OK, I unrooted the phone. Still running stock 2.2, says no OTA updates, even though it told me prior there was. The screen is not broke, as the pink changes, and isn't present behind the menus, which tells me it's a fixable problem. I can not send the phone in, so we have to fix it ourselves. Please help me with this issue, it's been like this for about 6 months now. I also factory reset it. I am getting sick of it. Please and Thank you. Here is some screenshots.... How am I able to use the screenshot application which requires root, yet I am unrooted and S-ON...? (Those are not the actual colors on the screen, but you get the picture) And this has nothing to do with brightness or auto brightness.
Here is my original thread with youtube video.
http://forum.xda-developers.com/showthread.php?t=1090043
My Youtube Video:
http://youtu.be/ZYDc-KXMwpc
I'd bet that you have a loose ribbon in there that needs to be tightened. Here's a very comprehensive guide on how to disassemble your phone. Check all the connections, and make sure nothing is loose (especially the ribbons).
http://tjworld.net/blog/htc-desire-z-tear-down
That can't be, why would everything be fine underneath the menus and such?
~'76 F350 76SCS Anthony~
Sent From My Rooted T-Mobile G2 (HTC Vision) Using The XDA app
If you've factory reset it, unrooted AND gone back to a previous ROM, then you've *ELIMINATED* all possible software causes. You've changed every piece of software, and the problem hasn't gone away. There's nothing else. It *HAS* to be hardware.
The "white" that you are seeing under the menus and lock screen is not pure white, but it has been "greyed out" by the transparent menu. That is why it looks OK. Only pure white is turning pink. It has to be hardware. Either a loose cable, or something funky with the GPU.
Even if you're not with T-Mobile, the phone has a 1 year warranty with HTC. As long as there's no physical damage, or water damage, then they should be able to repair/replace it. Contact them regarding what your options are. You'll probably have to pay for shipping, but that's way cheaper than a whole new phone.
It is as tun4f1sh and dargoncitfer said... if you've factory reset and that hasn't cleared the problem, it's most likely something with the hardware. If trying to tighten the ribbon cables doesn't work, it sounds to me like an LCD problem. I had an LCD that had a strange red splotch on the middle/right section of the screen, but only if it was on a black screen (like the menu screen). The rest of the time, whenever the background was any color other than black, the red splotch was not there. I replaced the LCD screen and the problem disappeared. Looking back, though, I wish I would've sent it to HTC for them to repair... it would've been much simpler.
I contacted HTC. Why am I S on but yet the bootloader that you are rooted still comes up? It won't let me OTA either.
~'76 F350 76SCS Anthony~
Sent From My Rooted T-Mobile G2 (HTC Vision) Using The XDA app
Related
Ok so I bought the wife a new G2 about a month ago from T-Mobile. The phone is great and we have both been loving it. Earlier this week the wife mentioned that she was unable to use her phone a couple times because she couldn't get the screen to come up. I messed around with it for a while and eventually it started acting up again. While using the phone, the screen would start to flicker (go between the expected image and a black screen), almost as if the backlight was going out (yes I know there is no backlight with OLED), and then the screen went blank. The screen was black for almost half an hour. I tried pulling the battery and rebooting, the screen never came on and the phone booted up completely. Since it was still useless I went ahead and pulled the battery again. I let it sit for 3-5 minutes and powered it back up. The screen came on, started to flicker a bit and then went black (this is at the HTC boot screen). Eventually the phone came back and now it hasn't exhibited the problem in a couple days. I have noticed that this doesn't seem to be a problem with the Z-hinge (seemed like a likely cause at first), as playing with the hinge doesn't seem to make it flicker or reduce the flicker when its happening. At this point I am 90% confident this is a hardware issue unrelated to the z-hinge. Perhaps a faulty LCD driver chip or a improperly seated ribbon cable on the motherboard side. Feel free to offer any other suggestions.
so... the phone has been rooted and has Cyangenmod installed. In order to get a warranty claim on this I will need to flash the phone back to the original TMO rom. This should be as simple as just flashing the stock .nbh file through the boot loader right? I need to do this before the screen permanently dies on me and I have an expensive paperweight. My other question is if anyone knows whether T-Mobile will send me a new phone replacement for this? I'm under the impression that when you do a warranty exchange you are sent a refurbished model that has been repaired. The phone is only 1 month old and I don't want a refurbished 6 month old phone to replace it, although I don't know if I really have many options.
Okay what method of prem root and s-off did you do? Because if u used the 1st method of prem rooting and s-off useing unforgivens way you need to hex edit to properly flash the PC10IMG.zip stock rom or u will get simi bricked phone. Am not familer with rage so I can't really explain that. As for gfree method you should be fine flashing the orginal stock rom but have more procedure to turn on S-on
Sent from my HTC Vision using XDA App
I used the gfree method described here http://forum.xda-developers.com/wiki/index.php?title=HTC_Vision#Rooting_the_G2 using the full method that does the radio S-OFF, Super-CID and simunlock.
Hopefully I can just do something like what they discuss here: http://www.addictivetips.com/mobile/how-to-unroot-t-mobile-g2-htc-desire-z-complete-guide/
Thanks
I advice following this
http://forum.xda-developers.com/showthread.php?t=835971
It worked for me. Well hope everything works out
Sent from my HTC Vision using XDA App
The backlight may very well be faulty. This is not an OLED screen. Its just a standard LCD display.
I would get it exchanged if I were you.
Sent from my T-Mobile G2 running Cyanogenmod.
Just got the new G2 in the mail, rooting it now. I was under the impression that the H2o had an amoled display and not a standard backlit lcd. Is this incorrect?
Sent from my HTC HD2 using XDA App
No the g2 has a normal lcd
Sent from my HTC Vision using XDA App
The G2 has an S-LCD. An better LCD screen developed by Sony.
HTC started to use S-LCD because samsung couldn't make enough AMOLED screens for HTC's Desire phones.
I'm going today to the Sprint store for a repair on my Evo. Do I need to unroot my phone? I'm paying for the repair since I don't have a warranty. What do you think? or should i just flash the stock Rom?
just flash a stock look, if the repair is software related then un-root
i would fro sure un-root it, most techs look and check if it has been rooted, and some will not work on it if it has been rooted. if it's softwear you will be waisting your $35 bucks if you take it in rooted
Yep. Unroot is always needed. Also take out your SD card. Some will check that for signs of rooting. Such as busybox.
Yeah, definitely wise to unroot it. Very easy and quick process to do it again once it's repaired anyway.
I'm sure glad there's a store near me where the tech has his phone rooted and also one roots other people's phones sometimes, so he's clearly cool with it!
I've had my phone repaired so many times with root. Replaced screen (2x), replaced speaker (2x), replaced camera lens (whole rear replacement) . But I always told em if they have to replace the whole damn thing or motherboard don't do it.
My splashscreen is black so as soon as they power on, they know it's root.
They just say 'at least make it look stock'. Which I always have.
No, I would not un-root for repair
Sent from my PC36100 using XDA App
scottspa74 said:
I've had my phone repaired so many times with root. Replaced screen (2x), replaced speaker (2x), replaced camera lens (whole rear replacement) . But I always told em if they have to replace the whole damn thing or motherboard don't do it.
My splashscreen is black so as soon as they power on, they know it's root.
They just say 'at least make it look stock'. Which I always have.
No, I would not un-root for repair
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I have never had a problem bring my phones in rooted either. I do flash a stock image though, like you said "at least make it look stock". I think it depends on the techs in the store. Most are cool and are rooted themselves!
Offical policy from Sprint, as of last week, is to work on rooted phones now. Does not matter if a device is rooted or not, continue work as you normally would and exchange if necessary.
It didn't matter beforehand. If the problem you're having is unrelated to root, such as hardware failure, then being rooted is a moot point.
Sprint techs weren't supposed to work on rooted device before. Lots did anyway. Last week they finally posted the offical methods and procedure document stating work on rooted devices is acceptable and continue as normal.
scottspa74 said:
I've had my phone repaired so many times with root. Replaced screen (2x), replaced speaker (2x), replaced camera lens (whole rear replacement) . But I always told em if they have to replace the whole damn thing or motherboard don't do it.
My splashscreen is black so as soon as they power on, they know it's root.
They just say 'at least make it look stock'. Which I always have.
No, I would not un-root for repair
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Did you get your screen replaced under regular warranty? I'd like to get mine replaced too since there are some uneven light spots, but I don't have the TEP plan.
dcfella said:
Did you get your screen replaced under regular warranty? I'd like to get mine replaced too since there are some uneven light spots, but I don't have the TEP plan.
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Click to collapse
Damn man, sorry so long. I never checked this thread back after posting.
I'm not sure, honestly. I have TEP, but don't know if it was necessary. In any case, it cost me nothing. First time they replaced it, they F'd it up, and the top 1/2' of the screen was non-responsive. when I broughtn it back in, I had them replace a bunch of the other hardware, as well. All free.
Where is this info about 'official policy', cuz that is awesome, that makes me love Sprint even more if true.
i would also like to see something official saying they work on rooted phones now. my evo overheats and restarts like crazy and i want to take it in but dont wanna have to re-root.
If it can at all be software related you def need to unroot. If your ROM/Kernel has even a remote chance of being the cause, I guarantee they will blame that.
It only takes like 10 min to unroot and less to root w/ unrevoked, esp if you already have the drivers.
I always unroot and take everything root related off my sd card (actually use a backup sd card), but they would catch me if they ever checked my purchased Market apps.
Last night I pulled my Desire Z nam out of my pocket to find an all white screen. I pulled the battery and attempted to reboot. Upon reboot, all I got was a blank screen (the backlight comes on but nothing else) and it has remained like that since. As I didnt buy this through Bell or T-mobile, etc, I have no insurance or anything on it. Am I screwed?
cmccollough said:
Last night I pulled my Desire Z nam out of my pocket to find an all white screen. I pulled the battery and attempted to reboot. Upon reboot, all I got was a blank screen (the backlight comes on but nothing else) and it has remained like that since. As I didnt buy this through Bell or T-mobile, etc, I have no insurance or anything on it. Am I screwed?
Click to expand...
Click to collapse
I think your phone screen cracked... am not really sure but the best thing I guess is to find a repair shop
Sent from my HTC Desire Z/G2 Using XDA Premium App
You are screwed. I had the same problem on mine. Put the phone down for one second. Picked it back up and it was blank. Rebooting and taking out the battery does nothing. I had to go to the t-mobile store and get it replaced as it was still under warranty. I am sorry for ur loss
Sent from my T-Mobile G2 using XDA App
Try bootloader? Take out battery, put it back, then holding volume down, press the power button.
If you can't even get into bootloader, I think you are pretty screwed.
cmccollough said:
Last night I pulled my Desire Z nam out of my pocket to find an all white screen. I pulled the battery and attempted to reboot. Upon reboot, all I got was a blank screen (the backlight comes on but nothing else) and it has remained like that since. As I didnt buy this through Bell or T-mobile, etc, I have no insurance or anything on it. Am I screwed?
Click to expand...
Click to collapse
I've having a similar situation with a black screen when I open it. Seems like the LCD is losing connection. Does sliding it open/closed have any effect?
Bootloader can be accessed but the screen is blank so its useless. Haptic feedback and backlight would still be there. But nothing else
Sent from my T-Mobile G2 using XDA App
Btw I'm in the same boat. bought a bell mobility phone on ebay unlocked @ full price, and using on at&t. Let us know if moving the lcd to a certain position helps.
something similar to this happened to my G2 and i JUST got off the phone with t-mobile about it. The guy said it was a known issue for the G2. Unfortunately, since you don't have insurance, your might have to spend some money... BUT i would first call HTC. I bought a G1 back in August 2009 of craigslist. after a year or so i was using it and the touch screen just stopped working when I opened my text messages. I called HTC and, for free, they took it in and sent me a new one. I believe its because the devices themselves have manufacturer warranty. So definately call them before you give up!
The screen stays blank no matter the position of it (opened or closed). I'll try giving htc a call but since its unlocked I think the warranty is most likely void. thanks for the replies
I've searched the forums for a while and haven't found an issue exactly like this..
At first my phone would boot and the soft keys would light up and the LED would shine while charging. Shortly after that, I had no display and no illumination whatsoever on my screen. I just disassembled the phone to make sure all of the bands and connecters are connected and they are fine. I have reason to believe the screen works because when I receive a call, i can press where I usually would to accept calls and it works.
I have done some research on getting a new digitizer, screen, ribbons, etc.. but it's just too costly to justify it seems.
Any advice would be greatly appreciated
warheed said:
I've searched the forums for a while and haven't found an issue exactly like this..
At first my phone would boot and the soft keys would light up and the LED would shine while charging. Shortly after that, I had no display and no illumination whatsoever on my screen. I just disassembled the phone to make sure all of the bands and connecters are connected and they are fine. I have reason to believe the screen works because when I receive a call, i can press where I usually would to accept calls and it works.
I have done some research on getting a new digitizer, screen, ribbons, etc.. but it's just too costly to justify it seems.
Any advice would be greatly appreciated
Click to expand...
Click to collapse
Try to Odin stock
Sent from my SPH-D700 using Tapatalk 2
You may have to go into sprint and ask for a new screen. That happened to me once and they replaced it and it worked fine ever since. I had water damage on mine though
Sent from my Samsung Epic 4G using Tapatalk 2
xboxfanj said:
You may have to go into sprint and ask for a new screen. That happened to me once and they replaced it and it worked fine ever since. I had water damage on mine though
Click to expand...
Click to collapse
You can do that? Will they deny you if you're using a rooted phone or do you have to go back to stock first...
Sunchips said:
You can do that? Will they deny you if you're using a rooted phone or do you have to go back to stock first...
Click to expand...
Click to collapse
Depends on where you go and who you get. The last time I went, the associate thought it was awesome that I have sense on my phone. If possible, Odin back though.
I did get around to blindly putting my phone into download mode and flashing the stock tar through odin.. I'm assuming the flash worked since I heard the stock boot/shutdown animation theme music accordingly.
Unfortunately the screen and the soft keys are still not illuminated. The QWERTY remains functional including backlighting.
My phone is no longer on any network, but do you think I could still take it up to a location and bs my way into getting at least a used equal or lesser value device?
Put it up on Fleabay as a clean ESN, broken screen phone and stop wasting our time while you try to scam Sprint.
Sent from my SPH-D700 using Tapatalk 2
You're right, certainly not an ethical option. I'm more of a DIY person though, as I'm sure I could say the same for everyone else here.
Do you think it's the whole screen that needs to replaced? Ribbons and all? If so, do you know of a good source for me to purchase what I need
warheed said:
You're right, certainly not an ethical option. I'm more of a DIY person though, as I'm sure I could say the same for everyone else here.
Do you think it's the whole screen that needs to replaced? Ribbons and all? If so, do you know of a good source for me to purchase what I need
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Click to collapse
Don't do it. I bought my Epic for $80 and replacement screen costs $70. AND I'm in China where electronic products and accessories should be cheap.
Sent from Nokia N900 w/ Android 2.3.7
My HTC one M7 is acting up very strangely. It is an ebay phone and it does work normally and shows no sign of abuse or damage. The screen however has some sort of random glitching. Horizontal lines appear at the top of the screen near the app drawer and then ghosting vertical lines appear as well especially with icons. The screen will also be a lighter color than normal. This happens about 80% of the time the screen is turned on. The other 20% it looks fine. It happens on boot screen and on Fastboot screen as well.
From what I can tell it had some custom firmware on it as the Fastboot screen showed tampered but it was S-On. Recovery would not load at all, just was blank then reboot. Showed 4.4.3 until I did a factory reset and then it showed 4.2.2. I tried using Rumrunner, and Firewater. I had WeakSauce working but could never get S-Off. I installed HTC Sync and did a repair which brought me up to 4.4.3 Sense 6 and no way to S-Off other than sunshine.
I don't want to shell out the money for Sunshine though if the screen is going to go bad. What do you guys think? I called HTC and it is 3 months out of warranty. Maybe I should try to get it to do a purple tint so I can send it in under that.
isaacws said:
My HTC one M7 is acting up very strangely. It is an ebay phone and it does work normally and shows no sign of abuse or damage. The screen however has some sort of random glitching. Horizontal lines appear at the top of the screen near the app drawer and then ghosting vertical lines appear as well especially with icons. The screen will also be a lighter color than normal. This happens about 80% of the time the screen is turned on. The other 20% it looks fine. It happens on boot screen and on Fastboot screen as well.
From what I can tell it had some custom firmware on it as the Fastboot screen showed tampered but it was S-On. Recovery would not load at all, just was blank then reboot. Showed 4.4.3 until I did a factory reset and then it showed 4.2.2. I tried using Rumrunner, and Firewater. I had WeakSauce working but could never get S-Off. I installed HTC Sync and did a repair which brought me up to 4.4.3 Sense 6 and no way to S-Off other than sunshine.
I don't want to shell out the money for Sunshine though if the screen is going to go bad. What do you guys think? I called HTC and it is 3 months out of warranty. Maybe I should try to get it to do a purple tint so I can send it in under that.
Click to expand...
Click to collapse
I am not sure if it is related to this issue.
https://code.google.com/p/android/issues/detail?id=70846
I was not able to determine what rom setup was on the phone that I couldn't S-Off. It was debloated and tamper flag was on. Tamper flag is off now but screen still is buggy.
Sounds like a hardware issue. Taking the ota to 4.4.3 and sense 6 should eliminate a software issue from being the culprit. Boot into fastboot, select recovery, and do a factory reset ....if that doesnt help, then my money is on a hardware issue.
ccarr313 said:
Sounds like a hardware issue. Taking the ota to 4.4.3 and sense 6 should eliminate a software issue from being the culprit. Boot into fastboot, select recovery, and do a factory reset ....if that doesnt help, then my money is on a hardware issue.
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Click to collapse
He sees the lines even in fast boot which makes me think it is definitely a hardware issue. I doubt factory resetting is going to do any good.
disconnecktie said:
He sees the lines even in fast boot which makes me think it is definitely a hardware issue. I doubt factory resetting is going to do any good.
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Click to collapse
Yea, I agree. But I hate to be the guy with nothing but bad news!
Hey guys thanks for the input. I went ahead and spent the money for Sunshine and I am now on CM11. Still have the same issue. I am thinking it is hardware as well especially since it shows in Fastboot and booting animations. I am thinking it is a memory issue though since it is random as to when it will be clear vs lines. I saw a post about LCD screens on laptops that showed common issues and the one that resembled my problem was a video ram issue. Not sure if there are tweaks I can do in CM11 to control that.
It still wasn't a bad deal since I only paid $100 for it and it has a clean esn.
Thanks guys, if I figure out a work around I'll post it.
isaacws said:
Hey guys thanks for the input. I went ahead and spent the money for Sunshine and I am now on CM11. Still have the same issue. I am thinking it is hardware as well especially since it shows in Fastboot and booting animations. I am thinking it is a memory issue though since it is random as to when it will be clear vs lines. I saw a post about LCD screens on laptops that showed common issues and the one that resembled my problem was a video ram issue. Not sure if there are tweaks I can do in CM11 to control that.
It still wasn't a bad deal since I only paid $100 for it and it has a clean esn.
Thanks guys, if I figure out a work around I'll post it.
Click to expand...
Click to collapse
Sounds to be more like a loose or broken cable to the LCD. That may be why you got it so cheap.