Develop Bugs

[Q] randomly muted

ok, i am really hoping someone can help me out here. so ever since froyo came out i have been having weird call problems, i will be on a phone call and randomly it will mute me. the mute button won't be activated and the only way to fix the problem is to toggle the speakerphone on/off. now i have tried several roms (syndicate, bonsai, ace) and they all have the same problem. i recently tried ace and it worked fine for a couple of days and then suddenly it did it this morning. i have also swapped out my phone and it still does it!
some people suggested playing with the voodoo sound options and none seemed to work.
if anyone has had this issue or knows of things i could try i would appreciate it extremely. this problem is driving me insane (along with all my friends who it constantly happens to while on the phone with me.)
thanks!

Moved to Q&A.

It could be a manufacturer defect? Does it happen on stock?

thegnargnarshredder said:
It could be a manufacturer defect? Does it happen on stock?
Click to expand...
Click to collapse
Only for about a day. I could try it longer. Wouldn't swapping the phone like I did cover a phone defect though?

This use to happen to me back on the DK28 build even DI18 I think but haven't seen it since official EB13 and even on EC05 now. That's weird. Did it start all of a sudden or has it been an ongoing problem? When did you get your phone? Oh wow you said it's a new one? Refurbished? WHen you got your new phone did you restore a backup from your old phone or start fresh?
phynias said:
ok, i am really hoping someone can help me out here. so ever since froyo came out i have been having weird call problems, i will be on a phone call and randomly it will mute me. the mute button won't be activated and the only way to fix the problem is to toggle the speakerphone on/off. now i have tried several roms (syndicate, bonsai, ace) and they all have the same problem. i recently tried ace and it worked fine for a couple of days and then suddenly it did it this morning. i have also swapped out my phone and it still does it!
some people suggested playing with the voodoo sound options and none seemed to work.
if anyone has had this issue or knows of things i could try i would appreciate it extremely. this problem is driving me insane (along with all my friends who it constantly happens to while on the phone with me.)
thanks!
Click to expand...
Click to collapse

p3dr0maz said:
This use to happen to me back on the DK28 build even DI18 I think but haven't seen it since official EB13 and even on EC05 now. That's weird. Did it start all of a sudden or has it been an ongoing problem? When did you get your phone? Oh wow you said it's a new one? Refurbished? WHen you got your new phone did you restore a backup from your old phone or start fresh?
Click to expand...
Click to collapse
i started fresh, except for a couple apps i restored settings for. but i didn't restore any system stuff. this happened right after froyo update for me. at first i thought it was a voodoo thin, but ive tried genocide with the updated voodoo, plus how can i be the only one having this problem. it makes no sense to me.
i guess i could try stock, but i mean i really don't want to run stock....ugh.
---oh new phone was straight from sprint about a week ago.

This is happening to me as well. I'm stock rooted froyo with all stock apps still in place. Very annoying. I never had this issue before the froyo update.
Anyone know of a fix for this yet?

I'm about to take a B.F.H. and "fix" the phone. My epic is doing this on every call I recieve or make.

Anyone have any ideas? I can't deal with this much longer. Really want to smash the phone. Guess I'll unroot and take it into bb or sprint...

iTbagdUrMac said:
Anyone have any ideas? I can't deal with this much longer. Really want to smash the phone. Guess I'll unroot and take it into bb or sprint...
Click to expand...
Click to collapse
yeah i got a new phone and it made no difference. good luck though!

[Q] Phone mutes during calls

After I updated to stock Froyo, my phone started muting during calls. No face pressing of buttons, and the mute button wasn't on. It just muted itself, and the only way for me to fix it was to turn speakerphone on and off. I thought rooting the phone and putting a custom ROM (Syndicate Frozen) on the phone might help, so I did just that. The problem is still on-going.
Does anyone else have this problem? Is there any solution? My Epic is my main phone and it's done this on a few very important phone calls a few times already. Before I take it into Sprint I just was curious if there's a simple, less having-to-deal-with-face-to-face-tech-support kind of way.
Thank you. I apologize if this has been answered already.

Is the phone muting your voice so that the caller can't hear you, but you can still hear the caller?
I had the exact same thing happen with my Epic and I ended up having Sprint exchange it for another phone.
Out of curiosity, what happens if you turn on speakerphone?

Ahh, yes that's exactly what happens. They can't hear me, but I hear them perfectly fine. Usually what I hear is, "Are you there? Hey, are you there?" a few times before I realized what happened, and no matter how many times I tell my mom to just stay on the line and I'll fix the problem in two seconds after it dawns on me what happened, she always hangs up in a huff.
When I turn on speakerphone they can hear me right away, then I just turn it back off and everything is fine the rest of the call. It doesn't even happen every call, which is the best part. I'll be in the middle of a 10 minute conversation and it will mute itself, then the next phone call will last 45 minutes with no problems.

Does the mute icon show it's on? Did you try backing up and simply switching roms? If there's too much trouble, odin ec05 and take it in to repair if the problem still exists.
Joel

When using odin
joells1 said:
Does the mute icon show it's on? Did you try backing up and simply switching roms? If there's too much trouble, odin ec05 and take it in to repair if the problem still exists.
Joel
Click to expand...
Click to collapse
BTW, when using ODIN start from having the phone off and connected to the computer. hit the power and number 1...
Use the instructions on the odin page
TAKE OUT THE BATTERY BEFORE STARTING
mine always got stuck unless i took the battery out.
Joel

Thank you for the tips, ya'll. I'm going to first update the ROM I'm using now (as there is an update out). If that doesn't help it's off to Sprint I go.
Thanks again.

Adorialea said:
Thank you for the tips, ya'll. I'm going to first update the ROM I'm using now (as there is an update out). If that doesn't help it's off to Sprint I go.
Thanks again.
Click to expand...
Click to collapse
when you go make sure its a corporate store they have the techs and tell them you already called customer service (dont bother calling them there gonna tell you to factory reset...........every time i have called i can hear that that most if not all are reading from a scrip) then the tech will try to get out of helping you by saying its the towers (bull sh$%) that the most popular answer you will get........ And for the bad news the phone that u will get is a referb
did you try to updat the PRL and profile?
AND FOR GOD SAKES if your rooted got back to stock 2.2 EC05

My phone did the same thing after the upgrade. It is random though. The phone mutes during calls randomly but mute button doesn't light and my face hasn't hit it. I've been trying to find out how to correct the problem, but my Epic was working fine until the upgrade.

Not receiving calls while in Deep Sleep...

Like title says, anyone else getting this? If I wake the phone up and call it, phone rings almost instantly. Phone in deep sleep, wont ring at all, it wont even show a missed call.
edit...thought it may have been my rom so I flashed another one, same issue.
I am now doing full wipe and re-installation of ROM
edit...Full wipe and re-install of ROM and I am getting the same crap. In sleep my phone will NOT ring, nor will it recognize I even have a missed call. While awake my calls come right through!

sprint just refreshed the device, still will not receive calls while screen is off.
i also odin'd the modem.bin before the re-fresh by sprint...

cordell12 said:
sprint just refreshed the device, still will not receive calls while screen is off.
i also odin'd the modem.bin before the re-fresh by sprint...
Click to expand...
Click to collapse
Stock rom? Kernel?
Sent from my SPH-D710 using Tapatalk

I am completely back to stock, factory reset and all. The issue is still happening, if the screen is off and phone is in sleep the device will not ring. It wont even show that I had a missed call. This just started happening yesterday/today, I am confused as to what would cause something like this to happen. While the device is awake I do get my calls, just while it is sleeping.
I was thinking it was some sort of setting but after factory resets (on 100% stock) any setting that may have gotten enabled would be wiped/reset.

After reading other threads I have come to the conclusion that the modem.bin file I odin'd is what causing my and others issue. The current modem is EG30, the one floating around here is EG12. Since installing the EG12 (claimed to be EG30) my device stopped ringing while in "deep sleep". I have reached out to 2 dev's for help in pulling EG30 from another device, no responses
If anybody has EG30 or has the know-how to pull it from their device please do so. Myself and others are looking for this version to repair our devices (hopefully).
Thanks

i'm in the same situation, need help.

http://forum.xda-developers.com/showthread.php?t=1312790

[Q] EG30 modem.bin (not eg12 bin)

PLEASE READ THIS FULLY BEFORE CONTINUING!
looks like all the modem.bin files out there are the eg12 version (as i flashed to fix my phone also)
and my mom's has the eg30.
on further inspection this creates a problem, even after returning to stock and resetting everything if you plug your phone into kies the eg12 version gives a "this version of the device cannot be upgraded" while the eg30 says "this device is up to date" (both were hacked and returned to stock to check this)
At the moment there is no way to get eg30 back (will update post when found)
EDIT
Let it be known if you flash eg12 at the moment you cannot go back. you most likely will not be able to get a new modem until sprint/sammy release an update. whenever that may be.
Some people are saying the eg12 modem is causing the phone not to wake from sleep to answer calls. at the moment from what i can tell this is a small percentage of the total number of people who have installed eg12. this issue may or may not be caused by the eg12 modem on it's own. but we cannot jump to conclusions and really do not have nearly enough data on the issue.
that being said I and many others do not have an issue with the phone waking from sleep either on or off the charger.
but it would probably help others if we could collect enough data to be sure.
So if you have an issue with your phone sleeping please post in this thread.
include at least: (these are mine)
baseband: EG12
Kernel: 2.6.35.8-lostkernelexp+
Build: Starburst 10.22.11
how often does this problem occur: NEVER
if we can get at least this much info together we can get a better picture of what's going on and take it from there.
PLEASE do not go complaining in the [guide] thread that is for instructions on how to flash not for phone issues.
also posts 53/54/63 may help
probably wouldn't hurt to read through the thread either.

Perhaps the EG12 modem is why my phone is not waking to take calls.

mine was doing that for a little while also but reflashing the stock-eg30 filesystem and kernel seemed to fix it and i havn't had it happen again even after all the roms and kernels i've been throwing at it lately. so you may give that a try. could have just been the dead spots in my house though so ??
I'm betting the first time sprint/samsung release an update for the modem we'll be able to hijack it. but until then i was hoping for a solution to see if it helped my weak signal in parts of my house.
just a note the modem.bin gets flashed to....
--- Entry #9 ---
Unused: No
Partition Type: 2 (EXT4)
Partition Identifier: 9 (mmcblk0p8)
Partition Flags: 0 (R)
Unknown 1: 0
Partition Block Size: 720896
Partition Block Count: 32768
Unknown 2: 0
Unknown 3: 0
Partition Name: MODEM
Filename: modem.bin
i'm rusty at this anyone think...
adb shell su -c "dd if=/dev/block/mmcblk0p8 of=/sdcard/backup/modem.bin bs=720896"
made a 16mb file ..... seems right. now i just need a test or two then to see if i can find a way to borrow moms phone again
EDIT
Knew it couldn't be that easy. when flashed back to phone gives version unknown and no signal at all . BLAH.
maybe someone will chip in with what i'm doing wrong. or samsung has some wackness with this partition that i don't know how to deal with and it's not possible this way.
edit bs=4096 doesn't help

I went back to stock, no root and all. Even did a factory reset and made is to hands free activation again. I ended up restoring a nandroid from a while back, the kernel is zedomax V3, I have the min cpu freq at 400 and it will wake to receive calls just before the caller is sent to voicemail, lol.

you may give the latest lostkernel a shot and see if that helps.
http://forum.xda-developers.com/showthread.php?t=1296348

mjcollum said:
you may give the latest lostkernel a shot and see if that helps.
http://forum.xda-developers.com/showthread.php?t=1296348
Click to expand...
Click to collapse
I'm currently on the latest lostkernel build stable 1.0.2.0 and it still will not wake for a phone call unless it's asleep on the charger I also flashed the modem on the sticky about a week ago. I have great reception where I live (San Francisco) and I've just tested it five times. It doesn't wake when called unplugged. Minimum cpu is 200-500 asleep. I'm going to odin back to completely stock to do more testing.

Maybe try the non experimental build without overclocking?
Mine seems to wake on calls both on and off the charger but you never know.
Wish we could figure out a way to get a eg30modem.bin as that may be part of the problem.

my original was EG30
tried to root, but messed up my phone, then i managed to unroot back, now i have the EG12 version.
same thing here, Kies can't update the firmware version.
first time here, thank you so much for you guys hardwork, i was able to get my phone working again!

I am beginning to think that modem.bin is bad for our devices!!!
Many who have flashed it are not getting calls while the phone is sleeping...

what do you mean "sleep mode"... means when cell screen is locked?
I just called my cell from office, cell phone responses after two rings(from office phone), then another 3 rings(from office) to enter the voice mail mode.
Update: I just noticed I have the same problem after flashed....
cordell12 said:
I am beginning to think that modem.bin is bad for our devices!!!
Many who have flashed it are not getting calls while the phone is sleeping...
Click to expand...
Click to collapse

dee_zee said:
what do you mean "sleep mode"... means when cell screen is locked?
I just called my cell from office, cell phone responses after two rings(from office phone), then another 3 rings(from office) to enter the voice mail mode.
Update: I just noticed I have the same problem after flashed....
Click to expand...
Click to collapse
Sleep mode is a couple minutes after screen goes off, phone not connected to USB or charger. All I know is while I am in sleep mode my calls do not come through. This is something that started around the time I flashes that modem.bin I bet many others are having the same issue but just don't know it yet.
Sent from my SPH-D710 using xda premium

The modem.bin isn't bad it's just an older build. The modem. Zip should probably be pulled so that this doesn't continue to spread. We're screwed until we get an official tar. Then the modem can be updated. The OTA probably won't fix it cause the upgrade path is EG30 to whatever the new build is.
We'll have to odin the modem. Bin most likely. Mine works fine. Occasional problems but not much. We just need the tar.....
Sent from my SPH-D710 using xda premium

I was going to suggest using the modem.bin from this thread, which I thought was EG30:
http://forum.xda-developers.com/showthread.php?t=1284602
But then I downloaded the one from the sticky, ran a checksum and discovered both came out the same. This is the same one on ACS. So apparently all the modem.bin's are EG12?
MD5: 7725e312721878079db180407e9364c1

ptfdmedic said:
The modem.bin isn't bad it's just an older build. The modem. Zip should probably be pulled so that this doesn't continue to spread. We're screwed until we get an official tar. Then the modem can be updated. The OTA probably won't fix it cause the upgrade path is EG30 to whatever the new build is.
We'll have to odin the modem. Bin most likely. Mine works fine. Occasional problems but not much. We just need the tar.....
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
You have the EG30 modem.bin?
If you have the EG12 try something, make sure nothing is running then manually turn off screen. Wait about 2 minutes then call your device....
if it happens to ring, try it again. Mine will ring sometimes, it will ring about a half a ring before the caller gets shot to voicemail.
sfhub said:
I was going to suggest using the modem.bin from this thread, which I thought was EG30:
http://forum.xda-developers.com/showthread.php?t=1284602
But then I downloaded the one from the sticky, ran a checksum and discovered both came out the same. This is the same one on ACS. So apparently all the modem.bin's are EG12?
MD5: 7725e312721878079db180407e9364c1
Click to expand...
Click to collapse
This is the one I used, it is RG12. If you look around the forum people are noticing they are not getting call while screen is off. If it isnt this modem.bin then what can it be? Going back to stock does not resolve the issue either. I had my device 3 weeks now and this started arounf the time I odin'd the modem.bin as someone claimed it as a fix for LOS.

cordell12 said:
You have the EG30 modem.bin?
If you have the EG12 try something, make sure nothing is running then manually turn off screen. Wait about 2 minutes then call your device....
if it happens to ring, try it again. Mine will ring sometimes, it will ring about a half a ring before the caller gets shot to voicemail.
Click to expand...
Click to collapse
I have the EG12. I have experienced that a few times but rarely. I've been on this modem since week one. I just didn't realize it.

Kaddaj said:
I'm currently on the latest lostkernel build stable 1.0.2.0 and it still will not wake for a phone call unless it's asleep on the charger I also flashed the modem on the sticky about a week ago. I have great reception where I live (San Francisco) and I've just tested it five times. It doesn't wake when called unplugged. Minimum cpu is 200-500 asleep. I'm going to odin back to completely stock to do more testing.
Click to expand...
Click to collapse
My old Android's alarm wouldn't go off if the clock was set to below 400Mhz. Definitely try setting the clock higher and see if that works.

IA-32e said:
My old Android's alarm wouldn't go off if the clock was set to below 400Mhz. Definitely try setting the clock higher and see if that works.
Click to expand...
Click to collapse
Tried all kernels, higher clocks, everything in the book, lol. Could just be a defective device, but I am leaning towards the modem.bin. Only because all was well beforehand.

yes, you are right. I tested couple of times, unless with data cable attached to charger/PC, it won't ring.
cordell12 said:
Sleep mode is a couple minutes after screen goes off, phone not connected to USB or charger. All I know is while I am in sleep mode my calls do not come through. This is something that started around the time I flashes that modem.bin I bet many others are having the same issue but just don't know it yet.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse

I took my phone to sprint this morning because I hadn't put 2 and 2 together yet. They ordered me a new one (backordered too!). However if we can get the EG30 somehow I will just cancel the replacement. Anybody with EG30 and the knowledge care to pull it for us?
Sent from my SPH-D710 using xda premium

cordell12 said:
Tried all kernels, higher clocks, everything in the book, lol. Could just be a defective device, but I am leaning towards the modem.bin. Only because all was well beforehand.
Click to expand...
Click to collapse
I agree with Cordell12, i think its the modem.bin file that is causing our phone to not ring while idle/sleep mode without being connected to a computer/charger. Mine started happening when i flashed the modem.bin file about a week ago. Sprint service center couldnt figure out the problem when i brought it in, so they're replacing it.

Delay when answering/placing calls post 4.3

So I recently upgraded to 4.3 stock rom, rooted and I don't think I have Knox. Anyways everything works fine with the exception of phone calls. Whenever someone calls me and I pickup, it takes about 10 seconds before the speaker/mic turn on. There is also a delay in the speak/mic when I place calls. Any ideas on what happened? This is actually the second time I've upgraded to 4.3 and the last time I went back to 4.1.2 it fixed the same issue. I'm running version L710VPUCMK3

nicksylph said:
So I recently upgraded to 4.3 stock rom, rooted and I don't think I have Knox. Anyways everything works fine with the exception of phone calls. Whenever someone calls me and I pickup, it takes about 10 seconds before the speaker/mic turn on. There is also a delay in the speak/mic when I place calls. Any ideas on what happened? This is actually the second time I've upgraded to 4.3 and the last time I went back to 4.1.2 it fixed the same issue. I'm running version L710VPUCMK3
Click to expand...
Click to collapse
Any ideas here? I'm really wanting to keep 4.3 but might have to revert back 4.1.2 but I don't really want to.

Did you take the OTA to 4.3? Or flash cnexus' ROM from here??
Sent from my SPH-L710 using xda app-developers app

eletendre84 said:
Did you take the OTA to 4.3? Or flash cnexus' ROM from here??
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
I flashed cnexus' ROM rooted/odexed.

I have this exact same issue.
I have two phones ported to Ting. Both running rooted stock 4.3 without Knox.
Ting has tried a few things on their end. Nothing has helped.
I use my phone for work and have annoyed a few people in other departments with the 'hello, (pause) hello?, pause um HELLO?' before either of us can hear the other. I've gotten to the point where I answer the phone, take a breath, put the phone to my ear, count to 2, actually say hello. Sometimes I still have to say 'hello' again.

Try turning off the noise reductioN feature

CNexus,
Your suggestion helped but did not solve the problem. Went from 3 hellos plus pauses to being heard on the 2nd hello.
Ring, ring, see the call pop up on screen, slide to answer, slight pause to verify the phone answered, hold to ear, hello, nothing hello? and I was heard.
Better, but not perfect. I could live with it if I have to.
Think I may flash through a few roms this weekend and then return to this one. See if it solves itself the rest of the way with another rom.

I've been having similar issues. Sometimes the other caller can hear me but I can't hear them and vice versa. And some calls are 'choppy'. I also get a big delay after dialing sometimes.

I flashed back to stock md4, I will report back later today after some phone call tests.

So I'm still having the same issues on md4, stock. It must be hardware related.

I'm having the exact same issues! Takes some getting used to.

I just odined back to stock md4, I'll check back after some calls

Not yet

Having a delay in answer and calls showing up also.

So far my calls have been much better after using Odin to go back to stock md4. I'm wary of flashing mk3 now.

metalfan78 said:
So far my calls have been much better after using Odin to go back to stock md4. I'm wary of flashing mk3 now.
Click to expand...
Click to collapse
Yeah I've never had a problem with stock MD4. Sadly I really like 4.3 and would hate to have to go back. Anyone have a link to just a stock fully functional MK3 modem I can try and force in through odin? I'm pretty green on this stuff but it's obviously just the modem that has an issue...or am I wrong here?

I flashed back to MOAR 8.0 this morning, I'm hoping the call issues don't return. I saw an Odin flashable modem in the development section so you might want to look there.

metalfan78 said:
I flashed back to MOAR 8.0 this morning, I'm hoping the call issues don't return. I saw an Odin flashable modem in the development section so you might want to look there.
Click to expand...
Click to collapse
I'll take a look. I did look a couple weeks ago but maybe I looked right over it.

nicksylph said:
I'll take a look. I did look a couple weeks ago but maybe I looked right over it.
Click to expand...
Click to collapse
there is a recovery flash modem in the general forum for sprint
http://forum.xda-developers.com/showthread.php?t=2538978
the modem made no difference for me

stas333 said:
there is a recovery flash modem in the general forum for sprint
Click to expand...
Click to collapse
I actually found this about 15min ago and just did some testing with a friend and the delay is gone. I can now make and receive calls without any delay in the mic/speaker! The modem (as well as my rom) are from CNexus I really didn't think it was going to work but it did and I'm stoked! Thanks everyone for generating some talk on this odd problem.
Here is a link to the modem for the rest of you. http://forum.xda-developers.com/showthread.php?t=2538978