Develop Bugs

HTC Desire won't shut down / power off

Turned off the phone last night, returned to it this morning (6+ hours) with "Power off - shutting down" on the screen. I ended up pulling the battery and booting from cold.
The phone turned back on with no problems, but 45 minutes after turning it off again - it is displaying the same screen and not shutting down. Pulling the battery, turning on and then turning off the phone immediately has the same problem.
Tasks running before the shut down are normal, I have almost no 3rd party apps installed yet.
Ideas anyone?

Sounds like a similar problem that I and a number of others seem to be having. The bad news is that there doesn't seem to be a simple fix at the moment, but the good news is that with it happening to increasing numbers of us, hopefully it will be remediable in a future update.

DoAndroidsDream said:
Gak. Didn't see the main post for the issue. *waves to admins for deletion*
Click to expand...
Click to collapse
Hi there,
What main post are you referring to for this issue?
If you could please direct me, thanks.
I'm having the same problem, last week I was turning the phone off and it would turn off in half hour or so.
This morning, I turned the phone off, and it has been "Shutting down" for about 3 hours now...
extremely frustrating!!!

Try to install "aLogCat" application. This app could show Android log files.
And see if you can spot something there ...
I also have this issue. I took out the battery.
The thing is ... after turned on ... you can turn off without any problem.

unmount sd card before shutting down.
Will change it from never to shutting down to shutting down in <10 seconds

Spineli said:
Hi there,
What main post are you referring to for this issue?
Click to expand...
Click to collapse
Perhaps this? :http://forum.xda-developers.com/showthread.php?t=666332

Had the same issue when I first got my desire from T-Mobile. SD Card later failed on me, and after getting a replacement from T-Mobile, the phone works perfectly and shuts down instantly. So my guess is that your problem is the SD card. You could try walking to the retailer and try to get a replacement SD card. When mine failed T-Mobile even gave me a 8gb one instead of the orignal 4gb

Im 99% sure its an app/widget causing the prob. I had the same, but its gone when I uninstalled most of my apps. Not sure which app caused the prob though...

I had that problem. After a hard reset it is not present any more. So i guess that some app caused it. Couldnt tell wich one.

hrcro said:
I had that problem. After a hard reset it is not present any more. So i guess that some app caused it. Couldnt tell wich one.
Click to expand...
Click to collapse
It might be harder to diagnose than uninstalling/killing something and trying again, as it might be due to memory leaks, services, other tasks. I've read that it might be related to the backup to sd card which happens from time to time, so unless you're in the middle of a backup then you'd not have a problem (assuming there is a connection). You can only tell over time.

HTC Desire won't power off
I had the exact same problem. I only had 2 widgets active: 1 was the Handcent SMS widget the other was a Battery widget from mippin.com. I changed the Handcent widget to the program shortcut but did not uninstall and uninstalled the Battery widget. Now it powers off with no problem

i have the same issue with my desire.. i have a 8gb sd card in there.. which is nearly full.. maybe thats an issue?
how do you unmount card before shutting down?

micks_address said:
how do you unmount card before shutting down?
Click to expand...
Click to collapse
Menu > Settings > SD and Phone Storage > Unmount SD Card

thanks for that.. is there any downside to doing a hard reset? is that setting - privacy - factory data reset?
Gana1991 said:
Menu > Settings > SD and Phone Storage > Unmount SD Card
Click to expand...
Click to collapse

Once I tried to unmount sd card and then it wasn't possible at all to shut down the phone. I had to remove battery

hey buddy, try to remove quick links like back light and soft reset, it works also try with flash light same...worked with me..good luck. or try toms power off zip.

DESIRE doesnt turn off
It sucks..all night long, this morning i found out it was still in the process of shutting down..turning off the cell phone should be a priority program,all others tasks must shut down..i think HTC should make an update since a lot of users experience same problem.

It used to hang at shutting down with me too. But, and I have no idea what changed, it now shuts down just fine. Weird stuff!

I shut mine down last night. It used to take about 60seconds to shut down but last night it just said "shutting down" for hours. I left it to see what happened. 11hours later it still said "shutting down". I picked it up and was going to open it up and remove battery. I obviously didn't want to do that to get dust and crap into the back of phone. As soon as I turned it over to remove back the screen went white! HTC. And it started up. ? ? ? coincidence or did me moving it around cause the restart after 11hours?
Anyway, I can tell it now has 237mb free (using advanced task killer to check memory available). It never normally has more than 150mb free. Maybe there is a memory leak somewhere in Sense UI? It seems the longer you have used thephone without a restart, the more likley it will hang during shutdown.
I hope HTC are aware of this issue. I logged a support call too, as I'm sure many of you did.
anyway, shake the phone around a bit before you remove the back to see if that helps. It did for me after 11 hours of being stuck on "shutting down!" screen.
Oh by the way, I had unmounted the card befre the shut down in the hopes it would be quicker than 60seconds. It made no difference!

i had this issue also.. a factory reset fixed it.. i think it was an app i installed did the damage.. some mentioned unmounting the sd card first but i tried that and it made no difference..

[Q]Help, Phone does not turn on

My friend is running CM 7 on his Tmobile G2.
He was describing that yesterday was acting weird with market downloads.
Here is what he he emailed me on what happened.
the phone was acting normal throughout my day until the evening towards the night, i noticed it failed to finish downloading the update for google earth along with google maps. the phone was fine, and then i pulled it out of my pocket a few times and saw multiple times that it was randomly turned off. i would turn it back on and it would still give me the same issue. when i got home and plugged it in to charge, it would boot and then get to the main home screen telling me that google maps is downloading to update. however the update would be frozen, and a few seconds later the phone would freeze altogether, forcing me to turn it off by pulling out the battery. this happened about 4 times, and now has reached the point that it has become a brick and refuses to turn on or show the charging light
any suggestions on what might be wrong with the phone? Thanks in advance. Im running Cm7 on my phone and never experienced this issue.

same happend to me 3days ago, phone running then freezed... bootloop after batterypull... recovery worked for 2 times but had problems with flashing new rom/backing up -> errors with cache partition...
after 4hours of letting it stay off -> it wont turn on again und wont charge (no LED)
tried it with another dz battery+charger... no change... i wrote htc and they answered within 1hr that i have to send it in without battery...
i guess its a known problem (or why wouldnt they want to have me sending in charger+battery .. if its a power-on problem..)
there are semibrick threads here and in other forums.. but they all don't suffer from the power on problem... so i guess i did the right thing sending it in
edit: never had heat issues, never had random reboots, no overclock, no indication of an update from any app did any harm to my phone, running cm7 for 3 weeks without any problems, no hboot flash, no radio flash ... nothing that would indicate a risk of brick (according to guides & forum threads)... first htc that ever failed for me ;(

Thanks for the reply. I will forward it to my friend. I think he is going to try to exchange it at the store and if it all fails we are going to try HTC.

have any of you tried to boot into recovery? did you have eng-hboot on your devices? go to #g2root

its complete dead as in dead... no LED light, no turn on, no hboot mode (or what its called when you press vol+power key).... i dont have a g2 but a unbranded european dz.. hboot and radio was never touched by me

Similar thing happened to me. My phone kept frozing on me running cm7..was fine for a week though.
So I booted into recovery..wiped cache,factory reset flashed another rom got bunch of erros recovery thing rebooted stuck i n htc logo for like 20min yanked out battery rebooted and it never rebooted back. No hboot,no nothing.
My light indicator still worked though but no hboot or anything.. got a new one now have to send the old one back to tmobile but I'm scared that they're gonna charge me for removing void stickers.
Even though I checked twice that removing void sticker won't avoid warranty according to tmobile customer chat sevice..
So I'm thinking about swiping out the sticker that contains serial number and such on back of our phone with the old one and tell them the new one came without a void sticker lolol
Sorry I got way off topic rofl..
Sent from my HTC Vision using Tapatalk

We went to the store today and exchanged it for another g2. The guy didnt ask any questions and exchanged it happily for a new one.

This very same thing happened to me today. Updated to CM 7.0.3 from 7.0.1 and the phone was freezing when installing items from the market. Pulled the battery and the phone was stuck on the boot animation. Pulled the battery again, and now it will not start at all. No charging light, no nothing. Had more than 50% charge, and now it seems entirely unresponsive. I can't use the power w/ volume button technique either, because the phone does not respond.
Seems like somehow I have bricked the phone, or the phone just coincidentally died just after updating to CM 7.0.3? (seems unlikely)

just a short update on my case:
i got the mobile back from HTC repairs.
they exchanged my "mainboard" (changed IMEI) under warranty.
i don't know what emmc chip i had before cause it died so fast, but my usb deviceIDs changed completely and are now simmilar to the ones in the cm wiki.
my current emmc is now:
$ cat /sys/devices/platform/msm_sdcc.2/mmc_host/mmc0/mmc0:0001/name
SEM04G
Click to expand...
Click to collapse
might help ppl.

[Q] Help!! a100 Blackscreen

i have a a100 with the latest flexreaper rom installed and im stuck with a pretty serious issue:
a couple of days ago the tab was acting real slow and sluggish and getting bad battery life didnt think nothing of it so i just rebooted a couple times and left it alone . all was good untill the battery hit 10% and i plugged it up using the factory ac adapter. the next day (maybe 6-7 hours later) i went to turn it on and nothing no vibrate no screen flash nothing; other than the power button turning blue as i pressed it and it would stay on for a couple hours but still no other response from the tablet.
im at my wits end on what could be wrong and now i got my wife with her foot on my neck till i get it fixed. can anyone help me?
ive tried to do a hard reset with the reset button tried to boot into recovery /bootloader no dice
(also my home button flashed a couple time i pressed the power button) dont know if its relevant but wanna get as much info out as possible

wondering if anyone can help me...

frenize said:
wondering if anyone can help me...
Click to expand...
Click to collapse
It may take awhile for someone to see this and form something to try, random bricking for no reason is rare, its almost always some error by the user. However have you attempted adb connection to it? Leave it powered off, connect to the PC you used to unlock the boot loader then power on. Does the PC make the USB connect sound? Does the Acer vibrate? Did the home key blink again?
It really sounds like your boot partition is wrecked which wouldn't normally happen outside of flashing. If boot loader is trash then it won't know what to do and just sit there. No recovery or anything else.
Tapatalked from my Galaxy S II.

pio_masaki said:
It may take awhile for someone to see this and form something to try, random bricking for no reason is rare, its almost always some error by the user. However have you attempted adb connection to it? Leave it powered off, connect to the PC you used to unlock the boot loader then power on. Does the PC make the USB connect sound? Does the Acer vibrate? Did the home key blink again?
It really sounds like your boot partition is wrecked which wouldn't normally happen outside of flashing. If boot loader is trash then it won't know what to do and just sit there. No recovery or anything else.
Tapatalked from my Galaxy S II.
Click to expand...
Click to collapse
it made something like the connect sound but instead of the regular duh doom sound it did a dadadoom (kinda hard to describe the sound) but it was faster than ive ever heard the connect sound before which is weird. the tab didnt vibrate and it seems the home button blinks when the tab is dead and needs recharged

frenize said:
it made something like the connect sound but instead of the regular duh doom sound it did a dadadoom (kinda hard to describe the sound) but it was faster than ive ever heard the connect sound before which is weird. the tab didnt vibrate and it seems the home button blinks when the tab is dead and needs recharged
Click to expand...
Click to collapse
Yeah I know that sound it means USB connected but error for some reason. Its been shown if this thing dies all the way down it wont read the battery correctly and probably needs to be sent in. Before that I personally would unplug it open it up and remove the battery for awhile, maybe an hour then put it back and plug it in. But thats me, not the advice I'm giving. If you have warantee on it use that.
The batteries on a lot of devices and laptops etc have something of a fail safe, if the voltage drops below a certain point it trips to prevent cell damage, however it renders the battery useless.
I haven't searched out much past that if a reset is possible by us, but it seems the pack is trash after or needs sent in.
Since this is a sealed unit you void warranty opening it (well unlocking the boot loader did too) so you can't send it in for repairs without paying for it.
I hope someone can jump in and help figure this out, and prove me wrong.
Tapatalked from my Galaxy S II.

Weird, This exact same thing happened to me. Used it in the morning and now after work it won't turn on. I had already tried disconnecting the battery, but hadn't thought to leave it disconnected for an hour. My tablet has been running the leaked ICS since it came out and The last factory reset it had was about a month ago. It was working fine up until this. The power button seems to be responding correctly, the issue is that after the LEDs light up, there is no vibration or display. I hope someone can help us with this issue.
EDIT:
It won't connect in ADB mode. It will only appear on my computer as an APX device and since there is no vibration I am unable to boot into fastboot. Any help or suggestions? All the threads I have found have involved booting into fastboot.

i am also having this problem. i set ti backup last night to save to box i turned it on this morning it.worked set it on the charger came back to a frozen screen. I turned it off now just a black screen it turns on or the home button dose but nothing comes up on the screen

same thing here.
max69power said:
i am also having this problem. i set ti backup last night to save to box i turned it on this morning it.worked set it on the charger came back to a frozen screen. I turned it off now just a black screen it turns on or the home button dose but nothing comes up on the screen
Click to expand...
Click to collapse
I have been using ICS the leaked one, and last night I was goint to check my email and it did not turn on, I though the battery died. I plugged to the charger and this morning I tried to turning it on but it failed. I did the reset pin but nothing. I connected to the computer and it was recognized as a APX device and installed a driver ACER Picasso USB recover but i cant access anything. I am a nob. Thanks

A100 blackscreen
i am also having this problem. last night. just a black screen it turns on or the home button dose but nothing comes up on the screen. :crying: Help!!!!!!

Has anyone tried holding the power button for a while? Laptops do this too, if someone felt ventures, try taking the battery out and hold the power button. No promises, might work.
sent from my ICONia

same here
Having the exactly same issue, here...
I also tried to hit the hardware reset button and it does not help.

If the screen is blank while powered on its in failsafe mode, in other words is bricked, has to go to Acer.
Tapatalked from my Galaxy S II.

This just happened to me a few weeks ago as well. If you are still under warranty send it in to Acer, thats what I did. I just got an email saying they had fixed it and were sending it back for free!!
At the time I was on the 9/02 JB build. I wonder if this issue is caused by faulty hardware or if it is an issue that was made by rooting and unlocking it? I don't know enough about this stuff to answer that though, but it does make me think whether I should root/unlock it when I get it back or leave it stock.
Also thanks Pio_masaki for helping me a few weeks back wasn't sure if I was even going to send it in until you said they most likely won't be able to tell.

I highly doubt they even CARE when sending these in. They will void for physical damage most likely.

tshm55 said:
Having the exactly same issue, here...
I also tried to hit the hardware reset button and it does not help.
Click to expand...
Click to collapse
Ohmygod,
Same here, but it's 3 years ago. Sorry for digging the topic. Still no hope? I still keep the tablet and have just buy another refurbished mainboard to replace but still no vibrate and blacksreen still there.

Phone won't boot - think it's the power button - HELP!

I'm not 100% sure it is the power button so I wanted to run the situation by the forum, but also because this was my son's first Christmas and I have all his videos/pictures on the internal memory ... my priority is really trying to get those. I could really care less if I had to buy a new phone.
So here's the situation ....
Phone was fully charged and I came into work. Had already been listening to a podcast, sent a few text message, etc. I looked over at one point and the screen wouldn't come on. Tried pressing the power button multiple times with no luck. If I removed the battery and put it back in, it would power on briefly and then shut off.
Device only briefly comes on when I first put the battery in. If I'm quick I can try putting the phone in download mode. It gets to the initial screen and then powers off. Sometimes it is there a few seconds longer than others.
I mistakenly tried this and didn't even have the power button in and it still went to the download mode, so THAT is why I'm thinking something is wrong with the power button. It's as though it is permanently pressed.
I read a few threads and watched a few youtube videos but I'm not really getting a clear answer. I've taken the phone apart and the button is NOT pushed in. I can press it and it seems fine (besides it not doing anything). I did try also hitting it a few times as some videos suggested and it didn't help?
Anyone have any thoughts on a next step?
Edit: in case this is important, it is rooted, running moar v6.x, zerolemon battery. i realize the case may have been the initial culprit so at the moment it is back to a stock battery and case.

lawlhai said:
I'm not 100% sure it is the power button so I wanted to run the situation by the forum, but also because this was my son's first Christmas and I have all his videos/pictures on the internal memory ... my priority is really trying to get those. I could really care less if I had to buy a new phone.
So here's the situation ....
Phone was fully charged and I came into work. Had already been listening to a podcast, sent a few text message, etc. I looked over at one point and the screen wouldn't come on. Tried pressing the power button multiple times with no luck. If I removed the battery and put it back in, it would power on briefly and then shut off.
Device only briefly comes on when I first put the battery in. If I'm quick I can try putting the phone in download mode. It gets to the initial screen and then powers off. Sometimes it is there a few seconds longer than others.
I mistakenly tried this and didn't even have the power button in and it still went to the download mode, so THAT is why I'm thinking something is wrong with the power button. It's as though it is permanently pressed.
I read a few threads and watched a few youtube videos but I'm not really getting a clear answer. I've taken the phone apart and the button is NOT pushed in. I can press it and it seems fine (besides it not doing anything). I did try also hitting it a few times as some videos suggested and it didn't help?
Anyone have any thoughts on a next step?
Edit: in case this is important, it is rooted, running moar v6.x, zerolemon battery. i realize the case may have been the initial culprit so at the moment it is back to a stock battery and case.
Click to expand...
Click to collapse
If it's the power button take it to sprint and and they should fix or replace...especially seeing as its a known issue.
http://i.imgur.com/qrByUGN.jpg

lawlhai said:
I'm not 100% sure it is the power button so I wanted to run the situation by the forum, but also because this was my son's first Christmas and I have all his videos/pictures on the internal memory ... my priority is really trying to get those. I could really care less if I had to buy a new phone.
So here's the situation ....
Phone was fully charged and I came into work. Had already been listening to a podcast, sent a few text message, etc. I looked over at one point and the screen wouldn't come on. Tried pressing the power button multiple times with no luck. If I removed the battery and put it back in, it would power on briefly and then shut off.
Device only briefly comes on when I first put the battery in. If I'm quick I can try putting the phone in download mode. It gets to the initial screen and then powers off. Sometimes it is there a few seconds longer than others.
I mistakenly tried this and didn't even have the power button in and it still went to the download mode, so THAT is why I'm thinking something is wrong with the power button. It's as though it is permanently pressed.
I read a few threads and watched a few youtube videos but I'm not really getting a clear answer. I've taken the phone apart and the button is NOT pushed in. I can press it and it seems fine (besides it not doing anything). I did try also hitting it a few times as some videos suggested and it didn't help?
Anyone have any thoughts on a next step?
Edit: in case this is important, it is rooted, running moar v6.x, zerolemon battery. i realize the case may have been the initial culprit so at the moment it is back to a stock battery and case.
Click to expand...
Click to collapse
maybe this will help you: http://forum.xda-developers.com/showthread.php?t=2369125. i had a verizon s3 which wouldn't even turn on until i tried this (steps were a little different since it was a verizon one and not sprint). here are the verizon steps: http://forum.xda-developers.com/showthread.php?t=2581166.
you may be able to use the win32diskimager in windows to create the sd card instead of linux. i have also heard the SD card needs to be the same size as the phone. 16GB phones means 16GB Class 10 SD Card. 32GB phone means 32GB Class 10 SD Card. I used a SanDisk card from best buy. probably the best $15 i ever spent lol. i used the sd card to boot the phone. then reinstalled stock recovery and bootloader. thsi didn't affect the actual ROM (didn't take away root on 4.3 jellybean). Good luck!

Try a dirty flash. Can you get into recovery? Flash moar again. Or try nandroid and to external SD and transfer to computer to see if u can collect the files you're trying to get back

[Q] SPH-L710 reboots in recovery Battery, power button issues possible

I have read the other posts regarding the rebooting issues of the Sprint Galaxy S3 variant, but I seem to have a touch more difficult problem. My phone constantly resets and seems to be getting worse. It now will reset in the middle of recovery. I was able to wipe the cache and dalvik and then it started resetting even more frequently in recovery and made reloading the rom impossible. It even resets in the download screen. So it makes it impossible to use Odin and other applications. If anyone has any ideas let me know. I have a few possible options that I am pondering. The following is what led up to this if you need some background:
A week ago, I noticed that my battery suddenly was not charging when wifi was on. I turned it off thinking it was some glitch and reset the phone and plugged it in to charge. It said it was at 100 % some hours later. then I turned it back on again and within a couple minutes, it said it was at 22%. So I hard reset and then plugged it into the wall, but it was still not charging. I had go somewhere,so I plugged it into the car charger and enabled fast charge. I turned on my data and all the sudden it rebooted, lost my wifi password, but when it came back on, it was charging properly. So I thought it was just some odd glitch. Charged properly for days.
Then I noticed the phone starting to randomly reset maybe once very other day when texting. I was actually going to put on a new rom tomorrow thinking maybe my old one had become corrupt. Then it suddenly increased drastically tonight to where it was starting to reset constantly. I thought maybe the button was stuck, and pulled off my otter case to make sure it wasnt being pressed down oddly, but it continued. Then I went into recovery and was able to wipe the cache and dalvik before it got really bad and now it won't even let me stay in recovery for any length of time. I almost got a rom loaded when it reset and its been resetting faster than ever. Becoming unresponsive to button presses as well. Even when I could get into the recovery, it would keep showing "swipe screen to open," as the power button was apparently continuing to activate or the phone was trying to reset itself. And yes, I have tried a battery pull several times and then tried to get into recovery, only to be booted out right as I see the recovery screen if I get there.
So that is my problem. I can't flash odin or anything else as the phone just keeps resetting. Part of me thinks to get a new battery and try to see if that doesn't solve my issue, as maybe the battery is causing the phone to reset? But part me is also thinking maybe the power button has gone sticky suddenly? It won't charge it seems as the red light will not come on and it keeps resetting before the battery charging icon can even come up. Any help or advice would be appreciated. I am leaning towards the battery going bad suddenly and shorting out the phone. I now have the battery, which last I saw was at 48% (It was charging when this happened), out of the phone and am waiting till morning to hopefully pick up a new battery. But I would appreciate any insights into this issue.
Thank you very much

Same issue
I'm having the same issue described above with the S3 constantly rebooting. I can get into download mode but it restarts a few seconds into the flash. I have tried a different battery but that did not solve the problem - I am also thinking it's a power button issue... any suggestions?

mawamd said:
I'm having the same issue described above with the S3 constantly rebooting. I can get into download mode but it restarts a few seconds into the flash. I have tried a different battery but that did not solve the problem - I am also thinking it's a power button issue... any suggestions?
Click to expand...
Click to collapse
I just had my phone replaced for same reason ( Thank god for insurance) Download mode would last about 5 seconds, Recovery would do the same. I managed to get a stock restore with flash counter reset to boot as i was walking into the Sprint store for the techs to look at this lol.. Same exact thing happened on my S2. Power button is done. If you have INS call and get it replaced (Took me about a week for new phone)

I read some post on possibly using Samsung Kies to flash a new ROM, but that was for the international version. I would be curious if anyone has ever tried this or if its possible to replace the power button with a part replacement? I have ordered an S4 but this time I will make sure to use the home and left touch pad more often to unlock the phone and save wear on the power button. I wold still be interested f anyone has found a fix for this.

mawamd said:
I'm having the same issue described above with the S3 constantly rebooting. I can get into download mode but it restarts a few seconds into the flash. I have tried a different battery but that did not solve the problem - I am also thinking it's a power button issue... any suggestions?
Click to expand...
Click to collapse
So after looking around, I am pretty convinced this the power button,as people describe on this question. If you don't have insurance, I see there are selling replacements or you can pay someone to replace and fix the power button fairly affordably on ebay. I might go the second route, as I want it fine right and the man had a 100 percent rating positive, and I dont really know what I am doing lol. Thanks everyone for your answers.