Hey guys,
About an hour ago I was checking my phone to see my messages. When I was done I wanted to listen to some music, but strangely, the music widget wasn't responding. So I looked up "music" with the search feature, but the app wasn't found. So I looked again, this time in the All Apps page, but it wasn't there. I checked the phones storage, where you can remove and stop apps, and the app was listed, but it was grayed out. When I clicked on it, it looked normal, but it said "Total: 80.00KB, Application: 0.00B, Data: 80.00KB" Now correct me if I am wrong but I'm pretty sure the application should be taking up some memory.
Tl;Dr: The stock HTC music player has disappeared (Kind of), what should/can I do?
I take it you're on the stock ROM? There's a HUGE bug where system apps randomly disappear. The only fix is a factory reset. I have found that it usually occurs when removing apps via settings/applications/manage applications. I had the phone for about 2 months or so before I rooted it. I did 4 factory resets due to that issue.
Yea I had a similar issue when I was stock. A factory reset needs to be done.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
Related
Hi there,
I'm posting this on behalf of my friend. He has an unrooted, stock Desire HD. Software number: 1.32.405.6.
Whenever using the music app, the phone will regularly crash whenever he changes the song, or plays/pauses it. The screen will turn off, like the phone is powered down, and will refuse to turn back on. No buttons do anything and the phone is unresponsive.
The only solution is to remove the battery cover, and then start the phone up again.
I've had a quick search but couldn't find anything! Any ideas how to solve this?
Thanks,
Alex
Sorry, I know this sounds like a cop-out answer but it often works:
Hard Reset. Not sure if it's the same on a stock DHD but should be under Settings -> Privacy -> Factory data reset.
Need to back up anything they want to keep (SD Card will be safe). SMS, MMS, Contacts if not sync'd with Google etc. will be lost. As will application settings and all downloaded apps.
After that, root it for them and install a custom ROM. Will be easy as they on an early ROM version.
I've already said the same things to him, haha ! But he would rather not reset it or anything.
He said he may consider rooting and putting on custom ROM's at some point.
Hmmm....
Other than (soft) rebooting the phone, trying a different SD card and 3rd party music app I don't know what else to suggest. I suspect it will require a hard reset though. That software version is old and buggy (but has one use as I mentioned).
Hi,
I have an issue that started happening a few weeks ago. I would be using Google Music and listening to a CD (stored locally on my device), and then then the songs would start randomly changing...sometimes it would happen every few seconds...sometimes several times within a second..(as if someone had control of my device). When I go to stop google music (by hitting the X), it would start back up and start playing. [It will NOT jump outside of the playlist/cd selected....and it won't always skip in order....]
I rooted my phone a month or two had have been running EclipticOne6 [Keeping up with the latest releases]...with no issues until a few weeks ago [I thought it might have initially been related to constantly switching skin packs...]
I then went and tried wiping my device [Factory Reset...and even Advanced Wipe (everything including Internal storage)].and doing a fresh full install of 4.4...but that didn't fix it.
Last weekend i wiped it again and a completely new rom [Santod040's stock rom (updated 6/11/14)] and was fine for a few days, then it started reappearing. I've not installed any new programs....it's not constant.....but it's SUPER annoying.
Everything else works just fine on the phone.
Few things I've tried/Notes:
Doesn't happen all the time (sometimes it'll be fine for an hour....sometimes it'll happen almost immediately)
Rebooting/clearing cache doesn't appear to have an effect (no worse/no better)
I even tried another music app (AIMP)...and it did the same thing [In case this was related to some google service]
I've tried disabling any other running programs [Using Greenify and SDMaid]
It doesn't appear to be tied to a "timed" event....ie...doesn't happen every "5" minutes [Like a program wakes up and trips it]
I do use TIBU to restore apps/data (have been using this for years)
Lately, I've been Google restore my apps/settings when setting up the phone with each rom update
Once right after this happened I opened up MX Player (for video)....and the same thing happened....
I'm not new to rooting/unlocking/roms [been beating the heck out of many devices over the years ]
I've done a bunch of searches but can't seem to get a hit related to this
This will happen if I'm holding my phone still (so I don't think this is related to touching the volume button or activating something in my pocket.).....??
Anyone have thoughts / things to try? My next attempt might be to do a factory reset, and wipe everything and start from scratch...but that's a bit drastic. Or worse yet....return it to Verizon and have them give me a new phone (unrooted/locked)....
Thanks in advance,
Rez
Try the decrypted RUU in development section. It could be a bad partition screwing things up and an ruu is the only fix for that.
Sent from my HTC6500LVW using XDA Free mobile app
I had the exact same issue before. And it only happens when I have headphones in. I think its a ROM issue. I havent had it happen in a while though. Im using Nusense
*Originally I posted this in the Help section of the G3 forums but got no help, so I am posting this here*
Hey all,
So I'm posting this thread regarding a couple pretty weird glitches and bugs occurring on my G3, 3 specific ones.
The first: (Probably the least serious but still REALLY annoying) At EXACTLY 12:00AM every night no matter what timezone I set the phone to (I'm in AU on the AEST GMT+10 timezone but it does this at the same time on any timezone) the phone will switch it's WiFi off automatically without warning, reason or explanation. It just goes off and then I have to manually turn it back on. Sure I could use an app such as Tasker or AutomateIt to turn it back on but I don't see why this is occurring in the first place?
The second issue (Most recent): Lately after updating to the V20E firmware for my D855 I've noticed that a graphical glitch (Specifically related to the colour Blue) occurs when there are fast moving elements on my phone's screen (Such as when I move a chat head around on my phone from Messenger, or when I'm scrolling Facebook or my App Drawer fast, there's just a blue box around whatever object/s appear to be moving on my phone's screen. I've not dropped the phone at all, and it has only been present since updating from the V20D ROM. Not sure what could be causing it.
The third and by far the MOST ANNOYING of the issues I'm having, is that for no apparent reason, whenever I am listening to Music with the stock Music player, and I lock the screen (The screen goes off) about 5 seconds later weird stuff starts to happen..
The song will pause, play or even stop completely, seemingly on its own. The "phone" will change songs, artists and sometimes complete albums and playlists completely by itself, with me doing nothing but staring at the lock screen (It keeps doing it until I re-enter the Music app, then when I lock the phone the whole cycle just repeats itself.)
I've done some looking around and careful observations on the phone itself, and it seems that before the weird stuff starts happening to my music, the phone opens Voice Mate by itself, and then if I'm not present, it apparently closes it and then that's when the stuff happens. I've tried everything I can on a non-rooted phone to stop this. I've tried re-installing the Music app, Uninstalling all updates to the Voice Mate and it's packages to the factory version, force-stopping Voice Mate, everything and no matter what I do the phone still opens Voice Mate and the weird stuff starts happening (It's like it's taking commands from Voice Mate to do something but I'm not even doing anything ) It's been doing this since I got my phone when it came with Android KitKat 4.4 (I was on the D10M ROM until I moved to the D20D Android L ROM) and I moved ROMs doing a completely fresh start ( I factory wiped the phone and then upgraded via a CSE flash and put all my stuff back on it manually) and I would've thought a completely fresh start would have fixed it but apparently not... Either it's a bug that's been present for a while, or it's something deeper than the ROM.
So yeah some pretty weird issues, if someone knows what could be causing them, please let me know, especially if you know a way to solve them.
Cheers guys.
I'd do a factory reset for bugs 1 and 2. If that doesn't fix it, then do a clean flash from LG's Flash Tool. Regarding the first one, I think that it may be due to Quiet Mode on your phone? Or possibly even Battery Saver automagically kicking in at 12.
But yeah, backup your data and do a reset. It fixes around 80% of bugs after an update (As a rule of thumb I reset just before and right after an update to avoid any issues.
GuyInTheCorner said:
I'd do a factory reset for bugs 1 and 2. If that doesn't fix it, then do a clean flash from LG's Flash Tool. Regarding the first one, I think that it may be due to Quiet Mode on your phone? Or possibly even Battery Saver automagically kicking in at 12.
But yeah, backup your data and do a reset. It fixes around 80% of bugs after an update (As a rule of thumb I reset just before and right after an update to avoid any issues.
Click to expand...
Click to collapse
As I said before I've done a factory reset and complete re-flash via CSE, and nothing has fixed it it's been the same since I updated :/
iDefalt said:
As I said before I've done a factory reset and complete re-flash via CSE, and nothing has fixed it it's been the same since I updated :/
Click to expand...
Click to collapse
whoops, sorry didn't read the full post (newb mistake, had a teacher looking over my shoulder). Contact LG support?
Sounds like your phone is superstitious
Sent from my LG-D855 using XDA Free mobile app
GuyInTheCorner said:
whoops, sorry didn't read the full post (newb mistake, had a teacher looking over my shoulder). Contact LG support?
Click to expand...
Click to collapse
Yeah I thought that but I wanted to know if anyone here has had the same issues.
iDefalt said:
Yeah I thought that but I wanted to know if anyone here has had the same issues.
Click to expand...
Click to collapse
the WiFi issue seems like its something to do with battery saver/quiet mode (to me anyway). Unless your router is kicking the phone off at that time?
EDIT:
oh and regarding the Voice Mate issue it could be either the jack or your headphones?
Please do not double post. It is a violation of Forum Rules.
5. Create a thread or post a message only once.
As a large forum, we don't need unnecessary clutter. You're free to edit your message as you like, so if you do not receive an answer, revisit your message and see if you can describe your problem better. Not everyone is online at the same time so it might take a while before you receive an answer
Click to expand...
Click to collapse
This thread is closed. Your original will remain open here: http://forum.xda-developers.com/lg-g3/help/couple-weird-glitches-occuring-help-t2974077
Hello there,
I am posting this thread with a problem. Roughly a year ago I purchased the HTC M9 (after 2 very satisfied years using the M7). Up untill about a week ago everything was working fine for me, the only small issue I've had so far is the lack of memory space. Although this issue was easily solved by simply upgrading my device using a Sandisk SD card.
However, since a couple of days my device started overheating very quickly and lagging. Again, I tried to fix this by rebooting the phone and using CCleaner to clean up some of the junk on the device. Now here comes the actual problem: this morning I was simply using the Youtube app to watch a video when my device suddenly crashed (with 50% battery life). I plugged my phone into a charger and booted up the device again but I get a an error report saying "Sense Home stopped working", which means I'm currently unable to use my device. For some reason the HTC report function is bugged aswell, as I cannot seem to send an error report to HTC.
Can anybody tell me what is going on here and how I could solve this problem? I'm very dependent on my phone because of university and work and would like to fix this as soon as possible and preferably not with a hard reset.
Thanks in advance.
Okay I went ahead and tried out something myself based on the following on a thread on androidcentral com titled ""Unfortunately, HTC Sense has stopped" loop" (I'm not allowed to post links yet)
So I went to Apps and cleared the cache of the Sense Home app (without being in safe mode). My phone started working again, but I lost alot of information as apps like Whatsapp and Google Chrome are completely reset and I lost my contacts. Is there any way I can fix this process?
I cleared my cache but my device is still keeping me in that damned Loop. I don't want to lose my pictures or videos. What else can I do? I have an HTC One M9.
Solution to Sense Home crash loop
Kamir Tyree said:
I cleared my cache but my device is still keeping me in that damned Loop. I don't want to lose my pictures or videos. What else can I do? I have an HTC One M9.
Click to expand...
Click to collapse
Quoting the page: crowdsupport.telstra dot com dot au/t5/Device-Updates/HTC-M9-Marshmallow-6-0-update-causes-problems/td-p/577965
"Boot the phone as per normal, ignore the "Sense Home has stopped" message for now.
Pull down the notification drawer,
Tap on the cog to get into settings (once in settings clicking ok on the "Sense home has stopped" message should make it dissapear so you can see what you are doing),
Go into Apps,
Go into Sense Home,
Tap on storage,
Tap on "Clear Data".
This will delete all the data stored with the Sense Home app, not your photos or messages of contacts or anything like that.
You will have to re-configure your home screen(s) though :-/
Once you've done that you should be good to go.....You may need to reboot."
I have the same problem which started at the same time.
Tried everything, clearing Sense cache, system cache from recovery, installed custom recovery and Revolution HD rom its all the same... Everytime after few minutes or hours same problem occurs! Loop Sense crashing, rebooting, wifi turning on and off by itself...
Please someone help
Hi guys, I had the same problem just two weeks ago. Tried cache clearing, factory reset, yada yada yada. Despite all the error report pop ups I managed to use Google app to get to play store, and updated sense home from there. That did the trick. I lost all my contacts and apps but still the phone works again.
devinbost said:
Quoting the page: crowdsupport.telstra dot com dot au/t5/Device-Updates/HTC-M9-Marshmallow-6-0-update-causes-problems/td-p/577965
"Boot the phone as per normal, ignore the "Sense Home has stopped" message for now.
Pull down the notification drawer,
Tap on the cog to get into settings (once in settings clicking ok on the "Sense home has stopped" message should make it dissapear so you can see what you are doing),
Go into Apps,
Go into Sense Home,
Tap on storage,
Tap on "Clear Data".
This will delete all the data stored with the Sense Home app, not your photos or messages of contacts or anything like that.
You will have to re-configure your home screen(s) though :-/
Once you've done that you should be good to go.....You may need to reboot."
Click to expand...
Click to collapse
Thanks, great solution, apps and everything still there - I was so worried. For me this problem was a show stopper, do I even consider getting another HTC phone?? Why can't HTC modify Home Sense to disable the alert, once initiated, when the battery is fully charged, then this very annoying, irritating and phone disabling problem would just go away?
My Fire Phone has developed an odd issue. I am hoping something more knowledgable on such matters might shed some light on what to do.
It started occurring a few weeks ago. Many apps would crash a few seconds after opening them. I figured out it appeared to only be apps that have some relationship to Contact data. SUch as WhatsApp, all contact apps, all phone apps, dialer apps, etc. Apps with no association to contact data are fine.
I ended up factory reseting the phone and starting from scratch. Installing GApps, etc., as per originally.
The issue seemed to be fixed. Sigh of relief.
Today I used the phone in the morning, and it was fine. I pick it up to use some hours later in the late afternoon, and the default launcher (which was Arrow Launcher) would crash every two seconds. I couldn't get access to the phone. Rebooting made no difference. I discovered I could still use the double-click on the home button to pull up the carosel, and there could click the system settings. After trying many things, I eventually used that method to uninstall the launcher. I had a few lunchers installed already, so I picked another launcher. The other launchers are all fine, so I thought the problem was solved. BUT when I open any app that accesses contact data it was back to the same old story... it crashes in a couple of seconds. I suspect the Arrow Launcher itself has some feature whereby it access contact data, and that's why it was also crashing every 2 seconds.
I found one other person posting what sounds like a similar issue, back in March. https://forum.xda-developers.com/fire-phone/help/crashing-apps-t3575127
Doesn't indicate what he/she discovered or did to fix it.
Can any suggest how I could trouble shoot this? I am resisting going through the lengthy process of resetting the phone again, and getting it all set up, because I already did that, and the problem spontaneously returned.
Reinstall your rom, search on amazon website