[Q] Strange desktop behaviour when charging - Xperia Arc Q&A, Help & Troubleshooting

Since I updated to the most recent software a month ago I've noticed that my phone is sometimes very hard to operate when connected to the USB charger.
I've also installed some stuff since then.
The unlock (slide) jumps all over the place
and if you do manage to unlock it's very hard to select anything.
This all stops (behaviour returns to normal) once you remove the power connector.
Any ideas?
Thanks.
r

Are you using the charger that came with the phone, ive had this problem with other phones and it has been the charger and or cable was a cheap one from the market.
Sorry if thats no help

that might be it. I do have a large collection of micro usb cables and chargers, and it's not doing it with the charger it came with.

Related

USB not powerful enough to charge?

Anyone else having this problem. When I have my TMOUS TP2 hooked up to USB I keep getting told it's not getting enough power to charge.
Interesting. Is the USB plugged into a USB hub or straight into a computer? I can charge mine via USB when its straight into the computer. I'll try with hub a second to see if there is a difference.
Edit-
No, I cant. When plugged into a 4-port USB hub, I also cannot charge. I'm using some generic nonsense hub, dunno if a higher quality one (or one that also plugs into the wall for juice) might make a difference
Yes!
Many laptops are not powerful enough to charge the TP2. Also many hubs will divide the power between the ports.
A standard USB port will give you about 1A and the above mentioned gives you typically less than 1/2A.
Putting TP2 in standby will help if on a weak port, but that makes no sense, cause then you can use the charger.
It's directly in to my PC.. weird.
I got the "not enough power" USB warning when plugged into my laptop...but not right away -- it had been plugged in for 30-60 minutes or so.
I have not received that warning when plugged into the USB port of a full-power-desktop PC, even when plugged in for hours.
I try to remember to bring the ac adapter that came with my TP2 when I'm going to be away from home for a while so I don't have to depend on USB-power from a computer.
I charged off a 0.5A power source (the most you'll get out of a standard USB port), but the device was turned off. Took about 3.5 hours to fully charge it.
Did you have anything like wifi, gps, etc turned on at the time?
how much power is left on the phone? IIRC, if its too low, your phone will not charge through USB & you need the AC adapter.
There are "powered" and "unpowered" USB ports. The "unpowered" ones just basically carry enough current to carry signals, but not actually power a device. The "powered" ones carry enough current to charge a device.
Many laptops are "unpowered" ports, although I think that trend is changing. Most desktops I would assume are "powered".
I personally only power my phone on one of two official chargers I have, although if I'm in the car I'll use a third party adaptor there.
I don't know if the TP2 is any different than the Tilt in regards to charging, but I'd assume very similar.... Perhaps I'll have the TP2 soon, I've finally gotten ATT to let me have an early upgrade but haven't found the actual phone yet.
I have a 5v 1A car charger. When in the car if I am using Pocket Player, and my GPS program at the same time I will get the message that:
"there is not enough current to properly charge the device. Please should shut down unneeded programs." or something like that...
And sure enough, my phone will die if left like this. It won't charge, even though it shows that it is... curious.
Could it be the cable is not allowing enough current? I am using an older cable in the car, as I have my TP2 supplied cable on my computer....I am going to try swapping these 2 cables tomorrow and see what happens.
I've had my Sprint TP2 for 12 days now and experienced this problem once. I was plugged directly to my PC via the USB port. I believe my battery was at about 30% so I disconnected it and used the travel charger for awhile and plugged it back into the PC USB port. So far that's the only time it's happened.
Might be the cable!
cameraddict said:
Could it be the cable is not allowing enough current? I am using an older cable in the car, as I have my TP2 supplied cable on my computer....I am going to try swapping these 2 cables tomorrow and see what happens.
Click to expand...
Click to collapse
Hello,
I had exactly the same problem and found out it WAS the USB cable - the one used couldn't offer more than 300mA to the phone, even if connected to orriginal HTC AC adapter. After changing the cable, the 1A car charger gives the same mA as the AC adapter (checked with nuePower - http://www.nuerom.com/BlogEngine/page/nuePowernueBattery.aspx)
Radu
nradu:
Thanks for the info.. I haven't driven anywhere since I posted that! I will be in the next day or so... glad to know the answer is simple.
I too, just downloaded the NuePower program. Will be installing this as well. Did you by chance have the chainfire 1% battery cab installed? If so, did you unistall it first? Wondering if there will be a conflict between the 2.
cameraddict said:
Did you by chance have the chainfire 1% battery cab installed? If so, did you unistall it first? Wondering if there will be a conflict between the 2.
Click to expand...
Click to collapse
Hi,
Yes, I have chainfire's cab, I didn't uninstall it before installing NuePower (btw, I have tried once to uninstall it and after a soft reset, the 1% info was still there). the only bug I saw was when pressing the OK button in NuePower - sometimes phone hungs or runs very very slowly. Best is to use it only to test the cables and uninstall it. and don't press OK button, just minimize it with End Key or do a soft reset if handy.
Mine does the same thing lol
I get the same thing, i think they should make these devices use even more power.
Don't know if will help, but last night I was in my car using Live Search for GPS purposes. The battery was low on the phone, so I plugged it in. The phone told me that the source was not strong enough to charge the phone and to try shutting down some apps. I assumed that it was because the GPS was still active, although I really don't know because I didn't bother testing that theory, as I was just around the corner from my house. (No jokes about using the GPS to get home, please. )
Anyway, when I got home, I plugged into my laptop (which was running on AC power) using the cable that came with my XV6800. Note that the cable is always connected to my laptop via a cheap USB hub. I experienced no problems.

[Q] Charging problems? HELP

Ok, this is the first problem ive had with my evo, it was working fine until i lost my usb cord, then bought a new oem htc ac plug with a generic cable, the price was too good to pass, so i figured the generic cord wouldnt matter. It was working fine until a week ago, i plugged the cord into my laptop so i could test a rom, and it was copying it over, but very slowly, then it stopped, and said it was dissconnected. Also, windows is now dtating it could preform faster if i plugged it into a usb 2.0 port, even though, all my usb ports are 2.0. i kept trying it until it finally copied it fully, but later on i tried to test another rom, and the same problem continued, i tried an old htc cord the had broken prongs(the ones that keep it in the phone), so i held it at an angle, and it worked flawlessly, so i was wondering if buying a new oem cable would help or is my evo getting close to its expiration date.
__End Rant__ lol, i know i ttalk alot
EDIT: I forgot to mention that Charging the phone also dissconnect if the device if any pressure is put on the cord, even the slightess pressure dstopss charging.
I think the cord is just bad but you dont need a oem one.

Problem with charging plug

I've had my G3 for approximately 8 months, and I've been using it normally, wihout any kind of abuse, and using the cord that came with it to charge the battery. Yet, a very annoying problem has surfaced : the plug releases itself very easily as of late. Just slightly moving the phone when charging disconnects the plug. I checked the connectors on the phone and on the cable, and I could not find any kind of debris that would prevent a good connection. Has anybody else had this very annoying problem ?
i have a similar problem, not the cable unplug itself but the cable sometimes have to be on diferent position to plug suceful in the phone!
one thing you can do without have trouble is to buy a wireless charger (if your phone supports it in NFC antenna) and charge the phone with that! OR if you are in guarantee time you can send it to there and see what the technians says to you.

G4 Charge/USB port issues

I've had my G4 since almost launch day and within weeks the supplied USB cable stopped charging the phone. I thought it was a cable problem, but it worked fine with other devices.
I tried other cables with the G4 and these still charged it so I thought nothing more of it until charging degraded with every USB cable I own to where the phone would only charge 20-30% during an overnight charge and the phone would frequently not recognise it was plugged in at all. I contacted LG who did a repair under warranty and all was fine.
I've now had the repaired phone back for about 3 weeks and the same problems are starting up again and it's only a matter of time until I am forced to return again for a repair.
Is anyone else having similar problems? I thought I may have just had an unlucky manufacturing problem, and the LG reps confirmed that to repair my phone they basically replace all the internal circuit boards and components rather than just replacing the individual component that is faulty (in this case the USB/charging port)
Basic debugging includes asking stupid questions, so please forgive but still answer any of those
Are you using a different charger? If so, check if that one is within specifications and if you do send in for repair again, use a different charger.
Are you propping up the device at an odd/weird angle or in a dock of some sort with the cable attached?
(As they replaced the entire print, it's probably not this, just the USB-micro port bent or broken.)
You could double check the wall outlets being used, there might be some kind of electrical problem there.
Either using all kinds of fancy electical testing gadgets, or stick a USB light into the hub or charger, does it flicker?
When sending it back for repairs, did they check the stock charger as well?
Hopefully these questions help you find any logical or plausible cause.
FreezyExp said:
Basic debugging includes asking stupid questions, so please forgive but still answer any of those
Are you using a different charger? If so, check if that one is within specifications and if you do send in for repair again, use a different charger.
Are you propping up the device at an odd/weird angle or in a dock of some sort with the cable attached?
(As they replaced the entire print, it's probably not this, just the USB-micro port bent or broken.)
You could double check the wall outlets being used, there might be some kind of electrical problem there.
Either using all kinds of fancy electical testing gadgets, or stick a USB light into the hub or charger, does it flicker?
When sending it back for repairs, did they check the stock charger as well?
Hopefully these questions help you find any logical or plausible cause.
Click to expand...
Click to collapse
Hi FreezyExp,
1. I am using the standard charger that came with the phone, but this has not been repaired/replaced. I have tried other chargers too, but all the same issue.
2. No weird propping up or anything like that. If I hold my phone while it is plugged in it is constantly vibrating as the charger connects and disconnects, and if I place it on the desk to charge I have to ensure that I have at least 3-4" of cabe "on the desk" to give it enough support to make the connection.
3. Wall connection is fine and I have tried it with a range of outlets around the home, both with extension sockets used and plugged directly into the wall and there is no different. No flickering light when using a USB light either.
4. When I sent it back all they asked me to return was the main section of the handset - so no battery or rear cover, no cables or chargers etc
It does seem to be the same issue as last time, a USB connection becoming loose from the main motherboard, but it seems weird that I have had the same issue twice in the space of 4-5 months.
I've been having some sort of problem with my G4 usb port. If I plug it in to a computer, it will lose connection and get a connection again if I barely touch the end of the cord at the phone end. I've tried many different cords and different usb ports on my computer, but it still has problems.
I can't fast charge, either. When I plug it in to fast charge, it actually starts discharging even faster. I've had some extreme battery life problems, too. It drained from 100-36 the other night with everything disabled, and it's been doing that kind of thing a lot lately. I'm guessing that the charging port is what's messing up my battery life because it won't charge correctly.
Never dropped it or anything.
I got my G4 on January 24 and my USB port has also failed. I am getting a replacement from Verizon, but am concerned that a six month old phone has this issue.
I also own a G4 H815. A while ago the phone started not receiving any charge from the cable and I would have to prop it up from right under the cable's micro usb end. Thought it was because it was bent inside the port and not making connection with the cable so I had the port replaced. Now I'm experiencing the same problem and I think it might be the cable that's already gone kaput and is effing up the port itself. I took the phone to the same place to get the port replaced again and bought new cables (I lost both the original adapter and the cable, which were charging slow anyway. Now using a 2A Asus adapter which works great) and when I asked the guy at the repair shop, he says it's a chronic issue with G4 devices. I don't really understand how it would happen twice in just a few months even with a new charger port. What should I make of this? Did they replace my port with an already faulty one, cahrged me full price and now trying to sell this bogus or am I really doomed with this phone?

Quick Charge 3.0 and USB C not working

So charging is extremely slow now: max 280mA showing in Ampere app. Tried different cables and chargers(QC3.0 certified), charging speed remains the same.
I can't connect to PC anymore. Windows doesn't even make a sound when I connect the phone to PC. Showing no device.
Headphones connected to USB port are playing only one audio channel.
I've been using LOS 15.1 since last summer without problems, haven't done any updates since. The problem with USB port emerged a month ago and I am almost convinced it's a HW issue. AIDA64 indicates no temperatures over 36°C in thermal section so sensors are working fine I guess.
Anyone tried these charging ports from Aliexpress? Comments indicate that they are not the same as the original.
It really sounds as hardware problem. I asume you already tried with the phone off, and after factory reset and the problem persists.
In my experience, the original lower board have fuses which are expensive and are replaced by resistors on chinese replacements. If you dont want to lose this, try going into a repair shop and have the USB-C port replaced or desoldered/resoldered from the board. Must be done by experienced guy or it will be melted.
I'd buy the replacement board anyway. As long as you don't use crappy chargers, you shouldnt need the fuse too much, and also, the phone have another fuse in the motherboard.
If you have not tried with the phone off, try it. I got the xiaomi wireless charger and it works like crap with the phone on. it disconnects/maintains chage/stops charging A LOT, but if I charge the phone turned off it charges without issues at full power (8-10W according to my USB meter). Maybe is just the firmware being an ass
Thank you for insights. I confirm that hard reset nor charging solved the missing QC3.0 functionality. It's clearly a HW issue.
The whole situation was caused by losing my original charger on a trip and then using certified QC3.0 charger (not from Xiaomi) and unfortunately - cheap Chinese micro USB C cable. I can't stress this more... Never use cheap cables (or chargers) they can literally fry up your port. In this case it was definitely the cable eventhough it worked fine for 5 months.
It seems (from comments) that beside fuses the charging ports from Aliexpress are missing the possibility to transfer data over USB as well. Which is not that crucial because FTP over WiFi is bearable. The real problem that I need to fix is quick charging because with 280mA on Ampere app it takes 5 hours to charge this phone.
The charging port I've bought on Ali is on its way so I will update this thread in a few weeks after inserting it into the phone.
Losing data over usb is quite a problem if you are into custom roms/mods on native miui (which resets the recovery on each update).
Hope that ali's board does have this funcionality. About charging, you can get locally a wireless charger for now, though for me it only charges fast when the phone is idle, using it always just keeps the charge (probably to avoid overheating).
So how the story ends? We're you able to solve the problem?
I had the same issue with my Mix 2. bought a replacement port from Aliexpress and Witrigs.com. As posted on most forums these replacement ports don't support fast charging (in most cases) and no USB data transfer (this is the case with mine).
I had dropped a message on the witrigs.com website to confirm if their supposedly 'OEM' replacement supports data over USB (it looks much more like the original board in the phone that the 'custom' replica one that is half the price).
but I'm not very hopeful of that being the case, given someone has already left a comment on the product page indicating they bought the OEM version and faced the same issue with no quick charging or USB data transfer
Got some problem when i lost my usb travel charger on a trip.
and now my phone was too slow and cant transfer data even if i buy the new authentic from xiaomi store.
i hard reset for 3 times and but no luck.
omg -___-
I know it's old, but I'll let you in on my problem.
I have the Mi Mix 2 and it was happily fast charging until recently. Still the original plug and cable
I have tried all sorts of theories to get it fixed and one person said to charge it while turned off
So I plugged in my usb cable and turned off my phone. Only for it to automatically fire up and go into fastboot. No charging. Just fastboot on the screen
Obviously I can get out of fastboot mode again, but is mine an option change in the settings that needs addressing?
Thanks

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