[Q] issue with ##RTN# - EVO 4G Q&A, Help & Troubleshooting

I have been searching and searching and tried many things... I needed to input the msl so I can do the over the air activation.
But here's my problem, I need to reset my profile so I go into ##RTN# and it goes to about 60 percent then force closes.
Here's what I have done:
flashed new rom and removed battery.
Hard reset
found an epst.apk and put it into system/app folder and changed permissions.
Still force closes.
Thanks for looking I will donate to anyone who shows me the light to help my fix my phone!

Are you on a sense rom. If not, flash to one, activate, then restore your nand.
Sent from my PC36100

Sorry to resurrect such an ancient thread, but I am having the same problem, and my prl is stuck at 00000. QPST always gets roaming list receive failed. I have tried flashing new roms, all the way up to the newest sprint stock RUU. I have tried pushing new prls to the phone through CDMA ws, and ##PRL#. I restored a QCN file from a friend's EVO on the same software version/baseband as me, and no such luck. It has me stuck in digital roaming and I cant call out.
HELP please.

Related

Reverting back to Sprint from a flash?

Hi everyone, this is my first time posting here and I hope I can find some help on this issue that has been bothering me. I recently jumped on a great deal for an I/O HTC Evo for $300 on Craigslist that is still active on Sprint. I went ahead and decided to have a shop that I also found on CL flash my phone to a Cricket Wireless account I had.
The phone was flashed and the talk/text/and 3G data were all working, but not very reliable. Calls were dropping, texts took forever to send/receive and data on everything besides the browser was slow or not even working. I severely regretted going through with the flash at this point.
I've tried clearing the storage by holding the vol. down and pressing the power button in attempt to reset the phone back to factory conditions, but when it boots up, the phone is still associated to Cricket. The person at the Sprint store was also unable to get the phone working back with the HTC Demo account and said the phone was made to automatically associate itself to the sprint network but it wasn't doing it.
My question now is where and what do I look for in changing my phone back to Sprints settings? I'm thinking that they physically flashed some kind of firmware or flashed PRL file to the phone but I don't know how to update or revert this change.
What are my options?
Thanks for reading.
flashing a evo stock rom should do the trick. gives u all the settings. all the apps. basically everything if im not wrong
I'm gonna try this with the file posted at geekforme and see what happens. Thanks for this advice, didn't think of this.
So far I've rooted and unlocked nand then flashed the Stock EVO ROM but it's still associated with Cricket...
When I go to About Phone > Phone identity , its showing my current username @mycricket.com, how do I change this?
I wanna completely clear any cricket connection off the phone.. Is there any deactivation code I can dial?
I updated the PRL using techknowfiles 00001.prl with no luck. What else can I try to undo this cricket flash?
I've already flashed it with the stock Evo rom and it is still working through the cricket phone number.

Unable to change prl on froyo.

Hi. I just got an evo from someone and unfortunately they had upgraded the system to 2.2 froyo ota. so right now the phone is stuck on digital roaming and there is no way for me to update the prl. I already tried with cdma workshop ver 3.5.5 paid, Qpst 2.7 build 355. on cdma workshop it says the new prl has been writen but the phone stays on roaming so is not writing the prl to the phone. on qpst it's giving me roaming list receive failed and it's failing to retrieve the phone's information. I also tried to update the prl from the phone settings but that's also failing. if anyone has any ideas please feel free to post them so I can try them thanks.
I was able to downgrade to 2.1 and root the phone using the new method but unfortunately my prl still says version 00000 and I'm still roaming anyone else has had this problem with the prl showing zero's and unable to change it.
Ok. Guys here is what i have tried so far. Cdma workshop. Qdxm qpst unicdma and ##775# to try to update the prl and all of there programs say the prl was successfully updated but once i check the prl version is 00000. Now i have 2 phones with the same issue, one working on sprint and the other on boost mobile i get all my phones from craigslist .. One of the phones became stuck on roaming after trying to repair meid with cdma workshop.. I have tried with several different prls. Tried to copy all the nv items from another evo that is not roaming but nothing helps i know the nam config is good because i compared with the evo that is working.. Everything on the phones work i'm able to make calls, mms,web browsing the only thing is that 3g is extremely slow and that i have the triangle on top of the signal bars..and on boost mobile once i drive a couple of blocks from my house and try to make a call it says verizon wireless your feature update was sucessfull and i'm not able to call until i return home. I'm sure the prl on these phones got corrupted somehow.. How can i repair a corrupted prl..i have done a least 10 android phones incredible, samsung moment,htc evo for family and friends and this is the first time i have ran into this issue.. If anyone knows ho to get rid of this corrupted prl please help me.. Also i have access to a couple of good evos and cdma workshop 3.6 i would like to try and copy the flash from the good working evo and put it on one of these with the corrupted prl but i have not been successful trying..thanks guys for all your help..
I'm assuming you have done the easy way already... ##786# for a factory reset, then battery out while the phone is at the white evo screen the SECOND time... leave the battery out for 15-30 minutes... battery in and power it on to boot. Should reactivate, update PRI if it needs it, and also update PRL. It is a factory wipe, but in your case, that should be no problem.

[Q] Data network not connecting

Hi. Well I had rooted my phone and was running CM6.1.1 with snapdragon kernel. When the evo shift came out, I bought it and changed over to the shift. 3days in to using shift, the micro usb port failed and would not charge. It wouldn't even recognize when connected to my computer. So had to go and return it.
But when I changed over to evo, it started having problems with data connection. I could make calls but it would not be able to connect via 3g. It could connect through wifi but that was it.
So I unrooted my phone using .ruu and haven't tried it yet. Could you guys help me out and advise me in what option I have. Thanks again.
I had a similar problem when I had my hero....I lost 3g and ended up finding the solution was to wipe all, flash a sense rom and then go back to cyanogen....
Thanks. I'll try that and see what happens. I'll switch to evo tomorrow and see how it goes..
i had a similar problem with 3g data being very faulty after i updated all of my radios to the latest versions. what i did to fix the problem was full data/cache/dalvik wipe and then flash the radio: EVO_Radio_2.15.00.11.19, flash the wimax:EVO_WiMAX_27167_R01, and flash the PRI: EVO_PRI_1.77_003. Prior to that, i had the latest PRI and it would constantly screw with my data connection, so whatever you do, do not update to the latest PRI. Its actually been said that something weird is up with it and that this problem is common.
the radios can be found right here:
http://forum.xda-developers.com/showthread.php?t=715485
good luck man, hope this helped!
I have the same issue. I went from CM7 to a sense ROM and I still dont have date even after the new radio updates. Is there anything else I can do?
Have you already tried reverting back to your old radio that worked?
sure did. Nothing.
I actually did a full unroot using ruu. Then started my phone again back in stock mode. It worked after full unroot. Now I re-rooted my phone and back to using CM6.1.1 with snap dragon kernel.
Same Issue Please Help
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
roger69504 said:
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
Click to expand...
Click to collapse
going to a sense rom, dialing ##data# and then entering your msl, then going to edit mode, top section, hit menu, and do a reset?
this usually fixes alot of data issues from what i am aware. It won't harm your phone anyway.
Yeah I have tried the ##data# restore multiple times and still nothing. It will reboot and begin the hands free activation but it never successfully completes it. Afterwards when I try to update profile it just sits in a loop saying "the network is preparing you services..." for 20 mins and then times out with nothing happening. I even tried the ##data# restore method again after reading this, for good measure, and still nothing.
Is it possible to connect via 4G and update my profile even tho I cant via 3G? I'm about an hour away from any 4G service I think Cincinnati may be the closest.
this is extremely frustrating and the worst part is that I dont know how it happened as I followed every instruction to the tee and Ive flashed mutiple multiple ROMS over the last 6 months and have had no problem until I tried going from CM7 to myn's warm2.2 rls5. After flashing the ROM and wiping EVERYTHING except the SD card I flashed the new Radio's (Cualkin's Combo pack with the newest Radios) and that's when I noticed the data connection was gone. I'm not sure as which step of the process caused the issue as I didn't notice it until I began to go thru the initial setup on the phone and was unable to connect to my gmail account.
I have backed up a few versions of rom's. Would they have the Data info I need and maybe a could just copy and paste a file or does this info need to be downloaded from sprint in order to setup the phone?
Please any advice??? I'd like to try all my options before I reroot and exchange it, If unrooting and returning is my only option can someone please point me to a good guide for the process? I used Unrevoked 3.21 for the root.

[Q] Updated radios now cant make calls

I'm totally baffled as to what I could have done wrong. First of all I have 2 evo's, my wifes and mine. We were running cyanogen nightlies and found out about all the radio updates. I downloaded the zip file to flash them all and everything was ok on reboot. Another post had also said to flash back to a sense based rom and update the PRL and Profile so I flashed sense and both phones were saying "error code 1012" Looking deeper there were posts saying to ##786# and clear the information, reboot to recovery and flash, dalvik, cache, and factory reset. I did this and that's when we lost all connection to sprints network. Found out that wiped our phone # from MDN and MSID so I changed those back to our phone # and rebooted, still nothing. Unrooted both phones completely and still no go. However they would download the newest OTA if I was connected to wifi. Downloaded that and installed with no problem and now my phone works. Downloaded the prl profile. My wifes however... (she isn't to happy) It won't connect to the network and anytime she dials out the account is not activated. Sorry for such a long drawn out post but I wanted to make sure I got all the information that is needed. If anybody can help me figure this out I would greatly appreciate it.

[Q] Bad data profile update, no internet

Hi, I decided to flash over to a sense rom and update my Data Profile and PRL.
The Data Profile and PRL gave me a 1012 error(Think that's right) and would not update them.
After I got the error on both of them, My internet stopped working.
Last time this happened sprint had me ##data# and reset my profile.
I do not remember what they had me do.
Can anyone help me fix or reset my Data Profile so that I can get data back?
Thanks
Did you do a nandroid back up of you stock rom? try flashing that back after clearing everything except sd card in recovery. If you did not do a back up of stock rom down load to your computer one from the forum like brads stock rom or fipmodz rom the then transfer to your sd card and flash see if that wors you can do your updates in those.
xNotta said:
Hi, I decided to flash over to a sense rom and update my Data Profile and PRL.
The Data Profile and PRL gave me a 1012 error(Think that's right) and would not update them.
After I got the error on both of them, My internet stopped working.
Last time this happened sprint had me ##data# and reset my profile.
I do not remember what they had me do.
Can anyone help me fix or reset my Data Profile so that I can get data back?
Thanks
Click to expand...
Click to collapse
You can read this post and see if it helps.
http://forum.xda-developers.com/showpost.php?p=7027238&postcount=1
Should get you back up and running.
Thanks for the replies.
I fixed it by downloading another rom (From shipped-roms.) and flashed it.
Went into update PRL and Profile and they both updated without any issues.
I now have internet back on CM
Apparently the sense rom I flashed the first time has something wrong with it.
Even though their post said all they did was add su/root.
I tried the bad rom again and I am still getting the "-1012 error" and it still breaks internet.
If anyone else has this problem, download the stock rom from a more trusted source, not a random users forum post on here. Then try to update.
Thanks again.
xNotta said:
Thanks for the replies.
I fixed it by downloading another rom (From shipped-roms.) and flashed it.
Went into update PRL and Profile and they both updated without any issues.
I now have internet back on CM
Apparently the sense rom I flashed the first time has something wrong with it.
Even though their post said all they did was add su/root.
I tried the bad rom again and I am still getting the "-1012 error" and it still breaks internet.
If anyone else has this problem, download the stock rom from a more trusted source, not a random users forum post on here. Then try to update.
Thanks again.
Click to expand...
Click to collapse
That link was to Calkulin's Flashable zip for the Radios. I have used it and can verify it as a valid method of updating. What rom did you use the first time that was bad? Just for curiosity reasons.
And if it happens, just call sprint, they can force push a prl and profile update to the phone, if you are on a sense (preferably stock) rom obviously.

Categories

Resources