Desire wont shut down - Desire General

Hi, hope someone can help...
My Desire wont shut down - it goes to the shutting down screen then when I wake up the next morning, I unlock the phone and it's still on this screen. I know someone else had this issue but can't find the thread on here...
If anyone can help or bump the other thread that'd be great
thanks

I had a similar problem shutting down recently. It took about 10 minutes for the device to finally shut down.
Anyway, I tried reseating the battery and all is fine now...
See if that works for you!

reseating - does that mean take it out and put it back in again?

the geezer said:
reseating - does that mean take it out and put it back in again?
Click to expand...
Click to collapse
Yes.
In fact, I remember I was so angry waiting for it to shut down, that I just pulled the battery while it was shutting down. Then I put it back in. Didn't have problems since...

hmmm - tried that and it seemed to work - but 5 mins later tried to shut down and it's still stuck on the shutdown screen.... any ideas?
cheers

Suggest you try a hard reset. If you still have problems, then consider claiming your warranty...

I went from it working perfectly to then taking ages to shut down and now it just plain refuses to shut down. This happens even after I've done a hard reset. My thinking has now changed from 'rogue app' to 'dodgy micro SD card because the problems only happened after I swopped my 4gb supplied card for an 8gb Class 4 PNY card from Play.
Other than that I'm head scratching

I had this problem, i found that killing all open apps with Advanced Task Killer before turning off solved it

Something you could try is unmounting the SD Card (apps->settings->SD & phone storage->unmount SD card) before shutting the phone down. That fixed the problem for me from not shutting down after 10 minutes to a nearly instant shutdown.

Related

Another White Screen Problem...

So, I left my Artemis in my RAM Aqua Box waterproof phone case attached to my motorcycle while I ran into the store.
I came out, started the bike and started the ride home. That was when I noticed the white screen and my tunes had stopped playing. I've seen it happen before (while turning off the phone in camera mode, etc), but a simple soft reset always fixed it. Not this time...
For two days now I've flashed it back to factory, installed my latest ROM (twice), reconfigured all my settings, etc, only to have the phone seize up by fading to the White Screen Of Death. The only fix is to remove the battery and let it sit for a bit. I have found however I can get the phone to run longer if I put it in the freezer for 15 mins, then it runs as it should until it warms up.
Sometimes it will work for half a day, other times it will fade out even before the soft reset boots up again. It really doesn't like being plugged in to charge or sync.
Now for some more background info. It did get deathly hot in the case I have because it has a clear face, is sealed, and it was sunny. Also, I started the bike when the phone was plugged in. I've heard this is bad for the charging circuit, but I'm leaning to the overheating as being the seminal event of the start of my sorrows because I've started the bike/truck many times with the phone plugged in. Did my luck run out?
What have I done, and how do I fix it?
i have had a white screen problem on my phone to it would go like this when just left on or when wanting to flash it in boot mode i have taken both sim card and memory card out and i have found that the memory care is curupted and works fine now will have to formate the memory card in order for it to work properly in the phone again
htc artimis 02 orbit
Yes, you can remove your memory card.
Just had similar problem. Possible reason: ROM update. Possible solution - ROM changed again (different) and hard reset. Hopefully everything will be ok. Until now (9 hours) - it is!
SCREEN
Hello
sorry i speak english a little.My TC P3300 have a problem on screen.I replace the lcd screen because the old make a hole white every 5 s.With the new its the same.What happen
thanks
I have the same Problem I started getting the White screen when i try and access anything it hangs and then goes white screen I removed the sd 2gb and left the sim in and id stil did the same thing but now i put the 4gb out of my laptop and now it seems to work but i still get the power on problem sumtimes
Im running wm 6.5 Arte_WM65_23009_WWE_Fixed_IE_b1
Any sugeustions? help plz
i have same problem
Even I was facing the same problem. I did hard reset couple if times and didn't find a solution. So finally I gave the phone to the service center and it seems now it's been fixed. I will ask the service guys about the actual problem and would post it here.
It may help someone.
Now I am going to try android on my phone, wish me luck.
Regards,
Rajesh
rajeshrr said:
Even I was facing the same problem. I did hard reset couple if times and didn't find a solution. So finally I gave the phone to the service center and it seems now it's been fixed. I will ask the service guys about the actual problem and would post it here.
It may help someone.
Now I am going to try android on my phone, wish me luck.
Regards,
Rajesh
Click to expand...
Click to collapse
Did U ask the service guy abt the screen problem

HTC Desire won't shut down / power off

Turned off the phone last night, returned to it this morning (6+ hours) with "Power off - shutting down" on the screen. I ended up pulling the battery and booting from cold.
The phone turned back on with no problems, but 45 minutes after turning it off again - it is displaying the same screen and not shutting down. Pulling the battery, turning on and then turning off the phone immediately has the same problem.
Tasks running before the shut down are normal, I have almost no 3rd party apps installed yet.
Ideas anyone?
Sounds like a similar problem that I and a number of others seem to be having. The bad news is that there doesn't seem to be a simple fix at the moment, but the good news is that with it happening to increasing numbers of us, hopefully it will be remediable in a future update.
DoAndroidsDream said:
Gak. Didn't see the main post for the issue. *waves to admins for deletion*
Click to expand...
Click to collapse
Hi there,
What main post are you referring to for this issue?
If you could please direct me, thanks.
I'm having the same problem, last week I was turning the phone off and it would turn off in half hour or so.
This morning, I turned the phone off, and it has been "Shutting down" for about 3 hours now...
extremely frustrating!!!
Try to install "aLogCat" application. This app could show Android log files.
And see if you can spot something there ...
I also have this issue. I took out the battery.
The thing is ... after turned on ... you can turn off without any problem.
unmount sd card before shutting down.
Will change it from never to shutting down to shutting down in <10 seconds
Spineli said:
Hi there,
What main post are you referring to for this issue?
Click to expand...
Click to collapse
Perhaps this? :http://forum.xda-developers.com/showthread.php?t=666332
Had the same issue when I first got my desire from T-Mobile. SD Card later failed on me, and after getting a replacement from T-Mobile, the phone works perfectly and shuts down instantly. So my guess is that your problem is the SD card. You could try walking to the retailer and try to get a replacement SD card. When mine failed T-Mobile even gave me a 8gb one instead of the orignal 4gb
Im 99% sure its an app/widget causing the prob. I had the same, but its gone when I uninstalled most of my apps. Not sure which app caused the prob though...
I had that problem. After a hard reset it is not present any more. So i guess that some app caused it. Couldnt tell wich one.
hrcro said:
I had that problem. After a hard reset it is not present any more. So i guess that some app caused it. Couldnt tell wich one.
Click to expand...
Click to collapse
It might be harder to diagnose than uninstalling/killing something and trying again, as it might be due to memory leaks, services, other tasks. I've read that it might be related to the backup to sd card which happens from time to time, so unless you're in the middle of a backup then you'd not have a problem (assuming there is a connection). You can only tell over time.
HTC Desire won't power off
I had the exact same problem. I only had 2 widgets active: 1 was the Handcent SMS widget the other was a Battery widget from mippin.com. I changed the Handcent widget to the program shortcut but did not uninstall and uninstalled the Battery widget. Now it powers off with no problem
i have the same issue with my desire.. i have a 8gb sd card in there.. which is nearly full.. maybe thats an issue?
how do you unmount card before shutting down?
micks_address said:
how do you unmount card before shutting down?
Click to expand...
Click to collapse
Menu > Settings > SD and Phone Storage > Unmount SD Card
thanks for that.. is there any downside to doing a hard reset? is that setting - privacy - factory data reset?
Gana1991 said:
Menu > Settings > SD and Phone Storage > Unmount SD Card
Click to expand...
Click to collapse
Once I tried to unmount sd card and then it wasn't possible at all to shut down the phone. I had to remove battery
hey buddy, try to remove quick links like back light and soft reset, it works also try with flash light same...worked with me..good luck. or try toms power off zip.
DESIRE doesnt turn off
It sucks..all night long, this morning i found out it was still in the process of shutting down..turning off the cell phone should be a priority program,all others tasks must shut down..i think HTC should make an update since a lot of users experience same problem.
It used to hang at shutting down with me too. But, and I have no idea what changed, it now shuts down just fine. Weird stuff!
I shut mine down last night. It used to take about 60seconds to shut down but last night it just said "shutting down" for hours. I left it to see what happened. 11hours later it still said "shutting down". I picked it up and was going to open it up and remove battery. I obviously didn't want to do that to get dust and crap into the back of phone. As soon as I turned it over to remove back the screen went white! HTC. And it started up. ? ? ? coincidence or did me moving it around cause the restart after 11hours?
Anyway, I can tell it now has 237mb free (using advanced task killer to check memory available). It never normally has more than 150mb free. Maybe there is a memory leak somewhere in Sense UI? It seems the longer you have used thephone without a restart, the more likley it will hang during shutdown.
I hope HTC are aware of this issue. I logged a support call too, as I'm sure many of you did.
anyway, shake the phone around a bit before you remove the back to see if that helps. It did for me after 11 hours of being stuck on "shutting down!" screen.
Oh by the way, I had unmounted the card befre the shut down in the hopes it would be quicker than 60seconds. It made no difference!
i had this issue also.. a factory reset fixed it.. i think it was an app i installed did the damage.. some mentioned unmounting the sd card first but i tried that and it made no difference..

Broke within 2 hours?

Ok, so my brand new EVO was working fine. Power save came on, and turned the screen off. I hit the power button, and you could see the backlight light up, but nothing would come on the screen.
My soution was to remove the battery, then reinsert it.
Now it just gets stuck at the white EVO screen!
Does anyone have anything that can help me with this?
Try keeping the battery out for like 5-10 minutes then put it back in. If that doesn't fix it, might have to do a Hard Reset or bring it back to the store for a new one.
Tried to hard reset, but nothing happens. It stays stuck at that screen.
Hard Reset meaning a full wipe of the phone. I think it's Vol button and Power button at same time. And then choose hard reset or something of that nature. Yeah Vol Down and Power
http://www.knowyourcell.com/htc/htc.../463924/how_to_hard_reset_the_htc_evo_4g.html
Yep, that's the procedure I went through to hard reset.
Like I said though, that didn't fix it.
Bring it back to the store then man or keep the battery out for a few minutes (if you haven't tried that yet) or possibly take SD card out?
When I take the SD card out, it comes up with some new "artwork" on the boot screen that leads me to believe it either can't be booted without this card, or ****'s just broke.. IDK.
It's like a phone with a red X on it?
That's probably not the best description, but it's close.
Ok, so this time taking the SD card out worked. It booted.
I would suggest try to bring it back asap before they run out but maybe someone else has gone through this before and help you. Sorry bro, keep us updated though
EDIT: Nice! Thought that might be it. They were having SD card errors which is why the OTA is being sent out. Glad it worked out for you
Nothing to be sorry over.
My personal opinion at this point is that the SD card got knocked loose, and wasn't seated correctly.
That seems like a horrible design. How are you supposed to see if the pins are aligned correctly?
I mean it should just slide in, but maybe it doesn't fit the tolerance every time.. IDK.
Again, to recap what I did to fix it.
I removed the SD card, reset it to factory default, and it booted.
After that, I put the SD card back in, and all is still well.
Thanks for your help xda-dev forum!
Ok, nevermind. It's still broke.
Seems like when power save comes on something gets hosed.
I'm half afraid to do the OTA update, as I want to root this thing.
Ok, I'm about 90% sure the problem is with the SD card being seated correctly.
Every time I put the card in, the phone freezes within a few minutes.
If I have no card inserted, it runs without a problem.
This is the problem the OTA fixes, you can take it back to the store and see if they will swap it but I'd be willing to bet they tell you to apply the OTA.
I did the OTA, and am still having this problem.
Took it to the store tonight, they agreed to replace it, however their systems were down, because of a storm. So I will be waiting until tomorrow i guess.
plastek said:
I did the OTA, and am still having this problem.
Took it to the store tonight, they agreed to replace it, however their systems were down, because of a storm. So I will be waiting until tomorrow i guess.
Click to expand...
Click to collapse
Whenever I do the update and restart it get's stuck in a continuous loop. I already returned the phone and they replaced it but when I did it again it did the exact same thing. I just learned and didn't install the update again :/
I don't know what I'm going to do now seems like it's stuck. If I update I don't get the latest fixes but if I do it messes up my phone and it restarts over and over again uncontrollably... bleh
Just got my replacement phone.
It seems to function properly so far.
syypher said:
Whenever I do the update and restart it get's stuck in a continuous loop. I already returned the phone and they replaced it but when I did it again it did the exact same thing. I just learned and didn't install the update again :/
I don't know what I'm going to do now seems like it's stuck. If I update I don't get the latest fixes but if I do it messes up my phone and it restarts over and over again uncontrollably... bleh
Click to expand...
Click to collapse
It might be worth doing the update in the store or having them just perform the update so they can go through all the hassle and you just get the result. It's what they get paid to do.
This time they did the update in the store before even giving me the phone.
I think they were just super swamped yesterday, and the early people didn't get updated phones.
The store guy told me I was the sixth return, but they sold "over a lot" of units.
I rooted my phone, now I want to reset it to factory default
I hold down the vol and power on, I get the white screen When I want to go in to recovery, it reboots and hangs with a pic of phone and red w/ xclamation over it
it there any other way to hard reset???

[Q] Desire screen failing to wake from sleep. Please help me.

Having an issue with my htc desire (it has a stock desire rom)
Basically when my phone goes to sleep the screen remains blank and I cannot seem to get the screen active
when I try to wake up the device as per norm the buttons light up however the screen remains blank..
the phone still seems functional (volume works, etc) however it does not respond to being 'woken up'
I have have done all sorts to try and resolve the problem, this includes checking sd card for errors, resetting phone.
Im a loss to what could be causing this, the phone is a right pain to use now, I go on a call and then screen dims but never recovers, however can still continue with the call.
I have to pull out the battery and restart the phone to have the screen 'wake'
I have looked at these threads of people with similar issues but no one has put up a solution.
http://forum.xda-developers.com/showthread.php?t=980022
http://forum.xda-developers.com/showthread.php?t=892100
Tried testing the sd card for errors still have the problem.
Different SD card still have the problem
I tested it with the sd card removed and still have the same problem.
In airplane mode I still have the problem
With different sim I still have the problem
Tried two new roms, still have the problem (previous to this I had not changed roms in months).
Any ideas? How did other people fix this?
Strangely though after leaving it overnight it woke once the first time this morning. Now back to not waking.
Please help
hi,
another desire owner wrote the same issue on the QA forum...
seen a revealant linked posted by a member...
http://forum.xda-developers.com/showthread.php?t=892100
at first sight seems to be a sd card issue... also have a look on sdfix thread
http://forum.xda-developers.com/showthread.php?t=1010807
happens to me but just once, i just pull out the battery.
looking forward about sd card tweeking
hope this help
As I said it happens whether or not there is an SD card in the phone. And with different SD cards so I do not see how it could be an SD card problem.
Fixed it now. I took it apart then put it back together.
marioxmario said:
Fixed it now. I took it apart then put it back together.
Click to expand...
Click to collapse
I have similar problem here...
Our case is that we can't wake a phone after deep sleep..Touch screen is just not responding. We can see a caller (when somebody is calling) and screen but touch screen is not responding.
After we lock it and unlock it again via Power button, all is just fine...
We caused that by disassembling and assembling the Phone..There was some dust behind digitizer, so we had to clean it...
There must be some strange thing that is not behaving as it should when U proceed
to disassembling and assembling..
So Guys out there...be carefully and think twice before you make decision to disassemble your Desire...
See my reply in another thread.
Stamgastje said:
See my reply in another thread.
Click to expand...
Click to collapse
I realize now that problem that you had, has nothing to do with mine, because I have this issue, with or without Sim card..

Desire broken for good in just a second?

Hello all,
BIG problem here.
A few hours I update the MildWild oxygen rom from 4.6 to 4.6.5. For a few hours everything went totally amazing. But a few minutes ago I turned on wi-fi, but he didn't connect. So I went to MySettings app, but he didn't response. Nothing worked anymore. Only screen of and on, but then I hadn't also the lockscreen. Then the screen turned off, and I couldn't get it on
Pulled the battery out, and put in back in, but my phone didn't restart. Now I plugged in the charger, even the light of charging isn't turning on.
What the hell is the problem with my Desire? He can't be broken in a second if everything worked super well a few seconds before that all?
Tried a different battery but also then he isn't doing a ****... This whole problem came just out of the blue, that's what makes it really awkward to me.
I hope you can help me, I don't want to leave my lovely Desire.
Greets Ramon.
After all sort of things trying, I thought... let's take the sd card out. And luckily he turned on, feels like heaven...
Sd card back in, phone worked also. Don't know what the problem could have been, but my Desire works again.
I hope this maybe could help some other people who had/have/ gonna have this problem!
Close thread please :good:
Hello,
This morning suddenly, the same problem happened... Turned the screen on, swiped to unlock, but during the swipe the phone hang.This time no fear, because I knew what I had to do: take out the SD card.
Too bad, this doesn't work this time. The problem is exactly the same as last time, but know even without the SD card, the phone don't boot, don't charge. Couldn't get into bootloader also. The day before yesterday I flashed Mildwild REDUX V1, but this worked good.
What could it be?
Thanks in advance!
Greets Ramon
Edit: The last time this happened, when the phone finally booted, I directly got a message called something like "android.....com stopped unexpectedly". So that was the reason the phone stopped. Now it would be the same problem I think, but I can't turn the phone on. I just called with HTC, and because I'm out of the warrenty period, I will have to pay the repair (if needed) I think it's not broken, it's probably the same problem as last time...
The phone 'works' again... But it's in a bootloop, and going to recovery results into a bootloop also so I can't access the recovery. So I flashed the recovery again using ADB, but still I get the bootloop! What should I do?

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