn. And simply make one working out of two.
You can ask on forums for people who bricked their phones beyond returning point and sprint refuses to help them.
But of the guy above gives you a good deal. Take it.
Sent from my SPH-D710 using Tapatalk 2
Have you actually had Sprint tell you no? Have you actually gone into a corporate store and asked?
I ask because they replaced my cracked screen on my HTC EVO 4G a few months back, no questions asked, totally free.
kdoggy said:
Have you actually had Sprint tell you no? Have you actually gone into a corporate store and asked?
I ask because they replaced my cracked screen on my HTC EVO 4G a few months back, no questions asked, totally free.
Click to expand...
Click to collapse
Yes, I went in the day it happened and asked if they could replace it or what my options were. Other than buying a new phone for retail price, they said they couldn't do anything and didn't even do the repairs themselves. They just referred me to World of Wireless (I called them and they were charging $250 for the 'custom order' repair they'd have to do).
Buy a new one off Amazon for $8.00 and install it yourself. It take about a half hour and save a bunch of money
Sent from my SPH-D710 using xda premium
These are from my eBay Watch List :
$19.99 (Glass Only,without LCD)
Code:
http://www.ebay.com/itm/Front-Glass-Outer-Lens-Touch-Screen-Cover-for-Samsung-Galaxy-S-II-Epric-4G-D710-/110890421087?pt=LH_DefaultDomain_0&hash=item19d1958b5f#ht_2808wt_1269
$79.99
Code:
http://www.ebay.com/itm/Samsung-Epic-4G-Touch-D710-LCD-Screen-Assembly-Digitizer-Sprint-Galaxy-S-2-II-/320922823964?pt=LH_DefaultDomain_0&hash=item4ab87dad1c#ht_500wt_1156
How to
Code:
http://www.youtube.com/watch?v=3f9pJTltvZ0
Good Luck!
I just replaced the glass and lcd's in two of my evo 4gs. Cost me $50 each. Pretty simple to do. Find a YouTube video like he said, it'll make all the difference.
Sent from my Boa full of Venum.

Shattered screen glass

Just a warning. 3ft drop to the corner of the device when you have no case on it WILL totally shatter the screen. Wife dropped it. $200 to replace the device. Sprint warranty for $11 a month is a joke. Better to get external insurance.`
I sadly don't know how mine broke. Quite fragile if you ask me
Sent from my SPH-L900 using Tapatalk
Best Buy Black Tie Insurance. That is why I don't have one yet, won't get it (or any phone) without Black Tie..And I sell phones, not for Best Buy.
Worth Ave Group. Insurance has NO deductible. Like $70 (guesstimate...but it's really cheap) a year for a $700 policy.
Call them. I have my wife's DSLR insured through them $2500 for $205 bucks a year. Theft is included as well as damage. Stupidly, I had not renewed and added this phone to her policy yet this year as it just expired like 3 weeks ago...and I was going to add her phone and cancel Sprint rip off $11 a month fee.
I'm an idiot for not doing it immediately.
jt513 said:
Best Buy Black Tie Insurance. That is why I don't have one yet, won't get it (or any phone) without Black Tie..And I sell phones, not for Best Buy.
Click to expand...
Click to collapse
This. Have used Black Tie for many things, including a cracked screen, have never paid more than the $10/month to cover the insurance.
ZenInsight said:
Just a warning. 3ft drop to the corner of the device when you have no case on it WILL totally shatter the screen. Wife dropped it. $200 to replace the device. Sprint warranty for $11 a month is a joke. Better to get external insurance.`
Click to expand...
Click to collapse
Buy a case for the replacement yet?
I know I would rather pay $200 than shell out $650 for a brand new one. I keep the Sprint insurance for the lost/stoled coverage and the in store repairs.
Sucks to hear that it had such a short life
Has anyone found diy screen replacements yet?
Sent from my phone using xda app-developers app
A short drop even on concrete is not guaranteed to cause the screen to shatter. In most instances you'll just get minor cosmetic damage to the case, tough break though...
Now all this insurance talk is pretty interesting. Sprint charged you $200 to replace a phone under warranty? That sucks. Any better options for those of us who purchased through Sprint?
walord said:
A short drop even on concrete is not guaranteed to cause the screen to shatter. In most instances you'll just get minor cosmetic damage to the case, tough break though...
Now all this insurance talk is pretty interesting. Sprint charged you $200 to replace a phone under warranty? That sucks. Any better options for those of us who purchased through Sprint?
Click to expand...
Click to collapse
I was looking at squaretrade for 125 for 2 years, and I am thinking 100 deductable. I am curious if best buy will let you buy it after the fact that you got it at sprint?
Best Buy handles the IPhone differently but..As for Android:
You should only buy Best Buy insurance IF you purchase the phone with Best Buy.
Once you buy the phone from Best Buy you have 30 days to add insurance for $10/mo. There is NEVER a deductible. Most phones are on "rapid replacement" meaning that they give you a loaner until your new or newly refurbished comes in in 2-3 days max. They cover water damage, physical damage and even bricked phones from rooting and screwing them up. The ONLY thing they don't cover is lost or stolen.
IMO, I would return the phones to Sprint and grab it from Best Buy. I would have done that myself except I have a Buy Back on my GS2 for ~$220. If you get it from best buy, you can STILL get Sprint's Insurance. While traveling just after getting my GS2 I kept both insurances for about 2 months encase my phone was lost or stolen.
walord said:
A short drop even on concrete is not guaranteed to cause the screen to shatter. In most instances you'll just get minor cosmetic damage to the case, tough break though...
Now all this insurance talk is pretty interesting. Sprint charged you $200 to replace a phone under warranty? That sucks. Any better options for those of us who purchased through Sprint?
Click to expand...
Click to collapse
Yep.
http://www.worthavegroup.com/
Way better.
Cell Phone Insurance
2 Years Coverage
Serial Number: XXXXXXXXXXX
Coverage Amount: $599.00
Deductible Amount: $50.00
Price:
$118.00
-$5.90
$112.10 (2 years)
Processing Fee: $5.00
Total: $117.10 (2 years!)
Vs. $200 deductible and $11 per month for Sprint which is $264 (two years).
Sprint= $464 to get back a $300 valued through them phone. I called, you do NOT own the phone after this, and I do not know if I can just cancel the Sprint insurance after using it either.
vs.
Worthave= $167 and they give you $600 back.
I could feasibly run the Worth ave for $600 and if I kept Sprint's insurance pay $200 to replace the phone and keep the remaining $400. unless I have to turn the phone in to Worth Ave group. Then that wouldn't work because I know that Sprint wants the phone when it is being replaced.
But if I had to choose one over the other...Sprint for $464 (over 2 years and plus the $200 deductible) to NOT own the phone...vs...WorthAve at $167 (for a full two years) and I get $600 towards owning the phone which I think costs $700 right now.
Someone correct me if I'm wrong here.
Woooow Worth Ave insurance is amazing.
I just called Worth Ave. If My wife takes 1 single online course. They will give her a college bundle discount with a $25 dollar deductible for up to 4K of insurance!!!!
For...drum rolllllllll
$110 a year. She just has to be enrolled first. Unreal. Best deal EVER.
Oh...and after the course is done...we can keep the bundle package as long as we don't let it lapse year to year after that.
4K of insurance (laptop, phone, camera, lens) accidental damage, or theft...for $110 a year.
Done deal.
ZenInsight said:
Yep.
http://www.worthavegroup.com/
Way better.
Cell Phone Insurance
2 Years Coverage
Serial Number: XXXXXXXXXXX
Coverage Amount: $599.00
Deductible Amount: $50.00
Price:
$118.00
-$5.90
$112.10 (2 years)
Processing Fee: $5.00
Total: $117.10 (2 years!)
Vs. $200 deductible and $11 per month for Sprint which is $264 (two years).
Sprint= $464 to get back a $300 valued through them phone. I called, you do NOT own the phone after this, and I do not know if I can just cancel the Sprint insurance after using it either.
vs.
Worthave= $167 and they give you $600 back.
I could feasibly run the Worth ave for $600 and if I kept Sprint's insurance pay $200 to replace the phone and keep the remaining $400. unless I have to turn the phone in to Worth Ave group. Then that wouldn't work because I know that Sprint wants the phone when it is being replaced.
But if I had to choose one over the other...Sprint for $464 (over 2 years and plus the $200 deductible) to NOT own the phone...vs...WorthAve at $167 (for a full two years) and I get $600 towards owning the phone which I think costs $700 right now.
Someone correct me if I'm wrong here.
Click to expand...
Click to collapse
That looks better than square trade as well.
walord said:
Now all this insurance talk is pretty interesting. Sprint charged you $200 to replace a phone under warranty? That sucks. Any better options for those of us who purchased through Sprint?
Click to expand...
Click to collapse
How does being under warranty have any bearing on accidental damage? That makes no sense.
And square trade has 40% off if you like them on facebook right now.
walord said:
A short drop even on concrete is not guaranteed to cause the screen to shatter. In most instances you'll just get minor cosmetic damage to the case, tough break though...
Now all this insurance talk is pretty interesting. Sprint charged you $200 to replace a phone under warranty? That sucks. Any better options for those of us who purchased through Sprint?
Click to expand...
Click to collapse
Yeah manufacturers warranty only covers defects to the device not damage caused by a consumer. On a side note about dropping, it either slid off my bed or was something in my pocket, but I some how managed to puncture the bezel right above the s-pen. Perfect hole in the bezel but luckily no screen damage.
I put on an invisible shield type protector on the screen. Figured the sheer size of the screen would lend itself to possible damage. The extra tackiness of the protector isn't an issue, and the drag on the pen feels nice. Every little bit helps. It's one of those soapy water type protectors, fyi.
dbpaddler said:
I put on an invisible shield type protector on the screen. Figured the sheer size of the screen would lend itself to possible damage. The extra tackiness of the protector isn't an issue, and the drag on the pen feels nice. Every little bit helps. It's one of those soapy water type protectors, fyi.
Click to expand...
Click to collapse
I refuse to apply any zagg protectors to any customers phones >.< Things are such a pain in my butt.
I actually throw a bunch on at one shot. One on the GN2, S3 and my Cowon S9. It's a touch more fuss than a normal protector, and if it's cut well, lasts a lot longer and is more protective. It's only hard if you skimp on the water.
Final post in here guys for me.
Check out the WorthAve thread. I just put the whole final story in there. You don't have to be in college or enrolled in ANY online class to get their insurance.... 2k worth with a $25 dollar deductible for like $67 dollars a year (using that 15off promo code I found and purchasing online).
Someone actually accused me for working for them. Even though I have been at XDA for over 2 years and have over 600 posts. lol. Whatever. Check out my thread over there...decide for yourself.
I dropped and shattered my screen last night too. EXTREMELY fragile. I haven't even had this phone 12 hours. Sad panda, that's what I am. Does Sprint fix screens? I have TEP, but just had to file a claim on my Evo LTE, so I will get dropped if I file another.
ls3mach said:
I dropped and shattered my screen last night too. EXTREMELY fragile. I haven't even had this phone 12 hours. Sad panda, that's what I am. Does Sprint fix screens? I have TEP, but just had to file a claim on my Evo LTE, so I will get dropped if I file another.
Click to expand...
Click to collapse
Called to see if they would replace my screen first...no go. That sucks man. I would say to file the claim, lose your insurance, then get WorthAve insurance in case anything happens again.
And buy a case!!! That was my mistake.

WOW!!! Cracked Screen Fix Or $200

I drop my phone last night and the screen completely shattered on me I call asurion to see if they can repair it there talking about 200 for a refurb f*** I know I can diy this if I had a guide I'm pretty mucjh the diy type person but never had a cracked screen till now on this beast lol the screen on eBay is only 20-30 bucks any help
Sent from my SPH-L900 using JellyBombed Tapatalk 2
I think your best bid is to go with a replacement
Sent from my SPH-L900 using xda app-developers app
That is y I got our note 2s from best buy.. Their ins. is a lot better than sprint and costs 10 a month per line.. Oh, and no deductible..
Sent from my awesome phone made amazing by labrats!!
I would get replacement. I think doing your own repair may not only void warranty but maybe even the insurance. I know bb warranty doesn't cover loss or theft but I'm glad I don't have a deductible and $11 a month payment. I paid for mine up front and it came out to around $7/month. Either way, get replacement. There's a chance they may even send you a new one.
Sent from my Amazing Galaxy Note 2!

[Q] Sprint insurance coverage.

So I'm in a bit of a conundrum.
Last night I set my phone down face first on a counter top and when I went to go pick it up, I noticed there was water all over the screen so I took off my case and wiped it all off. No big deal. I set it on my dresser to charge and I pick it up this morning only to find out there is a vertical line going down my screen and what looks like screen tearing/blotting which would look like water damage.
So after calling sprint, they informed me that even though I've been paying 12$ a month for their best insurance coverage, they want to charge me 100$ to replace the screen as it is now unresponsive. Is this legit or are they trying to get more money out of me? I fell behind 1-2 months on my bill and was going to pay it today, but now I see little to no point with a barely useable phone. Any help here guys???
I swear, I'm so glad my plan is up soon I'm switching to tmobile., Sprint's customer service has just been god awful.
Re: Sprint insurance coverage
Naturesretard said:
So I'm in a bit of a conundrum.
Last night I set my phone down face first on a counter top and when I went to go pick it up, I noticed there was water all over the screen so I took off my case and wiped it all off. No big deal. I set it on my dresser to charge and I pick it up this morning only to find out there is a vertical line going down my screen and what looks like screen tearing/blotting which would look like water damage.
So after calling sprint, they informed me that even though I've been paying 12$ a month for their best insurance coverage, they want to charge me 100$ to replace the screen as it is now unresponsive. Is this legit or are they trying to get more money out of me? I fell behind 1-2 months on my bill and was going to pay it today, but now I see little to no point with a barely useable phone. Any help here guys???
I swear, I'm so glad my plan is up soon I'm switching to tmobile., Sprint's customer service has just been god awful.
Click to expand...
Click to collapse
Sprint's standard charge for a claim to replace an EVO 4G is $100. Unfortunately, the only way to avoid the $100 replacement fee is if the phone is still covered by the manufacturer's warranty and can be returned to HTC for repair.
My brother has the best buy insurance(nit sure if it covers the same as sprint) he has has broken his screen 3 times and he just takes it in and gets another one a week or two later free.
Fight it till u get replaced for free. They cant just charge insurance and then charge u for a claim.go to the store, over the phone ppl have no clue plus face 2 face is easier to persuade
Sent from my PC36100 using Tapatalk 2
oscar996 said:
My brother has the best buy insurance(nit sure if it covers the same as sprint) he has has broken his screen 3 times and he just takes it in and gets another one a week or two later free.
Fight it till u get replaced for free. They cant just charge insurance and then charge u for a claim.go to the store, over the phone ppl have no clue plus face 2 face is easier to persuade
Sent from my PC36100 using Tapatalk 2
Click to expand...
Click to collapse
It's called a deductible, and yes they can charge you for it. Almost all insurance has 2 payments, the premium(monthly payment) and the deductible (one time payment due at time of repair/replacement).
☆SoA: Son's of Android™☆
I like to break stuff!
oscar996 said:
My brother has the best buy insurance(nit sure if it covers the same as sprint) he has has broken his screen 3 times and he just takes it in and gets another one a week or two later free.
Fight it till u get replaced for free. They cant just charge insurance and then charge u for a claim.go to the store, over the phone ppl have no clue plus face 2 face is easier to persuade
Sent from my PC36100 using Tapatalk 2
Click to expand...
Click to collapse
Try that with car insurance.
Sent from my EVO using xda app-developers app

[Q] HELP!!! Broken Screen

My daughter just got the new S4 Friday. Today she dropped the phone and the screen is cracked. Is there any other way than the $175 insurance deductible?
OR
Is this just a life lesson? She's had it less than 48 hours and the deductible is more than the down payment.:crying:.
I would go for insurance. . Its a new phone parts repair all will be expensive.
Sent from my SGH-M919 using xda premium
Damn....that sux. I always wonder how people break their screens. I have dropped phones so many times that I lost count......I guess I am just lucky
all recent device like this
i think. we must keep it in pouch, then if you drop it down. it won't be break so easy like before
Dam dude that's suks and yea it's a life lesson and it's trying to tell u DO NOT BUY YOUR KIDS expensive PHONES IF THEY ARE NOT GOING TAKE CARE OF IT IF ITS AN EXPENSIVE DEVICE... just saying OK.. And u kudve bought her a case a cheap one before u got the money to buy a really expensive one that would protect it...
Sent from a phone better than yours!
Broken Screen
My 23 year old daughter paid for the phone and pays for the service. She still lives at home. But a daddy still wants to make the hurt go away.
We have the insurance but the $175 is more than the $149 down payment. It will be a life lesson that she can afford. The funny thing is that I bought her a $6 (it's not really a case) soft cover that sticks up a little past the screen level. She said it slipped out of her hand. I've done that many times with my S3 with no problem.
I was hoping for a suggestion to get around any payment. All I could find in a search was that the S4 broke easier than a Iphone 5. If, sometime in the near future it is shown that the screens are "defective" that I was hoping to make a claim.
Back to reality. She'll pay for it. Then maybe a heavy duty case.
Thanks for the comments.
sandiegoan said:
My 23 year old daughter paid for the phone and pays for the service. She still lives at home. But a daddy still wants to make the hurt go away.
We have the insurance but the $175 is more than the $149 down payment. It will be a life lesson that she can afford. The funny thing is that I bought her a $6 (it's not really a case) soft cover that sticks up a little past the screen level. She said it slipped out of her hand. I've done that many times with my S3 with no problem.
I was hoping for a suggestion to get around any payment. All I could find in a search was that the S4 broke easier than a Iphone 5. If, sometime in the near future it is shown that the screens are "defective" that I was hoping to make a claim.
Back to reality. She'll pay for it. Then maybe a heavy duty case.
Thanks for the comments.
Click to expand...
Click to collapse
Don't get ripped off by T-Mobile and Asurion. Get Squaretrade.
http://www.squaretrade.com/samsung-galaxy-warranty
Square trade would be cheaper
Sent from my SGH-M919 using xda premium
GG2012 said:
Don't get ripped off by T-Mobile and Asurion. Get Squaretrade.
http://www.squaretrade.com/samsung-galaxy-warranty
Click to expand...
Click to collapse
+1 to this
get a case + squaretrade warranty
Pay the deductible now, unless you purchased with a credit card. Many - including virtually all American Express cards and Chase-issued Visas - include accidental damage protection.
if its past 30 days i dont think squaretrade will issue a warranty..
sandiegoan said:
My 23 year old daughter paid for the phone and pays for the service. She still lives at home. But a daddy still wants to make the hurt go away.
We have the insurance but the $175 is more than the $149 down payment. It will be a life lesson that she can afford. The funny thing is that I bought her a $6 (it's not really a case) soft cover that sticks up a little past the screen level. She said it slipped out of her hand. I've done that many times with my S3 with no problem.
I was hoping for a suggestion to get around any payment. All I could find in a search was that the S4 broke easier than a Iphone 5. If, sometime in the near future it is shown that the screens are "defective" that I was hoping to make a claim.
Back to reality. She'll pay for it. Then maybe a heavy duty case.
Thanks for the comments.
Click to expand...
Click to collapse
If you paid with some kind of credit card most companies have a 90 warranty on the phone, covering loss (wink wink) and other accidents. I would get in contact with my CC company and find out what kind of purchase protection they have before dishing out any more cash
movieaddict said:
if its past 30 days i dont think squaretrade will issue a warranty..
Click to expand...
Click to collapse
There is almost no way it's been 30 days considering most T-Mobile pre-orders shipped within the past week or two.
He can still buy the $99 SqT warranty.
I broke an N2 screen and the cost to repair by Samsung was $178 including taxes and 2 day shipment bot ways.
If the glass is cracked but the screen still works OK (mine did), there was a tread where the glass only was available for $25 and the OP replaced it only. I requires skill and patience and some other materials and possibly tools, but it was the cheapest path.
sandiegoan said:
My daughter just got the new S4 Friday. Today she dropped the phone and the screen is cracked. Is there any other way than the $175 insurance deductible?
OR
Is this just a life lesson? She's had it less than 48 hours and the deductible is more than the down payment.:crying:.
Click to expand...
Click to collapse
does your cell provider offer insurance? if so, don't say nothing about the phone screen cracked... register with their service and then
a week later, file the claim...
tvos

Categories

Resources