Blue tint on my screen - Epic 4G Q&A, Help & Troubleshooting

I have a blue tint on my screen and I think its been getting bigger and bigger every day its getting annoying having to look at it, would I have to pay to get this fixed I'm not on tep or anything other than the 1 year limited. Does this mean I have to pay $35 or $100? I only say that because I've seen them been thrown around here.
Sent from my SPH-D700

You should enroll in TEP. You have 2 days left to do it.
Or just take it to a sprint repair center and I think it will cost 35 (without TEP) but a replacement will be 100 if they can't fix it (with TEP).
Sent from my SPH-D700 using xda premium

xopher.hunter said:
You should enroll in TEP. You have 2 days left to do it.
Or just take it to a sprint repair center and I think it will cost 35 (without TEP) but a replacement will be 100 if they can't fix it (with TEP).
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
I would enroll but I don't want to pay monthly, thanks ill look into it.
Sent from my SPH-D700

Related

Daughter dropped my phone...

My 3 yr old dropped my phone and scratched my screen to hell. Should I return to factory settings and unroot before I take it in to sprint? Also what is it going to cost me?
Thanks in advance!
Sent from my PC36100 using XDA App
You will need TEP insurance.
Sent from my PC36100 using XDA App
I have it
Sent from my PC36100 using XDA App
i got screens forsale! $45. but TEP might be free.
Yeah I have an extra lcd/digitizer
Sent from my PC36100 using XDA App
TEP deductible is a $100 or $150, so you might be prepared for that.
I was reading that if you have insurance they replace it for free but because it's for cosmetic damage i believe they charge 45 or 35
Sent from my PC36100 using XDA App
You sir or wrong
ycats said:
TEP deductible is a $100 or $150, so you might be prepared for that.
Click to expand...
Click to collapse
Sent from my PC36100 using XDA App
If you have tep, the screen replacement is free. They may not replace it fire just scratches though, might have to be cracked. if they are out of screens they should order you a new phone.
So, what you're saying is... stomp on it.
subcypher said:
So, what you're saying is... stomp on it.
Click to expand...
Click to collapse
Sounds like it to me.
Here's one for you...
I have an evo with a couple bright spots on the screen (from impacts) and a lack of rsa keys...(tehe) I have insurance so do you think I could call cosmetic on the screen? How much would that be? This isn't crucial so it's no big deal but if you guys think it would be free I might go for it. The reason I ask instead of just going in is that im at college and getting to a sprint store is damn near impossible.
when I bring the phone in I should unroot it and put it back to stock correct? I have heard if the techs figure out it has been rooted they will red flag your account.
Always RUU before bringing your phone to Sprint. Always.
Yes definitely go to stock. They will poop on you if you have rooted and you go to them for help.
Swyped from my Evo on steroids.

[Q] water damage

well we were outside and my daughter water balloon popped and it got my gfS phone, i quickly wiped it up and it worked fine but about 45m she called and said the screen isnt working. now i had this happen b4 and just let it sat it it starting a few days later now my ? is how sentative is the epic? should i just expect the worse and just call sprint and what should i tell them to avoid any charges
Turn it off and let it sit in a bowl of rice for a couple of hours or overnight if possible. Their are several water indicators so they will be able to ser them and tell you to file an insurance claim. Wait and see.
Sent from my PantechP4100 using xda premium
kennyglass123 said:
Turn it off and let it sit in a bowl of rice for a couple of hours or overnight if possible. Their are several water indicators so they will be able to ser them and tell you to file an insurance claim. Wait and see.
Sent from my PantechP4100 using xda premium
Click to expand...
Click to collapse
looks like i need to call it in, we tried the rice thing and no dice it still has issues, i have the sprint insurance if i call and say water damage 4 sure or just say its lost. i dont want to pay a fee or anything, i havent called in a broken phone in a few years
Nabisco_12 said:
looks like i need to call it in, we tried the rice thing and no dice it still has issues, i have the sprint insurance if i call and say water damage 4 sure or just say its lost. i dont want to pay a fee or anything, i havent called in a broken phone in a few years
Click to expand...
Click to collapse
Same thing either way...$100.
Sent from my SPH-D700 using xda premium
kennyglass123 said:
Same thing either way...$100.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
no way! i pay for the insurance???
Nabisco_12 said:
no way! i pay for the insurance???
Click to expand...
Click to collapse
I know it sucks.. :banghead:
Sent from my SPH-D700 using xda premium
how can i tell if it has water damage?
Nabisco_12 said:
no way! i pay for the insurance???
Click to expand...
Click to collapse
You almost always have to pay a deductible for insurance unless you pay a high premium. Look at your auto insurance. I'm sure you pay $100-$1000 out of pocket first before the insurance kicks in. If you know of any free insurance companies please let me know!
Sent from my SPH-D700 using xda premium
Nabisco_12 said:
how can i tell if it has water damage?
Click to expand...
Click to collapse
There are indicators throughout the phone that turn red if the detect moisture even in tiny amounts. There is no fooling them with the indicators.
Sent from my SPH-D700 using xda premium
Nabisco_12 said:
no way! i pay for the insurance???
Click to expand...
Click to collapse
TEP includes a $100 deductible. Black Tie from Best Buy has no deductible but costs more.
Sent from my SPH-D700 using xda premium
kennyglass123 said:
TEP includes a $100 deductible. Black Tie from Best Buy has no deductible but costs more.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
The extra cost for Black Tie is worth it IMO. I used it about 8 times for my epic since I got it in Sept. 2010 lol 800$ + monthly cost TEP < 220$ Black Tie + quick exchange
Sent from my cm_tenderloin using Tapatalk 2
TEP is a giant scam.
Sent from my SPH-D700 using XDA
b16flybye said:
TEP is a giant scam.
Sent from my SPH-D700 using XDA
Click to expand...
Click to collapse
Unless you lose, drop or get stolen your $600 phone within the first couple of months of purchase.
Sent from my PantechP4100 using xda premium
kennyglass123 said:
Unless you lose, drop or get stolen your $600 phone within the first couple of months of purchase.
Sent from my PantechP4100 using xda premium
Click to expand...
Click to collapse
If someone tries stealing my phone there is no way they can miss my penis
Total Equipment Protection/TEP has quite a bit a value considering you'll have to wait 20 months to get a handset upgrade which means in essence if you have to replaced your handset prior to that 20 month mark and you don't have either Equipment Replacement Protection/ERP or TEP, bend over and grab your ankles and get ready to pay full retail pricing or figure a way to get your hands on a replacement device.
wireless.praying.mantis said:
Total Equipment Protection/TEP has quite a bit a value considering you'll have to wait 20 months to get a handset upgrade which means in essence if you have to replaced your handset prior to that 20 month mark and you don't have either Equipment Replacement Protection/ERP or TEP, bend over and grab your ankles and get ready to pay full retail pricing or figure a way to get your hands on a replacement device.
Click to expand...
Click to collapse
Ever heard of craigslist?
Sent from my SPH-D700 using xda premium
Yeeah wireless.......have fun with your so called ankle grabbing. Craigslist works fine for me. Guess we all know what your doing on Saturday nights......
Sent from my SPH-D700 using XDA
b16flybye said:
Yeeah wireless.......have fun with your so called ankle grabbing. Craigslist works fine for me. Guess we all know what your doing on Saturday nights......
Sent from my SPH-D700 using XDA
Click to expand...
Click to collapse
Craigslist is great when your phone is older. If you have a newer phone then people sell them for almost retail.
Sent from my SPH-D700 using xda premium
it's very simple..short term tep might save you money, long term you're throwing money away. phone comes with 1 year warrantee so you're really not using tep until 2nd year and with deductible you're spending around 200 at month 13. Hell if you have tep on your og epic the deductible for a refurb is more than a used epic on craigslist.people complain about the $10 data add on charge but they'll give money away for tep...tep should be called HLS.....hook line sinker
Sent from my SPH-D700 using xda premium
xjayman said:
it's very simple..short term tep might save you money, long term you're throwing money away. phone comes with 1 year warrantee so you're really not using tep until 2nd year and with deductible you're spending around 200 at month 13. Hell if you have tep on your og epic the deductible for a refurb is more than a used epic on craigslist.people complain about the $10 data add on charge but they'll give money away for tep...tep should be called HLS.....hook line sinker
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Do you realize if you have to have your handset serviced and/or repaired and you do not have either the $4/month for ESRP or the $8/month for TEP on your account you have to pony up $35 in the store unless you want to ship your handset to the manufacturer and have then do the service/repair for you at no charge as well as most smartphone usually end up being serviced 3+ times within the first year i.e. $105 versus $96?

Busted my display...

So I busted my display and SD no logner mounts either. I'm four months out for contract renewl and upgrade pricing. Does anyone have any tips for talking to Sprint and getting it advanced?
Call and ask customer care... They have been known to help a good customer in need if they are able
Sent from my SPH-D710 using xda premium
Cant you also buy out your contract early for like $10 per month remaining?
With 4 months left your etf is only 50 bucks.
Sent from my SPH-D710 using xda premium
gilbydakid said:
With 4 months left your etf is only 50 bucks.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Yeah that's a great idea all. Thanks!
i have a white lcd replacement for sale if you wantn to fix the phone and try to sell it to cover the cost of your new phone and your etf cost.

Cracked my screen

And it didn't take much to do it either! Was sitting in a patio chair, slipped out of my pocket 18in down to poured concrete. My gnex had taken falls 10x worse and come away unscathed.
Be careful, this big phone is really a whimp in the durability department.
No case, never use them so it is partially my bad but I was really surprised this fall was enough to cause this kind of damage. She is still 100% operational however. I have been quoted $300 and $350 to replace. I do have insurance but am not sure how I will proceed at this point. I may just use it as is for a while versus getting a new one immediately and feeling like I need to keep it in a bubble.
Be careful!
Sent from my SPH-L900 using xda premium
It faired pretty well in the drop tests on youtube. I guess all it takes is the right angle.
Sent from my SPH-L900 using Tapatalk 2
Yeah, fair point. Got it right on the lower left corner. Must have been the kill spot.
Sent from my SPH-L900 using xda premium
Makes sense. More glass. More fragile.
Mines cracked too. Don't even know how it happened. Store refused to mark it as defect. Sprint is telling me to file a claim with asurion on Monday. Its not on the site yet but I'm willing to bet it's the first 200 deductible. Phone works fine and for the note 1 they sell an outer glass for $30. What to do?
Sent from my SPH-L900 using Tapatalk
you guys WILL NEED a case for this phone. How to do you guys expect a 5.5" phone (which isnt as durable as a tablet or small phone) with a stretched screen with gorilla glass 2 (thinner but stronger my arse) to actually take hits and falls naked?
Why 300-350? shouldnt it be 100 with insurance?
loveshinesthru said:
Why 300-350? shouldnt it be 100 with insurance?
Click to expand...
Click to collapse
Insurance with asurion is tiered now
Sent from my SPH-L900 using Tapatalk
yikes maybe i should have waited and gotten my phone at best buy so i could get their ins.
Wait.... 350 to replace? Is that Asurion or with Sprint directly?
Sent from my SPH-D710 using xda app-developers app
rockypr said:
Wait.... 350 to replace? Is that Asurion or with Sprint directly?
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
$200 is my guess for deductible with asurion
Sent from my SPH-L900 using Tapatalk
jamesey said:
$200 is my guess for deductible with asurion
Sent from my SPH-L900 using Tapatalk
Click to expand...
Click to collapse
why? Did they raise prices? I tought it was 100...
Sent from my SPH-D710 using xda app-developers app
I was told it's $250 for the deductible. The $300-$350 is the early termination fee.
Sent from my SPH-L900 using XDA Premium HD app
As far as I know the highest for assurion through sprint is $200 at this point. I would assume this phone would be on the top tier for deductibles. That was according to the packet that I received recently, along with the increase to $11 a month.
Sent from my SPH-L900 using xda premium
It is 200 now. I'm thinking of using squaretrade instead.
Sent from my SPH-L900 using Tapatalk 2
200 is correct. Man this sucks. Gotta get a case!
Sent from my phone using xda app-developers app
It's tiered based off the retail price of the phone if bought outright. This is the first $200 deductible product sprint has offered.
I hope otterbox hurry's up. Anyone else know of a bullet proof case?
Darkendvoid88 said:
It's tiered based off the retail price of the phone if bought outright. This is the first $200 deductible product sprint has offered.
Click to expand...
Click to collapse
This.
Wow, Sprint told me $150. Yikes.
300-350 is what I was quote by third parties to replace the screen. Seems outrageous.
Sent from my SPH-L900 using xda premium

Broken screen

So i sent my phone to LG after i dropped it thinking they will fix it for free the phone is about 14 days old and now they are charging me 140 to fix it does anyone have any alternative that maybe be cheaper or is LG actually being nice.
Sprint is 150$. If you have insurance, I wouldn't suggest fixing it yourself unless you know what you are doing...this phone is a piece to take apart.
Sent from my LG-LS970 using xda premium
Ten dollars cheaper then sprint so yes they're being nice.
Be more careful next time. No manufacturer covers physical damage for free.
Sent from my SPH-L900 using xda app-developers app
RayTrue04 said:
Ten dollars cheaper then sprint so yes they're being nice.
Be more careful next time. No manufacturer covers physical damage for free.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
thanks i wish i knew this before. I'm ordering an otter box lol
emiliojlaf said:
thanks i wish i knew this before. I'm ordering an otter box lol
Click to expand...
Click to collapse
Its actually a great deal. Since screen and digitizer cannot be replaced separately on this phone parts alone sometimes run close to 150 depending on who is ordering it.
Without insurance a screen can run you 225. Having replaced one, 140 is not bad.
Sent from my LG-LS970 using xda app-developers app
I see this on a day to day ... if you have TEP that doesnt mean that all is replaced for free. Think of it as you paying car insurance if somethng happens you will have a deductible. alot of time they will squeeze some screen cracks through the system...usually 1" or less .

Categories

Resources