Develop Bugs

Desire not charging :-(

Had the new phone for a few days now, I got the 'battery low' so plugged the phone to the mains charger, however...
Previously the green battery elements inside the symbol would move from right to left (indicating charging), along with a lightning flash inside the battery symbol, I now get the the lightning flash but no moving battery elements.
The phone indicates the batter is being charged but the battery is not actually taking a charge.
Have done a factory reset in case it's a software issue but no joy - looking like a hardware fault or a knackered battery (already!!) so will take back to CPW tomorrow.
Not good.....

sahajesh said:
Had the new phone for a few days now, I got the 'battery low' so plugged the phone to the mains charger, however...
Previously the green battery elements inside the symbol would move from right to left (indicating charging), along with a lightning flash inside the battery symbol, I now get the the lightning flash but no moving battery elements.
The phone indicates the batter is being charged but the battery is not actually taking a charge.
Have done a factory reset in case it's a software issue but no joy - looking like a hardware fault or a knackered battery (already!!) so will take back to CPW tomorrow.
Not good.....
Click to expand...
Click to collapse
how do you know that the battery is not "actually" taking a charge?

sahajesh said:
Had the new phone for a few days now, I got the 'battery low' so plugged the phone to the mains charger, however...
Previously the green battery elements inside the symbol would move from right to left (indicating charging), along with a lightning flash inside the battery symbol, I now get the the lightning flash but no moving battery elements.
The phone indicates the batter is being charged but the battery is not actually taking a charge.
Have done a factory reset in case it's a software issue but no joy - looking like a hardware fault or a knackered battery (already!!) so will take back to CPW tomorrow.
Not good.....
Click to expand...
Click to collapse
theres aways bound to be hardware issues with the first batch of phones released from the ware house, just the same as there will always be bugs with a piece of software. don't get yourself down about the quality of the phone.

irkan said:
how do you know that the battery is not "actually" taking a charge?
Click to expand...
Click to collapse
Battery level in About Phone/Battery is stuck on red, even after 45 mins.

slaming said:
theres aways bound to be hardware issues with the first batch of phones released from the ware house, just the same as there will always be bugs with a piece of software. don't get yourself down about the quality of the phone.
Click to expand...
Click to collapse
I agree, my 'not good' was meant more as it's gonna be a pain to get it swapped and time to reinstall apps etc. I'm an IT man so well aware of 'first batch' issues

sahajesh said:
Had the new phone for a few days now, I got the 'battery low' so plugged the phone to the mains charger, however...
Previously the green battery elements inside the symbol would move from right to left (indicating charging), along with a lightning flash inside the battery symbol, I now get the the lightning flash but no moving battery elements.
The phone indicates the batter is being charged but the battery is not actually taking a charge.
Have done a factory reset in case it's a software issue but no joy - looking like a hardware fault or a knackered battery (already!!) so will take back to CPW tomorrow.
Not good.....
Click to expand...
Click to collapse
Are you charging the phone from the AC adaptor or USB cable via your PC?
Does sound like a hardware issue, I suppose your phone will have a 2 year warranty anyways.

Mastoid said:
Are you charging the phone from the AC adaptor or USB cable via your PC?
Click to expand...
Click to collapse
Both - have tried AC and USB.

Get a spare battery to check that the problem is not with the battery

Phew, phone picked up a charge overnight and is now charging correctly (not that I had to do much to run it flat again!).

sahajesh said:
Phew, phone picked up a charge overnight and is now charging correctly (not that I had to do much to run it flat again!).
Click to expand...
Click to collapse
That's good news. I don't particularly think the offical HTC AC adaptor chargers are that impressive. On my older phone (Touch HD), it was the exact same stock charger from HTC which I used and, on many occasions, my phone's orange LED would not come on at all and was very temperamental. The USB sync cable worked fine though when charging via PC.

mines done this now, discharged overnight for no apparent reason and now very very very slowly charging up again. Hope its not faulty as getting a replacement is going to take weeks!

Last night mine seem to be not taking a charge, it had been plugged in for at least 45 minutes and had the charger symbol on the battery, but when I unplugged it brought up the message saying low power (battery was still at 4%)
Restarted and it seemed to charge ok. Today at work charging off USB is really really slow compared to my G1.
Liam

Same charging issue here. Won't charge over USB or AC. The bolt is on the battery but the green isn't moving. The same happened last night but it seemed to eventually start charging in the night.

Same issue here. Bit annoying really, phone is getting rather warm, and not picking up any charge. Going to try a factory reset, see if it helps with my case. Most likely not, but can at least try.

having the same problem now, any chances?

Update, it does charge right now, but i got to boot with the powercord connected. Pulling out the usb cord and putting it back in makes the orange led disappear and it doesnt charge any further until i reboot with the plug in. Kinda odd.. doesnt charge that fast either. Im using rcmix 1.5 and hboot cm7
Sent from my HTC Desire using XDA App

i had some wtf bug a few minutes ago. the bat showed 63% full and one our later the phone was off because bat 0% Ö_ö i have no clue why, because everthing like wlan etc. was off

Well, it seems to turn out i had an ordinary usb brick. XDA has a thread on this, but these way to restore is easier: http://android.modaco.com/content/h...com/309939/usb-brick-rickrolled-b0rked-fixed/
i'm on again

This might also be caused by bootloop, as where it keeps restarting & draining your battery. Keep an eye on that as it happened to me once at night. Woke up & phone was all warm & battery empty.

Battery won't charge/Weird battery problems

Hey guys, I recently had a problem with my screen turning on and off on it's own but finally it stopped. But now I'm having even worse problems.
Basically what is happening is that my phone won't charge. Last night it was at 60% and I put it in the charger. I woke up in the middle of the night and I checked my phone and it was fully charged, so I went back to bed. When I woke up in the morning to take my phone it was only at 49%, so I plugged it back in and it charged to 54% before I had to go. I barely used to phone all day to conserve on power since I didn't really have much left. So, it's at 40% battery when I get back home and I plug it into to charge. I left it for an hour or two and went to go check on it. It didn't charge at all. In fact all the stats were saying that it was discharging. So I unplugged it from the back side (where the charger is in the wall) and the lightning bolt was still in the top corner. I freaked out and unplugged it from the usb port and it stopped, when I plugged it back into the usb (without power from the power outlet) it showed that it was still charging which was really weird. I tried everything such as taking out the battery and putting back in. I even tried to use a different usb cable to charge it with no success. But still everything says it's discharging.
I have no idea what to do? Could this a sign that the battery is failing, should I buy a new one? Does anybody have any idea of what might be happening? I've been looking everywhere but I haven't found any solutions

It's probably input voltage dropping caused by USB cable. Try another cable and see.

Well the problem stopped for a few days but now it back again, I plug it in to charge and it just doesn't charge, it recognizes that it's plugged in but it just won't charge.

I'm now attempting to charge it with a different cable again to see if it works. If it doesn't could this be a sign of a battery issue? Because if it is I can buy one tomorrow.

I'm starting to think it might be the charging point, hypothetically if I were to send it to Samsung for repairs, how much would they charge for replacing the charging port. Or would it easier to replace it myself if I were to buy one off ebay? How difficult is it to replace the charging port?

Not Charging After Full Drain. Not Turning On When Plugged In

So I'm having a problem where I drained my battery and the phone shut itself off with 1% to 2% battery life remaining. I've left it charging for a good 45 minutes now. Turned it on, and it reported 1%. Thinking that it was just a reporting error, I unplugged it, and the phone promptly shut itself off. Now another 30 minutes has passed, unplugged it, turned it on. The phone refuses to turn on! It will however show the battery charging animation, so I know it's not bricked or anything. I guess my only solution is to leave it charging while it's off overnight, even though I need to use my phone right now... That important person will have to wait :crying:
Edit: Works again... Though it does not show my battery life correctly. It says 15% when it's probably more like 2%.

Make sure it's plugged into a wall and not your computer.
Sent from my Optimus G using Tapatalk 2

BMelz said:
Make sure it's plugged into a wall and not your computer.
Sent from my Optimus G using Tapatalk 2
Click to expand...
Click to collapse
It was plugged in to the wall.

geokilla said:
It was plugged in to the wall.
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Click to collapse
Might want to use a different cable.. i have read that the cable and possibly even the wall adapter can be flakey.. if you have a spare cable try to use it instead of the lg one..

Original LG cable is fine. It's ever since I drained the battery it's started to act weird. I plugged it in at 3% in hopes of "calibrating" the batterystats and it was charging fine. Up till now. I caught a glimpse of my phone turn itself off while charging.
Now it's randomly decided to turn itself on and bootloop... And back to charging animation while off we go. What the hell? The battery isn't charging... Switching cables didn't help btw.
Found a third cable. Temporarily working..

geokilla said:
Original LG cable is fine. It's ever since I drained the battery it's started to act weird. I plugged it in at 3% in hopes of "calibrating" the batterystats and it was charging fine. Up till now. I caught a glimpse of my phone turn itself off while charging.
Now it's randomly decided to turn itself on and bootloop... And back to charging animation while off we go. What the hell? The battery isn't charging... Switching cables didn't help btw.
Found a third cable. Temporarily working..
Click to expand...
Click to collapse
Hmmm maybe the charger? Sounds to me like its not getting proper power hence the shutting down while plugged in.. but what do I know heh

I have the same problem. Plugged the phone in at about 3% and walked away. Came back an hour later to find it stuck in a loop of the LG logo and a black screen. I can sometimes get it into recovery, and from there see that the battery percentage will go from 0% to 15% and back to 0%. It's like the battery is bad.

I think it's a problem with the ROM/firmware where we can't drain it and hope to charge it up again..

I'm still running v1 of the jb release and last night I used my phone until it shut down at 2%, charged it up fine, and its been ok, knock on wood. One weird thing is that if I use the phone while on the charger, and I mean light tapatalk usage, the phone will drop to 99%, even while plugged in. Weird.
Sent from my LG-E971 using Tapatalk 2

ATRIXXIRTA said:
I'm still running v1 of the jb release and last night I used my phone until it shut down at 2%, charged it up fine, and its been ok, knock on wood. One weird thing is that if I use the phone while on the charger, and I mean light tapatalk usage, the phone will drop to 99%, even while plugged in. Weird.
Sent from my LG-E971 using Tapatalk 2
Click to expand...
Click to collapse
That's normal. When the phone is charged at 100% it stop charging to avoid the battery to be overcharged thus reducing it's durability.

Not charging again... My phone maintained a charge between 10% and 25% or so according to the battery usage graph. So I switched cables again. I went into the service menu and got a screenshot of the charging test this time. First pic is with the LG cable. Second is with a Samsung cable. Third picture is back with LG cable after the battery successfully got charged past the "low battery zone" with the Samsung cable.

I have a similar problem with the stock charger. After a few weeks of working perfectly, it just sopped charging my Optimus G.
Bizarrely, it charges my wife's Galaxy S2 HD LTE without issues.
And the charger from my Sony-Ericsson Xperia pro charges the Optimus without issues.
It's almost like the stock charger burns out something internally such that it doesn't output enough voltage/amperage/current.
Sent via the magic of an Optimus G (E971) running CM 10.1.

So it happened again... But this time, it occurred in between 20% to 40% battery life while charging. It's probably the LG cable.. Gonna call support and ask for another.

geokilla said:
So it happened again... But this time, it occurred in between 20% to 40% battery life while charging. It's probably the LG cable.. Gonna call support and ask for another.
Click to expand...
Click to collapse
I have a similar situation -- I powered down my phone one time at 5 %, did not wake up until one hour of charge, then last night tried again with about 40 % of battery left, same problem. I was wondering at first if the phone did not go to power down properly, and that the battery would drain through that, but then I just did another test with my battery at 30 %, and the phone did not want to restart until plugged in for 5 minutes.. It's almost as if the booting process is just this huge battery drain, sucking all the juice to start the phone in a peak of electrical rage.. anyway -- I noticed that yesterday, I was trying to restart the phone after a while, it would start to boot but it seemed it owuld just miss a little bit of juice to complete the process, then finally when it made it to screen it was at about 10 %..
Could it be that fix we used in the stock rom to get the screen at more than 65 %, and the cpu at 1512 mhz ? It seems more software related than hardware in my case, meaning I don't beleive it is the cable

Hate to revive an old thread, but as the new owner of an LGOG i just ran across this problem the other day. My phone has been able to go two day on a charge, and last week I forgot to charge it on night. Found it dead the next day. was leaving so I took it intending to charge at work or in the car. Car charger had no effect, but upper portion of phone got hot. plugged it in at home, same thing, charging icon, getting hot, but not charging. Also noted dim screen glow all the time.
tried 2o second hold on power button, vol up and down, got into the download screen and the bootloader screen, but no charge. Finally held the power button and vol. up and red charging light came on. Held it for a minute and the red charging light stayed on, let go out it went. Decided to try a couple of rubber bands around the phone to hold in the buttons, and it worked ---phone charged fully and operates as usual.
Thought I'd pass my experiance on to help anyone else with similar problem. Any idea why this worked?

I don't know, but I do know that getting to android 4.3 roms like the ones in Houstonn's thread have cured my O. G. from that, and from also constant and random camera reboot, and from also maps freaking out when plugged in in the car..
Sent from Somewhere using my Dog

For anybody that runs into this problem
I had this problem and tried for hours and hours to fix it. When you stick the usb charger into your phone, it literally takes like 5 hours to charge 2% when it's in this state
So it never gets to a point of wanting to turn on because the phone gets too hot trying to charge
My solution: Put a bunch of ice in a bowl, then put something over that like a bag, aluminum foil, basically anything that would be a barrier between the ice and your phone to keep it from getting wet
Now let it charge with the phone sitting on top of that ice for a few hours(make sure to add new ice as it melts) and your phone will charge up enough that it can be fully turned on. Then just let it keep charging
This worked for me after trying other things for hours. If this didn't work i was gonna open the phone and pull the battery

After the last update I have not had this issue. I've run my phone dead a few times and now it always charges - no issue.
philliboy said:
I had this problem and tried for hours and hours to fix it. When you stick the usb charger into your phone, it literally takes like 5 hours to charge 2% when it's in this state
So it never gets to a point of wanting to turn on because the phone gets too hot trying to charge
My solution: Put a bunch of ice in a bowl, then put something over that like a bag, aluminum foil, basically anything that would be a barrier between the ice and your phone to keep it from getting wet
Now let it charge with the phone sitting on top of that ice for a few hours(make sure to add new ice as it melts) and your phone will charge up enough that it can be fully turned on. Then just let it keep charging
This worked for me after trying other things for hours. If this didn't work i was gonna open the phone and pull the battery
Click to expand...
Click to collapse

matt832 said:
After the last update I have not had this issue. I've run my phone dead a few times and now it always charges - no issue.
Click to expand...
Click to collapse
What update are you referring to? I don't get over the air updates. Mine is off contract.

philliboy said:
What update are you referring to? I don't get over the air updates. Mine is off contract.
Click to expand...
Click to collapse
Last fall. I had to go to the stock rom, do the update, reroot, then all was fine.

Really odd Charging situation

I got great battery life yesterday (better than usual I'd say....had about 50% left after about 3 hours of screen on and 13 hours off the charger, so I let it sit off the charger over night. Not something I normally do. When I woke up I used it for a bit and got to about 21 hours off charger and 4 hours of screen on....the important thing is this:
when I plugged it back in, it started carging like normal I left the room for a bit, came back.....and it was up a couple percent, but said it was no longer charging. I've reseated the charging cable a couple of times, to no avail. When the phone is on, it won't respond to the cable at all. If I turn the phone off, and plug in the cable, it comes on, acts like it knows it's charging. but keeps bouncing from the Samsung screen to the battery charging screen (no animation though) and a quick vibrate. It seems like if I leave it on, and leave it with the charger in, it'll charge, but it's not reflected in the battery %. if I reboot, it'll go up some, but not as quickly as it should have.
I've been fighting this all day and am finally up to the high 70s. also, if the phone is on, and I have the cable plugged in, but pull the battery, the phone will stay on via the power cable for about 3 seconds. Have been using DartStalker 6 with the Compulsion Kernel. I had an old version of that kernel so I updated to 10 with no change. Obviously wiped cache and dalvik for that....
it seems really weird that it kinda knows it's being charged, but.....seems
IDK....any ideas? suggestions? oh, also if I plug the cable into my laptop, the laptop doesn't see the device.
also, stock cable and charger block. have tried different regular USB cables and chargers....specifically whatever my wife is using to charge (successfully) her HTC One Mini.

just had more weird stuff happen. got home threw the phone on the charger, hooray! it shows that it's charging! after letting it sit for a bit I check it....it's lost juice. UGH!
Went to T-Mobile today. New phone should be here in 2 days. Oh well.....

Unexpected symptoms, need help assessing and figuring possible solutions

First time posting , I guess, usually I just browse through for info... but now I feel a bit in a dead end.
Spent a few days snowboarding with the phone in pocket, so exposure to cold subzero temp. lowest around maybe -10, only symptom during that period was camera started flickering showing purple lines but worked fine later on.
Also had trouble charging one night, as phone spent entire night being plugged in only to show it was discharging the whole time, and battery low in the morning, couldn't get it charge even after cleaning port making sure its clean and dry.
Phone ended up running out juice and powering down completely... it didn't respond for hours (tried different chargers) but than suddenly the power bank I use showed it started drawing about 9V and 0.1/0.2A for some time and it slowly started drawing more power and charging to 100% took more time then usual...
Next time I tried charging it when it became low around 20% it wouldn't charge from the wall charger or battery charger.
Tried a lot of resetting, rebooting, but the battery just started dropping really fast each reset.
Plugged it in and tried the volume up/down, power button reset but all that did was a multiple resets and still wouldn't draw charge from anything.
In the end it just stopped responding to anything.
I would show a few orange flashes when I plug it to something and than stop.
Tried leaving it plugged in all night but nothing. Leaving it alone for 3 days also did nothing.
Then it stopped even showing the few orange blinks.
Current status:
Plugged it into computer usb and started showing orange flashes, decided to leave it plugged in.
Showed on screen the battery and 0% after a few min. Screen brightness increased after 20min.
Now its been 3h and its still only showing 0% for battery and flashing the orange light every few seconds, nothing else.
Will go to sleep now and leave it plugged in computer all night.

mortalk2 said:
First time posting , I guess, usually I just browse through for info... but now I feel a bit in a dead end.
Spent a few days snowboarding with the phone in pocket, so exposure to cold subzero temp. lowest around maybe -10, only symptom during that period was camera started flickering showing purple lines but worked fine later on.
Also had trouble charging one night, as phone spent entire night being plugged in only to show it was discharging the whole time, and battery low in the morning, couldn't get it charge even after cleaning port making sure its clean and dry.
Phone ended up running out juice and powering down completely... it didn't respond for hours (tried different chargers) but than suddenly the power bank I use showed it started drawing about 9V and 0.1/0.2A for some time and it slowly started drawing more power and charging to 100% took more time then usual...
Next time I tried charging it when it became low around 20% it wouldn't charge from the wall charger or battery charger.
Tried a lot of resetting, rebooting, but the battery just started dropping really fast each reset.
Plugged it in and tried the volume up/down, power button reset but all that did was a multiple resets and still wouldn't draw charge from anything.
In the end it just stopped responding to anything.
I would show a few orange flashes when I plug it to something and than stop.
Tried leaving it plugged in all night but nothing. Leaving it alone for 3 days also did nothing.
Then it stopped even showing the few orange blinks.
Current status:
Plugged it into computer usb and started showing orange flashes, decided to leave it plugged in.
Showed on screen the battery and 0% after a few min. Screen brightness increased after 20min.
Now its been 3h and its still only showing 0% for battery and flashing the orange light every few seconds, nothing else.
Will go to sleep now and leave it plugged in computer all night.
Click to expand...
Click to collapse
Have you tried a different USB cable & charger?
There have been numerous reports in these forums concerning charging issues with the device. If you've cleaned the USB port on the phone and have tried multiple USB cables and chargers, then most likely your battery is the culprit and needs to be replaced.

Magnum_Enforcer said:
Have you tried a different USB cable & charger?
There have been numerous reports in these forums concerning charging issues with the device. If you've cleaned the USB port on the phone and have tried multiple USB cables and chargers, then most likely your battery is the culprit and needs to be replaced.
Click to expand...
Click to collapse
In a lot of cases they managed to restart the phone...
Yes I did that. Phone is still showing 0% battery after being plugged in computer usb, I find it funny how it wasn't responding at all to the wall chargers. Now for the question of the day, can I have the battery replaced without losing data? I asked a service center that kinda could be a HTC representative but cannot confirm it and they insisted that they have to do factory reset.

mortalk2 said:
In a lot of cases they managed to restart the phone...
Yes I did that. Phone is still showing 0% battery after being plugged in computer usb, I find it funny how it wasn't responding at all to the wall chargers. Now for the question of the day, can I have the battery replaced without losing data? I asked a service center that kinda could be a HTC representative but cannot confirm it and they insisted that they have to do factory reset.
Click to expand...
Click to collapse
Can you charge the phone up and get the phone to boot to TWRP? If so you can mount your phone to your computer and back up all of your files on your internal storage to your computer.

Magnum_Enforcer said:
Can you charge the phone up and get the phone to boot to TWRP? If so you can mount your phone to your computer and back up all of your files on your internal storage to your computer.
Click to expand...
Click to collapse
I don't have TWRP but I just did manage to enter the stock recovery? and its just sitting there not really charging up but using 9V and 0.4A to stay powered up in that mode.
Can you tell me if I go to service center to get the battery changed will I lose all data by default of that process?

mortalk2 said:
I don't have TWRP but I just did manage to enter the stock recovery? and its just sitting there not really charging up but using 9V and 0.4A to stay powered up in that mode.
Can you tell me if I go to service center to get the battery changed will I lose all data by default of that process?
Click to expand...
Click to collapse
I wouldn't think that merely changing the battery would cause you to lose your data, or why they would do anything to your phone that would wipe your data from the phone.

Magnum_Enforcer said:
I wouldn't think that merely changing the battery would cause you to lose your data, or why they would do anything to your phone that would wipe your data from the phone.
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Click to collapse
Alright, that was my primary concern, thank you. The service sector where I live is pretty bad, and they do stupid stuff, follow stupid rules.
Update: I switched through a couple of chargers, and tried going into recovery after which I initiated a restart, phone booted normally and showed 24% battery, now is connected to original QC 3.0 ... and charging up, but stopped after 1%, I unplugged it and plugged it again and it continues to charge now with steady orange light? this is really nerve wrecking... what is the real issue? battery, charging port?
My goal is to try to charge 100% back up everything and then I can send it service.