USB Port damaged. Need to Unroot - Desire General

Hey folks,
The usb port for my HTC Desire is damaged and I am trying to unroot my device back to standard so I can send it away to be fixed under my O2 insurance policy.
Following the Unlockr method installing the RUU rom requires connecting the device with the USB cable, which in this case is NOT possible as my port is damaged.
Is there a way I can flash the RUU via Recovery? As I could transfer it onto my micro SD card via an adapter.

You can probably get away with just uninstalling super user
Sent from my CM860

Because my Desire has been S-Off'd the obvious logo on booting is a dead give away my phone has been rooted etc.

Use Androot or Z4 and unroot with one of them
Sent from my awesome X8 using Tapatalk

Would you be able to provide me with any further information on these two methods?
---------- Post added at 09:43 PM ---------- Previous post was at 09:39 PM ----------
DevStaffAndroid said:
Use Androot or Z4 and unroot with one of them
Sent from my awesome X8 using Tapatalk
Click to expand...
Click to collapse
Unrooting with such methods, what results would this produce?
I have a custom rom flashed therefore I still need to flash the factory standard RUU.

try PB99IMG method ?

dzumagos said:
try PB99IMG method ?
Click to expand...
Click to collapse
Can you provide me with further information on this method please? I would really appreciate it!

Are you sure the USB is broke?
Some cheap usb cables overtime become less of a snug
fit and give the impression of a broken port.
If you can make it work by bending the plug bit upwards
a bit then its probably just the cable.

Already tried usb brick fix here from xda?
To the PB99IMG.zip method:
1.) Download o2 ruu:
RUU_Bravo_Froy2_UK_2.14.207.1_Radio_32.44.00.32U_5.09.05.30_2_release_144166_
signed.exe
2.) After this, follow this guide:
http://forum.xda-developers.com/showpost.php?p=10509780&postcount=102
Maybe you a card reader to copy the PB99IMG.zip file on your desire's sd card.

MatDrOiD said:
Already tried usb brick fix here from xda?
To the PB99IMG.zip method:
1.) Download o2 ruu:
RUU_Bravo_Froy2_UK_2.14.207.1_Radio_32.44.00.32U_5.09.05.30_2_release_144166_
signed.exe
2.) After this, follow this guide:
http://forum.xda-developers.com/showpost.php?p=10509780&postcount=102
Maybe you a card reader to copy the PB99IMG.zip file on your desire's sd card.
Click to expand...
Click to collapse
After a quick look at this method it looks VERY promising. I am going to have to get a hold of an external charger and charge my battery to 100% to ensure I can carry out any procedure safely.

dontjudgemekk said:
After a quick look at this method it looks VERY promising. I am going to have to get a hold of an external charger and charge my battery to 100% to ensure I can carry out any procedure safely.
Click to expand...
Click to collapse
Have you tried it yet?
I have same problem, I bought a bad car charger, which had damaged my desire and flyer's USB port. Both of my desire and flyer already did s-off, still cannot get them back to s-on.

Dont bother unrooting, insurance dont care if your rooted or not (and even if they did rooting didnt break your usb so theres nothing they can do about it).
I sent my desire to orange insurace with cm7 on it, and had it replaced through orange under warranty with rooted stock rom. They said nothing either time, although it was swapped at my front door.
Sent from my HTC Desire using XDA App

mercianary said:
Dont bother unrooting, insurance dont care if your rooted or not (and even if they did rooting didnt break your usb so theres nothing they can do about it).
I sent my desire to orange insurace with cm7 on it, and had it replaced through orange under warranty with rooted stock rom. They said nothing either time, although it was swapped at my front door.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
That's is not for my case, I have sent my desire to repair shop, they found my desire is rooted, and then ask $100 for repair it.

Why would they care if it was rooted if its a hardware repair?

BigMrB said:
Why would they care if it was rooted if its a hardware repair?
Click to expand...
Click to collapse
dont you get? if it is rooted, they can say "hey is rooted, this void the warranty, we do not repair if for free!!" does not matter if the problem is hardware or software
they dont care only if they want, depends from the person at the service center

andQlimax said:
dont you get? if it is rooted, they can say "hey is rooted, this void the warranty, we do not repair if for free!!" does not matter if the problem is hardware or software
they dont care only if they want, depends from the person at the service center
Click to expand...
Click to collapse
Ofcourse I get it... every company tries to escape warranty.
But don't they have to prove that your actions (rooting) have somehow affected the phone? Which obviously it hasn't because it's hardware...
Why don't you take up insurance and just blow it up... do you get it?

andQlimax said:
dont you get? if it is rooted, they can say "hey is rooted, this void the warranty, we do not repair if for free!!" does not matter if the problem is hardware or software
they dont care only if they want, depends from the person at the service center
Click to expand...
Click to collapse
BigMrB said:
Ofcourse I get it... every company tries to escape warranty.
But don't they have to prove that your actions (rooting) have somehow affected the phone? Which obviously it hasn't because it's hardware...
Why don't you take up insurance and just blow it up... do you get it?
Click to expand...
Click to collapse
uart1234 said:
Have you tried it yet?
I have same problem, I bought a bad car charger, which had damaged my desire and flyer's USB port. Both of my desire and flyer already did s-off, still cannot get them back to s-on.
Click to expand...
Click to collapse
It is a hardware fault being my USB port however I just don't want take any chances sending it for repair, their attitude may be that because I have rooted its voided the device's warranty therefore my insurance won't cover any repairs.
I haven't tried the method yet as I am going to get the lend of a friends battery due to the fact I cannot charge my device

Why not download an app and unroot it then??
~I can't remember the name of it though!! z4root or something

he is also S-OFF.
pB99IMG is the method.

If you need to move files, you might try WiFi file explorer or File Expert
Sent from my PC36100 using XDA App

Related

[Q] sd card not reading

Sd card stopped reading on g2 and I've tried the following:
Used different sd cards, still nothing detecting.
And sd card reads fine on my computer via card reader
Tried a master reset
My question is since its still under warranty and this model I have has been rooted with s off, will they charge me for the full replacement fee? I've already called tmobile to get a replacement. Phone works fine its just not reading the sd cards I place in the slots.
Its not under warranty if you rooted it....that being said its up to you. I dont think they have time to check. they just wipe em check hardware and see if they should refurb or trash.
Sent from my HTC Vision using XDA App
That sucks, you can use fastboot to apply update.zip files so I would try that(maybe get a brick and say it was from the update)
Sent from my T-Mobile G2 using XDA App
I understand that its against warranty if the phone is rooted but the cause of the SD read isn't a software issue its a hardware issue. With that being said I've been doing some research and it seems that its better if i somehow brick the phone, but I did call them up today, or well the tmobile sales rep did and told them that the sd card wasn't being read. Has anyone used warranty on a rooted phone?
Also is there a way to unroot without being able to use the SD card?
Not wanting to postwhore, but I turned off the phone and left it there off for a good 15 minutes, then rebooted and somehow the sd card's reading atm so now going to follow these steps to unroot the phone before returning it.
http://www.addictivetips.com/mobile/how-to-unroot-t-mobile-g2-htc-desire-z-complete-guide/
One could argue that the non approved software broke the hardware.... just sayin......
Sent from my HTC Vision using XDA App
nguyen925 said:
Also is there a way to unroot without being able to use the SD card?
Click to expand...
Click to collapse
fastboot has a command to apply an update.zip(as i posted above)
g_grey said:
fastboot has a command to apply an update.zip(as i posted above)
Click to expand...
Click to collapse
is this going to update the phone through zip file? Will that turn on S off?
shortlived said:
One could argue that the non approved software broke the hardware.... just sayin......
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
True but seems like i'm the only one with this particular issue. I don't see how rooting my phone would lead to an SD card reading malfunction. Both of which are unrelated..
i have not tried it since i don't have a problem with my sdcard reader, but the fastboot binary has an option to apply a zip file via the terminal on your computer. so as long as you can read and do a little research you should be ok to try it(worst case you brick your phone and you're done)
update*
I sent in my phone even though it was perma-rooted, and got tmobile to replace it free of charge. Not sure how that worked out but phone's been fully functional since.

Am I Bricked?

Ok, I rebooted into recovery last night and I got a 5 vibrates and a green blinking light.
I can get my phone to go into android if i have it pluged into usb but sd support is disabled. If i unplug at any time, it reboots into 5 vibrates. Battery pull.
I can get it ino recovery sometimes but nothing from sd card can be accessed.
I can get it into bootloader but it says s-on for some reason and nothing is flashable from bootloader including ruu's or radio upgrades etc...
The phone is not communicating with pc or pc with phone
Adb is not functional either.
Ive tried everything that i can think of to unroot etc..
Any help would be greatly appreciated. Im desperate.
Thanks,
Incubus
Your sd card may be corrupt. First, back it up, then format it to fat32 in windows. Then put the PB31IMG.zip file on the root of your sd: http://www.megaupload.com/?d=9Q4CNAGX
Put the sd card back in the phone and do a battery pull. When you put the battery back in, hold the volume down key for a few seconds if the phone is plugged in. If it isn't plugged in, hold the power button and the volume down key until the bootloader comes up. It should eventually ask you if you want to update, and press volume up.
If you can't get to the bootloader, then you are most likely bricked. Talk to verizon about a replacement.
Also, before this happened, were you flashing any radios via bootloader?
Well if you got S-ON, I would just take it to VZW and say this **** is messed up get me a replacement, unless you didnt originally buy the phone from them.
I'd try a different SD card formatted to Fat 32 with the RUU on it, unless you already tried that.
but i cant even flash an ruu from my pc either. That has nothing to do with the sd does it? Also, if i put anything on my sd card to flash in bootloader. It just says its checking file and never asks me if i want to install it like it used to.
Does an sd card have to be in the phone in order to flash a ruu from the pc?
incubus26jc said:
but i cant even flash an ruu from my pc either. That has nothing to do with the sd does it? Also, if i put anything on my sd card to flash in bootloader. It just says its checking file and never asks me if i want to install it like it used to.
Does an sd card have to be in the phone in order to flash a ruu from the pc?
Click to expand...
Click to collapse
Don't think so, but I think it has something to do with HBOOT or Radio version that's in the RUU, so if the one that is on the phone now is higher then the RUU, it wont update. Maybe if its the same version as well it wont update. Dont think you need the SD card to run RUU from PC.
So I assume that since you are trying to fix it, there is no way you can get a warranty replacement?
TNS201 said:
Don't think so, but I think it has something to do with HBOOT or Radio version that's in the RUU, so if the one that is on the phone now is higher then the RUU, it wont update. Maybe if its the same version as well it wont update. Dont think you need the SD card to run RUU from PC.
So I assume that since you are trying to fix it, there is no way you can get a warranty replacement?
Click to expand...
Click to collapse
didnt I ruin my chances of a warranty by rooting it?
incubus26jc said:
didnt I ruin my chances of a warranty by rooting it?
Click to expand...
Click to collapse
Totally, if there is any trace of root or customizing of the software in any way your warranty will be voided.
Sent from my SPH-P100 using XDA App
incubus26jc said:
didnt I ruin my chances of a warranty by rooting it?
Click to expand...
Click to collapse
Well if it says S-ON then you are OK. Does it have stock recovery or clockwork on it, if even accessible? If you call in, they will send you a new/refurb model, then you send it back in. They wont even bother checking. I would suggest calling over going to a store. You get better service and more convenient. All I would say that your phone does this and that and wont boot and they will probably try to tell you to do a few things, but if you can't get into the OS, I don't see your phone call being long.
AlpineM3 said:
Totally, if there is any trace of root or customizing of the software in any way your warranty will be voided.
Sent from my SPH-P100 using XDA App
Click to expand...
Click to collapse
Only if he goes to the store. If he calls and gets it taken care of, they will send him a phone, then he sends it back. I believe all they check is that there was no water damage and cracked screen and other physical damage.
can i just say i lost it?
incubus26jc said:
can i just say i lost it?
Click to expand...
Click to collapse
If you got insurance on your policy,then yes, you can say it was lost/stolen. You just pay the $90 deductible or whatever for the new phone.
But if you don't have insurance then you're screwed on that approach, also if you call for warranty replacement they just check for any physical damage, but they do try to boot it
Sent from my HTC Incredible
yeah, it looks like im going to pay the fee
incubus26jc said:
yeah, it looks like im going to pay the fee
Click to expand...
Click to collapse
Oh well at least its cheaper then paying full price.
you should be ok. try flashing stock rom through hboot (pb31img file). you can find one posted in the get back to stock thread. if you can't find it let me know and i'll get it for you.
did you try flashing recovery through hboot as well? i can send you a pb31img with clockwork 2.5.0.5 if you want to try but i think you need a signed image.
incubus26jc said:
Ok, I rebooted into recovery last night and I got a 5 vibrates and a green blinking light.
I can get my phone to go into android if i have it pluged into usb but sd support is disabled. If i unplug at any time, it reboots into 5 vibrates. Battery pull.
I can get it ino recovery sometimes but nothing from sd card can be accessed.
I can get it into bootloader but it says s-on for some reason and nothing is flashable from bootloader including ruu's or radio upgrades etc...
The phone is not communicating with pc or pc with phone
Adb is not functional either.
Ive tried everything that i can think of to unroot etc..
Any help would be greatly appreciated. Im desperate.
Thanks,
Incubus
Click to expand...
Click to collapse
Verizon will cover this under the one year warranty. Thankfully I thought I was the only one, this happened to me twice.
Inc,
What were you doing at the time? Did you flash an incorrect hboot? I'm really surprised it can't be recovered if you can access the bootloader. Did you try another card just to rule it out?

Help!! Broken digitiser trouble

Recently, My WFS was smashed and the touch would not respond however, i took it to a shop and they said its not possible to replace the digitiser, so my only hope is to send it to HTC hoping they will repair it, the problem is that my phone has an unlocked bootloader, which as all of you may know, it destroys the warranty, i really need help on what to do. My phone is Running CM7 and is overclocked to 806MHz.
I know it is possible, i have seen videos and articles on how to do it and they all reported success after the repair.
humzaahmed155 said:
I know it is possible, i have seen videos and articles on how to do it and they all reported success after the repair.
Click to expand...
Click to collapse
Flash a unroot zip through clockworkmod?
I don't know anything else though, not a dev.
Good luck mate.
ipodguitar said:
Flash a unroot zip through clockworkmod?
I don't know anything else though, not a dev.
Good luck mate.
Click to expand...
Click to collapse
Tried That, didnt work, maybe i will have to lock the bootloader using fastboot.
http://forum.xda-developers.com/showthread.php?t=1530864
Check this out. Itll change UNLOCKED back to LOCKED rather than RELOCKED
No warranty on screens if they can fix it you would be charged for it
Sent from my HTC_A510c using Tapatalk
this isnt covered by warranty so it shouldnt matter?
Thanks Guys

One x camera problem

i have problem with camera
when i open camera to take picture,it will close right away
or the camera screen will just blank
any apps (intagram) that use camera also not working
helppp :crying:
What rom are U usin'?
icke said:
What rom are U usin'?
Click to expand...
Click to collapse
stock
Settings-->apps-->all-->camera-->clear data ... if that doesnt help then im afraid that you need a factory reset.
muamers said:
Settings-->apps-->all-->camera-->clear data ... if that doesnt help then im afraid that you need a factory reset.
Click to expand...
Click to collapse
done factory reset
still not working
only front camera work(test with mirror)
it work fine before this
Try a different camera app like THIS one from the play store
muamers said:
Try a different camera app like one from the play store
Click to expand...
Click to collapse
WOW ITS WORK
THANKS BRO
what exactly the problem with this camera?
haish
wait
its not working againnnnnnnn
Bump
anyone?
this effect usually happens if you at some point installed a camera mod and then reverted to stock.
wipe your phone and install a RUU to be completely stock and try again.
if it doesn't work, it's hardware.
ceenume train
zerozoneice said:
this effect usually happens if you at some point installed a camera mod and then reverted to stock.
wipe your phone and install a RUU to be completely stock and try again.
if it doesn't work, it's hardware.
Click to expand...
Click to collapse
exactly
i install some 3rd party camera app
can u teach me how to do it?
and what is RUU?
photofast said:
exactly
i install some 3rd party camera app
can u teach me how to do it?
and what is RUU?
Click to expand...
Click to collapse
RUU is "ROM Update Utility", a guide on how to do it can be found here.
Monsterkater said:
RUU is "ROM Update Utility", a guide on how to do it can be found here.
Click to expand...
Click to collapse
will this void my waranty?
i saw rooting there
i google RUU
many version
which one should i download,?
Yes it will void parts of your warranty. Custom roms will improve your Android experience but if your not tech savvy I wouldn't bother, you could possibly have a hardware issue so I would call in your warranty and let htc fix it
Sent from my HTC One X using Tapatalk 2
---------- Post added at 02:34 PM ---------- Previous post was at 02:31 PM ----------
Don't do anything until you have read how to do it properly and you understand the risks involved
Sent from my HTC One X using Tapatalk 2
whynot66 said:
Yes it will void parts of your warranty. Custom roms will improve your Android experience but if your not tech savvy I wouldn't bother, you could possibly have a hardware issue so I would call in your warranty and let htc fix it
Sent from my HTC One X using Tapatalk 2
---------- Post added at 02:34 PM ---------- Previous post was at 02:31 PM ----------
Don't do anything until you have read how to do it properly and you understand the risks involved
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
RUU=custom rom?
i contact htc already,they will pick up my phone 28/8 for repair
before that,i wan to try repair it myself first
If you've got HTC collecting it already, why worry about a custom ROM in the meantime?
If you're not sure on what it involves, you can make a mess of your phone.
Wait and get it repaired / replaced?
JayWales said:
If you've got HTC collecting it already, why worry about a custom ROM in the meantime?
If you're not sure on what it involves, you can make a mess of your phone.
Wait and get it repaired / replaced?
Click to expand...
Click to collapse
like i said
htc only pickup the phone on 28/8
more than 10 days i have to wait
so back to the question
what wrong with my camera?
and
ruu void waranty?
No stock ruu won't but you will need to find out your cid using adb and find the correct ruu for your cid. If you get the wrong one you will have a bad flash and probably will be unable to use your phone
You need to research it if you f**k it up htc will be billing you for repair and their not cheap
Sent from my HTC One X using Tapatalk 2
You don't seem experienced with using ROMs so I really wouldn't try and fix this yourself. Installing a RRU still requires the relatively risky task of using ROMs — and HTC will most likely reject your phone when they take it for repairs or charge fees.
Did you install a third-party camera app before this problem started? If so, wiping the app's data and/or trying a factory reset is pretty much all you can do. Anything more is going to involve voiding your warranty and messing around with things that could cause even more problems.
If the problem came out of nowhere, it is very possible a hardware fault. It does happen, and there's nothing you can do about it except let HTC repair it. This is why it's not wise to use custom ROMs until you've had the phone for a while, just in case a fault appears.

Stuck in APX!

First of all sorry for adding yet another question onto the Q&A, but researching around I can not find much information on this problem.
So anyway I've been having the following problems with my HOX, and now to add to it all Im stuck in APX mode. I left my phone powered off in my bag and when I went to look at it later on I noticed it was stuck on the HTC Boot screen, and the back of the device was VERY warm (battery?) I got it home and plugged into USB and the device just came under APX and as I'm sure you've read, nothing seems to get out of it so I am stuck (Cant enter bootloader)
However;
When I have the device plugged in and hold power+vol up I get the USB connection sounds played in windows, first the new device one (DUN DIN) followed after a second by (DUN DUN) the unplugged sound. THIS time I unplugged between sounds and left he phone for about a minute, plugged it back in and I only heard the new device sound, and now instead of APX my phone is listed under USB Controllers>Unknown Device. Not sure if this is an improvement or not? But I'm hoping its gaining charge from this and will attempt to restart in a while and see if I can enter the bootloader.
Does anyone have any suggestions here?
APX mode means it's dead, nobody here has recovered their phone from that.
An actual brick, sorry.
yeah, that's right, APX is = to seriously hard HW damage...
BenPope said:
APX mode means it's dead, nobody here has recovered their phone from that.
An actual brick, sorry.
Click to expand...
Click to collapse
matt95 said:
yeah, that's right, APX is = to seriously hard HW damage...
Click to expand...
Click to collapse
You're kidding? I can't believe this it was powering on and working (slightly) earlier today! I thought I saw a post
saying someone got out of it just by leaving it for a while
GOOD GOD
I plugged it into charge, left it for about 5 minutes and it has booted back into the phone!!
Resolved I guess
[★] said:
I plugged it into charge, left it for about 5 minutes and it has booted back into the phone!!
Resolved I guess
Click to expand...
Click to collapse
Flash it to stock ASAP, I suspect it's on its way out, and you'll want to use the warranty.
BenPope said:
Flash it to stock ASAP, I suspect it's on its way out, and you'll want to use the warranty.
Click to expand...
Click to collapse
I'm on 1.28 so I cant flash it to stock! Or can I?
[★] said:
I'm on 1.28 so I cant flash it to stock! Or can I?
Click to expand...
Click to collapse
You can install a nandroid backup of stock ROM, boot.img, stock recovery, and relock.
BenPope said:
You can install a nandroid backup of stock ROM, boot.img, stock recovery, and relock.
Click to expand...
Click to collapse
Ok thanks, I have a couple questions though:
I have looked around and can't find a nandroid backup for my CID HTC__001, however I did just find this thread which claims it is possible without a nandroid backup! Am I right?
Also, I'm assuming this wont revert hboot to an older version will it? So won't HTC (if i send it in for repair) see the later hboot and
just work out that I have obviously unlocked my bootloader at some point? Also won't the bootloader say Relocked as appose to
Locked?
Cheers pal!
Yes, you're right, but if it gets stuck on APX, none of that'll matter, unless it manages to magically work again whilst at the repair centre, in which case at least you have HTC signed software on it, so it should be covered.
BenPope said:
Yes, you're right, but if it gets stuck on APX, none of that'll matter, unless it manages to magically work again whilst at the repair centre, in which case at least you have HTC signed software on it, so it should be covered.
Click to expand...
Click to collapse
Ok, you say atleast I will have HTC signed software on it, but still redundant considering it will be 'RELOCKED' right?
On on a side note, member Vcek says that my initial issue sounds more hardware related, so if everything goes tits
up again I may just try invoke the hardware warranty, which apparently isn't effected by unlocking the bootloader
[★] said:
Ok, you say atleast I will have HTC signed software on it, but still redundant considering it will be 'RELOCKED' right?
On on a side note, member Vcek says that my initial issue sounds more hardware related, so if everything goes tits
up again I may just try invoke the hardware warranty, which apparently isn't effected by unlocking the bootloader
Click to expand...
Click to collapse
It's not redundant, they have been known to refuse warranty when unsigned software is installed. It'll make your life easier to install stock software before sending it off to HTC.
It depends where you bought it, but often the retailer is responsible, not HTC, so HTC would be within their rights to refuse a repair if you don't meet their terms. The retailer might not be able to refuse, though. Either way, I'm advising you on creating your own luck.
BenPope said:
It's not redundant, they have been known to refuse warranty when unsigned software is installed. It'll make your life easier to install stock software before sending it off to HTC.
It depends where you bought it, but often the retailer is responsible, not HTC, so HTC would be within their rights to refuse a repair if you don't meet their terms. The retailer might not be able to refuse, though. Either way, I'm advising you on creating your own luck.
Click to expand...
Click to collapse
Ok well I bought it off Amazon so I will get in contact with them in terms of hardware faults. Surely they will need some sort of proof?
[★] said:
Ok well I bought it off Amazon so I will get in contact with them in terms of hardware faults. Surely they will need some sort of proof?
Click to expand...
Click to collapse
I dunno, in the UK, you're pretty safe. Great consumer protection laws.
The phone is less than a year old, so HTC won't need any proof of purchase, but ask Amazon what to do with it.
BenPope said:
I dunno, in the UK, you're pretty safe. Great consumer protection laws.
The phone is less than a year old, so HTC won't need any proof of purchase, but ask Amazon what to do with it.
Click to expand...
Click to collapse
Ok will do.
Stuck in APX mode again.

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