Had the new phone for a few days now, I got the 'battery low' so plugged the phone to the mains charger, however...
Previously the green battery elements inside the symbol would move from right to left (indicating charging), along with a lightning flash inside the battery symbol, I now get the the lightning flash but no moving battery elements.
The phone indicates the batter is being charged but the battery is not actually taking a charge.
Have done a factory reset in case it's a software issue but no joy - looking like a hardware fault or a knackered battery (already!!) so will take back to CPW tomorrow.
Not good.....
sahajesh said:
Had the new phone for a few days now, I got the 'battery low' so plugged the phone to the mains charger, however...
Previously the green battery elements inside the symbol would move from right to left (indicating charging), along with a lightning flash inside the battery symbol, I now get the the lightning flash but no moving battery elements.
The phone indicates the batter is being charged but the battery is not actually taking a charge.
Have done a factory reset in case it's a software issue but no joy - looking like a hardware fault or a knackered battery (already!!) so will take back to CPW tomorrow.
Not good.....
Click to expand...
Click to collapse
how do you know that the battery is not "actually" taking a charge?
sahajesh said:
Had the new phone for a few days now, I got the 'battery low' so plugged the phone to the mains charger, however...
Previously the green battery elements inside the symbol would move from right to left (indicating charging), along with a lightning flash inside the battery symbol, I now get the the lightning flash but no moving battery elements.
The phone indicates the batter is being charged but the battery is not actually taking a charge.
Have done a factory reset in case it's a software issue but no joy - looking like a hardware fault or a knackered battery (already!!) so will take back to CPW tomorrow.
Not good.....
Click to expand...
Click to collapse
theres aways bound to be hardware issues with the first batch of phones released from the ware house, just the same as there will always be bugs with a piece of software. don't get yourself down about the quality of the phone.
irkan said:
how do you know that the battery is not "actually" taking a charge?
Click to expand...
Click to collapse
Battery level in About Phone/Battery is stuck on red, even after 45 mins.
slaming said:
theres aways bound to be hardware issues with the first batch of phones released from the ware house, just the same as there will always be bugs with a piece of software. don't get yourself down about the quality of the phone.
Click to expand...
Click to collapse
I agree, my 'not good' was meant more as it's gonna be a pain to get it swapped and time to reinstall apps etc. I'm an IT man so well aware of 'first batch' issues
sahajesh said:
Had the new phone for a few days now, I got the 'battery low' so plugged the phone to the mains charger, however...
Previously the green battery elements inside the symbol would move from right to left (indicating charging), along with a lightning flash inside the battery symbol, I now get the the lightning flash but no moving battery elements.
The phone indicates the batter is being charged but the battery is not actually taking a charge.
Have done a factory reset in case it's a software issue but no joy - looking like a hardware fault or a knackered battery (already!!) so will take back to CPW tomorrow.
Not good.....
Click to expand...
Click to collapse
Are you charging the phone from the AC adaptor or USB cable via your PC?
Does sound like a hardware issue, I suppose your phone will have a 2 year warranty anyways.
Mastoid said:
Are you charging the phone from the AC adaptor or USB cable via your PC?
Click to expand...
Click to collapse
Both - have tried AC and USB.
Get a spare battery to check that the problem is not with the battery
Phew, phone picked up a charge overnight and is now charging correctly (not that I had to do much to run it flat again!).
sahajesh said:
Phew, phone picked up a charge overnight and is now charging correctly (not that I had to do much to run it flat again!).
Click to expand...
Click to collapse
That's good news. I don't particularly think the offical HTC AC adaptor chargers are that impressive. On my older phone (Touch HD), it was the exact same stock charger from HTC which I used and, on many occasions, my phone's orange LED would not come on at all and was very temperamental. The USB sync cable worked fine though when charging via PC.
mines done this now, discharged overnight for no apparent reason and now very very very slowly charging up again. Hope its not faulty as getting a replacement is going to take weeks!
Last night mine seem to be not taking a charge, it had been plugged in for at least 45 minutes and had the charger symbol on the battery, but when I unplugged it brought up the message saying low power (battery was still at 4%)
Restarted and it seemed to charge ok. Today at work charging off USB is really really slow compared to my G1.
Liam
Same charging issue here. Won't charge over USB or AC. The bolt is on the battery but the green isn't moving. The same happened last night but it seemed to eventually start charging in the night.
Same issue here. Bit annoying really, phone is getting rather warm, and not picking up any charge. Going to try a factory reset, see if it helps with my case. Most likely not, but can at least try.
having the same problem now, any chances?
Update, it does charge right now, but i got to boot with the powercord connected. Pulling out the usb cord and putting it back in makes the orange led disappear and it doesnt charge any further until i reboot with the plug in. Kinda odd.. doesnt charge that fast either. Im using rcmix 1.5 and hboot cm7
Sent from my HTC Desire using XDA App
i had some wtf bug a few minutes ago. the bat showed 63% full and one our later the phone was off because bat 0% Ö_ö i have no clue why, because everthing like wlan etc. was off
Well, it seems to turn out i had an ordinary usb brick. XDA has a thread on this, but these way to restore is easier: http://android.modaco.com/content/h...com/309939/usb-brick-rickrolled-b0rked-fixed/
i'm on again
This might also be caused by bootloop, as where it keeps restarting & draining your battery. Keep an eye on that as it happened to me once at night. Woke up & phone was all warm & battery empty.
Related
I'm not sure if this is the right place to ask this, please excuse my ignorant.
I have an EVO that won't charge. I've read a lot from Google search results that this is a common problem among many users. However, the port seems to be working, because my computer will recognize the phone and storage when I plug it in. The charge led will come on, and the indicator on the phone will say that it's charging, but the phone is actually only discharging while plugged in. Eventually the led will turn itself off, and the phone stops telling me that it's charging when the battery is down to its last drop.
I hope that someone with similar problem can help me with fixing this, or if anyone cause tell me if it's possible to fix? I want to send it in to HTC since I think the phone is under warranty, even if I don't have the protection plan from Sprint? The problem is the touch glass is cracks, and I don't know if they'll fix the USB port without saying that I broke it and won't cover that under the warranty. I want to buy a new screen and replace the broken one, but if I open up the phone it would void the warranty as well...
So I'm stuck with a discharging phone, cracked screen, and having to carry around 3 separate batteries everyday, and I have no idea what step I need to take.
Please help?
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Concordium said:
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Click to expand...
Click to collapse
Doubt it's the charger as it was stated that the computer connection works - should get a bit of a charge from that. I agree that a Sprint visit is due.
Just went through this myself! Would plug my phone in before bed and wake up with the phone at 2% or so. Thought it was the battery- so i took my battery to have the sprint store check it, they did say it was bad. So i bought 2 batteries off ebay.
I got the batteries and still had the issue. So then I took my phone to the sprint store and had them check the micro-usb port. They said it was fine and they cleaned it out cause dirt/dust was in it. Still had the problem..
So I bought a new micro-usb cable of monoprice (still using the same wall charger) , and that solved the issue! Had a bad cable. Now my phone charges super quickly in matter of 4hrs.
It could still be the charger. The USB cable sends data and power through different pins. So a bad cable could still transfer data while not pushing a charge.
Sent from my PC36100
It's gotta be the port happen to mine and I was able to get it fix as long as the port was still attached to the motherboard, if its not attached then have to go thru the insurance.
EVO with Identity Crisis
I was able to connect to my computer and send data just fine with the old (broken) usb cable.
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
kzn said:
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
Click to expand...
Click to collapse
Definitely sounds like a port issue then. If you return to Sprint and review what you've done, as well as the result of your previous trip, then they should be able to take care of you. If they try to tell you it's the battery again just stand your ground. Good luck.
I had a similar issue. I tried everything. It wasn't until I found my HTC cable that it started charging again. I work in IT and tried cables from everything I could get my hands on (blackberries, external drives etc. ) The cable that came with my phone was the only thing that worked.
Sent from my PC36100 using XDA App
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
mexigga said:
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
Click to expand...
Click to collapse
If you replaced the port yourself, I would love to know how to do it!
Took the phone back to Sprint and they said there's nothing they can do. I don't have the protection plan so I couldn't even pay the $100 to get it replaced (although I probably wouldn't as I can upgrade my contract and get a new phone soon). They also told me that HTC wouldn't cover it under their warranty because the screen is cracked and they will blame that on me for misused. I tried to check the warranty policy on HTC, but the page is not even available. Does anyone have experience dealing with HTC? I bought a replacement screen, I'd like to replace the screen but don't want to open up the phone if there's a chance HTC will fix the USB port...
HTC EVO 4G Won't - Stopped Charging Battery Issue
Hey Guys,
Two nights ago I woke up to an EVO that was plugged in with a Cellet
extractable charging cord, as it is just about every night. But, the phone was
still showing that it was charging the battery, animation with lighting bolt,
at only 50% charged after about 6.5 hours of charging. Hmmm....
The latter after trying to charge in the coffee shop first with Cellet chord in the
wall then a portable 3500mah solar portable charger; the phone not seeming to
charge at or past 50% charged.
My EVO is rooted but still with the stock ROM and the gingerbread 2.3.3 OTA
update. The battery is a Seido 1750mah and SetCPU is at 245 - 998mhz. The
phone has only been rooted for a few weeks, but I don't see where rooting
would interfere with battery charging.
I've pulled the battery out, several times to no avail. Switched back to the
stock battery, same results. However, if the battery is less than 50% full
the phone will charge the battery to 25% or 50%, weird. If the battery is
at 75% or more full, the phone will top off the charge to a green LED at 100%,
sometimes. Sometimes it won't fully charge the battery. Weird.
I read different posts regarding poor USB chords so I pulled out the stock
micro USB to USB, a charge only chord I figured, and am trying to top
off the Seido battery, which it seems to be doing as it's now full green but
still charging as the animation shows the bolt in the battery and the LED
is still orange.
If put the batteries in the Seido wall charger, the thing the size of a deck
of cards, both batteries fully charge.
I also use Screen Off by Iwashi Soft. That app has worked pretty well with just
a little funkiness now and then. However, while plugged in, I hit the power
button, instead of the home button to turn on the home screen. The phone
wouldn't open to any screen nor would turn on or off. So I ended up
yanking the battery to turn it off then reinstalled battery and turned phone back
on. I don't know if that had any effect on the charging issue, but I took
the icon off the homescreen and am using the power button only, for now.
I don't think both batteries are faulty at the same time at this point. I
don't know if the screen off app caused some wake issue that interferes with
charging the battery.
I do know that when plugging in the phone to charge there's a bit of clunkiness
initially as the phone locks for a second before allowing use for screen or app
and that's always been the case since the gb update. Also, the LED doesn't
always turn green from amber when fully charged with the screen off until
you reboot or use the phone in some way while still plugged in. So there is
some kind of wake issue in the stock ROM. But the latter has never stopped
the battery from charging.
I do know that Plume, the twitter app, started acting clunky with not updating
in the background unless I opened the app at least once after a reboot. But
I don't know if the latter is a wake issue.
Battery still seems normal. Heavy normal use, lots of SMS, tweets, Pulse reading,
Dolphin browsing, I'll kill 50% or more of the battery in 4+ hours. Otherwise, the
phone mostly in standby with periodic email and twitter reads, the battery lasts
all day or more than 24 hours. But the latter rarely happens anymore because I'm
a user.
The battery just went full charge with the stock charging cable just now.
This morning, I woke up with a dead phone, auto shutoff even though it was
plugged in which I did after solitaire and before going to sleep; as a charging
test.
I don't know if it's the phone or the Cellet retractable cord or both that's
stopping the battery from fully charging normally and consistently. I'll need
to get another data-charge combo chord and do more testing; and a new ROM.
Any ideas anybody?
try a new rom and also try using the stock charger and usb cable. Check inside your usb port on your phone for dust as well. Also go into recovery and wipe your battery stats. In the wipe menu for amonRa and under advanced (maybe here, i dont use cwm on my phone) in clockworkmod. also wipe your dalvik-cache just to clear any issues you may have, restart and give it a test. good luck
I just bought a phone with a broken charger port. Broke clean off the board, so my next step is to try to get liquid solder and stick it to the board. Did you take ur phone apart to see if the port is lose?
So I used the stock USB charging chord. Sure enough, it charged the phone.
Then I tried the portable charger at the coffee shop, worked. So the Cellet retractable
chord obviously had a short or something damaged/shorted for the charging part of
the cable after a year + of use and abuse.
What I don't understand, and haven't researched, is why there are charge only
chords; the stock USB HTC chord charges the phone, but the PC won't recognize
the phone's Micro SD card or the phone as an external drive. I presume the duo use
chords have a data path as well as a charging path. And yes, I know to switch the
phone from charge only to disk drive. The Cellet chord would provide the PC with
recognition for the phone's drive.
Considering the latter, what I'm not sure of, and haven't researched, is why when
the phone stopped charging, the chord eventually stopped charging, the phone
status still showed it as charging; the amber LED light on and the battery icon
in charging animation with white bolt showing? I presume that the charging path
still triggered the charging status, except once when I turned the screen back
on the battery icon was not animated and the white bolt not showing so I unplugged
the chord then plugged it back in where the battery icon animation continued.
Fortunately, or not, this forum returned 600+ results for 'battery not charging' and after
sifting through a few, the charging chord was mentioned which prevented a Sprint trip
and me contacting Seido; thankfully.
So I think manufacturers and ROM/kernel developers should visit this issue as a chord
that actually is not charging, or charging at an absurdly low rate, should trigger some alert
and not show a battery icon animation that appears to be charging normally.
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
When I had my sensation I had this every now and then. I had to remove the battery to get it to work.. Nice to know that there appears to be something I can do to sort this out if I get this now
BLAST3RR said:
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
Click to expand...
Click to collapse
It was mentioned that the flashing red (or orange?) meant that the temp was too high.
Just let it cool down, and it will come back.
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
BLAST3RR said:
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
Click to expand...
Click to collapse
Same situation when I had my sensation
Sent from my HTC One X using xda premium
BLAST3RR said:
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
Click to expand...
Click to collapse
Your quite right. Overheating on charge flashes red then green. Never seen a flashing red so can't comment
Sent from my HTC One X using XDA
bagofcrap24 said:
Your quite right. Overheating on charge flashes red then green. Never seen a flashing red so can't comment
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Ah, I have had that once while playing games and having my HOX on charge
Sent from my HTC One X using xda premium
Someone has also posted
flashing orange - low battery
flashing red - very low battery
It could well be the battery level is considered too low to operate. So to protect the circuit and the battery, the device is not allowed to turn on until it is sufficiently charged.
This is currently (no pun intended) happening to my one x, left it plugged into my pc via the htc usb and got flashing red light after a couple of minutes, after a couple of minutes more it stopped flashing and became a solid red light (a sign it is charging from v low battery from m experience) pressed the power button and voilà its come back on. I can't believe htc would let the device get to such a critical state of battery before powering down, can anyone enlighten me as to why it would do this?
(thinking about it i was showcasing the handset to my apple touting buddy and had 3 pretty heavy apps running, it was a couple of hours after i noticed it had killed itself so i'm guessing they were still draining away the power from the background??)
I'm having the same problem. My phone was off when i got home and it wouldn't turn on (I assume the battery was dead). When I put it on the wall charger the red the red light didn't turn on and my phone wouldn't boot. I tried several chargers and cables and also tried to connect it to my pc. After leaving the phone for a few hours (unplugged) i tried to connect it to my pc again and i got the blinking red light. A few minutes later I decided to plug it into the wall and the red light turned on and now it is working normally.
anyone got an idea why it didn't charge at first?
agree chaging cable fixed my flashing red light problem
Poor quality charging/data cable
A poor quality charging/data cable will also impact the ability to charge the HOX in your car. I have two cars, in one I was using an old Blackberry cable and Griffin charge adapter (1amp output) to charge the phone whilst using Car Dock and navigation software. After trial and error I got the screen brightness correct and the phone charged satisfactorily. I say satisfactorily because I still think any electronic device which is connected to an external power supply of sufficient electrical current should operate and charge at full spec. In my other car (1996 Land Rover Discovery) I was using a cheap ebay charging/data cable. Using the same apps and screen brightness the HOX would lose all charge over about a two hour period. With the same Blackberry cable used in my other car, no problem. Hence the cheap ebay cables are now in the bin.
BLAST3RR said:
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
Click to expand...
Click to collapse
Many thanks to you good sir!!!
NorthS said:
Hence the cheap ebay cables are now in the bin.
Click to expand...
Click to collapse
The HTC-cable isn't that good too. I use a Nokia-charger to charge my HOX. Charging is much quicker. Maybe the HTC--charger (and cable) was crappy but i never touch them, i use the Nokia charger and dito USB cable.
Thank you!
blast3rr said:
today i had my one x happily connected to my pc, just transferring some files over by usb. Then when i wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once i disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what i tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now i did get some new micro usb cables from ebay. Very cheap ones. Now i think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once i wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original htc cable again, it still showed the red flashing light. Exact same behavior. Until i (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through pc.
If you find yourself in the same situation with bad usb leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. or your ass, if you rooted it before it stopped charging.
Click to expand...
Click to collapse
thank you! Thank you! That cheap usb was totally the problem!
Small update.
This problem just happened to me. 1 cord gave me flashing red while plugged into the wall and pc. I switched to my other cable and its charging and functioning normally. Cord was the problem.
I had a similar issue with my one x.
It discharged completely, then when I went to charge it I just got the red blinking light for ages. I left it charging overnight thinking the battery was so low it needed a while to charge enough to be able to switch on.
But in the morning it was still flashing and the phone was very hot, so I thought the battery was blown.
So I came on here and saw a suggestion about holding the power button and the volume down button. It went to the boot menu and said there was not enough power for a factory reset or something, so I selected recovery. I then got a warning icon and the phone switched off again, but this time with a solid red light. A
After a while I was able to turn it back on again.
Hope this helps.
Wellllll
I have the HTC One VX. I know this isn't in the same topic, but since I found the thing that helped/worked here, I thought I should share my experience. So I bought my new phone on Sunday, so it is roughly 5 days old...not even a full week. I charged the phone before I went to bed to roughly 80%. I made sure all apps and what not were turned off and pressed the lock button. I woke up in the morning and checked my phone to see what time it was. Had 78% battery left. I left it on my dresser for roughly 2 hours and when I got back from class, I grabbed my phone to check if I had any messages.
The phone didn't turn on and I didn't even get the flashing orange/red light. So I tried charging it and nothing. I changed wires and nothing. I frantically searched the internet and stumbled upon this forum/thread. I tapped the power button at least 15 times consecutively and the phone barely flashed orange. I tried to plug it in again and rapidly pressed the power button 10 more times and the screen finally turned on. It started charging and I checked the battery life. Somehow, in 2 hours my phone drained itself of 78% battery life when it was on the lock screen (its also set to lock after 15 seconds of inactivity) to the point where it couldn't even turn on.
The phone/battery was not even warm/hot or w/e. It had not touched any water. No idea what caused the immense power drain, but glad it is working. Thank you so much for this help
woops, wrong thread
It happens to me allso in this morning, in my opinion is like this: The phone is turning off when basicly you have a little bit batt (lets say something around 5% max) and its turning off to protect data and is showing to you batt empty. Then it cames a user with a charger connected to a power supply (house charger,car charger or directly to pc's usb). You must use a good usb to micro-usb charger (the original ones are't good usb cables) try to use a Nokia usb to micro-usb cable, This was the first problem most usualy. The second one is to pay a HUGE attention to UC, don't uc'it so much because then the charger board will not charge your batt so well. Keep yours HOX safe and anjoy it. Have a nice day boys and girls.
Hi Guys,
Before I start, I have read many threads (I think all) relating to this problem and I have googled, googled and googled.
My Device:
GSM Galaxy Nexus
Problem:
It won't charge. No matter if turned on or off. The battery stays always at 0% and when taking a look at *#*#4636#*#* it says "charging".
What I have tried:
- Bought three different batteries.
- Tried two different cables, incl. the OEM one.
- Tried two different wall chargers.
- Replaced the Micro USB port.
- Wiped, reset etc. the phone.
- Tried different ROMs and Kernels. (Yes, I am desperate).
Any advice what the problem might be?
Thanks in advance!
could be the pins not making proper contract with the battery
crixley said:
could be the pins not making proper contract with the battery
Click to expand...
Click to collapse
Thanks, crixley.
I will check that or do you have any advice how I could make sure that the battery is connected?
DerpyMcHerpy said:
Thanks, crixley.
I will check that or do you have any advice how I could make sure that the battery is connected?
Click to expand...
Click to collapse
take look at any of the pins to see if they appear bent.
crixley said:
take look at any of the pins to see if they appear bent.
Click to expand...
Click to collapse
They look all the same. Not bent, not damaged, not dirty.
hmmm that is really all I can think of..
The fact that it says charging leads me to believe it isn't the port (like most people experience)
crixley said:
hmmm that is really all I can think of..
The fact that it says charging leads me to believe it isn't the port (like most people experience)
Click to expand...
Click to collapse
I have plugged my phone into my computer. It says "not charging" now. This message appears after a few minutes when I turn it on. Same happens when I plug it into the wall.
Now it's getting really strange. I didn't observe this behavior before.
Before I changed the Micro USB port, the message was >always< "not charging".
Now, after the change, it says for 2 minutes "charging" and then it changes to "not charging".
Did you replace the whole USB board as well, or just the port? It sounds like the USB board is bad.
lowandbehold said:
Did you replace the whole USB board as well, or just the port? It sounds like the USB board is bad.
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Hi lowandbehold,
No, I replaced the whole board if we mean the same. I can't post links at this time because I am a new member of XDA, but you can search for "Dock Connector Charging Port with Flex Cable For Samsung Galaxy Nexus i9250" on eBay.
UPDATE: Plugged it back into the wall. It says "charging AC" now and does NOT change to "not charging". Funnily enough, the voltage keeps dropping. From 2040 mV to 1961 mV in two minutes.
i'd say replace the device.
Unfortunately I'm having the exact same problem. I just replaced charging port literally just now and it still won't charge. It says "Charging" but it's not charging. In the Settings it says discharging.
Could it be the battery? I'm thinking of buying a new one and seeing if that works.
PhoenixBlitz said:
Unfortunately I'm having the exact same problem. I just replaced charging port literally just now and it still won't charge. It says "Charging" but it's not charging. In the Settings it says discharging.
Could it be the battery? I'm thinking of buying a new one and seeing if that works.
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I think maybe it's time for you to upgrade to a new phone???
tthaz777 said:
I think maybe it's time for you to upgrade to a new phone???
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I bought the phone brand new in July
PhoenixBlitz said:
I bought the phone brand new in July
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Has anyone found a solution to this yet? with mine it charged fine in the beginning, and then it would only charge to about 86%, and then 84%...then 80%...currently it will only charge to 14%. I can leave it plugged in for 48 hours and it says it is charging but will not go past 14%. it takes a few hours for it to charge from 0% to 14%, but then dies within 30 minutes of EXTREMELY LIGHT use.
I've tried two different batteries which both yield the same results. I have en external battery charger and can charge the battery to full (according to the light on the charger) and place it in the phone and the phone will tell me it is at 14% or 8% or something like that (which makes me believe it has nothing to do with the usb port).
I have explored everything I could think of on the software side. The problem started on Ice Cream Sandwhich, it didn't stop when it was updated to Jelly Bean, I recently rooted it and have tried a few different roms including stock roms and CM10. I tried battery calibration apps.
So far nothing has made a difference. Any Ideas?
Nope no solution has been found. I'm just selling the device (and telling them the problem, so far I'm selling it for $275 and people want it) and I'm going to buy an SIII or a One X
well, this really sucks...it seems that a few unlucky people (like me) have this charing issue...
I too changed my USB flex cable thinking that this was the cause, but nothing changed
the battery icon says charging, but the system says discharging
what a major p*** off, cuz I'm fed up of changing batteries all the time, I have 5 batteries
I hope that someone will be able to figure this one out, cuz its a real brain buster
Any update on this? My phone bought in July is also just started giving this problem. When it is on it simply will not charge. All these months I was using another charger with no issues. I have tried the following:
1. Using the stock charger
2. Bending upwards the male connector in the USB socket.
3. Removing the battery overnight
Nothing seems to work. When off, the phone seems to charge somewhat and charging icon comes on. But charging when off for about 5 hours resulted in battery showing about 50% (from 13%) but it drains very quickly. Sometimes when charging for 30 minutes (when off) and switching it on it shows 100% battery, but then still discharges very quickly. Sometimes it shows very low battery.
Also my notification LED is glowing red since about a month, even when phone is switched off. If I remove the battery and connect the charger, the LED starts glowing red - blinking, so it seems the USB port is providing power as sometimes the battery does show 50% and seems to last a bit from there.
What are my options here? I am on the latest JB OTA update which came around 14/15 Nov. In India, I will get no service from Samsung for the Nexus.
I am going to try a factory reset first and then next see if I can get another battery. And maybe I should return / cancel the Nexus 4 I ordered?
Maybe try wiping battery stats in recovery? I was having similar issues today with "not charging". I was plugged in to the wall with nothing, so I plugged into the computer... ADB enabled and device was connected as a media device. I booted recovery and wiped dalvick and battery stats, rebooted and now it is charging via usb and AC. Don't know what happened, but it worked for me. Hope it helps!
Thanks for the response. Well, I just tried draining out the battery (it took almost 2 days lol) till it would show shutdown warning soon after booting up and then removed the battery and held down the power button. I then charged it in 'off' mode for a few hours, I think overnight. I used the actual Nexus charger instead of the generic one I was using all this while. When I turned it on, there was about 40% charge showing.
There was another JB update which I managed to complete (leaving it on the charger). The phone seemed to work fine, but did not show a charging state, but suddenly the next day on its own when I just plugged in the charger, it showed the 'bolt' charging icon and since then it has been working perfectly.
Simply no clue as to how and why it started working fine. Probably the previous 14 Nov update had some bug which was resolved in the latest update or the latest update reset the battery stats or whatever.
I am more worried about my upcoming Nexus 4 which has a non-removable battery as to what I would do if something like this happens.
Weezil420 said:
Maybe try wiping battery stats in recovery? I was having similar issues today with "not charging". I was plugged in to the wall with nothing, so I plugged into the computer... ADB enabled and device was connected as a media device. I booted recovery and wiped dalvick and battery stats, rebooted and now it is charging via usb and AC. Don't know what happened, but it worked for me. Hope it helps!
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I can 100% guarantee you that wiping battery stats had nothing to do with it.
Hello,
I bought a GN, I9250, European model, made in China 4 days back from a vendor online.
I am having problems charging the phone.
When PHONE is ON
1. When plugged into the included charger/cable, the battery status shows CHARGING (AC) for a few minutes and then changed to NOT CHARGING. Removing the USB plug or switching off the mains and restarting in a minute takes the status back to CHARGING (AC) but again for a few minutes.
2. Tried with multiple chargers and cables with exactly the same results
3. When the phone is connected to USB port in laptop, the charging happens, for a longer duration. The laptop also detects the phone immediately and I can access files etc. After say 20-30 minutes odd the status again goes to NOT CHARGING. However, while the phone is not charging, I can still access files on the phone. This implies the USB connectivity is still perfect, only the charging has stopped.
4. Under no circumstances does the charge go beyond 50% odd, irrespective of the duration of charging
When PHONE is OFF
1. The phone shows the battery icon with bolt for a few seconds and then shuts off. If I click the power button briefly I can see the battery charging icon.
2. I kept the phone in charging with the wall adapter all night, and got 49% charge only, starting from about 10% when put to charge.
The battery indicator graph shows the phone is has never hit a charge level above 65% types.
I have not seen the other charging issue of the phone showing a bolt in the battery icon even if the phone is not plugged in ! (thank god!!!)
I bought it "as new" condition, and performed a factory reset immediately on receiving the phone. So its running stock applications, with almost everything except voice and 2g data on. No applications except Whatsapp are running.
All other aspects of functionality are working well.
I have read hundreds of posts across the web and am not sure what the problem could be with my phone. I am in India and since the phone was bought off the net, its unlikely that it will be provided warranty etc here. In fact I'm not even sure if there will be servicing competency in the technicians here.
I have tried to puch the micro USB tongue by pushing it upwards gently, but cannot really say whether or not it did bend or i was just too fearful. Have tried removing battery etc and all other soft methods written everywhere.
Any help ???
maybe a screwed battery ?
-Jesco- said:
maybe a screwed battery ?
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Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
ketu269 said:
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
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I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
edinchez said:
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
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Hello,
I found another GN and did this experiment.
1. When I plugged in my battery which was showing 53% on my phone into the other phone it showed 79%.
2. When I charged the other GN with my battery inside, it charged to 100%
3. When I put my battery back into my phone, it showed 67%
4. When I put in the other GN battery into my phone it showed 49%, while it was showing 82% in the other GN.
5. I was able to charge this other battery in my phone to 60%.
6. When I put it back into the other GN it showed 94% charge.
Apparently my battery seems to be ok. Also, it seems that my phone is charging ok too. But there may be a problem with the phone detecting the battery level !!
Any thoughts?
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
goofy_79 said:
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
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some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
memaro_maro said:
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
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goofy_79 said:
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
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Click to collapse
your battery got data detected.. maybe this 3800mah extended battery was totally crap.
give 2-3 day period. charge wt ac plug & usb charging method. see if got any different between this 2 merhod. if not, try buy the good replacement before your emmc fried.
* maybe u should ask to another forum.. gnex accessories /batteries. they must be got some experiences wt this type of extended batteries. maybe.??
Okay, so I installed CM13 sometime in April I believe. It was working fine for the most part, battery life wasn't any worse than stock, and I couldn't do OTA updates and had an early nightly build on it.
A couple weeks ago, after my kids let the battery deplete all the way (again), I plugged it in overnight. I should add that when the device was being used while charging, it would get VERY warm at the USB port. The next morning, when I turned it on, it flashed the Samsung boot logo, flickered a bit and shut off. I tried going into recovery, looked through these wonderful forums and even re-seated the battery. It would showed the large empty battery symbol once, sometimes boot the Samsung logo again but always flicker and shut off in about 1-2 seconds. This happened about 3-5 times. Now it doesn't do anything at all.
Before I drop any funds on a battery (I'm on a very tight budget) should I try anything else? Should I be thinking of changing the USB port instead?
try another 5v 2+A charger and micro usb cable
nickweed said:
Okay, so I installed CM13 sometime in April I believe. It was working fine for the most part, battery life wasn't any worse than stock, and I couldn't do OTA updates and had an early nightly build on it.
A couple weeks ago, after my kids let the battery deplete all the way (again), I plugged it in overnight. I should add that when the device was being used while charging, it would get VERY warm at the USB port. The next morning, when I turned it on, it flashed the Samsung boot logo, flickered a bit and shut off. I tried going into recovery, looked through these wonderful forums and even re-seated the battery. It would showed the large empty battery symbol once, sometimes boot the Samsung logo again but always flicker and shut off in about 1-2 seconds. This happened about 3-5 times. Now it doesn't do anything at all.
Before I drop any funds on a battery (I'm on a very tight budget) should I try anything else? Should I be thinking of changing the USB port instead?
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I know that once my battery is completely depleted, I had to re-seat the battery connection cable, then I plugged the tablet into my PC for about an hour and got that same battery symbol with a circle indicator. After the hour passed, I plugged it into a standard Samsung charger and let it charge from the adapter fully. This has happened to me a few times and the above method has always worked for me! Good Luck!
predator1584 said:
I know that once my battery is completely depleted, I had to re-seat the battery connection cable, then I plugged the tablet into my PC for about an hour and got that same battery symbol with a circle indicator. After the hour passed, I plugged it into a standard Samsung charger and let it charge from the adapter fully. This has happened to me a few times and the above method has always worked for me! Good Luck!
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I'll give it a shot, thanks! At the very least, I know the USB port is doing something since it gave me a quick battery/circle indicator after I plugged it in to a plug charger this time!
predator1584 said:
I know that once my battery is completely depleted, I had to re-seat the battery connection cable, then I plugged the tablet into my PC for about an hour and got that same battery symbol with a circle indicator. After the hour passed, I plugged it into a standard Samsung charger and let it charge from the adapter fully. This has happened to me a few times and the above method has always worked for me! Good Luck!
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Click to collapse
Well, it took about 15 hours of being plugged in to fully charge, after bring plugged in for a full day just to get it to power up at all!
So now that I can turn it on and stuff, it's getting VERY warm to the touch. I do remember it getting warm before, but never this warm. Right now it's not in it's case, which might have hidden the heat before.
It's mostly on the left side of the device where the heat is most intense, right about at the middle of the device. Is this a signal of the battery needing to be replaced?
And thanks! :good:
nickweed said:
Well, it took about 15 hours of being plugged in to fully charge, after bring plugged in for a full day just to get it to power up at all!
So now that I can turn it on and stuff, it's getting VERY warm to the touch. I do remember it getting warm before, but never this warm. Right now it's not in it's case, which might have hidden the heat before.
It's mostly on the left side of the device where the heat is most intense, right about at the middle of the device. Is this a signal of the battery needing to be replaced?
And thanks! :good:
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Glad to hear you got the device to come back to life, but in regards to the battery... I've always noticed the heated area in the center left side of the device when multi-tasking. Personally, I flashed a CyanogenMod Rom and have seen less heating issues than when I used the standard TouchWiz Roms. I'm really trying to prevent my tablet getting to the point of a battery replacement, but the Rom seemed to make a difference for me.
The cpu/soc is in the bottom middle (when device is held landscape mode), it will get warm / hot depending on what tasks the tablet is doing, under idle conditions it should not be hot, turn screen brightness down too, when charging it should get warm near the usb port and maybe slightly warm on the back but not hot.