Develop Bugs

phone wont wake from sleep

Iv'e had my desire for all of about 3 days. Absolutely love the phone; however, I've been having a few problems. The phone doesn't seem to wake up when I receive a text message, and as of about an hour ago, the phone doesn't wake up *AT ALL* when it goes to sleep. I have to pull out the battery and turn the phone back on, but then as soon as it goes back to sleep, or if I touch the power button to manually put it to sleep, it wont wake up.
Has anyone else had this problem? I've tried a hard reset and the problem remains.

wow first saw this post and thought i had clicked on the htc touch hd android section, but does your phone always turn off when you press the top button?

Tried a master reset? What rom you running? If it's first t-mobile one try an update or even try Generic rom.

I've got the similar problem. On vibration profile, when a text message arrives the phone vibrates but the screen doesn't wake up. It wakes up when I receive a call though.
Is this by design? Does your screen wake up when you receive a text message?

No wake on notifications for me ... is Android meant to?

I solved this and posted a reply, but it seems to have disappeared.
The problem I was having was because of a corrupt SD card. I was using an 8GB card that I'd been using in my Touch HD for the last 2 years and running things like XDAndroid from it.
The problem disappeared when I replaced the sd card with a new one.

sleepnow said:
I solved this and posted a reply, but it seems to have disappeared.
The problem I was having was because of a corrupt SD card. I was using an 8GB card that I'd been using in my Touch HD for the last 2 years and running things like XDAndroid from it.
The problem disappeared when I replaced the sd card with a new one.
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Click to collapse
I don't het it, is the system meant to wake on notifications?

I also had the same problem of not being able to unlock the phone once when I was copying a large movie file to the phone, but automatically worked after it was done.
So it seems to be related to the micro SD card in some way.

O and O said:
I don't het it, is the system meant to wake on notifications?
Click to expand...
Click to collapse
no, it could if you want it to,he's talking about his phone not waking up after he puts it to sleep or turns off the screen... sms aren't supposd to wake up ur phone and I'm thankful for that, it was handy back in the day when I had the wing but ur screen waking up for no reason that's stupid I mean even if u have ur phone inside ur pocket... doesn't make sense to me as long as the led flashes I'm fine

Desire wont shut down

Hi, hope someone can help...
My Desire wont shut down - it goes to the shutting down screen then when I wake up the next morning, I unlock the phone and it's still on this screen. I know someone else had this issue but can't find the thread on here...
If anyone can help or bump the other thread that'd be great
thanks

I had a similar problem shutting down recently. It took about 10 minutes for the device to finally shut down.
Anyway, I tried reseating the battery and all is fine now...
See if that works for you!

reseating - does that mean take it out and put it back in again?

the geezer said:
reseating - does that mean take it out and put it back in again?
Click to expand...
Click to collapse
Yes.
In fact, I remember I was so angry waiting for it to shut down, that I just pulled the battery while it was shutting down. Then I put it back in. Didn't have problems since...

hmmm - tried that and it seemed to work - but 5 mins later tried to shut down and it's still stuck on the shutdown screen.... any ideas?
cheers

Suggest you try a hard reset. If you still have problems, then consider claiming your warranty...

I went from it working perfectly to then taking ages to shut down and now it just plain refuses to shut down. This happens even after I've done a hard reset. My thinking has now changed from 'rogue app' to 'dodgy micro SD card because the problems only happened after I swopped my 4gb supplied card for an 8gb Class 4 PNY card from Play.
Other than that I'm head scratching

I had this problem, i found that killing all open apps with Advanced Task Killer before turning off solved it

Something you could try is unmounting the SD Card (apps->settings->SD & phone storage->unmount SD card) before shutting the phone down. That fixed the problem for me from not shutting down after 10 minutes to a nearly instant shutdown.

[Q] Desire screen failing to wake from sleep. Please help me.

Having an issue with my htc desire (it has a stock desire rom)
Basically when my phone goes to sleep the screen remains blank and I cannot seem to get the screen active
when I try to wake up the device as per norm the buttons light up however the screen remains blank..
the phone still seems functional (volume works, etc) however it does not respond to being 'woken up'
I have have done all sorts to try and resolve the problem, this includes checking sd card for errors, resetting phone.
Im a loss to what could be causing this, the phone is a right pain to use now, I go on a call and then screen dims but never recovers, however can still continue with the call.
I have to pull out the battery and restart the phone to have the screen 'wake'
I have looked at these threads of people with similar issues but no one has put up a solution.
http://forum.xda-developers.com/showthread.php?t=980022
http://forum.xda-developers.com/showthread.php?t=892100
Tried testing the sd card for errors still have the problem.
Different SD card still have the problem
I tested it with the sd card removed and still have the same problem.
In airplane mode I still have the problem
With different sim I still have the problem
Tried two new roms, still have the problem (previous to this I had not changed roms in months).
Any ideas? How did other people fix this?
Strangely though after leaving it overnight it woke once the first time this morning. Now back to not waking.
Please help

hi,
another desire owner wrote the same issue on the QA forum...
seen a revealant linked posted by a member...
http://forum.xda-developers.com/showthread.php?t=892100
at first sight seems to be a sd card issue... also have a look on sdfix thread
http://forum.xda-developers.com/showthread.php?t=1010807
happens to me but just once, i just pull out the battery.
looking forward about sd card tweeking
hope this help

As I said it happens whether or not there is an SD card in the phone. And with different SD cards so I do not see how it could be an SD card problem.

Fixed it now. I took it apart then put it back together.

marioxmario said:
Fixed it now. I took it apart then put it back together.
Click to expand...
Click to collapse
I have similar problem here...
Our case is that we can't wake a phone after deep sleep..Touch screen is just not responding. We can see a caller (when somebody is calling) and screen but touch screen is not responding.
After we lock it and unlock it again via Power button, all is just fine...
We caused that by disassembling and assembling the Phone..There was some dust behind digitizer, so we had to clean it...
There must be some strange thing that is not behaving as it should when U proceed
to disassembling and assembling..
So Guys out there...be carefully and think twice before you make decision to disassemble your Desire...

See my reply in another thread.

Stamgastje said:
See my reply in another thread.
Click to expand...
Click to collapse
I realize now that problem that you had, has nothing to do with mine, because I have this issue, with or without Sim card..

[Q] DInc won't power on...

First of all, thanks to everyone for running a very informative forum!
I have a rooted phone running SkyRaider 4.0 for quite a while now with no problems, but today, my phone rebooted while I was reading email. After it restarted, I tapped the gmail icon, and the phone just shut off. When I turned it on, all of the apps that were housed on the SD card were gone, and I got several FC messages (for apps that were on the card). Thinking that the SD card was corrupt or damaged, I tried it in my PC and ran a CHKDISK, but no problems. I formatted the card anyway just to be sure, and when I powered the phone back up after that, the battery was dead. I had only had the phone off the charger for maybe 2 hours with no real use, so now I'm confused. After pulling the battery, letting it recharge, it would power on, but made me go through all of the setup screens as if it were the first usage. I went through them, then tapped "settings", and it shuts off, and the battery is dead again. At this point, the phone only flashes the white HTC screen for a split second before shutting off. I tried to get into the recovery menu with power+volume down, but it also flashes on for a split second and then shuts off. If there's any help out there, I would greatly appreciate it. I can't seem to find a similar problem on any other forums.

Sounds like a hardware issue. Have you tried a different battery? If you don't have access to one, you may have to use the insurance so the warranty is "voided".

REYES702 said:
Sounds like a hardware issue. Have you tried a different battery? If you don't have access to one, you may have to use the insurance so the warranty is "voided".
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That's kinda what I'd expect from a seriously malfunctioning battery. The EVO 4G also uses the exact same battery so if you know someone with one of those, it should work for diagnosing the battery or phone.

[Q] Spontaneous reboots on the ZL?

Has anyone experienced any spontaneous reboots on their ZL yet?
Mine has done it twice, both times while doing things related to Google apps or accounts. The first time my phone rebooted, I was actually adding my Google account after a reset to fix the notification LED issue. When I unchecked the option to backup and restore my Google account, my phone blinked the xperia logo, then rebooted (Sony logo, xperia logo, boot animation then done). It was a very quick reboot.
The next time, I was installing apps from the Play Store. A bunch of apps were queued up, downloading and installing over Wi-Fi. I hit the home button, then was about to open up a folder to check my Gmail app settings when again, the phone blinked the xperia logo and proceeded to reboot. When it was done, it continued to install my apps as queued from the Play Store, as if nothing happened. It hasn't done it since (of course, this was only a few hours ago).
My phone is not rooted & I have not messed with the bootloader unlocking or anything. It's 100% stock while I'm evaluating it against my SGS3 for a potential permanent switch. I've got the US C6506 model (black, on AT&T -- LTE is working fine).
I really, really like this phone so far, and I'm just hoping that these two reboots were a random oddity, not to be repeated.
Interestingly, I actually fully set up the phone yesterday evening, but when I discovered I had the notification issue, I reset it this morning and re-did all of it. The phone did NOT reboot at all yesterday in the 4 or 5 hours I spent playing with it, either. It sat in standby overnight without incident as well -- all prior to the reset today & the 2 subsequent reboots.
I guess from here it'll be a waiting game to see if it does it again, but in the meantime, I was curious if anyone else had seen anything like this with their ZL.

Yup, seen it twice myself. First time, I noticed that it had rebooted when I couldn't find any previously running apps. The second time I was in the Settings screen when it randomly rebooted. I was just about to click the Display setting when this happened.
I'm just running the stock ROM on the C6506 model. I'm keeping an eye out on it and will see if there is a pattern.

rajeshr said:
Yup, seen it twice myself. First time, I noticed that it had rebooted when I couldn't find any previously running apps. The second time I was in the Settings screen when it randomly rebooted. I was just about to click the Display setting when this happened.
I'm just running the stock ROM on the C6506 model. I'm keeping an eye out on it and will see if there is a pattern.
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Thanks ... in some ways it's good to know, and in others, it worries me. I hope it isn't a pattern, though. Thus far, I've used the phone since the two reboots without incident (music playing, bluetooth connections, and phone calls).
EDIT: A third reboot. This time I had just updated a few apps in the Play Store, returned to my home screen and was about to turn my Wi-Fi off when it rebooted. One common thread thus far is that my Wi-Fi has been on each time. I have no idea if that's related or not, though.

I have been using mine for 1 week and have not had any reboots. I am using the hspa version (c6502) and I am a heavy user

Seems to me that the random reboots are isolated to 6506 models. I haven't had one single reboot in the past week I have been extensively using mine (6502). However, while I was on CM10, my phone hung and rebooted like hell.

Yeah I'm c6502 aswell no random reboots.
Sent from my Nexus 4 using xda premium

No reboots on C6502
Same here, have been using my ZL (C6502) for the past 22 days without a single reboot or freeze. Heavy usage for last week or so (wifi on all the time). I too think this and the low call volume issue might be specific to C6506 (LTE) version.

6502 here as well, no reboots so far and I'm rooted. Been about 2 weeks.

I'm starting to think this issue is unique to me and/or my phone -- at least my specific case. Actually, I'm glad for that, because I love this phone.
I realized I may in fact have memory card corruption. I'm going to explore that further, because I had some serious issues with my SGS3 corrupting microSD cards. I thought it hadn't done it on my current card, but I have discovered some corrupted sound files on it, so I think I'm going to do a format of my microSD and see what happens.
Thanks for all the input, folks!

I had some reboots in past one week
using since March 10th
today itself had 2-3 reboots
one more thing is had blank screen during a phone call also
we need Roms for this device I never understood
why there is so much delay in release of custom Roms

Once,
but not sure it was rebooting. Cuz the screen went blank. Then i had to press a tiny yellow button that says off near the sim slot. Then it came back to life. Plus my wake up button is kinda hard to press. Do you guys hv that problem?
Sent from my C6502 using xda app-developers app

safuan7822 said:
Once,
but not sure it was rebooting. Cuz the screen went blank. Then i had to press a tiny yellow button that says off near the sim slot. Then it came back to life. Plus my wake up button is kinda hard to press. Do you guys hv that problem?
Sent from my C6502 using xda app-developers app
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Click to collapse
I wouldn't call that a reboot, at least not in the sense that I was seeing them. That's more like a freeze that would require a battery pull on a phone with a removable battery (I used to have this all the time on the Samsung Captivate).
My ZL was rebooting fully right in front of me (screen goes black, then the xperia logo, followed by the full normal boot sequence, just very rapid -- the boot animation is shorter than a cold boot).
Note -- I have not actually fixed my memory card yet, and I have not seen any more reboots. I'm nearly a full day on my current battery charge, too.

I have the C6506 also, and I get numerous random reboots also. I did get few logcats, but I have not seen any revelant info that causes the random reboots. I replaced my micro-sim, thinking it may caused modem panic reboots, but that wasn't root of the problem. However, I did notice that the reboots occurred less without micro SD card, but I haven't completely made that conclusion yet (I want to listent to my music!).

I also have a 6506 and have been experiencing some kind of reboot. Not a full reboot that the OP has been talking about, but one where my screen just turns off. At first I thought better battery stats was just having issues as my stats would end up all out of whack for no reason. Then today the screen shut off while in use. I only had to push the power button to get back to my lock screen. But again my stays were all out of whack. I'll have to pull the log later but I hope this is is just a software issue.

Qmann05 said:
I also have a 6506 and have been experiencing some kind of reboot. Not a full reboot that the OP has been talking about, but one where my screen just turns off. At first I thought better battery stats was just having issues as my stats would end up all out of whack for no reason. Then today the screen shut off while in use. I only had to push the power button to get back to my lock screen. But again my stays were all out of whack. I'll have to pull the log later but I hope this is is just a software issue.
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Click to collapse
Interesting. I've replaced all my corrupted files on my microSD card as of now, and so far, aside from that first day, I have not had a single reboot of the kind I saw before. Actually, no reboots at all, and my current uptime shows it (111 hours).
What happened to me was I had had a bad microSD card in my SGS3 -- files would become corrupted with time on it. I finally replaced it with a new one, but apparently when I copied my data back to it, I inadvertently copied a few of the corrupted audio files (notification sounds, actually) but never noticed it. I realized this when I was resetting my notification sound for text messages and heard the signs of corruption in the file, and so I began to think my phone had been responsible for the corruption. I know now that that can't be true -- otherwise I'd have some corrupt photos as well, and I don't. Only a few select sound files were bad, and because I keep regular backups of the contents of my microSD cards, I just copied the wrong ones (d'oh!).
Of course, I've had random reboots on android devices before (Asus TF101), so I'm quite wary of them -- if I see anything further, I'll post about it.

I looked at the log and saw nothing conclusive that would be making my screen turn off. I also checked my up time and it hasn't reset, so I know it's not a true reboot. When I put my SD card in I just wiped it from the phone. The only thing I put back was music files. Thinking about that now it wasn't the clean start I usually give my phones. So I just wiped the card again and we will see today if anything happens

C6503 here and I've been getting a couple reboots a day since I bought it. 2 days ago I used PC Companion to solve another issue (random loss of network signal) by reinstalling the phone software and that seems to have fixed it. Unfortunately the random reboots are still present.
I don't use any SD card at the moment.

I've now been using my ZL for a month or so, and since that first day when I made this post, no spontaneous reboots at all. I have no idea how or why, they just stopped on their own.