Develop Bugs

[Q] Constant Reboot + 5 vibrate, green light

Hi everyone,
I got my HTC Incredible 4 months ago and been loving it but having a problem with it constantly rebooting lately. It has been resetting itself for a while now however it didn't really start constantly rebooting until I rooted it a few weeks ago via unrevoked.
At first I thought it was the apps so I deleted a whole bunch of them. It only seemed to reset when I tried to use the web browser. So I would do a battery pull and my droid would reset, the white HTC screen would appear and then go black, vibrate 5 times and then the green light would appear on top. I would keep on doing it until the phone would actually load which is very infrequently.
I tried doing a factory reset however, again when I got to the set up for my gmail, it would reset again.
Do you know if my HTC is bricked or is my SD card corrupt? How would I go about fixing it?
Thanks, I really appreciate your help

Have you done anything else to your phone since rooting? Have you installed a custom ROM? Radio? Kernel? Are you overclocking?
Did you run the unrevoked s-off tool? If so, does it still show s-off? There's several threads open where phones have mysteriously gone back to s-on, and are having problems with the sdcard and/or vibrating x times when turned on.
Have you tried another sdcard?
________________________________
Unrevoked forever
SkyRaider Sense 3.5
Radio 2.15.00.09.01
________________________________
Unrevoked forever
SkyRaider Sense 3.5
Radio 2.15.00.09.01

See...
My post
Someone else's

strange that suddenly this is becoming an issue.
the post count is growing daily...
i wonder if this is a recovery issue? sticking with 2.5.0.5 just in case

It got you too. Man this is starting to get me worried. I've had this happen twice in the past 3 months. And now everyone else is getting it. It may be a corrupt SD card. I'd format the card and back it up before putting it into the new refurb. just get it back to stock and Verizon will replace it. I have a two year contract though, I don't know what I'm gunna do once the warranty is up. And that's two phones for just this issue. I've had blown speaker. twice. Trackpad problems. I hope the Thunderbolt is better cause I will most likely use an upgrade from my family plan for that phone.

BTW, to the OP, you can get the phone to boot with it plugged into power outlet.

[Q] Evo Buttons Stopped Working

I've seen a lot of these threads on random android forums, never with much resolution, which is frustrating.
My power button has stopped working entirely. I took it into the Sprint shop, they spent an hour with it, came back out and said they could find no reason it shouldn't be working. It's an obnoxious fix, but I downloaded "No Lock" from the marketplace and set the screen to shut off after 15 seconds. Now I press a volume key to turn on my screen...
Now, when it gets annoying is when I went to install Cyanogenmod 7 tonight. The power button obviously doesn't work. Widgetsoid's reboot button is ignored entirely if I do Shut Down, Reboot, Bootloader, or Recovery. It's A-OK with Hot Reboot. So the only way I've gotten into the bootloader to wipe/install CM7 is to pop out the battery, hold VolDown, and put the battery in. Peachy. But once I'm into the bootloader, now not only does power (which is now my "enter" button) now work, but the volume buttons are unresponsive as well. So no scrolling.
I'd love to call up HTC or Spring and see what I can do about a replacement (which might not even happen, I don't have a warranty), but I can't un-root the device to send it in.
Any insight you guys have would be greatly appreciated...

Is there an SDK or something that would allow me to remote control the phone using my computer via USB? I'm completely at a loss here.

END_OF_FLESH said:
Is there an SDK or something that would allow me to remote control the phone using my computer via USB? I'm completely at a loss here.
Click to expand...
Click to collapse
I believe you are referring to adb?
and you can unroot via adb, just search around, I'm sure you'll find something on it.
btw, does Sprint know you rooted your phone? if they didn't find out, then you still have a warranty

Samzebian said:
I believe you are referring to adb?
and you can unroot via adb, just search around, I'm sure you'll find something on it.
btw, does Sprint know you rooted your phone? if they didn't find out, then you still have a warranty
Click to expand...
Click to collapse
Yeah, I'm just not as familiar with ADB as I'd like to be.
Not so much looking to unroot, as reload HTC Sense so they don't think to look haha. And yeah, when I brought the phone in today it was very obviously modded. They restarted it and the Cyanogenmod 6 flash screen came up. The guy looked a little confused. He was more than willing to help out, but I'm not so sure it would be the same if I sent it in. They definitely wouldn't replace it.

Alright, so I have ADB up and running with no issue. Got it to give me my device's serial #. At this point, how do I hijack the phone's bootloader and force it to wipe and install the ZIP of CM7 that's on the SD card?

[Q] incredible keeps on rebooting?

I have a co-worker with Droid incredible and every time she turns the device on, it is stuck at the white HTC screen. Once in awhile, she'll be able to see the lock screen, but then the device will reboot again. I tried going into the recovery by pressing vol. down + power, but when I choose recovery, it gets stuck at the white screen again.
She does not have an insurance on the phone, is there a possible fix to this problem?
Thank you in advance.

Is it rooted or what? What did she or you do before this happened? Try to flash a rom or diff kernel?
Sent from my ADR6300 using XDA App

cheols46 said:
I have a co-worker with Droid incredible and every time she turns the device on, it is stuck at the white HTC screen. Once in awhile, she'll be able to see the lock screen, but then the device will reboot again. I tried going into the recovery by pressing vol. down + power, but when I choose recovery, it gets stuck at the white screen again.
She does not have an insurance on the phone, is there a possible fix to this problem?
Thank you in advance.
Click to expand...
Click to collapse
Download this file
http://www.fourty.net/~berzerker/stockstuff/PB31IMG_3.26.605.1_RUU.zip
Rename that file PB31IMG.zip, put that on the root of the SD card, boot the phone into bootloader mode by pressing vol - & power. Let the update run its course, and she will go back to a TOTAL stock 2.2.
EDIT: She will lose all her texts, have to re-download all her apps, and set her homescreens up again, but I don't think you have any other option if it keeps getting stuck at the white HTC screen.

If it's stock already or if rooted and the PB31IMG from the above post doesn't work, she simply needs to do a warranty exchange. We are, after all, still within the warranty period.

najaboy said:
If it's stock already or if rooted and the PB31IMG from the above post doesn't work, she simply needs to do a warranty exchange. We are, after all, still within the warranty period.
Click to expand...
Click to collapse
How would that not work? Its the stock rom, signed. I myself have done this before. Why go exchange it and get a crappy refurb (most likely SLCD )that, more likely than not, has problems? Why not fix the problem and keep the one that she has?
If they didn't want to do that they could go to shipped-roms.com and download the RUU from there and flash it back to stock that way also.

g00s3y said:
How would that not work? Its the stock rom, signed. I myself have done this before. Why go exchange it and get a crappy refurb (most likely SLCD )that, more likely than not, has problems? Why not fix the problem and keep the one that she has?
If they didn't want to do that they could go to shipped-roms.com and download the RUU from there and flash it back to stock that way also.
Click to expand...
Click to collapse
It ain't gonna work if it's a hardware failure, which seems a bit too common with the first run of Incredibles. No software is going to fix a problem with the SoC, which is why I said if the RUU doesn't work, she needs to do a warranty exchange.

The phone is completely stock.
She had to cut the line off and use company phone for about a month or two due to her personal problems. Now she's trying to get back on line with Verizon, but it's keep on rebooting itself so there's noway put it back on again..
Does Verizon/HTC do warranty on the phone even though she's not on the Verizon with the Incredible?

cheols46 said:
The phone is completely stock.
She had to cut the line off and use company phone for about a month or two due to her personal problems. Now she's trying to get back on line with Verizon, but it's keep on rebooting itself so there's noway put it back on again..
Does Verizon/HTC do warranty on the phone even though she's not on the Verizon with the Incredible?
Click to expand...
Click to collapse
I doubt they do, but you could just put it back on the plan, and take it into a verizon 30mins later. Tell them you hit *228 & #2 to update the prl and your phone rebooted and keeps doing so.

Thanks. If everything fails, I'll just go ahead and do that..

There's another version of recovery that lets you wipe the phone - you can search if I'm wrong, but I'm pretty sure that instead of pwr<->vol down it was pwr<->touchball. There, you'll be able to wipe the phone.
I had a similar problem with a phone that I just sent back for warranty repairs. The upside was I did get past the white splash screen. The downside was a few days later, the phone finally kicked the bucket and wouldn't power at all.

This fixed my issue. I was able to retreive my pictures after everyone else was saying to forget about it including HTC and Verizon.. I think this is a pearl as so many Incredible users have posted the constant reboot issue. Thank you Thank you Thank you!!

Another rebooting SLCD Incredible
Hi guys,
Just wanted to let you all know that this week, my wife's SLCD Droid Incredible started randomly rebooting. I had her on the Virtuous stock-based ROM and the SLCD ClockworkMod Recovery, and she had a TON of crap apps (pregnancy, game, live wallpaper, etc.)
I was able to back up the phone if I left the back cover off, but everything I did was time/heat sensitive. I wiped the phone and when setting it backup, got the bootloops after downloading only five or six market apps, not running any of them.
Last night I went back to stock (S-ON, Stock November PB31IMG.zip bootloader update). Again, after getting back to complete stock, it locked up after a few market apps were downloaded.
I called Verizon this morning from MY AMOLED Incredible, and they first had me describe the issues in detail (30 minutes), then try and repeat the issue (20 seconds after opening Google maps and starting a navigation session *quick heat*). She transfered me to "Level 2 Support", then he wanted to walk me through resetting to factory defaults on the phone via the SD card and storage settings. I noticed he wanted me to wipe the Internal storage, so I told him I needed to first backup the DCIM folder full of personal pics and videos to my SD card. He waited patiently while I backed them up (20 minutes). When finished, he had me wipe the phone+EMMC. I left the cover off so we could get through the initial setup, the put it back on after setting it up. He had me do *228 option 1, after the phone rebooted he wanted me to try and do "normal tasks" like downloading apps to get the phone to repeat the issue, if possible. I simply opened up Google Maps, started navigation and 1 second later, the phone went into bootloops. He promptly set up an "in-warranty" replacement to be overnighted to my house.
I do not have any monthly insurance on my phones, so I thought it was great deal that Verizon can issue an advance warranty replacement with return shipping, overnight, no less. Most companies would tell a customer to contact HTC directly. I am sure that is what Alltel used to do. I don't think VZW did it because we have corporate discount, I think this is standard service they provide for all their customers.
For any of you having this issue, here's what I recommend:
**If your phone is continually rebooting, pull your battery and let it sit out of the phone so they can cool for at least 20 minutes... Alternatively, you could probably put your battery in the freezer for 10-20 minutes and get a little extra "cold time" out of the phone before it bootloops**
1. Sync your apps with an app service like Appbrain to easily retrieve the list of apps you had.
2. Backup your call history and bookmarks using an app or two from the market. I have used free ones before, they should be easy to find.
3. Back up your Internal Storage and SD card to your computer (and preferably to a backed up location on your PC)
4. Revert to S-ON, and Stock ROM, if you are not already on one.
5. Set up only the basic functions on your phone (don't download any apps), then test that it is a heat issue by simply opening up Google maps and navigating anywhere.
6. Call Verizon and wait PATIENTLY on the phone as they walk you through their hoops. Expect this to take an hour or three. Just do as they say, as they have to make sure you indeed have a defective phone.
7. Profit.
Hope it helps,
jakewill

6. Call Verizon and wait PATIENTLY on the phone as they walk you through their hoops. Expect this to take an hour or three. Just do as they say, as they have to make sure you indeed have a defective device
jakewill
Click to expand...
Click to collapse
Ditto I have always had a pleasant outcome talking to the phone reps. Remember they are just doing their job and they are probably doing this exact same long process all day..
Wish I could say the store reps we're just as good but it's pretty hit and miss.
Sent from my ADR6300 using XDA Premium App

Evo Issues Random Restarting and Freezing Power button not turning on Screen

I've been having issues with the phone turning off randomly and restarting, seems to do it when it gets hot. Also the phone not responding to power button. Doesn't matter which rom I flash it keeps happening. Thinking about converting back to stock to see if it helps. But I'm unsure why this started happening all the sudden any one else have similar issues??

How often is it happening? Often enough that you may be able to troubleshoot it? Such as.. turn of gps, mobile data, sync, then slowly add them back in one at a time to see what could be causing the problem.
Swyped from my Raided Evo

Also, are you under clocking or over clocking your kernel?
Swyped from my Raided Evo

My wife's Evo had that exact same problem, but hers is unrooted. We brought it into Sprint and she's getting a brand new phone tonight. They tried running diagnostics on it, but came up with nothing, so that was their last resort...

This seems to only happen to me on aosp roms and not sense.
Sent from my PC36100

[Q] My boot loops don't taste good...with or without milk...what is the reason?
My real questions are:
Has anybody experienced my experience and how did they solve the issue?
and
Can someone help me diagnose the issue?
I am seeking help on this topic also.
I have battled and one once before but don't know what was the actual fix.
I tried in the past, couple weeks ago, to upgrade to the new 2.3 roms and have had a lot of trouble with the ol' "random reboots". I don't recall what rom exactly that I tried to put on there but I don't believe that the rom was the issue in this situation do to flashing other roms and encountering the exact same reboot issues.
I originally undervolted using vipermod, updated to the new radios from the present "All Radios" post that was grouped together and then flashed a kernal over the rom that I was trying to use.
I got it booted up no problem, went through the setup and then when it was trying to get the reception and/or 3g established it rebooted...the white HTC boot screen appeared and rebooted over and over again.
I tried reflashing the rom, flashing a different rom and so on.
I sort of ruled out the radios after downgrading them and not getting any different results and started to think it was an overheating issue because when I would leave it off for a while it would work longer before the boot party began.
I read something on another thread that when you remove the battery for so long and boot it back up, it clears the internal memory or something similar to that. I searched the market for a boot logger program and found bootlog, I believe that was the name, and checked the log after pulling the battery and letting it boot up all the way. After reviewing the log I noticed that it had stuff like lowmem, deathpening, killing and what not. I then came to the conclusion that it was more than likely the memory, not a clue if it is internal or talking about the temporary stuff that it may store on the sdcard.
I then decided to check out the partitioning of the sdcard. I decided to raise the swap to something like 1 gig and the ext to 2 gig.
I loaded up CM7, nothing extra, and all was good besides maybe one or two reboots that ended up booting all the way up instead of doing the loop at the white HTC screen.
But now, I followed the instructions that was left on http://forum.xda-developers.com/showthread.php?t=1071547&page=1161 (no blame to the post or rom, just a reference) so I can try out a new sense rom...and...if you don't know by now...mayhem/boot loops. I cannot upload any of the logs because I followed the partition instructions.
I have upgraded and downgraded the PRI and the radios with no luck, I am now going to try the partition swap size again and report back.
I am writing this prior so I can get some helpful suggestions coming my way in the mean time, in case me and the Captain can't make this happen, or be able to post my method to fix my scenario so others may benefit.
Thanks in advance.
EDIT: I have S-OFF, HBOOT 0.97, radio 2.15.00.11.19

I still have been having tons of issues and I've gone back to roms I ran 6 months ago n still having the same problem. It just randomly shuts off and turns back on sometimes like 5 or 6 times in a row. This is getting very frustrating I'm gonna have to put it back to stock and take it in. I want to smash my evo with a hammer and then blow torch the sh*t out of it.

I'm having the same problem, only with the Inspire 4G though. I notice mine only happens when the screen turns off.. I'm thinking mine might be an underclocking issue or something because if I have an unread message or if the led is on or flashing at all, it works fine.. Wait, no, it just did it again fml

This is why I dont want to upgrade my radios, you say you ruled out those, but your phone is still jackin up on old roms.
It jus seems I never see an issue that cant be solved by reflashing the rom or a redownload the rom and flash, unless......you mess with the radios, then u get issues like this..im no expert, but this is what I see.
....Radios scare me!
If it was me I would proly unroot it and bring it in, or
Copy SD card to your PC.
Format SD.
Run an RUU that matches your original radios.
Copy SD card data back.
Re-root.
Should be brand new then....
EDIT: Scratch that I wouldnt unroot and bring it in. Easier to runn the RUU like I said
Sent from my PC36100 using XDA App

Never flashed a radio unless a rom came packaged with one... Couldn't tell you which one because I've flashed a bunch already seeing if that was the problem or not. I'm partitioning my SD card right now to see if that helps.. Oh, and I bought my phone off eBay cause AT&T sucks at life and it's not a year wait anymore to upgrade. God how I miss Cingular.

Think i figured it out on my end... I don't think my phone likes to be underclocked so I bumped up the mhz a little for screen off and I haven't had a problem yet
Sent from my HTC Desire HD using XDA Premium App

Again I spoke too soon

[Q] My phone won't turn *off*

Hi everyone,
It's been a while since I've been active here, but I've recently discovered a weird problem with my phone - I can't get it to turn *off*.
I rarely try to turn it off, so I have no idea how long it's been doing this, but I was on a plane recently and discovered that whenever I try to power it off, it'll pop right back on as soon as it shuts down.
I'm on CM7.1.0, but it's the same when I go back to my nandroid backups of 7.0.3, 7.0.2, and even stock 2.2! I have then eng-hboot (0.76.2000), radio is 26.08.04.16_M, recovery is CWM 5.0.2.0, but the same thing happened on 3.0.2.4. I can provide more info if needed.
Can anyone help?

Just... take the battery out?

martonikaj said:
Just... take the battery out?
Click to expand...
Click to collapse
Thats not really a permanent solution is it ?

bombadier said:
Thats not really a permanent solution is it ?
Click to expand...
Click to collapse
But I mean how long is he going to keep his phone off for? If you're keeping the phone off for a long time, you shouldn't store it with the battery inside anyways.

chinly43 said:
Hi everyone,
It's been a while since I've been active here, but I've recently discovered a weird problem with my phone - I can't get it to turn *off*.
I rarely try to turn it off, so I have no idea how long it's been doing this, but I was on a plane recently and discovered that whenever I try to power it off, it'll pop right back on as soon as it shuts down.
I'm on CM7.1.0, but it's the same when I go back to my nandroid backups of 7.0.3, 7.0.2, and even stock 2.2! I have then eng-hboot (0.76.2000), radio is 26.08.04.16_M, recovery is CWM 5.0.2.0, but the same thing happened on 3.0.2.4. I can provide more info if needed.
Can anyone help?
Click to expand...
Click to collapse
Does this only happen when the device is plugged into the charger/connected via USB?
Sent from my HTC Vision using XDA App

1) Yes, pulling the battery works of course, but there should be a way to turn it off without doing that. And it comes on instantly when the battery is reinserted.
2) It happens regardless of whether it's plugged in or not.
Maybe I should try re-installing the engineering fastboot? Or try a different radio?

This was happening to a lot of CM Nightly users a few months ago (myself included), and it fixed itself a few days after it started. I still have no idea what caused it.
Sent from my Transformer TF101 using xda premium

This happened to me just the other night. I needed to power off for a short while - I pulled the battery. I don't think it happens every time, but I was able to pull the battery and then reinsert it without the phone rebooting immediately.

It happens to me form times to times but i think its nothing serious so i just take the battery out

An update - I tried turning it off while plugged into my computer and watching the log in DDMS; it *CAN* turn off when it's plugged in! Still nothing when it's unplugged, though.
Anyone have any ideas how to fix this? Like others have said, it's not like this is a major problem - I can always just pull the battery if I need the power to be off for some reason. And it's not like phones really need to be off for air travel, so I can't even think of a reason I would need it off, but still - this is obviously a flaw in something, and I can't stand knowing that it's not working exactly right. I think I'm going to flash a different radio, see if it makes a difference, but if anyone has any ideas how/why this is happening, I'd really appreciate you sharing them.
ETA: updating the radio didn't change anything.

same problem--- keeps turning back on
IOn my Desire Z running MIUI, i turn it off and it shuts down to turn itself back on! Very annoying, particulary when on a plane. Taking the battery off, OBVIOULSY fixes it. But not a very practical solution.
Similar to post above, it stays off when connected to USB. Go figure!

I think I read somewhere that this was a clwm issue with the most recent recovery, have you tried flashing a different one? Older or maybe try 4ext?
PS just reread your first post sorry, it seems you already tried a different recovery.

For the OP, since you tried reflashing, and I'm sure you wiped, then I would imagine it isn't a issue with the ROM, the radio didn't help so maybe bootloader or recovery.

OP here, sorry I hadn't checked in for a while. For unknown reasons, the problem's gone. No big changes to my phone, so the issue vanished as mysteriously as it appeared.