[Q] Problems with charging - Xperia Arc Q&A, Help & Troubleshooting

My phone only seems to charge once in every session, as soon as I unplug it, it won't charge again until i've done a total reboot. Is this a common problem that can be fixed?
This happens both through usb on the computer and when plugged into the supplied wall charger.
Very strange behaviour and I wonder if anyone else has come across this or if it's an issue that needs to send the 2day old phone back!
The little lightening indicator and light come on with no problem first time round, but if I unplug (no matter where in the charge cycle) plugging it in again does no good. On the second connection, the phone is still recognising that it is connected to the computer, I can get to the sd card and all the connection windows pop up, red led on the side of the phone etc but no lightening indicator in the icon and the gauge batter widget indicates discharging.
I'm also seeing battery draining much, much faster than i expected, from 100% to 18% from 8am to 11am with some light browsing the only use.

Did you already try to update it or reflash to see if that fixes the issue?

I have absolutely no idea how to do that! Tbh, as I've had the phone for only 2 days, if it's not a common and easily fixed prob, I'm just getting the thing exchanged.
Sent from my LT15i using XDA App

Related

Desire not charging :-(

Had the new phone for a few days now, I got the 'battery low' so plugged the phone to the mains charger, however...
Previously the green battery elements inside the symbol would move from right to left (indicating charging), along with a lightning flash inside the battery symbol, I now get the the lightning flash but no moving battery elements.
The phone indicates the batter is being charged but the battery is not actually taking a charge.
Have done a factory reset in case it's a software issue but no joy - looking like a hardware fault or a knackered battery (already!!) so will take back to CPW tomorrow.
Not good.....
sahajesh said:
Had the new phone for a few days now, I got the 'battery low' so plugged the phone to the mains charger, however...
Previously the green battery elements inside the symbol would move from right to left (indicating charging), along with a lightning flash inside the battery symbol, I now get the the lightning flash but no moving battery elements.
The phone indicates the batter is being charged but the battery is not actually taking a charge.
Have done a factory reset in case it's a software issue but no joy - looking like a hardware fault or a knackered battery (already!!) so will take back to CPW tomorrow.
Not good.....
Click to expand...
Click to collapse
how do you know that the battery is not "actually" taking a charge?
sahajesh said:
Had the new phone for a few days now, I got the 'battery low' so plugged the phone to the mains charger, however...
Previously the green battery elements inside the symbol would move from right to left (indicating charging), along with a lightning flash inside the battery symbol, I now get the the lightning flash but no moving battery elements.
The phone indicates the batter is being charged but the battery is not actually taking a charge.
Have done a factory reset in case it's a software issue but no joy - looking like a hardware fault or a knackered battery (already!!) so will take back to CPW tomorrow.
Not good.....
Click to expand...
Click to collapse
theres aways bound to be hardware issues with the first batch of phones released from the ware house, just the same as there will always be bugs with a piece of software. don't get yourself down about the quality of the phone.
irkan said:
how do you know that the battery is not "actually" taking a charge?
Click to expand...
Click to collapse
Battery level in About Phone/Battery is stuck on red, even after 45 mins.
slaming said:
theres aways bound to be hardware issues with the first batch of phones released from the ware house, just the same as there will always be bugs with a piece of software. don't get yourself down about the quality of the phone.
Click to expand...
Click to collapse
I agree, my 'not good' was meant more as it's gonna be a pain to get it swapped and time to reinstall apps etc. I'm an IT man so well aware of 'first batch' issues
sahajesh said:
Had the new phone for a few days now, I got the 'battery low' so plugged the phone to the mains charger, however...
Previously the green battery elements inside the symbol would move from right to left (indicating charging), along with a lightning flash inside the battery symbol, I now get the the lightning flash but no moving battery elements.
The phone indicates the batter is being charged but the battery is not actually taking a charge.
Have done a factory reset in case it's a software issue but no joy - looking like a hardware fault or a knackered battery (already!!) so will take back to CPW tomorrow.
Not good.....
Click to expand...
Click to collapse
Are you charging the phone from the AC adaptor or USB cable via your PC?
Does sound like a hardware issue, I suppose your phone will have a 2 year warranty anyways.
Mastoid said:
Are you charging the phone from the AC adaptor or USB cable via your PC?
Click to expand...
Click to collapse
Both - have tried AC and USB.
Get a spare battery to check that the problem is not with the battery
Phew, phone picked up a charge overnight and is now charging correctly (not that I had to do much to run it flat again!).
sahajesh said:
Phew, phone picked up a charge overnight and is now charging correctly (not that I had to do much to run it flat again!).
Click to expand...
Click to collapse
That's good news. I don't particularly think the offical HTC AC adaptor chargers are that impressive. On my older phone (Touch HD), it was the exact same stock charger from HTC which I used and, on many occasions, my phone's orange LED would not come on at all and was very temperamental. The USB sync cable worked fine though when charging via PC.
mines done this now, discharged overnight for no apparent reason and now very very very slowly charging up again. Hope its not faulty as getting a replacement is going to take weeks!
Last night mine seem to be not taking a charge, it had been plugged in for at least 45 minutes and had the charger symbol on the battery, but when I unplugged it brought up the message saying low power (battery was still at 4%)
Restarted and it seemed to charge ok. Today at work charging off USB is really really slow compared to my G1.
Liam
Same charging issue here. Won't charge over USB or AC. The bolt is on the battery but the green isn't moving. The same happened last night but it seemed to eventually start charging in the night.
Same issue here. Bit annoying really, phone is getting rather warm, and not picking up any charge. Going to try a factory reset, see if it helps with my case. Most likely not, but can at least try.
having the same problem now, any chances?
Update, it does charge right now, but i got to boot with the powercord connected. Pulling out the usb cord and putting it back in makes the orange led disappear and it doesnt charge any further until i reboot with the plug in. Kinda odd.. doesnt charge that fast either. Im using rcmix 1.5 and hboot cm7
Sent from my HTC Desire using XDA App
i had some wtf bug a few minutes ago. the bat showed 63% full and one our later the phone was off because bat 0% Ö_ö i have no clue why, because everthing like wlan etc. was off
Well, it seems to turn out i had an ordinary usb brick. XDA has a thread on this, but these way to restore is easier: http://android.modaco.com/content/h...com/309939/usb-brick-rickrolled-b0rked-fixed/
i'm on again
This might also be caused by bootloop, as where it keeps restarting & draining your battery. Keep an eye on that as it happened to me once at night. Woke up & phone was all warm & battery empty.

Battery bug

Hey all,
I'm having a bit of a problem with my Nexus. It was working fine up until today, when all of a sudden (when it was low battery) the screen kept coming on every time I turned it off with the low battery warning. Each time it did it seemed like the percentage was going down by one. I restarted the phone and it then told me 0% remaining briefly before shutting off.
Now the battery icon is flashing as if it is being charged even when it is not plugged in. When I plug it in from the mains it also seems to sometimes say Charging (USB) instead of (AC). When I plug it in to charge while the phone is off it does not show a charging icon (waited for a minute or so).
It sounds very similar to the bug reported here. Could this possibly be a ROM/Kernel issue (I'm running Manhattan ROM) or do I have a hardware fault?
Cheers
icedragon999 said:
Hey all,
I'm having a bit of a problem with my Nexus. It was working fine up until today, when all of a sudden (when it was low battery) the screen kept coming on every time I turned it off with the low battery warning. Each time it did it seemed like the percentage was going down by one. I restarted the phone and it then told me 0% remaining briefly before shutting off.
Now the battery icon is flashing as if it is being charged even when it is not plugged in. When I plug it in from the mains it also seems to sometimes say Charging (USB) instead of (AC). When I plug it in to charge while the phone is off it does not show a charging icon (waited for a minute or so).
It sounds very similar to the bug reported here. Could this possibly be a ROM/Kernel issue (I'm running Manhattan ROM) or do I have a hardware fault?
Cheers
Click to expand...
Click to collapse
You are having this problem: http://forum.xda-developers.com/showthread.php?t=1427539
This is a hardware problem. You should RMA your device, or change the USB charging board yourself.
I had this exact problem myself, and tried many ROM/kernel combinations but it didn't help. As I didn't want to RMA my phone to clove.co.uk, I bought this board (http://www.ebay.com/itm/ws/eBayISAPI.dll?ViewItem&item=150713366355) which fixed the problem.

[Q] Battery issues?

So I recently started having this issue where when I unplugged phone I get a message about overvoltage and to unplug phone. The battery icon continues to show it is plugged in and starts flashing/beeping. Usually takes me pulling battery several times before it fixes itself.
What I would like to know is if this is a phone issue/malfunction, or battery?
I am running FF11 now, clean install, and still having the issue. Even went back to EL29 and issue was there.
Is there any debris in your usb port or on your charging cable? Possibly battery issue, try support by phone I heard sometimes they mail out replacement batteries but not sure if thats true.
It only happens when I unplug the device. Its not reading battery charge right either, when I do unplug and reboot, it show the battery icon you see when phone is off and charging as empty, then a yellow plug symbol crossed out.
Ill go ahead and call support too.
Sent from my SPH-D710 using xda premium

[Q] Phone stopped charging after a a few odd beeps

A few hours ago my phone started emitting beeps as if some notification was turned on (I have all such off). I have not paid much attention, as the beeps eventually stopped (!!), except for when noticing, a while later, that the phone - albeit plugged in and with the battery indicator showing "charging" - the percentage was decreasing. I watched it for a while, and the batter was discharging while plugged in. Did the followings:
- replaced the battery with a new/charged one (my spare) - same behavior
- replaced the cable with the original samsung - still the same problem
- tried wall outlet charge, laptop charge (via USB), etc - same problem
The questions for those having experienced such:
- would the beeps be indicative of a problem, or just coincidental???
- the phone is definitely the culprit here - the question is if there is something that could be done for some sort of cleanup of the port, or improving the connection (seem to recall some such from a site - maybe this, maybe another forum - could not find the article by searching), or further tests I could carry out, before I take the phone into the repair shop (which I am not sure if there is such in my area)
TIA,
Stefan
can your phone charge with the phone off? Turn off the phone and then plug it in, do you see a big battery icon charging? Also is your phone rooted?
MilkSteakJellyBz said:
can your phone charge with the phone off? Turn off the phone and then plug it in, do you see a big battery icon charging? Also is your phone rooted?
Click to expand...
Click to collapse
Upon turning the phone off and first plugging it in, it depicts a grey battery with a non-spinning wheel in the center. After approx. 10sec the screens starts showing a semi-filled with green battery, with a scrolling bar of dots underneath it (active this time, unlike the wheel described before).
I am sure that everyone knows what I am talking about, having seen it many times before, even if my description is not that good. The issue is that I have never paid attention to this part - mostly because I almost never had the phone plugged into power and not immediately turned on.
Observation after doing the above: after having left the phone off for almost an hour, the battery charge decreased (84% -> 80%) while the phone was plugged in.
NOTE: When the charge was 100%, by using a battery I charged with an external samsung charger, I also re-calibrated the battery using the app (phone is rooted, but always using the stock ROM). Just FYI - if that matters.
Thanks for any [ongoing] assistance.
ok if your phone was off and plugged in, and was still losing charge then I'm not sure what to do, sorry, hopefully someone else who has experienced and solved this can help you out.
my issue was similar to you where i couldn't charge my phone while it was on, i could only do it while it was off...it was a software issue, so i flashed the stock ROM, started from scratch and everything was fine from then on.
if you havent already, make a back up of all your important data (msgs, apps, etc.) download a stock rom (http://forum.xda-developers.com/showthread.php?t=2276645) and flash it, maybe that might solve the issue
The beeps may have been the phone detecting the charger on then off multiple times. Check the charge port on the phone for any breaks or debris.
Otherwise I dont know what to tell you aside from try another cable and charger. Sorry.
Sent from my SGH-T999 using xda premium
Damn ! I had this error too but it would charge but so SLOW! It was on a ROM/KERNEL that i've flashed , I cant remember wich one. Try charge your battery in Recovery ( this was my solution )

SM-T320 Issues, not charging at all

Okay, so I installed CM13 sometime in April I believe. It was working fine for the most part, battery life wasn't any worse than stock, and I couldn't do OTA updates and had an early nightly build on it.
A couple weeks ago, after my kids let the battery deplete all the way (again), I plugged it in overnight. I should add that when the device was being used while charging, it would get VERY warm at the USB port. The next morning, when I turned it on, it flashed the Samsung boot logo, flickered a bit and shut off. I tried going into recovery, looked through these wonderful forums and even re-seated the battery. It would showed the large empty battery symbol once, sometimes boot the Samsung logo again but always flicker and shut off in about 1-2 seconds. This happened about 3-5 times. Now it doesn't do anything at all.
Before I drop any funds on a battery (I'm on a very tight budget) should I try anything else? Should I be thinking of changing the USB port instead?
try another 5v 2+A charger and micro usb cable
nickweed said:
Okay, so I installed CM13 sometime in April I believe. It was working fine for the most part, battery life wasn't any worse than stock, and I couldn't do OTA updates and had an early nightly build on it.
A couple weeks ago, after my kids let the battery deplete all the way (again), I plugged it in overnight. I should add that when the device was being used while charging, it would get VERY warm at the USB port. The next morning, when I turned it on, it flashed the Samsung boot logo, flickered a bit and shut off. I tried going into recovery, looked through these wonderful forums and even re-seated the battery. It would showed the large empty battery symbol once, sometimes boot the Samsung logo again but always flicker and shut off in about 1-2 seconds. This happened about 3-5 times. Now it doesn't do anything at all.
Before I drop any funds on a battery (I'm on a very tight budget) should I try anything else? Should I be thinking of changing the USB port instead?
Click to expand...
Click to collapse
I know that once my battery is completely depleted, I had to re-seat the battery connection cable, then I plugged the tablet into my PC for about an hour and got that same battery symbol with a circle indicator. After the hour passed, I plugged it into a standard Samsung charger and let it charge from the adapter fully. This has happened to me a few times and the above method has always worked for me! Good Luck!
predator1584 said:
I know that once my battery is completely depleted, I had to re-seat the battery connection cable, then I plugged the tablet into my PC for about an hour and got that same battery symbol with a circle indicator. After the hour passed, I plugged it into a standard Samsung charger and let it charge from the adapter fully. This has happened to me a few times and the above method has always worked for me! Good Luck!
Click to expand...
Click to collapse
I'll give it a shot, thanks! At the very least, I know the USB port is doing something since it gave me a quick battery/circle indicator after I plugged it in to a plug charger this time!
predator1584 said:
I know that once my battery is completely depleted, I had to re-seat the battery connection cable, then I plugged the tablet into my PC for about an hour and got that same battery symbol with a circle indicator. After the hour passed, I plugged it into a standard Samsung charger and let it charge from the adapter fully. This has happened to me a few times and the above method has always worked for me! Good Luck!
Click to expand...
Click to collapse
Well, it took about 15 hours of being plugged in to fully charge, after bring plugged in for a full day just to get it to power up at all!
So now that I can turn it on and stuff, it's getting VERY warm to the touch. I do remember it getting warm before, but never this warm. Right now it's not in it's case, which might have hidden the heat before.
It's mostly on the left side of the device where the heat is most intense, right about at the middle of the device. Is this a signal of the battery needing to be replaced?
And thanks! :good:
nickweed said:
Well, it took about 15 hours of being plugged in to fully charge, after bring plugged in for a full day just to get it to power up at all!
So now that I can turn it on and stuff, it's getting VERY warm to the touch. I do remember it getting warm before, but never this warm. Right now it's not in it's case, which might have hidden the heat before.
It's mostly on the left side of the device where the heat is most intense, right about at the middle of the device. Is this a signal of the battery needing to be replaced?
And thanks! :good:
Click to expand...
Click to collapse
Glad to hear you got the device to come back to life, but in regards to the battery... I've always noticed the heated area in the center left side of the device when multi-tasking. Personally, I flashed a CyanogenMod Rom and have seen less heating issues than when I used the standard TouchWiz Roms. I'm really trying to prevent my tablet getting to the point of a battery replacement, but the Rom seemed to make a difference for me.
The cpu/soc is in the bottom middle (when device is held landscape mode), it will get warm / hot depending on what tasks the tablet is doing, under idle conditions it should not be hot, turn screen brightness down too, when charging it should get warm near the usb port and maybe slightly warm on the back but not hot.

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