[Q] Htc dhd dead? - Desire HD Q&A, Help & Troubleshooting

New to the Desire HD, finally got so p*ssed off with the poor GPS performance on the SGS that I bought a DHD from Fleabay.
Worked fine for a week, genuine seller (checked not blocked etc).
I let the phone run completly flat, now it will not respond to anything. Plug it into the PC and in device manager it shows
QHSUSB_DLOAD with the usual (if no drivers are installed) exclamation mark.
The phone itself doesn't show any sign of life. No LEDs,vibration or sounds. It will not go into recovery mode. It is on Orange (if that makes any difference.
I do have insurance so will send it off if necessary but I wondered if anyone has any ideas?
There seem to be similar posts but only to do with partitioning.

Pull the battery for a minute. Put the battery back in and then put it on the wall charger for a little while. Then try to turn it on again.

Done that, also tried the freezer trick.
Still dead! Checked charger, swapped charger, haven't got a different battery but I can't imagime the battery would die completly, but could be wrong. Won't even switch on with charger connected.
BTW what are the connections for on the battery and bottom covers functions?
I have flashed many different ROMS on the SGS (currently Darkies Exreme edition) is it as easy on the HD?
Many thanks

fatfred1 said:
Done that, also tried the freezer trick.
Still dead! Checked charger, swapped charger, haven't got a different battery but I can't imagime the battery would die completly, but could be wrong. Won't even switch on with charger connected.
BTW what are the connections for on the battery and bottom covers functions?
I have flashed many different ROMS on the SGS (currently Darkies Exreme edition) is it as easy on the HD?
Many thanks
Click to expand...
Click to collapse
The connections on the covers are to confirm they are fitted hence the metal to create a circuit I believe.
Yes flashing ROMs on the dhd is very easy. I'm a complete noob and I haven't had any issues so far.
Sent from my HTC Desire HD using xda premium

Connections on cover are not for battery. Wifi antenna I believe.

Agoattamer said:
Connections on cover are not for battery. Wifi antenna I believe.
Click to expand...
Click to collapse
I have read similar since the post; 2G aerial and, as you say, WIFI.
Which is nice to know but the bl**dy thing is still dead!
HELP

fatfred1 said:
New to the Desire HD, finally got so p*ssed off with the poor GPS performance on the SGS that I bought a DHD from Fleabay.
Worked fine for a week, genuine seller (checked not blocked etc).
I let the phone run completly flat, now it will not respond to anything. Plug it into the PC and in device manager it shows
QHSUSB_DLOAD with the usual (if no drivers are installed) exclamation mark.
The phone itself doesn't show any sign of life. No LEDs,vibration or sounds. It will not go into recovery mode. It is on Orange (if that makes any difference.
I do have insurance so will send it off if necessary but I wondered if anyone has any ideas?
There seem to be similar posts but only to do with partitioning.
Click to expand...
Click to collapse
if i know well QHSUSB_DLOAD is the cpu mode of the phone
if you have insurance go get it done

Spoke to HTC via webchat and they inform me the phone is under warantee until 2013 and they are going to pick it up
BIG BONUS!

That's good news. Once you get the replacement then flashing roms is easy.
A few links are in my sig, which will help to get you up to speed I expect.

Yes it is easy to flash dhd with custom ROM.
Sent from my HTC Desire HD using xda premium

WOW.....
4 days from contacting HTC I have a working phone back in my hands.
I can't fault that. NEW MOTHERBOARD FITTED! Came back unbranded, not sure if its locked.
Now for that customization.
Thanks for your help

AND I have now got a custom ROM on it! Yes, I took my time but this is a different DHD, having dropped the last one from a boat!
Don't try it they don't float. Insurance phone turns up unlocked but ORANGE covered with Orange CR*P all over it (software I mean not literally!)
So I used ACE Hack and away I go.............REVOLUTION 7.0.4 HD (3rd ROM so far today!!)
GOTTA LOVE IT! Thanks people.

fatfred1 said:
AND I have now got a custom ROM on it! Yes, I took my time but this is a different DHD, having dropped the last one from a boat!
Don't try it they don't float. Insurance phone turns up unlocked but ORANGE covered with Orange CR*P all over it (software I mean not literally!)
So I used ACE Hack and away I go.............REVOLUTION 7.0.4 HD (3rd ROM so far today!!)
GOTTA LOVE IT! Thanks people.
Click to expand...
Click to collapse
Yes android revolution HD 7.0.4 is a awsome Rom.
Sent from my HTC Desire HD using xda premium

Related

[Q] My Desire HD won't boot

Hi
So i got my Desire HD 2 days after they started selling here in sweden and i've never had any problems with it what so ever, until today.
So when i got to school today my Desire HD wouldn't boot up, it worked this morning when i sent a text to my friend. I figured i hadnt plugged it in correctly when i was going to charge it last night but that wasn't the case. I tried to remove and reinsert the battery but that wouldn't work, i also tried to remove the memory card, wouldn't work either.
I can't boot it at all, i can't even boot it to recovery mode.
I really am in big trouble, if anyone knows what is causing this or has experienced this please respond...
ille16 said:
Hi
So i got my Desire HD 2 days after they started selling here in sweden and i've never had any problems with it what so ever, until today.
So when i got to school today my Desire HD wouldn't boot up, it worked this morning when i sent a text to my friend. I figured i hadnt plugged it in correctly when i was going to charge it last night but that wasn't the case. I tried to remove and reinsert the battery but that wouldn't work, i also tried to remove the memory card, wouldn't work either.
I can't boot it at all, i can't even boot it to recovery mode.
I really am in big trouble, if anyone knows what is causing this or has experienced this please respond...
Click to expand...
Click to collapse
If it is completely dead then Id try another battery....yeah easier said than done I know...none of your mates got one??
Is it under warranty??
Have you installed a custom rom?
Does it boot when plugged into the mains?
It may just be the circuit board or connectors to the battery??
To be honest...it could be bloody anything..
rixsta said:
If it is completely dead then Id try another battery....yeah easier said than done I know...none of your mates got one??
Is it under warranty??
Have you installed a custom rom?
Does it boot when plugged into the mains?
It may just be the circuit board or connectors to the battery??
To be honest...it could be bloody anything..
Click to expand...
Click to collapse
Nope no one i know have one :/
It's unrooted so no custom roms in it.
It does NOT boot when plugged into the mains either
I think it's under warranty since i bought it not that long ago, but i didn't buy extended warranty though so i dunno
does a light come on when you plug it into the wall to charge?
Have you looked at the connectors on the SIM card & battery covers? Mine look like they are simply painted on. Yours maybe worn....
Nope theres no light...
I don't really know what you mean by painted on because i looked at mine and they stick out a bit, if i'm looking at the right piece.
It's a bit useless to begin discussing about this. YOu have done nothing to void your warrenty. It should boot and it doens't. That means you should return it. This isn't you problem, so to say.
I had the same issues, unattented reboots, then DHD randomly turning off. And last Saturday, impossible to start it again. At this point, I had rooted it, S-OFFed it and installed ClockWork Recovery and a custom ROMS as well.
Anyway, I sent it for maintenance yesterday and expect to have my DHD repaired within the next two weeks...

[Q] HTC Desire won't boot or charge

Hi! My first post here and, sadly, not a pleasant one for me.
Today I, while charging my rooted Desire (Ginger Villain 2.8, if that matters), launched an app and it crashed (black screen but with status bar still showing). Since none of the buttons were responding, I took out the battery and then put it back in and tried to boot it. I went as far as the GingerVillain logo screen but then stopped the process. Since I was impatient (and dumb...), I pulled the battery out again. On the next boot process it halted at the white HTC screen. But now on the 3rd try it refuses to boot at all. No response what so ever when I press the Power button. Charge LED doesn't light up if I connect the USB cable.
What could I have messed up? Any solutions? I sure hope I haven't bricked it or something... Any help is appreciated!
Can you access hboot or fastboot? If yes, use the last one flash ruu. If not, use the search. There is a thread with nearly the same problem like yours and when I remember correctly, it got solved.
Power + Volume down doesn't work.
The other thread that seemed to be about this problem also involved some physical damage. My phone hasn't been dropped or soaked though.
I will try to get a hold of a charged battery and see what happens. Don't know why would it crash and burn like this considering that I wasn't installing anything. :/
Also some people suggested a while ago, to take out the battery and leave the phone alone for a few minutes, then try to boot again.
davebugyi said:
Also some people suggested a while ago, to take out the battery and leave the phone alone for a few minutes, then try to boot again.
Click to expand...
Click to collapse
Had it sitting for approx. 4h with the battery removed. Put it back in and still no response what so ever. Power button doesn't do anything nor does plugging in a charger. Wasn't able to put in a charged battery because no one I know has this phone.
Not happy about this. And I'm pretty sure the tech support will just end up blaming the root...
Well, try to hold down the power button for at least 30 seconds while the battery is off. It works with notebooks. Other than that, no idea.
i guess mobo is dead, with roor you loose your warranty as well, so if mobo is realy dead you need to buy new phone, or try look on Ebay, but first sent it to htc just for diagnostic, we need to know what realy happend to your phone and after that look for advice
AssassinSvK said:
i guess mobo is dead, with roor you loose your warranty as well, so if mobo is realy dead you need to buy new phone, or try look on Ebay, but first sent it to htc just for diagnostic, we need to know what realy happend to your phone and after that look for advice
Click to expand...
Click to collapse
eehh..no.... if the motherboard is dead - so is the root, they won't know, so you still have your warranty.
My phone also randomly died on me once, it was rooted and S-OFF'd, sent it to htc and they repaired it for me. Don't worry about it just send it off. If it's dead it's dead.
in that case you are right, if mobo is realy dead so the root is dead too, yeah
sent it to htc and you will see
Heh encouraging replies.
Anyway, I don't have an official subsidiary of HTC in my country so I'll just bring it to the shop I bought it from. Not sure if they do diagnostics and repairs themselves or just forward it to HTC.
Since I've never gave a phone for repairs, what are your suggestions regarding the SD card? I assume it's fine if I just remove it and bring in just the phone itself. Most of my apps are installed on the card, but I guess I can kiss them goodbye at this point, right?
.gkl said:
Heh encouraging replies.
Anyway, I don't have an official subsidiary of HTC in my country so I'll just bring it to the shop I bought it from. Not sure if they do diagnostics and repairs themselves or just forward it to HTC.
Since I've never gave a phone for repairs, what are your suggestions regarding the SD card? I assume it's fine if I just remove it and bring in just the phone itself. Most of my apps are installed on the card, but I guess I can kiss them goodbye at this point, right?
Click to expand...
Click to collapse
no, all HTC as that you give them is your phone and your battery. No SIM card, no SD, no charger/ cables. Just the phone itself.
they dont need your sdcard, you should give them just phone, battery and thats all, everything else leave home, i just sent my phone with battery to repair, simple
Bumping this thread in case somebody finds it and wants to know the outcome. I gave the phone for repairs and the conclusion was a broken motherboard which they simply replaced.
I have to admit, I was ready to buy a new phone and now that I have my old one back, it's a kinda weird feeling. I definitely do want to upgrade to Galaxy S II but it's still bloody expensive. I guess I'll just wait till the end of my warranty (April next year) for even better phones to hit the market and upgrade then...

[Q] DHD brick and guarantee help

Hi Everyone !
I have a Desire HD and it bricked last sunday evening. It's only half year old, so I took it back to T-Mobile (I bought it from them). But it's rooted and Radio S-OFF-ed when died. Can the service establish that I rooted and S-OFF-ed my phone, or no ?
Thanks in advance !
If it's totally dead (no bootloader access or charge light) then they won't be able to tell. They'll fix it without any knowledge of software changes.
Sent from my Motorola Startac running Atari 2600 software!
Yep if its completely dead they wont bother repairing it, they'll just replace the motherboard. That way they have no knowledge of what you did to it.
Thanks for the answers,I'm happy right now,because you have the point:absolutely no sign of life. No charging light,no bootloader and no any happening when I press the power button (same with another battery too).
how did you manage to do that? It will be good for others to know so that they dont make such a mistake .
meeru said:
how did you manage to do that? It will be good for others to know so that they dont make such a mistake .
Click to expand...
Click to collapse
I don't know. Here's what happened:
1.: I use Opera Mobile for web browsing and the past few days it's become very slow. Sometimes the only way to close it is press the Home button and close it in task manager. I thought it's a software problem, so I made a hard reset, but it's not resolved my problem. Mean while I saw the news that HTC will not refresh the Desire HD to ICS in the first line, so I downgraded it and flash the latest NDT MIUI ROM.
2.: Next day I connected my phone to my PC and realised there is no communication between, only charging. I tried it in other computers and other USB cables, same result, so I wanted to back to stock. My only problem was the Radio system. I was still S-OFF-ed. I searched so many forums and I tried to get back Radio S-ON in Terminal Emulator, but it didn't work.
3.: Tried some instructions without any result and finally after a reboot procedure the phone didn't wake up anymore. No reaction for the charger, no reaction for any button pushed. Nothing. Took it back to T-Mobile and they check the battery because they thought maybe that caused this and they said it discharged over.
And now I'm waiting for an SMS or call how is my phone now
goodluck with that
Got it back from repair service. They changed its motherboard,so almost I have a brand new phone now I'm so lucky I guess ... huhh ... sweating a lot,but now I'm happy
SsZzliMm said:
Got it back from repair service. They changed its motherboard,so almost I have a brand new phone now I'm so lucky I guess ... huhh ... sweating a lot,but now I'm happy
Click to expand...
Click to collapse
Good job mate
Sent from my Desire HD using xda premium
SsZzliMm said:
Thanks for the answers,I'm happy right now,because you have the point:absolutely no sign of life. No charging light,no bootloader and no any happening when I press the power button (same with another battery too).
Click to expand...
Click to collapse
If you plug it into your computer in that state, does it ask for qload usb drivers? if so, Its a true brick, and there's no way they'll know what you had going on. I had mine replaced in June this year after mine was bricked.

[Q] needed urgent help!!!!

hi..
i have a desire hd.. it was working fine till few days back.. it suddenly started to switch off when i get a call.. i was using cyanogenmod 7.2.0.. guessing it was a rom problem i reflashed andoird revolution hd 7.0.4.. but a new problem arised.. it does not switch on till its connected to the computer or the charger.. once switched on i still face the same problem of the phone getting switched off when i receive or make a call.. please help
rajivkarai said:
hi..
i have a desire hd.. it was working fine till few days back.. it suddenly started to switch off when i get a call.. i was using cyanogenmod 7.2.0.. guessing it was a rom problem i reflashed andoird revolution hd 7.0.4.. but a new problem arised.. it does not switch on till its connected to the computer or the charger.. once switched on i still face the same problem of the phone getting switched off when i receive or make a call.. please help
Click to expand...
Click to collapse
ummm....maybe the battery.Just try using a different one. If when u are plugged the phone works fine then it must be the battery...but really don't know. just guessing.
i tried reflashing the rooded official rom by nitr00..
it switched on by itself but it started to switch off when i inserted the sim card..
i then removed it and set up the phone.. but when i opened google maps it switched off again..
i then connected it to the charger and opened google maps it worked fine..
while connected to the charger i opened the camera app.. tried to take a picture and it switched off again.. please help me.. is it a battery problem or is the ram or processor fried.. please reply..
I'm no expert, but similar kinda things used to happen to my HD2 with Android....I used to turn on GPS or try and use maps or when it got above a certain temperature, it would shut off, or just simply reboot etc.
In the end, worked out it was a knackered phone, so sold it as 'spares or repair" on Ebay & bought the Desire HD.
No problems with this phone...touch wood!
I reckon something on the mainboard is going wrong.....tried turning it off, giving it a full charge, then turning it on and still happen?
Repair would prob, no, definitely cost more than a good condition model off Ebay...so either flog it as spares or repair and get another, or put the cash you get for it towards the HTC One X or something similar..yummy yummy!!
Matt
I concur that this is definatly a hardware issue since you have tried multiple roms.
A. My first question is the phone still on warranty? If no, then first I would try just getting a battery for your phone off of ebay ($4-$15 normally) thats 1600 mA + made for the Desire HD or Inspire 4g. (Both are virtually identicle).
If this does not fix the issue then I would say its a fault in your phones motherboard and I would look into getting a new phone or a good condition one on ebay (be careful with this, make sure you are buying from a reputable seller first)
B. If you're covered on your providers warranty still then I recommend taking it there to get fixed immediately cause if your warranty expires while your phone is en-route to them or before they finish repairs they will charge it as a non-warranty meaning your basically just buying a refurbished phone from them.

[Q] Htc desire dead

Hi to all!
I've got a big big problem here..I've already read another post,where a guy sayed that his desire is dead..but I want to ask for some help anyway..so..my desire was working good..no problems..aokp rom,rooted,s-off,latest radio exc exc..everything was working fine until tonight,when I,as usually as anybody does,push the power button to wake up the phone,'cause I needed to send a message..and I discovered that the desire was off..battery was 95% the last time that I checked..and I know that soft reboot and anything else could occur..so,I tried to switch it on with the power button..but no response..linked with the charger,no orange charging led..Tried to remove the battery,and put it in again..no response..what can I do?please help,'cause I haven't got money to buy another phone now!
Can you get into hboot?
Sent from my HTC Desire using xda app-developers app
No,I can't..it still be dead
try a different battery if u can, if that dont work then its probably dead. Same happened to mine, my phone was charging and i dropped it then it never turned back on (it didnt brake from dropping it, overheated while charging)
i'll try the original one..'cause i bought a while ago a mugen power battery bigger than the stock one....but the mess is that i haven't done anything to the phone..it simply "suicided" himself!that's weird!
jmcclue said:
try a different battery if u can, if that dont work then its probably dead. Same happened to mine, my phone was charging and i dropped it then it never turned back on (it didnt brake from dropping it, overheated while charging)
Click to expand...
Click to collapse
I used a different battery..but nothing to do..still dead...:crying:..anything else to do?
Your motherboard might be roasted.
I actually just came to make a thread, about the exact same problem I cant turn my desire on charging doesn't respond tried a new battery at a store. Prior to this happening I was at a beach and my phone took a dip for 10 seconds, phone never stopped working the led light was red from there on worked for at least a month or so after before this.
I was thinking it was connected to that but maybe not, I was wondering if maybe the phone some how bricked. It's a silly question but I shall ask any ways is there any possibility of restoring stock ruu via the computer? I'm no expert on that guess the phone wouldn't be detected tho.
The only thing I can make the phone do is occasionally when holding the power down the phones gets stuck vibrating till I pull the battery.
Demonic Wraith said:
I actually just came to make a thread, about the exact same problem I cant turn my desire on charging doesn't respond tried a new battery at a store. Prior to this happening I was at a beach and my phone took a dip for 10 seconds, phone never stopped working the led light was red from there on worked for at least a month or so after before this.
I was thinking it was connected to that but maybe not, I was wondering if maybe the phone some how bricked. It's a silly question but I shall ask any ways is there any possibility of restoring stock ruu via the computer? I'm no expert on that guess the phone wouldn't be detected tho.
The only thing I can make the phone do is occasionally when holding the power down the phones gets stuck vibrating till I pull the battery.
Click to expand...
Click to collapse
You can't flash a RUU without the phone booting in hboot.
Oh well thanks, I wonder how common it is for phones to just die. My general thinking was so long as I didn't drop it or the beach lol it would last ages which it did, previously had a iphone 3g which apples updates killed the wifi then the battery died, now I'm torn between the LG Optimus 4X HD or a Ipod Touch 5th gen, actually this seems really good value for money BWC Thunderbolt Dual SIM which is available on mobicity.c0m.a-u It's kinda like dunno Chinese generic brand running Jellybean 4.1.2 only reason I probably wouldn't buy it probably wouldn't ever be rooted or updated by manufacturer otherwise I would get it
Demonic Wraith said:
Oh well thanks, I wonder how common it is for phones to just die. My general thinking was so long as I didn't drop it or the beach lol it would last ages which it did, previously had a iphone 3g which apples updates killed the wifi then the battery died, now I'm torn between the LG Optimus 4X HD or a Ipod Touch 5th gen, actually this seems really good value for money BWC Thunderbolt Dual SIM which is available on mobicity.c0m.a-u It's kinda like dunno Chinese generic brand running Jellybean 4.1.2 only reason I probably wouldn't buy it probably wouldn't ever be rooted or updated by manufacturer otherwise I would get it
Click to expand...
Click to collapse
You wanna buy an iPod????????? Seriously?????????????
Well I'm not all to caught up in the one or the other boat all seem to get aboard on, I already brought a new phone average. I was looking to buy a ipod bare amount I was willing to spend just for getting on the net when out music games reading then figured 4.7 inch to 5 inch screens would be better for reading, and there's only one or two other options in that price range. Dunno if I will or wont now but I was recently looking at ubuntu for phones which may be out end of year or next year, seems interesting going to have to wait to see how that unfolds
Demonic Wraith said:
Well I'm not all to caught up in the one or the other boat all seem to get aboard on, I already brought a new phone average. I was looking to buy a ipod bare amount I was willing to spend just for getting on the net when out music games reading then figured 4.7 inch to 5 inch screens would be better for reading, and there's only one or two other options in that price range. Dunno if I will or wont now but I was recently looking at ubuntu for phones which may be out end of year or next year, seems interesting going to have to wait to see how that unfolds
Click to expand...
Click to collapse
Sorry guys,but i have a news...i tried to connect the dead desire to the computer using the usb cable now...and you know what?the orange "in-charge" led turns on!so,what mean?the problem is that,when i push the power on button,the orange led turns off..any suggestion?
Cesk87 said:
Sorry guys,but i have a news...i tried to connect the dead desire to the computer using the usb cable now...and you know what?the orange "in-charge" led turns on!so,what mean?the problem is that,when i push the power on button,the orange led turns off..any suggestion?
Click to expand...
Click to collapse
Still doesn't mean that your motherboard is not roasted.
abaaaabbbb63 said:
Still doesn't mean that your motherboard is not roasted.
Click to expand...
Click to collapse
Oh..ok...i still dreamed till the end that maybe the desire can resurrect from hell..
Does the led turn on when you plug in charger?
Sent from my HTC Desire HD A9191 using xda app-developers app
Cesk87 said:
Sorry guys,but i have a news...i tried to connect the dead desire to the computer using the usb cable now...and you know what?the orange "in-charge" led turns on!so,what mean?the problem is that,when i push the power on button,the orange led turns off..any suggestion?
Click to expand...
Click to collapse
TheRinseM said:
Does the led turn on when you plug in charger?
Sent from my HTC Desire HD A9191 using xda app-developers app
Click to expand...
Click to collapse
Cesk87 said:
Oh..ok...i still dreamed till the end that maybe the desire can resurrect from hell..
Click to expand...
Click to collapse
u know when u have it plugged into ur computer and the LED is on, then u press the power button, does it vibrate? if ur phone is off and its charging, the LED will be on and if u boot into bootloader (with the phone still plugged in) the LED turns off. so maybe ur screen is damaged and u cant see that its on. u get me?? lol. check if ur computer recognizes ur phone once uv pressed the power button
Nothing happens..the computer does not recognise the phone......ok so..someone have a nexus 4 to sell?
Cesk87 said:
Nothing happens..the computer does not recognise the phone......ok so..someone have a nexus 4 to sell?
Click to expand...
Click to collapse
Your phone is D.E.D. MBO is fried.
Help pls
I have a HTC Desire A8181 ,
I have rooted it with revolutionary and superuser , and i have instaled the 4ext app on the phone , then i went into recovery mode and said to wipe all partitions (not the sd card) because 4 ext could not acces the system partition , but my sd with the backup was already formated becouse i tryed to partition the sd card in the hope of making more space , and now i can´t pass hboot or 4ext recovery , i can´t acces my HTC , please help

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