MY touchscreen has become unresponsive. I cannot press anywhere on the screen, the button on the keyboard still work though.
Had this problem earlier but restarting the phone (removing battery for a few min) would solve it. Now this solution doesnt work.
Any ideas on how to fix this ? My model is not sold in my country so cant repair it from service centre here.
Have you tried recalibrating the screen? How about flashing a different ROM?
Related
Ive had this issue for over a week now. Often when I need my phone and turn it on from the Power/On button at the top, the screen stays black, it doesnt turn on. I can see the bottom hardware buttons light up and the touchscreen seems to work, I can feel the haptic feedback when pressing the screen... Assume its a connection issue - anyone had the same problem?
I have the same issue, but just turn the lock on again (hardware buttons turn off) and unlock the phone, and then the screen comes on.
Help!
This has gone really bad now! Ive tried find help on the net, but nothing so far!
I have removed the SD card, Sim. Tried with and without. I have hard and soft reset the Desire severeal times. It works well for a while, but the problem kicks in sooner or later.
Pressing the power button the buttons light up, the screen vibrates but its black, not turning on. I tried to unlock it, but without any help.
Hate to take it to T-Mob and be without a phone for another 2 weeks...
Im trying to make a hard reset by pressing the volume down + power (also the alternate press home and back and then Power). Even this is not working... is it totally bricked now?
With the Monday Bankholiday, will be ages before I get my Desire back. Awww!!
If anyone has any idea how to help, appreciate it alot!
(
I had the same problem with mine but in my case I dropped it on the floor but the screen hadn't any visible problem and the buttons below worked fine and the notification LED told that it worked. I sent it back to HTC and they replaced the screen under warranty. Tell us if you found another solution.
Regards, vascer.
Sent from my HTC Desire using XDA Premium App
My Desire now been few days at T-mob repairs.
So far my repair log states (phone still not returned):
- Replacement - Main Board,TMEU,English-UK,GBR,HTC,Regional IDLow,Brown,w/ SIM Lock,BRAVO-O3
- Software update
- Screening
- Adjustment
I just wonder if the Sotware Update is Gingerbread or not...?
hello fellow desire user's..
i been using my desire for about 6months and suddenly the power button stop responding, i tried to go back to original state (e.g out of the box) and still the power button not working, i also tried to reflash same thing happen nothing,,,
Q: is this a hardware problem?
please help!!!and tnxs in advance..
You are complete stock, so call htc.
ianthugs19 said:
hello fellow desire user's..
i been using my desire for about 6months and suddenly the power button stop responding, i tried to go back to original state (e.g out of the box) and still the power button not working, i also tried to reflash same thing happen nothing,,,
Q: is this a hardware problem?
please help!!!and tnxs in advance..
Click to expand...
Click to collapse
Same thing happened to me though mine was due to me dropping my phone. I would give HTC a call in the first instance and try and get it fixed for free under warranty
My phone is rooted and has a custom rom so i am able to bypass this issue by having the phone wake on track ball and i have downloaded a few apps
screen off and lock (this is then mapped to long press on the search key
quick boot (to restart the phone, this requires root access to work)
after a few hours you get used to the alternative way to switch the screen on and off.
ianthugs19 said:
hello fellow desire user's..
i been using my desire for about 6months and suddenly the power button stop responding, i tried to go back to original state (e.g out of the box) and still the power button not working, i also tried to reflash same thing happen nothing,,,
Q: is this a hardware problem?
please help!!!and tnxs in advance..
Click to expand...
Click to collapse
I had the same problem with the desire HD, happened suddenly installed nolock as a tempory solution, and was going to take it in under warranty for repair. It is caused by a stuck power button. Heres how I fixed mine. As a last resort, I removed the battery sim card cover and battery cover so that all I was holding was the Ali uni body section. with my finger and thumb I began flicking the chrome button with my nail, as if you were flicking a pea accross the table, after about 30 seconds of flicking the little chrome button popped out slightly, when holding it by your ear and pressing it you can now hear a click. Maybe a dust particle or something from my pocket caused mine not sure, but it was moisture or software related. Hope this helps someone who maybe hasthe same problem.
Paul.
i'd say give htc a call
hope u find a solution soon..
Ive been using my phone for a month now, as I'm on a 2 year contract with my service provider. I have not dropped nor physically damaged my phone. But when I try powering on my phone. It doesnt turn on. Only way is to restart it. And even after doing so, the screen becomes unresponsive after a short while. The green notification light still blinks, sound works. its just the screen. Help! and is there anyone else having the same problem??
s23haun said:
Ive been using my phone for a month now, as I'm on a 2 year contract with my service provider. I have not dropped nor physically damaged my phone. But when I try powering on my phone. It doesnt turn on. Only way is to restart it. And even after doing so, the screen becomes unresponsive after a short while. The green notification light still blinks, sound works. its just the screen. Help! and is there anyone else having the same problem??
Click to expand...
Click to collapse
Well, i have partially the same problem as yours...the screen blank but when you press the power button, only the capacitive button lights on..and i believe the screen is working just doesnt showing any display....someone said to me its a motherboard problem and the only way to fix this is returning your HOX for a replacement...if you still have warranty of course...if not, the cost is
I just received my Z1C and I've been having lots of touch screen problems.
When I get to the unlock screen, a lot of times nothing will register on the touch screen. I have to push the power button to turn the screen on and off to get the touch screen to register, and a lot of the time I have to turn the screen on and off more than once to get it to work.
Another issue I'm having is in the settings menu. The top portion of the screen doesn't register any touches. For example, when I tap on the Wifi settings, nothing happens. I have to pull down the screen like half a centimeter, then tapping Wifi will work. This is so frustrating...
Is there any way to fix this without rooting, unlocking bootloaders, or installing a custom rom?
rumthin said:
I just received my Z1C and I've been having lots of touch screen problems.
When I get to the unlock screen, a lot of times nothing will register on the touch screen. I have to push the power button to turn the screen on and off to get the touch screen to register, and a lot of the time I have to turn the screen on and off more than once to get it to work.
Another issue I'm having is in the settings menu. The top portion of the screen doesn't register any touches. For example, when I tap on the Wifi settings, nothing happens. I have to pull down the screen like half a centimeter, then tapping Wifi will work. This is so frustrating...
Is there any way to fix this without rooting, unlocking bootloaders, or installing a custom rom?
Click to expand...
Click to collapse
already tried a hard reset ?
Yes. I've done a factory reset, and nothing has changed. Nothing registers on the unlock screen when I touch it. I have to turn the screen on and off multiple times to get it to work.
I am using the free screen protector that came with the phone. I doubt that's the issue though.
This can't be normal. I'm thinking I just got a lemon...
rumthin said:
Yes. I've done a factory reset, and nothing has changed. Nothing registers on the unlock screen when I touch it. I have to turn the screen on and off multiple times to get it to work.
I am using the free screen protector that came with the phone. I doubt that's the issue though.
This can't be normal. I'm thinking I just got a lemon...
Click to expand...
Click to collapse
if youre done a factory reset and the problem persist im pretty much sure its a hardware problem...
anyway, go to about -> diagnostic and make the touchscreen test.
any issues there?
if i were you, i would reinstall the firmware using SUS to be 100% sure its HW problem.
Already you try a hard reset. I think it is your harware problem. If you have a warranty you can go customer care. I am sure they solve your problems.
not working at all
Hi guys, my diplay is also down - broken - and i have a gesture lock on. I can not unlock the screen. How can I perform a hard reset without touching a display? I was searching whole internet for two days and nothing helped.
If I connect phone to the PC, it must be unlocked.
I need some files from internal storage :/
Hi all,
May i ask the solution for this problem: sometime when i try to unlock my phone using the home or power button, the screen keep become black back or autolock it back which means when i unlock the screen will have a display, then in a few second it bcome black back.
The problem can be solve after u leave it a while or when ur phone ring of received msg.
Any idea on the problem and the solution. I have format the phone but it seems like the problem may occur sometimes. So is it a hardware or software defect?
Thank you very much