Problem with charging plug - G3 Q&A, Help & Troubleshooting

I've had my G3 for approximately 8 months, and I've been using it normally, wihout any kind of abuse, and using the cord that came with it to charge the battery. Yet, a very annoying problem has surfaced : the plug releases itself very easily as of late. Just slightly moving the phone when charging disconnects the plug. I checked the connectors on the phone and on the cable, and I could not find any kind of debris that would prevent a good connection. Has anybody else had this very annoying problem ?

i have a similar problem, not the cable unplug itself but the cable sometimes have to be on diferent position to plug suceful in the phone!
one thing you can do without have trouble is to buy a wireless charger (if your phone supports it in NFC antenna) and charge the phone with that! OR if you are in guarantee time you can send it to there and see what the technians says to you.

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Touch Pro2 won't charge HELP!!!

I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.
soocerclaude said:
I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.
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How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?
sirphunkee said:
How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?
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Hi thanks 4 ur reply yes the phone stayed on after it was working fine till I put the charging in it. It would not charge the battery.
Just let it sit out over night...take the back cover off and battery out and just let it sit around...or if you have a blow dryer you can try that but dont put it to close
Sparkz914 said:
...or if you have a blow dryer you can try that but dont put it to close
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Good advice, but I'll just amend it to say ... ONLY when the battery is OUT. In fact, be sure to give it a few minutes after trying that before booting it back up. And, only point it at the back cover, it could easily have negative effects on the screen.
Hi appreciate the help everyone yeah I left battery out last night it still won't charge this morning, I am using the usb to adapter that came with the phone 2 charge it. This happen once with my HTC 8125 & I had to get a original charger to bring the phone back to life no charger will charge it but the original after u can use anyone, I will update u later and c how that worked out.
Hi guys on found this online on ppctechs.com it says "In some cases, your HTC Touch Pro 2 will not charge from an AC/DC adapter or other charging accessory when the battery life is below 30 percent."
Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?
worwig said:
Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?
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Hi I try usb to adapter that came with the phone 3 different wall chargers and still not charging, last 2 try is a car charger don't have one and there is 1 ft of snow outside
Hi I ordered a new battery & a battery wall charger off ebay when I get it I will update u on how things when.
Hi I got the wall charger battery is fine I think I have a faulty usb port cuz the phone still won't charge or connect via usb can it be u need software to charge
have the same issue (didnt drop it in snow though) it won't charge via usb or car charger.
So you got a new battery and still won't charge via USB?
Mine connects to my pc fine, just doesn't charge. Ordered a new mugen power 1800mah battery, waiting for it to get here to see if its a battery problem.
yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port
I know that, for example, the iPhone has about 4 moisture sensors, one inside the USB connector port, one in the headphone jack, and 2 inside the phone, the last 2 will trigger things like reboots or even blocking the charge. Put the phone in silica gel or, more convenient, a bag with dry rice (that's how I've saved my old lg vu) for couple of days...
soocerclaude said:
yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port
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Have you tried plugging it into the mains (wall) charger and let it sit for a while?
That fixed my bootloader loop, turns out the battery was too weak to power the device on that it went to bootloader. I Just plugged it into the wall charger and ignored it, came back and it was working fine and charging.
But it won't charge via usb or car charger
I had the same loop problem but mine never recovered. Never dropped it in anything wet either. I let it die once and could never get it to turn all the way back on because it would just try to boot and then shut off again over and over. Had to send it back for a new phone. If its new enough and there is no water damage marks then I would send it back for a new one.
Hi everyone phone is fix now it was a bad usb port that was causing the bootloader loop so protected your usb port.
I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?
OGIGA said:
I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?
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It seems to be yes, I've seen quite a number of people who've had this type of problem on the Rhodium end up finding out it was a bad USB port on the phone...I think HTC just might have used ones that weren't nearly sturdy enough.
USB Port of Kaiser TYTN II very sensitive to moisture
I have the same issue described here, with 2 different HTC Kaisers : (

Touch screen extremely unresponsive when charging

So when the unresponsive screen when grounded issue came about, I didn't really notice the problem much myself. However, recently, and I'm not sure when this started, the screen has become horribly unresponsive when charging any time! Doesn't matter if it's on desk, in my hand, stock charger, 3rd party charger, etc., if it's charging at all, the touch screen only accepts half or less of my inputs, making typing impossible. Is this due to the last software update? Anyone else experience this issue? I would exchange the phone, but not if it's not going to help anything.
this happens to me when i use my cheap ebay charger
The fps lifting kernels fix this.
+1 for symtoms seen when using a wonky charger/cable.
+1 due to cheap charger - anyone know why this happens? is the OEM usb cable different spec from the cheap ones?
Hate to beat a dead horse, but the same happens when I plug my phone into the charger I got from eBay. Kind of disappointing, considering that I would otherwise be able to charge two batteries at the same time.
I notice this issue with the stock charger.
I believe the issue was when its not grounded..
Being plugged in is just about the most grounded your phone can get.
That's not the problem.
Starting to do it to me also now.
Just to be clear, this happens to me with the STOCK charger.
r546 said:
Just to be clear, this happens to me with the STOCK charger.
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I'm having the same issue. i just chocked it up to the new kernel.
one thing i did notice is it seems to be intermittent. Yesterday night, it worked fine. this morning(conveniently when my alarm went off) i could NOT get the dismiss thingy to slide down.
Anyone else experiencing this? I do think it got worse after last software update. Would be nice if the next one improved things.
I emailed support, they did not say anything about it being a known issue, and suggested a factory reset. If that doesn't help, they recommended using my warranty. Would like to hear from more people before going through with the reset.
It happens to me when charging via outlet. Charging via USB connected to computer does not produce the issue.
I think it has to do with grounding.
Same thing happens to me! I noticed it with my aftermarket wall charger.
Bringing this back up, happens to me with a Stock charger.
Is it really the kernel? :\
@Person who said charging is the most grounded, the stock charger is not grounded ( in AU anyway ) and therefore it is the LEAST grounded.
ive noticed this happening over the past month or so. i've got to admit i've only really noticed this when its plugged into a usb cord i got off ebay. relieving to think it might only be an issue with it being a cheap cable and not the phone but i'll verify tonight with the stock cable.
I've been plagued by this problem for weeks and just discovered that it only happens when charging. I use the stock charging cable and wall adapter. I'm very, very happy to know what the problem is. I'm going to start testing this at various locations.
EDIT: I've tried this on both the wall adapter at work and on my work computer's usb. Same problem, though it seems worse when plugged into the wall outlet.
The touchscreen is fine on my sprint brand car charger and on the usb charger on my laptop. However, it starts missing taps when I plug my usb cable into my usb car charger. I'm going to best buy tonight to buy a different charger and see if that helps.
Sent from my Virus Infected Evo using the XDA app.
I have these issues as well with the stock charger and cable regardless of which kernel I use.

G4 Charge/USB port issues

I've had my G4 since almost launch day and within weeks the supplied USB cable stopped charging the phone. I thought it was a cable problem, but it worked fine with other devices.
I tried other cables with the G4 and these still charged it so I thought nothing more of it until charging degraded with every USB cable I own to where the phone would only charge 20-30% during an overnight charge and the phone would frequently not recognise it was plugged in at all. I contacted LG who did a repair under warranty and all was fine.
I've now had the repaired phone back for about 3 weeks and the same problems are starting up again and it's only a matter of time until I am forced to return again for a repair.
Is anyone else having similar problems? I thought I may have just had an unlucky manufacturing problem, and the LG reps confirmed that to repair my phone they basically replace all the internal circuit boards and components rather than just replacing the individual component that is faulty (in this case the USB/charging port)
Basic debugging includes asking stupid questions, so please forgive but still answer any of those
Are you using a different charger? If so, check if that one is within specifications and if you do send in for repair again, use a different charger.
Are you propping up the device at an odd/weird angle or in a dock of some sort with the cable attached?
(As they replaced the entire print, it's probably not this, just the USB-micro port bent or broken.)
You could double check the wall outlets being used, there might be some kind of electrical problem there.
Either using all kinds of fancy electical testing gadgets, or stick a USB light into the hub or charger, does it flicker?
When sending it back for repairs, did they check the stock charger as well?
Hopefully these questions help you find any logical or plausible cause.
FreezyExp said:
Basic debugging includes asking stupid questions, so please forgive but still answer any of those
Are you using a different charger? If so, check if that one is within specifications and if you do send in for repair again, use a different charger.
Are you propping up the device at an odd/weird angle or in a dock of some sort with the cable attached?
(As they replaced the entire print, it's probably not this, just the USB-micro port bent or broken.)
You could double check the wall outlets being used, there might be some kind of electrical problem there.
Either using all kinds of fancy electical testing gadgets, or stick a USB light into the hub or charger, does it flicker?
When sending it back for repairs, did they check the stock charger as well?
Hopefully these questions help you find any logical or plausible cause.
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Click to collapse
Hi FreezyExp,
1. I am using the standard charger that came with the phone, but this has not been repaired/replaced. I have tried other chargers too, but all the same issue.
2. No weird propping up or anything like that. If I hold my phone while it is plugged in it is constantly vibrating as the charger connects and disconnects, and if I place it on the desk to charge I have to ensure that I have at least 3-4" of cabe "on the desk" to give it enough support to make the connection.
3. Wall connection is fine and I have tried it with a range of outlets around the home, both with extension sockets used and plugged directly into the wall and there is no different. No flickering light when using a USB light either.
4. When I sent it back all they asked me to return was the main section of the handset - so no battery or rear cover, no cables or chargers etc
It does seem to be the same issue as last time, a USB connection becoming loose from the main motherboard, but it seems weird that I have had the same issue twice in the space of 4-5 months.
I've been having some sort of problem with my G4 usb port. If I plug it in to a computer, it will lose connection and get a connection again if I barely touch the end of the cord at the phone end. I've tried many different cords and different usb ports on my computer, but it still has problems.
I can't fast charge, either. When I plug it in to fast charge, it actually starts discharging even faster. I've had some extreme battery life problems, too. It drained from 100-36 the other night with everything disabled, and it's been doing that kind of thing a lot lately. I'm guessing that the charging port is what's messing up my battery life because it won't charge correctly.
Never dropped it or anything.
I got my G4 on January 24 and my USB port has also failed. I am getting a replacement from Verizon, but am concerned that a six month old phone has this issue.
I also own a G4 H815. A while ago the phone started not receiving any charge from the cable and I would have to prop it up from right under the cable's micro usb end. Thought it was because it was bent inside the port and not making connection with the cable so I had the port replaced. Now I'm experiencing the same problem and I think it might be the cable that's already gone kaput and is effing up the port itself. I took the phone to the same place to get the port replaced again and bought new cables (I lost both the original adapter and the cable, which were charging slow anyway. Now using a 2A Asus adapter which works great) and when I asked the guy at the repair shop, he says it's a chronic issue with G4 devices. I don't really understand how it would happen twice in just a few months even with a new charger port. What should I make of this? Did they replace my port with an already faulty one, cahrged me full price and now trying to sell this bogus or am I really doomed with this phone?

N5110 charging problem

I have a problem with my note 8.0 for about a month. One time it's charging just fine, the other time it doesn't charge at all... The same with connecting with computer via USB. No matter what cable/charger i use. Suprisingly i can flash it, with no problem and i can connect USB stick via OTG anytime. I also tried opening it and removing battery for several hours, but that only worked once. Anyone has any idea what can i do next to solve this problem?
I use an app called Galaxy Charging Current. It enables you to get a rough idea of what the current of your device is drawing:
https://play.google.com/store/apps/details?id=com.abmantis.galaxychargingcurrent.free
For a Galaxy Note 8, it should be around 2 Amps, or 2000 mA, but it's likely to be around 1.7ish. I also use a device like this: http://amzn.eu/9aHm97o which you can also use to check current draw and test cables.
Not much help, but it may help you find out whether the device is taking a charge, or if there's a fault with a cable or charger.
potworzak21 said:
I have a problem with my note 8.0 for about a month. One time it's charging just fine, the other time it doesn't charge at all... The same with connecting with computer via USB. No matter what cable/charger i use. Suprisingly i can flash it, with no problem and i can connect USB stick via OTG anytime. I also tried opening it and removing battery for several hours, but that only worked once. Anyone has any idea what can i do next to solve this problem?
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After time the USB port gets loose around its connector, and does not hold the cable end tightly. Try replacement USB port. They are cheap and easy to replace.
Another thing is some aftermarket USB cables have weak connectors. Lightly crimp the center with small pliers as to compress top and bottom. I said lightly. It will put more pressure to the internal contacts so they are snug. May take a few attempts as you may be too light on crimping, but that is a good thing.
potworzak21 said:
I have a problem with my note 8.0 for about a month. One time it's charging just fine, the other time it doesn't charge at all... The same with connecting with computer via USB. No matter what cable/charger i use. Suprisingly i can flash it, with no problem and i can connect USB stick via OTG anytime. I also tried opening it and removing battery for several hours, but that only worked once. Anyone has any idea what can i do next to solve this problem?
Click to expand...
Click to collapse
Clean your cable heads with fingernail polish remover
Let it dry some and push it in and out of the charging port til you get proper amps

Erratic Charging

As of today, when I plug in the charger it will show the Dash charging symbol, then cut in and out a few times before it stays charging. I updated to 5.0.3 yesterday if it means anything.
Is this normal? I couldn't find anyone else reporting this.
It happens to me too, even back in Nougat. It starts as regular charging and then a couple of seconds later, switches to Dash. I figure the delay is due to the charger and phone figuring out how much battery the phone has left to determine how much amps to push through. Dash charging operates at different amperages depending on the voltage of the battery. Thing is, that either that never seemed to happen on my OnePlus 5 or I never noticed it, but on the 5t it does.
I think I'd be more comfortable with your issue. When I see the charging LED flashing and the charging notification disappearing and reappearing, it's unsettling.
My Nexus 5X would do this as pocket lint would build up in the USB port, preventing the USB cable from fully seating. Every so often I would have to take a small needle (something non conductive would probably be better) and carefully clean around the edges to pull out the lint. I was always amazed at how much build up really does end up in the USB port and headphone jack.
I used to have that issue with old micro USB ports and this definitely reminds me of that. I'm concerned though because I've had the phone less than a week and the port is clean. I also get that satisfying 'click' when plugging in the charger.
Ah, well that probably isn't your problem then. I would try another charger and cable to try and isolate the problem between the phone, cable, and charger.
Remember the OnePlus cable is unique, you can't use just any USB C cable with the dash charger. I believe IIRC the OEM cable has a 10k resistor, while most in spec USB C cables will have a 56K resistor. However you can use another charger and cable and see if it cuts out as well.
OhioYJ said:
Ah, well that probably isn't your problem then. I would try another charger and cable to try and isolate the problem between the phone, cable, and charger.
Remember the OnePlus cable is unique, you can't use just any USB C cable with the dash charger. I believe IIRC the OEM cable has a 10k resistor, while most in spec USB C cables will have a 56K resistor. However you can use another charger and cable and see if it cuts out as well.
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Click to collapse
We have three 5t phones here all purchased last week. I tried all three charges that came with the phone and it does this with each one, all plugged into different outlets.
We updated a 2nd one to 5.0.3 and now this one also has the charging notifications flicker on and off about 7 times before it stays charging normally. I haven't tested the 3rd yet because it was fully charged when I came home.
It's odd that it is two of our devices now doing this and I haven't seen anyone else with this problem. I would assume that we got phones out of a defective batch, but they were definitely not doing this before the update.
Just an update, I wiped system and cache and it still does this.
It didn't do it when I plugged in at 88% immediately after wiping. But it does do it when I plug in at around 30% like I usually do.
I'm wondering now if they all do this after the 5.0.3 update and no one really notices.

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